第一篇：外賓接待實(shí)用英語(yǔ)

外賓接待實(shí)用英語(yǔ) 2008-12-02 13:51 |(分類(lèi):默認(rèn)分類(lèi))外賓接待實(shí)用英語(yǔ)

久仰！I've heard so much about you.好久不見(jiàn)了！Long time no see.辛苦了！You've had a long day.You've had a long flight.尊敬的朋友們！Distinguished/Honorable/Respected friends 閣下(多用于稱(chēng)呼大使)Your Excellency 我代表北京市政府歡迎各位朋友訪問(wèn)北京。On behalf of the Beijing Municipal government, I wish to extend our warm welcome to the friends who have come to visit Beijing.對(duì)您的大力協(xié)助，我謹(jǐn)代表北京市政府表示衷心的感謝。On behalf of the Beijing Municipal government, i wish to express our heartfelt thanks to you for your gracious assistance.在北京過(guò)得怎么樣？ How are you making out in Beijing? 我一定向他轉(zhuǎn)達(dá)您的問(wèn)候和邀請(qǐng)。I'll surely remember you and your invitation to him.歡迎美商來(lái)北京投資。American businessmen are welcome to make investment in Beijing.歡迎多提寶貴意見(jiàn)。Your valuable advice is most welcome.不虛此行!It's a rewarding trip!您的日程很緊,我們的會(huì)見(jiàn)是否就到此為止。As you have a tight schedule, I will not take up more of your time.請(qǐng)代我問(wèn)候王先生。Please remember me to Mr.Wang.感謝光臨！Thank you so much for coming.歡迎再來(lái)！Hope you'll come again.歡迎以后多來(lái)北京！Hope you'll visit Beijing more often.請(qǐng)留步，不用送了！I will see myself out, please.多保重！Take care!祝您一路平安！Have a nice trip!愿為您效勞！At your service!為…舉行宴會(huì)/宴請(qǐng) Host a dinner/banquet/luncheon in honor of … 歡迎宴會(huì) Welcome dinner 便宴 Informal dinner 午宴（附有情況介紹或?qū)ｎ}演講等內(nèi)容）Luncheon 便餐 Light meal 工作午餐 Working luncheon 自助餐 Buffet dinner/luncheon 答謝宴會(huì) Return dinner 告別宴會(huì) Farewell dinner 慶功宴 Glee feast 招待會(huì) Reception 慶祝中華人民共和國(guó)成立四十五周年招待會(huì) Reception Celebrating the 45th Anniversary of the Founding of the People's Republic of China 雞尾酒會(huì) Cocktail party 茶話(huà)會(huì) Tea party 包餐/點(diǎn)餐 Table d'hote/a la carte 上菜 Serve a courst 您的位置在這里。Here is your seat.請(qǐng)入席！Please have a seat.歡聚一堂 Enjoy this happy get-together 請(qǐng)隨便！Please yourself at home./Please enjoy yourself.請(qǐng)各位隨意用餐。Help yourself please.您喝點(diǎn)什么？ What would you like to drink? 現(xiàn)在我提議，為了…和…之間的合作，為了…參議員的健康，干杯！At this point, I propose a toast: to the cooperation between … And … , to the health of Senator…, cheers!

最后，我借主人的酒，提議為…干杯！Lastly, taking up this glass of fine wine, I propose a toast to …

請(qǐng)各位舉杯并同我一起為所有在座的朋友們的健康干杯！I'd ask you to raise your glass and join me in a toast ot the health of all our friends present here.敬您一杯！Here's to you!祝你健康！To your health!我要為此干杯！I'll drink to that!隨量！Whatever you like!我失陪一會(huì)兒！Excuse me for a minute.菜不好，請(qǐng)多多包涵！Hope you enjoy yourself.女士們先生們，歡迎各位光臨，演出很快就要開(kāi)始了，請(qǐng)盡快就坐。Ladies and gentlemen, good evening.The concert/show would start soon.Please get yourself seated.Thank you.招待會(huì)現(xiàn)在開(kāi)始。The reception will now begin.全體起立，奏國(guó)歌！All rise please.For the P.R.C.National Anthem!出席今天招待會(huì)的貴賓有… The distinguished guests paarticipating the reception are …

現(xiàn)在請(qǐng)…講話(huà) I have the honour to call upon … 開(kāi)幕式現(xiàn)在結(jié)束。This concludes the opening ceremony.隆重慶祝 Grand celebration 慶祝成立…一周年 Celebrating the 1st Anniversary of the Establishment of … 熱烈祝賀第一屆…錦標(biāo)賽 Hail the first FIFA of …

值此節(jié)日之際致以節(jié)日的祝賀！On the occasion of the season, I would like to extend season's greetings.祝您工作順利、事業(yè)成功、身體健康、家庭幸福！Wish you the very best of luck in your job, every successin your future endeavours, good health and a happy family!衷心祝賀您當(dāng)選… Hearty congratulations on your recent ecletion as … 舉行會(huì)議/研討會(huì)/大會(huì)/座談會(huì)/學(xué)術(shù)報(bào)告會(huì)

