第一篇：酒店各部門英文

酒店各部門英文

housekeeping dept 客房部

參考資料如下：

董事總經(jīng)理Managing Director 經(jīng)濟師Economist 總經(jīng)理General Manager

副總經(jīng)理Deputy General Manager 駐店經(jīng)理Resident Manager

總經(jīng)理行政助理Executive Assistant Manager 總經(jīng)理秘書Executive Secretary 總經(jīng)理室Executive Office 機要秘書Secretary 接待文員Clerk

副總經(jīng)理Vice General Manager

總經(jīng)理助理Assistant to General Manager 總經(jīng)理秘書Secretary to general Manager 行政秘書Executive Secretary 行政助理Administrative Assistant

人力資源開發(fā)部Human Resources Division 人事部Personnel Department 培訓部Training Department

督導部Quality Inspection Department

計財部Finance and Accounting Division 財務部Accounting Department 成本部Cost-control Department 采購部Purchasing Department 電腦部E.D.P.市場營銷部sales & Marketing Division 銷售部Sales Department

公關部Public Relation Department 預訂部Reservation Department

客務部Room Division

前廳部Front Office Department 管家部Housekeeping Department

餐飲部Food & Beverage Department

康樂部Recreation and Entertainment Department 工程部Engineering Department 保安部Security Department 行政部Rear-Service Department 商場部Shopping Arcade

人力資源開發(fā)總監(jiān)Director of Human Resources 人事部經(jīng)理Personnel Manager 培訓部經(jīng)理Training Manager 督導部經(jīng)理Quality Inspector 人事主任Personnel Officer 培訓主任Training Officer

財務總監(jiān)Financial Controller 財務部經(jīng)理Chief Accountant 成本部經(jīng)理Cost Controller 采購部經(jīng)理Purchasing Manager 采購部主管Purchasing Officer 電腦部經(jīng)理EDP Manager 總出納Chief Cashier

市場營銷總監(jiān)Director of Sales and Marketing 銷售部經(jīng)理Director of Sales 公關經(jīng)理P.R.Manager

宴會銷售經(jīng)理Banquet Sales Manager 銷售經(jīng)理Sales Manager

宴會銷售主任Banquet Sales Officer 銷售主任Sales Officer

高級銷售代表 Senior Sales Executive 銷售代表 Sales Executive 公關代表 P.R.Representative Executive Office總行政辦公室

賓客關系主任Guest Relation Officer 公關部經(jīng)理Public Relation Manager 公關部主任Public Relation Supervisor 客戶經(jīng)理Account Manager

高級客戶經(jīng)理Senior Account Manager 資深美工Senior Artist 美工Artist

銷售部聯(lián)絡主任Sales Coordinator

資深銷售中心預訂員Sales Center Senior Reservation Clerk 銷售中心主任Sales Center Supervisor 禮賓部經(jīng)理Chief Concierge 行李員Bellboy 女禮賓員Door Girl 禮賓司Door Man

Accounting財務部

Sales & Marketing Dept.營銷部

General Manager總經(jīng)理

Human Resource & Training Dept.人力資源及培訓部

Deputy General Manager常務副總經(jīng)理

Room Division房務部

Food & Beverage Dept.餐飲部

Purchasing Dept.采購部

Electronic Data Processing Dept.電腦部

Security Dept.保安部

Engineer Dept.工程部

客房總監(jiān)Director of Housekeeping 前廳部經(jīng)理Front Office Manager 前廳部副經(jīng)理Asst.Front Office Manager 大堂副理Assistant Manager 禮賓主管Chief Concierger 客務主任Guest Relation Officer 接待主管Chief Concierge 接待員Receptionist 車隊主管Chief Driver

出租車訂車員Taxi Service Clerk

行政管家Executive Housekeeper

行政副管家Assistant Executive Housekeeper 辦公室文員Order Taker 客房高級主任Senior Supervisor 樓層主管Floor supervisor 樓層領班Floor Captain 客房服務員Room Attendant 洗衣房經(jīng)理Laundry Manager

