第一篇：商務(wù)報(bào)盤及訂貨等報(bào)告文體寫作要點(diǎn)

一、報(bào)盤文體介紹

1、報(bào)盤（offer）也叫報(bào)價(jià)，是賣方主動(dòng)向買方提供商品信息，或者是對詢盤的答復(fù)，是賣方根據(jù)賣方的來信，向買方報(bào)盤，其內(nèi)容可包括商品名稱、規(guī)格、數(shù)量、包裝條件、價(jià)格、付款方式和交貨期限等。報(bào)盤有兩種：

2、虛盤（non-firm offers）即無約束力的報(bào)盤。一般情況下，多數(shù)報(bào)盤均為虛盤，虛盤不規(guī)定報(bào)盤的有效日期，并且附有保留條件，如：The offer is subject to our final confirmation/prior sale.該報(bào)盤已我方最后確認(rèn)為準(zhǔn)/是否事先售出為準(zhǔn)。

3、實(shí)盤（firm offers）則規(guī)定有效日期，而且賣盤一旦被接受，報(bào)盤人就不能撤回。

二、訂貨文體介紹

訂貨（order）是買方為要求供應(yīng)具體數(shù)量的貨物而提出的一種要求。此時(shí)，交易雙方之間的陌生感已消除，可以說已經(jīng)度過了接觸障礙和難關(guān)。寫定貨信時(shí)應(yīng)注意以下幾點(diǎn)：

（1）開頭就直接說明訂購的意圖。

（2）訂貨信一般應(yīng)包括：商品的名稱、品質(zhì)、數(shù)量、包裝、價(jià)格條件、支付條件以及需要對方提供的單據(jù)等。

（3）內(nèi)容必須準(zhǔn)確、清楚。不論是商品的價(jià)格還是商品的規(guī)格都應(yīng)做到準(zhǔn)確無誤，否則會帶來不必要的損失與麻煩。

賣方收到訂貨電子郵件后必須進(jìn)行確認(rèn)。如果賣方無法提供買方所需要的貨物，則最好介紹一些合適的替代品；如果買方所需貨物的價(jià)格和規(guī)格發(fā)生了變化，賣方則提出還價(jià)并勸買方接受，但要注意：寫拒絕接受訂貨的信時(shí)，必須非常謹(jǐn)慎，應(yīng)為日后有可能的交易留下余地。

第二篇：常見商務(wù)文體寫作范例

常見商務(wù)文體寫作范例

海報(bào) POSTER

海報(bào)是貼在人來人往的地方，告知廣大群眾大多是喜聞樂見的消息，如電影消息、球訊、商品報(bào)道等等，其性質(zhì)類似廣告，有的還配以繪畫以增加吸引力。有關(guān)球賽的海報(bào) POSTER Football Match All Are Warmly Welcome

Under the auspices of the Student Union of our university, a friendly football match will be held between our team and the team of Chemical Engineering College on our football field on Saturday, May.27th, 2000 at 5:00 p.m.The Student Union

Thursday, May.25.足球賽

由本校學(xué)生會主辦的足球友誼賽將于2000年5月27日（星期六）下午5時(shí)在足球場舉行，參賽隊(duì)為我校隊(duì)與化工學(xué)院校隊(duì)。歡迎屆時(shí)觀戰(zhàn)。

校學(xué)生會

5月25日（星期四）

商品大拍賣海報(bào) GOOD NEWS Summer Clearance Sales

All the goods on show are sold at twenty percent discount.Please examine and choose them carefully before you pay.There will be no replacement or refunding.You have been warned in advance.You are welcome to make your choice.Personal Shopping Service 好消息

夏季清倉物資處理

本店陳列商品一律八折出售。請顧客們仔細(xì)看貨，認(rèn)真挑選。商品付款出門后不退不換，特此預(yù)先聲明。如蒙惠顧，無比歡迎。

貝金森購物服務(wù)中心

感謝信

Letter of Thanks

感謝信(Letter of Thanks)是外國政府機(jī)構(gòu)或個(gè)人的關(guān)心、支持、幫助或熱情款待表示感謝的對外函件。其具體格式和要求與邀請函相同。

例文

Date and Place Mr.____ Minister of _____(Address)Beijing,China Dear Minister，I am writing this letter to thank you for your warm hospitality accorded to me and my delegation during our recent visit to your beautiful country.I would also like to thank you for your interesting discussion with me which I have found very informative and useful.During the entire visit, my delegation and I were overwhelmed by the enthusiasm expressed by your business representatives on cooperation with China.I sincerely hope we could have more exchanges like this one when we would be able to continue our interesting discussion on possible ways to expand our bilateral ecomomic and trade relations and bring our business people together.I am lookingforward to your early visit to China when I will be able to pay back some of the hospitality I received during my memorable stay in yur beautiful country.With kind personal regards，F(xiàn)aithfully yours，(Signed)Mr.___ Minister of Economic Cooperation PLACE

證明書的寫法示例

證明書種類很多，有工作經(jīng)歷證明、工作經(jīng)驗(yàn)證明、病情證明、留學(xué)生經(jīng)濟(jì)擔(dān)保書、學(xué)業(yè)成績證明書等等，是用來證明一個(gè)人的身份、學(xué)歷、婚姻狀況、身體情況等或某一件事情的真實(shí)情況。證明信的寫法通常也采用一般信件格式，但多省掉收信人的姓名、地址和結(jié)束用語。稱呼多用“To Whom It May Concern”意即“有關(guān)負(fù)責(zé)人”，但此項(xiàng)也可省略。寫證明書要求言簡意賅。

醫(yī)生證明書：

Doctor's Certificate

June.18, 2000

This is to certify that the patient, Mr.Tomas, male, aged 41, was admitted into our hospital on June.9, 2000, for suffering from acute appendicitis.After immediate operation and ten days of treatment, he has got complete recovery and will be discharged on June.19, 2000.It is suggested that he rest for one week at home before resuming his work.Jack Hopkins

Surgeon-in-charge

醫(yī)生證明書

2000年6月18日

茲證明病人托馬斯先生，男，41歲，因患急性闌尾炎，于2000年6月9日住院。經(jīng)立即施行手術(shù)和十天治療后，現(xiàn)已痊愈，將于2000年6月19日出院。建議在家休息一個(gè)星期后再上班工作。

主治醫(yī)生：杰克·霍普金斯

公證書：

Certificate

(90)Lu Zi, No.1130

This is to certificate that Mr.Zhao Qiangwen holds a diploma issued to him in July, 1980 by Shandong University(Diploma No.064)and that we have carefully checked the seal of the University and the signature by President Zhou Yong sen.Jinan Notary Public Office

Shangdong Province

the People's Republic of China

Notary: Wang Fang

May 2, 2000

公證書（90魯公證字第1130號）

茲證明趙強(qiáng)文先生持有山東大學(xué)于1980年發(fā)給他的064號畢業(yè)文憑上的學(xué)校印簽和校長周永森簽字屬實(shí)。

中華人民共和國

山東省濟(jì)南市公證處

公證員：王芳

2000年5月2日

祝賀信

Congratulation letter 1 Dear Mr./ Ms, On the occasion of the 35th anniversary of your National Day, please accept our heartiest congratulations.May the trade connections between our countries continue to develop with each passing day!Yours faithfully 尊敬的先生/小姐，值此國慶三十五周年之際，請接受我們最真誠的祝賀。愿我們兩國之間的貿(mào)易聯(lián)系持續(xù)發(fā)展。你誠摯的

Congratulation letter 2 Dear Mr.Minister Allow me to convey my congratulations on your promotion to Minister of Trade.I am delighted that many years service you have given to your country should have been recognized and appreciated.We wish you success in your new post and look forward to closer cooperation with you in the development of trade between our two countries.Sincerely 尊敬的部長先生，請?jiān)试S我向您升任貿(mào)易部長表示祝賀。多年來你對國家的貢獻(xiàn)被認(rèn)可，欣賞，我非常高興。我們祝愿您在新的職位取得成功，期待我們兩國在貿(mào)易發(fā)展上進(jìn)一步合作。誠摯的 回信

Dear Mr./ Ms, Thank you for your letter conveying congratulations on my appointment.I wish also to thank you for the assistance you have given me in my work and look forward to better cooperation in the future.Sincerely 尊敬的先生/小姐，感謝你來信對我的任命表達(dá)的祝賀。我也感謝您對我的工作給予的支持，并期望未來能有更好的合作。誠摯的

證明

證明書種類很多，有工作經(jīng)歷證明、工作經(jīng)驗(yàn)證明、病情證明、留學(xué)生經(jīng)濟(jì)擔(dān)保書、學(xué)業(yè)成績證明書等等，是用來證明一個(gè)人的身份、學(xué)歷、婚姻狀況、身體情況等或某一件事情的真實(shí)情況。證明信的寫法通常也采用一般信件格式，但多省掉收信人的姓名、地址和結(jié)束用語。稱呼多用“To Whom It May Concern”意即“有關(guān)負(fù)責(zé)人”，但此項(xiàng)也可省略。寫證明書要求言簡意賅。

醫(yī)生證明書

Doctor's Certificate June.18, 2000 This is to certify that the patient, Mr.Tomas, male, aged 41, was admitted into our hospital on June.9, 2000, for suffering from acute appendicitis.After immediate operation and ten days of treatment, he has got complete recovery and will be discharged on June.19, 2000.It is suggested that he rest for one week at home before resuming his work.Jack Hopkins Surgeon-in-charge 醫(yī)生證明書 2000年6月18日

茲證明病人托馬斯先生，男，41歲，因患急性闌尾炎，于2000年6月9日住院。經(jīng)立即施行手術(shù)和十天治療后，現(xiàn)已痊愈，將于2000年6月19日出院。建議在家休息一個(gè)星期后再上班工作。

主治醫(yī)生：杰克·霍普金斯

公證書 Certificate(90)Lu Zi, No.1130 This is to certificate that Mr.Zhao Qiangwen holds a diploma issued to him in July, 1980 by Shandong University(Diploma No.064)and that we have carefully checked the seal of the University and the signature by President Zhou Yong sen.Jinan Notary Public Office Shangdong Province the People's Republic of China Notary: Wang Fang May 2, 2000 公證書（90魯公證字第1130號）

茲證明趙強(qiáng)文先生持有山東大學(xué)于1980年發(fā)給他的064號畢業(yè)文憑上的學(xué)校印簽和校長周永森簽字屬實(shí)。中華人民共和國 山東省濟(jì)南市公證處 公證員：王芳 2000年5月2日

收據(jù)

收據(jù)種類很多，有收條、借據(jù)、訂閱單、訂貨單等，是在跟對方發(fā)生錢和物的關(guān)系時(shí)寫給對方作為憑據(jù)的條子，起書面證據(jù)作用。在寫借據(jù)、收條時(shí)，寫字據(jù)的日期寫于右上角，然后寫明是“借”還是“收到”，“借”、“還”錢或物的名稱和數(shù)量。立據(jù)人寫于右下角。

借款。

To Mr.Charles Green, May.18, 2000 I.O.U.three thousand U.S.dollars(U.S.$3000)only, within one year from this date with annual interest at four percent(4％).David Smith 茲借查爾斯·格林先生叁仟美元（U.S.$3000），年息四厘，自即日算起，一年內(nèi)歸還。借款人

戴維·史密斯 2000年5月18日

I.O.U.＝ I owe you 也可寫成IOU, 即“我欠你”的意思，譯成漢語為“今欠”、“今借到”。收到物品 June.8, 2000 Received from Mr.Handel the following things: One typewriter One tape-recorder

Bruce 2000年6月8日

茲收到漢德爾先生下述物件： 打字機(jī)壹臺 錄音機(jī)壹臺

布魯斯

例三：訂閱單。寫訂閱單時(shí)共分四個(gè)部分：

1、訂閱刊物的名稱、起止時(shí)間；

2、訂閱人的姓名；

3、訂閱人的詳細(xì)地址；

4、附言。SUBSCRIPTION FORM(Write in Block Letters Please)Please enter my subscription to “The Times” for one year beginning with the January issue of 2000.Name: Niles Palmer Address: 421 Swan Boulevard, Detroit, Michigan, the United States of America Enclosed please find a postal money order in the amount of 7.60 dollars.訂閱單

（請用印刷體書寫）

訂閱《泰晤士報(bào)》一年，自2000年1月刊開始。姓名：奈爾斯·帕爾默 地址：美利堅(jiān)合眾國密執(zhí)安州底特律天鵝大街第421號 隨函寄上訂閱費(fèi)7.60美元，請查收。

啟事

啟事是一種公告性的應(yīng)用文。機(jī)關(guān)、團(tuán)體或個(gè)人如有什么事情向他人公開說明某事或請求幫助，或?qū)θ罕娪惺裁匆?，可把要說的意思簡要地寫成啟事。啟事有多種，象尋人啟事、尋物啟事、征婚啟事、開業(yè)啟事等等。尋物啟事

A Jacket Lost

In the playground, May12, a Jacket, green in colour and with a zipper in the collar lost, finder please return it to the owner, Krutch.Room 203, Dormitory 9.尋茄克衫

5月12日本人不慎在操場丟失一件綠色，領(lǐng)口有拉鏈的茄克衫。拾到者請把茄克衫還給失主克魯奇。地點(diǎn)九號宿舍樓203房間。訂婚啟事

NOTICE OF ENGAGEMENT

Mr.and Mrs.Holand Walshman have the honour to announce the engagement of their daughter, Miss Lucy, to Mr.Samual Russell on Saturday, August 11, 2000.訂婚啟事

荷蘭德·沃爾什曼先生及夫人榮幸地宣布，他們的小女露西與塞穆爾·羅素先生于2000年八月十一日（星期六）訂婚，茲特敬告親友。

活動(dòng)安排

Activity Arrangement

Activity Arrangement Dear Mr./ Ms，We are very pleased to welcome President William Taylor and Manager James Rogers to Beijing and Shanghai in thesecond half of April for about a week.As requested, we propose the following itinerary for your consideration.Monday, April 18 4.00 p.m.Arrive in Beijing by Flt.xx, to be met at the airport by Mr.President of Asia Trading Co.4.15 Leave for Great Wall Hotel 7.30 Dinner given by President x Tuesday, April 19 9:30 a.m.Discussion at Asia Trading Co.Building 2:00 p.m.Group discussion 8:00 p.m.Cocktail reception given by the British Commercial Counselor in Beijing Wednesday, April 20 9:00 a.m.Discussion 12:00 noon Sign the Letter of Intent 1:30 p.m.Peking Duck Dinner 3:30 p.m.visit the Summer palace 6:00 Departure for Shanghai Would you please confirm by fax so that we can make arrangements accordingly.Yours faithfully 活動(dòng)安排

尊敬的先生/小姐，我們非常高興威廉·泰勒總裁和珍姆斯·羅杰斯經(jīng)理能四月下半月到北京，上海訪問一周，根據(jù)要求我們出下列活動(dòng)安排供參考： 星期一，四月十八日 下午4：00 乘航班XX到達(dá)北京，由亞洲貿(mào)易公司的總裁X先生到機(jī)場迎接 4：15 乘車去長城賓館 7：30 總裁X先生舉行晚晏

上午 9:30 a.m.在亞洲貿(mào)易公司討論 2:00 p.m.小組討論

8:00 p.m.英國住北京商務(wù)領(lǐng)事舉行雞尾酒招待會 上午9：00 討論 中午12：00 簽訂意向書 下午1：30 吃北京烤鴨 3：30 參觀故宮 6：00 乘機(jī)去上海

請傳真確認(rèn)，以便我們做相應(yīng)的安排。您誠摯的

通知

通知

通知是上級對下級、組織對成員或平行單位之間部署工作、傳達(dá)事情或召開會議等所使用的應(yīng)用文。通知的寫法有兩種，一種是以布告形式貼出，把事情通知有關(guān)人員，如學(xué)生、觀眾等，通常不用稱呼；另一種是以書信的形式，發(fā)給有關(guān)人員，次種通知寫作形式同普通書信，只要寫明通知的具體內(nèi)容即可。通知要求言簡意賅、措辭得當(dāng)、時(shí)間及時(shí)。

例一：布告形式的通知：通常此類通知上方正中寫Notice或NOTICE（通知），發(fā)出通知的的單位的具體名稱可放在正文前，也可放在正文后，右下角處，發(fā)出通知的日期寫在左下角處。例如：

NOTICE

All professors and associate professors are requested to meet in the college conference room on Saturday, August 18, at 2:00 p.m.to discuss questions of international academic exchanges.May.14, 2000 通知

本星期六（8月18日）下午二時(shí)，全體教授和副教授在學(xué)院會議室開會，討論國際學(xué)術(shù)交流問題，請準(zhǔn)時(shí)出席。書信形式的通知

Dear Examinee:

As you know, due to unfortunate circumstances, ETS was forced to cancel the scores of the Octorber 1992 TOEFL administration in the People's Republic of China.At that time, you were notified that you would be able to take another TOEFL without charge up through the October 1993 administration.You should be aware that the TOEFL program has a long standing policy of not refunding test fees when administrations are cancelled.We apologize for any inconvenience that this may cause to you.Russell Webster Executive Director TOEFL Program

Educational Testing Service 諸考生：

如你所知，很遺憾，教育考試服務(wù)處被迫取消1992年10月在中華人民共和國進(jìn)行的托福考試成績，當(dāng)時(shí)，我方通知你直至1993年10月止，可免費(fèi)參加在此期間的任何一次考試。你本應(yīng)知道托?？荚図?xiàng)目有一條長期有效的政策：當(dāng)考試被取消時(shí)，之后的一次考試不再收取費(fèi)用。

因此帶給您的不便，深表歉意。

教育考試服務(wù)處，托?？荚図?xiàng)目執(zhí)行主任：

拉塞爾·韋伯斯特（簽字）

公司改組通知

Reorganization of a Partnership

1.We inform you that our business, which has been carried on most successfully for the last twenty years, will be turned into a limited company on the 30th May;and from that date it will be continued under the firm-name of the P.P.N.Co.,Ltd.2.We refer you to the enclosed circular announcing the reorganization of the above firm, and would assure you that any commission with which you may favour us will receive the same care and attention as in the past.3.We are now a private Limited Company, and we shall be glad if you will in future make out remittances to us to H.E.& Co., Ltd.4.After January 1st, our partnership will be dissolved and the business will be carried on at the same address, by H.O.and J.S.under the firm-name of O.& S.5.I advise you that the business hitherto carried on in the name of J.M.& Co.will be continued under the style of James Morton & Company, Limited.6.The business was most successfully converted into a Limited Company in October last, almost the whole of the shares offered being taken by customers, only a few remaining allotted.7.We inform you of an alteration that is to take place in the name and copartnership of this firm on July 1st.8.I acquaint you that in consequence of my having taken into partnership with my nephew, C.H., the business of my establishment will henceforward be conducted under the firm of T.H.& Nephew.9.We inform you that our business will be turned into a limited company on February 1, and from that date will be continued under the name of Sankyo Co., Ltd.10.Mr.Bills will continue to do business under the same style of Messrs.bills & Co., at the same address.11.I have now to inform you that I shall in future carry on the business under the style of Wilson & Co., and I venture to hope that I may continue to enjoy the confidence which has been hitherto extended to Brwon & Co.12.From the annexed circular you will observe that my partnership with Mr.R.T.was turned into a limited company on the 31st July last, and the business will be carried on under the style of T.& M.Co., Lid.hereafter.1、我公司在過去二十年里成就可觀?，F(xiàn)自5月30日起改組為股份有限公司，從該日起名稱改為P.P.N.股份有限公司繼續(xù)營業(yè)。特此奉告。

