第一篇：英語商務郵件開頭

商務書信常見的書寫格式規(guī)范

商務英語交流中，商務書信是一種常見的方式，它跟普通信件一樣，也有一定的書寫格式的規(guī)范，本文是一種比較常見的格式，供大家參考。February 2006（Date Line日期）xxxxxx Co.，Ltd

Regent Street

London，UK Inside（Address 收信人地址）

Dear Sirs：（Salutation稱呼）

We have obtained your name and address from Dee&Co.Ltd，and we are writing to enquire whether you would be willing to establish business relations with us.We have been importers of shoes for many years.At present，we are interested in extending our range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to place volume orders on you.We look forward to your early reply.（Body信文）

Yours faithfully（Complimentary Close客套結束語）

Tony Smith（Signature Block簽名欄）

Enc.（Enclosure Notation.國際商務英語考試短文中常用到的轉承詞語

1.增補(Addition)

in addition, furthermore, again, also, besides, moreover, what`s more, similarly, next, finally.2.比較(Comparison)

in the same way, likewise, similarly, equally, in comparison, just as

3.對照(Contrast)

whereas, in contrast, on the other hand, instead, however, nevertheless, unlike, even though, on the contrary, while

4.因果(Cause and effect)

because, because of, for, since, due to, owing to, thanks to, as a result(of), accordingly, hence, so, thus

5.強調(diào)(Emphasis)

certainly, above all, indeed, of course, surely, actually, as a matter of fact, chiefly, especially, primarily, in particular, undoubtedly, absolutely, most imprtant

6.讓步(Concession)

although, though, after all, in spite of, nevertheless, still, provided, while it is true....7.例證(Exemplification)

for example, for instance, that is, namely, such as, in other words, in this case, by way of illustration.8.總結(Conclusion)

to sum up, to conclude, in a word, in short, in brief, all in all, in all, to put it in a nutshell, in summary

9.推斷(Inference)

therefore, as a result(of), consequently, accordingly, so, otherwise

10.時間和空間(Time and space)

afterward, after, first, later, then, soon, outside, near, beyound, above, below, on the right(left), in the middle, opposite, in front of

商務信函：如何在商務往來的郵件中表示感謝

無論你是寫信給客戶，給經(jīng)理或是同事，你都一定要感謝他們。每個人都喜歡被感謝，那就在你的信對讀者表示感謝，感謝他們所做的事情，還可以事先感謝他們將要為你做的事！你會發(fā)現(xiàn)將真誠表達在你的字里行間會讓你受益匪淺。

郵件的開頭

感謝讀者是郵件開場白的好辦法。感謝您的讀者能讓對方感到高興，特別是之后你有事相求的情況下會很有幫助。Thank you for contacting us.如果有人寫信來詢問公司的服務，就可以使用這句句子開頭。向他們對公司的興趣表示感謝。Thank you for your prompt reply.當一個客戶或是同事很快就回復了你的郵件，一定記得要感謝他們。如果回復并不及時，只要將“prompt”除去即可，你還可以說，“Thank you for getting back to me.”

Thank you for providing the requested information.如果你詢問某人一些信息，他們花了點時間才發(fā)送給你，那就用這句句子表示你仍然對他們的付出表示感激。Thank you for all your assistance.如果有人給了你特別的幫助，那一定要感謝他們！如果你想對他們表示特別的感激，就用這個句子，“I truly appreciate ? your help in resolving the problem.”Thank you raising your concerns.就算某個客戶或是經(jīng)理寫郵件給你對你的工作提出了一定的質疑，你還是要感謝他們。這樣你能表現(xiàn)出你對他們的認真態(tài)度表示尊重及感激。同時，你也可以使用，“Thank you for your feedback.”

