第一篇：外貿口語：外貿人接待客戶必備58句
外貿人接待客戶必備58句
1.Excuse me.Are you Susan Davis from Western Electronics？對不起，你是來自西方電子公司的蘇姍?戴衛斯嗎？
2Yes, I am.And you must be Mr.Takeshita.是的，我就是，你一定是竹下先生吧。
3.Pardon me.Are you Ralph Meyers from National Fixtures？
對不起，請問你是從國家裝置公司來的雷夫?梅耶史先生嗎？
4.I“m Dennis.I am here to meet you today.我是丹尼斯，今天我到這里來接你。
5.I”m Donald.We met the last time you visited Taiwan.我是唐納德，上次你來臺灣時我們見過面。
6.I“m Edwin.I”ll show you to your hotel.我是愛德溫，我帶你去旅館。
7.How was your flight? Was it comfortable?你坐的班機怎么樣？還舒服嗎？
8.It was quite good.But it was awfully long.班機很好，就是時間太長了。
9.Did you have a good flight？ 你旅途愉快嗎？
10.Not really, I“m afraid.We were delayed taking off, and we encountered a lot of bad weather.不太好，我們起飛延誤了，還遭遇了惡劣的氣候。
11.How was your flight？ 你的航班怎樣？
12.Did you get any sleep on the plane？ 你在飛機上睡覺了嗎？
13.Mr.Wagner, do you have a hotel reservation？ 華格納先生，你預訂過旅館嗎？
14.No, I don’t.Will it be a problem?不，我沒有，會有困難嗎？
15.I don’t think so.I know several convenient hotels.Let me make some calls.我認為沒有，我知道有幾家便利旅館，讓我打幾個電話。
16.I’ve made a reservation at the hotel you used last time.我已預訂了你上次住過的旅館。
17.We’ve booked a Western-style room for you.我們已為你訂了一間西式的房間。
18.Let’s go to the station to get a train into town.我們到火車站去乘車進城。
19.Does it take long to get into Taibei from here？從此地去臺北要很久嗎？
20.It’s about an hour.大概要一個小時。
21.We’ll get a taxi from the station.我們到火車站乘出租車。
22.There’s a shuttle bus we can use.我們可搭乘機場班車。
23.I’ve brought my car, so I can drive you to your hotel.我開車來的，所以我開車送你到旅館。
24.You must be hungry.Shall we get something to eat？你一定餓了，我們吃點東西好嗎？
25.That sounds good.Let’s get something at the hotel restaurant.I feel a little tired.那太棒了，我們就到旅館餐廳吃點東西，我有點累了。
26.Would you like to have some dinner？ 你想吃飯嗎？
27.What would you like to eat？ 你想吃什么呢？
28.Can I take you out to dinner? It”ll be my treat.我帶你出去吃飯好嗎？這次我請客。
29.If you’re hungry, we can eat dinner now.如果你餓了，我們現在就去吃飯。
30.Have you had breakfast yet？ 你吃過早餐了嗎？
31.Yes.It was delicious.是的，味道很好。
32.Good.Let’s go to the office.好的，我們去辦公室吧。
33.How is your room？ 你的房間怎樣？
34.Did you sleep well last night？ 你昨晚睡得好嗎？
35.Why don’t we go to the office now？ 為何我們現在不去辦公室呢？
36.We’ll start with an orientation video.It runs about 15 minutes.我們將從一個電視簡報開始，大概放15分鐘。
37.The tour will take about an hour and a half.We ought to be back here by 3:00.參觀大概要一個半小時，3點鐘以前回到這里。
38.Our new product line has been very successful.We’ve expanded the factory twice this year already.我們新的生產線非常成功，我們今年已把工廠擴展了兩倍。
39.I’d like to introduce you to our company.Is there anything in particular you’d like to know？ 我將向你介紹我們的公司，你有什么特別想知道的嗎？
40.We have some reports to show you for background information.我們還有一些報告向你介紹背景資料。
41.Is your factory any different from other plastics factories？ 你們工廠和其他塑膠工廠有何差別呢？
42.Yes, our production speed is almost twice the industry-wide average.是的，我們的生產速度是其他工廠兩倍。
43.I’d like to explain what makes this factory special.我要向你說明本工廠的特性。
44.This is the most fully-automated factory we have.這是我們的全自動化工廠。
45.It’s the most up-to-date in the industry.這是同業中最新型的。
46.We’ve increased our efficiency by 20% through automation.通過自動化我們的效率增加了20%.47.Could you tell me the cost of production per unit？ 請你告訴我每件成品的生產成本好嗎？
48.I’m afraid I don’t know.Let me ask the supervisor in this section.恐怕我不知道，讓我來詢問一下該組的負責人。
49.I’m not really sure about that.Mr.Jiang should know the answer to that.關于那事我不敢確定，蔣先生應該知道答案。
50.Let me direct that question to the manager.讓我直接問經理好了。
51.I’m not familiar with that part.Let me call someone who is more knowledgeable.那部分我不熟悉，讓我找專業人士來說明。
52.Yes, I’d like to know your daily production.是的，我想知道你們的日生產額。
53.Is there anything you"d like to know？ 你想知道什么？
54.Is there anything I can explain fully？ 有什么事情要我詳細說明的嗎？
55.What did you think of our factories？你認為我們的工廠怎樣？
56.I was impressed very much.我有深刻的印象。
57.thank you very much for giving us your valuable time.我們占用了你寶貴的時間，非常感謝。
58.We have a small gift for you to take with you when you leave the factory.你離開工廠時，我們有件小禮物要送給你。
第二篇：外貿人接待客戶必備58句
? 外貿人接待客戶必備58句
1.Excuse me.Are you Susan Davis from Western Electronics？ 對不起，你是來自西方電子公司的蘇姍?戴衛斯嗎？
2.Yes, I am.And you must be Mr.Takeshita.是的，我就是，你一定是竹下先生吧。
3.Pardon me.Are you Ralph Meyers from National Fixtures？ 對不起，請問你是從國家裝置公司來的雷夫?梅耶史先生嗎？
4.I“m Dennis.I am here to meet you today.我是丹尼斯，今天我到這里來接你。
