第一篇：工廠英文經典知識縮寫

工廠英文經典知識縮寫

工廠英文經典知識縮寫

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免費體驗史上最牛英語口語學習，太平洋英語www.tmdps.cn Design change notice DES Deselect all DFA Design For Assembly DFBA Design for Board Assembly DFDS Design for Demand Supply DfE Design for Environment DFFA Design for Final Assembly DFM Design For Manufacturing(includes DFPT, DFBA, DFFA)DFMEA Design Failure Mode and Effects Analysis DFPT Design for Production Test DG DI-EL.DUPLEXERS Resonator preparing DIR Design Improvement Reports DocMan Type of Lotus Notes database(for documents)DOE Design Of Experiment DOE Design Of Experiment DPM Defects Per Million

工廠英文經典知識縮寫

DSB Demand Supply Balance DSN Demand Supplier Network DUT Device Under Test DV Demand Volume DVR E0...E5 Concurrent Engineering(CE)Milestones E0..E5 Concurrent engineering(CE)milestones ECN Engineering Change Notice EFR Early Failure Rate ELMECH Electro Mechanical EMC Electro Magnetic Compatibility EMI Electro Magnetic Interference EMS Environmental Management Sys-tem EN European Norm EoL End of Life EPA ESD protected area ERP es Espoo ESD Electrostatic discharge ESDS Electrostatic discharge sensitive device ESI Early Supplier Involvement ETA Estimate to be arrive EUT Equipment Under Test EV Enclosed volume EVM Enhancements Version Management F Final, document to be archived FA Failure Analysis FAC Fully anechoic chamber FAQ Frequently Asked Questions FAI First article inspection FEM Finite Element Modelling FFR Field Failure Rate FIL Filter..FIML Fabric Inmold Labeling, same with CIM Custom In Mould FIT Failures in Time FMEA Failure Mode and Effect Analysis FOR FOT 第一次試模 FR Failure Rate G.A.General Assembly Gauge R&R Gauge Repeatability and Reproducibility GCPM GD&T Geometrical Dimensioning & Tolerances

工廠英文經典知識縮寫

GRP ground reference plane GRR Gauge Repeatability and Reproducibility HBM Human Body Model HBM Human Body Model –discharge type HCP horizontal coupling plane HIGH Highlight selected hk Hong Kong HUB Warehousing and Shipping functionality location ICDR Integrated Circuit Design Reviews ICDR IC Design Review ID Industrial Design IFR Intrinsic Failure Rate IMD Insert Mold Decoration IME Inject Mold Equipment IML Insert Mold Labeling IML IN MOLD LABELING IPQC In Process Quality Control IPR Intellectual Property Rights ISO International Standardization Organization jk JR&D Joint Research and development KCR Key Component Review KO Kick Off LA License Agreement la Los Angeles LAB Label LCL Lower Control Limit LL Lesson Learned LRVP Long Range Volume Plan LSL Lower Specification Limit LSSE Light SW Subcontractor Evaluation M&O Mechanics & Outsourcing M/C machine M3 Global quality database MAR Mechanics Acceptance Report MAR’s Mechanical Acceptance ReportMatCoMa MC Measuring Centre MD Mechanics Desgin MDF Material Data Form MDFs material data forms ME Manufacturing Engineer MECH Mechanics Jyv?skyl?

’s 工廠英文經典知識縮寫

MFI Melt flow index MIS MM Machine Model –discharge type MOR Monthly Operation Review MOSS Visual Quality Criteria’s procedure MPL Material Project Leader MPL / M Material Project Leader / Manager MPL/MPM Material Project Leader/ Manager MPM Material Project Manager MR Measurements Report MRPⅡ