Hold a meeting/seminar/conference/forum/symposium 贊助人/主辦人/承辦人/協(xié)辦人 Patron/sponsor/organizer/co-organizer 舉行談判 Enter into negotiation 交涉 Make representations with sb.On sth./deal with sb.事物性會(huì)談 Talks at working level 對(duì)口會(huì)談 Counterpart talks 議程項(xiàng)目 Items on the agenda 主題 Theme 議題 Topic for discussion 雙方商定的議程 Schedule mutually agreed upon 開(kāi)幕會(huì)議 Opening session 全體會(huì)議 Plenary session 開(kāi)場(chǎng)白 Introduction 情況介紹 Presentation 小組討論 Panel discussion 同有關(guān)單位磋商 Hold consultations with the organizations concerned 一輪會(huì)談 One round of talks 決議 Resolution 諒解備忘錄 Memorandum of understanding 現(xiàn)在開(kāi)會(huì)。I declare the meeting open.請(qǐng)…發(fā)言。I invite the representative of …To take the floor.下面我給各位簡(jiǎn)要介紹一下北京的經(jīng)濟(jì)情況 Now I would like to give you a brief overview of Beijing's economy.我的介紹完了，謝謝！That's all for my presentation.thank you.我先說(shuō)這么多。So much for my remarks for now.我要說(shuō)的就是這些。That's all for what I want to say.您看是先談原則問(wèn)題呢，還是先談具體問(wèn)題？ I wonder if you would like to start with matters of principle or specific issues? 讓我先談一個(gè)問(wèn)題。If you agree(With your permission), let me start with one issue 在談那個(gè)問(wèn)題之前我想對(duì)您剛才講的話(huà)談點(diǎn)看法。Before we trun to that issue, I wish to make a few comments/remarks on your presentation.您對(duì)此事怎么看呢？ I wish to benefit from your views on this matter./ What is your view on this matter?/ How do you see this matter? 我提議休會(huì)十分鐘。I propose a ten-minute break.我想接著剛才的問(wèn)題講下去。I will pick up where we left off just now.對(duì)不起，我插一句。Sorry for the interruption but 當(dāng)然可以！By all means.怎么都行！Whatever you say.我沒(méi)有異議。I have no objection.我方對(duì)這個(gè)問(wèn)題有異議。We take exception to this question.我們高興地看到… We note with pleasure that …

這個(gè)日期貴方覺(jué)得合適嗎？ I wonder if this date wuld be suitable for you? 不知你們上午談的怎樣？ I wonder how the meeting went this morning? 我方很希望貴方能盡早給予肯定的答復(fù)。We would greatlyl appreciate it if you could give us your favourable and prompt commitment as soonas possible.請(qǐng)你們務(wù)必在8月1日前提出意向書(shū)。You are kindly requested to submit the letter of intent on the date no later than 1st August.糾纏這個(gè)問(wèn)題。Entangle this issue.提倡節(jié)約 Advocate/uphold thriftiness 為了國(guó)家的繁榮 For the sake of national property 經(jīng)受了時(shí)間考驗(yàn)的友誼給我留下了很深的印象。The time-tested friendship leave me a deep impression.密切注視 Keep close watch on 促進(jìn)密切合作 Spur/promote intensive cooperation

第二篇：外賓接待英語(yǔ)

hotel酒店 restaurant飯店飯館 , shop商店，藥店drug store

9點(diǎn) 9 o,clock, 半小時(shí) half an hour，一個(gè)半小時(shí) one and half an hour

今晚tonight 前天the day before yesterday，后天the day after tomorrow.一會(huì)見(jiàn) see you later；工作日weekday 周末 weekend

A：客房服務(wù)，我能為您做些什么嗎？ A: Room service, can I help you?

A：你好，我想要辦理入住/離開(kāi)。

A: Hello, I would like to check in/check out , please.B：您在我們這里預(yù)定客房了嗎？

B: Do you have a reservation with us?

A：是的，我在你們酒店預(yù)訂了今晚的房間。A: Yes, I booked a room here for tonight.B：請(qǐng)問(wèn)您的尊姓大名？

B: May I have your name, please?

B：請(qǐng)讓我看一下您的護(hù)照好嗎？ B: May I see your passport, please?

A：可以，給你。A: Ok, here you are.B：請(qǐng)您填一下這份來(lái)客登記卡。

B: Would you mind filling in the registration form

A：好的。A: All right.B：請(qǐng)您在上面簽上您的姓名，好嗎？

B: Could you sign your name here, please?

A：可以了嗎? Is that ok?------------------------歡迎和問(wèn)候語(yǔ)：

1、Good morning(afternoon , evening)早上（下午、晚上）好，先生（夫人）。

2、How do you do? 您好！（初次見(jiàn)面）

Glad to meet you.Nice to meet you!很高興見(jiàn)到您。

3、How are you doing ? 您好嗎？

I ‘M Fine , What about you/And you ? 很好，謝謝。您好嗎？

4、Welcome to..歡迎到…

5、Wish you a most pleasant stay in our hotel.愿您在我們賓館過(guò)得愉快。

6、I hope you will enjoy your stay with us.希望您在我們賓館過(guò)得愉快。（客人剛?cè)氲陼r(shí)）I hope you are enjoying your stay with us.希望您在我們賓館過(guò)得愉快。（客人在飯店逗留期間）I hope you have enjoyed your stay with us.希望您在我們賓館過(guò)得愉快。（客人離店時(shí)）

7、Have a good time!祝您過(guò)得愉快！電話(huà)用語(yǔ)：

8、**hotel , front desk.Can I help you? **飯店，前廳。您找誰(shuí)？

9、Sorry , I’ve dialed the wrong number.對(duì)不起，我撥錯(cuò)號(hào)了。

10、May I speak to your general manager? 能和你們總經(jīng)理說(shuō)話(huà)嗎？ Speaking.我就是。

11、Sorry , he is not in at the moment.對(duì)不起，他現(xiàn)在不在。

Would you like to leave a message ? 您要留口信嗎？

12、Pardon.對(duì)不起，請(qǐng)?jiān)僬f(shuō)一遍，好嗎？ I beg your pardon.對(duì)不起，請(qǐng)?jiān)僬f(shuō)一遍，好嗎？ 祝賀語(yǔ)：

13、Congratulations!祝賀您！

14、Happy birthday!生日快樂(lè)！

15、Happy new year!新年快樂(lè)！

16、Merry Christmas!圣誕快樂(lè)！

17、Have a nice holiday!假日快樂(lè)！

18、Wish you every success!祝您成功！答謝和答應(yīng)語(yǔ):

19、Thank you(very much).謝謝您（非常感謝）。

20、Thank you for your advice(information , help)感謝您的忠告（信息、幫助）。

21、It’s very kind of you.謝謝，您真客氣。

22、You are welcome.不用謝。

23、Not at all.不用謝。

Don’t mention it.不用謝。

24、It’s my pleasure.非常高興為您服務(wù)。(With pleasure.)(My pleasure.)

