第一篇：寶潔八大問經(jīng)典答案(中文)

英文的行為面試訪談問題，每個(gè)題目往往都包含著一個(gè)主要的考查意圖，比如說，有的題目考查的是創(chuàng)新能力，有的題目考查的是團(tuán)隊(duì)精神，而有的則考查的是領(lǐng)導(dǎo)能力。這些考查意圖會(huì)非常明顯地在題目本身的Key Words當(dāng)中表現(xiàn)出來。所以，在回答這種問題的時(shí)候，你的描述應(yīng)該側(cè)重于“What-S.T.A.R.-Key Words描述法”中的Key Words.1.Describe an instance where you set your sights on a high/demanding goal and saw it through completion.描述一個(gè)例子，證明你給自己確立了一個(gè)很高的目標(biāo)，然后完成了這個(gè)目標(biāo)。

問題分析： 考查意圖： 制訂高目標(biāo)的勇氣 + 完成高目標(biāo)的執(zhí)行力。關(guān)鍵詞： demanding goal + saw it through.所以，在描述的時(shí)候要著重描述這個(gè)任務(wù)為什么這么demanding，有些什么具體的困難，你是怎么樣一步一步去克服的?；卮鹗痉叮?/p>

(1)(什么)設(shè)計(jì)了一個(gè)演出慶祝天津大學(xué)的周年紀(jì)念,并獲得了18個(gè)3rd獎(jiǎng)teams.—

(2)(情況和關(guān)鍵字:要求)在周年紀(jì)念日晚上,有一個(gè)大的慶?；顒?dòng),在歌曲、舞蹈和戲劇了。每一個(gè)學(xué)校應(yīng)該設(shè)計(jì)五個(gè)節(jié)目,我們班一個(gè)自愿的設(shè)計(jì)。這是一個(gè)艱難的任務(wù),因?yàn)樗欠浅＝咏鼘W(xué)期結(jié)束的時(shí)候,當(dāng)大多數(shù)的學(xué)生是忙著準(zhǔn)備期末考試。

(3)(任務(wù))作為一個(gè)二年級(jí)的學(xué)生,我負(fù)責(zé)班里表演,這是一出戲我不得不應(yīng)付這些壓力來自學(xué)習(xí),同學(xué)的漠然,我在演戲角色在劇中王。

(4)(行動(dòng)、關(guān)鍵字:我怎么看到它通過)

首先,正如只有20名學(xué)生在我的課堂上,我至少有一個(gè)任務(wù)分發(fā)到每個(gè)學(xué)生、或是一個(gè)角色,或制作工具或服裝。

第二,因?yàn)樵趯W(xué)期結(jié)束的時(shí)候,每一個(gè)成員都忙于學(xué)習(xí),彩排進(jìn)度都應(yīng)該是合理的和周期性的。團(tuán)隊(duì)的所有成員合作得很好因?yàn)樗ＷC了低頻率和持續(xù)時(shí)間短每一次彩排。

第三,音樂和風(fēng)景添加到排練為了接近的情況下參加聚會(huì)。

此外,我強(qiáng)調(diào)時(shí)間的價(jià)值并命令每個(gè)演員都尊重其他合作伙伴。

(5)(結(jié)果)最后,我們的演出非常成功。我不僅行為“莫莫王”得好,而且還得到了好成績(jī)?cè)谄谀┛荚嚒?/p>

2.Summarize a situation where you took the initiative to get others to complete an important task, and played a leading role to achieve the results you wanted.描述一個(gè)例子，你團(tuán)結(jié)了一群人共同努力，并為取得成功起到了帶頭作用。問題分析： 考查意圖： 領(lǐng)導(dǎo)才能，關(guān)鍵詞： took the initiative, get others to complete, leading role。所以，你在描述的時(shí)候要重點(diǎn)描述自己吸引他人參與、團(tuán)結(jié)并鼓勵(lì)他人、借助他人力量、帶領(lǐng)他人這個(gè)過程?；卮鹗痉叮?/p>

(1)(什么)我組織了一個(gè)小組在唱詩班唱英文choir唱詩班前夕,訪問了所有在我們大學(xué)宿舍送圣誕禮物代表我們的英語協(xié)會(huì)。

(2)(任務(wù))拓寬學(xué)生了解西方的文化。

(3)(關(guān)鍵詞)主動(dòng)和主導(dǎo)作用

我的想法。建議我們的英語協(xié)會(huì)的主席并得到他的同意。

ii。我們的每一位成員協(xié)會(huì)要求提供至少三個(gè)建議每個(gè)下面的問題:

什么歌來玩嗎?

誰可以加入合唱的?

我們應(yīng)該去哪兒執(zhí)行*嗎?

三。結(jié)合其他團(tuán)隊(duì)成員的意見與我的想法和作出決定的問題上面。

四、組織排練、提醒的歌手,每一次的時(shí)間和地點(diǎn)的短信,因?yàn)槲覀兊母枋?他們可能忘記的確忙。每一次的v了那樣生動(dòng)地使歌手感到氣氛的圣誕,從而激勵(lì)他們?nèi)コ榇ぁ?/p>

(4)(結(jié)果)許多學(xué)生說,他們開心地驚訝,他們希望我們的活動(dòng)我們會(huì)舉辦明年圣誕這樣的活動(dòng)。且有些學(xué)者說他們?cè)敢饧尤胛覀儏f(xié)會(huì)學(xué)習(xí)美麗的合唱。

3.Describe a situation where you sought out relevant information, defined key issues, and decided on which steps to take to get the desired results.描述一個(gè)例子，你找到相關(guān)信息，確定重點(diǎn)事項(xiàng)，然后決定了采取哪些步驟來獲得滿意的結(jié)果。

問題分析： 考查意圖： 分析—判斷—決策能力。關(guān)鍵詞： seek out relevant information, define key issues, decide on the steps。面試官希望了解你分析處理一件事情的全過程。和剛才一個(gè)題目考查如何爭(zhēng)取別人的協(xié)助是完全不同的。所以，你在描述的時(shí)候要重點(diǎn)描述你做整個(gè)事情的經(jīng)過，而不是和什么人一起做?；卮鹗痉叮?/p>

(1)(什么)我組織了第一次活動(dòng)的管理學(xué)校英語協(xié)會(huì)。

(2)(情況)的組織是新成立的,而不是很多學(xué)生表現(xiàn)出興趣我們的活動(dòng),我們?nèi)狈τ行У姆绞綆椭嬖诔蓡T來提高他們的英語水平。

(3)(任務(wù))我們決定做些改進(jìn)我們協(xié)會(huì),為了幫助二百余名大學(xué)新生、二年級(jí)的學(xué)生和他們的英語,而宣傳我們的團(tuán)隊(duì)。

(4)(的行為:利用原文的Key字)

我。尋找相關(guān)的信息:

*什么樣的娛樂都受學(xué)生們的歡迎,他們也提供了機(jī)會(huì)學(xué)習(xí)英語最有效?

*,老師是適合這個(gè)職位?

*在我們的會(huì)員有空嗎?

*,地方方便為一個(gè)大的出席?

*其他相關(guān)因素,諸如設(shè)備的可用性和布局布局of它的斑點(diǎn)。

ii。關(guān)鍵問題是:什么是薄弱環(huán)節(jié)學(xué)生的英語能力嗎?詞匯呢?聽了嗎?說話嗎?語法嗎?寫的嗎?

