第一篇：外貿業(yè)務員接待客戶的必備口語

外貿業(yè)務員接待客戶的必備口語

外貿 業(yè)務員接待客戶的必備口語:Do I have to make a reconfirmation? 我還要再確認嗎？Is there any earlier one?還有更早一點的嗎？Could you tell me my reservation number, please?請你告訴我我的預訂號碼好嗎？Can I get a seat for todays 7:00 a.m.train?

我可以買到今天上午7點的火車座位嗎？Could you change my flight date from London to Tokyo?

請你更改一下從倫敦到東京的班機日期好嗎？Is there any discount for the USA Railpass?

火車通行證有折扣嗎？May I reconfirm my flight?

我可以確認我的班機嗎？Are they all non-reserved seats?

他們全部不預訂的嗎？Do I have to reserve a seat?

我一定要預訂座位嗎？May I see a timetable?我可以看時刻表嗎？How long will I have to wait? 我要等多久呢？Which would you prefer, a smoking seat or a non-smoking seat?

你喜歡哪種，吸煙座還是禁煙座呢？Can I reconfirm by phone?我能電話確認嗎？Where can I make a reservation?

我到哪里可以預訂？Do I need a reservation for the dining car?

我需要預訂餐車嗎？How many more minutes will it take for the train to arrive?火車還要多少分鐘就要到達呢？Is this a daily flight?這是每日航班嗎？Excuse me.May I get by?

對不起，我可以上車嗎？How much does it cost to go there by ship?

坐船到那里要花多少錢？Can I cancel this ticket? 我可以取消這票嗎？Check it to my final destination

把它托運到我的目的地。Please come to the airport by eight thirty at the latest.最遲要在8點30分到達機場。

23Take your baggage to the baggage section.把你的行李拿到行李房去。Please open your baggage.請把你行李打開。Please fill in this disembarkation card.請你填寫這張入境卡。I have come to make sure that your stay in Beijing is a pleasant one.我特地為你們安排使你們在北京的逗留愉快。Youre going out of your way for us, I believe.我相信這是對我們的特殊照顧了。Its just the matter of the schedule, that is, if it is convenient of you right now.如果你們感到方便的話，我想現(xiàn)在討論一下日程安排的問題。I think we can draw up a tentative plan now.我認為現(xiàn)在可以先草擬一具臨時方案。If he wants to make any changes, minor alternations can be made then.如果他有什么意見，我們還可以對計劃稍加修改。

Is there any way of ensuring well have enough time for our talks?我們是否能保證有充足的時間來談判？

So our evenings will be quite full then?

那幺我們的活動在晚上也安排滿了嗎？

Well leave some evenings free, that is, if it is all right with you.如果你們愿意，我們想留幾晚供你們自由支配。

Wed have to compare notes on what weve discussed during the day.我們想用點時間來研究討論一下白天談判的情況。

Thatll put us both in the picture.這樣雙方都能了解全面的情況。

36Then wed have some idea of what youll be needing.那我們會心中有數(shù)，知道你們需要什么了。

I can’t say for certain off-hand.我還不能馬上說定。

Better have something we can get our hands on rather than just spend all our time talking.有些實際材料拿到手總比坐著閑聊強。

Itll be easier for us to get down to facts then.這樣就容易進行實質性的談判了。

But wouldnt you like to spend an extra day or two here?你們不愿意在北京多待一天嗎？

Im afraid that wont be possible, much as wed like to.盡管我們很想這樣做，但恐怕不行了。

42Weve got to report back to the head office.我們還要回去向總部匯報情況呢。

43Weve arranged our schedule without any trouble.我們已經(jīng)很順利地把活動日程安排好了。

44Here is a copy of itinerary we have worked out for you and your friends.Woul

d you please have a look at it?

