第一篇：英語學習及外事接待的個人經驗總結

英語學習及外事接待的個人經驗總結

相關專題： 貿易心情

時間：2008-07-09 07:00

在對外貿易中，我們面對的是來自世界各國、操著不同語言的客戶，除了過硬的業務知識外，當然最重要的就是要過語言關。雖然世界上的語言有那么多種，但是英語作為一種世界語言，是我們每個外貿人必須要掌握的。另外，在跟國際商家做生意時，我們代表的不僅僅是個人或一個公司，也代表我們國家的形象，所以，掌握外事接待方面的技巧在外貿工作中也顯得尤為重要。以下，結合我本人幾年來的工作經驗，對這兩方面做了些總結，與大家分享，希望對大家有所幫助！

Part 1： 英語學習方面的經驗

總覺得時間快得不敢去想，轉眼已經畢業3年多了。畢業后，剛參加工作那會兒，雄心勃勃，對前途充滿憧憬。無數次告訴自己一定要好好工作，堅持學習，將來掙好多好多的錢，讓家人過上好日子。

記得第一份工作時，領導說是讓我和另一個大學同學做翻譯工作。剛參加工作，什么都不懂，感覺翻譯是一份好神圣的職業啊，告訴自己一定要努力努力再努力才行。為了熟悉產品，我們下車間、去實驗室實習，期間見到什么就往本本上記，平時在辦公室也是捧著化工詞典學習。我盡量讓自己忙些，因為人一閑，就容易變懶。可是，我天生就對化學很反感，那些化工詞匯怎么記也記不住，看到就頭疼，簡直就是浪費時間，浪費生命。所以啊，不管做什么事，先要培養興趣才行。尤其是學英語。我從初中剛接觸英語時，就對英語很感興趣，聽著成串的單詞像鳥語一樣從嘴里出來，就會感覺很興奮。那時的想法很單純，就想著有一天我也能跟老外對話就滿足了。如今，我想我做到了。“興趣是最好的老師”，希望大家都能培養起對英語的興趣，那樣學起來不會覺得枯燥無味。另外，對于專業詞匯，一定不能死記硬背，要學以致用。用的多了，自然就記住了。比如我現在做汽車，以前對機械、汽車方面的詞匯知之甚少，經過這么長時間在這個行業的接觸，每天都要翻譯些關于這些東西的資料，想不記住都很難。當然，記住了，不代表不會忘記，所以記憶是要反復刺激的。

我有個很深的感受，就是畢業參加工作后，想要堅持學習很難，需要很大的毅力，我想大多數朋友有著同樣的感受吧！我就是毅力不夠，總是給自己制定各種學習計劃，但是真正能付諸實踐的基本上沒有。平時無所事事的時候不覺得，等到來了客人，人家說什么都聽不懂的時候，才感到特別郁悶。于是乎，開始給自己制定學習計劃，每天要花多少時間學習等等。起初幾天可能還能堅持做到，然后就給自己找各種理由不執行了，比如今晚要跟朋友吃飯，明晚白天太累要早點睡了。其實，這是學習的大忌！后來，我就想辦法，讓自己始終有學習的動力。我發現讓自己不斷受刺激比較有效。比如，跟身邊水平比自己高的人比較，為什么人家跟你工作的時間差不多，人家的英語就比你好；聽些英語方面的講座，比如瘋狂英語，聽聽人家的經歷，怎樣幾個月就說得一口好英語；看些英語節目，比如中央十套的希望英語雜志，中央九套的DIALOGUE，以及英語演講比賽之類的。看到這些我都很受刺激，就會有學習的動力了。呵呵，就像我們老師說的，你們就像小毛驢，打一鞭子走一步。畢業后，更是這樣，甚至拿著鞭子在后面打都不一定走。

其實，從初中開始接觸英語的時候起，我就對英語很感興趣，這使我的英語成績一直很好。當然，那時候學校里不重視聽力和口語，考試也不考這些。上了大學后，才感覺自己的聽力

和口語太差了。雖然書面上的能力不差，可是畢竟英語是一種語言，是用來說的，交流的，不是什么時候都要寫的。于是，開始著重提高自己的聽力和口語。可是，我的性格比較內向，該說的時候不好意思說，總怕說錯了，被別人笑話。以至于直到大學畢業，聽力和口語都不是很好，但比啞巴英語要好一些，呵呵。畢業后，選擇了與英語相關的工作，就是不希望把自己的專業荒廢了。