MS Manufacturing Solutions MS Milestone MSA Measurement System Analysis MSID Moisture-Sensitive Identification MSM Mechnical Supplier Management MSM Mechanics Sourcing Manager MTO Make TO Order MTS Mechanical Technology Sourcing MULTIL.PRODUCTS Ceramic powder manuf, Sheet forming, Cutting, Printing, Firing NC non connect NCT NDA Non Disclosure Agreement NET Nokia Networks NET Networks NGP Nokia Global Processes NGS Nokia Global Standards NGSW Nokia Global Supplier Web NMP Nokia Mobile Phones Ltd NOSS Nokia Supplier Status database NPI Nokia Product Integration NPI New Product Introduction NPSQS Nokia Part Specific Quality Standards NRT Nokia Rapid Tooling NSL Nokia Substance List NSM Nokia Supplier Manual NSR Nokia Supplier Requirement NTP Normal temperature and pressure, see laboratory environment OAP Original Accessory Partner OCAP Out-of-Control Action Plan OCV Open Circuit Voltage ODM Original Design Manufacturer

工廠英文經典知識縮寫

ODM Original Design done by Partner independently OEM Original Equipment Manufacture OEM Original Design done by Nokia OPL Operations Project Leader OQC Outgoing Quality Control ORS Operating Resource Sourcing OT Over time OTD On time delivery ou Oulu PA Process Assessment PA Product Agreement PC Product Creation PC Polycarbonate PCBA PCN Process Change Notice PCNs product change notification cases PCQE Program Component Quality Engineer PCQM Program Component Quality Manager PD Product Delivery PDM Product Development Manager PDM Product Data Management PDM Product Data Management System PDT Project Development Team PE Product Engineering(used for product in mass production)PFMEA Process Failure Mode and Effect Analysis PGP Pretty Good Privacy PI Product Implementation PIR PLM Product Line Management PLP Product Lifetime Profitability PLRM Program Loading Road map PM Product Manager PM Purchasing Manager PM Project Manager PM/MP Partner Manufacturing/Manufacturing Partner PMA Project Manager Assistant PMC PMM Program Portfolio Management PMT Project Management Team PO Purchasing Order POKA-YOKE Mistake Proofing POP Package Operation Procedure Pop-Port System connector in NOKIA mobile devices

工廠英文經典知識縮寫

POWER AMPS MMIC and/or IC manufacturing Pp, Ppk Process Performance Indices PPA Product Purchase Agreement PPAP Production Part Approval Process PPM Product Program Manager ppm Parts per million PQ Process Qualification PQGFP Package qualification guideline for programs PQM Program Quality Manager PQP Program Quality Plan PQP Package Qualification Procedure PR1/2 PTO Package TO Order PV Product Validation PVD Physical Vapor Deposition PWB Printed Wire Board QA quality assuren QBR Quarterly Business Review QC quality control QE Quality Engineer QFD Quality Function Deployment QM quality management QSR Quality System Requirement QTE Quality Technician Engineer QTE Quality and Technology Engineer QTE / QTM Quality Technology Engineer / Manager QTE / QTM Quality Technology Engineer / Manager QTM Quality and Technology Manager QTY Quantity R&D Research and Development R&R Roles and Responsibilities R&T Research and Technology RAM Random Access Memory Ramp Up/SA REC Reconsider REL Related to RFP Request For Proposal RFQ Request For Quotation RIPS Recently Introduced Product Support RMA Return Material Authorization SA SAC semi anechoic chamber SAW /BAW FILTERS, SAW DUPLEXERS Die wafer manufacturing

工廠英文經典知識縮寫

SCP Service Channel Preparation SEM Scanning Electron Microscope SG Save as group SHO Show si Singapore SID SIP Standard Inspection Procedure SLI Supply Line Implementation process SLM Supply Line Management SLP Supply Line Preparation process SO Solution Offering SOP Standard Operation Procedure SOW statement of work SPC Statistical Process Control SPPM Senior Product Program Manager SPR Standard Product Requirement(Nokia)SQA Supplier Quality Assurance SQC statistical quality control SQE Supply Quality Engineer SQM Supply Quality Manager ss sample size STA Short Term Availability SVP Senior Vice President SW Software sy Sydney TCRM Technology Competence Roadmap TEC Technology Platform to Tokyo TP Technology Platform TPE TPR Technical Product Requirement TPU tre Tampere U Update, all updated documents that are not final U/I Voltage / Current U/I Voltage / Current UCL Upper Control Limit UG Use group UI User Interface ul Ulm vc VancouverVCO IC manufacturing(discrete transistors, other ICs)VCTCXO Crystal wafer and IC(LSI-VCTCXO)manufacturing