這是我們?yōu)槟愫湍愕呐笥褦M定的活動日程安排。請過目一下，好嗎？

If you have any questions on the details，feel free to ask.如果對某些細節(jié)有意見的話，請?zhí)岢鰜怼?/p>

I can see you have put a lot of time into it.我相信你在制定這個計劃上一定花了不少精力吧。

We really wish youll have a pleasant stay here.我們真誠地希望你們在這里過得愉快。

Ive been looking forward to visiting your factory.我一直都盼望著參觀貴廠。

Maybe we could start with the Designing Department.也許我們可以先參觀一下設計部門。

These drawings on the wall are process sheets.墻上的圖表是工藝流程表。51 They describe how each process goes on to the next.表述著每道工藝間的銜接情況。

We are running on two shifts.我們實行的工作是兩班倒。

Almost every process is computerized.幾乎每一道工藝都是由電腦控制的。

The efficiency is greatly raised, and the intensity of labor is decreased.工作效率大大地提高了，而勞動強度卻降低了。

All products have to go through five checks in the whole process.所有產(chǎn)品在整個生產(chǎn)過程中得通過五道質檢關。

We believe that the quality is the soul of an enterprise.我們認為質量是一個企業(yè)的靈魂。

Therefore, we always put quality as the first consideration.因而，我們總是把質量放在第一位。

I hope my visit does not cause you too much trouble.我希望這次參觀沒給你們增添太多的麻煩。

Do we have to wear the helmets?

我們得戴上防護帽嗎？

60Is the production line fully automatic?

生產(chǎn)線是全自動的嗎？

What kind of quality control do you have?

你們用什么辦法來控制質量呢？

All products have to pass strict inspection before they go out.所有產(chǎn)品出廠前必須要經(jīng)過嚴格檢查。

Im impressed by your approach to business.你們經(jīng)營業(yè)務的方法給我留下了很深的印象。

The product gives you an edge over your competitors, I guess.我認為你們的產(chǎn)品可以使你們勝過競爭對手。

No one can match us so far as quality is concerned.就質量而言，沒有任何廠家能和我們相比。

I think we may be able to work together in the future.我想也許將來我們可以合作。

We are thinking of expanding into the Chinese market.我們想把生意擴大到中國市場。

68The purpose of my coming here is to inquire about possibilities of establishing trade relations with your company.我此行的目的正是想探詢與貴公司建立貿易關系的可能性。

We would be glad to start business with you.我們很高興能與貴公司建立貿易往來

Id appreciate your kind consideration in the coming negotiation.洽談中請你們多加關照。

We are happy to be of help.我們很樂意幫忙。

I can assure you of our close cooperation.我保證通力合作。

Would it be possible for me to have a closer look at your samples?可以讓我參觀一下你們的產(chǎn)品陳列室嗎？

It will take me several hours if I really look at everything.如果全部參觀的話，那需要好幾個小時。

75You may be interested in only some of the items.你也許對某些產(chǎn)品感興趣。76 I can just have a glance at the rest.剩下的部分我粗略地看一下就可以了

77Theyve met with great favor home and abroad.這些產(chǎn)品在國內外很受歡迎。78 All these articles are best selling lines.所有這些產(chǎn)品都是我們的暢銷貨。

79Your desire coincides with ours.我們雙方的愿望都是一致的。

No wonder youre so experienced.怪不得你這幺有經(jīng)驗。

Textile business has become more and more difficult since the competition grew.隨著競爭的加劇，紡織品貿易越來越難做了。

82Could I have your latest catalogues or something that tells me about your company?

可以給我一些貴公司最近的商品價格目錄表或者一些有關說明資料嗎？

At what time can we work out a deal?