從開始接觸英語到現在，已經有十多年了。針對這十多年來學習英語的經驗，總結如下：

1、聽力：不管學習什么，都不是一天兩天就能學好的。特別是英語聽力。起初的時候，我為自己的聽力水平很煩惱，與老外開會時總是很緊張，本來就聽不太懂，這一緊張就更不行了，大腦一片空白。所以，總想在最短的時間提高，自己也就是初級水平，卻非要找些中高級的聽力材料聯系，聽不懂BBC和VOA的新聞，更是著急。結果，浪費了很多時間，卻沒有取得成效，這就是所謂的“欲速則不達”吧。

第二篇：外事接待英語

1、對來店客人首先致歡迎辭：

①welcome you to cansar holiday inn ：歡迎您光臨凱撒皇宮假日酒店；

②或者說it is our pleasure to have you at the XX hotel：您光臨XX酒店，我們感到非常榮幸。這種說法更正式。

2、當客人休息時為客人選擇飲用些什么時，可以說：

①can I help you? 可以為您效勞嗎？

②或者說 what would you like? coffee or tea? 您喝點什么？是咖啡還是茶？

3、一些簡單的飲品我們應該熟記，以便與客人溝通，例如：smart 醒目、cocalela 可口可樂、evian依云、watsons water屈臣氏、ice tea冰紅茶、green tea綠茶、orangeace鮮橙多、vitamin drink脈動（維生素飲料）、deer啤酒等。

4、為客人推銷按摩時，我們應該說：

①I would suggest you try massage/foot reflexology!我建議您做一個按摩/足療！

②或者直接說you need massage？您需要按摩嗎？room on comolemen tary.房間免費。

5、叫醒服務時，我們應該說：

①do you need woken up tomrrow morning? 您需要明早叫醒嗎？

②at what time shall we call you? 我們應該什么時候叫您起床？

6、當客人休息好要走時，我們可以說：have a good rest? 休息好了嗎？

7、當客人需要時可以說：we have a double at ￥80 and ￥100.a vailable which one would you prefer? 我們有價位在80元/100元的房間，您喜歡哪一種呢？

我們的房間為時間點制，開房費前要先告訴客人：check_out time is 12:00 noon.退房的時間為中午12點。

希望各位員工，勞記以上常用口語，方便與客人交通，提高酒店服務質量與層次，大家共同學習，共同努力，將邢氏企業打造成一流的標志性的服務領域。

第一部分 基本詞匯

日程安排 schedule

預訂 reserve

根據……的要求 upon……request

專程造訪 come all the way

精心安排 a thoughtful arrangement

排憂解難 help out

第二部分 詞語擴展

機場大樓 terminal building

候機大廳 waiting hall

起飛時間 departure/take-off time

抵達時間 arrival time

海關 the Customs

往返票 round-trip ticket

入境/出境/旅游簽證 entry/exit/tourist visa

免稅商店 duty-free shop

豪華套房 luxury suite

單/雙人房 single/double room

第三部分 例句

You must be our long-expected guest,……

Excuse me, I haven't had the honor of knowing you.I'm glad to have the honor of introducing……

Small world, isn't it?

Thank you for coming all the way to our company.I hop you'll enjoy your stay here.host a receptipn banquet in your honor

問好

1.Do you have much trouble with jet lag?

2.I hope you’ll have a pleasant stay here.Is this your fist visit to China?

3.Welcome to China.4.It’s a great honor to meet you./I have been looking forward to meeting you.5.We really wish you’d have a pleasant stay here.6.How do you do? /How are you? / Nice to meet you.7.Good morning/afternoon/evening./May I help you? /Anything I can do for you?

機場接客

1.How do I address you?

2.Excuse me;are you Mr.Wilson from the International Trading Corporation?

3.We have a car an over there to take you to you hotel.Did you have a nice trip?

4.May name is Benjamin liu.I’m from the Fuzhou E-fashion Electronic Company.I’m here to meet you.5.Do you need to get back your baggage?