¨

工廠英文經典知識縮寫

VIS Visible VPQCT Volume Production Quality Control Test VQD Visual Quality Engineer VQE Visual Quality Engineer VQR Visual Quality Requirements WBS Work Breakdown Structure

第二篇：工廠英文縮寫

? QA: Quality Assurance 品質保證

QC: Quality Control 品質控制

QE: Quality Engineering 品質工程

QFD: Quality Function Design 品質機能展開

Quality 質量

Quality manual 品質手冊

Quality policy 品質政策

Range 全距

Record 記錄

Reflow 回流

Reject 拒收

Repair 返修

Repeatability 再現性

Reproducibility 再生性

Requirement 要求

Residual 誤差

Response 響應

Responsibilities 職責

Review 評審

Rework 返工

Rolled yield 直通率

sample 抽樣,樣本

Scrap 報廢

SOP: Standard Operation Procedure 標準作業書SPC: Statistical Process Control 統計制程管制

Specification 規格

SQA: Source(Supplier)Quality Assurance 供應商品質保證Taguchi-method 田口方法

TQC: Total Quality Control 全面品質控制

TQM: Total Quality Management 全面品質管理Traceability 追溯

UCL: Upper Control Limit 管制上限

USL: Upper Size Limit 規格上限

Validation 確認

Variable 計量值

Verification 驗證

Version 版本

QCC Quality Control Circle 品質圈/QC小組

PDCA Plan Do Check Action 計劃 執行 檢查 總結Consumer electronics 消費性電子產品

Communication 通訊類產品

Core value（核心價值）

Love 愛心

Confidence 信心

Decision 決心

Corporate culture(公司文化)

Integration 融合Responsibility 責任

Progress 進步

QC quality control 品質管理人員

FQC final quality control 終點品質管制人員

IPQC in process quality control 制程中的品質管制人員

OQC output quality control 最終出貨品質管制人員

IQC incoming quality control 進料品質管制人員

TQC total quality control 全面質量管理

POC passage quality control 段檢人員

QA quality assurance 質量保證人員

OQA output quality assurance 出貨質量保證人員

QE quality engineering 品質工程人員

FAI first article inspection 新品首件檢查

FAA first article assurance 首件確認

CP capability index 能力指數

SSQA standardized supplier quality audit 合格供應商品質評估

FMEA failure model effectiveness analysis 失效模式分析

AQL Acceptable Quality Level 運作類允收品質水準

S/S Sample size 抽樣檢驗樣本大小

ACC Accept 允收

REE Reject 拒收

CR Critical 極嚴重的MAJ Major 主要的MIN Minor 輕微的Q/R/S Quality/Reliability/Service 品質/可靠度/服務

P/N Part Number 料號

L/N Lot Number 批號

AOD Accept On Deviation 特采

UAI Use As It 特采

FPIR First Piece Inspection Report 首件檢查報告

PPM Percent Per Million 百萬分之一

SPC Statistical Process Control 統計制程管制

SQC Statistical Quality Control 統計品質管制

GRR Gauge Reproducibility & Repeatability 量具之再制性及重測性判斷量可靠與否DIM Dimension 尺寸

DIA Diameter 直徑

QIT Quality Improvement Team 品質改善小組

ZD Zero Defect 零缺點

QI Quality Improvement 品質改善

QP Quality Policy 目標方針

TQM Total Quality Management 全面品質管理

RMA Return Material Audit 退料認可

7QCTools 7 Quality Control Tools 品管七大手法

通用之件類

ECN Engineering Change Notice 工程變更通知(供應商)ECO Engineering Change Order 工程改動要求(客戶)PCN Process Change Notice 工序改動通知