2、我公司組織有變，特附上通函一份。今后本公司保證象過去一樣熱誠為您服務(wù)．

3、目前我們?yōu)樗饺擞邢薰?，今后如有匯款，請寄到H.E.股份有限公司，則甚為感激。

4、元月1日后，我公司解散。在原址成立O·S·商社繼續(xù)營業(yè)，由H·O·和J·S·二人主持業(yè)務(wù)。

5、我公司過去一直以J·M·公司名義營業(yè)，現(xiàn)更名為詹姆士毛頓股份有限公司繼續(xù)營業(yè)，特此告知。

6、去年10月，我們成功地改為股份有限公司，大多數(shù)股份均由顧客認(rèn)購，我公司僅保留其少部。

7、茲訂于7月1日，我公司將改變名稱與組織，特此通知。

8、我已邀內(nèi)侄C．H．加入我公司為合伙關(guān)系，公司業(yè)務(wù)今后將以T．H與內(nèi)侄公司名義進(jìn)行營業(yè)。特此奉告。

9、自2月1日起我們將改為股份有限公司，自該日起將以三共股份有限公司名義繼續(xù)營業(yè)。特此通知。

10、比爾斯先生將沿用比爾斯公司之名在原址營業(yè)。

11、我將以威爾遜公司名義營業(yè)，并將一如既往地保持原布朗公司的信譽(yù)。特此奉告并盼惠顧。

12、我與R·T·先生的合伙生意，于7月31日改為股份有限公司，并以T·M·股份有限公司名義繼續(xù)營業(yè)，詳情見所附通函。道歉與解釋

Appology & Explanation

Appology Dear Mr./ Ms，We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10.Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.Yours faithfully 道歉

尊敬的先生/小姐，對三月十日來信所要目錄和價(jià)格單，很抱歉不能馬上寄去。印刷商兩周后供貨，一旦收到，我們將給您寄去一份。

您誠摯的 Explanation Dear Mr./ Ms，I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.On referring to our earlier correspondence,I find that I had mistaken the date for completion.The fault is entirely mine and I deeply regret that it should have occurred.I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay.I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime.These arrangements should see the installation completed by next weekend.Yours faithfully 解釋

尊敬的先生/小姐，昨天收到你的來信，抱怨你新家的中央加熱系統(tǒng)未按規(guī)定時(shí)間裝好，對此我非常關(guān)心。參考較早的通信，我發(fā)現(xiàn)我搞錯(cuò)了完成日期。錯(cuò)誤完全是我的，對此我非常抱歉。

認(rèn)識到我們的疏忽給你造成的不便，我們將竭盡全力避免再耽擱。我已指示這項(xiàng)工作優(yōu)先做并讓工程人員加班。這樣安排會于下周完成安裝。

你誠摯的租賃申請書

Leasing requires an agreement.The first step towards setting up an agreement will be made by: 租賃需要一個(gè)合同。達(dá)成一個(gè)合同的第一步就是由以下四方?jīng)Q定：

a)the supplier: he wishes to sell his product and sees in leasing the means of achieving this with more certainly and speed.供貨商：供貨商希望能賣出貨物，把國際租賃看成是穩(wěn)妥、快速達(dá)成目的的一種方法。b)the lessee: he wants to buy certain equipment and sees in leasing the means to do this with few financial pressures.租賃人：他想買某種設(shè)備，把租賃視為在很小的金融壓力達(dá)到目的的手段。

c)the bank of lessee: where it considers leasing to be the most advantageous possibility, it will advise the customer accordingly, and put him into contact with a leasing company.租賃方的銀行：當(dāng)租賃方的銀行認(rèn)為租賃是最佳方法時(shí)，會通知顧客，幫助他與租賃公司達(dá)成協(xié)議。

d)the leasing company: it knows the requirements of its customers and keeps in close contact with them.租賃公司：租賃公司了解客戶的需要并與其保持密切的聯(lián)系。

A leasing company will need to examine the solvency of any future lessee, the reliability of the supplier and the risk on the leased product.The lessee will be asked to fill in a leasing application.The leasing company will also need to know whether the leased product will help the lessee to increase his cash flow,etc.租賃公司需要察看未來租賃人的清償能力、供貨商的信譽(yù)和被租賃貨物的風(fēng)險(xiǎn)。租賃人要求填寫一張租賃申請。此外，租賃公司還要了解是否被租賃的貨物會增加租賃人的現(xiàn)金流量。In the process of investigating the lessee, the leasing company will have to find out whether its customer will be able to make the contractual rental payments.Besides analyzing his actual financial situation, it will also make some estimates about his future position.The lessee will, therefore, be asked to submit his balance sheet and his profit and his profit and loss accounts for the past three years, in addition to his budget plans for the years to come.在調(diào)查租賃人的過程中，租賃公司要調(diào)查出是否客戶能按合同規(guī)定付清租金。不僅要分析客戶目前的財(cái)務(wù)狀況，租賃公司還要預(yù)計(jì)期未來的情況。因此租賃人除了要提供今后若年的預(yù)算計(jì)劃，還要提供過去三年的資產(chǎn)負(fù)債表和損益賬目清單。

If the customer agrees to the leasing conditions offered to him, lessor and lessee will sign the leasing agreement which is done by way of sending back a signed copy of the offer.如果客戶同意租賃公司提出的租賃條件，出租人和租賃人通過寄回已簽字承諾復(fù)印件的方式簽訂租賃合同。

公司解散與停業(yè)

Dissolution of a Partnership & Winding-up of Business

1.We inform you that the partnership existing between us in the business of wool has this day been dissolved by mutual consent.2.Notice is hereby given that the copartnership which has existed between Mr.Black and Mr.Brown under the style of Black, Brown & Co., has been dissolved by agreement.3.We announce that on and after the 1st March the partnership existing between Mr.Black & Mr.Brown, trading as Balck, Brown & Co., will be dissolved.4.We advise you that we have by mutual agreement decided to dissolve partnership.5.It was decided not to continue their business on and after September 1.6.We inform you that the partnership lately existing between us and Mr.Aoki, under the style of Messrs.Aoki & Co., has been dissolved by mutual consent.7.We inform you that the partnership existing between us in the business of H.& Co., has this day been dissolved by mutual consent.8.We announce you that on and after the 1st January, 19--, the partnership existing between Mr.A.and Mr.B., trading as A.B.& Co., will be dissolved.9.The partnership hitherto existing between us under the style of B.& Co., having been dissolved by mutual consent, the business will in future be carried on by Mr.J.S.10.We advise you that we have by mutual agreement, decided not to continue our partnership.11.On the 1st January, 20--, the partnership for the past ten years existing between E.B.H.and H.O., will be dissolved by mutual consent.12.The partnership hitherto existing between D.R.M.and E.S., under the style of R.S.& Co., has been this day dissolved by mutual consent.13.In consequence of the dissolution of partnership, the undersigned gives notice that he has taken over the interests and responsibility of the late firm of R.S.& Co.14.We have the honour to inform you of the dissolution of our partnership, and that, having let our former premises, we have taken for the receipt and payment of outstanding accounts, an office at N.10, T.St.15.On the 1st of January next, the partnership existing between us under the firm of Tokyo Shokai for the past 15 years trading with U.S.firms will be dissolved.16.We, the undersigned, inform you that the partnership lately existing between us and Mr.R.P., under the style of Messrs.R.P.& Co., has been dissolved by mutual consent, as from the above date.17.The preceding circulars of Messrs.G.& B.and Messrs.B.& C.inform you of the dissolution of their establishment.18.We inform you that our partnership is this day dissolved, and that in future, our firm and our branch in Yokohama, will be used in liquidation only.19.We inform you that, our firm having been dissolved by mutual consent, both this establishment and that in Kobe will forthwith liquidate their pending business, for which purpose alone, our firm will be used hereafter.20.The term of our copartnership with Messrs.Shiba & co., of Kobe, having expired on the 30th April, it was decided that the same should not be renewed.21.The business will in future be conducted under the firm of Messrs.Hara & Co., and we trust that this arrangement will not only meet your approbation, but also ensure your entire confidence.22.On the 1st of June next, the copartnership for the past ten years existed between H.Onoda and K.Kodama, will be dissolved.23.The partnership will be discontinued owing to the retirement of Mr.Yokoi.24.On account of the death of our partner, Mr.Gotoh, our business carried on under the name of Gotoh & Co., will be discontinued from the 1st March.25.Notice is hereby given that the partnership which has subsisted between H.S.and J.L., under the firm and style of S.& L., will be discontinued owing to the retirement of Mr.H.S.26.Notice is hereby given that the copartnership which has for some time existed between J.G.and T.C.under the style and title of G.C.& Co., has been discontinued by agreement.27.We inform you that, on account of the death of our late partner, E.K., Esq., our business carried on under the name of K.J.& Co., will be discontinued from the 1st of January, 20--.28.The term of our copartnership with Messrs.M.& Co., of O.having expired on the 31st December last, it was decided by consent of all the parties concerned, that the same should not be renewed.29.The partnership of Mori & Co., of which I was a member, having expired, by lapse of time, will not be renewed.30.We inform you that our partnership which carried on business for many years under the firm-name of T.& L.was decided not to be continued after 1st January, 20--.1、經(jīng)雙方協(xié)議，經(jīng)營羊毛的本公司于本日宣布解散，特此奉告。

2、伯來克先生與勃朗先生合伙經(jīng)營的黑褐公司經(jīng)雙方同意宣告解散，特此通知。

3、伯來克與勃朗二位先生以黑褐公司名義營業(yè)的公司自3月1日起宣布解散，特此通知。

4、茲經(jīng)雙方同意，決定解除合伙關(guān)系，特此通告。

5、他們決定自9月1日起停止?fàn)I業(yè)。

6、前此青木先生與我們以青木公司名義經(jīng)營的合伙商業(yè)，經(jīng)雙方協(xié)商，同意解散，特此通告。

7、我們共同經(jīng)營的H公司，經(jīng)協(xié)議自本日起解散。

8、A、B兩位共同經(jīng)營的AB貿(mào)易公司于19--年1月1日起宣布解散。

9、曾以B公司名義經(jīng)營的商號，經(jīng)雙方同意宣告解散，今后將由JS先生繼續(xù)經(jīng)營。

10、經(jīng)雙方協(xié)商我們決定停止合伙經(jīng)營，謹(jǐn)此通知。

11、經(jīng)營長達(dá)10年的，由EBH與HO兩位經(jīng)營的公司經(jīng)雙方同意于20--年1月1日解散。

12、由DRM與ES共同組建的RS公司，經(jīng)雙方同意，于即日起宣告解散。

13、由于本公司已宣告解散，下列署名人將接收前RS公司的債權(quán)業(yè)務(wù)，特此通告。

14、本公司已宣告解散，原址房屋已經(jīng)出租，為清理舊收支帳款，現(xiàn)于T街10號設(shè)立辦事處，特請知照。

15、過去15年來以東京商會名義與美國各公司交易的本公司決定在1月1日解散。

16、下列簽名者通知各位：經(jīng)協(xié)商，我們與RP先生合伙經(jīng)營的RP公司于上述日期宣告解散。

17、先前的通函系告知貴方，GB公司與BC公司已經(jīng)解散。

18、本公司今天宣告解散。今后本公司及橫濱分公司僅供清算帳目之用，謹(jǐn)此告知。

19、經(jīng)協(xié)商本公司決定解散，并與神戶分公司一道，立即清算未了業(yè)務(wù)，今后本公司僅辦理此項(xiàng)事務(wù)。

20、本公司與神戶芝公司的伙伴關(guān)系于4月30日期滿。我們決定不再延續(xù)。

21、今后將以哈拉公司名義營業(yè)，相信這樣能取得您的贊許和全部信賴。

22、由小野田八郎與兒玉吉先生所組織的長達(dá)10年之久的公司，將在6月1日解散。

23、由于橫井先生退休，該商號將不再繼續(xù)營業(yè)。

24、由于我們的合伙人后藤先生去世，以后藤公司名義經(jīng)營的業(yè)務(wù)將于3月1日停止。

25、HS與JL兩位共同組建的SL公司，由于HS退出，不再繼續(xù)營業(yè)，特此周知。

26、茲通知JG與TC兩位前此合伙經(jīng)營的GC公司，現(xiàn)經(jīng)雙方同意，不再繼續(xù)營業(yè)。

27、由于合伙人EK先生逝世，以KJ公司名義經(jīng)營的業(yè)務(wù)，自20--年1月1日起不再繼續(xù)營業(yè)。特此奉告。

28、我方與O市之M公司所簽定的合伙關(guān)系，迄12月31日屆滿，茲經(jīng)全部合伙人協(xié)商同意該合伙協(xié)定不再延續(xù)。

29、我為毛利公司合伙人之一，現(xiàn)已到期，今后不再延續(xù)。

30、多年來我們以TL公司名義合伙經(jīng)營，茲決定自20--年1月1日起不再繼續(xù)營業(yè)，特此告知。

公司合并通知 Merger of Firms 1.We the undersigned, herewith inform all our esteemed correspondents that the two firms which have carried on business hitherto under the title of F.B.and T.& Co., will be united from this date, and continued under the title of B.& T.2.We inform you that we have agreed to amalgamate the two houses doing business in this town under the style respectively of F.B.and C.B.3.We hereby inform our esteemed clients that the above two well known firms have this day been amalgamated, and will in future trade under the title of L.& H.4.We have pleasure in announcing that, on and after the 31st July, our two firms of Messrs.B.& C.and Messrs.N.& B.hitherto carrying on business at 10 R.St., and 100 W.St., respectively, will amalgamate under the style of Messrs.C.& B., and the combined firms will transfer their offices to more commodious premises at the above address, to which all communications after the 31st July should be sent.5.We have the honour to inform you that we have agreed to unite the two mercantile establishments which have hitherto existed in this city, under the firms of C.& Co., and R.& Co.6.We inform you that, on and after this date, our amalgamated business will be carried on in the name of B & Co., Ltd.7.After the 1st of January, the business will be carried on at the old premises, Nos.6 & 8, River Street, by Ho.O.and J.S., under the firm-name of O.& S.We trust you will favour the new firm with your business.8.It is proposed that one ordinary share of the S.S.Co., Ltd., shall exchange for one share of the C.C.Co., Ltd., and a resolution to this effect will be submitted to the Extraordinary General Meeting on Wednesday next, the 30th April, as advised in the enclosed notice.9.In accordance with the powers conferred upon them at the General Meeting hold on the 22nd May 19--, the directors have been in negotiation with the S.D.Co., Ltd.for the amalgamation of that company with this.10.The two businesses have been working upon similar lines for years past, and there will be no alteration in this respect.11.A resolution to this effect will be submitted to the Extraordinary General Meeting on Wednesday, the 30th April, as advised in the enclosed notice.12.It affords them great pleasure to report that they have been successful in arranging terms of merger that are fully protective or your interest.13.It is proposed that one ordinary share of the S.D.Co., Ltd., shall exchange for one share of the C.S.Co., Ltd.14.We shall in future carry on the business under the style of Wilson & Co.15.The change of the firm-name will involve no change in the personnel or in the operation of the business.1、下列署名人，謹(jǐn)此通知各位顧客，自即日起以前以F·B·與T命名的兩公司合并為B·T·公司，繼續(xù)營業(yè)。

2、本地先前以F·B·及·C·B·商號營業(yè)的兩店，經(jīng)協(xié)商同意合并，特此告知。

3、謹(jǐn)告知我公司顧客，以上兩個(gè)著名公司即日起合并為L．H．公司。

4、謹(jǐn)宣告，自 7月31日起，前在R街10號的B·C公司與在W街100號的 N.B公司合并為C.B.公司，并遷往上列商業(yè)區(qū)新址，今后通訊請徑寄上址為荷。

5、原在本市經(jīng)營商業(yè)的C公司與R公司經(jīng)協(xié)議決定合并，特此告知。

6、自即日起，通過合并本公司將以B股份有限公司名義繼續(xù)營業(yè)。特此奉告。

7、H．O．與J ．S兩先生將自1月1日起在R街6號及8號舊址開設(shè)O．S．公司并開始營業(yè)。懇請光顧。

8、茲定于4月30日（星期三）召開特別股東大會，表決一個(gè)提案 — S．S．股份有限公司普通股份一股與CC．股份有限公司股份一股互換事宜。詳情見所附通知．

9、依照19--年5月22日股東大會決議，我公司董事被授權(quán)與S．D．股份有限公司進(jìn)行有關(guān)合并的交涉。

10、過去數(shù)年中該兩店經(jīng)營同類業(yè)務(wù)，對此今后將不會有所改變。

11、按所附通知書指出，有關(guān)此事將于四月30日（星期三）的臨時(shí)股東大會上表決。

12、他們高興地報(bào)稱：已成功有利地達(dá)成合并條件，該項(xiàng)條件將確保您的利益。

13、根據(jù)提議：將以S．D．股份有限公司普通股一股交換C．S．股份有限公司一股。

14、今后我將以威爾遜公司名義進(jìn)行營業(yè)。

15、公司名稱雖然變更但不會帶來公司人事與營業(yè)上的變化。

投訴 Complaint

Dear Sir，On 5th October I bought one of your expensive “Apollo” fountain pens from Julian's, a big department store of this town.Unfortunately I have been unable to use the pen because it leaks and fails to write without making blots.I am very disappointed with my purchase.On the advice of Julian's manager I am returning the pen to you and enclose it with this letter for correction of the fault.Please arrange for the pen to be fixed or replace it with a new one and send it to me as soon as possible.敬啟者：

本人于十月五日在本市的朱利安大百貨公司購買了你們出產(chǎn)的名貴“阿波羅”型號鋼筆一支。但遺憾的是，我一直未能使用這支筆，因?yàn)樗┠粚懽志吐┏鲆坏蔚文蹪n。我對所購買的產(chǎn)品非常失望。

現(xiàn)按照朱利安百貨公司經(jīng)理的意見，我隨信把這支筆退還給你們，以便你們設(shè)法補(bǔ)救。

請你們安排修理此筆，或換一支新的給我，并望早日寄來為盼。

開業(yè)通知書

為了方便居住本地之顧客, 我方特在本地區(qū)開設(shè)分店, 以便供應(yīng)品質(zhì)可*、款式新穎、價(jià)格公道的服裝。懇請惠顧。

We have opened a new branch in this district, for the convenience of our customers who live here, and for residents who wish to obtain clothing of the newest style and most reliable quantity at reasonable prices.茲定于本月一日我們在本市以約翰.史密斯的名義開設(shè)綢緞棉布行, 特此奉告。

We inform you that on the 1st of this month, we established in this city a Dry-Goods business under the firm-name of John & Smith.我們將以錢伯斯公司為名, 開設(shè)總代銷店, 特此奉告。

We acquaint you that we have established ourselves as general agents under the title of Chambers & Co.我非常榮幸地通知您, 我已在本市開了一家日本貨批發(fā)代銷店。

I have the honour to inform you that I have just established myself in this town as a Commission Merchant for Japanese goods.我十分高興地通知您, 在當(dāng)?shù)貛准矣忻? 有影響力公司的支持下, 我開設(shè)了輪船與保險(xiǎn)的經(jīng)紀(jì)業(yè)以及總代理店。

I have pleasure in apprising you that, under the auspices of several highly respected and influential houses here, I have commenced business as a Shipping and Iusurance Broker and General Agent.我很高興地宣布, 從今日起我承接了老豐田公司的業(yè)務(wù), 并在原地址繼續(xù)營業(yè)。