我們什幺時候洽談生意？

I hope to conclude some business with you.我希望能與貴公司建立貿易關系。

We also hope to expand our business with you.我們也希望與貴公司擴大貿易往來。

This is our common desire.這是我們的共同愿望。

I think you probably know China has adopted a flexible policy in her foreign trade.我想你也許已經(jīng)了解到中國在對 外貿 易中采取了靈活的政策。

Ive read about it, but Id like to know more about it.我已經(jīng)知道了一點兒，但我還想多了解一些。

89Seeing is believing.百聞不如一見。

How would you like to proceed with the negotiations? 你認為該怎樣來進行這次談判呢？

久仰 I’ve heard so much about you.好久不見了 Long time no see.辛苦了 You’ve had a long day.You’ve had a long flight.尊敬的朋友們 distinguished/Honorable/Respected friends

閣下(多用于稱呼大使)Your Excellency

我代表廣州市政府歡迎各位朋友訪問北京.On behalf of the Guangzhou Municipal government, I wish to extend our warm welcome to the friends who have come to visit Beijing.對您的大力協(xié)助，我謹代表廣州市政府表示衷心的感謝。On behalf of the Guangzhou Municipal government, I wish to express our heartfelt thanks to you for your gracious assistance.在廣州過得怎么樣？ How are you making out in Guangzhou?

我一定向他轉達您的問候和邀請.I’ll surely remember you and your invitation to him.歡迎美商來廣州投資.American businessmen are welcome to make investment in Guangzhou.歡迎多提寶貴意見.Your valuable advice is most welcome.不虛此行 It’s a rewarding trip.您的日程很緊,我們的會見是否就到此為止.As you have a tight schedule, I will not take up more of your time.請代我問候...先生 please remember me to Mr.感謝光臨 Thank you so much for coming.歡迎再來 Hope you’ll come again.歡迎以后多來廣州 Hope you’ll visit Guangzhou more often.請留步,不用送了.I will see myself out, please.多保重 Take care.祝您一路平安.Have a nice trip.愿為您效勞。At your service.為…舉行宴會/宴請 host a dinner/banquet/luncheon in honor of …

歡迎宴會 welcome dinner

便宴 informal dinner

第二篇：外貿業(yè)務員接待必備口語80句等

外貿業(yè)務員接待必備口語80句

1、Do I have to make a reconfirmation? 我還要再確認嗎？

2、Can I get a seat for todays 7:00 a.m.train? 我可以買到今天上午7點的火車座位嗎？Could you change my flight date from London to Tokyo? 請你更改一下從倫敦到東京的班機日期好嗎？May I reconfirm my flight? 我可以確認我的班機嗎？Do I have to reserve a seat? 我一定要預訂座位嗎？May I see a timetable?我可以看時刻表嗎？How long will I have to wait? 我要等多久呢？Which would you prefer, a smoking seat or a non-smoking seat?

你喜歡哪種，吸煙座還是禁煙座呢？Can I reconfirm by phone?我能電話確認嗎？Where can I make a reservation?

我到哪里可以預訂？How many more minutes will it take for the train to arrive?火車還要多少分鐘就要到達呢？12 Excuse me.May I get by? 對不起，我可以上車嗎？How much does it cost to go there by ship? 坐船到那里要花多少錢？Can I cancel this ticket? 我可以取消這票嗎？Check it to my final destination 把它托運到我的目的地。Please come to the airport by eight thirty at the latest.最遲要在8點30分到達機場。17Take your baggage to the baggage section.把你的行李拿到行李房去。Please fill in this disembarkation card.請你填寫這張入境卡。I have come to make sure that your stay in Beijing is a pleasant one.我特地為你們安排使你們在北京的逗留愉快。Its just the matter of the schedule, that is, if it is convenient of you right now.如果你們感到方便的話，我想現(xiàn)在討論一下日程安排的問題。I think we can draw up a tentative plan now.我認為現(xiàn)在可以先草擬一具臨時方案。If he wants to make any changes, minor alternations can be made then.如果他有什么意見，我們還可以對計劃稍加修改。Is there any way of ensuring well have enough time for our talks?