PMP Product Management Plan 生產管制計劃

SIP Standard Inspection Procedure 制程檢驗標準程序SOP Standard Operation Procedure 制造作業規范

IS Inspection Specification 成品檢驗規范

BOM Bill Of Material 物料清單

PS Package Specification 包裝規范

SPEC Specification 規格

DWG Drawing 圖面

系統文件類

ES Engineering Standard 工程標準

IWS International Workman Standard 工藝標準

ISO International Standardization Organization 國際標準化組織GS General Specification 一般規格

部類

PMC Production & Material Control 生產和物料控制PCC Product control center 生產管制中心

PPC Production Plan Control 生產計劃控制

MC Material Control 物料控制

DCC Document Control Center 資料控制中心

QE Quality Engineering 品質工程(部)

QA Quality Assurance 品質保證處

QC Quality Control 品質管制(課)

PD Product Department 生產部

LAB Laboratory 實驗室

IE Industrial Engineering 工業工程

R&D Research & Design 設計開發部

? QC: Quality Control品質管控

?QA: Quality Assurancel 品質保證

?IQC: Incoming Quality Control 進料品質管制

?IPQC: In-Process Qualityl Control 制程品質管制 ?FQC: Final Quality Control 最終品質管制

?OQC: Outgoing Qualityl Control 出貨品質管制

?QCC: Quality Control Circle 品管圈l

?QE:Qualityl Engineering品質工程

?PDCA管理循環(Plan-Do-Check-Action)l

?SPC : Statisticl Process Control 統計制程管制

?TQM: Total Quality management 全面品質管制l ?WIP: Workl In Process在制品

?MO: Manufacture Order 制令 ?

JIT: Just In Time 即時管理ISO: International Organization For Standardization 國際標準化組織lBOM: Bill Of Material 物料清單5S : 整理,整頓,清掃,清潔,素養l ?FIFO: FIRST IN FIRST OUT先進先出管理

第三篇：工廠生產管理常用的英文縮寫

工廠生產管理常用的英文縮寫

工廠生產管理常用的英文縮寫

VQA Vendor Quality Assurance 供應商品質保證 IQC In-coming Quality Control進料檢驗 IPQC In-process Quality Control制程檢驗

FQC Final Quality Control最終品質控制 LQC Line Quality Control 線上品質控制

CQA Customer Quality Assurance 客戶品質保證 F.P.Y.R First Pass YIEld Rate 直通率(一次成功率)MRB Material Review Board 物料委員會

PMP Process Management Plan 制程管理計劃 SOP Standard Operation Process 標準作業程序 X-R Chart平均值與全距管制圖

X-Rm Chart 個別值與全距管制圖

P Chart 不良率管制圖

U Chart 單位缺點管制圖

C Chart 缺點數管制圖

Ca Capability of Accuracy 精確度

CP Capability of Precision 準確度

CPK 制程能力分析

S/N Serial Number 序列號

Spec.Specification 規格

Pass 合格

Fail 失敗

NG No Good 不合格

VER Version 版本

ESD Electro-Static Discharge 靜電釋放(放電)

DWG Drawing 圖紙

ISO International Standard Organization 國際標準組織

MBO Management By Objective 目標管理

CAL Calibration(儀器)校正

NCR No-Calibration Requirement勿需校正(免校)

OEM Original Engineering Manufacture 原廠委托製造

COMPAQ 美國COMPAQ電腦公司

Fujitsu 日本富士通公司

HP Hewlett-Packard 美國惠普公司

QM Quality Manual 品質手冊

QP Quality Procedure 品質程序書

WI Working Instruction 作業規範

OJT On Job Training 在職訓練(工作中教導)

FIFO First In First Out 先進先出

4M1E Man Machine Material Method Environment 人`機器`材料`方法`環境 RMA Return Material Authorization 客戶退回