25、I am at your service.樂(lè)意為您效勞。

26、Thank you for staying in our hotel.感謝您在我們酒店下榻。

27、I’m sorry.很抱歉。

28、Excuse me.對(duì)不起。

29、I’m sorry ,It’s my fault.很抱歉。那是我的過(guò)錯(cuò)。

30、Sorry to have kept you waiting.對(duì)不起，讓您久等了。

31、Sorry to interrupt you.對(duì)不起，打擾您了。

32、I’m sorry about this.對(duì)此表示抱歉。

33、I apologize for this.我為此道歉。

34、That’s all right.沒(méi)關(guān)系。

35、Let’s forget it.算了吧。征詢(xún)語(yǔ)：

36、Can(May)I help you? 我能幫您什么嗎？ Yes, please.好的。

37、What can I do for you.我能為您干點(diǎn)什么？

38、Is there anything I can do for you ? 有什么能為您效勞的嗎？

39、Just a moment , please.請(qǐng)稍等一下。

40、May I use your phone? 我能借用您的電話(huà)嗎？ Certainly.當(dāng)然可以。Yes, of course.當(dāng)然可以。指路用語(yǔ):

41、Go upstairs/downstairs.上樓/下樓。

42、It’s on the second(third)floor.在二

（三）樓。

43、Excuse me.對(duì)不起。

Where is the washroom(restroom, elevator)? 請(qǐng)問(wèn)盥洗室（休息室、電梯）在哪兒？ This way ,please.請(qǐng)這邊走

Turn left /right.往左轉(zhuǎn)/右轉(zhuǎn)。

45、It’s in the lobby near the main entrance.在大廳靠近大門(mén)。

46、It’s in the basement at the end of the corridor.在地下室走廊盡頭。提醒用語(yǔ)：

47、Mind/(Watch)your step.請(qǐng)走好。

48、Please be careful.請(qǐng)當(dāng)心。

49、Please don’t leave anything behind.請(qǐng)別遺忘您的東西。50、Don’t worry.別擔(dān)心。

51、Take it easy.放心好了。

52、Please don’t smoke here.請(qǐng)不要在這邊抽煙。

告別語(yǔ)：

53、Goodbye.再見(jiàn)。

54、See you late.再見(jiàn)。

55、Good night.晚安。

56、See you tomorrow.明天見(jiàn)。

57、Goodbye and thank you for coming.再見(jiàn)，謝謝您的光臨。

58、Goodbye and hope to see you again.再見(jiàn)，希望再見(jiàn)到您。

59、Have a nice trip!一路平安！

60、Wish you a pleasant journey!Good luck!祝您旅途愉快！祝您好運(yùn)！前廳：

1、Have you a reservation? 您預(yù)定過(guò)了嗎？

2、May I know your name and room number? 您能告訴我您的名字與房間號(hào)嗎？

3、Here is your room key.給您房間鑰匙。

4、Please pay at the cashier’s desk over there.請(qǐng)去那邊帳臺(tái)付款。

5、Are these your baggage? 這些是您的行李嗎？ May I take them for you? 我來(lái)幫您拿好嗎？ 客房部

6、Housekeeping.May I come in? 客房服務(wù)員，我可以進(jìn)來(lái)嗎？

7、Leave your laundry in the laundry in the laundry bag behind the bathroom door.請(qǐng)把要洗的東西放在浴室門(mén)后的洗衣袋中。

8、I hope I’m not disturbing you.我希望沒(méi)有打擾您。

9、One moment ,madam.I’ll bring them to you right away.等一會(huì)兒，夫人。我馬上送來(lái)。

10、I’ll send for an electrician(doctor , ……)我給您請(qǐng)電工（大夫……）。餐飲部：

11、Sit down , please.Here is the menu.請(qǐng)坐，給您菜單，先生。May I take your order ,sir? 您要點(diǎn)菜嗎？

12、What would you like to have ,coffee or tea? 您要喝咖啡還是茶？

13、Would you like to have any wine with you dinner? 您用餐時(shí)要喝點(diǎn)酒嗎？

14、Service hours are:（餐廳）供應(yīng)時(shí)間是：

7:00a.m.to 9:00a.m.for breakfast.早餐7點(diǎn)到9點(diǎn)。

11:30a.m.to1: 30p.m.for lunch.午餐11點(diǎn)半到1點(diǎn)半。

6:30p.m.to 8:30p.m.for dinner.晚餐6點(diǎn)半到8點(diǎn)半。

15、Here is the bill.Please sign it.這是您的帳單，請(qǐng)簽字。銷(xiāo)售用語(yǔ)：

1、What kind of rooms(foods)would you like to have? 您需要什么樣的房間（吃什么樣的菜）？

2、Here is a brochure of our hotel and tariff.這是介紹我們飯店的小冊(cè)子和價(jià)目表。

3、We’ll give you a 10%(ten percent)discount.我們給您九折優(yōu)惠。

4、We’ll offer tour guides complimentary breakfasts.我們給陪同提供免費(fèi)早餐。

5、We accept your terms.我們接受您的條件。公關(guān)用語(yǔ)：

6、May I introduce myself? 讓我介紹我自己。

7、May I present you a litter souvenir? 請(qǐng)接受我們的一點(diǎn)小紀(jì)念品。

8、Let’s drink to our friendship!為我們的友誼干杯！

9、Let me propose a toast to the health of our guests!建議為在座客人的健康干杯！

10、Cheers!干杯！(Bottoms!)征求意見(jiàn)用語(yǔ)：

11、How do you like Chinese food? 您喜歡中國(guó)菜嗎？

12、What do you think of our service ? 您對(duì)我們的服務(wù)有什么意見(jiàn)？

13、Thank you for your comments(compliment, suggestions).謝謝您給我們提的意見(jiàn)（贊揚(yáng)、建議）。