I have the pleasure of announcing that the business of the old firm of Tokyo & Co., will, from this day, be carried on by myself at the same address.只要該項(xiàng)業(yè)務(wù)是在市內(nèi)或市郊, 不論是專業(yè)或其它性質(zhì)的, 在不支付旅費(fèi)情況下,本代理店均樂意效勞。

Any business which you may have in or near this city, whether of a professional nature or otherwise, and for the sake of which it may not be worth while to incur the expenses of a journey expressly, I shall be happy to transact as an agent.我保證, 對所賦與的所有事項(xiàng), 將予以迅速、有效地完成, 并盡量節(jié)省開支。

I assure you that it shall be my endeavour to act with promptitude and dfficiendcy, as well as with a due regard to economy, in all the matters entrusted to my care.我確信能勝任任何交易, 并能迅速, 經(jīng)濟(jì)和使您滿意地執(zhí)行所接受的任何訂貨。謹(jǐn)此懇請惠予賜顧。

Feeling confident of oy ability to conduct any transactions, and to execute any orders committed to my charge in a speedy, economical, and satisfactory manner, I solicit the favour of your commands.在本行業(yè)的國內(nèi)外公司擔(dān)任雇員和經(jīng)理的12年里, 我獲得了透徹的知識和貿(mào)易經(jīng)驗(yàn),因此, 能滿足您一切合理要求。

The thorough knowledge and trade experience which I have gained in this branch of business during a twelve years' engagement as an employee and manager of prominent firms in this branch both at home and abraoad, will enable me to cope with all reasonable requirements.如有所需, 希望得到您的詢價(jià)。

We hope to receive your inquiries when in the market.茲附上價(jià)目及交易條款, 并請注意下面的簽名。

We enclose our list of prices and terms, and would ask you to kindly note the signatures at foot.竭誠希望取得您的信賴與惠顧, 并請注意以下簽名。

Trusting to be favoured with your valued confidence in future, we wish to draw your attention to the signatures below.請注意我們下列簽名。

Have the kindness to take note of our signatures at foot.建立分公司通知

Opening a Branch Office

1.I inform you that I have recently opened a branch establishment for the sale of my woollens at 10.Jimbocho, Kanda.2.As the volume of our trade with China is constantly increasing, we have this day opened a new branch in Bejing.3.I inform you that I have this day opened a new branch establishment in Osaka, and have entrusted the management thereof to Mr.t.Kono.4.I have committed the management of the branch to Mr.F.Newman, a gentleman on whose zeal, ability, and integrity, I place the utmost reliance.5.We have placed the management of the new branch in the hands of our partner, Mr.S.Sato.6.Kindly note that, from this day, the goods from my manufacture at Dairi will be supplied direct only by my Kobe branch house.7.Please, therefore, consider such goods as bear the mark “T.H.”, as genuine, only when offered directly by my Seattle house.8.We trust that you will continue to favour us with your orders, which at all times, shall have our best attention.9.For the convenience of our customers, we have decided to open a new branch in New York, and have appointed our Mr.M.Hammer the manager.10.We shall feel obliged if, instead of sending your kind inquiries and orders directly to our Tokyo Branch, you will, in future, place them with him.11.I inform you that I have recently opened a branch establishment for the sale of my wollen goods generally, at 10 Tower Street, Chicago.12.Our business having become so extended, we have established a branch under the style of Tokyo-ya.13.We are pleased to inform you that we have this day established a new branch of our business in London at 10, S.J., and have appointed Mr.C.H.our manager.14.We have opened a new branch in this district, for the convenience of our customers who wish to obtain clothing of the newest style and most reliable quality at reasonable prices.15.The requirements of the new branch being supplied from our own warehouses, you will be served with regard to both quality and price as formerly.16.We have pleasure in announcing that, owing to a large increase in the volume of our trade with the north of Europe, we have decided for the convenience of our customers to open a new branch in Liverpool and have appointed our Mr.A.F.the manager.17.Desirous of establishing in the city a branch of my house.I acquaint you that I have committed the management thereof to Mr.J.N.18.We should be glad to have a call from you at our branch near your home, or at any of our downtown branches.19.If one of our downtown branches would be more convenient for you, the same credit facilities will be gladly extended to you at any of them.20.You will appreciate the convenience of a credit account in our new branch.1、我最近在神田神保町10番，開設(shè)一毛織品分店，謹(jǐn)此通知。

2、隨著公司與中國貿(mào)易不斷增長，我們于本日在北京新開設(shè)一分公司。

3、本行即日在大阪市開設(shè)一分公司，并委任河野太郎先生為經(jīng)理。

4、新分公司由F.紐曼先生任經(jīng)理，對其熱誠、能力及品德，我絕對信賴。

5、茲委本公司股東左藤三郎先生為新分公司的經(jīng)理。

6、自即日起，我大理廠制品全部直接由我神戶分公司供應(yīng)，請鑒察。

7、凡標(biāo)有T.H.商標(biāo)的貨物均屬真品，該貨僅由我西雅圖分廠直接供貨。

8、相信您將一如既往對我公司繼續(xù)關(guān)照，我隨時(shí)都原盡最佳服務(wù)。

9、為方便顧客，我們決定在紐約市設(shè)立分公司，并委任漢莫先生為經(jīng)理。

10、您日后的詢價(jià)與訂單不必直接交于東京分公司，請直接與該員聯(lián)絡(luò)即可。

11、為銷售我公司的羊毛制品，最近在芝加哥市塔街10號設(shè)立分公司，特此奉告。

12、由于本公司業(yè)務(wù)發(fā)展較塊，特以“東京屋”為名開設(shè)分店。

13、我公司即日在倫敦S.J.10號設(shè)立分公司，并任命C.H.先生為經(jīng)理，特此奉告。

14、為方便當(dāng)?shù)仡櫩?，特在本區(qū)設(shè)立分店，出售最新款式的衣服。質(zhì)量可*，價(jià)格合理。

15、分店的商品，均由本店倉庫提供，質(zhì)量與價(jià)格維持不變。

16、由于本公司與北歐地區(qū)貿(mào)易量大增，為方便顧客，決定在利物浦新設(shè)立一分公司，并任命A.F.先生為該公司經(jīng)理。特此奉告。

17、我公司擬在該市設(shè)立分公司，已委任J.N.先生為經(jīng)理。

18、如蒙光顧*近貴宅的鄙公司分店或鬧市區(qū)的任何分店，我們將甚感榮幸。

19、凡對您近便的分店，不論哪家都原提供記帳便利。20、我新設(shè)公司都將向您提供記帳的便利。

新合伙人入伙

A New Partner Admitted

1.I inform you that I have taken into partnership with Mr.Y.Yokota, who has for many years acted as my manager.2.The business will be carried on as before, the name of the firm remaining unchanged.3.In consequence of my having taken into partnership my brother James Harrison, the business of the establishment will hence-forward be conducted under the firm of Harrison & Brother.4.We feel confident that our experience and local knowledge will enable us to give you entire satisfaction, whenever you may require our services.5.I shall be glad if you will take note of the signatures of the new partners as under.6.We request your attention to the signatures of our new partners.7.Mr.T.Waterman, eldest son of our partner, will be admitted a member of the firm, the style of which will be altered to that of Messrs.Waterman, Son & Ford.8.I have taken into partnership with Mr.M.G.Wells, and with his cooperation will carry on this business under the style ofC, Yamashitacho, Yokohama.8.Taking this opportunity afforded by the issue of the first price-list, I inform you of my removal to the present address almost in the business centre of Osaka.9.I inform you that I have now removed my office to the above address, the old premises having proved inadequate to cope with the ever-increasing demand made upon me by my numerous clients.10.As my new factory is situated in close proximity to the Railway Goods Station, I can despatch goods more promptly and accurately, as well as in best possible style.11.I inform you that in consequence of the increase of my business.I have been obliged to occupy larger premises, and that I have moved my office to 1, Nichome, Marunouchi, Tokyo.12.On and after February 1, my address will be: 38-39, Marunouchi Building, Tokyo.at which address I shall be pleased to give your orders my best attention.13.For any delay which unavoidably occurred during the last few weeks, by reason of the removal and alterations, I express my sincere regret.14.I take the liberty of informing you that I have returned to P., and I send you my present address, as above.15.We inform you that we have decided to discontinue our B.Street Warehouse, and respectfully ask you to address all communications, on and after this date, to...16.We inform you that we shall on the 30th May remove to more convenient offices at...17.I inform you that I have this day removed to..., where all communications should in future be addressed.18.We inform you that we have removed from N.Street to more convenient and commodious premises, situated at the above address.19.Owing to the expiration of our lease and the acquisition of the site by the L.C.C.for street widening purposes, we have removed to the above address, immediately in the rear of our late promises.20.We inform you that we have removed the offices of this company from 10S.St.to more central premises at the above address, to which all communications should in future be addressed.1、茲定于2月1日遷到更方便的紐約市第五街7號新址辦公，特此通告。

2、我已經(jīng)遷到永樂街1丁目10番地，今后聯(lián)絡(luò)，請用新址，特此通知。

3、我司已遷到上述更方便的地址，特此告知。

4、我司最近已遷到上述地址，特此通知。

5、我司已遷到上述地址，特此通知。

6、遷址通告：敬請貴公司從客戶檔案中將本公司的地址由千代田大樓改為：東京都中央?yún)^(qū)日本橋本町三矢大樓三號。

7、行址變更：從19--年1月6日起，我MM公司在東京都丸之內(nèi)2丁目8番地的辦公室將予關(guān)閉，此后該公司的信件，請寄橫濱市山下町丙1號。

8、皆發(fā)行首次價(jià)目表之際，警告貴司我司已遷到大阪市的商業(yè)中心，地址如上。

9、承蒙顧客關(guān)照，訂單增多，我公司原辦公室狹小，遠(yuǎn)不適用，故遷到上述地址，特此通告。

10、我公司新工廠與鐵路貨站相鄰，今后發(fā)貨，一定比過去迅速。

11、我公司業(yè)務(wù)擴(kuò)大，原辦公室已不適用，故遷至東京都丸之內(nèi)2丁目1番地，請知照。

12、自2月1日起，我公司地址將遷至：東京都丸之內(nèi)大樓38-39號。如蒙訂購，必將獲得我司最佳服務(wù)。

13、由于我公司遷址以及變更登記，在前周內(nèi)，我司發(fā)貨延遲，實(shí)屬難免。對此深感抱歉，請予諒解。

14、我已回到P處，現(xiàn)住上述地址，特此通知。

15、我司已經(jīng)決定停止在B街的倉庫業(yè)務(wù)。自即日起來信請寄到......，特此函告。16、5月30日以后，我公司將遷到更方便的......辦公室，特此通知。

17、自即日起，已經(jīng)遷到......，今后來信，請寄該址。特此告知。

18、我司已從N街遷到上述地址，更方便更寬大的辦公室辦公，特此通知。

19、由于我司的租期屆滿，又因馬路要拓寬，LCC取得了該地所有權(quán)，我司只好立即遷到原址稍后的地點(diǎn)辦公。20、我司已從第10S大街遷至上述地址的中央大廳營業(yè)。今后的信件請寄該址。特此敬告。

調(diào)動(dòng)工作公文

T Willian Wang, Department of General Affairs From: Eirc Liu, Director of Personnel Subject: Work Transfer Date: July 15, 2001 I think, Mr.Wang, the Director of your Department has already talked to you about the change in your work.We have arranged to appoint you as section supervisor in the Security Department at a salary of US$** a month(20% increase)as from Tuesday, August 1, 2001.In your new post, you will be responsible to Mr.Francis Yang for the work of night shift employees in the department.Your eight years of loyal service in the General Affairs Department have been appreciated by the leadership of the company.Your transfer is completely due to the need of company.You have known that many thefts have recently taken place that have caused heavy losses to our company.We trust that with your appointment to this post, the security work will be greatly strengthened.Please write to confirm that you will accept this appointment.辭職信

Terminating Engagement

T Robert Smith, Sales Manager From: Bob Fu, Sales Development Date: May 6, 2001 Subject: Terminating Engagment Mr.Smith, I have worked in the Sales Development as a salesman for six years, and I have been satisfied with this position.However, a friend of mine introduced me to Goldlion Company, and I have decided to accept a post that will give me greater possibilities for promotion and an increase in my salary.I therefore write this memo as formal notice to terminate my engagement with you one month from today's date.辭退信

Terminating Engagement

T Francis Wu, General Office From: Marc Morgan, Director of Personnel Date: June 5, 2001 Subject: Terminating Engagement Mr.Wu, you may already know that the Directors of the company will soon have finished the reorganization of the business and that this will result in a decrease in staff.I am very sorry to inform you that your position is one that will shortly become redundant, and that you services will not continue after the end of this month.We have no cause of complaint against you, on the contrary, we are quite satisfied with your services during the three years.The reduction of staff is entirely due to business doldrums.You will of course be entitled to a redundancy payment.In your case you will be given one month's salary for every year of service with the company.Besides, we shall be pleased to provide any prospective employer with a testimonial of your character and ability.Please contact me if you have any questions.請假條（事假）

T John Smith, Supervisor From: George Chen, Accounting Department Date: March 11, 2001 Subject: Casual Leave of Absence John, I would like to know if I could ask for a casual leave of absence from March 23 to 27.Yesterday I received a letter from my parents, who are both over 70, telling me that a big flood took place at my home village, causing serious damage to my house.As the only son of my parents, I should of back to assess the situation, and help them to get over these difficulties.Though I cannot stay at home for too long a time, I should at least make arrangements for repair work.I believe my relatives in the village and my neighbors will also come to help.Financially I have no difficulties.I will call you at 1:30p.m.or you can call me at any time.五種常見的邀請信

(1)Dear sir/madam: I'm delighted you have accepted our invitation to speak at the Conference in [city] on [date].As we agreed, you'll be speaking on the topic “" from [time] to [time].There will be an additional minutes for questions.Would you please tell me what kind of audio-visual equipment you'll need.If you could let me know your specific requirements by [date], I'll have plenty of time to make sure that the hotel provides you with what you need.Thank you again for agreeing to speak.I look forward to hearing from you.Sincerely yours, [name] [title](2)Dear sir/madam: Thank you for your letter of [date].I'm glad that you are also going to [place] next month.It would be a great pleasure to meet you at the [exhibition/trade fair].Our company is having a reception at [hotel] on the evening of [date] and I would be very pleased if you could attend.I look forward to hearing from you soon.Yours sincerely, [name] [title](3)Dear sir/madam: [organization] would very much like to have someone from your company speak at our conference on [topic].As you may be aware, the mission of our association is to promote.Many of our members are interested in the achievements your company has made in.Enclosed is our preliminary schedule for the conference which will be reviewed in weeks.I'll call you [date] to see who from your company would be willing to speak to us.I can assure you that we'll make everything convenient to the speaker.Sincerely yours, [name] [title](4)Dear sir/madam: We would like to invite you to an exclusive presentation of our new [product].The presentation will take place at [location], at [time] on [date].There will also be a reception at [time].We hope you and your colleagues will be able to attend.[company] is a leading producer of high-quality.As you well know, recent technological advances have made increasingly affordable to the public.Our new models offer superb quality and sophistication with economy, and their new features give them distinct advantages over similar products from other manufacturers.We look forward to seeing you on [date].Just call our office at [phone number] and we will be glad to secure a place for you.Sincerely yours, [name] [title](5)Dear sir/madam: On [date], we will host an evening of celebration in honor of the retirement of [name], President of [company].You are cordially invited to attend the celebration at [hotel], [location], on [date] from to p.m.[name] has been the President of [company] since [year].During this period, [company] expanded its business from to.Now it's our opportunity to thank him for his years of exemplary leadership and wish him well for a happy retirement.Please join us to say Good-bye to [name].See you on [date].Yours sincerely [name] [title]

宣布訪問

Declaring A Visit

Dear Mr./ Ms, Mr.William Taylor, President of our Corporation and Mr.James Rogers, Marketing Manager, would like to visit Beijing to continue our discussions on a joint venture.They plan to leave in the second half of April and stay in China about a week.Please let us know if the planned visit is convenient for you and what itinerary you would suggest.If the time of their visit is agreeable, will you kindly request your Embassy here to issue the necessary visa? Yours faithfully 尊敬的先生/小姐，我們公司的總裁威廉·泰勒先生和營銷部經(jīng)理珍姆羅杰斯先生，想拜訪北京繼續(xù)商討合資企業(yè)之事。他們計(jì)劃四月下半月出發(fā)并在中國停留一周。請告知我方該訪問計(jì)劃對你方是否方便或您要建議什么行程計(jì)劃。如對他們的訪問時(shí)間無異議的話，可否要求使館簽發(fā)所需簽證。您誠摯的

合伙人退出的通知

Retirement of Partners

1.We have the honour to inform you of the retirement from this firm of Mr.T.Toyoda, He is retiring solely on account of serious advice from his physician, who recommends him a warmer climate if his life is to be preserved.2.It is not without regret that I write to inform you of my retirement from business, but as I am now getting on in years, I have decided to spend at least part of the autumn of my life in the quiet of my native place.3.It is with regret that I have to inform you that as the infirmity of age compelling me to take special care of my health, I have decided to retire from business.4.We have to inform you that we have retired from business, and that we have transferred every thing connected with our firm to Messrs.Yamamoto & Co.5.Permit us to communicate to you that an alteration is to take place on the 30th May.On that day, Our Mr.Y.Hayama will retire, and the establishment thenceforward will be carried on by the remaining partners, under the style of Yamao, Ozaki & Co.6.I inform you that I have this day retired from the business carried on by Mr.Gotoh and myself in partnership.7.I have to announce to you that my partner, Mr.Murai, has made up his mind to retire, and accordingly this business will henceforth be conducted by myself alone, trading under my own name.8.We inform you that, on and after the 1st February, our partner, Mr.R.S.John, retires from the firm, and that the business will be carried on, as heretofore, by Mr.Herman and Mr.Brown under the style of ”Herman, Brown & Co.“ 9.We notify you that Mr.O.Koyama has now left our service, and ahs therefore no authority to collect accounts or take order son our behalf.10.We inform you that Mr.Takai has retired from our firm through bad health, and in future our business will be carried on under the style of Yahata & Co.11.We inform you the tour President, Mr.Bowles, who through poor health, has for some time past ceased to take active part in the management, will retire altogether from business.12.We have the honour to inform you of the retirement from this firm of Mr.H.S.13.It is not without regret that I write to inform you of my retirement from business.14.We advise you that Mr.J.L., who has represented our firm for some time past, is no longer in our employ, and has no authority of act on our behalf in any capacity whatsoever.15.Notice is hereby given that Mr.W.R.L.retires this day by mutual consent, from the firm of H.B.& Co.16.Our Mr.R.S.will retire, and his son, Mr.A.S., will be admitted a partner, with his father's share in capital and profits of the firm.17.I inform you that I have this day retired from the business carried on by Mr.S.K.and myself in partnership at the above address under the style of K.& S.18.I have to announce to you that my friend and partner, Mr.J.K., has made up his mind to retire, and accordingly this business will henceforth be conducted by myself alone, trading under my own name.19.We inform you that, on and after the 30th April, our senior, Mr.J.S., retires from the firm, and that the business will be carried on, as heretofore, by Mr.A.E.and Mr.F.S.under the style of ”E.S.& Co." 20.Owing to my continued poor health, I have been compelled to retire from business, and have accordingly arranged with my old friends, Messrs.--, to take over and carry on the business from the 31st March, 19--.21.We have the honour to inform you that Mr.R.S.this day retires from our firm.22.We inform you that Mr.J.P.has retired from our firm through bad health, and in future our business will be carried on under the style of W.Bros.23.We have the honour to apprise you that our Mr.B.S.retires today from this firm, the new enterprise he has engaged in not allowing him to give us any longer the benefit of his knowledge and experience.24.It is with regret that I have to inform you that the infirmities of age compelling me to take special care of my health, I have decided to retire from business, and to pass in quietness the remainder of my days.25.My age and the weak state of my health having induced me to relinquish the personal management of my business.I thank my esteemed correspondents for the confidence they have afforded me with during so many years, and ask them to extend the same to my two sons K.and A., who ,owing to my delicate health, have at different times carried on this business alone for several months.26.We have to inform you that we have retired from business, and that we have transferred our books, samples, papers, trade marks, and everything connected with our firm, as a going concern, to Messrs.T.& Co.27.H.H.has the honour to announce to his friends, customers and the inhabitants of S.that he is about to retire from the L.D.& Co.which he has successfully conducted for so many years.28.It is with some feeling of regret that we announce our retirement from business at the beginning of the new year.29.We inform you that our senior partner, Mr.E.S.C., who, through poor health, has for some time past ceased to take any active part in the management, will, on the 31st May next, retire altogether from business.30.I regret to inform you that my esteemed partner, Mr.J.W., has, owing to continued bad health, decided to retire, and this business will accordingly be carried on;as from the above date, under the same style by myself alone.31.Hamada has retired from our firm through ill-health.32.Yamada has retired from our firm on his own account.1、我公司合伙人豐田武雄先生，經(jīng)醫(yī)生忠告，宜去氣候溫和地帶療養(yǎng)以期延年益壽，因此決定退出本公司，特此奉告。