我們是否能保證有充足的時間來談判？So our evenings will be quite full then?那幺我們的活動在晚上也安排滿了嗎？25 Well leave some evenings free, that is, if it is all right with you.如果你們愿意，我們想留幾晚供你們自由支配。Wed have to compare notes on what weve discussed during the day.我們想用點時間來研究討論一下白天談判的情況。I can’t say for certain off-hand.我還不能馬上說定。

Better have something we can get our hands on rather than just spend all our time talking.有些實際材料拿到手總比坐著閑聊強。Itll be easier for us to get down to facts then.這樣就容易進行實質性的談判了。But wouldnt you like to spend an extra day or two here?你們不愿意在北京多待一天嗎？

Im afraid that wont be possible, much as wed like to.盡管我們很想這樣做，但恐怕不行了。

32Weve got to report back to the head office.我們還要回去向總部匯報情況呢。

33Weve arranged our schedule without any trouble.我們已經(jīng)很順利地把活動日程安排好了。

34Here is a copy of itinerary we have worked out for you and your friends.Would you please have a look at it?

這是我們?yōu)槟愫湍愕呐笥褦M定的活動日程安排。請過目一下，好嗎？

If you have any questions on the details，feel free to ask.如果對某些細節(jié)有意見的話，請?zhí)岢鰜怼?/p>

I can see you have put a lot of time into it.我相信你在制定這個計劃上一定花了不少精力吧。

We really wish youll have a pleasant stay here.我們真誠地希望你們在這里過得愉快。

Ive been looking forward to visiting your factory.我一直都盼望著參觀貴廠。

Maybe we could start with the Designing Department.也許我們可以先參觀一下設計部門。

These drawings on the wall are process sheets.墻上的圖表是工藝流程表。

They describe how each process goes on to the next.表述著每道工藝間的銜接情況。

We are running on two shifts.我們實行的工作是兩班倒。

Almost every process is computerized.幾乎每一道工藝都是由電腦控制的。

43The efficiency is greatly raised, and the intensity of labor is decreased.工作效率大大地提高了，而勞動強度卻降低了。

All products have to go through five checks in the whole process.所有產(chǎn)品在整個生產(chǎn)過程中得通過五道質檢關。

We believe that the quality is the soul of an enterprise.我們認為質量是一個企業(yè)的靈魂。

Therefore, we always put quality as the first consideration.因而，我們總是把質量放在第一位。

I hope my visit does not cause you too much trouble.我希望這次參觀沒給你們增添太多的麻煩。

Do we have to wear the helmets?我們得戴上防護帽嗎？

49Is the production line fully automatic? 生產(chǎn)線是全自動的嗎？

What kind of quality control do you have? 你們用什么辦法來控制質量呢？

All products have to pass strict inspection before they go out.所有產(chǎn)品出廠前必須要經(jīng)過嚴格檢查。

Im impressed by your approach to business.你們經(jīng)營業(yè)務的方法給我留下了很深的印象。

The product gives you an edge over your competitors, I guess.我認為你們的產(chǎn)品可以使你們勝過競爭對手。

No one can match us so far as quality is concerned.就質量而言，沒有任何廠家能和我們相比。

I think we may be able to work together in the future.我想也許將來我們可以合作。

We are thinking of expanding into the Chinese market.我們想把生意擴大到中國市場。

56The purpose of my coming here is to inquire about possibilities of establishing trade relations with your company.我此行的目的正是想探詢與貴公司建立貿易關系的可能性。

We would be glad to start business with you.我們很高興能與貴公司建立貿易往來

Id appreciate your kind consideration in the coming negotiation.洽談中請你們多加關照。

We are happy to be of help.我們很樂意幫忙。

I can assure you of our close cooperation.我保證通力合作。

Would it be possible for me to have a closer look at your samples? 可以讓我參觀一下你們的產(chǎn)品陳列室嗎？