14、I’m afraid it’s against the hotel’s regulations.這是違反飯店規(guī)章制度的。

15、In our hotel we don’t accept tips.我們飯店是不收小費(fèi)的。

It’s our pleasure to serve our guests well.我們?yōu)槟転榭腿朔?wù)好而感到高興。Thank you all the same.然而，還是要謝謝您。

16、I’m afraid you’ll have to pay for thedamage.您必須賠償。

17、Thank you for telling us about it.謝謝您告訴我們

I’ll look into the mater right away.我馬上去處理這件事情。

18、Iassure you it wont happen again.我保證此類(lèi)事情不會(huì)再發(fā)生。

19、Please don’t worry ,sir(madam)先生（夫人），請(qǐng)不必?fù)?dān)心。

I’;;send someone up to your room right away.我馬上派人到你的房間去。

20、I can’t guarantee anything ,but I’ll try my best.我不能保證，但我會(huì)盡力而為。

21、What can I show you.您要買(mǎi)什么？

22、How do you like this fashion(color ,size ,design)? 您喜歡這種款式（顏色、尺寸、圖案）嗎？

23、The extra large size of this color is out of stock.這種顏色的特大號(hào)已經(jīng)賣(mài)完了。Please try us again tomorrow.請(qǐng)明天再來(lái)看看。

24、They are altogether 175(one hundred and seventy-five)yuan.共計(jì)175元。

You may pay in cash or with credit card.您可以付現(xiàn)金也可以用信用卡。

25、You have made a good choice, you have very good taste.您真會(huì)買(mǎi)東西。您眼力真好。

第三篇：接待外賓常用英語(yǔ)

-----------【接待外賓常用英語(yǔ)】--------------

1、Good to meet you.很高興見(jiàn)到你。

2、Glad to meet you, too.也很高興見(jiàn)到你。

3、Hi, I'm zhao hai.Welcome to my hometown!嗨，我是趙海，歡迎來(lái)到我的家鄉(xiāng)。

4、Thank you.I'm David.謝謝你，我是大衛(wèi)。

5、How many times have you been to Wulumuqi？ 你來(lái)烏魯木齊多少次啦？

6、Actually it's my first time here.實(shí)際上這是我第一次來(lái)這里。

7、I'd like to have you for dinner.我想邀您一起進(jìn)餐。

8、Thanks, it would be my pleasure.謝謝，這是我的榮幸。

9、What do you feel like drinking?

你想喝點(diǎn)什么？

10、Tea is fine with me.喝茶好了。

11、Do you like spicy food? 你喜歡吃辛辣的食物嗎？

12、The spicier the better.越辣越好。

13、Would you mind if I order for us?

我來(lái)點(diǎn)菜介意嗎？

14、Sure thing, we have the same taste.當(dāng)然不，我們口味相同。

15、How about some barbecue? 來(lái)點(diǎn)烤肉好嗎？

16、No.Thank you.I’m stuffed.不，謝謝，我吃飽了。

17、It's wonderful to have friends visiting from afar.Cheers!有朋自遠(yuǎn)方來(lái)不亦樂(lè)乎。干杯！

18.To our friendship!為我們的友誼干杯!

18、Cheers!干杯！

19、Don't worry about him.It's just the alcohol talking.別理他。他在說(shuō)酒話(huà)。20、It doesn't matter, I know he's drunk.沒(méi)關(guān)系，我知道他醉了。

21、You use chopsticks so well.Where did you learn?你用筷子用的真好，在哪兒學(xué)的。

22、Just now, from watching you.It's not big deal.就現(xiàn)在，看著你用學(xué)的，不是什么大事。

23、Sorry to keep you waiting.很抱歉讓你久等。

24、No problem.沒(méi)關(guān)系。

25、Sorry, I didn't hear what you said.對(duì)不起，我沒(méi)聽(tīng)見(jiàn)你說(shuō)什么。

26、I said: Do you want me to help you? 我說(shuō)：你需要我?guī)湍銌幔?/p>

27、Thank you very much.非常感謝。

28、You're welcome.It's my pleasure.不用客氣，這是我的榮幸。

29、Do you want to join me for a game of tennis? 你想和我玩一場(chǎng)網(wǎng)球嗎？ 30、Only if you let me win.只要你讓我贏的話(huà)。

31、What a beautiful place!

這地方真美！

32、I feel the same way.我有同感。

33、The winters in Xinjiang are good and cold.新疆冬天好冷。

34、You can say that again!你說(shuō)得沒(méi)錯(cuò)！

35、Have you been to the International Bazaar?你去過(guò)國(guó)際大巴扎了嗎？

36、Yes!The buildings are so beautiful！去過(guò)！建筑物特漂亮！

37、Have you been to other parts of Xinjiang?你去過(guò)新疆的其它地方嗎？

38、I have been toTulufan.HannasLake and Shihezi.我去過(guò)吐魯番、哈納斯湖和石河子。

39、How was your trip to Hannas Lake ?你去哈納斯的旅行怎么樣？ 40、It was wonderful.prettygood.非常好。挺好。

41、What's your dream job?

你夢(mèng)想的工作是什么？

42、I've always considered owning my own company.我一直在考慮擁有我自己的公司。

43、Don't you think that more companies should invest in Xinjiang?你不認(rèn)為應(yīng)該有更多的公司 來(lái)新疆投資嗎？

44、Indubitably.毫無(wú)疑問(wèn)。

45、How's your business?

