第一篇：職場英語：如何在職場中不斷超越自我

As a society, we're obsessed with achievement.But what happens once you're considered objectively successful, with a great salary and a job that energizes you? It's easy to rest on your accomplishments and your way of getting work done, perhaps even feeling there's not much left to learn。

在這個社會上，我們都熱切渴望取得成就。但是，一旦你被認為是真正取得了成功，擁有高薪和讓你活力四射的工作，接下來會發生什么呢？你可能很容易滿足于你取得的成績和你完成工作的方式，甚至感覺沒有多少東西需要學習了。

But in this economy, you can't afford to sit back--even though it might be tempting。但在當今的經濟環境下，你不能停下腳步休息片刻，盡管它充滿了誘惑。

'Successful people fall into the trap of thinking they don't need to change anything because their behavior is working for them,' says Marshall Goldsmith, author of 'What Got You Here Won't Get You There: How Successful People Become Even More Successful.' 'Every time they get promoted...they get positive reinforcement even when certain skills are lacking.' 《今 天不必以往：成功人士如何獲得更大成功》(What Got You Here Won't Get You There: How Successful People Become Even More Successful)的作者戈德史密斯(Marshall

Goldsmith)說，成功者往往會跌入一個陷阱，認為他們不需改變任何事情了，因為他們的辦事方式行之有效。即便是他們缺乏某些技能，每當他們得到提 拔時，他們就會得到正強化。Know Your Weaknesses 了解不足

But examining where you might have shortcomings can make or break a career。評估你存在的缺點決定了職業生涯的成敗。

David Hale of Columbia, S.C., quickly rose to the top of the military police force and was granted the highly sought-after position of polygraph examiner with the Army Criminal Investigation Command。

南卡羅來納州的黑爾(David Hale)很快就升為憲兵的頭目，并得到了很吃香的美國陸軍犯罪調查司令部(Army Criminal Investigation Command)測謊員的職位。

'I was my own biggest fan, and being cocky, I would try to force confessions from suspects either prior to or based on their exams,' he says.But he didn't take the time to understand that criminals are more likely to confess to people they like and trust.'My results fell way below other examiners,' Mr.Hale says。

黑爾說，我很自信，只崇拜我自己。我會在測謊前或根據測謊結果強迫嫌犯招供。但他并未從中了解到犯罪分子更可能會向他們喜歡和信任的人招供。黑爾說，我的業績落到了其他測謊員的后面。

Mr.Hale didn't realize he needed to change until his boss transferred him and said that if his confession rate didn't increase, he would be fired.He studied forensic interviewing, worked on relating to subjects on an emotional level, and pursued courses in leadership, counseling and psychology.Eventually, Mr.Hale began to rise again in his career, and he became known as one of the top polygraph examiners anywhere。

黑爾并未認識到他需要改變，直到有一天他的上司對他進行調動，并說如果他的招供率再不上升，他就會被解雇。他研究了法庭審問學，在實踐中努力從情感層面切入審問話題，并學習了領導力、咨詢和心理學課程。最終，黑爾在他的崗位上再度獲得了晉升，成為了一名測謊高手。

Necessary Skills 必備技能

Becoming as successful as you can be--after you've already climbed part of the ladder--means you need two things。

在你已經爬了一段職場階梯以后，盡你所能的成功意味著你需要兩件事情。

For starters, you need outstanding people skills: Listen carefully, think before you speak, reciprocate favors and manage conflicts diplomatically。

首先，你需要出眾的人際交往能力：認真傾聽，說話前應深思熟慮、回報別人的關心和能夠策略地處理沖突。

Second, you must regularly take a hard look at yourself and address your weak points.For example, if you have a communication issue with one person or a group of people, step away from the blame game and ask yourself, 'How can I be better?' Make sure people are honest with you by requesting feedback anonymously and confidentially。