It will take me several hours if I really look at everything.如果全部參觀的話，那需要好幾個小時。

61You may be interested in only some of the items.你也許對某些產(chǎn)品感興趣。

I can just have a glance at the rest.剩下的部分我粗略地看一下就可以了

63Theyve met with great favor home and abroad.這些產(chǎn)品在國內外很受歡迎。

All these articles are best selling lines.所有這些產(chǎn)品都是我們的暢銷貨。

65Your desire coincides with ours.我們雙方的愿望都是一致的。

No wonder youre so experienced.怪不得你這幺有經(jīng)驗。

外銷員外貿支付英語

1、Payment is to be effected(made)before the end of this month.這個月末以前應該付款。

2、It's convenient to make payment in pound sterling.用英鎊付款較方便。

3、Now, as regards payment，we've agreed to use U.S.Dollar，am I right?

至于付款，我們已同意用美圓，對嗎?

4、We may have some difficulties making payment in Japanese yen.用日圓付款可能會有困難。

5、I've never made payment in Renminbi before.我從未用過人民幣付款。

6、We can't accept payment on deferred terms.我們不能接受延期付款。

7、What's your reason for the refusal of payment?你們拒付的理由是什么?

8、Collection is not paid.托收 款未得照付。

9、We don't think you'll refuse to pay.我們相信你們不會拒付。

10、Only one refusal of payment is acceptable to the bank.銀行只接受一次拒付。

12、We'll not pay until shipping documents for the goods have reached us.見不到貨物裝船單據(jù)，我們不付款。

13、We're worrying that a decline in prices might lead to refusal of payment.我們擔心市場價格下跌會引起拒付。

14、Of course payment might be refused if anything goes wrong with the documents.如果單據(jù)有問題，當然可以提出拒付。

15、The equipment will be paid in installments with the commodities produced by our factory 設備以我們工廠生產(chǎn)的產(chǎn)品分期償還。

Words and Phrases

payment 支付，付款to pay 付款，支付，償還dishonour 拒付deferred payment 延期付款 progressive payment 分期付款payment on terms 定期付款 payment agreement 支付協(xié)定

pay order 支付憑證payment order 付款 通知payment by banker 銀行支付

payment by remittance 匯撥支付payment in part 部分付款payment in full 全部付訖

clean payment 單純支付simple payment 單純支付 payment by installment 分期付款 payment respite 延期付款payment at maturity 到期付款payment in advance 預付(貨款)Cash With Order(C.W.O)隨訂單付現(xiàn)Cash On Delivery(C.O.D)交貨付現(xiàn)

Cash Against Documents(C.A.D)憑單付現(xiàn)pay on delivery(P.O.D)貨到付款

payment in kind 實物支付payment for(in)cash 現(xiàn)金支付，付現(xiàn)pay??Co.only 僅付??公司 pay??Co.not negotiable 付??公司，不準疏通

pay??Co.or order(pay to the order of??Co.)付??公司或其指定人

refusal 拒絕the refusal of payment 拒付the bank interest 銀行利息

decline 下降，下跌something goes wrong 某事上出問題，出現(xiàn)差錯...商談常用英語 贊成I agree with that

I'm with you.*“對，對”、“很好嘛”、“我贊成”、“OK”。

I think so, too.*更口語的說法。

Tokyo is too expensive.(東京的物價太貴。)

I think so, too.(我也這樣認為。)

好哇!

Anything you say!

Let's see a movie.(我們去看電影吧。)

Anything you say!(好哇!)

I'm with you.Okay, let's.You're in charge.You're the boss.I agree with you.沒有異議。No objection!我不反對。

What do you think of my proposal?(你覺得我的建議怎么樣?)

I don't have any objection to it.(我不反對。)I have no objection to it.I don't object to it.No problem here.Sounds alright to me.我覺得那樣很好。That's fine with me.How's tomorrow?(明天怎么樣?)That's fine with me.(我沒問題。)That sounds good.Sounds like a good idea to me.Fine.*這是種常用的表達方式，表示帶有“無可挑剔的”、“不錯的”、“好的”等語感。How was the proposal?(這個建議怎么樣?)