2、由于我年事已高，不得不退出本公司業(yè)務(wù)，決定在故里安度晚年，遺憾之處，諸希鑒原，特此通告。

3、本人年邁，諸事力不從心，為健康原因，非常遺憾地退出具體工作，特此告知。

4、我們決定退出業(yè)務(wù)，有關(guān)我公司一切業(yè)務(wù)，均轉(zhuǎn)由本公司負(fù)責(zé)。

5、自5月30日起，我方股東有所更迭。本公司葉山矢一先生將退出，公司易名為山尾、尾崎公司，由其它股東繼續(xù)營業(yè)。特此函告。

6、茲告知從即日起，我退出后藤公司的合伙人地位。

7、合伙人村井先生已決定退出，今后本公司業(yè)務(wù)將以我的名義獨(dú)自經(jīng)營，特此聲明。

8、自2月1日起，合伙人RS約翰先生退出我公司，今后公司業(yè)務(wù)將由赫爾曼和布朗先生負(fù)責(zé)。名稱改為赫爾曼·布朗公司，特此奉告。

9、小山音造先生已脫離我公司，今后他無權(quán)以我公司名義收款或接受訂貨，特此奉告。

10、高井先生因健康原因退出本公司，今后我將以八藩公司名義經(jīng)營，特此通知。

11、我公司總經(jīng)理鮑爾斯先生因健康原因久未上班，今決定辭職，特此告知。

12、HS先生已退出本公司，特此奉告。

13、本人不無遺憾地告知您，我已辭職。

14、謹(jǐn)告知：過去曾為我公司代表的JL先生，現(xiàn)已從本公司退出，今后將無權(quán)代表我公司進(jìn)行任何活動(dòng)。

15、經(jīng)雙方同意WRL先生即日起從HB公司退出，特此周知。

16、RS先生將退休，其子AS先生將成為我公司股東之一并取代其父股權(quán)與股息。

17、自今日起，我已退出在上述地址經(jīng)營的與SK先生合伙的KS公司，謹(jǐn)此告知。

18、我的朋友即合伙人JK先生決定退出，今后公司將用本人名義由本人單獨(dú)經(jīng)營，特此奉告。

19、自4月30日起我公司資深股東JS先生將退出本公司，我公司今后以ES公司名義，由AE以及FS先生經(jīng)營，特此奉告。

20、由于本人長久體弱多病，不得不退出業(yè)務(wù)，經(jīng)與老友某某先生協(xié)商自19--年3月31日起由其接受我公司業(yè)務(wù)并繼續(xù)營業(yè)。

21、自今日起RS先生已退出本公司，特此奉告。

22、由于健康不佳，JP先生已從本公司退出。今后業(yè)務(wù)以W兄弟公司名義進(jìn)行經(jīng)營，特此奉告。

23、自今日起，我公司的BS先生已退出。另組織新公司，今后我公司將無法享受其經(jīng)驗(yàn)與知識。

24、本人遺憾地告知各位，由于年老多病，需要保重身體，因此決定退出業(yè)務(wù)，頤養(yǎng)天年。

25、由于年齡與健康關(guān)系，本人不再主持業(yè)務(wù)，多年來承諸位客戶對鄙人的信賴與照顧不勝感激。今后業(yè)務(wù)將由我的兒子K和A主持，他們在過去數(shù)月里已分別承擔(dān)了公司業(yè)務(wù)，希繼續(xù)予以關(guān)照為荷。

26、茲通知我們已停止?fàn)I業(yè)，凡我公司的帳簿、樣品、紙張與商標(biāo)等已全部讓與現(xiàn)在營業(yè)中的T公司。

27、HJ將退出他從事多年卓有成績的LD公司，茲特周知其朋友、顧客及S市居民。

28、我們不無遺憾地宣布，從下開始將退出業(yè)務(wù)。

29、因健康原因，我公司資深股東ESC已久未上班，他決定從5月31日正式退出業(yè)務(wù)。30、我的合伙人JW先生由于久病不愈，決定退出本公司業(yè)務(wù)，自上列日期開始，由我本人以同一公司名義負(fù)責(zé)經(jīng)營。

31、濱田已因病退出本公司。

32、山田因個(gè)人原因，已脫離本公司。

邀請與答復(fù)

Invitation and Reply

Dear Mr./ Ms, We should like to invite your Corporation to attend the 2000 International Fair which will be held from August 29 to September 4 at the above address.Full details on the Fair will be sent in a week.We look forward to hearing from you soon, and hope that you will be able to attend.Yours faithfully 尊敬的先生/小姐，在上述地址，我們想請貴公司參加于八月二十九日到九月四日舉辦的2000國際商品交易會，關(guān)于交易會的詳情我們一周內(nèi)將寄給你。希望不久能收到你的來信，并能來參加。您誠摯的 肯定答復(fù) Dear Mr./ Ms, Thank you for your letter of June 28 inviting our corporation to participate in the 2000 International Fair.We are very pleased to accept and will plan to display our electrical appliances as we did in previous years.Mr.Li will be in your city from July 2 to 7 to make specific arrangements and would very much appreciate your assistance.Yours faithfully 尊敬的先生/小姐，感謝六月二十八日來信邀請我們公司參加2000國際商品交易會。我們樂于參加并計(jì)劃展示我們前幾年生產(chǎn)的電子設(shè)備。李先生將于七月二日至七日去你市做具體安排，非常感謝你的協(xié)助。你誠摯的 否定的答復(fù) Dear Mr./ Ms, Thank you very much for your invitation to attend the 2000 International Fair.As we are going to open a repair shop in your city at that time, we are sorry that we shall not be able to come.We hope to see you on some future occasion.Yours faithfully 尊敬的先生/小姐，非常感謝您邀請我們參加2000國際商品交易會。由于我們將于同一時(shí)間到你市新開一家維修店，非常抱歉我們不能前去。希望以后在某些場合見到您。您誠摯的

提示 Attention

Attention Dear Mr./ Ms, On 14 November I submitted a bill for services rendered to your office at the Lille International Exposition.More than a month has now elapsed without payment or acknowledgment of my bill.Please check this oversight,and remit payment at your earliest convenience.I look forward to future services to your corporation.Thank you for your prompt attention to this matter.Yours faithfully 提示

尊敬的先生/小姐，十一月十四日我向你辦公室在Lille國際博覽會上提供的服務(wù)提交了帳單。一個(gè)月過去了你既沒有付款也沒有認(rèn)可帳單。請檢查這一疏忽并在最方便的時(shí)候付款。期望以后還為你公司服務(wù)。

謝謝您能對此事盡快重視起來。你誠摯的建立業(yè)務(wù)聯(lián)系的傳真

Foreign Economic Relations & Trade Committee of What City Address: 地址略

Tel: 電話號碼略

Fax: 傳真號碼略

T Ms Jaana Pekkala, Consultant for China Swiss Organization for Facilitating Investments Fax: +41-1-249 31 33 Total pages of this fax: 2 Dear Ms Jaana Pekkala，We understand from The Swiss Business Guide for China that your organization is helping Swiss firms in seeking opportunities of investing in China and business cooperating with Chinese partners.To establish business relations with your organization and attract Swiss companies' investment here in What, We write to introduce our city, the city of What, as one of the open cities in Liaoning Province, China and also ourselves, Foreign Economic Relations & Trade Committee of What, as a What government initiative to facilitate business relationship with foreign companies.Our committee provides advice and assistance to What firms seeking to export their services, goods to foreign areas and import goods and services abroad.We also assist Whatfirms in establishment of joint ventures and carry the procedures for examination and approval of joint ventures and foreign sole investment firms.Our Committee can provide What companies with information on the world market and specific commercial opportunities as well as organize trade missions, seminars and business briefings.Our committee facilitates and encourages investment from other countries into targeted sectors of What economy and maintains active promotion of What through its network of contacts in domestic and abroad areas.Nowadays, we are seeking foreign investment in the field of capital construction, such as improving of tap water system and highway construction.Also, we are setting up a tannery zone in Tong'erpu, the largest leather clothes producing and wholesaling base in North China.We invite Swiss companies with most favorable polices to set up their firms in any form on tanning, leather processing and sewage treatment.Any information on investment projects into What and on business cooperation with firms in What is highly appreciated and will be pass on to anyone who have approached us with interest in similar project.You are also invited to our city for investigation and business tour.Should you have any questions, please fell free to contact us.Thank you for your attention and looking forward to your prompt reply.Sincerely yours, Qiming Di Commercial Assistant For Foreign Economic Relations & Trade Committee of What City

介紹信

Letters of Introduction

Letters of Introduction Dear Mr./ Ms.，This is to introduce Mr.Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business.We shall appreciate any help you can give Mr.Jones and will always be happy to reciprocate.Yours faithfully 介紹信

尊敬的先生/小姐，現(xiàn)向您推薦我們的市場專家弗蘭克·瓊斯先生。他將因公務(wù)在四月15日到四月中旬期間停留倫敦。我們將非常感謝您向瓊斯先生提供的任何幫助，并非常高興施以回報(bào)。您誠摯的咨詢 Consultation

Consultation Dear Mr./ Ms，We are much concerned that your sales in recent months have fallen considerably.At first we thought this might be due to a slack market, but on looking into the matter more closely, we find that the general trend of trade during this period has been upwards.It is possible that you are facing difficulties of which we are not aware.If so, we would like to know what we can do to help.We, therefore, look forward to receiving.from you a detailed report on the situation and suggestions as to how we may help in restoring our sales to their former level.Yours faithfully 咨詢

尊敬的先生/小姐：

我們非常關(guān)心你方銷售近幾個(gè)月大幅度下降。開始我們以為是市場疲軟，但仔細(xì)研究問題，我們發(fā)現(xiàn)過去這段時(shí)間貿(mào)易的總趨勢是上升的。有可能你方面臨我方還不知道的困難，如是這樣，我方想知道是否能幫助什么。我們期望收到關(guān)于問題的詳細(xì)報(bào)告，及建議我們怎樣幫助才能把銷售恢復(fù)到原來的水平。您誠摯的約定 Appointments

Appointments Dear Mr./ Ms.，Mr.John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m.about the opening of a sample room there.Please let us know if the time is convenient for you.If not, what time you would suggest.Yours faithfully 約定

尊敬的先生/小姐，我們的總經(jīng)理約翰格林將于六月2日到7日在巴黎，有關(guān)在那開樣品房的事宜，他會于六月3日下午2：00點(diǎn)拜訪您。

請告知這個(gè)時(shí)間對您是否方便。如不方便，請建議具體時(shí)間。您誠摯的

第三篇：正式商務(wù)報(bào)告寫作要點(diǎn)

正式商務(wù)報(bào)告寫作

一、Format

To:

From:

Date:

Title

Introduction

（The introduction might be a summary of the report and the circumstances or conditions that initiated it.It could also lay out the objectives and limitations of the enquiry.In most cases, a report must give a background to the subject of the study.This allows the reader to see how the situation arose, and how it can be corrected, improved on, or changed.）

Findings

（This section is essential to all reports as it explains the situation that exists and offers evidence to support the statements that the writer is making.If the reader is to be convinced that changes in a situation are necessary, well-selected and well-presented facts will influence him.）

Conclusion(s)

(Conclusions are the ideas you have formed from the evidence you have looked at.Whereas facts are objective statements, conclusions draw together as aspects of the situation as you see it.)

Recommendation(s)

(These follow from conclusions and are the suggestions that you are making to improve, or change, the current situation.)

INTRODUCTION首句

1、The purpose of this report is to…

2、The objective of this report is to…

3、The aim of this report is to…

4、This report aims/sets out to…

5、…

6、A s requested by 某人/某部門/Upon request of 某人/某部門，I am submitting the following report on 重復(fù)題目中的目的。

7、As you 或者某人，某部門 requested on November 12, I am submitting the following report on重復(fù)題目。

8、Here is the report concerning重復(fù)題目要求

9、We have done a survey showing that 重復(fù)題目要求，或者直接開始闡述數(shù)據(jù)或者信息。

10、The report is based on…

FNDINGS 首句

1、According to the recent market research/investigation/survey/the chart above/the table above/undertaken,…

2、The recent visit /investigation/survey showed that…

3、The table/chart above tells us that…

4、From the chart shown, we find /learn/notice that…

5、It was found that…

6、The following points summarize our key findings.7、The key findings are outlined below.CONCLUSION首句

1、在有conclusion這個(gè)sub-title的情況下，就直接陳述結(jié)論

2、According to the findings above, it can be concluded that……

3、From the table shown, it can be concluded that……

4、Therefore, it can be concluded that……

5、No conclusions were reached regarding…

RECOMMENDATION首句

1、在有recommendation這個(gè)sub-title的情況下，也可以直接陳述結(jié)論。注意，recommendation以及recommend后面要用動(dòng)詞原形（虛擬語氣）。

2、The following are the recommendations……

3、It is recommended that……

4、It is essential to …

5、It would be advisable to6、Based on the conclusion / analysis above, we recommend that …

7、With reference to the advantages stated above, the following recommendations can be made.8、With reference to the facts above, the following recommendations can be made,(attitude will need to be encouraged through training).9、On the basis of the results, I have the following recommendations:

10、On the basis of the analysis, it is reasonable to have the following recommendations:

如果字?jǐn)?shù)不夠，就描述一下建議實(shí)施后可預(yù)期的進(jìn)展或者景象。具體說法是，建議結(jié)束之后，so that…… 或者 thus……(有時(shí)題目有這個(gè)要求)

二、ABCD原則

確保報(bào)告內(nèi)容準(zhǔn)確無誤（Accurate）

簡明扼要（Brief）

結(jié)構(gòu)清晰（Clear）

建議明確果斷（Decisive)

三、語言特點(diǎn)

1.使用被動(dòng)語態(tài): avenues.2.使用復(fù)雜詞匯:

3.使用長句子:

The content and message of the kit will be similar to that sentto conventional outlets, but will be tailored to electronic media and will either be e-mailed to the Webmaster or sent in hard copy

and on a diskette.4.使用名詞短語: 楔子；楔形物；

5.使用非人物主語: a copy of this CD-ROM in the hands of editors oftargeted publications will allow them to see for themselves the features of the State Computer Store.6.使用分詞短語: decisions in accordance with their agency’s goals.7.使用動(dòng)詞不定式: budget approval.8.使用介詞短語: Electronic Product and Pricing Catalog & Order Tracking and Status System,customers can generate sales and service reports upon demand.四、注意事項(xiàng)

Make a brief plan;Think about the target reader and format;

Use clear paragraphing;

Write in full sentences and use a range of structures and a range ofbusiness words and expressions to avoid repetition;

Check verb tenses, countable /uncountable nouns, plurals, part of speech errors and spelling;Don’t mix task format and avoid mixing them, eg.Report with letter features;

Don’t mix formal and informal language!

Don’t use words and structures repetitively

第四篇：商務(wù)報(bào)告寫作

商務(wù)報(bào)告寫作

一、簡介

二、樣本

三、常用表達(dá)方式

一、簡介

I.Background Knowledge 商務(wù)知識

商務(wù)報(bào)告是商貿(mào)公司、企業(yè)為交流信息而使用的一種文書形式，它以書面形式給閱讀者提供有關(guān)信息和數(shù)據(jù)，以供參考。

商務(wù)報(bào)告的應(yīng)用廣泛，內(nèi)容包羅萬象，主要包括財(cái)務(wù)(Finance)、審計(jì)(Audit)、損益(Profits &Losses)、投資(Investment)、(Annual)、生產(chǎn)(Production)、銷售(Sales)、市場分析(Market Analysis)、人事(Personnel)等。

商務(wù)報(bào)告的寫作目的通常不止一個(gè)，主要可以歸納為以下幾點(diǎn)：1)提供信息;2)記錄備查;3)提出建議;4)說服勸導(dǎo)。

商務(wù)報(bào)告的分類方法多種多樣，目前最通行的劃分標(biāo)準(zhǔn)是根據(jù)其正式程度將商務(wù)報(bào)告劃分為非正式報(bào)告(Informal Report)和正式報(bào)告(Formal Report)。

按照不同的格式，非正式商務(wù)報(bào)告可以分為便函體報(bào)告(Memo Report)、書信體報(bào)告(Letter Report)、簡短的文件體報(bào)告(Short Document Report)。按照不同的內(nèi)容，非正式商務(wù)報(bào)告又可以分為可行性報(bào)告(Feasibility Report)、事故報(bào)告(Incident Report)、調(diào)查報(bào)告(1nvestigative Report)、進(jìn)度報(bào)告(Progress Report)、公差報(bào)告(Trip Report)及建議報(bào)告(Proposal Report)等。

便函體報(bào)告與書信體報(bào)告的主要區(qū)別在于兩者流通的領(lǐng)域不同，前者主要在公司內(nèi)部使用，而后者一般是寫給公司以外的人或機(jī)構(gòu)。與便函體報(bào)告相比，書信體報(bào)告比較正式些，這主要是因?yàn)闀朋w格式要比便函體格式正式。

正式商務(wù)報(bào)告一般篇幅較長(5頁以上)，牽涉的問題復(fù)雜、棘手，包含的信息量很大，流動(dòng)的方向包括內(nèi)向型，即在公司內(nèi)部流通，和外向型，即流通到公司外部的機(jī)構(gòu)或個(gè)人手中。

正式商務(wù)報(bào)告主要在以下幾個(gè)領(lǐng)域有較廣泛的使用。

(1)科研人員匯報(bào)重大科研成果

(2)咨詢公司向客戶提交的項(xiàng)目評估和發(fā)展規(guī)劃

(3)公司的分析人員預(yù)測本公司的業(yè)務(wù)前景及表現(xiàn)

(4)公司員工報(bào)告其它棘手問題

正式商務(wù)報(bào)告的一個(gè)顯著特點(diǎn)就是它號是采用一種非常正規(guī)的文件體格式：

I．Preliminary Part(前頁部分)

1．Title F1y(標(biāo)題襯頁)

2．Title Page(標(biāo)題頁)

3．Letter of Authorization(授權(quán)書)

4．Letter of Transmittal(報(bào)告?zhèn)鬟_(dá)書)

5．Table of Contents(目錄)

6．List of Illustrations(插圖目錄)

7．Abstract／Synopsis(概要)