其次，你必須定期認真審視自己，消除你的弱點。比如，如果你同一個人或一群人存在溝通問題，不要怨天尤人，而是要問問自己：我怎樣能做得更好？通過尋求匿名和秘密的反饋，確保人們對你講的都是真話。

If you're employed by a large organization, consider contacting human resources to see what training is available.You may have the opportunity to take leadership-development courses online or in-person for free。

如果你受雇于大型組織，可以考慮同人力資源部門接觸一下，看看公司提供那些培訓。你可能有機會參加免費的網上或面對面的領導力開發課程。

But the most important thing to keep in mind is that just because you're skilled or talented in a particular area doesn't mean you should simply pass go and collect your $200。但應該銘記于心的最重要的事情是，僅僅因為你在某一具體領域才華出眾并不意味著你就應該忽視學習，能夠輕松過關享受職場。

I, for instance, was hesitant to work with a speaking coach because my audience

evaluations didn't mandate it, but once I learned that the top speakers in the world--from Tony Robbins to President Barack Obama--have worked with coaches, I changed my mind。

比如，我曾猶豫是否與演講顧問合作，因為我的聽眾評價顯示我不必這樣做，但當我得知世界上頂尖的演講者──從羅賓斯(Tony Robbins)到奧巴馬總統──都曾與演講顧問合作時，我就改變了想法。

Says Mr.Goldsmith: 'Strong leaders don't coast.'

戈德史密斯說，強有力的領導人不會飄飄然。

第二篇：職場英語：如何在職場中不斷超越自我

s a society, we're obsessed with achievement.But what happens once you're considered objectively successful, with a great salary and a job that energizes you? It's easy to rest on your accomplishments and your way of getting work done, perhaps even feeling there's not much left to learn。

在這個社會上，我們都熱切渴望取得成就。但是，一旦你被認為是真正取得了成功，擁有高薪和讓你活力四射的工作，接下來會發生什么呢？你可能很容易滿足于你取得的成績和你完成工作的方式，甚至感覺沒有多少東西需要學習了。

But in this economy, you can't afford to sit back--even though it might be tempting。但在當今的經濟環境下，你不能停下腳步休息片刻，盡管它充滿了誘惑。

'Successful people fall into the trap of thinking they don't need to change anything because their behavior is working for them,' says Marshall Goldsmith, author of 'What Got You Here Won't Get You There: How Successful People Become Even More Successful.' 'Every time they get promoted...they get positive reinforcement even when certain skills are lacking.' 《今 天不必以往：成功人士如何獲得更大成功》(What Got You Here Won't Get You There: How Successful People Become Even More Successful)的作者戈德史密斯(Marshall

Goldsmith)說，成功者往往會跌入一個陷阱，認為他們不需改變任何事情了，因為他們的辦事方式行之有效。即便是他們缺乏某些技能，每當他們得到提 拔時，他們就會得到正強化。Know Your Weaknesses 了解不足

But examining where you might have shortcomings can make or break a career。評估你存在的缺點決定了職業生涯的成敗。

David Hale of Columbia, S.C., quickly rose to the top of the military police force and was granted the highly sought-after position of polygraph examiner with the Army Criminal Investigation Command。

南卡羅來納州的黑爾(David Hale)很快就升為憲兵的頭目，并得到了很吃香的美國陸軍犯罪調查司令部(Army Criminal Investigation Command)測謊

第三篇：職場英語

十分鐘玩轉職場英語

職場英語讓你愁？

把這十來個句型記下來，你會發現，原來這么簡單！

不信你看~

【吃午飯】：Why not have lunch together? 我們一起去吃午飯吧！

【下班】：I’m about to get off work.我這就下班了。

【抱歉】：I’m sorry for giving you so much trouble.對不起，給你添了這么多麻煩。

【介紹】：Let me introduce you to our manager.讓我把你介紹給我們的經理。

【開會】：We are going to have a meeting to discuss the matter this afternoon.今天下午開會討論這件事情。

【請假】：Would it be possible for me to take the day off this Friday? 這個星期五，我是否可以請一天假？

【掛斷電話】：Thank you for calling.謝謝您打電話來。

【講話開場白】：I'm going to talk about??? 今天我要給各位講講???