在郵件的結尾

在郵件開頭表示感謝一般是表示對對方過去付出的感謝，而在郵件結尾處表示感謝是對將來的幫助表示感謝。事先表示感謝，能讓對方在行動時更主動更樂意。Thank you for your kind cooperation.如果你需要讀者幫助你做某事，那就先得表示感謝。Thank you for your attention to this matter.與以上的類似，本句包含了你對對方將來可能的幫助表示感謝。Thank you for your understanding.如果你寫到任何會對讀者產(chǎn)生負面影響的內(nèi)容那就使用這句句子吧。Thank you for your consideration.如果您是在尋求機會或是福利，例如你在求職的話，就用這封郵件結尾。

Thank you again for everything you'e done.這句句子可以用在結尾，和以上有所不同。如果你在郵件開頭已經(jīng)謝過了讀者，你就可以使用這句話，但是因為他們的幫助，你可以著重再次感謝你們的付出。

商務英語之回復客戶詢盤的最常用英語

(1)我們的條件是10日內(nèi)付款為2%的折扣，30日內(nèi)付款無折扣。our terms are 2% ten days，thirty days net.(2)我公司僅限于從發(fā)票開出之日起10日內(nèi)付現(xiàn)金者給予折扣優(yōu)待。

we only allow a cash discount on payments made within ten days of date of invoice.(3)顧客向我公司購貨一律用現(xiàn)金支付。從發(fā)票開出之日起，30日內(nèi)將貨款付清。如當即支付現(xiàn)款，我公司當按年利5%計付30日的利息。

terms to approved buyers strictly net cash，payment within thirty days from invoice date，for prompt cash we will allow thirty days interest，at the rate of 5% per annum.(4)條件： 即期發(fā)貨。在貨到我方工廠，經(jīng)過驗訖重量品質后，立即以現(xiàn)金支付。

terms： early delivery，and net cash payment after receipt of the material at our works，and verification of weight and quality.(5)現(xiàn)金支付折扣，僅限于在10日內(nèi)以現(xiàn)金付清貨款者可打折扣。

cash discounts are allowed only on accounts that are paid within the ten-day limit.(6)你將發(fā)現(xiàn)，我公司對貴方的報價所給予的優(yōu)惠是前所未有的。

you will find that we have given you the best terms customary in our business.(7)每月一日以前提供的匯票，依我公司慣例應在25日全部結帳。

my habit is to settle on the 25th all bills rendered on or before the 1st of each and every month.(8)我公司付款條件為交貨后3個月內(nèi)支付現(xiàn)金。1個月內(nèi)付清貨款者，可打5%折扣。

our terms are cash within three months of date of delivery，or subject to 5 per cent discount if paid within one month.(9)茲就貴方對該商品的詢價回復如下：

in answer to your inquiry fo rthe article，we reply you sd follows.(10)針對你方昨日的詢盤，現(xiàn)寄上與你來函要求相似的墻紙樣品一宗。in reply to your enquiry of yesterdays date，we are sending you herewith several samples of wall paper closely resembling to what you want.(11)茲就該商品向貴方報價如下：

we are pleased to quote you for the goods as following.(12)茲隨函寄上該商品的現(xiàn)行價格表一份，請查收。

enclosed we hand you a price-current for the goods.(13)上述報價，無疑將隨市場變化而變動。

of course these quotations are all subject to the fluctuations of the market.(14)上述價目單是以付現(xiàn)金擬訂的，我們認為還可以打很多折扣。

we think you can well accord us a substantial discount off your list prices，which we see are quoted net cash.(15)對這批數(shù)量大，以現(xiàn)金支付的貨，如你方能從價目表中，再給些折扣優(yōu)待，當不勝感謝。

we shall be glad if you will quote us the best discount for cash off your list price for cash for this quantity.(16)我公司的支付條件：以現(xiàn)金支付。自發(fā)票開出之日起10天內(nèi)付款者，打2%的折扣。

our terms，as our invoice states，are 2% cash discount，only within ten days of date of invoice.

第二篇：商務寫作指南：商務郵件開頭如何寫？（精選）

商務寫作指南：商務郵件開頭如何寫？

If you don’t know the name of the person you are writing to, start business emails with either of the following:

如果你不知道郵件是寫給誰的，商務信函可以用下面任意一種方式開頭： Dear Sir,/Dear Madam, 尊敬的先生,/尊敬的女士, Dear Madame, is wrong.“親愛的夫人”這種寫法是錯誤的

If you don’t know whether you’re writing to a man or a woman use: 如果你不知道是寫給先生還是女士，可以寫： Dear Sir or Madam, 尊敬的先生或女士，It is not usual to start an email To whom it may concern.This should be reserved for letters of reference or similar communications when the recipient is an unknown third party.以“致相關人士”開頭并不常見。這種用法一般用在推薦信或與其相似的交流中，收件人是不了解的第三方。