6.Is there anything you would like to do before we go to the hotel?

7.Mr.David smith asked me to come here in his place to pick you up.相互介紹

1.Hello, I am Benjamin Liu, an Int’l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY.Nice to meet you./pleased to meet you./ It is a pleasure to meet you.2.Let me introduce my self.My name is Benjamin Liu, an Int’l salesman in the Marketing Department.3.Let me introduce you to Mr.Li, general manager of our company.4.I would like to introduce Mark Sheller, the Marketing department manager of our company.5.If I’m not mistaken, you must be Miss Chen from France.6.Mr.Smith, this is our General manage, Mr.Zhen, this is our Marketing Director, Mr.Lin.And this is our RD Department Manager, Mr.Wang.7.Do you remember me? Benjamin Liu from Marketing Department of PVC.We met several years ago.8.Is there anyone who has not been introduced yet?

9.It is my pleasure to talk with you.10.Here is my business card./ May I give you my business card?

11.May I have your business card? / Could you give me your business card?

12.I am sorry.I can’t recall your name./ Could you tell me how to pronounce your name again?

13.I’ am sorry.I have forgotten how to pronounce your name.小聊

1.Is this your first time to China?

2.Do you travel to China on business often?

3.What kind of Chinese food do you like?

4.What is the most interesting thing you have seen in China?

5.What is surprising to your about China?

6.The weather is really nice.7.What do you like to do in your spare time?

8.What line of business are you in?

9.What do you think about…? /What is your opinion?/What is your point of view?

10.No wonder you're so experienced.11.It was nice to talking with you./ I enjoyed talking with you.12.Good.That's just what we want to hear.確認話意

1.Could you say that again, please?

2.Could you repeat that, please?

3.Could you write that down?

4.Could you speak a little more slowly, please?

5.You mean…is that right?

6.Do you mean..?

7.Excuse me for interrupting you.社交招待

1.Would like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke?

2.All right, let me make some.I’ll be right back.3.A cup of coffee would be great.Thanks.4.There are many places where we can eat.How about Cantonese food?

5.I would like to invite you for lunch today.6.Oh, I can’t let you pay.It is my treat, you are my guest.7.May I propose that we break for coffee now?

8.Excuse me.I’ll be right back

9.Excuse me a moment.告別

1.Wish you a very pleasant journey home? Have a good journey!

2.Thank you very much for everything you have done us during your stay in China.3.It is a pity you are leaving so soon.4.I’m looking forward to seeing you again.5.I’ll see you to the airport tomorrow morning.6.Don’t forget to look me up if you are ever in FUZHOU.Have a nice journey!

約會

1.May I make an appointment? I‘d like to arrange a meeting to discuss our new order.2.Let’s fix the time and the place of our meeting.3.Can we make it a little later?

4.Do you think you could make it Monday afternoon? That would suit me better.5.Would you please tell me when you are free?

6.I’m afraid I have to cancel my appointment.7.It looks as if I won’t be able to keep the appointment we made.8.Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?

9.Anytime except Monday would be all right.10.OK, I will be here, then.11.We'll leave some evenings free, that is, if it is all right with you.品質

1.We have a very strict quality controlling system, which promises that goods we produced are always of the best quality.2.You have got the quality there as well as the style.3.How do you feel like the quality of our products?

4.The high quality of the products will secure their leading status in the market place.5.You must be aware that our quality is far superior to others.6.We pride ourselves on quality.That is our best selling point.7.As long as the quality is good.It is all right if the price is a bit higher.8.They enjoy good reputation in the world.9.When we compare prices, we must first take into account the quality of the products.10.There is no quality problem.Quality is something we never neglect.11.You are right.It is good in material, fashionable in design, and superb in workmanship.12.We deliver all our orders within one month after receipt of the covering letters of credit.13.Do you have specific request for packing? Here are the samples of packing available now, you may have a look.14.I wonder if you have found that our specifications meet your requirements.I’m sure the prices we submitted are competitive.Sample Text