【要名片】：May I have your card ? 可以給我一張你的名片嗎？

【打斷他人前說】：Are you busy right now? 現在是不是正在忙？

【表示自己不確定】： I can't say for certain off-hand.我還不能馬上確定。

【寒暄】：You’re in the pink!你的氣色真好！

【詢問項目進度】：Is everything going well? 事情進展順利嗎?

【詢問獎金】：How much of a bonus can I expect? 獎金不曉得能領多少?

【沒聽清】：I couldn't hear you.Beg your pardon? 我聽不見你說的話,能再說一遍嗎?

【請人幫忙】：Excuse me, could you do me a favour? 對不起,可以請你幫個忙嗎?

【加班】：I just submitted a request for overtime.我剛提交了加班申請.【請領導簽字】： Could you sign here, please? 請您在這簽字。

【匯報開場白】：I've divided my presentation into three parts.我的匯報分三個部分。

【電話中請對方稍等】： Hold on just a minute.請稍等。

【號召叫外賣】：Let's order take-out.我們叫外賣吧。

【打卡時間】：We are required to punch in at 8 every morning.我們公司規定每天早上8時打上班卡。

【入職培訓】： HR organizes orientation training for new employees in the third week of each month.每個月的第三周,人力資源部組織新員工進行入職培訓。

第四篇：職場英語速成

職場英語口語速成Unit 1自我介紹

01 Calling for an interview 應試面試

Applicant:Good morning,Sir.Interviewer:Good morning.Sit down,please.Applicant:Thank you.Interviewer:Your name,please.Applicant:I’m petty,I’ve come here for an interview as requested.Interviewer:Oh yea!I’m peter,the assistant manager of BBD international Trade Co.Led.Applicant:I’m very pleased to meet you！

Interviewer:Now,your probably know that this interview is mostly to test your English,So just

relax,and let’s chat,shall we?

Applicant:OK

02 Self-introduction(1)自我介紹（1）

A: Good morning!First,can you tell me a little about your self?

B: Good morning!my name is Li Hua.A: Ok,Mr Li,when were you born?

B: I was born on May 5th,1984.I’m 25 years old now.A: where do you live now?

B: I’m living at Room 234,Building 12,Qijia apartment.A:Where is your hometown?

B:My hometown is Shanghai.03 Self-introduction(2)自我介紹（2）

A: May I ask how old you are?

B: yes.I’m 25 years old.A: Oh,I see.Are you a resident of Beijing?

B: No.A:Where is your domicile?

B: My domicile Hebei.A:Can you leave your phone number?

B:Gladly.My telephone number is 8978896.04 Personal information 個人情況

Interviewer: Tell me a little bit about yourself.David:My name is David and I live in Shanghai,I was born in 1980,my major was electrical

engineering.Interviewer: What kind of personality do you think you have?

David:Well I approach things very enthusiastically,I think,and I don’t like to leave things

half-done.I’m very organized and extremely capable.Interviewer: What would you say are your weaknesses and strengths?

David:Well,I’m afraid I’m a poor speaker,I’m fully aware of this,so I’ve been studying how

to speak in public.I suppose my strengths are that I’m persistent and a fast-learner.Interviewer:Do you have any licenses or certificates?

David:I’ve a drive’s licenses,and I am a CPA(Certified public Accountant).Interviewer:How do you relate to others?

David:I’m very co-operative and have good teamwork spirit.文化知更多

When you have to introduce yourself at formal occasions,it is usually saying your full name directly in order to show your respect.For example:My name is Jim Green.When at informal occations,like the party at your friends’ home,telling them your first name is appropriate.For instance:I’m Jim.In addition,if you introduce yourself in the working occations or interview,you’d better put the title in front of your family name or full name.For example:I am Manager Wang.Or I am the applicant ZhangYuru.