生意怎樣？

46、Business is booming.生意可火了。

47、Nice talking to you.很高興和你談話(huà)。

48、Same here.我也一樣。

49、I really should be going.我真的要走了。50、OK.Later.好吧，回見(jiàn)。

51、Before you go, let's take a picture together.在你走之前，一起合張影吧。

52、Sure no problem.當(dāng)然沒(méi)問(wèn)題。

53、I hope to see you again.我希望再次見(jiàn)到你。

54、Me too.我也是。

55、Take care.多保重。

55、Bon voyage.一路順風(fēng)。

See you again in the near future.后會(huì)有期！56.All the best！祝你萬(wàn)事如意！

57.I hope you'll come back to China again!希望你能再來(lái)中國(guó)!58.I'll do that.我一定來(lái)。

59、Sit down, please.Here is the menu.請(qǐng)坐，給您菜單，先生。

May I take your order, sir? 您要點(diǎn)菜嗎？

15、Here is the bill.Please sign it.這是您的賬單，請(qǐng)簽字。

17、Thank you for telling us about it.謝謝您告訴我們

I'll look into the matter right away.我馬上去處理這件事情。

18、I assure you it wont happen again.我保證此類(lèi)事情不會(huì)再發(fā)生。【常用英語(yǔ)】

1、Good morning(afternoon, evening), sir(madam)早上（下午、晚上）好，先生（夫人）。

2、How do you do? ***飯店，前廳。您找誰(shuí)？

您好！（初次見(jiàn)面）

9、Sorry, I've dialed the wrong number.Glad to meet you.對(duì)不起，我撥錯(cuò)號(hào)了。

很高興見(jiàn)到您。

10、May I speak to your general manager?

3、How are you? 能和你們總經(jīng)理說(shuō)話(huà)嗎？

您好嗎？

Speaking.Fine, thanks.And you? 我就是。

很好，謝謝。您好嗎？

11、Sorry, he is not in at the moment.4、Welcome to our hotel(restaurant, shop).對(duì)不起，他現(xiàn)在不在。

歡迎到我們賓館（餐廳、商店）來(lái)。

Would you like to leave a message?

5、Wish you a most pleasant stay in our hotel.您要留口信嗎？

愿您在我們賓館過(guò)得愉快。

12、Pardon.6、I hope you will enjoy your stay with us.對(duì)不起，請(qǐng)?jiān)僬f(shuō)一遍，好嗎？

I beg your pardon.希望您在我們賓館過(guò)得愉快。（客人剛?cè)氲?/p>

對(duì)不起，請(qǐng)?jiān)僬f(shuō)一遍，好嗎？

時(shí)）

I hope you are enjoying your stay with us.英語(yǔ)交流用語(yǔ)?祝賀用語(yǔ)

希望您在我們賓館過(guò)得愉快。（客人在飯店

13、Congratulations!逗留期間）

祝賀您！

I hope you have enjoyed your stay with us.14、Happy birthday!希望您在我們賓館過(guò)得愉快。（客人離店時(shí)）

生日快樂(lè)！

7、Have a good time!

15、Happy new year!祝您過(guò)得愉快！

新年快樂(lè)！

8、***hotel, front desk.Can I help you?

16、Merry Christmas!圣誕快樂(lè)！

17、Have a nice holiday!假日快樂(lè)

18、Wish you every success!祝您成功！

答謝和答應(yīng)語(yǔ):

19、Thank you(very much).謝謝您（非常感謝）。

20、Thank you for your advice(information, help)

感謝您的忠告（信息、幫助）。

21、It's very kind of you.謝謝，您真客氣。

22、You are welcome.不用謝。

23、Not at all.29、I'm sorry, It's my fault.很抱歉。那是我的過(guò)錯(cuò)。

30、Sorry to have kept you waiting.對(duì)不起，讓您久等了。

31、Sorry to interrupt you.對(duì)不起，打擾您了。

32、I'm sorry about this.對(duì)此表示抱歉。

33、I apologize for this.我為此道歉。

34、That's all right.沒(méi)關(guān)系。

35、Let's forget it.算了吧。

飯店英語(yǔ)交流用語(yǔ)?征詢(xún)和指路用語(yǔ)

36、Can(May)I help you? 我能幫您什么嗎？

Yes, please.好的。

37、What can I do for you.我能為您干點(diǎn)什么？

38、Is there anything I can do for you? 有什么能為您效勞的么

39、Just a moment, please.請(qǐng)稍等一下。

40、May I use your phone? 我能借用您的電話(huà)嗎？

Certainly.當(dāng)然可以。

Yes, of course.然可以。

41、Go upstairs/downstairs.上樓/下樓。

42、It's on the second(third)floor.在二

（三）樓。

不用謝。

Don't mention it.不用謝。

24、It's my pleasure.非常高興為您服務(wù)。

(With pleasure.)(My pleasure.)