第三篇：會議致辭及外事接待

Convey/express/extend

Your Majesties 陛下

Your Highness 殿下

Your Excellency 閣下（大使、總督）

The Honorable 閣下（除大使、總督外的首相、總理、大臣等身份特殊的人）熱烈歡迎 warm welcome

衷心感謝 heartfelt appreciation/gratitude

盛情款待 gracious/incomparable…hospitality/reception

盛情邀請 gracious/earnest invitation…..at the gracious invitation of… 衷心祝愿 cordial greetings

真誠的謝意 sincere thanks

海內存知己，天涯若比鄰 Long distance separates no bosom friends.最后 In closing

歡迎會 a welcoming party

歡送會 a send-off party

禮堂 auditorium

向大會就...進行談話 to address the meeting or conference on the topic of… 我提議為…干杯 I’d like to propose a toast to sth.教職員工 staffs and faculty members

再攀新高 scale new heights

全心全意服務 serve heart and soul

百忙中抽空 take some time out of one’s tight schedule

在這月光明媚的夜晚 on this beautiful moon-lit night

慶祝 to celebrate/observe;in celebration of/ in commemoration of sth.碩果累累 rewarding;fruitful;yield high returns

充分發揮 give full play to;take the advantage of;make the best use of喜慶的時刻 a festive moment

歡樂的時刻 a joyous occasion

在…陪同下 in the company of…

召開記者招待會 to call the press conference

重申我方觀點 to reiterate our opinion/standing

接風洗塵 to give/host a dinner for the arrival of sb.對...進行友好訪問 to pay a goodwill visit

親自 Thank you very much for coming all the way to see me in person.達成共識reach common ground

代表全體委員on behalf of all the committee members

防患于未然take preventative measures

隨意聊聊chat freely

擔起責任shoulder the responsibility

高層次、全方位的對話high-level and all-directional dialogue

相比；比得上；敵得過stack up(against with)

喚起輿論的注意call out the media hounds

交換意見exchange views

揭開序幕；開始get the show started

聚集一堂get together

口頭詳細說明lay sth.out

老生常談；陳詞濫調cliché

盲目嘗試shoot in the dark

冒失行動jump the gun

扭轉乾坤turn things around

破產；倒閉go bankrupt;go belly up 欺騙pull the wool over sb.’s eyes 全力投入be all in for

傷害控制damage control

使上漲；提高jack up

損失慘重suffer a heavy loss

特別提到make a special mention of 向法院控訴take sb.to court

消除誤解clear up misunderstandings 心安理得live in peace with oneself 咬緊牙關硬撐bite the bullet

以非官方身份in an unofficial capacity 以個人名義in one’s own name

以私人身份in a private capacity

與時俱進advance with times

雜項；其它事項miscellaneous

逐字記錄verbatim record

做簡要報告/介紹make a brief report/account of會議種類 Types of Meetings

部長級會議ministerial meeting

電視會議video conference

非例行會議ad hoc meeting

高官會Senior Officials Meeting(SOM)價格聽證會public price hearings

論壇forum

年會annual

洽談會fair

慶典celebration

全體會議plenary meeting

首腦會議summit(meeting)

第四篇：『外事接待』英語常用短語120句

『外事接待』英語常用短語120句外事接待

國際機場international airport

機場大樓terninal building

候機大廳waiting hall

問訊處information desk/ inquiry desk起飛時間departure time/ take-off time 扺達時間arrival time

登機卡boarding ticket /boarding pass 安全檢查security check

海關the Customs

海關工作人員customs officer

通過海關檢查to go through the customs海關規定customs requirements

海關條例customs regulations

海關手續與準則customs proceddures and norms

辦理海關例行手續to go through customs formalities報表to make a customs declaration

海關行李申報表baggage declaration form/ luggagedeclaration form

外幣申報表foreign currency delcaration form應納關稅物品dutiable goods/ dutiable articles

往返票round-trip ticket/ return ticket

入境簽證entry visa

出境簽證exit visa

過境簽證transit visa

過境旅客transit passenger

入境手續entry formalities

簡化手續to simplify procedures

一次性簽證sisngle entry visa

多次入境簽證multiple-entry visa

再入境簽證re-entry visa

旅游簽證tourist visa

護照passport

外交護照diplomatic passport

公務護照service passport

出示護照to show one's passort

免稅商店duty-free shop

免稅物品duty-free goods/ duty-free articles免稅單duty-free slips

行李提取處baggage claim/ luggage claim

手提行李hand luggage

出租車候車處taxi stand/ taxi rank

隨身攜帶行李carry-on baggage

行李標簽牌baggage tag/ luggage tag

行李寄存處baggage depositary/ luggage depositary行李手推車baggage handcart/ luggage pushcart健康證書health certificate

