第一篇：商務英語投訴信

Zhejiang financial services outsourcing center company NO.4 Jinghua Road Jian Bridge Hangzhou city Zhejiang province 310021 China Ref: WALOO38909 May 10, 2011 Mr.Jenny Cash Sales Department Manager Avaya Inc.211 Mt.Airy Road Basking Ridge NJ079200 USA Dear Mr.Jenny Cash: Re: To solve Avaya Aura contact center's problems(Ref: WALOO38909)The letter to inform you for the problems of your Avaya Aura contact center and to ask you for a good way to save the problem..The Avaya Aura contact center which your company sold us has some problems.The hardware seems to be good, but the software gives us headaches.First and foremost, it doesn't support Chinese.The Chinese characters come out as squares and you have to guess what they might be.When we transfer a call, it doesn't connect to the right people.Sometimes it disconnect in the middle of the conversation.It has a mind of its own.This is annoying especially when talking to customers.Although those gadgets look cool, they do not do the job properly.We can not control it, and it made a great loss to our company.As follows are our requests: send your technicians to check the equipment and fix the problems or replace the equipment or software if it cannot be repaired.We hope that you can reply us before May 13, thank you so much.Sincerely yours Janet Xu Sales Team Manager

June 3rd,2015 Denman Brother &Co.Ltd Dear Sirs, I feel bad to trouble you but I’m afraid that I have to make a complaint about your delay in delivery.I ordered the clothes two months ago and I am in urgent need of these clothes now.Quality first, delivering goods on time are your principles.To our great disappointment, you told me that you can’t deliver on time.Make sure the goods arrive in a week.Otherwise we shall be obliged to cancel the order and obtain the goods elsewhere.I appreciate it very much if you could consider these problems and try to make some improvements as well.I look forward to your early reply.Sincerely yours，Manager

Dear Sir, With reference to your advertisement in Everyday News,I should like to apply for the position of Marketing Manager.I graduated from Cambridge University majoring in export marketing.Economics ,finance and business communication are my strengths.After completing my studies, I joined Wanda Import & Export Corporation and worked as a Marketing Manager.I am confident that my education and experience are extremely appropriate for the position.And the starting salary I require is 3000yuan per month.Could you arrange an interview to discuss my credential further.I will avilable for interview anytime at your convenience.Looking forward to hearing from you and thank you for your consideration.

第二篇：商務英語投訴信

投訴信范文

必背經典范文 Dear Sir or Madam I am writing to inform you that I wish to move into a new room next semester.I would like to have a single room，because I find the present sharing arrangement inconvenient.I am dissatisfied with my present roommate because of his inconsiderate behavior.For one thing，his friends are constantly visiting him；for another，he regularly makes calls at night.In addition，he often uses my things without asking for my permission.Under such circumstances，I find it difficult to concentrate on my studies，and I am falling behind in my assignments.I believe you will agree that the only solution is for me to move into a room of my own，where I will be free from these kinds of distractions.I would be very grateful if you could arrange a single room for me，preferably not in the same building.Sincerely yours，Tom Williams 譯文

親愛的女士或先生：

我寫信來是告訴您下學期我想搬到一個新房間。我想要一個單獨房間，因為我覺得現在這樣合住非常不方便。

我之所以對我現在的室友不滿是因為他毫不顧及他人的行為。一方面，他老是有朋友來訪；另一方面，他夜里經常打電話。另外，他經常不經過我允許就用我的東西。在這種情況下，我很難專心學習，現在我的成績已經下降了。

我相信您肯定同意惟一的解決辦法就是我搬到單獨的房間，那樣就沒有什么干擾了。如果您能幫我安排一個單獨的房間，最好不要在目前這個樓里，我將萬分感謝。

您真摯的：湯姆·威廉姆

Dear Manager，I venture to write to complain about the quality of the digital camera I bought last Friday at your store.During the five days the camera has been in my possession, problems have emerged one after another.For one thing, the screen is always black, making the camera no different from a traditional one.For another, the battery is distressing as it supports the camera’s operation for only two hours.Therefore, I wish to exchange it for another camera or declare a refund.I will appreciate it if my problem receives due attention.Yours，Li Ming

譯文：

尊敬的經理：

我冒昧給你寫這封信，投訴我上周五在您商店里購買的數碼相機的質量問題。購買至今的五天中，各種問題一個接一個地出現。一方面，相繼屏幕總是黑屏，我們使用起來仿佛和傳統相機沒有區別。另一方面，電池的狀況也不盡人意，只能支持相機工作兩個小時。因此，我希望可以換一個相機，否則我要求退款。我希望這個問題能夠得到足夠的重視。