餐飲總監(jiān)F&B Director 餐飲部經(jīng)理F&B Manager

西餐廳經(jīng)理Western Restaurant Manager 中餐廳經(jīng)理Chinese Restaurant Manager 咖啡廳經(jīng)理Coffee Shop Manager 餐飲部秘書F&B Secretary

領班Captain 迎賓員Hostess 服務員Waiter ,waitress 傳菜Bus Boy, Bus Girl 行政總廚Executive chef

中廚師長Sous Chef(Chinese Kitchen)西廚師長Sous Chef(Western Kitchen)西餅主管Chief Baker

工程總監(jiān)Chief Engineer 工程部經(jīng)理Engineering Manager 值班工程師Duty Engineer

保安部經(jīng)理Security Manager 保安部副經(jīng)理Asst.Security Manager 保安部主任Security Manager 保安員Security Manager

商場部經(jīng)理Shop Manager 商場營業(yè)員Shop Assistant

第二篇：酒店各部門英文縮寫

酒店縮寫

總經(jīng)理辦公室:GM

人力資源部:HR 財務部:A/C

餐飲部:F&B 客房部:HSKP

工程部:ENG 保安部:SEC

前廳部:FO 康樂部:ENT(Recreation and Entertainment Department)市場銷售部:S&M 酒店專業(yè)英文及縮寫2008-03-26 10:59平均房價指數(shù)ARI: Average Rate Index;CTP營業(yè)利潤貢獻:Contribution to Trading Profit;GOP總經(jīng)營利潤:Gross Operating Profit;RevPAR平均每間可賣房間的收入:Revenue Per Available Room;RGI收入產生指數(shù):Revenue Generation Index;GSTS賓客意見調查系統(tǒng):Guest Satisfaction Tracking System;ESPS員工滿意度調查:ESPS=Employee Satisfaction Pulse Survey;TQM全面質量管理:TQM= Total Quality Management;QES質量評估系統(tǒng):QES= Quality Evaluation System;PMS酒店經(jīng)營管理系統(tǒng): PMS= Property Management System;SOP(標準經(jīng)營程序): SOP= Standard Operating Procedures;KNR重要公司協(xié)議價:KNR(Key Negotiated Rate);LNR“當?shù)亍惫緟f(xié)議價:LNR(Local Negotiated Rate);RFP合作協(xié)議申請:RFP= Request for Proposal;FIT(散客):FIT=Fully Independent Traveler;DND(請勿打擾):DN D= Do Not Disturb;VIP(非常重要的人)：VIP= Very Important Person;IBP(綜合經(jīng)營計劃)：IBP= Integrated Business Plan；

VCRO預訂中心的預訂系統(tǒng)：VCRO= Virtual Central Reservation Office

第三篇：酒店各部門英文縮寫

總經(jīng)理辦公室:GM

人力資源部:HR

財務部:A/C

餐飲部:F&B

客房部:HSKP

工程部:ENG

保安部:SEC

康樂部:ENT

前廳部:FO

銷售部:S&M

2酒店專業(yè)英文及縮寫2008-03-26 10:59平均房價指數(shù)ARI: Average Rate Index;

CTP營業(yè)利潤貢獻:Contribution to Trading Profit;GOP總經(jīng)營利潤:Gross Operating Profit;

RevPAR平均每間可賣房間的收入:Revenue Per Available Room;RGI收入產生指數(shù):Revenue Generation Index;

GSTS賓客意見調查系統(tǒng):Guest Satisfaction Tracking System;ESPS員工滿意度調查:ESPS=Employee Satisfaction Pulse Survey;TQM全面質量管理:TQM= Total Quality Management;QES質量評估系統(tǒng):QES= Quality Evaluation System;PMS酒店經(jīng)營管理系統(tǒng): PMS= Property Management System;SOP(標準經(jīng)營程序): SOP= Standard Operating Procedures;KNR重要公司協(xié)議價:KNR(Key Negotiated Rate);LNR“當?shù)亍惫緟f(xié)議價:LNR(Local Negotiated Rate);RFP合作協(xié)議申請:RFP= Request for Proposal;FIT(散客):FIT=Fully Independent Traveler;DND(請勿打擾):DN D= Do Not Disturb;