PPM Part Per Million 10-6(百萬分之…)

MIL Military(U.S)美國軍事標準

MIS Management Information System 管理認證公司

TUV 德國認證公司

UL 美國優力安全檢驗

CE 歐盟認證公司

SGS 英國遠東公證

PM Production Market 產品市場

M/N Manufacturing Notice 製造通告

DCC Document Control Center 資料中心

ECN Engineering Change Notice 工程變更通知

ECR Engineering Change Request 工程變更需求

DCN Document Change Notice 文件變更通知

PE/ME Product Engineering/Manufacture Engineering 產品工程/製造工程 EPR Engineering Pilot Run 工程試作

HR Human Resource 人力資源

IE/QE Industrial Engineering/Quality Engineering 工業工程/品質工程 R&D Research & Design 研究開發

PPR Production Pilot Run 生產試做

AC/RE Accept/Reject 接收/拒收

AQL Acceptable Quality Level 允收品質水準

CR Critical Defect 嚴重缺點

MA Major Defect 主要缺點

MI Minor Defect 次要缺點

QVL Qualified Vendor List 合格品質管理

TQM Total Quality Management 全面品質管理

PDCA Plan Do Check Action 計劃`實施`檢查`行動

MTBF Mean Time Between Failures平均失效間隔時間

QCDS Quality Cost Delivery Service 品質`成本`交期`服務

SPC Statistical Process Control 統計制程管制

FMEA Failure Mode Effective Analysis 失效模式分析

SWOT Strength Weakness Opportunity Threat 強勢,弱勢,機會,危機 ORT On-going Reliability Test 持續可靠度實驗

DMR Defect Material Review 不良材料審核

SCAR Supplier Corrective Action Requirement 供應商矯正措施需求

GR&R Gauge Reproducibility and Repeatability 量測系統再生性與再現性 DOE Design of Experiment 實驗設計法

QCC Quality Control Circle 品管圈(品質改善小組)