三。決定要采取的步驟:

管理一個(gè)questionnaire問卷*,找出薄弱環(huán)節(jié)學(xué)生的英語能力。

制定某種活動(dòng)*教師提高薄弱環(huán)節(jié)。

另一個(gè)問卷調(diào)查評(píng)估*管理活動(dòng)的普及,選擇前三即將展開。

*發(fā)射三大活動(dòng)。

(5)(結(jié)果)前3 activities-Fun詞匯復(fù)習(xí),朋友模擬顯示,魔鬼英語Corner-proved高度成功,我們舉辦的學(xué)生數(shù)量增加一倍后的活動(dòng)。

4.Describe an instance where you made effective use of facts to secure獲得 the agreement of others.描述一個(gè)例子，證明你用事實(shí)去說服別人。點(diǎn)評(píng)： 考查意圖： 以事實(shí)說服他人的能力。關(guān)鍵詞： facts, secure

agreements。所以，你的描述應(yīng)該非常直截了當(dāng)，先把大家的不同意見列出

來，以及他人為什么不同意； 然后逐條以事實(shí)進(jìn)行說服。回答示范：

(1)(什么)提出了一個(gè)計(jì)劃,我發(fā)現(xiàn)了一個(gè)英語花園英語協(xié)會(huì)合作在隔壁的大學(xué)。

(2)(情況)當(dāng)我是一個(gè)英語協(xié)會(huì)的成員在我們的大學(xué),我意識(shí)到這些活動(dòng)組織缺乏獨(dú)特性和不能有效地幫助學(xué)生提高他們的英語水平。我們的鄰居大學(xué)只是一個(gè)五分鐘的離開我們。

(3)(任務(wù)),我提出了這個(gè)想法給主席的聯(lián)想到我們發(fā)現(xiàn)一種英語花園英語協(xié)會(huì)合作在附近的大學(xué)。

(4)(動(dòng)作)

我。(關(guān)鍵字:分歧)爭(zhēng)論我遇見了包括:

我們學(xué)校機(jī)關(guān)*異議。

*高成本,我們沒有足夠的人力資源進(jìn)行這個(gè)項(xiàng)目。

*有太多的英語角,另一個(gè)是沒有必要的。

ii。(關(guān)鍵詞:事實(shí)我所用的事實(shí):

*我們的系主任批準(zhǔn)這建議。

我們的合作伙伴是*愿意提供財(cái)政援助,而我們的成員自愿的細(xì)節(jié)設(shè)計(jì)工作計(jì)劃并組織實(shí)施。一項(xiàng)民意調(diào)查顯示,*,目前沒有英語角滿足學(xué)生的需求,并且缺乏獨(dú)特性。

(5)(結(jié)果)人深信,我們成功地創(chuàng)建了英語花園。它的運(yùn)行一周一次了,每次會(huì)議吸引了一百名學(xué)生。

5.Give an example of how you worked effectively with people to accomplish an important goal.描述一個(gè)例子，證明你有效地與人合作，共同完成了一件重要的事情。

點(diǎn)評(píng)： 考查意圖： 團(tuán)隊(duì)合作能力。關(guān)鍵詞： worked effectively with people。所以，你的描述應(yīng)該很清晰： 我做什么+別人做什么。回答示范：

(1)(什么)我們的球隊(duì)贏得了一等獎(jiǎng)2nd軍事歌曲競(jìng)賽在我校召開。

(2)(情況)加入競(jìng)爭(zhēng)共20小組,每個(gè)小組都代表了一個(gè)班。

(3)(任務(wù))我是負(fù)責(zé)這項(xiàng)工程。我們決定我們的隊(duì)的表現(xiàn)獨(dú)特的為了贏得獎(jiǎng)金。

(4)(行動(dòng)和關(guān)鍵詞)與其它人一起高效工作

我。設(shè)計(jì):我和我的同事合作計(jì)劃的高潮,性能、音樂accompaniment伴奏歌曲和整個(gè)安排

narrative敘述的詩。我們隊(duì)中三個(gè)成員的良好吉他,我鼓勵(lì)他們想出一些如何使用一把吉他在軍事歌曲。

ii。排練:我一起工作的人負(fù)責(zé)的燈,聲音和scenes背景創(chuàng)造完美的藝術(shù)效果。

三。在舞臺(tái)上:我提醒我的同伴用手勢(shì)和眼睛的表達(dá)。同時(shí),我?guī)椭晃桓枋謶?yīng)付緊急情況。

(5)(結(jié)果)我們的軍隊(duì)的球隊(duì)贏得了這次競(jìng)賽二等獎(jiǎng)。

6.Describe a creative/innovative idea that you produced which significantly contributed to the success of an activity or project.描述一個(gè)例子，你提供了一個(gè)創(chuàng)新的想法，使得某一個(gè)活動(dòng)或者項(xiàng)目取得了成功。

問題分析： 考查意圖： 創(chuàng)新能力。關(guān)鍵詞是creative idea，significantly contributed。所以，你的描述要包括你的創(chuàng)新意識(shí)、創(chuàng)新依據(jù)、有了創(chuàng)新的想法之后如何去實(shí)現(xiàn)它，以及這個(gè)創(chuàng)新想法起到了多么重要的作用。

回答示范：

(1)(什么)我建議我們?cè)O(shè)置了主題為“推銷自己”為每年的演講比賽在我們學(xué)校上學(xué)。

(2)(情況)每年我們學(xué)校舉行了一次英語演講比賽,題目是由老師們隨機(jī)挑選的,例如,如何保護(hù)環(huán)境,誠(chéng)信的重要性,等等。學(xué)生不是很興奮的話題。

(3)(任務(wù))我很喜歡參加演講比賽中,但我想他們是不同的,更令人興奮的和更有用。所以我決定提供一些建議來我們學(xué)校。

(4)(動(dòng)作)

我。我建議的三個(gè)主題:推銷自己。因?yàn)槲覍⒃?年內(nèi),保持競(jìng)爭(zhēng)力。所有的把注意力放在未來就業(yè)和職業(yè)發(fā)展,我相信是吸引人的主題對(duì)于大多數(shù)的學(xué)生。

ii。我察看了其他學(xué)生的信息和推銷自己看起來更好,因?yàn)樗o我們一個(gè)機(jī)會(huì)不僅想說些什么,但是可能會(huì)唱歌和跳舞除了只是說話。

(5)(結(jié)果)我的建議被用于英語演講比賽,這是學(xué)生享有。超過500名的學(xué)生都來觀看這個(gè)演講比賽,雙先前的觀眾人數(shù)。而參與者們說這個(gè)話題給他們一個(gè)很好的機(jī)會(huì),以展示和變得更為自信。

7.Provide an example of how you assessed a situation and achieved good results by focusing on the most important priorities.描述一個(gè)例子，說明你如何評(píng)估形勢(shì)，并且把精力放在最重要的事情上，然后取得了比較好的結(jié)果。問題分析： 這個(gè)問題的關(guān)鍵詞是assessed a situation, focused on the priorities，考查的是你分析事情和找到問題關(guān)鍵點(diǎn)的能力。所以，你的描述應(yīng)該是著重于自己的分析過程。回答示范：

(1)(什么)我曾經(jīng)解決了這個(gè)問題缺乏庫存在我們店里于一個(gè)時(shí)辰。

(2)(情況)四個(gè)商店做推廣在同樣的時(shí)間,和我們的商店是其中之一,最大的一個(gè)。售貨員在前一天忘了報(bào)告說,庫存還不夠,我只是意識(shí)到當(dāng)我到達(dá)時(shí),在早上。

(3)(關(guān)鍵詞:我對(duì)形勢(shì))四商店都不遠(yuǎn)促進(jìn)彼此,他們于不同的時(shí)期。它有可能拿些股票從另一個(gè)存儲(chǔ)和彌補(bǔ)再做。

(4)(關(guān)鍵詞:優(yōu)先權(quán)來滿足需求的長(zhǎng)襪的商店有最大數(shù)量的客戶。

(5)(動(dòng)作)我告訴經(jīng)理和提供我的建議。他接受了。

(6)(結(jié)果)一切都好。于我們的商店庫存充足,另一個(gè)商店是進(jìn)貨以后才到吃午飯的時(shí)候了。

8.Provide an example of how you acquired technical skills and converted them to practical application.描述一個(gè)例子，說明你如何獲得了技能，并且把這些技能轉(zhuǎn)化成實(shí)際應(yīng)用。

問題分析： 這個(gè)問題的關(guān)鍵詞是convert technical skills to practical application，真正的考查意圖是你的“學(xué)習(xí)能力”?；卮鹗痉叮?/p>

(1)(什么)我學(xué)到了如何安排問卷形式科學(xué)的研究方法,使用它們來調(diào)查的一個(gè)新的啤酒。

(2)(情況)調(diào)查的顧客意見的一種新口味的啤酒,我發(fā)現(xiàn)該問卷形式是過時(shí),限制了自由的反應(yīng)。

(3)(動(dòng)作)

我請(qǐng)教我的老板和我的一個(gè)好朋友工作和學(xué)習(xí)專業(yè)市場(chǎng)營(yíng)銷研究公司的一種新形式。安排問卷 b)我設(shè)計(jì)的兩個(gè)新形式,我的老板選擇其中之一。

(4)(結(jié)果)的幫助下轉(zhuǎn)換表格,我們的公司獲得更客觀、有用的信息。

第二篇：寶潔公司面試題_寶潔八大問

寶潔公司面試題
目錄
寶潔公司面試題....................................1 寶潔八大問....................................2 一般性問題....................................3 讓人尷尬的問題...................................3 敏感的薪資問題...................................4