II．Body Part(正文部分)

1．Introduction(導(dǎo)言)

2．Text(主體)

3．Ending(結(jié)尾)—Summary(總結(jié))

— Conclusions(結(jié)論)

— Recommendations(建議)

III．Appended Part(附錄部分)

1．Appendix(附錄)

2．Bibliography(參考書目)

二、樣本

II.Business Reports商務(wù)報(bào)告

1.Accident Report Accident Report MEMORANDUM To: ____, Safety Officer

From: ____, Foreman of Section 4, Workshop 2

Date: July 20, 2003

Subject: Personal-Injury Accident in Section 4, Workshop 2, June 10, 2003

Introduction On June 10,2003,while Thomas Taylor was operating a grinding machine, a flying particle from the machine part that was being ground hit his left eye.If Mr.Taylor had put on the safety goggles, this accident would have been prevented.But Mr.Taylor did not wear the safety goggles.To prevent further such accidents, I have explained the cause of this accident to all grinding machine operators.Accident Description On June 10, 2003, at 10：5 p.m., Thomas Taylor, operating grinding machine # 16, accidentally saw a chisel on the ground.As he was stooping down to pick it up, he got close to the machine part that was being ground and a heavy flying particle from the machine part hit his left eye.The cornea of the eyeball was slightly injured.While an ambulance was being called, Susan Wilkins, R.N., administered first aid at the plant dispensary.There were no witnesses to the accident.The ambulance from Peace Hospital came at 10 : 45 p.m., and Taylor was admitted to the emergency room at the hospital at 11 p.m..He was treated and kept overnight for observation, then released the next morning.Taylor returned to work one week later, on June 17.He has been given temporary duties in the tool room until his injury heals.Conclusions About the Cause of the Accident All grinding machines are equipped with shield guards, which cover the upper parts of the machines to eliminate the possibility that heavy flying particles injure the eyes of the workers who operate these machines, If the workers stand operating these machines, there should be no injuries to the eyes of the workers.In addition to the protection of the shield guards for the eyes from heavy flying particles, all grinding machine operators are provided with safety goggles and are requested to wear them while working.However.Taylor ignored the safety regulations and did not put on these goggles while he was working on June 10.This accident of course, could have been prevented if Taylor had not stooped down to pick up the chisel while the machine was working.To prevent a recurrence of this accident，I have conducted a brief safety session with all grinding machine operators, at which I described Taylor's experience, cautioned them against breaking the safety regulations and getting close to the machine parts that are being ground, and stressed that all grinding machine operators must wear the safety goggles while working.[譯文)

事

故

報(bào)

告

備

忘

錄

錄收閱人：安全科科長_______

撰寫人：2車間4工段段長_____

日

期：2003年7月20日

主

題：2003年7月10日2車間4工段發(fā)生的工傷事故

引言

2003年7月10日，托馬斯·泰勒在操作一臺研磨機(jī)時(shí)，左眼被機(jī)器飛出的碎片撞傷。如果泰勒先生當(dāng)時(shí)戴了護(hù)目鏡，這次事故應(yīng)該可以避免，然而泰勒先生卻沒有戴護(hù)目鏡。為避免此類事故的再次發(fā)生，我已經(jīng)向所有研磨機(jī)操作員解釋了這次事故的原因。

事故發(fā)生的經(jīng)過

2003年7月10日的晚上10：15，托馬斯·泰勒在操作16“研磨機(jī)時(shí)偶然看到地上有一把銼刀，當(dāng)他彎腰去撿時(shí)，由于靠近了正在開動(dòng)著的機(jī)器，左眼被一大塊飛出的碎片撞中，眼球角膜輕微受傷。在叫救護(hù)車的同時(shí)，注冊護(hù)士蘇珊·威爾金斯在工廠醫(yī)務(wù)室為他進(jìn)行了急救。整個(gè)事故沒有目擊證人。

和平醫(yī)院的救護(hù)車于10：45趕到，泰勒11點(diǎn)時(shí)被送進(jìn)了急救室。醫(yī)院為他進(jìn)行了治療，在留院觀察了一個(gè)晚上之后，泰勒于第二天早上出院。

一星期后(即7月17日)泰勒恢復(fù)了上班。他被安排到工具車間做臨時(shí)工作，直到傷口痊愈。

事故原因總結(jié)

所有研磨機(jī)都裝有防護(hù)設(shè)備，機(jī)器的上部被罩住以防飛出的碎片撞傷操作人員的眼睛。如果操作人員是站立著工作，一般是不會傷到眼睛的。

除有保護(hù)眼睛的防護(hù)設(shè)備之外，所有研磨機(jī)操作人員都配有護(hù)目鏡，規(guī)定工作時(shí)要戴上護(hù)目鏡。但是，泰勒在7月10日上班的時(shí)候違反了安全條例，沒有戴上護(hù)目鏡。當(dāng)然，如果泰勒在機(jī)器運(yùn)轉(zhuǎn)時(shí)不彎腰去撿地上的銼刀，這一事故是完全可以避免的。

為防止此類事故的再次發(fā)生，我組織所有研磨機(jī)操作人員開了一次簡短的安全會議，會上我講述了泰勒被撞傷的經(jīng)過，提醒他們不要違反安全條例，不要靠近正在轉(zhuǎn)動(dòng)的機(jī)器，并反復(fù)強(qiáng)調(diào)所有操作人員工作時(shí)必須配戴護(hù)目鏡。Periodical Report--MEMORANDUM

To:

Robert Olson, Safety Director

From: Terry Miller, Safety Training Coordinator

Date:

May 3.200___

Subject: Safety Training Program for April 200___

Introduction The training staff held one advanced training course for supervisory personnel and one basic training course for rank-and-file workers in April.In May, we have scheduled one advanced course and two basic courses.Until enrollment increases, we will consolidate scheduled classes.The final version of the “Safety Manual”, which is under revision, will be ready by May 10.Work Performed During This Period Two training sessions are not being well attended because this training is on a voluntary basis.Unless this training is made compulsory, attendance will continue to be a problem.Project Plans The following classes are scheduled for May:

May 15 Advanced Course(Shop Superintendents and General Foremen)

May 22 Basic Course(Rank-and-file Workers)

May 29 Basic Course(Rank-and-file Workers)

Final editorial changes are being made in the Safety Manualf.The cover, spine, section dividers, and final artwork for several drawings are nearing completion.The manual will be ready for distribution by May 10.譯文：定期報(bào)告

定

期

報(bào)

告

備

忘

錄

收閱人：安全科科長羅伯特·奧爾森

撰寫人：安全培訓(xùn)協(xié)調(diào)員特里·米勒

日

期：200___年5月3日

主

題：200___年4月的安全培訓(xùn)計(jì)劃

引言

培訓(xùn)部4月份為管理人員和普通工人分別舉辦了高級培訓(xùn)班和普通培訓(xùn)班。5月份我們計(jì)劃舉辦一個(gè)高級培訓(xùn)班和兩個(gè)普通培訓(xùn)班。如果學(xué)員人數(shù)沒有增加，我們將按原計(jì)劃開班。正在修訂的《安全手冊》最新版本，將于5月10日出版。

這一階段的工作情況

由于這次培訓(xùn)是自愿性質(zhì)的，兩期培訓(xùn)班的參加人數(shù)均不夠理想。如果不采取強(qiáng)制性的培訓(xùn)措施，參加培訓(xùn)的人數(shù)仍將是一個(gè)問題。

今后的計(jì)劃

下面是5月份的課程安排：

5月15日高級班(車間主任和工長)

5月22日普通班(普通工人)

5月29日普通班(普通工人)

《安全手冊》的改編工作正在進(jìn)行，封面、書脊、章節(jié)劃分、美術(shù)設(shè)計(jì)都已接近尾聲。5月10日該手冊即可發(fā)行。

.3 Trip Report

Trip Report

MEMORANDUM To:

Jack Pittman, Vice-President

From:

Bill Davis, Purchasing Manager

Date:

June 13, 1999

Subject: Visit to Discuss Purchase of Neodymium Oxide from Yong Kang, Shanghai.June 6-10

Introduction I visited Shanghai, China from June 6 to June 10.During my stay there, I met with the representatives from Yong Kang Metals, Ltd.and discussed with them a long-term agreement on their selling us neodymium oxide at a reasonable price.I also explored with them the possibilities of a transfer of our metal-making technology and equipment in return for rare earth material and royalties.Agreement Reached The purpose of this visit was to find out whether it would be possible for Yong Kang to provide neodymium oxide to us at a fixed price for a certain period.After several discussions, Yong Kang agreed to sell us neodymium oxide at a fixed price of US $ __ per kilogram, C &.F U.S.East Coast for a three-year period commencing in 1999 and including the following minimum quantities in metric tons:

1999 30

2000 40

2001 60

Yong Kang representatives stated that the three-year price may change depending on the allocation of foreign exchange for the Special Account.Concern Expressed During the discussions Yong Kang representatives expressed concern over the following proposed contract points:

—International arbitration

—Official language

—Terms of equipment purchase

—Amount of royalty payment

These points call for further understanding and discussion and arrangements will be made for another meeting.Conclusion The visit was successful.The meetings and discussions with Yong Kang representatives led to a mutual agreement on several important issues and helped to identify other areas which require further understanding and discussion.I will draft a copy of the meeting summary, fax it to Yong Kang and ask them to make changes and then send us a copy by return fax.譯文：

旅

行

報(bào)

告

旅

行

報(bào)

告

備

忘

錄

收閱人：副總經(jīng)理杰克·皮特曼

撰寫人：采購部經(jīng)理比爾·戴維斯

日

期：1999年7月13日

主

題：6月6日至10日，去上海永康金屬公司洽談購買氧化釹的出差旅行

引言

6月6日至10月，我去了中國上海。在此期間，我會見了永康金屬有限公司的代表，并洽談了按合理價(jià)格為我們長期提供氧化釹的問題。我們可以向他們轉(zhuǎn)讓我們的金屬制造技術(shù)及設(shè)備，來交換他們的稀土材料及開采權(quán)使用費(fèi)，關(guān)于這個(gè)問題我與他們也進(jìn)行了磋商。

達(dá)成的協(xié)議

此次出差的目的在于弄清永康公司是否能夠以固定的價(jià)格為我們提供一段時(shí)間的氧化釹。經(jīng)過幾次協(xié)商，永康公司同意從1999年起以每公斤____美元的美國東海岸貨價(jià)加運(yùn)價(jià)的價(jià)格賣給我們?nèi)甑难趸S，每年至少提供：

1999 30噸

2000 40噸

2001 60噸

永康公司的代表說，價(jià)格將隨特別帳戶的外匯分配上下浮動(dòng)。

關(guān)心的問題

洽談期間永康公司的代表就合同中提出的下列問題表示了關(guān)心：

——國際仲裁

——官方語言

——設(shè)備購買條款

——專利稅支付數(shù)目

這些問題還需要進(jìn)一步的理解和協(xié)商，我們準(zhǔn)備再次舉行會議。

結(jié)論

此次走訪獲得了成功，與永康公司的會談與磋商就幾個(gè)重要問題達(dá)成了一致意見。只要加強(qiáng)理解、不斷協(xié)商，我們就能取得更多的共識。我準(zhǔn)備起草一份會談總結(jié)，將其以傳真發(fā)給水康公司，請他們做出修改后再用傳嗔發(fā)回。

4．Investigative Report

Investigative Report

I.Terms of reference To investigate the possibility of the firm working 'flexi-time', and to make a report on the findings.II.Procedure A.All staff were interviewed on their needs for various time bands.Staff were then interviewed on their preferences for various time bands.B.A questionnaire was issued to all staff asking them to state which time band they wanted.C.The work done by the staff was observed to see if it was necessary for all staff to be present during 'core times' , and to ascertain when precisely these core times are.III.Findings

A.Staff Needs and Preferences

Staff needs:

1.The major finding from interviewing staff on their needs was that most of the working mothers needed to be free from 3 : 30 in the afternoons.The reasons given were(arranged in order of priority): Collection of young children from school;

Being at home when their children arrived home from school;

Preparing meals for the family between the hours of 5 and 7p.m.;

19% of the staff are working mothers.2.Staff who had recently moved or who had lived far away from the firm for some time, needed extra time to arrive punctually in the morning.Staff preferences:

1.Approximately 60% of the staff interviewed would prefer to arrive later in the mornings.The periods ranged from 30 minutes to 3 hours later.2.25% of the staff interviewed would prefer to finish work earlier than at present.This ranged from 30 minutes to 1 hour 30 minutes.B.The firm has close communication with other firms, departments and local offices which do not operate flexitime.The firm relies heavily on banking and post office services.C.Core Times

1.Checking on the validity, accuracy and urgency of forms, documents and applications sent to the firm requires an efficient and streamlined operation.Some members of staff need to be on hand to verify, cross-check and revise communications ready for signing and despatch.This contingency did not depend on all office staff being present for consultation.2.The greatest volume of telephoned requests for information and advice was between the hours of 10 a.m.and 3 p.m..3.The least busy period was from 3 to 5 p.m., when business calls fell away, and some work was left for the following morning.IV.Conclusions A.There is a conflict between the 23% of staff who need to arrive earlier in the day.and the 60% who would prefer to arrive later.Most of the paperwork needs to be done earlier to be filed, signed and despatched while senior staff are available and also to catch the earlier postal collections.B.The 19% of staff—the working mothers—who need to arrive earlier and leave earlier would help to clear the backlog of work from the previous day, but they would need to be helped by extra staff.C.There would need to be heavy discouragement of staff wishing to arrive 2 hours and more later than at present.D.We would need to test the degree of certainty about late arrivals.Some staff are obviously not sure yet when they would prefer to arrive.V.Recommendations A.There should be the following time-bands:

1.7:30 to 3:00

2.8:00 to 3:30

3.8:30 to 4:00

4.9:00 to 4:30

5.9:30 to 5:00

6.10:00 to 5:30

7.10:30 to 6:00

8.11:00 to 6:30

B.In the time bands(1)to(3)volunteers would be asked to bring the percentage up from 19% to 50%.Failing this, a compulsory rota system should be introduced in consultation with the staff associations and trade unions.C.All staff must be in the premises between 10:30 a.m.and 3:00 p.m..This is the 'core-time' we recommend.D.1.The needs of working mothers should have priority in early finishing.2.The needs of those who live far away should have priority in late arrival time bands.譯文：

調(diào)

查

報(bào)

告

調(diào)

查

報(bào)

告

I.權(quán)限

調(diào)查公司實(shí)行“彈性工作時(shí)間制”的可能性并根據(jù)掌握的材料做出匯報(bào)。

Ⅱ.程序

A．通過會談了解職員們所需要的時(shí)間段，再了解他們想選擇的時(shí)間段。

B．向職員反放調(diào)查表，并讓他們們在調(diào)查表中填上他們選擇的時(shí)間段。

C．分析對職員們調(diào)查的結(jié)果，看是否有可能讓所有的職員在“核心時(shí)間”上班，確認(rèn)“核心時(shí)間”的具體時(shí)間。

Ⅲ．調(diào)查

A．職員的需要與選擇

職員的需要：

1．會談的主要結(jié)果表明，多數(shù)參加工作的母親需要在下午3點(diǎn)半之后有自由支配時(shí)間。以下是她們的理由(按其重要性為序)：

從學(xué)校接小孩；

在小孩從學(xué)校回來時(shí)在家；

在下午5點(diǎn)至7點(diǎn)為家里做飯；

19％的職員是母親。

2．剛搬家的職員以及一段時(shí)間以來就住在離公司較遠(yuǎn)地方的職員，需要有時(shí)間為早上按時(shí)上班做準(zhǔn)備。

職員的選擇：

1．約有60％的職員選擇早上遲一點(diǎn)上班，推遲時(shí)間為半個(gè)小時(shí)到三個(gè)小時(shí)。

2．25％的職員選擇比目前更早的下班時(shí)間，提前時(shí)間為半小時(shí)到一個(gè)半小時(shí)。

B．公司與沒有實(shí)行“靈活工作時(shí)間制”的其他公司、部門以及地方辦公室進(jìn)行了聯(lián)絡(luò)。公司主要依靠銀行和郵局的服務(wù)。

C．核心時(shí)間

1．檢驗(yàn)表格、文件及送到公司來的申請表的有效性、精確性及急切性，需要有極高的工作效率和便捷性。有些職員需要手頭有資料反復(fù)核對，并在修改后才能簽名或者辦理，所有出席座談的辦公人員中不存在這種偶然性。

2．打電話來詢問有關(guān)情況和建議的高峰時(shí)間為上午10點(diǎn)至下午3點(diǎn)。

3．下午3點(diǎn)至5點(diǎn)為最輕閑時(shí)間，因?yàn)檫@時(shí)公務(wù)電話漸漸少了，有些工作留到了第二天上午。

Ⅳ．結(jié)論

A．23％的職員需要提前上班，而60％的職員需要推遲上班。大多數(shù)日常文書工作需要在有高級職員上班的情況下提前完成，以便整理、簽字和發(fā)送，趕上首批取信時(shí)間。

B．19％的做母親的職員需要提前上班和提前下班，她們可以幫助處理前天積壓下來的工作，但她們需要有額外人手的幫助。

C。對于希望把上班時(shí)間推遲2個(gè)小時(shí)以上的職員，需要做大量的勸說工作。

D．對于上班時(shí)間究竟推遲多久，我們需要做進(jìn)一步的調(diào)查。有些職員顯然還不清楚自己愿意什么時(shí)候上班。

V．推薦

A．下面是相應(yīng)的時(shí)間段：

1.上午7點(diǎn)半～下午3點(diǎn)；

2.上午8點(diǎn)～下午3點(diǎn)半；

3.上午8點(diǎn)半～下午4點(diǎn)；

4.上午9點(diǎn)～下午4點(diǎn)半；

5.上午9點(diǎn)半～下午5點(diǎn)；

6.上午10點(diǎn)～下午5點(diǎn)半；

7.上午 10點(diǎn)半～下午6點(diǎn)；

8.上午11點(diǎn)～下午6點(diǎn)半。

B．1～3時(shí)間段要求把職員們把比率從19％自愿上升到50％，如果達(dá)不到這個(gè)比率，應(yīng)該與職員協(xié)會和工會協(xié)商，通過他們強(qiáng)制訂出一個(gè)時(shí)間段。

C．所有職員必須從上午10點(diǎn)半和下午3點(diǎn)在辦公場所，這就是我們所推薦的“核心時(shí)間”。

D．1．做母親的職員在提前下班問題上可優(yōu)先考慮。

2．離公司較遠(yuǎn)的職員在選擇晚上班時(shí)間段上可優(yōu)先考慮。

5.Descriptive Report

TRAINING DEPARTMENT.GOALS &.COURSES

Prepared for

Mr.Leonard Schwartz

Prepared by

Mr.Aldo Vannucci Schwartz-Snidermann, Inc.330 Fifth Avenue

New York.New York 10001

May 27, 2004

CONTENTS

INTRODUCTION

I.DESCRIPTION OF COURSES

A.Customer Contact Course

B.Sales Training Course

C.District Sales Manager Training

D.Management Training

II.CONCLUSION

III.RECOMMENDATIONS

Page

INTRODUCTION

The purpose of the Training Department is to provide newly hired or about-to-be-promoted employees with the product knowledge and vocational skills needed to perform their jobs successfully.This report describes the training courses that have been devised to effect this goal.I.DESCRIPTION OF COURSES