種痘證書vaccination certificate

預防接種證書inoculation certificate

接待to host/ to receive

接待單位the host organization

接待人員reception personnel

接待員receptionist

受到友好接待to be cordially received/ to get afriendly reception

在旅館下榻to stay at a certain hotel

旅館登記表hotel registration form

旅館休息大廳hotel lobby / hotel lounge

旅館服務員attendant

旅館女服務員chambermaid

總統套房presidential suite

豪華套房luxury suite

單人套房single room

雙人房間double room

招待客人to entertain guests

設宴洗塵to give a banquet in somebody's honor 舉行盛大招待會to hold a grand reception

答謝招待會a reciprocal reception

冷餐招待會buffet reception

感謝熱情招待to thank you for your kind hospitality 招待所guest house

外賓foreign guests / overseas visitors

貴賓distinguished guests

外國專家foreign experts / foreign specialists 外事辦公室foreign affairs office

外事組foreign affairs section

外事往來dealings with foreign organizations 活動日程itinerary of a visit

初步擬訂的活動日程tentative itinerary

活動安排schedule

緊湊的活動安排tight schedule/ busy schedule 精心的安排thoughtful arrangements

詳細介紹活動安排to give a detailed account of theschedule

播放有關錄像帶to show a video entitled...歡迎詞welcome speech / welcome address

告別詞farewell speech / farewell address

自我介紹to introduce myself

久仰大名I've long been looking forward to meetingyou.期待已久long-expected

合作共事to work as your colleague

深感榮幸to feel greatly honored

親眼目睹to witness with my own eyes

東方巨龍Oriental Dragon

實現夢想to realize my dream

專程趕來to come all the way

親自接待to meet in person

若有不便to encounter any inconveniences

排憂解難to help you out

與某人結識to make the acquaintance of somebody 歡迎光臨本公司welcome to our company

參與我們的項目to participate in our project 文化交流cultural exchange

促進友誼to promote friendship

加強合作to enhance cooperation

不辭辛勞遠道來訪to come in spite of the long andtiring journey

短暫的訪問brief visit

有此殊榮to have the honor of doing something

很高興做某事to have the pleasure in doing something 請允許我介紹May I present somebody? / Allow me tointroduce …

請你不要介意Hope you don't mind.祝你參觀順利Wish you a pleasant visit.祝你訪問圓滿成功Wish your visit a complete success.祝你萬事如意Wish you all the best.送別to see somebody off

期待再次來訪Look forward to your visit again.希望再次相會Hope to see each other again soon.代我向某某問好Say hello to...for me/Remember meto …

保持聯系Keep in touch.取得聯系to get into touch with.../ to establish contact with …

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第五篇：外事接待英語告別與送行

外事接待英語購物

[by:Studyplayer] [00:00.00]Chapter 4 Shopping[00:02.00]購物

[00:04.00]Dialogue 1[00:07.03]Buying a Set of China[00:08.52]買一套瓷器 [00:10.01]Professional Terms[00:10.78]專業術語 [00:11.55]china n.[00:12.39]瓷器

[00:13.24]attractive a.[00:14.16]吸引人的 [00:15.09]cosmetics n.[00:16.06]化妝品 [00:17.04]counter n.[00:18.01]字谷，柜臺 [00:18.99]What can I do for you? [00:20.04]我能為你做點什么？

[00:21.09]May I have a look at that set of China? [00:22.78]我可以看看那套瓷器嗎？

[00:24.48]Yes, of course.The white one? [00:25.89]當然可以，是白色的那一套嗎？

[00:27.30]Yes, It is really attractive ,Where is it made? [00:29.20]是的。它看起來真漂亮，是哪兒產的？