25、I am at your service.樂(lè)意為您效勞。

26、Thank you for staying in our hotel.感謝您在我們酒店下榻。

27、I'm sorry.很抱歉。

28、Excuse me.對(duì)不起。

43、Excuse me.對(duì)不起。

Where is the washroom(restroom, elevator)? 請(qǐng)問(wèn)盥洗室（休息室、電梯）在哪兒？

This way, please.請(qǐng)這邊走

Turn left /right.往左轉(zhuǎn)/右轉(zhuǎn)。

45、It's in the lobby near the main entrance.在大廳靠近大門(mén)。

46、It's in the basement at the end of the corridor.在地下室走廊盡頭。

7、Mind/(Watch)your step.請(qǐng)走好。

48、Please be careful.請(qǐng)當(dāng)心。

49、Please don't leave anything behind.請(qǐng)別遺忘您的東西。50、Don't worry.別擔(dān)心。

51、Take it easy.放心好了。

52、Please don't smoke here.請(qǐng)不要在這邊抽煙。

53、Goodbye.再見(jiàn)。

54、See you late.再見(jiàn)。

55、Good night.晚安。

56、See you tomorrow.明天見(jiàn)。

57、Goodbye and thank you for coming.再見(jiàn)，謝謝您的光臨。

58、Goodbye and hope to see you again.再見(jiàn)，希望再見(jiàn)到您。

59、Have a nice trip!一路平安！

60、Wish you a pleasant journey!Good luck!祝您旅途愉快！祝您好運(yùn)！

店英語(yǔ)交流用語(yǔ)?前廳和客房部用語(yǔ)

1、Have you a reservation? 您預(yù)定過(guò)了嗎？

2、May I know your name and room number? 您能告訴我您的名字與房間號(hào)嗎？

7、Leave your laundry in the laundry in the laundry bag behind the bathroom oor.請(qǐng)把要洗的東西放在浴室門(mén)后的洗衣袋中。

8、I hope I'm not disturbing you.我希望沒(méi)有打擾您。

9、One moment, madam.I'll bring them to you right away.等一會(huì)兒，夫人。我馬上送來(lái)。

10、I'll send for an electrician(doctor...)我給您請(qǐng)電工（大夫??）。

餐飲部：

11、Sit down, please.Here is the menu.請(qǐng)坐，給您菜單，先生。

May I take your order, sir? 您要點(diǎn)菜嗎？

12、What would you like to have, coffee or tea?

您要喝咖啡還是茶？

13、Would you like to have any wine with you dinner?

您用餐時(shí)要喝點(diǎn)酒嗎？

14、Service hours are:

7:00a.m.to 9:00a.m.for breakfast.早餐7點(diǎn)到9點(diǎn)。

11:30a.m.to1: 30p.m.for lunch.午餐11點(diǎn)半到1點(diǎn)半。

6:30p.m.to 8:30p.m.for dinner.晚餐6點(diǎn)半到8點(diǎn)半。

15、Here is the bill.Please sign it.這是您的賬單，請(qǐng)簽字。

店英語(yǔ)交流用語(yǔ)?銷(xiāo)售用語(yǔ)

1、What kind of rooms(foods)would you like to have?

您需要什么樣的房間（吃什么樣的菜）？

2、Here is a brochure of our hotel and tariff.這是介紹我們飯店的小冊(cè)子和價(jià)目表。

3、We'll give you a 10%(ten percent)discount.我們給您九折優(yōu)惠。

3、Here is your room key.給您房間鑰匙。

4、Please pay at the cashier's desk over there.請(qǐng)去那邊帳臺(tái)付款。

5、Are these your baggage? 這些是您的行李嗎？

May I take them for you? 我來(lái)幫您拿好嗎？

6、Housekeeping, may I come in? 客房服務(wù)員，我可以進(jìn)來(lái)嗎？

4、We'll offer tour guides complimentary breakfasts.我們給陪同提供免費(fèi)早餐。

We accept your terms.我們接受您的條件。

6、May I introduce myself? 讓我介紹我自己。

7、May I present you a litter souvenir? 請(qǐng)接受我們的一點(diǎn)小紀(jì)念品。

8.Let's drink to our friendship!為我們的友誼干杯！

9、Let me propose a toast to the health of our guests!

建議為在座客人的健康干杯！

10、Cheers!(Bottoms!)干杯！

11、How do you like Chinese food? 您喜歡中國(guó)菜嗎？

12、What do you think of our service? 您對(duì)我們的服務(wù)有什么意見(jiàn)？

13、Thank you for your

comments(compliment, suggestions).謝謝您給我們提的意見(jiàn)（贊揚(yáng)、建議）。

14、I'm afraid it's against the hotel's regulations.這是違反飯店規(guī)章制度的。

15、In our hotel we don't accept tips.我們飯店是不收小費(fèi)的。

It's our pleasure to serve our guests well.我們?yōu)槟転榭腿朔?wù)好而感到高興。

Thank you all the same.然而，還是要謝謝您。

16、I'm afraid you'll have to pay for the damage.您必須賠償。

17、Thank you for telling us about it.謝謝您告訴我們

I'll look into the mater right away.我馬上去處理這件事情。

18、I assure you it wont happen again.（餐廳）供應(yīng)時(shí)間是：我保證此類(lèi)事情不會(huì)再發(fā)生。

23、The extra large size of this color is out of

stock.19、Please don't worry, sir(madam)

這種顏色的特大號(hào)已經(jīng)賣(mài)完了。

先生（夫人），請(qǐng)不必?fù)?dān)心。

Please try us again tomorrow.I will send someone up to your room right

請(qǐng)明天再來(lái)看看。

away.我馬上派人到你的房間去。

24、They are altogether 175(one hundred and

seventy-five)Yuan.20、I can't guarantee anything, but I'll try my best.共計(jì)175元。

You may pay in cash or with credit card.我不能保證，但我會(huì)盡力而為。

您可以付現(xiàn)金也可以用信用卡。

21、What can I show you.25、You have made a good choice, you have 您要買(mǎi)什么？

very good taste.22、How do you like this fashion(color, size，您真會(huì)買(mǎi)東西，眼力真好。design)?