5.I”m Donald.We met the last time you visited Taiwan.我是唐納德，上次你來臺灣時我們見過面。
6.I“m Edwin.I”ll show you to your hotel.我是愛德溫，我帶你去旅館。
7.How was your flight? Was it comfortable? 你坐的班機怎么樣？還舒服嗎？
8.It was quite good.But it was awfully long.班機很好，就是時間太長了。
9.Did you have a good flight？ 你旅途愉快嗎？
10.Not really, I“m afraid.We were delayed taking off, and we encountered a lot of bad weather.不太好，我們起飛延誤了，還遭遇了惡劣的氣候。
11.How was your flight？ 你的航班怎樣？
12.Did you get any sleep on the plane？ 你在飛機上睡覺了嗎？
13.Mr.Wagner, do you have a hotel reservation？ 華格納先生，你預訂過旅館嗎？
14.No, I don’t.Will it be a problem? 不，我沒有，會有困難嗎？
15.I don’t think so.I know several convenient hotels.Let me make some calls.我認為沒有，我知道有幾家便利旅館，讓我打幾個電話。
16.I’ve made a reservation at the hotel you used last time.我已預訂了你上次住過的旅館。
17.We’ve booked a Western-style room for you.我們已為你訂了一間西式的房間。
18.Let’s go to the station to get a train into town.我們到火車站去乘車進城。
19.Does it take long to get into Taibei from here？ 從此地去臺北要很久嗎？
20.It’s about an hour.大概要一個小時。
21.We’ll get a taxi from the station.我們到火車站乘出租車。
22.There’s a shuttle bus we can use.我們可搭乘機場班車。
23.I’ve brought my car, so I can drive you to your hotel.我開車來的，所以我開車送你到旅館。
24.You must be hungry.Shall we get something to eat？ 你一定餓了，我們吃點東西好嗎？
25.That sounds good.Let’s get something at the hotel restaurant.I feel a little tired.那太棒了，我們就到旅館餐廳吃點東西，我有點累了。
26.Would you like to have some dinner？ 你想吃飯嗎？
27.What would you like to eat？ 你想吃什么呢？
28.Can I take you out to dinner? It”ll be my treat.我帶你出去吃飯好嗎？這次我請客。
29.If you’re hungry, we can eat dinner now.如果你餓了，我們現在就去吃飯。
30.Have you had breakfast yet？ 你吃過早餐了嗎？
31.Yes.It was delicious.是的，味道很好。
32.Good.Let’s go to the office.好的，我們去辦公室吧。
33.How is your room？ 你的房間怎樣？
34.Did you sleep well last night？ 你昨晚睡得好嗎？
35.Why don’t we go to the office now？ 為何我們現在不去辦公室呢？
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36.We’ll start with an orientation video.It runs about 15 minutes.我們將從一個電視簡報開始，大概放15分鐘。
37.The tour will take about an hour and a half.We ought to be back here by 3:00.參觀大概要一個半小時，3點鐘以前回到這里。
38.Our new product line has been very successful.We’ve expanded the factory twice this year already.我們新的生產線非常成功，我們今年已把工廠擴展了兩倍。
39.I’d like to introduce you to our company.Is there anything in particular you’d like to know？ 我將向你介紹我們的公司，你有什么特別想知道的嗎？
40.We have some reports to show you for background information.我們還有一些報告向你介紹背景資料。
41.Is your factory any different from other plastics factories？ 你們工廠和其他塑膠工廠有何差別呢？
42.Yes, our production speed is almost twice the industry-wide average.是的，我們的生產速度是其他工廠兩倍。
43.I’d like to explain what makes this factory special.我要向你說明本工廠的特性。
44.This is the most fully-automated factory we have.這是我們的全自動化工廠。
45.It’s the most up-to-date in the industry.這是同業中最新型的。
46.We’ve increased our efficiency by 20% through automation.通過自動化我們的效率增加了20%.47.Could you tell me the cost of production per unit？ 請你告訴我每件成品的生產成本好嗎？
48.I’m afraid I don’t know.Let me ask the supervisor in this section.恐怕我不知道，讓我來詢問一下該組的負責人。
49.I’m not really sure about that.Mr.Jiang should know the answer to that.關于那事我不敢確定，蔣先生應該知道答案。
50.Let me direct that question to the manager.讓我直接問經理好了。
51.I’m not familiar with that part.Let me call someone who is more knowledgeable.那部分我不熟悉，讓我找專業人士來說明。
52.Yes, I’d like to know your daily production.是的，我想知道你們的日生產額。
53.Is there anything you"d like to know？ 你想知道什么？
54.Is there anything I can explain fully？ 有什么事情要我詳細說明的嗎？
55.What did you think of our factories？ 你認為我們的工廠怎樣？
56.I was impressed very much.我有深刻的印象。
57.thank you very much for giving us your valuable time.我們占用了你寶貴的時間，非常感謝。
58.We have a small gift for you to take with you when you leave the factory.你離開工廠時，我們有件小禮物要送給你。
久仰！I've heard so much about you.好久不見了！Long time no see.辛苦了！You've had a long day.You've had a long flight.尊敬的朋友們！Distinguished/Honorable/Respected friends 閣下(多用于稱呼大使)Your Excellency 我代表北京市政府歡迎各位朋友訪問北京。On behalf of the Beijing Municipal government, I wish to extend
第2頁，共19頁 our warm welcome to the friends who have come to visit Beijing.對您的大力協助，我謹代表北京市政府表示衷心的感謝。On behalf of the Beijing Municipal government, i wish to express our heartfelt thanks to you for your gracious assistance.在北京過得怎么樣？ How are you making out in Beijing?