[00:31.09]It is made in Jin De-zen, the capital of chinaware.[00:33.84]是瓷都景德鎮產的。

[00:36.59]It's very nice, I'll take it.Put it in a gift box.please.[00:39.05]看起來真不錯，我買了。請放在禮品盒里。[00:41.51]Fine.[00:42.43]好吧。

[00:43.36]How much does it cost? [00:44.49]多少錢？

[00:45.62]Eighty yuan.Will there be anything else? [00:47.39]八十元。還要別的東西嗎？

[00:49.16]No, thank you, That's all.Here is one hundred yuan.[00:51.16]不要了，謝謝，就這么多。給你一百元。[00:53.16]And here is your change, twenty yuan.[00:54.85]這是零錢，二十元。

[00:56.55]Thanks.Could you tell me where the Cosmetics Counter? [00:59.29]謝謝。請問化妝品柜臺在哪兒？

[01:02.04]Yes, It is on the next floor up.Take the elevator over there and you'll see it on your right.You can't miss it.[01:08.04]在樓上。坐那兒的電梯上去，你就會發現它就在你的右邊。你不會看不見的。[01:14.04]Thanks again.[01:15.07]再次謝謝

[01:16.10]You're welcome.[01:17.58]不用謝

[01:19.07]Dialogue 2 I want to Buy Some Chinese Arts And Crafts.[01:22.56]我想買些中國工藝品

[01:26.05]Professional Terms[01:27.13]專業術語 [01:28.20]souvenir n.[01:29.13]紀念品 [01:30.05]relative a.[01:31.00]相關

[01:31.95]cloisonn a.[01:32.41]景泰藍制的 [01:32.87]painting n.[01:33.93]繪畫 [01:34.98]pracelet n.[01:35.95]手鐲 [01:36.93]creamy a.[01:37.42]含乳脂的

[01:37.90]cashier n.[01:38.88]出納員 [01:39.85]Can I help you? [01:41.37]你要買什么？

[01:42.88]I'm going to back to Britain.and I'd like to buy some real Chinese souvenirs for my friends and relatives.[01:47.64]我就要回英國去了，我想為我的親戚和朋友買一些真正的中國紀念品。[01:52.39]I was told that I should buy some Chinese arts and craffs.[01:54.41]有人告訴我該買一些中國工藝品

[01:56.43]Here we've got different kinds of typical Chinese arts and craffs, such as cloisonn,porcelains, lacqueware ,jadeware stone ,carvings, root carvings, bambooworks ,China painting ,etc...[02:05.00]我們這兒有許多不同種類的典型的中國工藝品，諸如景泰藍、瓷器、漆器、玉器、石雕、根雕、竹器、中國畫等。

[02:13.57]You can look around and see if there is anything you like.[02:15.54]你可以到處看看，看看有沒有你喜歡的東西。

[02:17.52]How much does this jade bracelet cost? It looks nice.[02:19.55]這個玉鐲多少錢？看起來不錯。[02:21.57]One hundred and fifty yuan.[02:23.09]一百五十元。

[02:24.60]I think that is too dear, Can you come down a bit? [02:26.60]太貴了。能便宜些嗎？

[02:28.60]That's our rock bottom price.It cannot be further lowered.[02:31.58]這可是最低價了，不可能再便宜了。

[02:34.56]One hundred and fifty yuan , you can't be wrong on that.[02:37.05]一百五十元，這個價你不會吃虧的。[02:39.53]Ok, I'll take it.[02:40.59]好吧，我買了。[02:41.64]Anything else? [02:43.10]還要別的東西嗎？

[02:44.56]Yes, I'd like a china vase, and preferably something with a creamy white background.[02:48.59]是的，要。我想要個花瓶，最好底色為乳白色的。[02:52.62]How about this one? [02:53.93]這個怎么樣？

[02:55.24]It looks beautiful How much is it then? [02:57.24]看起來很漂亮。要多少錢？ [02:59.24]Five hundred yuan.[03:00.70]五百元。[03:02.16]That's rather more than I was thinking of giving.[03:04.06]這可比我的價高。