寶潔八大問

1、給出一個(gè)很高難的例子，來說明你采取何種手段來完成 這一目標(biāo)。

2、概述一種情況：你鼓動(dòng)別人為了某一個(gè)目標(biāo)而努力，而 且你在其中扮演了領(lǐng)導(dǎo)角色來完成你的目標(biāo)。

3、描述一種情形：你有了找尋外面的有關(guān)數(shù)據(jù)，定義關(guān)鍵 點(diǎn)，決定行動(dòng)步驟。

4、描述一個(gè)你有效利用事實(shí)并且試圖說服其他人的事例。

5、舉出一個(gè)事例，來說明你如何有效地同別人合作來完成 一個(gè)重要目標(biāo)。

6、描述一個(gè)你提出的創(chuàng)新性的建議或者計(jì)劃，對(duì)一個(gè)活動(dòng) 的成功做出了重要貢獻(xiàn)。

7、提供有一個(gè)事例來說明你詳細(xì)估定了某一情形并且決定 出行動(dòng)的優(yōu)先順序。

8、提供一個(gè)例子說明你如何獲得了技術(shù)上的細(xì)節(jié)而且將他 們轉(zhuǎn)換成實(shí)際的應(yīng)用。參考答案：

1、高難目標(biāo)：設(shè)計(jì)一場(chǎng)音樂或者戲劇演出來慶祝普林斯頓 大學(xué)百年慶典。完成這一個(gè)目標(biāo)的人：普林斯頓大學(xué)學(xué)會(huì)主席。我從中觀 察了解到： 一位真實(shí)的領(lǐng)袖不是必需成為某一領(lǐng)域的專家，但是他一定擁有非凡魅力的和能力使不同興趣、不同意見 的甚至競(jìng)爭(zhēng)的人共同來完成某一目標(biāo)。

2、我發(fā)起的活動(dòng):組織一個(gè)團(tuán)體在平安夜唱一首圣歌，代 表我們的英文協(xié)會(huì)拜訪大學(xué)的所有宿舍并且送圣誕禮物。我們的目標(biāo)：拓寬學(xué)生對(duì)西方文化的了解。我所扮演的領(lǐng)導(dǎo)角色： 結(jié)合代表提議和我的主意并且決定： *唱什么歌? *那些人參加唱詩班? *我們?cè)谀莻€(gè)地點(diǎn)進(jìn)行我們的表演？ 結(jié)果：許多學(xué)生說我們送給他們的禮物帶給了他們溫暖并 且希望我們?cè)谙聜€(gè)平安夜會(huì)舉行類似的活動(dòng)。

3、背景：我組織了管理學(xué)校英文協(xié)會(huì)建立后第一個(gè)活動(dòng)。待完成的目標(biāo)：幫一年級(jí)新學(xué)生和二年級(jí)學(xué)生提高他們的 英語水平并且宣傳我們的團(tuán)體。關(guān)鍵事項(xiàng)： *學(xué)生英語哪方面的英語能力需要精

煉?有關(guān)的數(shù)據(jù)： *什么類型的娛樂在學(xué)生之中很流行并且提供了機(jī)會(huì)讓他 們最有效地學(xué)習(xí)英語? *哪種類型的外國(guó)老師最適合這個(gè)位置? *我們的成員何時(shí)有空閑時(shí)間？ *什么地方隊(duì)大多數(shù)成員是方便的？ *其他的相關(guān)因素，例如可用的地點(diǎn)以及設(shè)備。

4、背景：我提出一項(xiàng)計(jì)劃，和附近的兄弟大學(xué)的協(xié)會(huì)合作 來舉行英語角活動(dòng)。不利因素： *我們學(xué)校的領(lǐng)導(dǎo)可能持有異議。*費(fèi)用昂貴，而且我們沒有足夠的人來實(shí)施這一個(gè)計(jì)劃。*有太多的英語角，可能沒有必要。我利用一下有利因素： *我們的院長(zhǎng)核準(zhǔn)了這一份提議。*我們的合伙伙伴能提供資金上的援助，而且我們的成員志 愿實(shí)施計(jì)劃并且努力完善細(xì)節(jié)之處。*民意調(diào)查現(xiàn)在英語角不符合學(xué)生的需求而且缺乏獨(dú)特性。結(jié)果:其他人被我們說服，而且我們成功建立起這個(gè)英語 角。

5、背景：在軍事訓(xùn)練中，我們舉行軍歌比賽。設(shè)計(jì)：我和同學(xué)設(shè)計(jì)整個(gè)比賽節(jié)奏、安排、伴奏、高潮。排練：我連同那些掌管照明、聲音和現(xiàn)場(chǎng)的人一起工作來 產(chǎn)生最完美的藝術(shù)效果。在舞臺(tái)上：我擔(dān)任指揮，并且用手勢(shì)和眼神表達(dá)提醒同學(xué) 們，我們配合默契。結(jié)果：我們的連隊(duì)嬴得這一比賽的第二名。

6、活動(dòng)：舉行企業(yè)家遠(yuǎn)見競(jìng)賽。我的創(chuàng)新注意：召開公司的一個(gè)董事會(huì)會(huì)議，我們的候選 人辯論了有關(guān)依照他們收集的市場(chǎng)數(shù)據(jù)銷售現(xiàn)代健身儀器 的可行性。結(jié)果：競(jìng)賽是依據(jù)我的提議而進(jìn)行的。

7、背景：在我們的晉級(jí)月最初開始的時(shí)的一個(gè)早晨，我發(fā) 現(xiàn)在一些百貨公司中的存貨儲(chǔ)備不夠充足。我隊(duì)情形的估定：那四家商店彼此不是很遠(yuǎn)，而且他們的 營(yíng)業(yè)時(shí)間不相同，從一家店調(diào)運(yùn)貨物到另一家店具有可行 性。優(yōu)先順序：使擁有最大量客戶的商店滿足庫存需要。

8、背景：在客戶對(duì)啤酒口味的意見調(diào)查表中，我發(fā)現(xiàn)表格 有些過時(shí)，限制了客戶的懸著。技術(shù)上能力：科學(xué)安排了調(diào)查表的形式。結(jié)果：藉由轉(zhuǎn)換調(diào)查表的形式，我們的公司獲得了更多數(shù) 量的更有效的數(shù)據(jù)。

一般性問題
1.“請(qǐng)先自我介紹?！?面試的必考題目，首先要注意的一點(diǎn)是在介紹內(nèi)容上要與 個(gè)人簡(jiǎn)歷相一致，如果之前做了不同形式的簡(jiǎn)歷，則要注 意不與所投的簡(jiǎn)歷相出入，不能自相矛盾。最好求職前先 以文字的形式寫出簡(jiǎn)介，并熟讀熟背。特別注意突出自己 的能力和素質(zhì)，要與所應(yīng)聘的職位相關(guān)，不談無關(guān)、無用 的內(nèi)容。2.“談?wù)劶彝デ闆r?！?面試官是希望從你的家庭教育背景中判斷你的素質(zhì)。注意 不要簡(jiǎn)單羅列家庭人口，宜強(qiáng)調(diào)溫馨和睦的氛圍，宜強(qiáng)調(diào) 父母對(duì)自己教育的重視，宜強(qiáng)調(diào)家庭成員對(duì)自己工作的支 持、強(qiáng)調(diào)

調(diào)自己對(duì)家庭的責(zé)任感等等。3.“有什么業(yè)余愛好？” 業(yè)余愛好也反映一個(gè)人的性格特點(diǎn)。最好不要說自己沒有 業(yè)余愛好，更不要說自己有那些庸俗的、令人感覺不好的 業(yè)余愛好，如打麻將之類。最好不要說自己僅限于讀書、聽音樂、上網(wǎng)等業(yè)余愛好，否則可能會(huì)令招聘公司懷疑應(yīng) 聘者性格孤僻。最好能有一些戶外的業(yè)余愛好來“點(diǎn)綴” 你的形象。4.“你最崇拜誰？” 面試官想從你崇拜的人看出你的價(jià)值取向。一般不宜說自 己誰也不崇拜，不宜說崇拜自己，不宜說崇拜一個(gè)明顯具 有負(fù)面形象的人，也不宜說崇拜一個(gè)虛幻的或是不知名的 人。最好所崇拜的人與自己所應(yīng)聘的工作能“搭”上關(guān)系，比如應(yīng)聘銷售時(shí)說自己崇拜推銷之神吉拉德。