我一定向他轉達您的問候和邀請。I'll surely remember you and your invitation to him.歡迎美商來北京投資。American businessmen are welcome to make investment in Beijing.歡迎多提寶貴意見。Your valuable advice is most welcome.不虛此行!It's a rewarding trip!
您的日程很緊,我們的會見是否就到此為止。As you have a tight schedule, I will not take up more of your time.請代我問候王先生。Please remember me to Mr.Wang.感謝光臨！Thank you so much for coming.歡迎再來！Hope you'll come again.歡迎以后多來北京！Hope you'll visit Beijing more often.請留步，不用送了！I will see myself out, please.多保重！Take care!
祝您一路平安！Have a nice trip!
愿為您效勞！At your service!
為…舉行宴會/宴請 Host a dinner/banquet/luncheon in honor of …
歡迎宴會 Welcome dinner
便宴 Informal dinner
午宴（附有情況介紹或專題演講等內容）Luncheon
便餐 Light meal
工作午餐 Working luncheon
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自助餐 Buffet dinner/luncheon
答謝宴會 Return dinner
告別宴會 Farewell dinner
慶功宴 Glee feast
招待會 Reception
慶祝中華人民共和國成立四十五周年招待會 Reception Celebrating the 45th Anniversary of the Founding of the People's Republic of China
雞尾酒會 Cocktail party
茶話會 Tea party
包餐/點餐 Table d'hote/a la carte
上菜 Serve a courst
您的位置在這里。Here is your seat.請入席！Please have a seat.歡聚一堂 Enjoy this happy get-together
請隨便！Please yourself at home./Please enjoy yourself.請各位隨意用餐。Help yourself please.您喝點什么？ What would you like to drink?
現在我提議，為了…和…之間的合作，為了…參議員的健康，干杯！At this point, I propose a toast: to the cooperation between … And … , to the health of Senator…, cheers!
最后，我借主人的酒，提議為…干杯！Lastly, taking up this glass of fine wine, I propose a toast to …
請各位舉杯并同我一起為所有在座的朋友們的健康干杯！I'd ask you to raise your glass and join me in a toast ot the health of all our friends present here.敬您一杯！Here's to you!
第4頁，共19頁 祝你健康！To your health!
我要為此干杯！I'll drink to that!
隨量！Whatever you like!
我失陪一會兒！Excuse me for a minute.菜不好，請多多包涵！Hope you enjoy yourself.外賓接待實用英語（2）
女士們先生們，歡迎各位光臨，演出很快就要開始了，請盡快就坐。Ladies and gentlemen, good evening.The concert/show would start soon.Please get yourself seated.Thank you.招待會現在開始。The reception will now begin.全體起立，奏國歌！All rise please.For the P.R.C.National Anthem!
出席今天招待會的貴賓有… The distinguished guests paarticipating the reception are …
現在請…講話 I have the honour to call upon …
開幕式現在結束。This concludes the opening ceremony.隆重慶祝 Grand celebration
慶祝成立…一周年 Celebrating the 1st Anniversary of the Establishment of …
熱烈祝賀第一屆…錦標賽 Hail the first FIFA of …
值此節日之際致以節日的祝賀！On the occasion of the season, I would like to extend season's greetings.祝您工作順利、事業成功、身體健康、家庭幸福！Wish you the very best of luck in your job, every successin your future endeavours, good health and a happy family!
衷心祝賀您當選… Hearty congratulations on your recent ecletion as …
舉行會議/研討會/大會/座談會/學術報告會
Hold a meeting/seminar/conference/forum/symposium
贊助人/主辦人/承辦人/協辦人 Patron/sponsor/organizer/co-organizer
舉行談判 Enter into negotiation
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交涉 Make representations with sb.On sth./deal with sb.事物性會談 Talks at working level
對口會談 Counterpart talks
議程項目 Items on the agenda
主題 Theme 議題 Topic for discussion 雙方商定的議程 Schedule mutually agreed upon
開幕會議 Opening session 全體會議 Plenary session 開場白 Introduction
情況介紹 Presentation 小組討論 Panel discussion
同有關單位磋商 Hold consultations with the organizations concerned
一輪會談 One round of talks 決議 Resolution
諒解備忘錄 Memorandum of understanding
現在開會。I declare the meeting open.請…發言。I invite the representative of …To take the floor.下面我給各位簡要介紹一下北京的經濟情況 Now I would like to give you a brief overview of Beijing's economy.我的介紹完了，謝謝！That's all for my presentation.thank you.我先說這么多。So much for my remarks for now.我要說的就是這些。That's all for what I want to say.您看是先談原則問題呢，還是先談具體問題？ I wonder if you would like to start with matters of principle or specific issues?