The following courses will be offered to members of our sales staff on a regular basis each business quarter.A.Customer Contact Course The course is designed for existing sales personnel trained before 2000 Selection of participants is determined by the district manager.The length of the course is 23 hours in three consecutive days.The course's objective is to train sales personnel to recognize and communicate with various types of customers, to deal with difficult customers using a business-like attitude, and to provide customers the best rate and service.The course consists of formal classroom training using lecture, programmed instruction, and sound recordings with heavy emphasis on role playing.This course is modeled on the highly successful Customer Contact Course used in our West Coast division.All participants are required to complete a written evaluation of the course after they return to their sales districts.B.Sales Training Course The course is designed for new sales representatives and those with one to three months field experience.The length of the course is approximately 72 hours.The objective is(1)to increase product knowledge and(2)to increase client contact effectiveness when calling on accounts.The course will focus on the ability to initiate customer contact, to sell our products successfully, and to maintain long-term customer satisfaction.The course employs a substantial variety of training techniques.In addition to lecture and demonstration by instructors, major objectives are met through competitive teamwork, hypothetical sales projects, role playing, and group discussion.And participants are required to complete a written evaluation of the course upon completion.C.District Sales Manager The course is designed for existing and about-to-be promoted district sales managers.The course length is undetermined at this time, but will probably run three days.Its objective is to deal with problems of transition encountered by those assuming new and diverse responsibilities.Also, the course stresses methods for implementing company sales policy and procedures, as well as ways of handling field representatives' problems and needs.The course will consist of instruction and discussion, as well as role-playing exercise.All participants are required to complete a written evaluation of the course upon conclusion.D.Management Training The course will instruct about-to-be promoted line managers in operational functions and management techniques.Its goals are to develop individual management skills and expand existing management capabilities.Duration of the course is two weeks, and instruction focuses on developing management-related skills and techniques.Through programmed instruction, general discussion, and on-the-job training, management trainees will learn all facts of corporate operations.In addition to a written evaluation at the end of the course, participants will review the course content through correspondence with the Training Department.II.CONCLUSION The implementation of the training courses will fulfill these corporate objectives;

1.Standardize wherever possible all divisional sales training to achieve maximum employee motivation performance at the least possible cost.2.Decrease employee turnover.3.Effect better communication between corporate management and sales representatives.III.RECOMMENDATIONS

In view of the importance of these training courses to our corporate goals, I recommend the following:

1.The Training Department should initiate these courses as soon as possible.2.The training program should be expanded to include post-class instruction.3.All courses should be evaluated on a regular basis to ensure quality instruction and up-to-date content.4.The Training Department should publish and distribute to all employees notification of new courses and programs.譯文：

描述性報(bào)告

培訓(xùn)部培訓(xùn)目標(biāo)與課程

收閱人：倫納德·施瓦茨先生

撰寫人：奧爾多·萬努奇先生

施瓦茨--斯奈德曼股份有限公司

1001紐約州

紐約市

第五大街330號

2004年5月27日

目錄

引言

I．課程介紹

A．與顧客打交道課程

D．銷售訓(xùn)練課程

C.區(qū)域銷售經(jīng)理培訓(xùn)

D．管理人員培訓(xùn)

II.結(jié)論

Ⅲ．建議

引言

培訓(xùn)部的目的在于為新雇員和即將提升的雇員提供做好本職工作的業(yè)務(wù)培訓(xùn)。本報(bào)告將介紹為實(shí)現(xiàn)這一目標(biāo)而開設(shè)的有關(guān)課程。

I．課程介紹：

定期地為每個(gè)商務(wù)區(qū)的銷售人員開設(shè)下列課程。

A.與顧客打交道課程

這一課程是為2000年參加過培訓(xùn)的現(xiàn)職銷售人員設(shè)計(jì)的，學(xué)員將由地區(qū)經(jīng)理挑選決定。該課程為期3天，共設(shè)23個(gè)學(xué)時(shí)，目的在于訓(xùn)練銷售人員認(rèn)識不同類型的顧客并與他們打交道，用認(rèn)真的態(tài)度對待最難對付的顧客，以最快的速度和最好的服務(wù)接待顧客。

課程為正式的課堂教學(xué)，采用講座、課堂教學(xué)和錄音的教學(xué)方法，突出強(qiáng)調(diào)模擬實(shí)習(xí)活動(dòng)。我們在西海岸地區(qū)舉辦的此類課程獲得了極大成功，本課程就是參照他們的經(jīng)驗(yàn)設(shè)置的。

回到自己的銷售地區(qū)之后，每位學(xué)員都要求寫一份課程評估報(bào)告。

B.銷售培訓(xùn)課程

該課程為新來的銷售人員以及有1～3個(gè)月實(shí)地經(jīng)驗(yàn)的銷售人員而設(shè)置，培訓(xùn)時(shí)間約為72學(xué)時(shí)。其目的是：(1)增加產(chǎn)品知識；(2)提高與顧客打交道的效率。課程的重點(diǎn)在于提高與顧客打交道的能力，成功地把產(chǎn)品推銷出去，同時(shí)在顧客中保持較好的聲譽(yù)。

課程采用豐富多樣的培訓(xùn)技巧，除培訓(xùn)教師的講座和課堂示范外，還通過競爭與合作、假定銷售計(jì)劃、模擬實(shí)習(xí)以及小組討論等手段實(shí)現(xiàn)其主要目標(biāo)。

培訓(xùn)結(jié)束時(shí)所有學(xué)員都要求寫一份課程評估報(bào)告。

C．地方銷售經(jīng)理培訓(xùn)

該課程為現(xiàn)任地方銷售經(jīng)理以及即將提拔的地方銷售經(jīng)理而設(shè)置，培訓(xùn)時(shí)間目前還未確定，很有可能是3天，目的在于解決新上任負(fù)責(zé)人面臨的過渡時(shí)期出現(xiàn)的問題。同時(shí)，該課程還特別強(qiáng)調(diào)解決工作人員的問題及需要，完善公司銷售政策和銷售程序。課程內(nèi)容包括現(xiàn)場實(shí)習(xí)和討論研究。

培訓(xùn)結(jié)束時(shí)所有學(xué)員都要求寫一份課程評估報(bào)告。

D.管理培訓(xùn)

該課程為即將提拔的授權(quán)經(jīng)理講授經(jīng)營職能和管理技巧，目標(biāo)在于培養(yǎng)個(gè)人的管理水平，進(jìn)一步提高他們的管理能力。

該課程為期2周，主要培訓(xùn)管理技巧和方法。通過程序教學(xué)、一般討論、實(shí)地實(shí)習(xí)，使學(xué)員們學(xué)習(xí)所有關(guān)于公司經(jīng)營方面的知識。

除寫總結(jié)報(bào)告外，學(xué)員們還可通過培訓(xùn)部函授復(fù)習(xí)學(xué)過的課程內(nèi)容。

II.結(jié)論

上述培訓(xùn)計(jì)劃將實(shí)現(xiàn)下面幾個(gè)目的：

1．盡可能地使地區(qū)銷售訓(xùn)練標(biāo)準(zhǔn)化，從而以最少的代價(jià)獲取職工們最大的工作熱情；

2．減少職工流動(dòng)；

3．加強(qiáng)公司管理與銷售人員之間的交流。

III.建議

鑒于培訓(xùn)計(jì)劃對實(shí)現(xiàn)公司的目的具有重要意義，我特此提出以下建議：

1．培訓(xùn)部應(yīng)該盡早開課；

2．培訓(xùn)計(jì)劃應(yīng)該包括課程結(jié)束后的指導(dǎo)；

3．所有課程都應(yīng)該定期進(jìn)行評估，以確保教學(xué)質(zhì)量，保證教學(xué)內(nèi)容跟得上潮流；

4．培訓(xùn)部應(yīng)該向所有職員印發(fā)新課程與計(jì)劃的通知。

三、常用表達(dá)方式

III.Useful Expressions 實(shí)用句型

1.A report has been requested by the Directors with the aim of finding possible ways to improve the popularity of Pitbank Fun Park.本報(bào)告應(yīng)董事會的要求作出，目的是探索提升彼畔游樂園知名度的方法。

2.The report is to be presented to the Directors as soon as possible.本報(bào)告須盡快呈送董事會。

3.This report tries to find out who are the customers of ABC Center and whether they are satisfied with the services in the city.本報(bào)告試圖調(diào)查清楚誰是ABC中心的客戶以及他們是否對本城市內(nèi)的服務(wù)滿意。

4.The objective of this study is to provide information to determine which aspects of shopping environment cannot satisfy the customers, and to propose improvement solutions.本研究的目的是提供相關(guān)情報(bào)，以查清購物環(huán)境中有哪些地方不能滿足顧客，并提出改善購物環(huán)境的方法

5.This report examines the extent of the problem of absenteeism among fourth-year Information majors at the university.不報(bào)告旨在調(diào)查大學(xué)中四年級信息專業(yè)學(xué)生中曠課情況的嚴(yán)重程度。

6.This report investigates the reasons for the problem and recommends measures for improvement.本報(bào)告調(diào)查了問題的原因并提出解決的方法。

7.In the past three months the Service Department received more than 100 complaints from surfers.在過去的三個(gè)月中，服務(wù)部門收到了上網(wǎng)者100多個(gè)投訴。

8.The overriding problem with these is the access to the corporate website.最主要的問題是難以進(jìn)入到公司的網(wǎng)站。

9.From early this year, we have been receiving customer letters complaining about services of our sales persons.從今年較早的時(shí)候起，我們就收到了關(guān)于我們銷售人員服務(wù)方面的投訴信。

10.It has been found that more and more customers, especially foreign consumers, returned their goods bought in this supermarket.我們發(fā)現(xiàn)已有越來越多的顧客，特別的國外顧客，退回在這個(gè)超市中購買的商品。

11.These cases had a negative impact on our sales and the reputation of our market operator.這些事件對我們的銷售和我們市場的經(jīng)營者產(chǎn)生了負(fù)面影響。

12.Up till now, the e-business company mainly falls into three groups: B2B(business to business), B2C(business to customers), and C2C(customers to customers).The three modes are different in making a profit.至今，電子商務(wù)公司大致分為三大類：B2B(公司對公司), B2C(公司對客戶)和 C2C(客戶對客戶)。這三種模式在利潤的獲取方式上不同。

13.It is of vital importance to choose a suitable business mode and stay on it.選擇一種合適的模式并營運(yùn)下來至關(guān)重要。

14.Some companies are inclined to change their business modes quite frequently, which have resulted in a waste of resources.有些公司輕易頻繁地變換他們的商務(wù)模式，這導(dǎo)致了資源的浪費(fèi)。

15.Another key factor to set up an e-business company is the lack of continued investment.建立電子商務(wù)公司的另一個(gè)因素是缺乏資金的持續(xù)投入。

16.Most of the information in this report was gathered from a questionnaire distributed to 45 IT workers, and from interviews with ten of them.Valid feedbacks in writing numbered 39 and interviews, 10.本報(bào)告的信息大部分來自對45名IT行業(yè)產(chǎn)業(yè)工人的問卷調(diào)查和對其中10的談話。有效的反饋包括39份調(diào)查問卷和10份對話記錄。

17.The information of this report is gathered from interviews with directors of Bureau of Education for the Dongcheng and Xuanwu Districts, Beijing, and a collective interview with 45 teachers from 15 schools in the two communities.本報(bào)告資料的來自于對北京東城區(qū)和宣武區(qū)教育局局長的談話記錄和這兩個(gè)區(qū)15所學(xué)校45名老師的綜合談話記錄。

18.The cases presented in the report was collected form some Chinese export and import companies based in Beijing.And the introduction and Background information was gathered from the Annual Report on China Export and Import.本報(bào)告中的事例來自于北京的一些中國進(jìn)出口公司。導(dǎo)言和背景信息來源于中國進(jìn)出口報(bào)告。

19.The information for this report was gathered form the questionnaires done by 100 students form University of International Business & Economics, who were chosen at random, including both undergraduates and postgraduates.本報(bào)告的信息來源于對國際商務(wù)與經(jīng)濟(jì)大學(xué)100名同學(xué)做的問卷調(diào)查，他們是隨機(jī)抽出的本科生和研究生。

20.The questionnaires were jointly designed by the marketing department, sales department and customer service department of MWB Bookstore.The customer service staff distributed and collected the survey forms.問卷是由MWB書店市場部、銷售部和客戶服務(wù)部共同設(shè)計(jì)。客戶服務(wù)部分發(fā)和回收了調(diào)查表。

21.The report investigate the structure of the customer groups.It also looks at customers’ satisfaction and disaffection degree over the City’s infrastructure, price and service.這份報(bào)告調(diào)查了客戶群的結(jié)構(gòu)。它也分析了顧客對城市基礎(chǔ)設(shè)施、價(jià)格和服務(wù)的滿意和不滿意的程度。

22.This report investigate the students’ attitudes towards setting up a night snack bar.這份報(bào)告調(diào)查了學(xué)生們對設(shè)立夜市小吃店的態(tài)度。

23.It also collects some detailed information about setting up the night snack bar.也收集了關(guān)于建立夜市小吃店的詳細(xì)資料。

24.The customers are analyzed in various aspects, such as their age, sex, monthly income, and means of transportation.顧客也被從幾個(gè)方面進(jìn)行分析，如他們的年齡、性別、月收入和交通方式。

25.The services are examined in two aspects: one is the infrastructures and facilities, and the other is the performance of shop assistants.服務(wù)在兩方面進(jìn)行考查：一方面是基礎(chǔ)設(shè)施和設(shè)備，另一方面是營業(yè)員的服務(wù)。

26.The three alternatives to fossil fuels considered in this report are solar energy, wind power and hydropower.本報(bào)告中考慮的石油的三種代用品是大陽能、風(fēng)電和水電。

27.The omission of other alternatives, such as nuclear power, is due to the excessive environmental problems involved in utilizing these sources, or to the obvious inability of the source to provide sufficient energy to meet the needs of the country in the new century.剔除其它備選能源，如核能，是因?yàn)槭褂眠@些能源時(shí)帶來的過度的環(huán)境問題，或者是因?yàn)槠湓谛碌氖兰o(jì)明顯不能提供足夠的能源滿足這個(gè)國家的需要。28.From the figures presented in the findings, it can be concluded that :從調(diào)查結(jié)果中的數(shù)據(jù)可以看出：

29.Revenue from new customers accounts for over 80 per cent of new business by the end of yesteryear.到去年年末，來自新客戶的收入占新業(yè)務(wù)的百分之八十。

30.Contracted sales agents have proved the most productive and cost effective in the direct marketing sector.已簽約的銷售代理在直銷領(lǐng)域證明是最有成效和低成本的。

31.These 50 interviews made early July suggest that many aspects of the shopping environment in the Shopping City cannot satisfy the customers.七月上旬做的50份談話調(diào)查顯示購物城的購物環(huán)境在許多方面不能滿足顧客的需要。

32.Facilities and services therefore need to be improved.The most noteworthy weaknesses are the lobby areas, toilet rooms, location signs, ventilating facilities, try-on cubicles and cashier services.因此設(shè)施和服務(wù)需要改進(jìn)。最明顯的地方是大堂、洗手間、通風(fēng)設(shè)施，試衣間和收款服務(wù)。

IV.Core Words and Phrases abstract／synopsis概要

accident 事故

analyze 分析

annual report報(bào)告

appended part附錄部分

appendix附錄

arbitration 仲裁

arrangement 安排

audit審計(jì)

bibliography參考書目

body part正文部分

concern關(guān)注

conclusions結(jié)論

consequence 后果

ending結(jié)尾

evaluate 評估

facts 事實(shí)

feasibility report可行性報(bào)告

finance財(cái)務(wù)

findings 調(diào)查結(jié)果

incident report事故報(bào)告

introduction導(dǎo)言

investigation 調(diào)查

investigative report調(diào)查報(bào)告

investment投資

letter of authorization授權(quán)書

letter of transmittal報(bào)告?zhèn)鬟_(dá)書

letter report書信體報(bào)告

list of illustrations插圖目錄

management 管理

market analysis市場分析

memo report便函體報(bào)告

periodical report 定期報(bào)告

personnel人事

possibility 可能性

preliminary part前頁部分

production生產(chǎn)

Profits &Losses損益

progress report進(jìn)度報(bào)告

project plan項(xiàng)目計(jì)劃

proposal report建議報(bào)告

recommendations建議

sales銷售

selection 選擇

short document report簡短文件體報(bào)告

signature 簽名

solution 解決

summary 總結(jié)

table of contents目錄

text主體

title f1y標(biāo)題襯頁

title page標(biāo)題頁

trip report公差報(bào)告

第五篇：報(bào)告類文體寫作

報(bào)告類文體寫作 第一節(jié) 調(diào)查報(bào)告

教學(xué)目標(biāo)

●了解調(diào)查報(bào)告的特點(diǎn)、作用和分類 ●掌握調(diào)查報(bào)告的結(jié)構(gòu)和寫法 ●學(xué)會寫調(diào)查報(bào)告 教學(xué)重點(diǎn) ●寫調(diào)查報(bào)告 教學(xué)難點(diǎn)

●調(diào)查報(bào)告的結(jié)構(gòu)和寫法

一、調(diào)查報(bào)告的概念和特點(diǎn)

調(diào)查報(bào)告是對某一事物或問題進(jìn)行實(shí)際調(diào)查、分析、研究后寫成的反映調(diào)查研究成果的書面報(bào)告。它具有敘述的客觀性、范圍的廣泛性、強(qiáng)烈的針對性、內(nèi)容的典型性、問題的提示性、結(jié)構(gòu)的完整性等特點(diǎn)。

二、調(diào)查報(bào)告的作用

１．調(diào)查報(bào)告可為制定方針、政策及領(lǐng)導(dǎo)者的正確決策提供依據(jù)。它能通過真實(shí)地反映社會實(shí)際情況和問題，使政府各部門制定的方針政策更符合實(shí)際同時(shí)，也為領(lǐng)導(dǎo)正確決策和執(zhí)行政策提供參考和依據(jù)。

２．調(diào)查報(bào)告可通過典型調(diào)查，宣傳、介紹先進(jìn)經(jīng)驗(yàn)和先進(jìn)人物事跡，借以指導(dǎo)全面工作。例如：《首都鋼鐵公司是怎樣實(shí)行經(jīng)濟(jì)責(zé)任制的》。

３．調(diào)查報(bào)告可通過典型調(diào)查，揭露社會問題，鞭撻不良傾向，改正工作中的失誤。從而引起有關(guān)部門的注意和重視，起到解決問題，教育廣大干部群眾的作用。例如，《中國首例特大有害化工廢料進(jìn)境事件追蹤調(diào)查》。

４．調(diào)查報(bào)告可通過調(diào)查揭露事實(shí)真相，說明和回答社會問題。社會上和組織中往往會對某一事件、某一問題爭論不休或眾說紛紜，在真相不清，謠傳離奇的情況下，就需要用調(diào)查報(bào)告來澄清事實(shí)真相，幫助群眾分清是非和真?zhèn)巍１热纭洞笄袂f事件的前前后后》。

三、調(diào)查報(bào)告的類型和基本內(nèi)容 日常工作中，常見的調(diào)查報(bào)告主要有以下幾種： 

（一）典型經(jīng)驗(yàn)性調(diào)查報(bào)告

這類調(diào)查報(bào)告主要是反映先進(jìn)單位或先進(jìn)個(gè)人的典型經(jīng)驗(yàn)。具有較強(qiáng)的示范引路作用。如《關(guān)于任昌霞同志先進(jìn)事跡的調(diào)查報(bào)告》。這種調(diào)查報(bào)告的內(nèi)容一般包括調(diào)查目的、情況和經(jīng)驗(yàn)，及推廣經(jīng)驗(yàn)的意義。其中情況和經(jīng)驗(yàn)為主要內(nèi)容，可以分條論述。