讓人尷尬的問題
1.“談?wù)勀愕娜秉c(diǎn)?！?不宜說自己沒有缺點(diǎn)，不宜把那些明顯的優(yōu)點(diǎn)說成缺點(diǎn)(比 如我最大的缺點(diǎn)是干活拼命之類)，那會(huì)讓面試官覺得你虛 偽。但又不宜說出會(huì)嚴(yán)重影響所應(yīng)聘工作的缺點(diǎn)，比如應(yīng) 聘財(cái)會(huì)說自己“丟三落四”?？梢哉f出一些對(duì)于所應(yīng)聘工 作“無關(guān)緊要”的缺點(diǎn)，甚至一些表面上看是缺點(diǎn)、從工 作的角度看卻是優(yōu)點(diǎn)的缺點(diǎn)，比如應(yīng)聘銷售，說自己“有 時(shí)候喜歡胡思亂想，出一些怪主意”。2.“談?wù)勀愕谝淮问〉慕?jīng)歷?！?不宜說自己沒有失敗的經(jīng)歷，也不宜說出嚴(yán)重影響所應(yīng)聘 工作的失敗經(jīng)歷。而且所談經(jīng)歷的結(jié)果應(yīng)是失敗的，否則 讓人感覺虛假。一般的失敗故事表述形式是：之前自己曾 信心百倍、盡心盡力，但由于外在的客觀原因?qū)е率　Ｊ≈笞约汉芸煊终褡髌饋恚愿语枬M的熱情面對(duì)以 后的工作。6.“這項(xiàng)工作有何困難？” 3.“為什么選擇我們公司？” 如果自己對(duì)該公司有足夠了解，可以把它真正吸引你的地 方說出來，但如果不了解，那可用以下參考答案：“我十 分看好貴公司所在的行業(yè)，我也認(rèn)為貴公司十分重視人才，而且這項(xiàng)工作很適合我，相信我能做好。” 4.“與上級(jí)意見不一致怎么辦？” 一般不宜直接說出具體的困難，否則可能令招聘公司認(rèn)為 應(yīng)聘者“不行”。可以嘗試采用“虛晃一槍”的迂回戰(zhàn)術(shù)，比如先說出應(yīng)聘者對(duì)困難所持有的態(tài)度：“工作中出現(xiàn)一 些困難既是正常的，也是難免的，但是只要有堅(jiān)韌不拔的 毅力、良好的合作精神以及事前的周密準(zhǔn)備，任何困難都 是可以克服的?！?5.“你缺乏經(jīng)驗(yàn)，怎能勝任工作？” 參考答案：“我作為應(yīng)屆畢業(yè)生，在工作經(jīng)驗(yàn)方面或許會(huì) 有所欠缺，但讀書這幾年我一直利用各種機(jī)會(huì)在這個(gè)行業(yè) 里做兼職。我也發(fā)現(xiàn)，實(shí)際工作所呈現(xiàn)的遠(yuǎn)比書本知識(shí)豐 富得多。由于我有較強(qiáng)的責(zé)

任心、適應(yīng)能力和學(xué)習(xí)能力，而且一貫比較勤奮，所以兼職過程中均能圓滿完成各項(xiàng)工 作任務(wù)。請(qǐng)貴公司放心，學(xué)校所學(xué)及兼職的工作經(jīng)驗(yàn)使我 一定能勝任這個(gè)職位?！?一般情況下可以這樣回答：“我會(huì)給上級(jí)以必要的解釋和 提醒，在這種情況下，我會(huì)服從上級(jí)的意見?！比绻嬖?你的人是總經(jīng)理，而你所應(yīng)聘的職位另有一位經(jīng)理，且這 位經(jīng)理當(dāng)時(shí)不在場(chǎng)，可以考慮這樣回答：“對(duì)于非原則性 問題，我會(huì)服從上級(jí)的意見，對(duì)于涉及公司利益的重要問 題，我希望能向更高層領(lǐng)導(dǎo)反映。”

敏感的薪資問題
面試人：你目前的工資是多少？ ◆提示：收入不僅包括你的工資，還包括獎(jiǎng)金、津貼及其他福 利，將各項(xiàng)福利換算成現(xiàn)金，并計(jì)算在你的收入中。求職者： 我的基本工資是年薪 3.2 萬元，加上獎(jiǎng)金及其他福利，年薪收入大約 4.1 萬元。面試人：在我們這兒工作，你希望有什么樣的薪資待遇? ◆提示：了解該公司所在地區(qū)、所屬行業(yè)、公司規(guī)模等信息，你的薪水要求應(yīng)該在該公司所在地區(qū)、行業(yè)、公司規(guī)模相應(yīng)的 薪水范圍之內(nèi)。盡可能提供你期望的薪水范圍。求職者：其實(shí)工資并不是我選擇工作機(jī)會(huì)的惟一因素，如果您 一定要我回答這個(gè)問題，只能說以我所受的教育背景及工作經(jīng) 驗(yàn)，我希望我的工資不低于年薪 5 萬元。面試人：你認(rèn)為我們?cè)摳督o你多少薪水？為什么？ ◆提示：面試人可能早已在心里確定好了你的薪金范圍！盡量 了解此行業(yè)現(xiàn)行的工資水平，最好是該公司的工資水平。避免 說出具體的數(shù)額，除非對(duì)方有這樣的要求。求職者：我當(dāng)然希望我的收入符合我的學(xué)歷水平及工作經(jīng)驗(yàn)。我想你肯定會(huì)理解： 我不希望自己的薪水太高于或太低于一起 工作的同事。面試人：你認(rèn)為每年加薪的幅度是多少？ ◆提示：比較可靠回答：希望收入的增長(zhǎng)和生活水平的提高保 持一致。還應(yīng)該提到，你的業(yè)績(jī)將是加薪的主要因素。求職者：總體來說，取決于我個(gè)人的業(yè)績(jī)和公司的業(yè)績(jī)。但一 般而言，至少和生活水平的提高保持一致。面試人：你會(huì)考慮不要報(bào)酬嗎？在什么情況下，你會(huì)考慮？ ◆提示：應(yīng)聘實(shí)習(xí)職位。面試人員更愿考慮不要報(bào)酬的人。在 面試之前，盡量了解到這個(gè)職位是付酬的還是不付酬的。求職者：我愿意。有報(bào)酬當(dāng)然更好。不過，通過實(shí)習(xí)獲得更多 的經(jīng)驗(yàn)、增長(zhǎng)更多見識(shí)是我考慮的主要原因。面試人：能否告訴我，你的工資調(diào)整紀(jì)錄？ ◆提示：面試人只想知道是否你一直原職不變，或是否你不斷 得到晉升機(jī)會(huì)。盡量避免提供薪資具體數(shù)，除非要求。求職者：三年來，我一直在 ABC 公司工作，曾得到兩

第三篇：寶潔八大問回答注意事項(xiàng)

1.Describe an instance where you set your sights on a high/demanding goal and saw it through completion.舉例說明，你如何制定了一個(gè)很高的目標(biāo)，并且最終實(shí)現(xiàn)了它。

2.Summarize a situation where you took the initiative to get others going on an important task or issue and played a leading role to achieve the results you wanted.請(qǐng)舉例說明你在一項(xiàng)團(tuán)隊(duì)活動(dòng)中如何采取主動(dòng)性，并且起到領(lǐng)導(dǎo)者的作用，最終獲得你所希望的結(jié)果。

3.Describe a situation where you had to seek out relevant informationdefine key issues and decide on which steps to take to get the desired results.請(qǐng)?jiān)敿?xì)描述一個(gè)情景，在這個(gè)情景中你必須搜集相關(guān)信息，劃定關(guān)鍵點(diǎn)，并且決定依照哪些步驟能夠達(dá)到所期望的結(jié)果。

4.Describe an instance where you made effective use of facts to secure

the agreement of others.舉例說明你是怎樣用事實(shí)促使他人與你達(dá)成一致意見的。

5.Give an example of how you worked effectively with people to accomplish an important result.舉例證明你可以和他人合作，共同實(shí)現(xiàn)一個(gè)重要目標(biāo)。

6.Describe a creative/innovative idea that you produced which led to a significant contribution to the success of an activity or project.舉例證明，你的一個(gè)創(chuàng)意曾經(jīng)對(duì)一個(gè)項(xiàng)目的成功起到至關(guān)重要的作用。

7.Provide an example of how you assessed a situation and achieved good results by focusing on the most important priorities.請(qǐng)舉例，你是怎樣評(píng)估一種情況，并將注意力集中在關(guān)鍵問題的解決。