第五篇：職場英語[最終版]

接聽電話篇

1.ABC corporation.May I help you?

ABC 公司, 我能幫你什么嗎?

這句話算是制式的講法.一般接起電話的人通常會先報公司的名字 “ABC corporation”, 然后再說, “May I help you?” 或是如果要更客氣一點的話則可以說 “How can I help you?”(我該怎么幫你?), 因為這樣的問法表示我‘該'怎么幫你, 而非我‘需不需要'幫你? 但基本上 “May I help you?” 跟 “How can I help you?” 都很常見就是了.不過如果是機器接的電話, 則聽到的多半是這樣, “Thanks for calling ABC corporation, if you know your party's last name or extention, press 1.If you want to recieve information or publication, press 2.If you want to talk to the operator, press pound sign or remain on the line.”(感謝你打電話到 ABC 來, 如果你知道你要找的人的姓或是分機號碼, 請按 1, 如果是想要本公司的簡介或出版品, 請按 2, 如果是要找總機, 請按 #, 或是請別掛斷.2.And you are?

你是?

如果人家打電話來是要找你的上司, “May I talk to your manager?”(我能不能跟你們經理講話?)這時你總不能糊里糊涂地就把電話拿給經理說, 說不定人家是打電話來跟你經理勒索一百萬的呢!所以通常我們一定要先確定打電話來的是誰.最客氣的問法是, “Whom I am speaking with?” 或是 “Whom am I talking to?”(我正在跟誰講話呢?)但是人家一聽是像我這種小毛頭打電話找他們經理, 他們就會用比較口語的說法, “And you are?”(你是?)如果人家這樣問我, 我就可以答, “This is Benlin.”

像是 “And you are?” 這么口語的英文書上大概學不到, 但這卻是老美天天在用的句子, 只怕你學了之后還不敢用.其實真的不用怕.越簡單的句子老美越聽得懂.而且事實上 “And you are?” 這句話還有許多適用的場合, 例如在公司的接待處(reception).來訪的客人如果說, “I'm looking for Mr.Wolf.”(我要找伍夫先生)接待小姐就可以反問他, “And you are?”(你是?)所以像這種簡單又好用的句子大家一定要記起來喔!

3.I'll put her on the phone.Just a second.我會請她聽電話, 請等一下。

Put someone on the phone 這個片語就是說請某人聽電話.例如你打電話找你女朋友, 結果女朋友的同事接了電話, 就開始跟你東扯西扯, 問你們昨天是不是吵架了啊? 什么時候要結婚啦, 這時如果你實在不想跟她講了, 就可以說, “Could you please just put her on the phone?”(你能不能請她來聽電話啊?)反過來如果今天是你接到了電話, 結果要找的是別人, 你就可以說, “Ok.I'll put her on the phone.Just a second.”(好, 我會請她聽電話, 請稍等一下.)

上面講的 put someone on the phone, 指的多半是只有一只電話時, 但如果像公司里有許多分機, 則用‘轉接' transfer 或是 redirect.會比較恰當.例如同樣的情況你可以說, “I'm transferring your call.” 或是 “I'm redirecting your call.”(我幫你轉接到分機給她.)如果是接線生轉接的話, 他們有時就只簡單地說, “One moment, please.” 或是, “OK.I'll put you through.”

4.Would you mind holding for one minute?

你介不介意稍微等一分鐘啊?