（二）綜合分析調(diào)查報(bào)告

這類報(bào)告是就一個(gè)單位的多方面情況進(jìn)行較全面的調(diào)查，或圍繞一個(gè)問題進(jìn)行多方面的普遍調(diào)查，或就某個(gè)問題對許多單位進(jìn)行廣泛調(diào)查，然后加以綜合分析的報(bào)告。綜合分析調(diào)查報(bào)告的內(nèi)容一般包括調(diào)查目的、概況，重點(diǎn)問題綜合分析，提出建議等。如《一個(gè)辦得較好的外向型工業(yè)區(qū)——蛇口經(jīng)濟(jì)發(fā)展調(diào)查》。

（三）揭露問題性調(diào)查報(bào)告

這類調(diào)查報(bào)告是對現(xiàn)實(shí)社會中某些丑惡現(xiàn)象、惡劣行徑和社會弊端進(jìn)行揭露，并分析和歸納出教訓(xùn)，以引起有關(guān)部門及社會的關(guān)注和重視。基本內(nèi)容除分條列舉事實(shí)外，還要分析原因，說明后果。如《關(guān)于劣質(zhì)奶粉殘害嬰兒事件的調(diào)查報(bào)告》。

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（四）探討、研究性調(diào)查報(bào)告

這類調(diào)查報(bào)告主要是針對某一領(lǐng)域或某一方面工作中存在的帶有普遍性影響的社會矛盾或問題的具體表現(xiàn)，透徹分析其產(chǎn)生的原因，提出解決這些矛盾和問題的意見、建議設(shè)想、措施等，從而為各級領(lǐng)導(dǎo)機(jī)關(guān)或有關(guān)部門制定決策和加強(qiáng)管理提供依據(jù)和參考。如《農(nóng)村勞動(dòng)力的剩余及其出路》。

（五）介紹新生事物的調(diào)查報(bào)告

這類調(diào)查報(bào)告的主要內(nèi)容是反映現(xiàn)實(shí)生活中涌現(xiàn)出來的新生事物，以及新生事物產(chǎn)生背景、情況、特點(diǎn)和產(chǎn)生發(fā)展的過程，并提示它成長的規(guī)律，闡明它的作用和意義，借以促進(jìn)新生事物的成長和推廣。比如《杭州萬向節(jié)廠創(chuàng)辦農(nóng)業(yè)車間的調(diào)查》。

四、調(diào)查報(bào)告的格式

調(diào)查報(bào)告的格式一般由標(biāo)題和正文兩部分構(gòu)成。

（一）標(biāo)題 調(diào)查報(bào)告的標(biāo)題有兩種形式：單行標(biāo)題、雙行標(biāo)題。

１．單行標(biāo)題 一般有兩種寫法：一種是公文式，通常由“事由＋文種”組成。如《關(guān)于××制藥廠挖掘人才的調(diào)查報(bào)告》等。另一種是文章式，通常由調(diào)查報(bào)告的基本內(nèi)容概括而成。如《耕地減少，“經(jīng)驗(yàn)”何在》。

２．雙行標(biāo)題 由正題和副題組成，正題突出主題，副題標(biāo)明調(diào)查對象和內(nèi)容及文體名稱。如《不要讓子孫后代埋怨我們——關(guān)于北京河流污染情況的調(diào)查》。

（二）正文

調(diào)查報(bào)告的正文一般分為導(dǎo)語、主體和結(jié)尾三部分。

１．導(dǎo)語 導(dǎo)語的文字一定要高度概括，提綱挈領(lǐng)，簡明扼要，緊扣主題。這部分側(cè)重說明調(diào)查的目的、對象、經(jīng)過、時(shí)間方法、范圍、結(jié)果和意義等。其目的主要是便于讀者了解整個(gè)調(diào)查報(bào)告的概況和基本內(nèi)容。

２．主體 這是調(diào)查報(bào)告的核心部分。這部分的內(nèi)容包括作者所要報(bào)告的調(diào)查事實(shí)、作者的觀點(diǎn)或調(diào)查結(jié)論。

主體的結(jié)構(gòu)形式多種多樣，常見的有如下幾種：

（１）橫式結(jié)構(gòu)，也叫并列式。即按主要經(jīng)驗(yàn)或問題及各部分之間的邏輯關(guān)系安排層次?？偨Y(jié)經(jīng)驗(yàn)和反映、分析情況的調(diào)查報(bào)告常常采用這種結(jié)構(gòu)形式。（２）縱式結(jié)構(gòu)。即按事件、問題的發(fā)生、發(fā)展和結(jié)局的先后順序進(jìn)行敘述和議論。這種縱式結(jié)構(gòu)較簡單，所以內(nèi)容單一集中的調(diào)查報(bào)告常用這種形式。（３）對比式。即把兩個(gè)不同對象加以對比來寫。它用對比的方式組織和安排材料。

（４）交叉式。這種結(jié)構(gòu)形式兼有橫式和縱式的優(yōu)點(diǎn)，但較復(fù)雜。在敘述和議論事件的發(fā)展過程時(shí)采用縱式結(jié)構(gòu)談經(jīng)驗(yàn)教訓(xùn)、體會、收獲時(shí)采用橫式結(jié)構(gòu)。它適用于涉及面較廣、內(nèi)容較復(fù)雜的調(diào)查報(bào)告。

３．結(jié)尾 調(diào)查報(bào)告的結(jié)尾多種多樣，以自然收束為上品，要求簡明扼要、意盡即止?？梢钥偨Y(jié)全文，得出結(jié)論可以精辟議論，深化主題可以展望未來，提出希望和建議等等。也有些調(diào)查報(bào)告沒有明顯的結(jié)語，主體寫完就自然收束。

五、調(diào)查報(bào)告的寫作技巧

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（一）深入實(shí)際，充分掌握真實(shí)材料 掌握真實(shí)材料，是寫好調(diào)查報(bào)告的基礎(chǔ)和前提。要有第一手真實(shí)的材料，就必須深入實(shí)際，開展調(diào)查研究。要深入了解和掌握群眾普遍關(guān)心的、迫切需要解決的，并帶有普遍性、傾向性、真實(shí)性的問題和材料。只有深入調(diào)查，掌握的材料才能真實(shí)可靠，確鑿無誤。寫出來的調(diào)查報(bào)告才不會失去它的科學(xué)價(jià)值。

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（二）精選典型材料 選定材料，是分析研究問題的依據(jù)，是調(diào)查報(bào)告寫作的基礎(chǔ)。要有目的地選擇典型材料，要緊緊圍繞調(diào)查的目的、主題精選典型材料和典型事例。典型材料能夠有力、貼切、生動(dòng)地說明問題和觀點(diǎn)。典型材料貴精不貴多，要選得精，用得好，發(fā)揮“以一當(dāng)十”的作用。

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（三）以敘述為主，敘議結(jié)合 調(diào)查報(bào)告主要以敘述、說明、議論為表達(dá)方式，且以敘述為主。介紹調(diào)查經(jīng)過、基本情況、事實(shí)材料都要用敘述，并輔以說明同時(shí)對調(diào)查的事實(shí)加以分析綜合、歸納結(jié)論，總結(jié)經(jīng)驗(yàn)，因而以敘為主，夾敘夾議、敘議結(jié)合是調(diào)查報(bào)告的主要寫作特色。

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（四）語言生動(dòng) 調(diào)查報(bào)告是實(shí)用性很強(qiáng)的應(yīng)用文體，容納的事實(shí)材料很多，敘述要力求簡潔、明了、具體、生動(dòng)。用簡潔明了的語言，具體準(zhǔn)確地把事實(shí)和觀點(diǎn)表達(dá)出來。同時(shí)，要注意使用活潑、生動(dòng)事例，富有表現(xiàn)力的語言加強(qiáng)文章的說服力。

第二節(jié) 市場調(diào)查報(bào)告

教學(xué)目標(biāo)

●了解市場調(diào)查報(bào)告的概念、特點(diǎn) ●掌握市場調(diào)查報(bào)告的種類、結(jié)構(gòu) ●學(xué)會市場調(diào)查的基本方法 ●學(xué)會寫作市場調(diào)查報(bào)告 教學(xué)難點(diǎn)

●市場調(diào)查的基本方法 教學(xué)重點(diǎn)

●寫作市場調(diào)查報(bào)告

一、市場調(diào)查報(bào)告的概念、特點(diǎn)

市場調(diào)查報(bào)告是對市場的營銷情況或重要的經(jīng)濟(jì)現(xiàn)象進(jìn)行調(diào)查后，經(jīng)過科學(xué)的分析、研究寫成的報(bào)告性文書。市場調(diào)查報(bào)告為市場預(yù)測提供依據(jù)，幫助經(jīng)營管理者制定適當(dāng)?shù)慕?jīng)營策略和工作目標(biāo)。

市場調(diào)查報(bào)告是調(diào)查報(bào)告的一個(gè)分支，它是以了解市場情況，反映商品供求及企業(yè)發(fā)展?fàn)顩r，總結(jié)經(jīng)驗(yàn)，提示矛盾，指導(dǎo)工作為目的的專業(yè)性調(diào)查報(bào)告，其主要特點(diǎn)有： １．真實(shí)性

市場調(diào)查報(bào)告的調(diào)查目的，主要是為了了解市場真實(shí)情況，為企業(yè)決策提供可靠的依據(jù)，因此，必須如實(shí)地、客觀地反映市場真實(shí)情況，不夸大，不縮小，報(bào)告中所用的事實(shí)與數(shù)據(jù)都真實(shí)、準(zhǔn)確無誤，這樣，才能增強(qiáng)市場調(diào)查報(bào)告的可信度及說服力。２．針對性

市場調(diào)查報(bào)告是為了研究、分析市場存在的問題、經(jīng)驗(yàn)。因此，市場調(diào)查報(bào)告的寫作要有明確的目的性和針對性，如有關(guān)市場的生產(chǎn)、需求情況，有關(guān)市場行情等急需解決的問題。在深入市場調(diào)查之前，目的越明確，針對性越強(qiáng)，撰寫的市場調(diào)查報(bào)告作用越明顯，其價(jià)值也越高。３．時(shí)效性

市場調(diào)查的目的是反映市場信息。在經(jīng)濟(jì)活動(dòng)中，市場形式瞬息萬變，對任何一個(gè)企業(yè)，時(shí)間就是金錢和效益，任何過時(shí)的信息與報(bào)告，都會失去其應(yīng)用價(jià)值。所以，市場調(diào)查報(bào)告的寫作必須講求實(shí)效，調(diào)查要及時(shí)，報(bào)告要迅速。４．指導(dǎo)性

市場調(diào)查報(bào)告是應(yīng)企業(yè)的生產(chǎn)與經(jīng)營管理的需要而產(chǎn)生的，它不只是客觀事實(shí)的敘述，更重要的在于它是對事實(shí)的分析和概括，是對事實(shí)的內(nèi)在規(guī)律的探求，反映了經(jīng)濟(jì)活動(dòng)中出現(xiàn)的問題，因此，市場調(diào)查報(bào)告對經(jīng)濟(jì)工作實(shí)踐具有很強(qiáng)的指導(dǎo)意義和實(shí)用價(jià)值。

二、種類

市場調(diào)查報(bào)告屬于專業(yè)性調(diào)查報(bào)告，依據(jù)調(diào)查的內(nèi)容和作用，可分為： １．市場產(chǎn)品情況調(diào)查報(bào)告

以產(chǎn)品調(diào)查為主，重點(diǎn)介紹市場對產(chǎn)品的數(shù)量、規(guī)格、型號、品種、性能、價(jià)格、技術(shù)服務(wù)等方面的評價(jià)、建議和要求，從而了解產(chǎn)品的市場地位及其占有率等信息。

２．市場銷售情況調(diào)查報(bào)告

突出介紹產(chǎn)品市場分布，消費(fèi)人口構(gòu)成，銷售規(guī)模，銷售渠道，銷售能力，倉儲運(yùn)輸成本，廣告費(fèi)用及效果等等。３．市場競爭情況調(diào)查報(bào)告

以調(diào)查市場競爭情況為主，具體說明市場上同類產(chǎn)品在質(zhì)量、價(jià)格、品種、交貨期限、零配件供應(yīng)、經(jīng)營推銷方式、服務(wù)特點(diǎn)等方面的情況。

三、市場調(diào)查的基本方法

市場調(diào)查的基本方法有普查、抽樣調(diào)查、典型與重點(diǎn)調(diào)查等。普查是全面性的調(diào)查、規(guī)模大、花費(fèi)高、時(shí)間長、調(diào)查的結(jié)果往往因時(shí)間的遷延而失去意義。在市場變化快的情況下，一般都不用這種方法。抽樣、典型與重點(diǎn)調(diào)查法要比較準(zhǔn)確地選擇有代表性的對象，否則會影響調(diào)查效果。

具體的調(diào)查方法有：

觀察法：即調(diào)查者親臨現(xiàn)場，在被調(diào)查者無所感知的情況下進(jìn)行調(diào)查。這種調(diào)查需根據(jù)調(diào)查內(nèi)容在調(diào)查前擬定調(diào)查提綱。詢問法：即調(diào)查者確定調(diào)查內(nèi)容后直接與被調(diào)查者接觸交談或者用書面（問卷）的方式進(jìn)行。

四、結(jié)構(gòu)

市場調(diào)查報(bào)告的格式一般由標(biāo)題、前言、正文和結(jié)尾四部分構(gòu)成。

（一）標(biāo)題

市場調(diào)查報(bào)告的標(biāo)題沒有固定的格式，可以根據(jù)市場調(diào)查的目的、內(nèi)容、范圍及結(jié)論來確定。從形式上看，可分為以下幾類： １．公文式標(biāo)題

通常由調(diào)查范圍、對象、內(nèi)容和文種幾個(gè)要素組成，前邊加上引導(dǎo)詞“關(guān)于”。如《關(guān)于×××冰箱在北京市場銷售的調(diào)查》。這類標(biāo)題簡單明了，但過于平談，缺乏生動(dòng)性。２．新聞式標(biāo)題

采用新聞式標(biāo)題的擬題方法，將調(diào)查報(bào)告的中心內(nèi)容簡明扼要地提示出來。這種寫法分為單標(biāo)題和雙標(biāo)題兩種。單標(biāo)題如，《紅富士蘋果在西安市場暢銷》雙標(biāo)題如《傳統(tǒng)商業(yè)走向現(xiàn)代商業(yè)的探索——北京市連鎖商業(yè)調(diào)查》。

無論用哪一種形式作標(biāo)題，都必須簡潔、準(zhǔn)確、新穎、醒目，概括出全文的基本內(nèi)容。

（二）前言

是市場調(diào)查報(bào)告的開頭部分。它主要概括介紹調(diào)查的時(shí)間、地點(diǎn)、對象、內(nèi)容、范圍、目的以及所采用的調(diào)查方法等，也可以簡略介紹調(diào)查的結(jié)論。寫法上一般是點(diǎn)到為止，不需要詳細(xì)說明。有的市場調(diào)查報(bào)告也可以不寫前言，而把它放在正文部分。

（三）正文

正文是市場調(diào)查報(bào)告的主體。正文主要是根據(jù)調(diào)查所獲得資料的性質(zhì)和內(nèi)在聯(lián)系，集中反映調(diào)查的成果，對分析預(yù)測及所提建議等加以詳盡闡述。從內(nèi)容上看，正文一般包括如下幾個(gè)部分： １．情況介紹

對調(diào)查對象作進(jìn)一步的闡述和分析。一般是以文字說明為主，必要時(shí)也以圖表及數(shù)字進(jìn)行補(bǔ)充說明。２．分析下結(jié)論

通過運(yùn)用科學(xué)的分析方法，在充分占有翔實(shí)的材料、準(zhǔn)確的數(shù)據(jù)、典型的事例的基礎(chǔ)上，全面剖析，綜合衡量，以得出正確的調(diào)查結(jié)論。市場調(diào)查報(bào)告雖不以預(yù)測為重點(diǎn)，但也往往對市場的變化趨勢有所展望。分析內(nèi)容包括產(chǎn)品需求量，新產(chǎn)品的開發(fā)，消費(fèi)習(xí)慣的變化，市場走向等。３．對策與措施

對市場調(diào)查中發(fā)現(xiàn)的各種矛盾，各種不穩(wěn)定因素和各種不利條件，提出有針對性的、切實(shí)可行的措施和辦法，為企業(yè)管理者制定決策提供可靠依據(jù)和參考意見。(四)結(jié)尾

結(jié)尾是全文的終結(jié)，通常與前言相照應(yīng)，起到概括結(jié)論，強(qiáng)調(diào)主旨，加深印象以及響應(yīng)開頭的作用。有的市場調(diào)查報(bào)告的結(jié)尾部分在主體部分已闡述，可以略寫或省去。

市場調(diào)查報(bào)告的結(jié)構(gòu)形式要為市場調(diào)查報(bào)告的內(nèi)容服務(wù)，要從實(shí)際出發(fā)，靈活運(yùn)用，不必要也不可能按一個(gè)固定的模式來寫市場調(diào)查報(bào)告。

五、寫作注意事項(xiàng) １．選好調(diào)查課題

市場情況是紛繁復(fù)雜的，市場的情況變化不定，因此要密切注意市場狀況，抓住典型課題，有針對性地去調(diào)查、分析，以適應(yīng)市場環(huán)境。２．講求實(shí)效

市場的情況瞬息萬變，隨時(shí)會出現(xiàn)新情況、新問題，要想獲得有價(jià)值的資料，必須抓緊時(shí)機(jī)，迅速調(diào)查，及時(shí)寫作。否則，寫出的市場調(diào)查報(bào)告不是雪中送炭，而是雨后送傘，失去對企業(yè)生產(chǎn)和經(jīng)營決策的指導(dǎo)意義。３．認(rèn)真地整理、分析市場調(diào)查資料

要寫好市場調(diào)查報(bào)告，首先要大量搜集、占有第一手市場信息資料。其次要進(jìn)行資料整理，去偽存真，進(jìn)行歸類。然后對整理后的資料進(jìn)行科學(xué)分析，找出市場規(guī)律和本質(zhì)問題。４．合理安排結(jié)構(gòu)，文辭簡潔 報(bào)告要結(jié)構(gòu)嚴(yán)密，思路清晰，判斷、推理符合邏輯，觀點(diǎn)和材料合理結(jié)合。報(bào)告的語言準(zhǔn)確、簡潔、生動(dòng)，議論精當(dāng)、扼要。

第三節(jié) 市場預(yù)測報(bào)告

教學(xué)目標(biāo)

●了解市場預(yù)測報(bào)告的概念、特點(diǎn)、作用 ●掌握市場預(yù)測報(bào)告的種類、結(jié)構(gòu)和寫法 ●學(xué)會寫作市場預(yù)測報(bào)告 教學(xué)重點(diǎn)

●寫作市場預(yù)測報(bào)告 教學(xué)難點(diǎn)

●市場預(yù)測報(bào)告的結(jié)構(gòu)和寫法

一、市場預(yù)測報(bào)告的概念

市場預(yù)測報(bào)告是反映市場預(yù)測過程及其預(yù)測成果的一種書面報(bào)告，是根據(jù)市場調(diào)查得到的信息、資料，運(yùn)用科學(xué)方法，對未來市場的需求變化作出分析、推測和判斷，并把這一分析、推測和判斷的過程及發(fā)現(xiàn)的規(guī)律用書面形式反映出來，為企業(yè)計(jì)劃和經(jīng)營提供參考的書面材料。