謹上，李明

Dear Sir, I am writing to you about a most unhappy experience.Last Tuesday morning, we took a longroute bus of your company from Dukou to Lijiang.The bus was scheduled to arrive in Lijiang at 7 oclock in the evening, but it stopped midway at 4 p.m.for mechanical problems.The driver and the ticket seller could neither solve the problem by themselves nor seek help from others.Where we stopped was nowhere near a village.Up until 8 oclock, another bus finally carried us to a shabby rural motel.We had to pay for our accommodation.The room was too small and the quilt was so dirty.To our surprise, when we just managed to sleep at around 2 a.m., the driver came to wake us up—the bus had been fixed!I suggest that you look into this matter immediately and deal with it quickly and properly.Looking forward to your reply.Yours, Li Ming

個人簡歷范文

Name: Melvin

Gender: Male

Date of Birth: May, 1982

Citizenship: Junan county, Linyi, Shandong Major: English(B.A)⊿ Objective Assistant of your office or the manager;Interpreter of company or organization which concerns international business;College or vocational university‘s teacher.⊿ Education Background

September 2002 to July 2006, Shandong University of Architecture September 1998 to July 2002, Linyi No.1 Middle School ⊿ Main Skills About English Have past the Test for English Major-4;fluent oral English, and good pronunciation.Major target: ESP of technology, esp.architecture and real estate, and also international business About computer Have a good command of computer, knowing the basic maintain of hardware and software;Good sense of Visual Foxpro language.Intersted in web page design, and had mastered the MACROMEDIA, which including Dreamweaver,Flash and Firework.Skilled in Microsoft Office, including FrontPage.⊿ Work Experience

Have part time job in Shanghai Yaru Consulting Co.Ltd during 2004 and 2005 summer holiday.Did the market research for Shandong Shiguang Boiler Co.Ltd(shanghai branch)in shanghai.Experiences on be a tutor of junior, senior middle school students and college students.Many times of doing promotion sales for stores during the campus life ⊿ Activities

From 2003.10 to2005.5, be the assistant of the director of Foreign Language Department.From 2004 to 2005, be the minister of the Network Department and Publicity Department of the Students Union.⊿ Awards & Honors

In the year of 2004, awarded the “Model student stuff ”prize of our school.In the year of 2004, won the third level scholarship of our school.In the year of 2003, won the “Excellent Student” prize of our school.⊿ Interests

Have intensive interest in traveling, photographing;Reading,esp.on business, economy and computer.⊿ Self-Evaluation

Strong sense of responsibility, good spirit of teamwork.Can learn new things well in short time.

第三篇：投訴信（模版）

投訴信

Letter of Complaint

投訴信一般是針對質量低劣的產品或者服務而表達的不滿和抱怨，目的是為了讓對方根據所存在的問題給出合理的、所期望的解決方法。

投訴信的結構和內容為：第一部分，說明寫該信的主要意圖，即提出需要解決的問題和該問題給你造成的不良影響，以及解決問題的重要性；第二部分，說明詳細的情況，提出與投訴有關的重要依據，如商品的具體問題、購買日期和地點等；第三部分，提出建議，說出你所希望的解決方法和最后的結果。此外，還可以向對方建議解決問題的最后日期，并表示對所投訴問題的妥善解決充滿信心。

在寫投訴信時應注意以下幾個問題。

（1）要簡潔明了，誠實坦率。說明情況時，只要能夠證明你對此事已做了全面的了解即可，省去不相關的細節，盡量把篇幅限制在一頁之內，不要過于冗長。

（2）語氣堅定又不失禮貌，盡量避免尖銳的挑釁和責問。如果問題是針對個人的，盡量避免把鋒芒對準整個公司和團體。尤其當你投訴的公司或個人與你經常打交道時，一定要講求策略。

（3）如果該公司屢次給你提供質量低劣的服務并拒絕改變該情況，你認為唯一的解決辦法就是訴諸法律，表述你的感覺時要得體而又不失堅定。然而，除非你已決定要訴諸法律時才可以說這樣的話。