COQ Cost of Quality 品質成本

PCBA Inspection Instruction PCBA檢驗指導書

Production Inspection Instruction 生產檢驗指導書

OQA Inspection Procedure OQA檢驗程序

Critical Parts List 主要零件清單

Bar Code Control List 條碼控制清單

Test Bug List 測試不良清單

Test Equipment List 測試設備清單

R&D Design Test Report R&D設計測試報告

P4 Reliability Test Report P4可靠度測試報告

Trouble Shooting Guide 引導如何解決問題

第四篇：常用英文縮寫

一些常用的英文縮寫：

1.AAA ：1）.American Accounting Association 美國會計協會

2）.American Advertising Association 美國廣告協會

3）.American Arbitration Association 美國商務仲裁協會

2.AAL：American Airlines 美國航空公司

3.A.B.C.C.：Association of British Chambers of Commerce 英國商會聯合會

4.ABS：American Bureau of Shipping 美國船運局

5.AC：Air Canada 加拿大航空公司

6.ACC：American Chamber of Commerce 美國商會（又簡稱Amcham）

7.A.E.A：American Economic Association 美國經濟協會

8.AF：Air France 法國航空公司

9.AFEB：authorized foreign exchange bank 指定外匯銀行

10.AFRASEC：Afro-Asian Organization for Economic Cooperation 亞非經濟合作組織

11.AGM：annual general meeting（公司股東）大會

12.AID：Agency for International Development（美國）國際開發署

13.AMA：American Management Association 美國管理協會

14.ASA：American Standards Association 美國標準協會

15.Amex：American Stock Exchange 美國證券交易所

16.ADB：Asian Development Bank 亞洲開發銀行

17.APEC: Asia Pacific Economic Cooperation 亞太經濟合作組織（2001年10月將在中國上海召開部長級會議和非正式首腦

第五篇：英文縮寫

GM（General Manager）總經理VP（Vice President）副總裁 FVP（First Vice President）第一副總裁AVP（Assistant Vice President）副總裁助理CEO（Chief Executive Officer）首席執行官COO（Chief Operations Officer）首席運營官CFO（Chief Financial Officer）首席財務官CTO（Chief Technology Officer）首席技術官HRD（Human Resource Director）人力資源總監OD（Operations Director）運營總監MD（Marketing Director）市場總監OM（Operations Manager）運作經理PM（Production Manager生產經理、Product Manager產品經理、Project Manager項目經理)注：這里面變化比較多，要結合談話時的背景來判斷究竟是指哪種身份）BM（Branch Manager）部門經理DM（District Manager）區域經理RM（Regional Manager）區域經理President 總裁Vice-President 副總裁Assistant VP 副總裁助理Executive Marketing Director 市場行政總監General Manager 總經理Branch Manager 部門經理Product Manager 產品經理Project Manager 項目經理Regional Manager 區域經理Production Manager 生產經理Transportation Manager 運輸經理Applications Programmer 應用軟件程序員Computer Operator 電腦操作員Computer

Operations Supervisor 電腦操作主管Hardware Engineer 硬件工程師Computer Technician 電腦技術MIS Manager 管理信息系統部經理Developmental Engineer 開發工程師Operations Analyst 操作分析Director of Information Services 信息服務主管LAN Administrator 局域網管理員Systems Analyst 系統分Manager of Network Administration 網絡管理經理Systems Engineer 系統工程師Product Support Manager 產品支持經理Systems Programmer 系統程序員VP Sales 銷售副總裁VP Marketing 市場副總裁Senior Account Manager 高級客戶經理Telemarketing Director 電話銷售總監Sales Administrator 銷售主管Telemarketer 電話銷售員Regional Sales Manager 地區銷售經理Tele-Interviewer 電話調查員Regional Account

Manager 地區客戶經理Salesperson 銷售員Sales Representative 銷售代表Merchandising Manager 采購經理Sales Manager 銷售經理Marketing Consultant 市場顧問Sales Executive 銷售執行者Marketing Assistant 市場助理Sales Assistant 銷售助理Marketing and Sales Director 市場與銷售總監Retail Buyer 零售采購員Market Research Analyst 市場調查分析員Manufacturer’s Representative 廠家代Purchasing Agent 采購代理Assistant Account Executive 客戶管理助理Marketing Manager 市場經理Advertising Manager 廣告經理Marketing Intern 市場實習Advertising Coordinator 廣告協調員Marketing Director 市場總監Advertising Assistant 廣告助理Account Manager 客戶經理Account Representative 客戶代

表 Accounting Payable Clerk 應付帳款文員Accounting Assistant 會計助理Accounting Manager 會計經理Accounts Receivable Clerk 應收帳款文員Accounting Clerk 會計文員Certified Public Accountant 注冊會計師Senior Accountant 高級會計Chief Financial Officer 首席財務官Audit Manager 審計經理Collections Officer 收款負責人Auditor 審計師Junior Accountant 初級會計Loan Administrator 貸款管理員

Management Accountant 管理會計Billing Clerk 票據文員Billing Supervisor 票據管理員Bookkeeper 檔案管理Staff Auditor 審計員Bookkeeping Clerk 檔案管理助理Budget Analyst 預算分析Tax Accountant 稅務會計Credit Analyst 信用分析Credit Manager 信用管理經理Vice-President of Administration and Finance 財務行政副總裁Financial Analyst 財務分析Vice-President of Finance 財務副總裁Financial Consultant 財務顧問Financial Manager 財務經理Financial Planner 財務計劃員VP HR 人力資源副總裁Assistant VP HR 人力資源副總裁助理HR Director 人力資源總監Compensation &Benefit Manager 薪酬福利經理Staffing Manager 招聘經理Training Manager 培訓經理Benefits Coordinator 員工福利協調員Employer Relations Representative 員工關系代表Payroller 工資專員Training Coordinator 培訓協調Training Specialist 培訓專員HR Supervisor(Training)培訓主管Vice-President of Administration 行政副總裁Administrative Director 行政總監Office Manager 辦公室經理File Clerk 檔案管理員Administration Assistant 行政助理Receptionist 接待員General Office Clerk 辦公室文員Secretary 秘書Order Entry Clerk 訂單輸入文員Operator 接線員Typist 打字員