It is always better to use somebody’s name if you know it.If it is the first time you are writing to someone, use either of the following:

如果知道對方姓名，郵件中寫上總是好的。如果這是你第一次寫信給某人，可以用下面任意一種方式開頭：

For men: Dear Mr XXXX, 寫給男士：尊敬的XXX先生 For women: Dear Ms XXXX, 寫給女士：尊敬的XXX女士

Once you get to know someone, i.e.after exchanging one or two emails or if you meet them in person, it is usually OK to use their first name.一旦你認識了對方，比如在往來一兩封郵件或見過面以后，可以在郵件中稱呼名字。Use Dear Sirs, if you are writing to more than one person even if the group of people includes women.如果你寫郵件給兩個或以上的人，即使這些人里有女士，請寫“尊敬的先生們” Dear Ladies and Gentlemen, is wrong.“Ladies and Gentleman” is only used in formal speech."尊敬的女士們先生們”是錯誤的，這種用法只用在正式演講中。

The word Dear may be omitted in less formal emails.Instead, you may just open with the person’s first name/people’s first names.“dear”在不是特別正式的郵件中可以省去。你可以直接以對方（個人或群組）的名字開頭。

Here are some example opening sentences for emails: 下面有一些郵件開頭的例句： I hope you are well.我希望你一切都好。

I hope you enjoyed your holiday and are finding it easy to settle back in to work.我希望你已經(jīng)好好享受假期并且很快重新投入工作。

Thank you very much for your email.I am glad to hear that you and your family are well.非常謝謝你的郵件，我很高興聽到你和你的家人都很安康。Thank you for your prompt reply.感謝您的及時回復。

I apologize for not replying sooner, but I have been very busy these last few weeks.很抱歉沒能及早回信，但是過去幾周實在太忙。

Thank you for getting in touch with us about XXXX.(Less formal, more friendly)非常感謝你關于XXXX聯(lián)系我們。（不是很正式,更友好）Thank you for contacting us regarding XXXX.(More formal)非常感謝您因關于XXXX的事接洽我們（更正式）

With reference to your email of [date], I would like to bring the following to your attention.關于你（時間）寄來的郵件，我有幾點想跟你說的。

As a follow-up to our phone call this morning, I would like summarise the key issues.關于你早上的電話，我想總結下關鍵幾點。Phrases best avoided: 請最好避免：

I hope this email finds you well.我希望這封郵件能被你看到。Please be advised as follows.請按照如下建議。This email concerns… 這封郵件是關于……

第三篇：商務郵件范本

一、初次自我介紹函 Dear Sir/Madam, Good morning!It’s great honor for me to represent my company to contact you.I’m Michael, the assistant of Betty.From now on I would be responsible for your company’s business.If you have some questions, please feel free let me know.I would try my best help you.Best regards!Michael 起愛的先生/女士，早上好。很榮幸能夠代表我司與您聯(lián)系。我是Michael，Betty的助手。從今天起我將負責對應貴司的業(yè)務。如果您有什么問題，請隨時與我聯(lián)系，我會盡我最大的努力幫助您！最誠摯的問候 Michael

二、訂單確認函

Dear(first name)熟人間稱呼

How’s it going? I have received your new purchase order #88888 and arrange my production team to manufacture.They told me they would finish production on(date).Would that be convenient for you? Keep touch.Michael

親愛的….最近怎么樣？我收到您號碼為88888的訂單了，并且我已經(jīng)安排我們的生產(chǎn)部門開始加工。他們告訴我他們會在（）這個日子完成生產(chǎn)。這個日子對您來說是否方便呢？ 保持聯(lián)系。Michael

三、發(fā)貨通知函 Hi Ms./Mr.()Good afternoon!I have shipped the goods you need as you request.The tracking No.is DHL/UPS######.The attachment is the invoice and the packing list, please check.If you still have some questions, feel free let me know.Good luck!Michael 嗨（）先生/女士，下午好！我已經(jīng)按照您的要求寄出了你所需的貨物。這批貨物的追蹤號碼為DHL/UPS######。附件所加是發(fā)票和箱單，請檢查。如果您仍有什么疑問，請盡管聯(lián)系我。祝你一切順利！