（4）如果你想要使你的投訴信更有分量，尤其是你想影響或改變某些立法式規定時，你可以讓幾個人和你聯合簽名。

（5）寫上你的聯系方式（姓名、地址、電話號碼和電子郵件地址等），以備對方與你磋商解決辦法時使用。

投訴信常見的表達方式如下。

（1）Mild（溫和的）complaint：

I am writing to you in connection with/regarding...我寫信是關于……的事。

I am writing to you to complain about the poor service/quality...of...我給您寫信是要對……低劣的服務或質量進行投訴。

I am writing to you to express my dissatisfaction with...我給您寫信是為了對……表示我的不滿。

I am sorry to inform you that...很遺憾，我要通知您的是……

I wish to make a complaint about...我想對……進行投訴。

I am afraid I have a complaint to make about...我只是想對……提出投訴。

（2）Strong（強硬的）complaint:

I feel I must protest/complain about...我覺得我應該對……提出抗議或投訴。

I feel it a must to complain about...我覺得我必須對……進行投訴。

（3）Making requests（提出要求）：

I would appreciate it if you would...如果您能……，我將不勝感激。

I will have to insist on a refund in full of the price/charge.我堅持要求全額退款。

I expect to be compensated for all the extra expenses.我期望能得到所有額外費用的賠償。

I would be very grateful if you would...as soon as possible.如果您能盡快……，我將非常感激。

I hope this situation will not occur again.我希望這種情況不會再發生。

Sample 1 Dear Sir/Madam，I am writing to draw your attention to the most undesirable attitude and manner of a particular member of your staff.A week ago, I bought a skirt in the woman's wear department of your supermarket, but when I went back home, it simply shrank after the first-time wash.So I hurried back to your after-sale service for help.When I told what had happened to the girl, Miss Ann White, who was on duty at that time, and asked for refund or exchange, she was so rude on that occasion as to interrupt me continually.Later she even said my misuse caused the result and refused to listen to me any longer.I strongly suggest that Miss White be instructed on the proper manner towards customers.I hope you attach importance to this matter, and settle it as soon as possible.Yours, Wei Lei

Sample 2

Dear Sir/Madam，I am writing to you about a most unhappy experience.Last Wednesday morning, we took a long-route bus of your company from Nanchang to Jinggang Mountain.The bus was scheduled to arrive in Jianggang Mountain at 7 o'clock in the evening, but it stopped midway at 5 pm for mechanical problems.The driver and the ticket seller could neither solve the problem by themselves nor seek help from others.Where we stopped was nowhere near a village.Up until 9 o'clock, another bus finally carried us to a shabby rural motel.We had to pay for our accommodation.The room was too small and the quilt was so dirty.To our surprise, when we just managed to sleep at around 2 am, the driver came to wake us up — the bus had been fixed!

I suggest that you look into this matter immediately and deal with it quickly and properly.Looking forward to your reply.Yours, Wang Li

第四篇：投訴信

湯姆在一家商店購得劣質商品，遂與營業員交涉。但該營業員對他態度粗暴，不予受理，湯姆為此向經理寫一封信。

Dear Manager, Now I am writing to tell you that I bought a TV set from your shop several days ago.But when I brought it home and turned it on, I found it didn’t work properly.So I took it back to the shop and told the assistant what had happened.To my surprise, your assistant didn’t help me to solve the problem.On the contrary, he shouted at me rudely and refused to examine it.I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop.But today, I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously think of the interests of customers.I hope you will look into the matter and give me a reasonable explanation.I am waiting to know how you will deal with it.Thank you for your consideration and I am expecting an early reply.Sincerely yours，Tom

投訴信

寫作指導：

開門見山，點名投訴的內容，是因為服務還是具體的物件 然后：圍繞問題，詳細說明有針對的投訴內容

最后：提出解決問題的最后期限，并希望賭坊正視問題

投訴信模板

Dear_____，1.I’m writing to complain about ______.2.I don’t really want to complain but __________ is bad.3.On the one hand,_________________.4 On the other hand,__________.5.I find it_______.A qualified____________can’t be like ____________.6 Therefore, I require that ______________.And it’s advisable for you to ________.Please consider my requirement at your convenience.I’m looking forward to a satisfactory reply as soon as possible.Yours, _______