VIP(非常重要的人)：VIP= Very Important Person;IBP(綜合經(jīng)營計劃)：IBP= Integrated Business Plan；

VCRO預訂中心的預訂系統(tǒng)：VCRO= Virtual Central Reservation Office總經(jīng)理辦公室:GM

人力資源部:HR

財務部:A/C

餐飲部:F&B

客房部:HSKP

工程部:ENG

保安部:SEC

康樂部:ENT

前廳部:FO

銷售部:S&M

2酒店專業(yè)英文及縮寫2008-03-26 10:59平均房價指數(shù)ARI: Average Rate Index;CTP營業(yè)利潤貢獻:Contribution to Trading Profit;GOP總經(jīng)營利潤:Gross Operating Profit;

RevPAR平均每間可賣房間的收入:Revenue Per Available Room;RGI收入產生指數(shù):Revenue Generation Index;

GSTS賓客意見調查系統(tǒng):Guest Satisfaction Tracking System;ESPS員工滿意度調查:ESPS=Employee Satisfaction Pulse Survey;TQM全面質量管理:TQM= Total Quality Management;QES質量評估系統(tǒng):QES= Quality Evaluation System;PMS酒店經(jīng)營管理系統(tǒng): PMS= Property Management System;SOP(標準經(jīng)營程序): SOP= Standard Operating Procedures;KNR重要公司協(xié)議價:KNR(Key Negotiated Rate);LNR“當?shù)亍惫緟f(xié)議價:LNR(Local Negotiated Rate);RFP合作協(xié)議申請:RFP= Request for Proposal;FIT(散客):FIT=Fully Independent Traveler;DND(請勿打擾):DN D= Do Not Disturb;

VIP(非常重要的人)：VIP= Very Important Person;IBP(綜合經(jīng)營計劃)：IBP= Integrated Business Plan；

VCRO預訂中心的預訂系統(tǒng)：VCRO= Virtual Central Reservation Office Hotel Various departments 酒店各部門

Receiving Department

收貨部

Engineering

工程部

Chinese Restaurant

中餐廳 HSKP樓層，客房

Shift Leader – HSKP主管－樓層

HSKP Order Taker 客房部文員

GM---GENERAL MANAGER 總經(jīng)理

DGM---DUTY GENERAL MANAGER 副總 DOR---DIRECTOR OF ROOMS 客務部總監(jiān)

AM---ASSISTANT MANAGER 大堂經(jīng)理（住店時投訴可以找的人）FIN---FINANCE 財務部

DOF---DIRECTOR OF FINANCE 財務總監(jiān)

DOM---DIRECTOR OF SALES&MARKETING 銷售部總監(jiān) FO---FRONT OFFICE 前廳部

FOM---FRONT OFFICE MANAGER 前廳部經(jīng)理 FD---FRONT DESK 前臺 CONC---CONCIERGE 禮賓部

BC---BUSINESS CENTER 商務中心(不同于B.C.---BEFORE CHRIST)公元前

CL---CLOUB LOUNGE 行政酒廊 HC--HEALTH CLUB 健康中心 TC---TICKET CENTER 票務中心 F&B---FOOD&BEVERAGE 餐飲部 ENG---ENGINEERING 工程部 HK---HOUSEKEEPING 客房部

HR---HUMAN RESOURCES 人力資源部 GM---GENERAL MANAGER 總經(jīng)理

DGM---DUTY GENERAL MANAGER 副總 DOR---DIRECTOR OF ROOMS 客務部總監(jiān)

AM---ASSISTANT MANAGER 大堂經(jīng)理（住店時投訴可以找的人）FIN---FINANCE 財務部

DOF---DIRECTOR OF FINANCE 財務總監(jiān)

DOM---DIRECTOR OF SALES&MARKETING 銷售部總監(jiān) FO---FRONT OFFICE 前廳部

FOM---FRONT OFFICE MANAGER 前廳部經(jīng)理 FD---FRONT DESK 前臺 CONC---CONCIERGE 禮賓部

BC---BUSINESS CENTER 商務中心(不同于B.C.---BEFORE CHRIST)公元前

CL---CLOUB LOUNGE 行政酒廊 HC--HEALTH CLUB 健康中心 TC---TICKET CENTER 票務中心 F&B---FOOD&BEVERAGE 餐飲部 ENG---ENGINEERING 工程部 HK---HOUSEKEEPING 客房部