讓我先談一個問題。If you agree(With your permission), let me start with one issue
在談那個問題之前我想對您剛才講的話談點看法。Before we trun to that issue, I wish to make a few comments/remarks on your presentation.您對此事怎么看呢？ I wish to benefit from your views on this matter./ What is your view on this matter?/ How do you see this matter?
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我提議休會十分鐘。I propose a ten-minute break.我想接著剛才的問題講下去。I will pick up where we left off just now.對不起，我插一句。Sorry for the interruption but
當然可以！By all means.怎么都行！Whatever you say.我沒有異議。I have no objection.我方對這個問題有異議。We take exception to this question.我們高興地看到… We note with pleasure that …
這個日期貴方覺得合適嗎？ I wonder if this date wuld be suitable for you? 不知你們上午談的怎樣？ I wonder how the meeting went this morning?
我方很希望貴方能盡早給予肯定的答復。We would greatlyl appreciate it if you could give us your favourable and prompt commitment as soonas possible.請你們務必在8月1日前提出意向書。You are kindly requested to submit the letter of intent on the date no later than 1st August.糾纏這個問題。Entangle this issue.提倡節約 Advocate/uphold thriftiness 為了國家的繁榮 For the sake of national property
經受了時間考驗的友誼給我留下了很深的印象。The time-tested friendship leave me a deep impression.密切注視 Keep close watch on
促進密切合作 Spur/promote intensive cooperation 社交招待
1.Would like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke?
2.All right, let me make some.I’ll be right back.3.A cup of coffee would be great.Thanks.4.There are many places where we can eat.How about Cantonese food?
5.I would like to invite you for lunch today.6.Oh, I can’t let you pay.It is my treat, you are my guest.第7頁，共19頁
7.May I propose that we break for coffee now?
8.Excuse me.I’ll be right back
9.Excuse me a moment.告別
1.Wish you a very pleasant journey home? Have a good journey!
2.Thank you very much for everything you have done us during your stay in China.3.It is a pity you are leaving so soon.4.I’m looking forward to seeing you again.5.I’ll see you to the airport tomorrow morning.6.Don’t forget to look me up if you are ever in FUZHOU.Have a nice journey!
約會
1.May I make an appointment? I‘d like to arrange a meeting to discuss our new order.2.Let’s fix the time and the place of our meeting.3.Can we make it a little later?
4.Do you think you could make it Monday afternoon? That would suit me better.5.Would you please tell me when you are free?
6.I’m afraid I have to cancel my appointment.7.It looks as if I won’t be able to keep the appointment we made.8.Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?
9.Anytime except Monday would be all right.10.OK, I will be here, then.11.We’ll leave some evenings free, that is, if it is all right with you.第8頁，共19頁
品質
1.We have a very strict quality controlling system, which promises that goods we produced are always of the best quality.2.You have got the quality there as well as the style.3.How do you feel like the quality of our products?
4.The high quality of the products will secure their leading status in the market place.5.You must be aware that our quality is far superior to others.6.We pride ourselves on quality.That is our best selling point.7.As long as the quality is good.It is all right if the price is a bit higher.8.They enjoy good reputation in the world.9.When we compare prices, we must first take into account the quality of the products.10.There is no quality problem.Quality is something we never neglect（忽視）.11.You are right.It is good in material, fashionable in design, and superb in workmanship.材料很好、設計時尚、做工優秀。
12.We deliver all our orders within one month after receipt of the covering letters of credit.13.Do you have specific request for packing? Here are the samples of packing available now, you may have a look.14.I wonder if you have found that our specifications meet your requirements.I’m sure the prices we submitted are competitive.Sample Text
問好
1.Good morning/afternoon/evening./May I help you? /Anything I can do for you?
2.How do you do? /How are you? / Nice to meet you.3.It’s a great honor to meet you./I have been looking forward to meeting you.4.Welcome to China.第9頁，共19頁
5.We really wish you’d have a pleasant stay here.6.I hope you’ll have a pleasant stay here.Is this your fist visit to China?
7.Do you have much trouble with jet lag（時差）?
機場接客
1.Excuse me;are you Mr.Wilson from the International Trading Corporation?
2.How do I address you（我怎么稱呼你）?
3.May name is Benjamin liu.I’m from the Fuzhou E-fashion Electronic Company.I’m here to meet you.4.We have a car an over there to take you to you hotel.Did you have a nice trip?
5.Mr.David smith asked me to come here in his place to pick you up.6.Do you need to get back your baggage?
7.Is there anything you would like to do before we go to the hotel?
相互介紹
1.Let me introduce my self.My name is Benjamin Liu, an Int’l salesman in the Marketing Department.2.Hello, I am Benjamin Liu, an Int’l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY.Nice to meet you./pleased to meet you./ It is a pleasure to meet you.3.I would like to introduce Mark Sheller, the Marketing department manager of our company.4.Let me introduce you to Mr.Li, general manager of our company.5.Mr.Smith, this is our General manage, Mr.Zhen, this is our Marketing Director, Mr.Lin.And this is our RD Department Manager, Mr.Wang.6.If I’m not mistaken, you must be Miss Chen from France.7.Do you remember me? Benjamin Liu from Marketing Department of PVC.We met several years ago.8.Is there anyone who has not been introduced yet?
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9.It is my pleasure to talk with you.10.Here is my business card./ May I give you my business card?
11.May I have your business card? / Could you give me your business card?
12.I am sorry.I can’t recall your name./ Could you tell me how to pronounce your name again?
13.I’ am sorry.I have forgotten how to pronounce your name.小聊
1.Is this your first time to China?