二、市場預(yù)測報(bào)告的作用

對市場進(jìn)行準(zhǔn)確預(yù)測，及時(shí)掌握市場變化趨勢，能夠增強(qiáng)企業(yè)商品經(jīng)營的自覺性，減少和防止商品經(jīng)營的盲目性，是企業(yè)開展經(jīng)濟(jì)活動(dòng)、不斷改革創(chuàng)新的重要保證，是企業(yè)制定發(fā)展規(guī)劃的基礎(chǔ)。通過正確的市場預(yù)測，能為企業(yè)提供科學(xué)的經(jīng)濟(jì)情報(bào)，使企業(yè)在競爭中掌握主動(dòng)，避免風(fēng)險(xiǎn)和危機(jī)，為企業(yè)經(jīng)營決策提供科學(xué)依據(jù)，使企業(yè)健康發(fā)展。

三、市場預(yù)測報(bào)告的特點(diǎn) 

（一）預(yù)見性

市場預(yù)測報(bào)告的最大特點(diǎn)是對事物未來發(fā)展方向和特點(diǎn)的事前預(yù)測。這就要求市場預(yù)測必須通過充分的調(diào)查研究，運(yùn)用有關(guān)的經(jīng)濟(jì)學(xué)理論和方法，正確地分析研究有關(guān)的數(shù)據(jù)資料，作出準(zhǔn)確預(yù)測。

（二）科學(xué)性

客觀的經(jīng)濟(jì)現(xiàn)象在各個(gè)發(fā)展階段往往具有一定的內(nèi)在聯(lián)系。市場預(yù)測就是通過對經(jīng)濟(jì)現(xiàn)象的歷史和現(xiàn)狀的分析，掌握內(nèi)在聯(lián)系，提示發(fā)展規(guī)律，并推測未來的發(fā)展趨勢。市場預(yù)測不只憑借實(shí)踐經(jīng)驗(yàn)來進(jìn)行，更要依據(jù)科學(xué)的方法加以分析研究，力戒主觀盲目，在占有詳盡的信息資料基礎(chǔ)上，經(jīng)過嚴(yán)密的推理和科學(xué)的運(yùn)算，得出準(zhǔn)確結(jié)論，從而保證預(yù)測結(jié)果的科學(xué)性和精確度。

（三）時(shí)效性

市場預(yù)測報(bào)告必須及時(shí)對市場和產(chǎn)品的發(fā)展方向作出預(yù)測，并且及時(shí)將預(yù)測信息傳遞給有關(guān)部門，使企業(yè)及時(shí)準(zhǔn)確地把握市場的現(xiàn)狀和未來的發(fā)展趨勢，在競爭中掌握主動(dòng)。

四、市場預(yù)測報(bào)告的種類 

（一）按預(yù)測的范圍劃分

可分為宏觀預(yù)測報(bào)告和微觀預(yù)測報(bào)告。一般地說，宏觀預(yù)測和微觀預(yù)測往往結(jié)合起來進(jìn)行，這樣得到的數(shù)據(jù)更為準(zhǔn)確和可靠。

（二）按預(yù)測的對象劃分

可分為市場需求預(yù)測報(bào)告、市場占有率預(yù)測報(bào)告、產(chǎn)品發(fā)展預(yù)測報(bào)告、資源預(yù)測報(bào)告等。

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（三）按空間層次劃分

可分為全國性市場預(yù)測報(bào)告、地區(qū)性市場預(yù)測報(bào)告。

（四）按時(shí)間層次劃分

可分為短期、近期、中期和長期市場預(yù)測報(bào)告。

五、市場預(yù)測報(bào)告的結(jié)構(gòu)和寫法

市場預(yù)測報(bào)告一般由標(biāo)題、正文和結(jié)尾三部分組成。

（一）標(biāo)題

市場預(yù)測的標(biāo)題一般有兩種： １．公文式標(biāo)題

由預(yù)測范圍、期限、對象和文種構(gòu)成，如《我國特大城市的糧食消費(fèi)預(yù)測》。２．新聞式標(biāo)題

有的是單標(biāo)題，如《今冬取暖器市場旺中趨緩》；有的是雙標(biāo)題，如《今年電風(fēng)扇市場發(fā)展趨向——講究裝飾，追求舒適》。

（二）正文

正文一般由前言和主體兩部分組成。１．前言

一般簡要介紹寫作動(dòng)因或說明有關(guān)情況。如預(yù)測的范圍、對象、主要內(nèi)容、主要觀點(diǎn)或數(shù)據(jù)等。也有的預(yù)測報(bào)告不寫前言，而把它的內(nèi)容放在主體部分加以說明。２．主體

一般包括以下幾部分：（１）回顧歷史，說明現(xiàn)狀

根據(jù)經(jīng)濟(jì)現(xiàn)象的歷史發(fā)展，用翔實(shí)、準(zhǔn)確的材料來說明市場的發(fā)展現(xiàn)狀，這是分析預(yù)測的前提和基礎(chǔ)。說明現(xiàn)狀應(yīng)包括以下內(nèi)容：一是企業(yè)自身狀況。二是產(chǎn)品供求狀況。三是消費(fèi)者狀況。在寫作過程中，則要根據(jù)預(yù)測的目的和需要，有重點(diǎn)地加以取舍，抓住直接影響未來發(fā)展趨勢的基本情況，突出主要矛盾和重點(diǎn)內(nèi)容。

（２）分析事實(shí)，預(yù)測發(fā)展趨勢

這是預(yù)測報(bào)告的核心內(nèi)容。即根據(jù)上述各種現(xiàn)狀，加以分析研究，總結(jié)規(guī)律，預(yù)測產(chǎn)品發(fā)展趨勢，為企業(yè)產(chǎn)品的技術(shù)革新和發(fā)展提供依據(jù)。這一部分在寫作上既要提出明確的預(yù)測結(jié)論，又要以充分的證據(jù)來預(yù)測結(jié)論即要預(yù)測可見的、已出現(xiàn)的因素的影響，又要考慮潛在的、突變的因素的影響即要考慮客觀因素，又要考慮主觀因素。

（３）提出建議和設(shè)想，為經(jīng)營決策提供參考

市場預(yù)測報(bào)告的目的是預(yù)測市場發(fā)展趨勢，使企業(yè)避免風(fēng)險(xiǎn)和危機(jī)，為企業(yè)的未來發(fā)展提供依據(jù)、建議或設(shè)想。因此，必須科學(xué)、可靠、準(zhǔn)確。

（三）結(jié)尾

結(jié)尾或歸納全文，以深化主題或重申觀點(diǎn)，以加深認(rèn)識。也可只寫上預(yù)測單位或個(gè)人姓名，并注明時(shí)間即可。

在寫作過程中，上述內(nèi)容可有所側(cè)重或有所省略。如，有的預(yù)測報(bào)告沒有前言，有的把主體部分的歷史回顧與現(xiàn)狀寫得十分簡略，或予以省略，只把預(yù)測結(jié)果陳述出來，有的報(bào)告不寫建議。但分析、預(yù)測部分不可缺少，它是預(yù)測報(bào)告的核心和重點(diǎn)。

六、寫作市場預(yù)測報(bào)告應(yīng)注意以下問題 １．實(shí)事求是

要立足于客觀實(shí)際進(jìn)行分析預(yù)測。分析資料數(shù)據(jù)要力求忠于事實(shí)推斷未來經(jīng)濟(jì)活動(dòng)趨勢更要力求科學(xué)、真實(shí)，要客觀地報(bào)告預(yù)測結(jié)果。對預(yù)測結(jié)果所顯示出來的必然性趨勢，應(yīng)將其必然性規(guī)律準(zhǔn)確地提示出來；對預(yù)測結(jié)果所顯示出來的可能性發(fā)展趨勢，也應(yīng)將其偶然性特征精確地提示出來，以忠實(shí)于預(yù)測結(jié)果的原貌。２．講求時(shí)效

市場預(yù)測報(bào)告是為經(jīng)濟(jì)決策、經(jīng)濟(jì)計(jì)劃服務(wù)的。經(jīng)濟(jì)決策、經(jīng)濟(jì)計(jì)劃是為指導(dǎo)現(xiàn)實(shí)經(jīng)濟(jì)活動(dòng)而制定的，具有很強(qiáng)的時(shí)效性。這就客觀上要求市場調(diào)查與預(yù)測報(bào)告必須敏捷地捕捉經(jīng)濟(jì)活動(dòng)的最新變化事實(shí)，及時(shí)地進(jìn)行分析預(yù)測，迅速地將預(yù)測信息傳遞給經(jīng)濟(jì)決策部門及管理部門。３．分析、預(yù)測準(zhǔn)確

分析預(yù)測的準(zhǔn)確性直接關(guān)系到市場預(yù)測的科學(xué)性、經(jīng)濟(jì)決策的正確性、商業(yè)企業(yè)的經(jīng)營效益。因此，應(yīng)注意采用科學(xué)的方法，進(jìn)行客觀、準(zhǔn)確的分析預(yù)測。

第四節(jié) 經(jīng)濟(jì)活動(dòng)分析報(bào)告

教學(xué)目標(biāo)

●了解經(jīng)濟(jì)活動(dòng)分析報(bào)告的概念、作用 ●掌握經(jīng)濟(jì)活動(dòng)分析報(bào)告的種類、文體格式 ●學(xué)習(xí)分析經(jīng)濟(jì)活動(dòng)的基本方法 ●會寫經(jīng)濟(jì)活動(dòng)分析報(bào)告 教學(xué)重點(diǎn)

●分析經(jīng)濟(jì)活動(dòng)的基本方法 教學(xué)難點(diǎn)

●寫經(jīng)濟(jì)活動(dòng)分析報(bào)告

一、經(jīng)濟(jì)活動(dòng)分析報(bào)告的概念和作用

經(jīng)濟(jì)活動(dòng)分析報(bào)告是以經(jīng)濟(jì)理論和經(jīng)濟(jì)政策為指導(dǎo)，根據(jù)會計(jì)、統(tǒng)計(jì)、業(yè)務(wù)核算資料及調(diào)查研究所掌握的情況，運(yùn)用科學(xué)的方法，對企業(yè)或單位的經(jīng)濟(jì)活動(dòng)進(jìn)展情況和效果如何進(jìn)行分析研究后所寫出的書面材料。在社會主義市場經(jīng)濟(jì)條件下，經(jīng)濟(jì)活動(dòng)分析成為一種能動(dòng)地認(rèn)識經(jīng)濟(jì)規(guī)律的手段和加強(qiáng)經(jīng)濟(jì)管理的重要方法。特別在經(jīng)濟(jì)體制改革中，企業(yè)由單純的生產(chǎn)型轉(zhuǎn)變?yōu)樯a(chǎn)經(jīng)營型，進(jìn)而轉(zhuǎn)變?yōu)榻?jīng)營開拓型，客觀上要求經(jīng)濟(jì)活動(dòng)分析承擔(dān)起了解環(huán)境信息、尋求最佳經(jīng)營決策、挖掘生產(chǎn)潛力、謀求最佳經(jīng)濟(jì)效益的功能。因此，要求經(jīng)濟(jì)活動(dòng)分析由服務(wù)上級向服務(wù)內(nèi)部管理，重心由計(jì)劃指標(biāo)完成情況的評價(jià)轉(zhuǎn)向經(jīng)營決策的效益分析。這就要求跳出單純財(cái)務(wù)報(bào)表分析的圈子，重視對社會主義市場經(jīng)濟(jì)的研究，注意分析經(jīng)營環(huán)境、經(jīng)營能力和經(jīng)營目標(biāo)的適應(yīng)性，科學(xué)地謀劃經(jīng)營。這樣形成的經(jīng)濟(jì)活動(dòng)分析報(bào)告有著重要的作用：

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（一）有助于企業(yè)改善經(jīng)營管理，提高經(jīng)濟(jì)效益

經(jīng)濟(jì)活動(dòng)分析報(bào)告，是加強(qiáng)企業(yè)管理的一項(xiàng)重要依據(jù)。企業(yè)管理的決策、計(jì)劃、控制、總結(jié)評價(jià)等基本職能都離不開經(jīng)濟(jì)活動(dòng)分析。通過分析，由現(xiàn)象到本質(zhì)，發(fā)現(xiàn)問題，找出差距，提出改進(jìn)措施，便于領(lǐng)導(dǎo)部門改善經(jīng)營管理，提高經(jīng)濟(jì)效益。

（二）能幫助財(cái)政、銀行等部門更好地發(fā)揮職能作用

經(jīng)濟(jì)活動(dòng)分析報(bào)告在國民經(jīng)濟(jì)的一些職能部門也廣泛地使用著。財(cái)政、稅務(wù)、審計(jì)、銀行、統(tǒng)計(jì)等部門都經(jīng)常進(jìn)行經(jīng)濟(jì)活動(dòng)分析。通過分析，能幫助這些部門執(zhí)行國家政策法令和財(cái)經(jīng)紀(jì)律，促進(jìn)和監(jiān)督企業(yè)生產(chǎn)的正常進(jìn)行，充分發(fā)揮這些經(jīng)濟(jì)部門的職能作用。

二、經(jīng)濟(jì)活動(dòng)分析報(bào)告的種類和文體格式 

（一）經(jīng)濟(jì)活動(dòng)分析報(bào)告的種類

經(jīng)濟(jì)領(lǐng)域十分廣泛，經(jīng)濟(jì)活動(dòng)分析報(bào)告使用也十分頻繁。因此經(jīng)濟(jì)活動(dòng)分析報(bào)告種類繁多，且有著不同的層次級別和種類形式。歸納起來，主要的類型有： １．按分析內(nèi)容的廣度劃分，經(jīng)濟(jì)活動(dòng)分析報(bào)告可分為綜合分析報(bào)告和專題分析報(bào)告。綜合分析報(bào)告是對某一部門或某一單位一定時(shí)期內(nèi)的各項(xiàng)經(jīng)濟(jì)指標(biāo)，作全面系統(tǒng)分析的報(bào)告，其目的是全面檢查各項(xiàng)經(jīng)濟(jì)指標(biāo)的完成情況，找出帶有普遍性、關(guān)鍵性的問題進(jìn)行分析，從總體上認(rèn)識生產(chǎn)經(jīng)營活動(dòng)的成績、問題和原因，對經(jīng)濟(jì)活動(dòng)作出總的評價(jià)，提出改進(jìn)工作的全面措施。

專題分析是指對某一具體的經(jīng)濟(jì)技術(shù)指標(biāo)或經(jīng)濟(jì)活動(dòng)的某個(gè)具體方面進(jìn)行深入詳細(xì)的專門分析。這種分析報(bào)告重點(diǎn)突出，針對性強(qiáng)，反饋迅速，可以及時(shí)指導(dǎo)工作。

２．按照時(shí)間和內(nèi)容劃分，可分為決策分析、控制分析、評價(jià)分析。

決策分析是在選擇方案過程中，對各種方案預(yù)期經(jīng)濟(jì)效果的分析。通過分析，選出最佳方案。這是事前的分析。

控制分析是在計(jì)劃執(zhí)行過程中，為了全面控制企業(yè)的經(jīng)濟(jì)活動(dòng)，以保證計(jì)劃達(dá)到既定目標(biāo)所進(jìn)行的分析。這是事中的分析。

評價(jià)分析是總結(jié)性分析，通過分析，全面評價(jià)經(jīng)濟(jì)活動(dòng)，找出成績、問題，提出對策，使新一輪次的工作更好地展開。這是事后的分析。

傳統(tǒng)的經(jīng)濟(jì)活動(dòng)分析側(cè)重于事后分析，這種分析有滯后的弊病，若有問題不能起到“防患于未然”的作用，所以現(xiàn)在經(jīng)濟(jì)活動(dòng)分析正向事前、事中發(fā)展，以求形成全面經(jīng)濟(jì)活動(dòng)分析體系。

３．按照形式劃分，可分為文字分析報(bào)告和表格分析報(bào)告。實(shí)際使用時(shí)，常采用文字與表格相結(jié)合的方式表述。

（二）文體格式

１．標(biāo)題 經(jīng)濟(jì)活動(dòng)分析報(bào)告的標(biāo)題，一般要標(biāo)明被分析單位、分析期限、分析對象和文種，如《紅日旅游公司２００３經(jīng)濟(jì)活動(dòng)分析報(bào)告》、《大地旅游產(chǎn)品公司２００４年財(cái)務(wù)分析報(bào)告》。

除此以外，也可以將分析報(bào)告的主要內(nèi)容加以高度概括，或用分析得出的主要結(jié)論及建議作標(biāo)題，如：《電視機(jī)庫存結(jié)構(gòu)的分析》，《關(guān)于迅速整頓成品資金的建議》。也可以用提問方式指示分析的內(nèi)容，再以單位、分析期限、文種作為副標(biāo)題，如：《財(cái)政收入為什么不能與生產(chǎn)同步增長——近三年財(cái)政收入分析》。２．正文 正文開頭可安排一個(gè)導(dǎo)語。這是全文的開頭，常用的方式有以下幾種：有的點(diǎn)明形勢，指明所要分析的問題；有的介紹分析的時(shí)間、范圍、對象有的簡述分析的原因、目的，這些方法可以交叉使用。也有的分析報(bào)告開門見山寫主體部分，不寫導(dǎo)語。

正文主體部分主要寫三個(gè)內(nèi)容：

（１）經(jīng)濟(jì)活動(dòng)基本情況。這一部分主要根據(jù)會計(jì)核算、統(tǒng)計(jì)資料以及調(diào)查研究所掌握的情況，用對比分析法列出分析指標(biāo)，指出成績或問題，這一部分是分析的基礎(chǔ)。為了保證分析的準(zhǔn)確度和報(bào)告質(zhì)量，文中的數(shù)字要準(zhǔn)確，要能全面反映某一問題的全貌。

（２）成績或問題的分析。這一部分主要分析經(jīng)濟(jì)活動(dòng)“為什么這樣”的問題，這是全文的重點(diǎn)，主要是根據(jù)前一部分的數(shù)字和數(shù)據(jù)進(jìn)行分析，分析應(yīng)形成結(jié)論。這一部分一般采用分條列項(xiàng)寫法。

（３）提出建議。這一部分要提出解決問題的辦法，回答“怎么辦”的問題。應(yīng)注意在得出科學(xué)結(jié)論的基礎(chǔ)上，針對存在的問題，提出具體可行的意見和措施，落實(shí)到下期經(jīng)濟(jì)活動(dòng)的實(shí)踐中去。

三、分析經(jīng)濟(jì)活動(dòng)的基本方法

１．比較分析法。比較分析法又叫對比分析法，就是將同一基礎(chǔ)上（時(shí)間、內(nèi)容、項(xiàng)目和條件等）可比的數(shù)字資料進(jìn)行對比，根據(jù)比較的結(jié)果來研究經(jīng)濟(jì)活動(dòng)的情況和不同結(jié)果。

２．因素分析法。因素分析法是研究各種因素變動(dòng)對總體指標(biāo)影響程度的定量分析方法。就是將經(jīng)濟(jì)指標(biāo)按照分析目的的不同分解為若干因素，按順序依次將因素的計(jì)劃數(shù)替換為實(shí)際數(shù)，分別測定各個(gè)因素變動(dòng)對經(jīng)濟(jì)指標(biāo)影響程度的一種分析方法。

練習(xí)題

１．選擇一個(gè)待開發(fā)或正在開發(fā)的旅游景點(diǎn)作調(diào)查，以資源狀況、市場前景、宣傳包裝、服務(wù)管理等方面為內(nèi)容寫一篇調(diào)查報(bào)告。

２．請你結(jié)合今年“五一”或“十一”黃金周旅游情況，寫一篇旅游市場調(diào)查或旅游市場預(yù)測分析報(bào)告。