四、協(xié)商問題函

Hello Bryan/Jenny, Morning!I have checked our warehouse.I’m sorry we don’t have enough quantity of the goods you need in stock now.My production colleagues told me they can fulfill your demand 10 days later.Once we finish the production, I would ship the goods out.Would that be OK for you? Looking forward to your reply!Michael Bryan/Jenny您好，早上好！我查看了我們的倉庫，很抱歉對于您所需的產(chǎn)品我們目前沒有庫存。我的生產(chǎn)部門的同事告訴我他們能在十天之后完成您所需的產(chǎn)品。一旦我們完成了生產(chǎn)，我就立刻將其寄出。您看是否可行？ 期盼著您的回信！Michael 注：黃色部分為可以替換部分

第四篇：英語的郵件的開頭和結尾

英語的郵件的開頭和結尾

這樣寫英文Email老外會感覺你很有禮貌、很有風度很想幫助你 需要寫的英文郵件多了就覺得很吃力尤其是當需要經(jīng)常寫給同一個人時。希望郵件的開頭、結尾、一些客套的話能有不同的表達 郵件的開頭感謝讀者是郵件開場白的好辦法。感謝您的讀者能讓對方感到高興特別是之后你有事相求的情況下會很有幫助 Thank you for contacting us.如果有人寫信來詢問公司的服務就可以使用這句句子開頭。向他們對公司的興趣表示感謝。Thank you for your prompt reply.當一個客戶或是同事很快就回復了你的郵件一定記得要感謝他們。如果回復并不及時只要將“prompt”除去即可你還可以說“Thank you for getting back to me.” Thank you for providing the requested information.如果你詢問某人一些信息他們花了點時間才發(fā)送給你那就用這句句子表示你仍然對他們的付出表示感激。Thank you for all your assistance.如果有人給了你特別的幫助那一定要感謝他們?nèi)绻阆雽λ麄儽硎咎貏e的感激就用這個句子“I truly appreciate … your help in resolving the problem.”Thank you raising your concerns.就算某個客戶或是經(jīng)理寫郵件給你對你的工作提出了一定的質疑你還是要感謝他們。這樣你能表現(xiàn)出你對他們的認真態(tài)度表示尊重及感激。同時你也可以使用“Thank you for your feedback.” 在郵件的結尾在郵件開頭表示感謝一般是表示對對方過去付出的感謝而在郵件結尾處表示感謝是對將來的幫助表示感謝。事先表示感謝能讓對方在行動時更主動更樂意。Thank you for your kind cooperation.如果你需要讀者幫助你做某事那就先得表示感謝。Thank you for your attention to this matter.與以上的類似本句包含了你對對方將來可能的幫助表示感謝。Thank you for your understanding.如果你寫到任何會對讀者產(chǎn)生負面影響的內(nèi)容那就使用這句句子吧。Thank you for your consideration.如果您是在尋求機會或是福利例如你在求職的話就用這封郵件結尾。Thank you again for everything youve done.這句句子可以用在結尾和以上有所不同。如果你在郵件開頭已經(jīng)謝過了讀者你就可以使用這句話但是因為他們的幫助你可以著重再次感謝你們的付出。十種場合的表達 1.Greeting message 祝福 Hope you have a good trip back.祝旅途愉快。How are you 你好嗎 How is the project going 項目進行順利嗎 2.Initiate a meeting 發(fā)起會議 I suggest we have a call tonight at 9:30pm China Time with you and Brown.Please let me know if the time is okay for you and Ben.我建議我們今晚九點半和Brown小聚一下你和Ben有沒有空 I would like to hold a meeting in the afternoon about our development planning for the project A.今天下午我建議我們就A項目的發(fā)展計劃開會討論一下。We’d like to have the meeting on Thu Oct 30.Same time.十月三十號周四老時間開會。Let’s make a meeting next Monday at 5:30 PM SLC time.下周一鹽湖城時區(qū)下午五點半開會。I want to talk to you over the phone regarding issues about report development and the XXX project.我想跟你電話討論下報告進展和XXX項目的情況。3.Seeking for more information/feedbacks/suggestions 咨詢信息/反饋/建議 Should you have any problem accessing the folders please let me know.如果存取文件有任何問題請和我聯(lián)系。Thank you and look forward to having your opinion on the estimation and schedule.謝謝你希望能聽到更多你對評估和日程計劃的建議。Look forward to your feedbacks and suggestions soon.期待您的反饋建議 What is your opinion on the schedule and next steps we proposed 你對計劃方面有什么想法下一步我們應該怎么做 What do you think about this 這個你怎么想 Feel free to give your comments.請隨意提出您的建議。Any question please don’t hesitate to let me know.有任何問題歡迎和我們聯(lián)系。Any question please let me know.有任何問題歡迎和我們聯(lián)系。