2.Do you travel to China on business often?
3.What kind of Chinese food do you like?
4.What is the most interesting thing you have seen in China?
5.What is surprising to your about China?
6.The weather is really nice.7.What do you like to do in your spare time?
8.What line of business are you in?
9.What do you think about…? /What is your opinion?/What is your point of view?
10.No wonder you’re so experienced.11.It was nice to talking with you./ I enjoyed talking with you.12.Good.That’s just what we want to hear.確認話意
1.Could you say that again, please?
2.Could you repeat that, please?
3.Could you write that down?
第11頁，共19頁
4.Could you speak a little more slowly, please?
5.You mean…is that right?
6.Do you mean..?
7.Excuse me for interrupting you.1.Greeting message 祝福
Hope you have a good trip back.祝旅途愉快。
How are you? 你好嗎?
How is the project going on? 項目進行順利嗎?
2.Initiate a meeting 發起會議
I suggest we have a call tonight at 9:30pm(China Time)with you and Brown.Please let me know if the time is okay for you and Ben.我建議我們今晚九點半和Brown小聚一下,你和Ben有沒有空?
I would like to hold a meeting in the afternoon about our development planning for the project A.今天下午我建議我們就A項目的發展計劃開會討論一下。
We‘d like to have the meeting on Thu Oct 30.Same time.十月三十號(周三),老時間,開會。
Let‘s make a meeting next Monday at 5:30 PM SLC time.下周一鹽湖城時區下午五點半開會。
I want to talk to you over the phone regarding issues about report development and the XXX project.我想跟你電話討論下報告進展和XXX項目的情況。
3.Seeking for more information/feedbacks/suggestions 咨詢信息/反饋/建議
Shall you have any problem accessing the folders, please let me know.第12頁，共19頁 如果存取文件有任何問題請和我聯系。
Thank you and look forward to having your opinion on the estimation and schedule.謝謝你,希望能聽到更多你對評估和日程計劃的建議。
Look forward to your feedbacks and suggestions soon.期待您的反饋建議!
What is your opinion on the schedule and next steps we proposed?
你對計劃方面有什么想法?下一步我們應該怎么做?
What do you think about this?
這個你怎么想?
Feel free to give your comments.請隨意提出您的建議。
Any question, please don‘t hesitate to let me know.有任何問題,歡迎和我們聯系。
Any question, please let me know.有任何問題,歡迎和我們聯系。
Please contact me if you have any questions.有任何問題,歡迎和我們聯系。
Please let me know if you have any question on this.有任何問題,歡迎和我聯系。
Your comments and suggestions are welcome!
歡迎您的評論和建議!
Please let me know what you think?
第13頁，共19頁 歡迎您的評論和建議!
Do you have any idea about this?
對于這個您有什么建議嗎?
It would be nice if you could provide a bit more information on the user‘s behavior.您若是能夠就用戶行為方面提供更多的信息就太感激了!
At your convenience, I would really appreciate you looking into this matter/issue.如果可以,我希望你能負責這件事情。
4.Give feedback 意見反饋
Please see comments below.請看下面的評論。
My answers are in blue below.我的回答已標藍。
I add some comments to the document for your reference.我就文檔添加了一些備注,僅供參考。
5.Attachment 附件
I enclose the evaluation report for your reference.我附加了評估報告供您閱讀。
Attached please find today‘s meeting notes.今天的會議記錄在附件里。
Attach is the design document, please review it.設計文檔在附件里,請評閱。
For other known issues related to individual features, please see attached release notes.第14頁，共19頁 其他個人特征方面的信息請見附件。
6.Point listing 列表
Today we would like to finish following tasks by the end of today:1…….2…….今天我們要完成的任務:1…….2…….Some known issues in this release:1…….2…….聲明中涉及的一些問題:1…….2…….Our team here reviewed the newest SCM policy and has following concerns:1…….2…….我們閱讀了最新的供應鏈管理政策,做出如下考慮:1…….2…….Here are some more questions/issues for your team:1…….2…….以下是對你們團隊的一些問題:1…….2…….The current status is as following: 1……
2……
目前數據如下: 1……
2……
Some items need your attention:1…….2…….以下方面需提請注意:1…….2…….7.Raise question 提出問題
I have some questions about the report XX-XXX
我對XX-XXX報告有一些疑問。
For the assignment ABC, I have the following questions:…
就ABC協議,我有以下幾個問題:……
8.Proposal 提議
第15頁，共19頁 For the next step of platform implementation, I am proposing…
關于平臺啟動的下一步計劃,我有一個提議……
I suggest we can have a weekly project meeting over the phone call in the near future.我建議我們就一周項目開一個電話會議。
Achievo team suggest to adopt option A to solve outstanding issue……
Achievo團隊建議應對突出問題采用A辦法。
9.Thanks note 感謝信
Thank you so much for the cooperation感謝你的合作!
Thanks for the information
謝謝您提供的信息!
I really appreciate the effort you all made for this sudden and tight project.對如此緊急的項目您做出的努力我表示十分感謝。
Thanks for your attention!
謝謝關心!
Your kind assistance on this are very much appreciated.我們對您的協助表示感謝。
Really appreciate your help!
非常感謝您的幫助!
10.Apology 道歉
I sincerely apologize for this misunderstanding!
對造成的誤解我真誠道歉!