您喜歡這種款式（顏色、尺寸、圖案）嗎？

館英語(yǔ)?預(yù)訂房間

1．I'd like to book a double room for Tuesday next week.下周二我想訂一個(gè)雙人房間。2．What's the price difference? 兩種房間的價(jià)格有什么不同？

3．A double room with a front view is 140 dollars per night, one with a ear view is 115 dollars per night.一間雙人房朝陽(yáng)面的每晚140美元，背陰面的每晚115美元。

4．I think I'll take the one with a front view then.我想我還是要陽(yáng)面的吧。

5．How long will you be staying? 您打算住多久？

6．We'll be leaving Sunday morning.我們將在星期天上午離開(kāi)。

7．And we look forward to seeing you next Tuesday.我們盼望下周二見(jiàn)到您。

8．I'd like to book a single room with bath from the after-noon of October to the morning of October 10.我想訂一個(gè)帶洗澡間的單人房間，10月4日下午到10月10日上午用。

9．We do have a single room available for those dates.我們確實(shí)有一個(gè)單間，在這段時(shí)間可以用。

10．What is the rate, please? 請(qǐng)問(wèn)房費(fèi)多少？

11．The current rate is $ 50 per night.現(xiàn)行房費(fèi)是50美元一天。

12．What services come with that? 這個(gè)價(jià)格包括哪些服務(wù)項(xiàng)目呢？

13．That sounds not bad at all.I'll take it.聽(tīng)起來(lái)還不錯(cuò)。這個(gè)房間我要了。

14．By the way, I'd like a quiet room away from the street if the is possible.順便說(shuō)一下，如有可能我想要一個(gè)不臨街的安靜房間

8．I want a double room with a bath.我要一間有浴室的雙人房。

29．How much a day do you charge? 每天收費(fèi)多少？

30．It is hundred yuan a day including heating fee, but excluding service harge.一百元一天，包括供暖費(fèi)但不包括服務(wù)費(fèi)。

31．It's quite reasonable.收費(fèi)十分合理。

32．How long do you intend to stay in this hotel? 您準(zhǔn)備住多久？

33．Have you got through with the check-in procedure? 你是否已經(jīng)辦妥住宿登記手續(xù)？

34．Can I book a single room for my friend beforehand as he will arrive in Shanghai tomorrow morning?

我能為我的朋友預(yù)訂一間單人房嗎? 他將于明天早上到達(dá)上海。

35．Would you mind filling in this form and pay a hundred yuan in advance or him.請(qǐng)?zhí)詈貌㈩A(yù)付一百元錢(qián)。

36．This is a receipt for paying in advance.Please keep it.這是預(yù)付款收據(jù)，請(qǐng)收好。

37．Have you any vacant(spare)room in the hotel? 旅館里有空余房間嗎？

38．Sorry, we have no vacant(spare)room for you.But I can recommend ou to the Orient Hotel where you may get a spare room.對(duì)不起，我們已經(jīng)客滿(mǎn)了。但是我可以介紹您去東方飯店，那里有空余的房間。

39．Good afternoon, my room number is 321.Any mail for me? 下午好！我的房號(hào)是321。有我的信嗎？

40．Yes.You have two letters and one telegram, also a message was left y a lady before one hour.有的。您有兩封信和一封電報(bào)，一小時(shí)前有一位小姐來(lái)電話(huà)留言給您。

41．I'll mail a letter to U.S.A.by airmail.我要寄一封航空信到美國(guó)。

42．How much do I have to pay for you? 我要付多少錢(qián)？

43．A letter generally mails to America-Europe-Africa by airmail.First 0 grams is 20 yuan.通常一封寄到美國(guó)、歐洲、非洲的航空信，20克收費(fèi)20元。

Words and Expressions heating fee 供暖費(fèi)

exclude vt.把??排除在外

reasonable a.價(jià)錢(qián)公道的，不貴的fortnight n.十四日，兩星期

procedure n.過(guò)程，步驟，程序

check－in procedure 住宿登記手續(xù)

registration n.登記，注冊(cè)

deluxe suites 豪華套房

賓館英語(yǔ)?在接待處(2)

44．Yes, we do have a reservation for you.對(duì)了，我們這兒是有您預(yù)訂的房間。

45．Would you please fill out this form while I prepare your key card for ou? 請(qǐng)您把這份表填好，我同時(shí)就給您開(kāi)出入證，好嗎？

46．What should I fill in under ROOM NUMBER? “房間號(hào)碼”這一欄我該怎么填呢？

47．I'll put in the room number for you later on.過(guò)會(huì)兒我來(lái)給您填上房間號(hào)碼。

48．You forgot to put in the date of your departure.您忘了填寫(xiě)離店日期了。

49．And here is your key, Mr.Bradley.Your room number is 1420.給您房間的鑰匙，布拉德利先生。您的房間號(hào)碼是1420。50．It is on the 14th floor and the daily rate is $90.房間在14層，每天的房費(fèi)是90美元。

51．Please make sure that you have it with you all the time.請(qǐng)務(wù)必隨時(shí)帶著它。

52．My business negotiation has progressed much more slowly than I had expected.我的業(yè)務(wù)談判進(jìn)行得比我原先預(yù)料的慢了許多。

53．I wonder if it is possible for me to extend my stay at this hotel for two days.我想知道是否可以讓我在這兒多呆兩天。

54．I'll take a look at the hotel's booking situation.我來(lái)查看一下本店房間的預(yù)訂情況。

55．I'm glad that we'll be able to accept your extension re-quest.很高興我們有辦法接受您延長(zhǎng)住宿的要求。

56．But I'm afraid that it will be necessary for us to ask you to change rooms for the last two nights.不過(guò)，恐怕最后兩天我們得請(qǐng)您搬到別的房間去。

57．We have already let your room to another gentleman.我們已經(jīng)把您住的房間租給了另外一位先生。58．That's no problem at all.（簡(jiǎn)單實(shí)用。。。然后的然后祭奠從我大腦中逝去的英文單詞。。）

第四篇：接待外賓簡(jiǎn)單英語(yǔ)