在美國如果有機會打電話給客戶服務(Customer Service)部門, 如果沒意外的話都會聽到以下的電話錄音, “All of our representitives are currently busy serving their customers.Your call will be answered in approximate 5 minutes”(我們所有的客服人員都在忙著服務他們的顧客, 請等五分鐘后, 就會有人接聽你的電話), 然后十分鐘過去了, “Please continue to hold, your call is very important to us.”(請繼續等候, 你的來電對我們非常重要).所以大家要知道, 老美基本上對這種無止境的等待是深惡痛絕的.所以要記得, 如果人家打電話來, 千萬不要因為聽不懂就說, “Hold on”, 然后就跑去求救兵, 這對打電話來的人是十分不禮貌的.如果萬不得已一定要請他稍候, 我們要客氣一點地說, “Would you mind holding for one minute?” 所以記得要給對方一個明確的時間, 例如 one second 或是 five minites 不要讓對方無止境地等下去.但是如果一分鐘到了你還沒忙完, 則最好再說一次, “Sorry, I am still on the phone.Could you hold for another minute?”(對不起, 我還在講電話, 能不能再請你稍候一分鐘.)

5.He's out for lunch.Would you like to try again an hour later?

他出去吃午餐了, 你要不要一小時后再打來?

受到中文的影響, 許多人要講某人‘出去'吃午餐了常會說成, “He went out for lunch.” 其實這個 went 是多余的, 通常老美只講 be out for something 就行了.如果要再簡化一點, 單說, “He is on lunch.” 或是 “He is on(lunch)break.”(他正在休息時間.)這樣子也可以.如果別人要找的人不在, 通常我們有二種選擇, 第一種是請別人晚點再打來, 除了像例句用 try again/ call again 之外, 我們也可以用 call back/ try back 這樣的講法.例如你可以建議別人, “Why don't you call back in 30 minutes?”(你何不 30 分鐘后再打來呢?)第二種選擇就是請對方留言, 客氣一點的講法是, “May I take your message?” 或是 “Would you like to leave a message?”(你想留言嗎?)

Arriving at a new job 新人報到篇

Key terms

1.get in——to arrive 到達

2.commute——a regular journey to and from your place of work 上下班

3.on board——as part of the team or organization 加入

4.nerve-wracking——to make someone feel nervous or anxious 令人不安的5.small talk——light, informal conversation on non-controversial topics(People make small talk in order to be polite in social situations)閑聊

6.hit the ground running——to start a new endeavor at full speed, without wasting time 立即展開行動

7.brief——to give essential information to someone 簡短說明

Katharine arrives at her new office and introduces herself to her colleagues.Receptionist: Hi there, may I help you?

Katharine: Yes, hi.I’m Katharine Brown, the new research assistant.I was told to ask for Jacob Smith when I got in.Receptionist: Ah, of course.I’m Barbara.It’s nice to meet you.Jacob’s not available just yet, but he asked me to hand you over to Ann while you wait for him.She’s in the conference room around the corner.Katharine: OK, thank you.She walks to the conference room.Katharine: Hi, I’m Katharine.Are you Ann?

Ann: Yes, nice to meet you.Katharine: Pleasure to meet you.Ann: Did you have any trouble getting here?

Katharine: Oh, no;actually, it’s a very easy commute.Sample Sentences

A.Introducing yourself

1.James Brady, nice to meet you.2.I’m Sara Cooper.It’s a pleasure to meet you.3.I’m your newest analyst, Brian Sandhurst.4.My name’s Leslie Cooper;I believe I’m supposed to be meeting with Aaron Cantor to get started.B.Making small talk

5.Welcome to the of?ce!We’re glad to have you on board.6.Don’t worry, the ?rst day is always a little nerve-wracking.7.The weather looked beautiful on my way in.Is it still nice out?

8.Is this your ? rst time in our of?ce?

C.Talking about yourself

9.I’m from Seoul originally, but I’ve been living in the USA for the last four years.10.I just graduated from business school and I’m really excited to be able to put my skills to work.11.I’ve been working in sales for a number of years.D.Introducing someone to his or her work

12.We’re hoping you can hit the ground running, as we’ve got a lot to do here.13.Your supervisor will brief you on our current status.14.For now, we would like you to focus on learning our customer service policies.