[03:05.96]Can you sell it for four hundred yuan? [03:07.47]四百元你賣嗎？

[03:08.99]Ok, Let's call it a deal.[03:11.53]好吧，成交了。

[03:14.07]How much do they come to? [03:15.07]總共多少？

[03:16.07]Five hundred and fifty yuan.[03:17.76]五百五十元

[03:19.46]Now where should I pay? [03:20.92]在哪兒交錢？

[03:22.38]At the cashier's desk over there.[03:23.87]在那邊的收銀臺 [03:25.36]Thanks.[03:26.36]謝謝 [03:27.36]notes [03:28.85]筆記

[03:30.34]Chinese souvenirs [03:31.34]中國紀念品 [03:32.34]Cloisonn [03:33.36]景泰藍 [03:34.39]Porcelains [03:35.37]瓷器

[03:36.34]Can you come down a bit? [03:37.88]你能便宜一點嗎？

[03:39.42]That's our rock bottom price.[03:41.39]這是我們的最低價。

[03:43.37]It cannot be further lowered.[03:44.86]這不可能再便宜

[03:46.35]You can't be wrong on that.[03:47.89]這個價你不會吃虧的。

[03:49.43]And preferably something with a creamy white background.[03:51.45]最好是底色為乳白色的。

[03:53.48]That's rather more than I was thinking of giving.[03:55.45]這可比我要出的價高。[03:57.43]Call it a deal [03:58.43]成交

[03:59.43]The cashier's desk.[04:00.89]收銀臺

[04:02.36]Tips On Reception of Foreigners [04:03.92]外事接待注意事項 [04:05.49]Bargaining [04:06.97]討價還價 [04:08.46]Usually when a customer buys something ,he wants to pay at a low price, but the seller prefers a high price, [04:13.95]通常顧客購物時總是想出低價，而賣方則想賣出高價，[04:19.44]so the commercial srategy for a seller is to ask for a high price and give in slowly, whereas a buyer should try his best to bargain with the seller [04:26.40]所以對于賣方來說，最好的商業策略便是叫同高價，然后慢慢讓步，而對于買方來說，他必須盡力與賣方討價還價。[04:33.36]He can find faults with the goods even if he is quite satisfied with them,he must still pretend to be unsatisfied with them,so that he can successfully make the price decine to its minimum.[04:41.82]他可以挑剔商品的毛病，盡管他對商品非常滿意，他還是必須假裝對它們不太滿意，這樣他能成功地使價格降到最低點。

[04:50.29]In the course of bargaining, the seller usually makes the starting offer ,and tries to convince the buyer that his price is reasonable for a variety of reasons, [04:57.06]在討價還價的過程中，賣方通常最先出價，并極力說服買方相信，由于種種原因，他的價格是非常合理的，[05:03.84]such as because the quality is super ,or because the material cost has increased etc...[05:07.35]比如說，因為他的質量上乘，或者因為成本價上漲了等等。[05:10.87]The buyer would then make a counter-offer by pointing out that the starting offer is not reasonable because it is too expensive, or because the quality is not up to standard.[05:18.51]然后買方進行還價，并反映出這個出價不合理，因為價格太高，或者因為質量不合標準等。

[05:26.16]He can even threaten to call the deal off.[05:28.14]他甚至還可以威脅要取消這筆交易。[05:30.11]Both sides can continue to haggle and suggest some other price until agree on the price.[05:34.17]雙方可以繼續討價還價，并不斷報出新價，直至最后就價格達成協議 [05:38.22]Here is another piece of advice for the buyer.[05:40.22]這里再給買方一則忠告。

[05:42.22]Usually the department stores are full of different kinds of goods.[05:44.69]通常商場里商品不可琳瑯滿目。

[05:47.15]How are you going to know how to get your money's worth when you shop? [05:50.15]購物時怎樣才能買到“貨真價實”的商品呢？

[05:53.15]Perhaps the best advice for you is: Don't worry,.[05:55.62]或許給你的最好忠告便是：別著急。[05:58.08]You can visit various stores and determine the quality of the merchandise, and try to copare the prices.[06:03.11]你可以多逛幾家商場，弄清商品的質量，并比較商品的價格。

[06:08.14]In short ,you have to explore and examine the goods carefully before you buy.[06:11.63]簡而言之，在購物前，你得仔細檢查這些商品。[06:15.11]In this way, I'm sure you can get a good buy.[06:17.65]這樣我肯定你一定能買到劃算的東西。