HR---HUMAN RESOURCES 人力資源部

第四篇：五星級酒店各部門職務英文簡寫

酒店各部門英文縮寫

總經(jīng)理辦公室:GM 人力資源部:HR 財務部:FN 餐飲部:F&B 客房部:HSKP 工程部:ENG 保安部:SEC 康樂部:ENT 前廳部:FO 銷售部:S&M 市場傳訊部MC

酒店各職位英文縮寫

GM---GENERAL MANAGER 總經(jīng)理 DGM---DUTY GENERAL MANAGER 副總 DOR---DIRECTOR OF ROOMS 客務部總監(jiān) AM---ASSISTANT MANAGER 大堂經(jīng)理

DOM---DIRECTOR OF SALES&MARKETING 銷售部總監(jiān) FO---FRONT OFFICE 前廳部

FOM---FRONT OFFICE MANAGER 前廳部經(jīng)理 CON---CONCIERGE 禮賓部

BC---BUSINESS CENTER 商務中心 F&B---FOOD&BEVERAGE 餐飲部 ENG---ENGINEERING 工程部 HR---HUMAN RESOURCES 人力資源部 FN---FINANCIAL DEPARTMENT 財務部 FC---FINANCIAL CONTROLLER財務總監(jiān) 行政總廚A.T.KAdministrative total kitchen 收益管理經(jīng)理 Revenue Manager RECP---RECEPTION 接待處

HSKP---HOUSEKEEPING DEPARTMENT客房中心

酒店職位英語

董事長 Board Chairman(Director)董事總經(jīng)理Managing Director 經(jīng)濟師Economist 首席會計師 Chief Accountant 總經(jīng)理General Manager 副總經(jīng)理Deputy General Manager(Vice)駐店經(jīng)理Resident Manager 總經(jīng)理行政助理Executive Assistant Manager 總經(jīng)理秘書Executive Secretary 總經(jīng)理室Executive Office(G.M office)機要秘書Secretary 接待文員Clerk 副總經(jīng)理Vice General Manager 總經(jīng)理助理Assistant to General Manager 總經(jīng)理秘書Secretary to General Manager 行政秘書Executive Secretary

人力資源部Human Resources Division 人事部Personnel Department 培訓部Training Department 質檢部Quality Inspection Department 員工關系部 Staffing Relationship Department

人力資源開發(fā)總監(jiān)Director of Human Resources 人事培訓經(jīng)理 P&T Manager 人事部經(jīng)理Personnel Manager 培訓部經(jīng)理Training Manager 質檢部經(jīng)理Quality Inspection Manager 人事主任Personnel Officer 福利勞資員 Payroll Clerk 培訓主任Training Officer 行政部主任 Executive Officer 秘書Secretary 員工事務長 Staff Purser 車隊隊長 Driver Captain Chief Driver 員工宿舍管理員 Dormitory Keeper 員工餐廳勤雜工 Staff Restaurant Cleaner 司機 Driver 更衣室管理員：Staff Lockers Rooms Keeper 翻譯兼英語教師：English Translator & Teacher 計劃財務部Finance and Accounting Division 財務部Accounting Department 成本部Cost-control Department 采購部Purchasing Department 審計部 Auditor Department 財務總監(jiān)Financial Controller(Director of Finance)財務部經(jīng)理Chief Accountant 成本部經(jīng)理Cost Control manager 結帳經(jīng)理Cashier Manager 信用審計經(jīng)理Credit Manager 采購部經(jīng)理Purchasing Manager 采購部主管Purchasing Officer 總出納Chief Cashier 倉儲領班 Store Room Captain 營業(yè)點結帳領班F&B Cashier Captain 總臺結帳領班F/O Cashier Captain 夜審計員 Night Auditor 信用管理員Credit Clerk 應收款管理員 A/R Clerk 往來款結算員Accounting Clerk 收入費用結算員 Accounting Clerk 成本核算員 Cost Clerk 驗貨員Receiving Clerk 信息管理員Information System Clerk 文員Secretary 食品采購員Purchasing ClerkMaterial 食品保管員Storeroom KeepMaterial 餐廳收款員 F&B Cashier 總臺收款員 F/O Cashier