8.Provide an example of how you acquired technical skills and converted them to practical application.舉例說明你怎樣獲得一種技能，并將其轉(zhuǎn)化為實(shí)踐。

我根據(jù)網(wǎng)上的面經(jīng)和自己的經(jīng)驗(yàn)總結(jié)出了新版的寶潔八大問

1）請(qǐng)舉一個(gè)你最自豪（最成功）的例子（這個(gè)問題會(huì)問那些個(gè)人經(jīng)歷特別豐富，自我介紹時(shí)說了一大堆自己成就的人，因?yàn)镠R記不住所有，所以她會(huì)看你自己認(rèn)為做得最好的事情。這個(gè)一般是第一個(gè)問題，而且最重要，因?yàn)槟闶紫纫_保你做的這個(gè)事情能打動(dòng)HR，我認(rèn)為打動(dòng)的指標(biāo)有兩個(gè)：

獨(dú)一無二性【做一些別人沒有做過的事情，當(dāng)一百個(gè)人都說自己在學(xué)生會(huì)組織一個(gè)晚會(huì)的時(shí)候，你認(rèn)為HR還會(huì)有興趣聽下去么？尋找你自己特有的新穎的例子很重要】

成就非凡性【既然是你最自豪的，總該體現(xiàn)自己的能力和最后的成果吧，不要拿那種雞毛蒜皮的小事當(dāng)作自己的成就，不然會(huì)被HR鄙視的，成果一定要量化，不要說受到領(lǐng)導(dǎo)的一致好評(píng)，用數(shù)字說話，滿意率達(dá)到多少，流失率降低多少，而且最好能拿出實(shí)體性的東西增加說服力，比如你當(dāng)時(shí)寫的報(bào)告或是設(shè)計(jì)的海報(bào)，anyway，最好有證據(jù)?！?/p>

如果你這個(gè)問答得不好，后面就很難有戲了，因?yàn)镠R已經(jīng)網(wǎng)開一面讓你show yourself，結(jié)果你沒抓住機(jī)會(huì)，下面的問題會(huì)越來越不順手，因?yàn)樗赡軙?huì)就著你很不想回答的問題深究下去。

2）請(qǐng)舉一個(gè)你帶領(lǐng)團(tuán)隊(duì)完成一項(xiàng)任務(wù)的例子

（這個(gè)問題是原來八大問中領(lǐng)導(dǎo)力的變形，也是寶潔最喜歡問的問題，命中率幾乎100%，寶潔是最強(qiáng)調(diào)領(lǐng)導(dǎo)力的公司之一，這個(gè)問題也很關(guān)鍵。我想很多人并不了解什么是領(lǐng)導(dǎo)力，所以即使準(zhǔn)備了也沒有達(dá)到寶潔的要求。下面是我對(duì)領(lǐng)導(dǎo)力的理解，可能不一定正確，僅供參考。

首先我想糾正一個(gè)非常錯(cuò)誤的觀點(diǎn)：領(lǐng)導(dǎo)就是當(dāng)主席或部長(zhǎng)。如果你是這種想法的話，那基本上你和外企的核心價(jià)值觀就很遠(yuǎn)了，你可能很優(yōu)秀，但是你不適合外企。首先領(lǐng)導(dǎo)力不分title，及時(shí)你是一個(gè)member，你也可以非常具備領(lǐng)導(dǎo)力。我喜歡用一個(gè)比喻來形容領(lǐng)導(dǎo)力：

領(lǐng)導(dǎo)就好比船長(zhǎng)，首先你要有明確的方向感，你需要知道團(tuán)隊(duì)的vision是什么，你要有strong sense去判斷團(tuán)隊(duì)前進(jìn)的方向，并且將這個(gè)愿景清晰地表達(dá)出來，讓你的團(tuán)隊(duì)看到將來的blueprint；

其次，你要懂得合理分工，尊重每個(gè)人的潛能，給所有人明確的job description with key learning points and deadline.很多人都認(rèn)為領(lǐng)導(dǎo)就是分配任務(wù)，其實(shí)告訴你的隊(duì)友做什么固然重要，但更重要的是告訴他們?yōu)槭裁匆@樣做，而且一定要stress the timeline，外企是強(qiáng)調(diào)高效的，一個(gè)項(xiàng)目拖拖拉拉和沒做沒有區(qū)別，告訴你的隊(duì)友在什么時(shí)間內(nèi)需要向你update the progress，需要完成任務(wù)，這樣你才能保證每個(gè)“船員”都在合理的位置上perform；

再者你需要懂得如何激勵(lì)你的團(tuán)隊(duì)，激勵(lì)的方式我總結(jié)了有6種，這里就不詳細(xì)

說了，每個(gè)人的性格不同，作為船長(zhǎng)的你要激勵(lì)船員，哪怕遇到再大的風(fēng)浪也要朝目標(biāo)前進(jìn)；

然后是對(duì)每個(gè)人給予績(jī)效考核和反饋，make sure if they are on the right track，及時(shí)糾正錯(cuò)誤的方向，同時(shí)指導(dǎo)你的船員，真正的領(lǐng)導(dǎo)是那種能夠培養(yǎng)別人也成為領(lǐng)導(dǎo)的人；

最后是危機(jī)處理，你的船就要觸礁了，作為船長(zhǎng)的你如何保持冷靜，指揮大家度過困難，如果真的船沉了，你需要對(duì)這個(gè)事件final responsible，一個(gè)真正的領(lǐng)導(dǎo)是不會(huì)推卸責(zé)任的，你有這個(gè)義務(wù)去承擔(dān)最后的風(fēng)險(xiǎn)。

總結(jié)來看：目標(biāo)-分工-激勵(lì)-反饋-指導(dǎo)-負(fù)責(zé)圍繞這6點(diǎn)（注意這是有邏輯順序的，最好不要顛倒順序）去挖掘，你就可以向HR講一個(gè)生動(dòng)的關(guān)于領(lǐng)導(dǎo)力的故事。

3）你遇到最大的困難是什么？

你認(rèn)為困難的來源是什么？你怎么解決的？

4）舉一個(gè)你在大壓力下同時(shí)完成多項(xiàng)任務(wù)的例子

（寶潔老八大問中優(yōu)先性排序例子的變形）

5）舉一個(gè)你解決矛盾沖突的例子

6）舉一個(gè)你團(tuán)隊(duì)合作的例子

7）舉一個(gè)你創(chuàng)新的例子

8）舉一個(gè)你說服別人的例子（CBD、CMK非常喜歡問的問題）

第四篇：寶潔面試經(jīng)典八大問題(附答案范例)

寶潔面試經(jīng)典八大問題（附答案范例）

寶潔公司在中國(guó)高校招聘采用的面試評(píng)價(jià)測(cè)試方法主要是經(jīng)歷背景面談法，即根據(jù)一些既定考察方面和問題來收集應(yīng)聘者所提供的事例，從而來考核該應(yīng)聘者的綜合素質(zhì)和能力。

寶潔的面試由8個(gè)核心問題組成。寶潔公司招聘題號(hào)稱由高級(jí)人力資源專家設(shè)計(jì),無論您如實(shí)或編造回答, 都能反應(yīng)您某一方面的能力。核心部分的題如下：

Please provide concise examples that will help us better understand your capabilities.（1）Describe an instance where you set your sights on a high/demanding goal and saw it through completion.（請(qǐng)你舉一個(gè)具體的例子，說明你給自己確定了一個(gè)很高的目標(biāo)，然后達(dá)到這個(gè)目標(biāo)。）問題分析：這個(gè)問題的考察應(yīng)聘者制定高目標(biāo)的勇氣及完成高目標(biāo)的執(zhí)行力。關(guān)鍵詞為：demanding goal、saw it through。

回答范例：（記住，采用“What+STAR+Key Words法則”來回答）

??What：Designed a show to celebrate the Anniversary of Xiamen University, and won 2nd Prize out of 12 teams.??Situation（Key Word：demanding）

On the anniversary night, there was a huge celebration party, where songs, dances and dramas were played.Each school should design five shows, and our class volunteered to design one.It was a demanding goal as it was very close to the end of the term when most students were busy preparing for final exams.??Task：As a sophomore student I was in charge of my class performance, which was a drama.I had to deal with the pressure from study, my classmates’ disinterest in acting, and my role as the king in the drama.??Actions：（Key Words：how I saw it through）