Fine.(很好!)How's everything?(一切都好嗎?)Fine.(很好呀!)

第三篇：外貿業(yè)務員口語(二)

外貿業(yè)務員口語

（二）51 We really wish youll have a pleasant stay here.我們真誠地希望你們在這里過得愉快。

I wonder if it is possible to arrange shopping for us.53 Welcome to our factory.54 Ive been looking forward to visiting your factory.我一直都盼望著參觀貴廠。55 Youll know our products better after this visit.56 Maybe we could start with the Designing Department.也許我們可以先參觀一下設計部門。

Then we could look at the production line.58 These drawings on the wall are process sheets.墻上的圖表是工藝流程表。59 They describe how each process goes on to the next.表述著每道工藝間的銜接情況。

We are running on two shifts.我們實行的工作是兩班倒。

Almost every process is computerized.幾乎每一道工藝都是由電腦控制的。

The efficiency is greatly raised, and the intensity of labor is decreased.工作效率大大地提高了，而勞動強度卻降低了。

All products have to go through five checks in the whole process.所有產(chǎn)品在整個生產(chǎn)過程中得通過五道質檢關。

We believe that the quality is the soul of an enterprise.我們認為質量是一個企業(yè)的靈魂。

Therefore, we always put quality as the first consideration.因而，我們總是把質量放在第一位。

Quality is even more important than quantity.67 I hope my visit does not cause you too much trouble.我希望這次參觀沒給你們增添太多的麻煩。

Do we have to wear the helmets?

我們得戴上防護帽嗎？

Is the production line fully automatic?

生產(chǎn)線是全自動的嗎？

What kind of quality control do you have?

你們用什么辦法來控制質量呢？

All products have to pass strict inspection before they go out.所有產(chǎn)品出廠前必須要經(jīng)過嚴格檢查。

Whats your general impression, may I ask?

Im impressed by your approach to business.你們經(jīng)營業(yè)務的方法給我留下了很深的印象。

The product gives you an edge over your competitors, I guess.我認為你們的產(chǎn)品可以使你們勝過競爭對手。

No one can match us so far as quality is concerned.就質量而言，沒有任何廠家能和我們相比。

I think we may be able to work together in the future.我想也許將來我們可以合作。77 We are thinking of expanding into the Chinese market.我們想把生意擴大到中國市場。

The purpose of my coming here is to inquire about possibilities of establishing trade relations with your company.我此行的目的正是想探詢與貴公司建立貿易關系的可能性。

We would be glad to start business with you.我們很高興能與貴公司建立貿易往來。

Id appreciate your kind consideration in the coming negotiation.洽談中請你們多加關照。

We are happy to be of help.我們很樂意幫忙。

I can assure you of our close cooperation.我保證通力合作。

Would it be possible for me to have a closer look at your samples?

可以讓我參觀一下你們的產(chǎn)品陳列室嗎？

It will take me several hours if I really look at everything.如果全部參觀的話，那需要好幾個小時。

You may be interested in only some of the items.你也許對某些產(chǎn)品感興趣。86 I can just have a glance at the rest.剩下的部分我粗略地看一下就可以了。

Theyve met with great favor home and abroad.這些產(chǎn)品在國內外很受歡迎。88 All these articles are best selling lines.所有這些產(chǎn)品都是我們的暢銷貨。

Your desire coincides with ours.我們雙方的愿望都是一致的。

No wonder youre so experienced.怪不得你這幺有經(jīng)驗。

Textile business has become more and more difficult since the competition grew.隨著競爭的加劇，紡織品貿易越來越難做了。

Could I have your latest catalogues or something that tells me about your company?可以給我一些貴公司最近的商品價格目錄表或者一些有關說明資料嗎？

At what time can we work out a deal?