市場營銷部Sales & Marketing Division 銷售部Sales Department 公關部Public Relation Department 市場營銷總監(jiān)Director of Sales and Marketing 銷售部經(jīng)理Director of Sales 公關經(jīng)理Public Relation Manager 宴會銷售經(jīng)理Banquet Sales Manager 銷售經(jīng)理Sales Manager 宴會銷售主任Banquet Sales Officer 銷售主任Sales Officer 高級銷售代表 Senior Sales Executive 銷售代表 Sales Executive 公關代表 P.R.Representative 公關部經(jīng)理Public Relation Manager 公關部主任Public Relation Supervisor 高級客戶經(jīng)理Senior Account Manager 資深美工Senior Artist 美工Artist 銷售部聯(lián)絡主任Sales Coordinator

房務部Room Division 前廳部Front Office Department 客房部（管家部）Housekeeping Department 預訂部Reservation Department 賓客關系主任Guest Relation Officer 資深銷售中心預訂員Sales Center Senior Reservation Clerk 銷售中心主任Sales Center Supervisor 禮賓部經(jīng)理Chief Concierge 行李員Bellboy 女禮賓員Door Girl 禮賓司Door Man 客房總監(jiān)Director of Housekeeping 前廳部經(jīng)理Front Office Manager 前廳部副經(jīng)理Asst.Front Office Manager 大堂副理Assistant Manager 賓客關系經(jīng)理 Guest Relation Manager 禮賓主管Chief Concierge 客務主任Guest Relation Officer 接待主管Chief Concierge 接待員Receptionist 出租車訂車員Taxi Service Clerk

行政管家Executive Housekeeper 行政副管家Assistant Executive Housekeeper 房務中心文員Room service Clerk 樓層主管Floor supervisor 樓層領班Floor Captain 客房服務員Room Attendant 洗衣房經(jīng)理Laundry Manager 公衛(wèi)主管：PA Supervisor 洗衣房主管：Laundry Supervisor 布草主管：Uniforms Supervisor 服務中心領班：Service Center Captain 公衛(wèi)領班：PA Captain 水洗領班：Laundry Captain 干洗領班：Dry Clean Captain 布草領班：Uniforms Captain 倉管員：Store man 清潔工：P.A.Man 客房服務員：Room Attendant 縫紉工：Seamstress 熨燙工：Presser 洗滌工：Washer

餐飲部Food & Beverage Division 中餐部 Chinese Restaurant Department 西餐部 Western Restaurant Department 廚房部 Kitchen Department 管事部 Steward Department 餐飲總監(jiān)F&B Director 餐飲部經(jīng)理F&B Manager 西餐廳經(jīng)理Western Restaurant Manager 中餐廳經(jīng)理Chinese Restaurant Manager 咖啡廳經(jīng)理Coffee Shop Manager 餐飲部秘書F&B Secretary 領班Captain 迎賓員Hostess 服務員Waiter ,Waitress 傳菜Bus Boy, Bus Girl 行政總廚Executive chef 中廚師長Sous Chef(Chinese Kitchen)西廚師長Sous Chef(Western Kitchen)西餅主管Chief Baker 點心工：Pastry Cook 燒味廚師：Grill Chef 廚工：Cook Assistant 管事部：Steward Department 總管事：Chef Steward 主管：Steward Supervisor 碗工：Dishwasher 管事清潔工：Cleaner 宴會銷售部經(jīng)理：Banquet Sales Manager 宴會銷售主任：Banquet Sales Officer 中餐部經(jīng)理：Chinese Restaurant Manager 西餐部經(jīng)理：Western Restaurant Manager 營業(yè)部經(jīng)理：Sales Manager 酒水部經(jīng)理：Beverage Manager 調酒師：Bartender 酒吧服務員：Barman 咖啡廳主管：Coffee Shop Supervisor 高級主管；Senior Supervisor 領班：Captain 高級服務員：Senior Waiter & Waitress 服務員：Waiter & Waitress 咨 客：Hostess 傳菜員：Pantry man 實習生：Trainee