I apologize for the late asking but we want to make sure the correctness of our implementation ASAP.第16頁，共19頁 A: I'm sorry to say that the price you quote is too high.It would be very difficult for us to push any sales if we buy it at this price.B: well, if you take quality into consideration, you won't think our price is too high.A: Let's meet each other half way.-很遺憾你們報的價格太高，如果按這種價格買進，我方實在難以推銷。-如果你考慮一下質量，你就不會覺得我們的價格太高了。-那咱們就各讓一步吧。
A: I'm sorry to say that your price has soared.It's almost 20% higher than last year's.B: That's because the price of raw materials has gone up.A: I see.Thank you.-很遺憾，貴方的價格猛長，比去年幾乎高出20%。-那是因為原材料的價格上漲了。-我知道了，多謝。
A: How many do you intend to order? B: I want to order 900 dozen.A: The most we can offer you at present is 600 dozen.-這種產品你們想訂多少？-我們想訂900打。
-目前我們至多只能提供600打。
A: We have inspected the rice, and we're surprised to know that the weight is short.B: We sell our goods on loaded weight and not on landed weight.A: I see.-這些大米我們檢驗過了，重量不夠，我們感到奇怪。-我們出售商品是以裝船重量為準，不是以卸貨重量為準。-我知道了。
A: The next thing I'd like to bring up for discussion is packing.B: Please state your opinions about packing.A: All right.We wish our opinions on packing will be passed on to your manufacturers.-下面我想就包裝問題討論一下。-請陳述你們的意見。
-好，我們希望我們對包裝的意見能傳達到廠商。
A: You know, packing has a close bearing on sales.B: Yes, it also affects the reputation of our products.Buyers always pay great attention to packing.A: We wish the new packing will give our clients satisfaction.-大家都知道，包裝直接關系到產品的銷售。
-是的，它也會影響我們產品的信譽，買主總是很注意包裝。-我們希望新包裝會使我們的顧客滿意。
A: How are the shirts packed? B: They're packed in cardboard boxes.A: I'm afraid the cardboard boxes are not strong enough for ocean transportation.-襯衫怎樣包裝？-它們用紙板箱包裝。
-我擔心遠洋運輸用紙板箱不夠結實。
A: From what I've heard, you're already well up in shipping work.第17頁，共19頁 B: Yes, we arrange shipments to any part of the world.A: Do you do any chartering?-據我所知，你方對運輸工作很在行。-是的，我們承攬去世界各地的貨物運輸。-你們租船嗎？
A: How do you like the goods dispatched, by railway or by sea? B: By sea, please.Because of the high cost of railway transportation, we prefer sea transportation.A: That's what we think.-你方將怎樣發運貨物，鐵路還是海運？
-請海運發貨，鐵路運輸費用太高，我們愿意走海運。
展會英語：展會談判交流英語句型（下）
A: When can you effect shipment? I'm terribly worried about late shipment.B: We can effect shipment in December or early next year at the latest.A: That's fine.-你們什么時候能交貨？我非常擔心貨物遲交。-我們最晚在今年十二月或明年初交貨。-那很好。
在雙方談判的過程中，一定要注意傾聽對方的發言，如果對對方的觀點表示了解，可以說： I see what you mean.（我明白您的意思。）如果表示贊成，可以說： That's a good idea.（是個好主意。）或者說：
I agree with you.（我贊成。）
如果是有條件地接受，可以用on the condition that這個句型，例如：
We accept your proposal, on the condition that you order 20,000 units.（如果您訂2萬臺，我們會接受您的建議。）
在與外商，尤其是歐美國家的商人談判時，如果有不同意見，最好坦白地提出來而不要拐彎抹角，比如，表示無法贊同對方的意見時，可以說： I don't think that's a good idea.（我不認為那是個好主意。）或者
Frankly, we can't agree with your proposal.（坦白地講，我無法同意您的提案。）如果是拒絕，可以說：
We're not prepared to accept your proposal at this time.（我們這一次不準備接受你們的建議。）有時，還要講明拒絕的理由，如
To be quite honest, we don't believe this product will sell very well in China.（說老實話，我們不相信這種產品在中國會賣得好。）
談判期間，由於言語溝通問題，出現誤解也是在所難免的：可能是對方誤解了你，也可能是你誤解了對方。
第18頁，共19頁 在這兩種情況出現後，你可以說：
No, I'm afraid you misunderstood me.What I was trying to say was...（不，恐怕你誤解了。我想說的是……）或者說：
Oh, I'm sorry, I misunderstood you.Then I go along with you.（哦，對不起，我誤解你了。那樣的話，我同意你的觀點。）
第19頁，共19頁
第三篇：外貿業務員接待客戶的必備口語
外貿業務員接待客戶的必備口語
外貿 業務員接待客戶的必備口語:Do I have to make a reconfirmation? 我還要再確認嗎？Is there any earlier one?還有更早一點的嗎？Could you tell me my reservation number, please?請你告訴我我的預訂號碼好嗎？Can I get a seat for todays 7:00 a.m.train?
我可以買到今天上午7點的火車座位嗎？Could you change my flight date from London to Tokyo?
請你更改一下從倫敦到東京的班機日期好嗎？Is there any discount for the USA Railpass?
火車通行證有折扣嗎？May I reconfirm my flight?
我可以確認我的班機嗎？Are they all non-reserved seats?
他們全部不預訂的嗎？Do I have to reserve a seat?
我一定要預訂座位嗎？May I see a timetable?我可以看時刻表嗎？How long will I have to wait? 我要等多久呢？Which would you prefer, a smoking seat or a non-smoking seat?
你喜歡哪種，吸煙座還是禁煙座呢？Can I reconfirm by phone?我能電話確認嗎？Where can I make a reservation?