我們什幺時候洽談生意？

I hope to conclude some business with you.我希望能與貴公司建立貿易關系。

We also hope to expand our business with you.我們也希望與貴公司擴大貿易往來。96 This is our common desire.這是我們的共同愿望。

I think you probably know China has adopted a flexible policy in her foreign trade.我想你也許已經(jīng)了解到中國在對外貿易中采取了靈活的政策。

Ive read about it, but Id like to know more about it.我已經(jīng)知道了一點兒，但我還想多了解一些。

Seeing is believing.百聞不如一見。

How would you like to proceed with the negotiations? 你認為該怎樣來進行這次談判呢？

英語口語培訓 http:///

第四篇：外貿口語：外貿人接待客戶必備58句

外貿人接待客戶必備58句

1.Excuse me.Are you Susan Davis from Western Electronics？對不起，你是來自西方電子公司的蘇姍?戴衛(wèi)斯嗎？

2Yes, I am.And you must be Mr.Takeshita.是的，我就是，你一定是竹下先生吧。

3.Pardon me.Are you Ralph Meyers from National Fixtures？

對不起，請問你是從國家裝置公司來的雷夫?梅耶史先生嗎？

4.I“m Dennis.I am here to meet you today.我是丹尼斯，今天我到這里來接你。

5.I”m Donald.We met the last time you visited Taiwan.我是唐納德，上次你來臺灣時我們見過面。

6.I“m Edwin.I”ll show you to your hotel.我是愛德溫，我?guī)闳ヂ灭^。

7.How was your flight? Was it comfortable?你坐的班機怎么樣？還舒服嗎？

8.It was quite good.But it was awfully long.班機很好，就是時間太長了。

9.Did you have a good flight？ 你旅途愉快嗎？

10.Not really, I“m afraid.We were delayed taking off, and we encountered a lot of bad weather.不太好，我們起飛延誤了，還遭遇了惡劣的氣候。

11.How was your flight？ 你的航班怎樣？

12.Did you get any sleep on the plane？ 你在飛機上睡覺了嗎？

13.Mr.Wagner, do you have a hotel reservation？ 華格納先生，你預訂過旅館嗎？

14.No, I don’t.Will it be a problem?不，我沒有，會有困難嗎？

15.I don’t think so.I know several convenient hotels.Let me make some calls.我認為沒有，我知道有幾家便利旅館，讓我打幾個電話。

16.I’ve made a reservation at the hotel you used last time.我已預訂了你上次住過的旅館。

17.We’ve booked a Western-style room for you.我們已為你訂了一間西式的房間。

18.Let’s go to the station to get a train into town.我們到火車站去乘車進城。

19.Does it take long to get into Taibei from here？從此地去臺北要很久嗎？

20.It’s about an hour.大概要一個小時。

21.We’ll get a taxi from the station.我們到火車站乘出租車。

22.There’s a shuttle bus we can use.我們可搭乘機場班車。

23.I’ve brought my car, so I can drive you to your hotel.我開車來的，所以我開車送你到旅館。

24.You must be hungry.Shall we get something to eat？你一定餓了，我們吃點東西好嗎？

25.That sounds good.Let’s get something at the hotel restaurant.I feel a little tired.那太棒了，我們就到旅館餐廳吃點東西，我有點累了。

26.Would you like to have some dinner？ 你想吃飯嗎？

27.What would you like to eat？ 你想吃什么呢？

28.Can I take you out to dinner? It”ll be my treat.我?guī)愠鋈コ燥埡脝幔窟@次我請客。

29.If you’re hungry, we can eat dinner now.如果你餓了，我們現(xiàn)在就去吃飯。

30.Have you had breakfast yet？ 你吃過早餐了嗎？

31.Yes.It was delicious.是的，味道很好。

32.Good.Let’s go to the office.好的，我們去辦公室吧。

33.How is your room？ 你的房間怎樣？

34.Did you sleep well last night？ 你昨晚睡得好嗎？

35.Why don’t we go to the office now？ 為何我們現(xiàn)在不去辦公室呢？

36.We’ll start with an orientation video.It runs about 15 minutes.我們將從一個電視簡報開始，大概放15分鐘。