保健部技術經(jīng)理Health Technical Manager 保健部主管Health supervisor 康樂部Recreation and Entertainment Department 舞臺總監(jiān)：Stage Performance Director 藝術總監(jiān)：Arts Director消防員：Fireman 拓展部經(jīng)理：Marketing Manager 樓面經(jīng)理：Service Manager DJ部高級工程師：DJ Senior Engineer 康樂主管：Recreation Center Supervisor DJ部主管：DJ Supervisor 舞臺主任：Stage Performance Supervisor 康樂領班(樓面部長)：Captain DJ部長：DJ Captain 舞廳服務員：Waiter/Waitress 健身房服務員：Gymnasium Attendant 桌球服務員：Billiard Attendant 主持：Preside 演員：Actor& Actress 服務員：Waiter & Waitress DJ員：DJ 咨客：Hostess 工程部Engineering Department 工程總監(jiān)Chief Engineer 工程部經(jīng)理Engineering Manager 值班工程師Duty Engineer 工程部經(jīng)理Engineering Manager 運行經(jīng)理Operation Manager 維修經(jīng)理Repairing Manager 安消經(jīng)理Fire Control Supervisor 運行領班Operation Captain 強弱電領班Strong & Weak Captain 維修領班Repairing Captain 空 調 工Air-Conditioning Attendant 鍋 爐 工 Boiler 配 電 工 Electrician 強弱電工Strong & Weak Current Worker 機修工Mechanician 木 工Carpenter 萬能工Fitting-up Worker 水 工Plumber 文 員Secretary 倉管員Storeroom Keeper

保安部Security Department 保安部經(jīng)理Security Manager 保安部副經(jīng)理Asst.Security Manager 保安部主任Security Manager 保安員Security Manager 安消部經(jīng)理Security Manager 警衛(wèi)領班Security Captain 門 衛(wèi)Entrance Guard 巡 邏Patrol Guard 監(jiān)控員TV Monitoring Clerk 商場部Shopping Arcade Department 商場部經(jīng)理Shop Manager 商場營業(yè)員Shop Assistant

第五篇：各部門英文縮寫

1、樂園總經(jīng)理： Park Managing Director2、企管部：Enterprise Management Department

2.1行政管理科 Administration Division

2.2人力資源科 Human Resources Division

2.3財務科 Finance Division3、后勤服務部：Logistics Department

3.1宿舍管理員 Dormitory Administrator

3.2廚房管理科 Kitchen Management Division4、運維保障部 Maintenance Services Department

4.1設備維護科 Equipment Maintenance Division

4.2植栽科 Plantation Division

4.3設備維修科Equipment Servicing Division5、安保部 Security Department

5.1區(qū)域主管 Area Director6、保潔部 Sanitation Department

6.1區(qū)域主管 Area Director7、市場部 Marketing Department

7.1市場推廣科 Market Promotion Division

7.2招商管理科 Investment Attraction Division8、游客服務部 Tourist Services Department

8.1票務管理科 Ticket Management Division

8.2游客服務科 Tourist Services Division

8.3客戶服務科 Customer Services Division9、運營服務部 Operation Services Department

9.1設備操作科 Equipment Operation Division

9.2嘉年華管理科 Carnival Management Division

9.3游覽車車隊管理科 Tour Bus Management Division10、商品經(jīng)營部Commodity Sales Department

10.1商品主管Commodity Director11、餐飲經(jīng)營部 Catering Services Department

11.1餐飲1-6部Catering Division 1-6

11.2零售餐飲管理室 Retail Catering Office12、演藝部Performing Arts Department

12.1團部 Troupe Management Office

12.2表演1部 Acting Division 1

12.3表演2部 Acting Division 2

12.4燈光音響科 Lighting and Sound Division 12.5 服化科 Costumes and Make-Up Division