我到哪里可以預訂？Do I need a reservation for the dining car?
我需要預訂餐車嗎？How many more minutes will it take for the train to arrive?火車還要多少分鐘就要到達呢？Is this a daily flight?這是每日航班嗎？Excuse me.May I get by?
對不起，我可以上車嗎？How much does it cost to go there by ship?
坐船到那里要花多少錢？Can I cancel this ticket? 我可以取消這票嗎？Check it to my final destination
把它托運到我的目的地。Please come to the airport by eight thirty at the latest.最遲要在8點30分到達機場。
23Take your baggage to the baggage section.把你的行李拿到行李房去。Please open your baggage.請把你行李打開。Please fill in this disembarkation card.請你填寫這張入境卡。I have come to make sure that your stay in Beijing is a pleasant one.我特地為你們安排使你們在北京的逗留愉快。Youre going out of your way for us, I believe.我相信這是對我們的特殊照顧了。Its just the matter of the schedule, that is, if it is convenient of you right now.如果你們感到方便的話，我想現在討論一下日程安排的問題。I think we can draw up a tentative plan now.我認為現在可以先草擬一具臨時方案。If he wants to make any changes, minor alternations can be made then.如果他有什么意見，我們還可以對計劃稍加修改。
Is there any way of ensuring well have enough time for our talks?我們是否能保證有充足的時間來談判？
So our evenings will be quite full then?
那幺我們的活動在晚上也安排滿了嗎？
Well leave some evenings free, that is, if it is all right with you.如果你們愿意，我們想留幾晚供你們自由支配。
Wed have to compare notes on what weve discussed during the day.我們想用點時間來研究討論一下白天談判的情況。
Thatll put us both in the picture.這樣雙方都能了解全面的情況。
36Then wed have some idea of what youll be needing.那我們會心中有數，知道你們需要什么了。
I can’t say for certain off-hand.我還不能馬上說定。
Better have something we can get our hands on rather than just spend all our time talking.有些實際材料拿到手總比坐著閑聊強。
Itll be easier for us to get down to facts then.這樣就容易進行實質性的談判了。
But wouldnt you like to spend an extra day or two here?你們不愿意在北京多待一天嗎？
Im afraid that wont be possible, much as wed like to.盡管我們很想這樣做，但恐怕不行了。
42Weve got to report back to the head office.我們還要回去向總部匯報情況呢。
43Weve arranged our schedule without any trouble.我們已經很順利地把活動日程安排好了。
44Here is a copy of itinerary we have worked out for you and your friends.Woul
d you please have a look at it?
這是我們為你和你的朋友擬定的活動日程安排。請過目一下，好嗎？
If you have any questions on the details，feel free to ask.如果對某些細節有意見的話，請提出來。
I can see you have put a lot of time into it.我相信你在制定這個計劃上一定花了不少精力吧。
We really wish youll have a pleasant stay here.我們真誠地希望你們在這里過得愉快。
Ive been looking forward to visiting your factory.我一直都盼望著參觀貴廠。
Maybe we could start with the Designing Department.也許我們可以先參觀一下設計部門。
These drawings on the wall are process sheets.墻上的圖表是工藝流程表。51 They describe how each process goes on to the next.表述著每道工藝間的銜接情況。
We are running on two shifts.我們實行的工作是兩班倒。
Almost every process is computerized.幾乎每一道工藝都是由電腦控制的。
The efficiency is greatly raised, and the intensity of labor is decreased.工作效率大大地提高了，而勞動強度卻降低了。
All products have to go through five checks in the whole process.所有產品在整個生產過程中得通過五道質檢關。
We believe that the quality is the soul of an enterprise.我們認為質量是一個企業的靈魂。
Therefore, we always put quality as the first consideration.因而，我們總是把質量放在第一位。
I hope my visit does not cause you too much trouble.我希望這次參觀沒給你們增添太多的麻煩。
Do we have to wear the helmets?
我們得戴上防護帽嗎？
60Is the production line fully automatic?
生產線是全自動的嗎？
What kind of quality control do you have?
你們用什么辦法來控制質量呢？
All products have to pass strict inspection before they go out.所有產品出廠前必須要經過嚴格檢查。
Im impressed by your approach to business.你們經營業務的方法給我留下了很深的印象。
The product gives you an edge over your competitors, I guess.我認為你們的產品可以使你們勝過競爭對手。
No one can match us so far as quality is concerned.就質量而言，沒有任何廠家能和我們相比。
I think we may be able to work together in the future.我想也許將來我們可以合作。
We are thinking of expanding into the Chinese market.我們想把生意擴大到中國市場。
68The purpose of my coming here is to inquire about possibilities of establishing trade relations with your company.我此行的目的正是想探詢與貴公司建立貿易關系的可能性。
We would be glad to start business with you.我們很高興能與貴公司建立貿易往來
Id appreciate your kind consideration in the coming negotiation.洽談中請你們多加關照。
We are happy to be of help.我們很樂意幫忙。
I can assure you of our close cooperation.我保證通力合作。
Would it be possible for me to have a closer look at your samples?可以讓我參觀一下你們的產品陳列室嗎？
It will take me several hours if I really look at everything.如果全部參觀的話，那需要好幾個小時。
75You may be interested in only some of the items.你也許對某些產品感興趣。76 I can just have a glance at the rest.剩下的部分我粗略地看一下就可以了
77Theyve met with great favor home and abroad.這些產品在國內外很受歡迎。78 All these articles are best selling lines.所有這些產品都是我們的暢銷貨。
79Your desire coincides with ours.我們雙方的愿望都是一致的。
No wonder youre so experienced.怪不得你這幺有經驗。
Textile business has become more and more difficult since the competition grew.隨著競爭的加劇，紡織品貿易越來越難做了。
82Could I have your latest catalogues or something that tells me about your company?