Please contact me if you have any questions.有任何問題歡迎和我們聯(lián)系。Please let me know if you have any question on this.有任何問題歡迎和我聯(lián)系。Your comments and suggestions are welcome 歡迎您的評論和建議 Please let me know what you think 歡迎您的評論和建議 Do you have any idea about this 對于這個您有什么建議嗎 It would be nice if you could provide a bit more information on the user’s behavior.您若是能夠就用戶行為方面提供更多的信息就太感激了 At your convenience I would really appreciate you looking into this matter/issue.如果可以我希望你能負責這件事情。4.Give feedback 意見反饋 Please see comments below.請看下面的評論。My answers are in blue below.我的回答已標藍。5.Attachment 附件 I enclose the evaluation report for your reference.我附加了評估報告供您閱讀。Attached please find today’s meeting notes.今天的會議記錄在附件里。Attach is the design document please review it.設計文檔在附件里請評閱。For other known issues related to individual features please see attached release notes.其他個人特征方面的信息請見附件。6.Point listing 列表 Today we would like to finish following tasks by the end of today:1…….2…….今天我們要完成的任務:1…….2…….Some known issues in this release:1…….2…….聲明中涉及的一些問題:1…….2…….Our team here reviewed the newest SCM policy and has following concerns:1…….2…….我們閱讀了最新的供應鏈管理政策做出如下考慮:1…….2…….Here are some more questions/issues for your team:1…….2…….以下是對你們團隊的一些問題:1…….2…….The current status is as following: 1……2…… 目前數(shù)據(jù)如下: 1……2…… Some items need your attention:1…….2…….以下方面需提請注意:1…….2…….7.Raise question 提出問題 I have some questions about the report XX-XXX 我對XX-XXX報告有一些疑問。For the assignment ABC I have the following questions:… 就ABC協(xié)議我有以下幾個問題:…… 8.Proposal 提議 For the next step of platform implementation I am proposing… 關于平臺啟動的下一步計劃我有一個提議…… I suggest we can have a weekly project meeting over the phone call in the near future.我建議我們就一周項目開一個電話會議。Achievo team suggest to adopt option A to solve outstanding issue…… Achievo團隊建議應對突出問題采用A辦法。9.Thanks note 感謝信 Thank you so much for the cooperation感謝你的合作 Thanks for the information 謝謝您提供的信息 I really appreciate the effort you all made for this sudden and tight project.對如此緊急的項目您做出的努力我表示十分感謝。Thank you for your attention Thanks to your attention 謝謝關心 Your kind assistance on this are very much appreciated.我們對您的協(xié)助表示感謝。Really appreciate your help 非常感謝您的幫助 10.Apology 道歉 I sincerely apologize for this misunderstanding 對造成的誤解我真誠道歉 I apologize for the late asking but we want to make sure the correctness of our implementation ASAP.很抱歉現(xiàn)在才進行詢問但是我們需要盡快核實執(zhí)行信息。

第五篇：英語郵件的開頭常用語句

郵件的開頭

如果有人寫信來詢問公司的服務，就可以使用這句句子開頭。向他們對公司的興趣表示感謝。Thank you for contacting us.當一個客戶或是同事很快就回復了你的郵件，一定記得要感謝他們。

Thank you for your prompt reply.如果回復并不及時，只要將“prompt”除去即可，你還可以說，“Thank you for getting back to me.”

Thank you for providing the requested information.如果你詢問某人一些信息，他們花了點時間才發(fā)送給你，那就用這句句子表示你仍然對他們的付出表示感激。

Thank you for all your assistance.如果有人給了你特別的幫助，那一定要感謝他們！如果你想對他們表示特別的感激，就用這個句子，“I truly appreciate ? your help in resolving the problem.” Thank you raising your concerns.就算某個客戶或是經(jīng)理寫郵件給你對你的工作提出了一定的質疑，你還是要感謝他們。這樣你能表現(xiàn)出你對他們的認真態(tài)度表示尊重及感激。

同時，你也可以使用，“Thank you for your feedback.”