First, as there were only 20 students in my class, I distributed at least one task to each student;either a role, or making tools or costumes.Second, since at the end of the term each member was busy with study, the rehearsal schedule should be reasonable and periodic.All team members cooperated well because of the low frequency and short duration of each rehearsal.Third, music and scenery were added into rehearsal in order to get close to the circumstances of the party.In addition, I emphasized the value of time and ordered every actor to respect other partners.??Result：In the end, our performance was very successful.Not only did I act the “king” wonderfully, but also got good marks on the final exam.（2）Summarize a situation where you took the initiative to get others on an important task or issue, and played a leading role to achieve the results you wanted.（請(qǐng)舉例說明你在一項(xiàng)團(tuán)隊(duì)活動(dòng)中如何團(tuán)結(jié)他人，并且起到領(lǐng)導(dǎo)者的作用，并帶領(lǐng)團(tuán)隊(duì)最終獲得所希望的結(jié)果。）

問題分析：這個(gè)問題實(shí)質(zhì)上是考察應(yīng)聘者的領(lǐng)導(dǎo)能力。其關(guān)鍵詞有： took the initiative, get others to complete, leading role。所以在描述的時(shí)候要重點(diǎn)描述自己如何吸引他人參與、團(tuán)結(jié)并鼓勵(lì)他人、帶領(lǐng)團(tuán)隊(duì)達(dá)到目標(biāo)這個(gè)過程。

回答范例：

What：I organized a group to sing English choir on Choir Eve, visited all the dormitories in our university and sent Christmas gifts on behalf of our English Association.Situation：To broaden the students’ understanding of Western culture.Task：Organized a group to sing English choir on Choir Eve

Action:(Key words：took the initiative & leading role)

i.Suggested the idea to the Chairman of our English Association and got his approval.ii.Asked each member of our association to offer at least three suggestions on each of the questions below:

* What songs to play?

* Who could join the choir?

* Where should we perform?

iii.Combined the other team members’ suggestions with my idea and made a decision on the questions above.iv.Organized the rehearsals, reminded the singers of each rehearsal time and place with short messages, because our singers were indeed busy and they could forget.v.Made each rehearsal as lively as possible to make the singers feel the atmosphere of Christmas, and thus motivate them to sing with emotion.Result：Many students said that they were happily surprised by our activity and they hoped we would hold such activities next Christmas.And some said they would love to join our association to learn the beautiful

choir.（3）Describe a situation where you had seek out relevant information, define key issues, and decide on which steps to take to get the desired results.（請(qǐng)你描述一種情形，在這種情形中你必須去尋找相關(guān)的信息，發(fā)現(xiàn)關(guān)鍵的問題事項(xiàng)，并且自己決定依照一些步驟來獲得期望的結(jié)果。）

問題分析：這個(gè)問題考察應(yīng)聘者的分析能力、判斷能力及決策能力。關(guān)鍵詞為： seek out relevant information, define key issues, decide on the steps。面試官實(shí)質(zhì)上是希望了解你分析處理一件事情的全過程，與上一個(gè)題目考查如何爭(zhēng)取別人的協(xié)助是完全不同的。所以，你在描述的時(shí)候應(yīng)該把描述的重點(diǎn)放在你做整個(gè)事情的經(jīng)過上，而不是和什么人一起做。

回答范例：

What：I organized the first activity of the Management School English Association.Situation：As the association is newly founded, not many students show interest in our activities, and we lack efficient ways of helping the existing members to improve their English.Task：We decided to make some improvements in our association, in order to help more than two hundred freshmen and sophomores with their English while publicizing our group.Actions：（Key Words：Seek out relevant information，Key issue，Decide on the steps to take）i.Seek out relevant information:

* What kind of entertainment was popular among students that also offered chances for them to learn English most effectively?

* Which teacher was suitable for this position?

* When were our members available?

* Which place was convenient for a large attendance?

* Other related factors, such as the availability of facilities and the layout of the spots.ii.Key issue: What are the weak points of the students’ English abilities, vocabulary, listening, speaking, grammar or writing?

iii.Decide on the steps to take:

* Administer a questionnaire to find out the weak points of the students’ English abilities.* Work out some activities with teachers to improve the weak points.* Administer another questionnaire to evaluate the popularity of our activities and choose the top 3 to launch.* Launch the top 3 activities.Result：The Top 3 activities—Fun Vocabulary Recitation, Friends Mock Show, Devil English Corner—proved highly successful, and we hosted double the number students in our later activities.（4）Describe an instance where you made effective use of facts to secure the agreement of others.（請(qǐng)你舉一個(gè)例子說明你是怎樣通過事實(shí)來說服他人的。）

問題分析：這個(gè)問題考察應(yīng)聘者以事實(shí)說服他人的能力。關(guān)鍵詞為：facts, secure agreements。對(duì)于這個(gè)問題的回答應(yīng)該直截了當(dāng)，先將不同的意見羅列出來，以及其他人不同意的理由，然后逐條以事實(shí)來說服他人。

回答范例：

What：I advanced a plan to found an English Garden in collaboration with the English association in a neighboring university.Situation：When I was a member of the English association in our university, I realized that the activities we organized lacked uniqueness and couldn’t effectively help the students improve their English.Our neighboring university is just a five-minute walk away from us.Task：I proposed the idea to the President of the Association that we found an English Garden in cooperation with the English association in the neighboring university.Actions：（Key Words: disagreement，facts）

i.The disagreements I met included（Key Words：disagreement）:

* our school authority may dissent.* The high cost, and we didn’t have enough human resources to carry out this project.* There were too many English corners;another one was unnecessary.ii.The facts I made use of（Key Words: facts）:

* Our dean approved this proposal.* Our partner was willing to provide financial assistance, and our members volunteered to design the details of the plan and implement it.* A poll showed that the current English corners did not meet the students’ requirements and lacked uniqueness.Result：Others were convinced and we successfully founded the English Garden.It’s run once a week now, each meeting attracts over a hundred students.（5）Give an example of how you worked effectively with people to accomplish an important result.（請(qǐng)你舉一個(gè)例子，說明在完成一項(xiàng)重要任務(wù)時(shí)，你是怎樣和他人進(jìn)行有效合作的。）

問題分析：這個(gè)問題實(shí)質(zhì)考察的是應(yīng)聘者的團(tuán)隊(duì)合作能力。關(guān)鍵詞為：worked effectively

with people。在回答這道問題時(shí)，建議從“我做了什么”和“別人做了什么”兩個(gè)角度來描述?；卮鸱独?/p>

What：Our team won the 2nd Prize in the Military Songs Competition held in our university.Situation：In total 20 teams joined the competition, each team represented a class.Task：I was in charge of the project.We decided to make our team’s performance unique in order to win a prize.Actions：（Key Words：worked effectively with people）

i.Design: I cooperated with my colleagues to plan the climax of the performance, the musical accompaniment of the songs and the whole arrangement of the narrative poem.As three members in our team were good at guitar, I encouraged them to come up with some ideas about how to use a guitar in the military songs.ii.Rehearsal: I worked together with those who were in charge of the lights, sounds and scenes to create the perfect artistic effect.iii.On stage: I reminded my fellows with gestures and eye expressions.Also, I helped a singer to cope with an emergency.Result：Our military team won the second prize in this competition.（6）Describe a creative/innovative idea that you produced which led to a significant contribution to the success of an activity or project.（請(qǐng)你舉一個(gè)例子，說明你的一個(gè)有創(chuàng)意的建議曾經(jīng)對(duì)一項(xiàng)計(jì)劃的成功起到了重要的作用。）

問題分析：這個(gè)問題實(shí)質(zhì)考查應(yīng)聘者的創(chuàng)新能力。關(guān)鍵詞為：creative idea，significantly contributed?；卮疬@個(gè)問題應(yīng)將描述重點(diǎn)放在你的創(chuàng)新意識(shí)、創(chuàng)新依據(jù)、有了創(chuàng)新的想法之后如何去實(shí)現(xiàn)，以及這個(gè)創(chuàng)新想法起到作用上。

回答范例：

What：I suggested that we set the topic to be “Sell Yourself” for the annual speech contest in our school.Situation：Each year our school holds a speech contest, the topic is randomly chosen by the teachers, for example, how to protect the environment, the importance of honesty, and so on.Students are not very excited about these topics.Task：I am quite interested in participating in speech contests, but I’d like them to be different, more exciting and more useful.So I decided to offer some suggestions to our school.Actions：

i.I proposed three topics: Sell Yourself;Where I’ll be in 3 Years;Be Competitive.All focus on future job hunting and career development, which I believe are attractive topics to most students.ii.I surveyed other students and got the information that Sell Yourself seemed better, because it gave us a chance not only to say something, but possibly to sing and dance in addition to just speak.Result：My proposal was used in the Speech Contest, which was enjoyed by the students.Over 500 students came to watch the speech contest, double the previous audience size.And the participants said the topic gave them a good opportunity to show off and become more confident.（7）Provide an example of how you assessed a situation and achieved good results by focusing on the most important priorities.（請(qǐng)你舉一個(gè)具體的例子，說明你是怎樣評(píng)估形勢(shì)，將精力集中在最重要的事情上從而獲得你所期望的結(jié)果。）