可以給我一些貴公司最近的商品價格目錄表或者一些有關說明資料嗎？
At what time can we work out a deal?
我們什幺時候洽談生意？
I hope to conclude some business with you.我希望能與貴公司建立貿易關系。
We also hope to expand our business with you.我們也希望與貴公司擴大貿易往來。
This is our common desire.這是我們的共同愿望。
I think you probably know China has adopted a flexible policy in her foreign trade.我想你也許已經了解到中國在對 外貿 易中采取了靈活的政策。
Ive read about it, but Id like to know more about it.我已經知道了一點兒，但我還想多了解一些。
89Seeing is believing.百聞不如一見。
How would you like to proceed with the negotiations? 你認為該怎樣來進行這次談判呢？
久仰 I’ve heard so much about you.好久不見了 Long time no see.辛苦了 You’ve had a long day.You’ve had a long flight.尊敬的朋友們 distinguished/Honorable/Respected friends
閣下(多用于稱呼大使)Your Excellency
我代表廣州市政府歡迎各位朋友訪問北京.On behalf of the Guangzhou Municipal government, I wish to extend our warm welcome to the friends who have come to visit Beijing.對您的大力協助，我謹代表廣州市政府表示衷心的感謝。On behalf of the Guangzhou Municipal government, I wish to express our heartfelt thanks to you for your gracious assistance.在廣州過得怎么樣？ How are you making out in Guangzhou?
我一定向他轉達您的問候和邀請.I’ll surely remember you and your invitation to him.歡迎美商來廣州投資.American businessmen are welcome to make investment in Guangzhou.歡迎多提寶貴意見.Your valuable advice is most welcome.不虛此行 It’s a rewarding trip.您的日程很緊,我們的會見是否就到此為止.As you have a tight schedule, I will not take up more of your time.請代我問候...先生 please remember me to Mr.感謝光臨 Thank you so much for coming.歡迎再來 Hope you’ll come again.歡迎以后多來廣州 Hope you’ll visit Guangzhou more often.請留步,不用送了.I will see myself out, please.多保重 Take care.祝您一路平安.Have a nice trip.愿為您效勞。At your service.為…舉行宴會/宴請 host a dinner/banquet/luncheon in honor of …
歡迎宴會 welcome dinner
便宴 informal dinner
第四篇：外貿常用口語分享
We’ve received the sample which you sent us last Sunday.我們已經收到了上星期天你方寄來的樣品。
We’ve got here our sales samples Type 1.and Type 2.這里是一號和二號樣貨。Our quality is based solely on our sales samples.我們的質量完全以貨樣為準。
We sell goods as per the sales sample, not the quality of any previous supplies.我們銷售產品是以貨樣為標準，而不是憑過去任何一批貨的質量。
You can see the difference between these grades.你可以看看這些等級的差別。these two grades are very much in demand.這兩種等級（的貨）目前需求甚殷。We are in urgent need of these two grades.我們現在急需這兩種等級的貨。
the colour of the shipment is much darker than that of your previous consignment.這批貨的顏色比上批要暗許多。
No doubt you’ve received the outturn samples of the inferior quality goods.你們一定收到了質量低劣產品的到貨抽樣。
I must advise you of the specifications of the goods.我必須通知貨物的規格。
Have you received the specifications as shown in our catalog?你們收到了按我方目錄所列的產品規格了嗎？
the quality is all right, but the style is a bit outdated.質量無問題，只是式樣有點過時。We found the goods didn’t aGREe with the original patterns.我們發現貨物與原式樣不符。
the new varieties have very vivid designs and beautiful colors.那新產品圖案新穎，色澤鮮艷。
We’re here to discuss the trade marks of your products.我們來談談貴產品的商標一事。
Please send me the detailed specification of the pipes you want.So I can send a accurate quote to you.
第五篇：外貿口語
賣火柴的小女孩
It was the last night of the year.It was snowing heavily and the ominous sky had grown dark.A poor little girl was walking bare-foot through the streets trying to find people to buy her matches.She had had slippers on when she left home.But they were too big.She had lost them when she crossed the wide and deep street.So then she continued walking along without her slippers.The sad girl looked as thin as the matches that she was selling.She had already been walking in the wind and snow for a whole day.No one had bought anything from her;no one had given her even a copper penny.She was shivering with cold, yet she did not dare to go home.If she did not bring money home, her father would beat her.Besides, her home was as cold as the street.As her legs could no longer carry her, she sat down at the corner of the street.How fine it would be if she had a little fire before her!She drew a match from the box and struck it against the wall.Oh, how it burned!The girl struck one match after another.It really seemed as if she was sitting by a great beautiful stove.When the little fire was burning, in her imagination she saw a lot of fine things: a Christmas tree, a goose, and so on.It also seemed to her that her long dead grandmother was standing by her.She was the only person who had been good to her.The next day the New Year’s sun was shinning upon the little body that was lying there with the pile of burned matches.The poor girl had gently frozen to death on the last day of the Old Year.繞口令
Betty bought a bit of butter, “But” said she “this butter is bitter.If I put it in my batter, it will make my batter bitter” So, She bought some better butter, better than the bitter butter, and it made her bitter batter better.
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