37.The tour will take about an hour and a half.We ought to be back here by 3:00.參觀大概要一個半小時，3點鐘以前回到這里。

38.Our new product line has been very successful.We’ve expanded the factory twice this year already.我們新的生產(chǎn)線非常成功，我們今年已把工廠擴展了兩倍。

39.I’d like to introduce you to our company.Is there anything in particular you’d like to know？ 我將向你介紹我們的公司，你有什么特別想知道的嗎？

40.We have some reports to show you for background information.我們還有一些報告向你介紹背景資料。

41.Is your factory any different from other plastics factories？ 你們工廠和其他塑膠工廠有何差別呢？

42.Yes, our production speed is almost twice the industry-wide average.是的，我們的生產(chǎn)速度是其他工廠兩倍。

43.I’d like to explain what makes this factory special.我要向你說明本工廠的特性。

44.This is the most fully-automated factory we have.這是我們的全自動化工廠。

45.It’s the most up-to-date in the industry.這是同業(yè)中最新型的。

46.We’ve increased our efficiency by 20% through automation.通過自動化我們的效率增加了20%.47.Could you tell me the cost of production per unit？ 請你告訴我每件成品的生產(chǎn)成本好嗎？

48.I’m afraid I don’t know.Let me ask the supervisor in this section.恐怕我不知道，讓我來詢問一下該組的負責人。

49.I’m not really sure about that.Mr.Jiang should know the answer to that.關于那事我不敢確定，蔣先生應該知道答案。

50.Let me direct that question to the manager.讓我直接問經(jīng)理好了。

51.I’m not familiar with that part.Let me call someone who is more knowledgeable.那部分我不熟悉，讓我找專業(yè)人士來說明。

52.Yes, I’d like to know your daily production.是的，我想知道你們的日生產(chǎn)額。

53.Is there anything you"d like to know？ 你想知道什么？

54.Is there anything I can explain fully？ 有什么事情要我詳細說明的嗎？

55.What did you think of our factories？你認為我們的工廠怎樣？

56.I was impressed very much.我有深刻的印象。

57.thank you very much for giving us your valuable time.我們占用了你寶貴的時間，非常感謝。

58.We have a small gift for you to take with you when you leave the factory.你離開工廠時，我們有件小禮物要送給你。

第五篇：外貿業(yè)務員如何丟失客戶

外貿業(yè)務員如何丟失客戶

客戶的流失，通常主要出現(xiàn)在以下幾種情況：

1.粗魯、漠不關心或事前不準備，例如對客戶提出的需求忘記或不予理會，拜訪客戶前的資料準備不充分。

2.不清楚誰是負責人，一直告訴客戶說自己要上級匯報，這樣會失去在客戶心目中的價值與信任感。

3.不知所云，浪費顧客時間，永遠記住與客戶溝通的機會是非常寶貴的，珍惜每一分鐘與談話的機會，提高銷售效率。

4.夸張你產(chǎn)品的利益或服務，會給客戶帶來不信任感，信任感是銷售過程的基礎。

5.隱瞞產(chǎn)品的注意事項，省錢的選擇或已提前登場的新品，知道產(chǎn)品的細節(jié)是客戶的權利，永遠要尊重客戶的權利。

6.盡力從每次交易中，榨取每分錢，完全沒有誠信度，好的銷售是會“放長線釣大魚的”。

7.頻繁改變交易方式，會令客戶反感，質疑你的公司品牌價值，對建立長期銷售關系非常不利。

8.交易后，不致電給顧客，以確認一切都沒有問題，99％的努力會因為這1％的疏忽而付諸東流。

9.不履行你所承諾的事情，沒有任何一個客戶愿意和沒有誠信的銷售長期合作的。

10.不回電或回復郵件，尤其當問題發(fā)生時，細節(jié)是每個銷售過程成功與否的關鍵因素。