公司部門：總公司 Head Office分公司 Branch Office營業部 Business Office人事部 Personnel Department人力資源部 Human Resources Department總務部 General Affairs Department財務部 General Accounting Department銷售部 Sales Department國際部 International Department廣告部 Advertising Department企劃部 Planning Department研發部 Research and Development

Department(R&D)秘書室 Secretarial Pool

銷售相關名詞：KA：Key Accounts（原：主要客戶）大賣場，大型連鎖DM：DeliverMessageDirectMail 宣傳單張POP：Point of the purchase(原：據點上的購買）店頭廣告PDCA：Plan,Do,Check,Action 計劃、實施、檢核、措施為管理循環的簡稱4PS：Product,Price,Place,Promotion 行銷組合4p(產品價格通路促銷)4CS：Consumer needs,Costs,Convienience,Communication行銷組合4c(顧客需求顧客接受的成本便利性溝通)MINI：Mininum 小SWOT：trength,Weakness,Opportunity,Threat(優勢弱勢機會問題)為內外環境分析的一個工具USP：Unique Special Point 獨特點FAB：Feature,Advantage,Benefit 產品特性，利益，功效推銷法POD：Product Of Difference 產品的賣點SP：Sales Promotion 促銷AD：Advertisement 廣告NP：News Paper 報紙雜志PR：Public Relation 公共關系Store Check：Store Audit(偏于量的終端調查)終端調查，鋪市率調查（可見度）FGD：Focus Group Discuss 座談會(市調一種)Outdoor： 戶外GRP： Gross Rating Point（媒介用語）毛評點;總收視點3A：Avalible,Able,Adsire買得到，買得起，樂得買A&U：Attitude and Usage 消費態度和行為（市場調查）TG：端架SKU：單品CPM:每一百萬個使用者會有幾次抱怨(Complaint per Million)CRM:客戶關系管理(Customer Relationship Management)JIT: 即時管理(Just In Time)KM：知識管理(Knowledge Management)LTC:最小總成本法(Least Total Cost)LUC:最小單位成本(Least Unit Cost)SO:訂單(Sales Order)

銷售中的 4P：產品（Product）、價格（Price）、通路（Place）、促銷（Promotion）

銷售中的4C：消費者（Consumer）、成本（Cost）、方便（Convenience）、Inventory Control Manager 庫存管理經理Regional Manager 區域經理

Executive Marketing Director 市場行政總監Warehouse Manager 倉庫經理Manager(Non-Profit and Charities)非盈利性慈善機構管理Cashier 出納員Buyer 采購員Clerk/Receptionist 職員/接待員Civil Engineer 土木工程師Clerk Typist & Secretary 文書打字兼秘書Marketing Representative 銷售代表Simultaneous Interpreter同傳

公司英文標識

總公司 Head Office分公司 Branch Office 營業部 Business Office人事部 Personnel Department人力資源部Human Resources Department 總務部 General Affairs Department財務部 General Accounting Department 銷售部 Sales Department 促銷部 Sales Promotion Department 國際部 International Department 出口部 Export Department進口部 Import Department 公共關系 Public Relations Department 廣告部 Advertising Department 企劃部 Planning Department 產品開發部 Product Development Department 研發部 Research and Development Department(R&D)

藝術類詞匯:

服裝設計師 Fashion Designer電影攝制助理 Film Production Assistant畫面設計師 Graphic Designer 裝飾設計師 Interior Designer制片協調員 Production Coordinator男演員/女演員 Actor/Actress

藝術總監 Art Director舞蹈教練 Choreographer喜劇演員 Comedian舞蹈家 Dancer攝影師 Photographer服務行業詞匯:

辦案員 Case Worker城市規劃者 Urban Planner臨床醫學家 Therapist社會工作者 Social Worker心理學家 Psychologist客戶服務經理 Customer Service Manager客戶服務代表 Customer Service

Representative健康俱樂部經理 Health Club Manager廚師 Chef美容師 Cosmetologist發型師 Hairstylist 教育詞匯:校長 Principal外語教師 Foreign Language Teacher

銀行詞匯：

工商銀行 ICBC: Industrial and Commercial Bank of China中國銀行 BOC: Bank of China

建設銀行 CCB: China Construction Bank農業銀行 ABOC: Agriculture Bank of China

交通銀行 BOCM: Bank of Communication招商銀行 CMB: China Merchant Bank

民生銀行 CMBC: China Minsheng Banking Group,.Ltd光大銀行 CEB: China Everbright Bank

華夏銀行 Huaxia Bank中信銀行 ChinaCitic Bank廣東發展銀行 Guangdong Development Bank深圳發展銀行 Shenzhen Development Bank

上海浦東發展銀行 SPDB: Shanghai Pudong Development Bank

興業銀行 CIB: China Industrial Bank Co., Ltd.MPV是指多用途汽車(multi-Purpose Vehicles)，從源頭上講，MPV是從旅行轎車逐漸演變而來的，它集旅行車寬大乘員空間、轎車的舒適性、和廂式貨車的功能于一身，一般為單廂式結構，即多用途車。通俗地說，就是可以坐7-8人的小客車。從嚴格意義上說，MPV是主要針對家庭用戶的車型，那些從商用廂型車改制成的、針對團體顧客的乘用車還不能算做真正的MPV。MPV的空間要比同排量的轎車相對大些，也存在著尺寸規格之分，但不像轎車那么細。

CRV—“城市多功能休閑車”，這應該是目前對CRV的準確定義。說到復雜路面的行駛，就必須要明白CRV的四輪驅動。CRV的四輪驅動全稱是雙泵式實（適）時四輪驅動系統（英文：Dual Pump System REAL TIME 4WD）,1995年由本田獨創的黏性耦合實（適）時四輪驅動（Viscous Coupling RealTime 4WD）發展而來。準確說來CRV的四輪驅動不是傳統意義上硬派越野車的四輪驅動系統，他是一輛在復雜路面比一般轎車具有更高通過性和安全性的轎車，是一輛ON ROAD車，而決不是一輛OFF ROAD越野車。所以在CRV的身上甚至沒有4WD這個標志。就連CRV的懸掛系統和前輪驅動模式也決定CRV不是一輛越野車。

CUV——CUV是英文Car-Based Utility Vehicle的縮寫，是以轎車底盤為設計平臺，融轎車、MPV和SUV特性為一體的多用途車，也被稱為Crossover。CUV最初于20世紀末起源日本，之后在北美、西歐等地區流行，開始成為崇尚既有轎車駕駛感受和操控性，又有多用途運動車的功能，喜歡SUV的粗獷外觀，同時也注重燃油經濟性與兼顧良好的通過性的這類汽車用戶的最佳選擇。

SUV的全稱為：Sports Utility Vehicle，即“運動型多功能車”。SUV起源于美國，同樣也是近年美國市場最暢銷的車型。20世紀80年代，SUV是為迎合年青白領階層的愛好，在皮卡底盤上發展起來的一種廂式車。SUV采用四輪驅動，一般前懸掛是轎車車型的獨立螺旋彈簧懸架；后懸掛則是非獨立鋼板彈簧懸架，離地間隙較大；在一定程度上既有轎車的舒適性，又有越野車的越野性能。這類車既可載人，又可載貨，行駛范圍廣，具有豪華轎車的功能。

SUV兼具城市行走、野外運動，極其符合現代年輕人追求強烈個性的心態。SUV能適應各種路況，而且性能價格比也相對較高，十分符合中國年輕一代的消費需求。SUV在中國的興起，是中國汽車市場和汽車文化迅速發展的必然結果。