1.投訴原因

2投訴主題3.抱怨一

4抱怨二

5投訴的問題給你帶來的后果

6.提出合理建議

假設你是李華，你購買了一部外國某公司生產的手機，因有質量問題，要求該公司更換，請根據下列要點，用英文寫一封電子郵件。

要點：1.問題：手機不響鈴，不能發短信；該產品已售完，無法更換；型號新，無配件，無法維修。

2要求：公司盡快予以更換。

Dear Sir, I am writing to you for the mobile phone of Dephones250 I bought on 20th Dec.2015 at Tele Mall in Wuhan, China.It was only ten days later that the mobile phone couldn’t ring and I couldn't send short messages with it.Then I had to take it to the seller.but I was told that the model had been sold out and I had to wait at least three months for a new one.Later, I went to the repairman.He said since it was a new model in China, it was impossible to fix it without the right spare part.I was so desperate on hearing that.How can I wait that long? A qualified mobile phone can' t be like the one I have bought.Therefore, I require that you send me a new one of the same model within a month Thank you for your consideration.Sincerely yours，Li Hua

第五篇：投訴信格式[范文模版]

投訴信格式范本一：

關于對××涉嫌××(如貪污、受賄、瀆職、挪用公款)等問題的舉報

舉報人：姓名(可匿名、化名，最好署實名舉報貪官)，住址，聯系電話。

被舉報人：姓名(向紀檢監察機關舉報時，被舉報對象須是中共黨員或國家干部)，所在單位，職務。

反映問題的性質：× ×(如涉嫌貪污、受賄、挪用公款等)

事實與理由[用最簡潔的語言寫清]：被反映人在什么時間、什么地點，以什么手段實施什么樣的行為，造成什么樣的后果;違反什么規定第 …條。

舉報信的關鍵是在正文部分。

①要用最簡練的語言寫正文部分，把要舉報的問題寫清楚。

②敘述案件情況要按照時間順序，逐項寫明案件發生的時間、地點、手段、具體情節和后果等。

③如果掌握有違法(犯罪)違紀證據或者有證明人、知情人的，還要將證據情況，證明人和知情人的姓名、單位、電話及聯系辦法等寫清楚。

④在舉報信的結尾部分，要發表自己對案件的看法，提出具體的要求，并簽上自己的姓名，寫上聯系辦法和寫信的時間。

投訴信格式范本二：

舉報人：XXXXXXX

被舉報人：XXX國土資源局

事由

因XXX國土資源局非法出讓國有土地、不收、少收XXXXXX房地產開發有限公司（以下簡稱XXXX）土地出讓金X億多萬一事。

事實和理由

位于XXXXXXXX建設開發項目“XXXXXXX(項目)”，XXXX的“XXXXXXX”是XX市紀律檢查委員會以“舊城改造”為主題的引資項目，被XX市委立為“重點工程”。

在XXXX年X月XX日XX公司以XXXXXX萬元和XXXXXX萬元竟得兩塊宗地地段XXXXX平方米、XXXXXX平方米的土地使用權。

XX市國土資源局在XX公司沒有“建設用地計劃”，沒有省發改委的《項目批文》，沒有市政府出具的《建設用地批準書》，gongwen.1kejian.com/zt/tousuxin/沒有領取《建設用地規劃許可證》，沒有繳清兩宗地段的國有土地使用權出讓金的情況下，就將兩宗地地段XXXXXX平方米、XXXXX平方米的土地使用權非法批給了XX市佳源房地產開發有限公司用于商鋪、商城開發。

1、XX公司憑借XXXXX地塊”XXXXX平方米土地證從XXXX年至XXXX年占用國有土地用于商鋪開發已達XXX畝，而土地出讓金只繳了XX畝左右。

2、XX公司憑借市政府和XX市國土資源局的合同及相關批文，上繳了XXXXXXX（約XXX畝）國有土地使用權出讓金XXXXX萬元后，于XXXX年至XXXX年非法占用國有土地用于商鋪開發超過XXXX畝。

從XX市財政局提供的資料顯示，XX公司到目前為止向XX市財政局共繳以上兩宗國有土地使用權出讓金XXXXX元，欠繳達X個多億這已是不爭的事實，這是典型的批小用大。

XX市國土資源局的做法已不是簡單瀆職行為，而是一種腐敗，是一種以政府職能部門為核心的集體腐敗，懇請上級主管部門認真查處XX市國土資源局的違規、違紀行為，追究職能部門及當事人的法律責任。

此致

敬禮

舉報人：

以上投訴信格式范本為您介紹到這里，希望它對您有幫助。如果您喜歡這篇文章，請分享給您的好友。更多投訴信 范文，盡在 投訴信