問題分析：這個(gè)問題考察的是應(yīng)聘者分析事情和找到問題關(guān)鍵點(diǎn)的能力。關(guān)鍵詞為：assessed a situation, focused on the priorities。在回答這個(gè)問題時(shí)應(yīng)該將重點(diǎn)放在處理事情的分析過程上。

回答范例：

What：I once solved the problem of lack of inventory in our store in an hour.Situation：Four stores do the promotion at the same time and our store is one of them, the largest one.The sales assistant on the previous day forgot to report that the inventory wasn’t enough and I just realized it when I arrived in the morning.Task：（Key Words: my assessment of the situation，the priorities)

*The four promoting stores were not very far from each other, and they opened at different times.It was possible to fetch some stock from another store and make up for it later(My assessment of the situation).*To satisfy the stocking demand of the store which had the largest number of customers（the priorities）.Actions：I reported to the manager and offered my suggestion.He accepted it.Result：Everything went all right.The inventory in our store was sufficient, and the other store was restocked later before lunchtime.（8）Provide an example of how you acquired technical skills and converted them to practical application.（請(qǐng)你舉一個(gè)具體的例子，說明你是怎樣獲得一門技能并且將它用于實(shí)際工作中的。）

問題分析： 這個(gè)問題實(shí)質(zhì)是考察應(yīng)聘者的學(xué)習(xí)能力。關(guān)鍵詞為：convert technical skills to practical application。在回答這個(gè)問題的時(shí)候，應(yīng)將重點(diǎn)放在獲得新技能的過程、方法及將其應(yīng)用于實(shí)際工作的過程上。

回答范例：

What：I learnt how to arrange the questionnaire forms in a scientific way and use them in the survey of a new kind of milk.Situation：In the investigation of customer opinions about the taste of a new kind of milk, I found that the questionnaire form was out of date and limited the freedom of responses.Actions：

a)I consulted my boss and a good friend who works in a professional marketing research company and learnt a new way of arranging questionnaire forms.b)I designed two new forms, and my boss chose one of them.Result：With the help of the converted form, our company obtained more objective and useful information.根據(jù)以上幾個(gè)問題，面試時(shí)每一位面試官當(dāng)場(chǎng)在各自的“面試評(píng)估表”上打分：打分分為3等：1—2分（能力不足，不符合職位要求、缺乏技巧，能力及知識(shí)）

3—5分（普通至超乎一般水準(zhǔn)；符合職位要求；技巧、能力及知識(shí)水平良好）

6—8分（杰出應(yīng)聘者，超乎職位要求；技巧、能力及知識(shí)水平出眾）。

具體項(xiàng)目評(píng)分包括說服力／毅力評(píng)分、組織／計(jì)劃能力評(píng)分、群體合作能力評(píng)分等項(xiàng)目評(píng)分。在“面試評(píng)估表”的最后1頁有1項(xiàng)“是否推薦欄”，有3個(gè)結(jié)論供面試官選擇：拒絕、待選、接納。在寶潔公司的招聘體制下，聘用1個(gè)人，須經(jīng)所有面試經(jīng)理一致通過方可。若是幾位面試經(jīng)理一起面試應(yīng)聘人，在集體討論之后，最后的評(píng)估多采取1票否決制。任何1位面試官選擇了“拒絕”，該生都將從面試程序中被淘汰。

第五篇：寶潔面試經(jīng)典八大問題(附答案范例)

寶潔面試經(jīng)典八大問題（附答案范例）

寶潔公司在中國(guó)高校招聘采用的面試評(píng)價(jià)測(cè)試方法主要是經(jīng)歷背景面談法，即根據(jù)一些既定考察方面和問題來收集應(yīng)聘者所提供的事例，從而來考核該應(yīng)聘者的綜合素質(zhì)和能力。

寶潔的面試由8個(gè)核心問題組成。寶潔公司招聘題號(hào)稱由高級(jí)人力資源專家設(shè)計(jì),無論您如實(shí)或編造回答, 都能反應(yīng)您某一方面的能力。核心部分的題如下： Please provide concise examples that will help us better understand your capabilities.（1）Describe an instance where you set your sights on a high/demanding goal and saw it through completion.（請(qǐng)你舉一個(gè)具體的例子，說明你給自己確定了一個(gè)很高的目標(biāo)，然后達(dá)到這個(gè)目標(biāo)。）

問題分析：這個(gè)問題的考察應(yīng)聘者制定高目標(biāo)的勇氣及完成高目標(biāo)的執(zhí)行力。關(guān)鍵詞為：demanding goal、saw it through。

回答范例：（記住，采用“What+STAR+Key Words法則”來回答）

??What：Designed a show to celebrate the Anniversary of Xiamen University, and won 2nd Prize out of 12 teams.??Situation（Key Word：demanding）

On the anniversary night, there was a huge celebration party, where songs, dances and dramas were played.Each school should design five shows, and our class volunteered to design one.It was a demanding goal as it was very close to the end of the term when most students were busy preparing for final exams.??Task：As a sophomore student I was in charge of my class performance, which was a drama.I had to deal with the pressure from study, my classmates’ disinterest in acting, and my role as the king in the drama.??Actions：（Key Words：how I saw it through）

First, as there were only 20 students in my class, I distributed at least one task to each student;either a role, or making tools or costumes.Second, since at the end of the term each member was busy with study, the rehearsal schedule should be reasonable and periodic.All team members cooperated well because of the low frequency and short duration of each rehearsal.Third, music and scenery were added into rehearsal in order to get close to the circumstances of the party.In addition, I emphasized the value of time and ordered every actor to respect other partners.??Result：In the end, our performance was very successful.Not only did I act the “king” wonderfully, but also got good marks on the final exam.（2）Summarize a situation where you took the initiative to get others on an important task or issue, and played a leading role to achieve the results you wanted.（請(qǐng)舉例說明你在一項(xiàng)團(tuán)隊(duì)活動(dòng)中如何團(tuán)結(jié)他人，并且起到領(lǐng)導(dǎo)者的作用，并帶領(lǐng)團(tuán)隊(duì)最終獲得所希望的結(jié)果。）

問題分析：這個(gè)問題實(shí)質(zhì)上是考察應(yīng)聘者的領(lǐng)導(dǎo)能力。其關(guān)鍵詞有：took the initiative, get others to complete, leading role。所以在描述的時(shí)候要重點(diǎn)描述自己如何吸引他人參與、團(tuán)結(jié)并鼓勵(lì)他人、帶領(lǐng)團(tuán)隊(duì)達(dá)到目標(biāo)這個(gè)過程。

回答范例：

What：I organized a group to sing English choir on Choir Eve, visited all the dormitories in our university and sent Christmas gifts on behalf of our English Association.Situation：To broaden the students’ understanding of Western culture.Task：Organized a group to sing English choir on Choir Eve

Action:(Key words：took the initiative & leading role)

i.Suggested the idea to the Chairman of our English Association and got his approval.ii.Asked each member of our association to offer at least three suggestions on each of the questions below:* What songs to play?

* Who could join the choir?