一、牛奶、豆?jié){

這兩種食物中含有大量的蛋白質(zhì)，空腹飲用，蛋白質(zhì)將“被迫”轉(zhuǎn)化為熱能消耗掉，起不到營(yíng)養(yǎng)滋補(bǔ)作用。正確的飲用方法是與點(diǎn)心、面餅等含面粉的食品同食，或餐后兩小時(shí)再喝，或睡前喝均可。

二、酸奶

空腹飲用酸奶，會(huì)使酸奶的保健作用減弱，而飯后兩小時(shí)飲用，或睡前喝，既有滋補(bǔ)保健、促進(jìn)消化作用，又有排氣通便作用。

三、白酒

空腹飲酒會(huì)刺激胃黏膜，久之易引起胃炎、胃潰瘍等疾病。另外，人空腹時(shí)，本身血糖就低，此時(shí)飲酒，人體很快出現(xiàn)低血糖，腦組織會(huì)因缺乏葡萄糖的供應(yīng)而發(fā)生功能性障礙，出現(xiàn)頭暈、心悸、出冷汗及饑餓感，嚴(yán)重者會(huì)發(fā)生低血糖昏迷。

四、茶

空腹飲茶能稀釋胃液，降低消化功能，還會(huì)引起“茶醉”，表現(xiàn)為心慌、頭暈、頭痛、乏力、站立不穩(wěn)等。

五、糖

糖是一種極易消化吸收的食品，空腹大量吃糖，人體短時(shí)間內(nèi)不能分泌足夠的胰島素來(lái)維持血糖的正常值，使血液中的血糖驟然升高容易導(dǎo)致眼疾。而且糖屬酸性食品，空腹吃糖還會(huì)破壞機(jī)體內(nèi)的酸堿平衡和各種微生物的平衡，對(duì)健康不利。

六、柿子、西紅柿

含有較多的果膠、單寧酸，上述物質(zhì)與胃酸發(fā)生化學(xué)反應(yīng)生成難以溶解的凝膠塊，易形成胃結(jié)石。

七、香蕉

香蕉中有較多的鎂元素，空腹吃香蕉會(huì)使人體中的鎂驟然升高而破壞人體血液中的鎂鈣平衡，對(duì)心血管產(chǎn)生抑制作用，不利于身體健康。

八、山楂、桔子

含有大量的有機(jī)酸、果酸、山楂酸、枸櫞酸等，空腹食用，會(huì)使胃酸猛增，對(duì)胃黏膜造成不良刺激，使胃脹滿(mǎn)、噯氣、吐酸水。

九、大蒜

大蒜含有強(qiáng)烈辛辣味的大蒜素，空腹食蒜，會(huì)對(duì)胃黏膜、腸壁造成強(qiáng)烈的刺激，引起胃腸痙攣、絞痛。

十、白薯

白薯中含有單寧和膠質(zhì)，會(huì)刺激胃壁分泌更多胃酸，引起燒心等不適感。

十一、冷飲

空腹?fàn)顟B(tài)下暴飲各種冷凍食品，會(huì)刺激胃腸發(fā)生攣縮，久之將導(dǎo)致各種酶促化學(xué)反應(yīng)失調(diào)，誘發(fā)腸胃疾病。

第五篇：接待外賓服務(wù)常用英語(yǔ)

收集了絕大部分常用接待語(yǔ)境，前部分英文介紹和各種接待用語(yǔ)，后部分中文介紹如何接待外賓的到來(lái)，歡迎廣大英文工作者采納！接待服務(wù)常用英語(yǔ)

一、歡迎和問(wèn)候語(yǔ)：

1、Good morning(afternoon, evening), sir(madam)早上（下午、晚上）好，先生（夫人）。

2、How do you do?您好！（初次見(jiàn)面）Glad to meet you.很高興見(jiàn)到您。

3、How are you?您好嗎？ Fine, Thanks.And you ?很好，謝謝。您好嗎？

4、Welcome to our hotel(restaurant , shop).歡迎到我們賓館（餐廳、商店）來(lái)。

5、Wish you a most pleasant stay in our hotel.愿您在我們賓館過(guò)得愉快。

6、I hope you will enjoy your stay with us.希望您在我們賓館過(guò)得愉快。（客人剛?cè)氲陼r(shí)）I hope you are enjoying your stay with us.希望您在我們賓館過(guò)得愉快。（客人在飯店逗留期間）I hope you have enjoyed your stay with us.希望您在我們賓館過(guò)得愉快。（客人離店時(shí)）

7、Have a good time!祝您過(guò)得愉快！

二、電話(huà)用語(yǔ)：

8、hotel , front desk.Can I help you?**飯店，前廳。您找誰(shuí)？

9、Sorry, I've dialed the wrong number.對(duì)不起，我撥錯(cuò)號(hào)了。

10、May I speak to your general manager?能和你們總經(jīng)理說(shuō)話(huà)嗎？ Speaking.我就是。

11、Sorry, he is not in at the moment.對(duì)不起，他現(xiàn)在不在。Would you like to leave a message?您要留口信嗎？

12、Pardon.對(duì)不起，請(qǐng)?jiān)僬f(shuō)一遍，好嗎？ I beg your pardon.對(duì)不起，請(qǐng)?jiān)僬f(shuō)一遍，好嗎？

三、祝賀用語(yǔ)：

13、Congratulations!祝賀您！

14、Happy birthday!生日快樂(lè)！

15、Happy new year!新年快樂(lè)！

16、Merry Christmas!圣誕快樂(lè)！

17、Have a nice holiday!假日快樂(lè)！

18、Wish you every success!祝您成功！

四、答謝和答應(yīng)語(yǔ):

19、Thank you(very much).謝謝您（非常感謝）。20、Thank you for your advice(information , help)感謝您的忠告（信息、幫助）。

21、It's very kind of you.謝謝，您真客氣。

22、You are welcome.不用謝。

23、Not at all.不用謝。Don't mention it.不用謝。