* Where should we perform?

iii.Combined the other team members’ suggestions with my idea and made a decision on the questions above.iv.Organized the rehearsals, reminded the singers of each rehearsal time and place with short messages, because our singers were indeed busy and they could forget.v.Made each rehearsal as lively as possible to make the singers feel the atmosphere of Christmas, and thus motivate them to sing with emotion.Result：Many students said that they were happily surprised by our activity and they hoped we would hold such activities next Christmas.And some said they would love to join our association to learn the beautiful choir.（3）Describe a situation where you had seek out relevant information, define key issues, and decide on which steps to take to get the desired results.（請(qǐng)你描述一種情形，在這種情形中你必須去尋找相關(guān)的信息，發(fā)現(xiàn)關(guān)鍵的問題事項(xiàng)，并且自己決定依照一些步驟來獲得期望的結(jié)果。）

問題分析：這個(gè)問題考察應(yīng)聘者的分析能力、判斷能力及決策能力。關(guān)鍵詞為：seek out relevant information, define key issues, decide on the steps。面試官實(shí)質(zhì)上是希望了解你分析處理一件事情的全過程，與上一個(gè)題目考

查如何爭(zhēng)取別人的協(xié)助是完全不同的。所以，你在描述的時(shí)候應(yīng)該把描述的重點(diǎn)放在你做整個(gè)事情的經(jīng)過上，而不是和什么人一起做。

回答范例：

What：I organized the first activity of the Management School English Association.Situation：As the association is newly founded, not many students show interest in our activities, and we lack efficient ways of helping the existing members to improve their English.Task：We decided to make some improvements in our association, in order to help more than two hundred freshmen and sophomores with their English while publicizing our group.Actions：（Key Words：Seek out relevant information，Key issue，Decide on the steps to take）

i.Seek out relevant information:

* What kind of entertainment was popular among students that also offered chances for them to learn English most effectively?

* Which teacher was suitable for this position?

* When were our members available?

* Which place was convenient for a large attendance?

* Other related factors, such as the availability of facilities and the layout of the spots.ii.Key issue: What are the weak points of the students’ English abilities, vocabulary, listening, speaking, grammar or writing?

iii.Decide on the steps to take:

* Administer a questionnaire to find out the weak points of the students’ English abilities.* Work out some activities with teachers to improve the weak points.* Administer another questionnaire to evaluate the popularity of our activities and choose the top 3 to launch.* Launch the top 3 activities.Result：The Top 3 activities—Fun Vocabulary Recitation, Friends Mock Show, Devil English Corner—proved highly successful, and we hosted double the number students in our later activities.（4）Describe an instance where you made effective use of facts to secure the agreement of others.（請(qǐng)你舉一個(gè)例子說明你是怎樣通過事實(shí)來說服他人的。）

問題分析：這個(gè)問題考察應(yīng)聘者以事實(shí)說服他人的能力。關(guān)鍵詞為：facts, secure agreements。對(duì)于這個(gè)問題的回答應(yīng)該直截了當(dāng)，先將不同的意見羅列出來，以及其他人不同意的理由，然后逐條以事實(shí)來說服他人。

回答范例：

What：I advanced a plan to found an English Garden in collaboration with the English association in a neighboring university.Situation：When I was a member of the English association in our university, I realized that the activities we organized lacked uniqueness and couldn’t effectively help the students improve their English.Our neighboring university is just a five-minute walk away from us.Task：I proposed the idea to the President of the Association that we found an English Garden in cooperation with the English association in the neighboring university.Actions：（Key Words: disagreement，facts）

i.The disagreements I met included（Key Words：disagreement）:

* our school authority may dissent.* The high cost, and we didn’t have enough human resources to carry out this project.* There were too many English corners;another one was unnecessary.ii.The facts I made use of（Key Words: facts）:

* Our dean approved this proposal.* Our partner was willing to provide financial assistance, and our members volunteered to design the details of the plan and implement it.* A poll showed that the current English corners did not meet the students’ requirements and lacked uniqueness.Result：Others were convinced and we successfully founded the English Garden.It’s run once a week now, each meeting attracts over a hundred students.（5）Give an example of how you worked effectively with people to accomplish an important result.（請(qǐng)你舉一個(gè)例子，說明在完成一項(xiàng)重要任務(wù)時(shí)，你是怎樣和他人進(jìn)行有效合作的。）

問題分析：這個(gè)問題實(shí)質(zhì)考察的是應(yīng)聘者的團(tuán)隊(duì)合作能力。關(guān)鍵詞為：worked effectively

with people。在回答這道問題時(shí)，建議從“我做了什么”和“別人做了什么”兩個(gè)角度來描述。

回答范例：

What：Our team won the 2nd Prize in the Military Songs Competition held in our university.Situation：In total 20 teams joined the competition, each team represented a class.Task：I was in charge of the project.We decided to make our team’s performance unique in order to win a prize.Actions：（Key Words：worked effectively with people）

i.Design: I cooperated with my colleagues to plan the climax of the performance, the musical accompaniment of the songs and the whole arrangement of the narrative poem.As three members in our team were good at guitar, I

encouraged them to come up with some ideas about how to use a guitar in the military songs.ii.Rehearsal: I worked together with those who were in charge of the lights, sounds and scenes to create the perfect artistic effect.iii.On stage: I reminded my fellows with gestures and eye expressions.Also, I helped a singer to cope with an emergency.Result：Our military team won the second prize in this competition.（6）Describe a creative/innovative idea that you produced which led to a significant contribution to the success of an activity or project.（請(qǐng)你舉一個(gè)例子，說明你的一個(gè)有創(chuàng)意的建議曾經(jīng)對(duì)一項(xiàng)計(jì)劃的成功起到了重要的作用。）

問題分析：這個(gè)問題實(shí)質(zhì)考查應(yīng)聘者的創(chuàng)新能力。關(guān)鍵詞為：creative idea，significantly contributed?；卮疬@個(gè)問題應(yīng)將描述重點(diǎn)放在你的創(chuàng)新意識(shí)、創(chuàng)新依據(jù)、有了創(chuàng)新的想法之后如何去實(shí)現(xiàn)，以及這個(gè)創(chuàng)新想法起到作用上。

回答范例：

What：I suggested that we set the topic to be “Sell Yourself” for the annual speech contest in our school.Situation：Each year our school holds a speech contest, the topic is randomly chosen by the teachers, for example, how to protect the environment, the importance of honesty, and so on.Students are not very excited about these topics.Task：I am quite interested in participating in speech contests, but I’d like them to be different, more exciting and more useful.So I decided to offer some suggestions to our school.Actions：

i.I proposed three topics: Sell Yourself;Where I’ll be in 3 Years;Be Competitive.All focus on future job hunting and career development, which I believe are attractive topics to most students.ii.I surveyed other students and got the information that Sell Yourself seemed better, because it gave us a chance not only to say something, but possibly to sing and dance in addition to just speak.Result：My proposal was used in the Speech Contest, which was enjoyed by the students.Over 500 students came to watch the speech contest, double the previous audience size.And the participants said the topic gave them a good opportunity to show off and become more confident.（7）Provide an example of how you assessed a situation and achieved good results by

focusing on the most important priorities.（請(qǐng)你舉一個(gè)具體的例子，說明你是怎樣評(píng)估形勢(shì)，將精力集中在最重要的事情上從而獲得你所期望的結(jié)果。）

問題分析：這個(gè)問題考察的是應(yīng)聘者分析事情和找到問題關(guān)鍵點(diǎn)的能力。關(guān)鍵詞為：assessed a situation, focused on the prioritie。在回答這個(gè)問題時(shí)應(yīng)該將重點(diǎn)放在處理事情的分析過程上。

回答范例：

What：I once solved the problem of lack of inventory in our store in an hour.Situation：Four stores do the promotion at the same time and our store is one of them, the largest one.The sales assistant on the previous day forgot to report that the inventory wasn’t enough and I just realized it when I arrived in the morning.Task：（Key Words: my assessment of the situation，the priorities)

*The four promoting stores were not very far from each other, and they opened at different times.It was possible to fetch some stock from another store and make up for it later(My assessment of the situation).*To satisfy the stocking demand of the store which had the largest number of customers（the priorities）.Actions：I reported to the manager and offered my suggestion.He accepted it.Result：Everything went all right.The inventory in our store was sufficient, and the other store was restocked later before lunchtime.（8）Provide an example of how you acquired technical skills and converted them to practical application.（請(qǐng)你舉一個(gè)具體的例子，說明你是怎樣獲得一門技能并且將它用于實(shí)際工作中的。）

問題分析：這個(gè)問題實(shí)質(zhì)是考察應(yīng)聘者的學(xué)習(xí)能力。關(guān)鍵詞為：convert technical skills to practical application。在回答這個(gè)問題的時(shí)候，應(yīng)將重點(diǎn)放在獲得新技能的過程、方法及將其應(yīng)用于實(shí)際工作的過程上。

回答范例：

What：I learnt how to arrange the questionnaire forms in a scientific way and use them in the survey of a new kind of milk.Situation：In the investigation of customer opinions about the taste of a new kind of milk, I found that the questionnaire form was out of date and limited the freedom of responses.Actions：

a)I consulted my boss and a good friend who works in a professional marketing research company and learnt a new way of arranging questionnaire forms.b)I designed two new forms, and my boss chose one of them.Result：With the help of the converted form, our company obtained more objective and useful information.