第一篇：馬云新加坡英語演講稿

Transcript of Commencement Speech at 2009 APEC given by Jack Ma

2009-11 Thank you very much, director sir, Ladies and Gentlemen.Before my speech, I would like to show you a video which happened in Hangzhou about our Hangzhou SME summit, can I? Thank you!After 3 days, you know, in house meeting Internal and fly all the way here, and I did not feel quite well today.But when I see the entrepreneurs, when I came to the SMEs, I always feel excited.Because when I join the SME Conference, I see, from the eyes, the dreams, the passion, the hope.When I join the Fortune 500 Conference, among the CEOs, I see the numbers, I see the revenues, I see the KPIs, I see the bloody competition.But among the SMEs, you see “I have a dream, I want to do something.” And that happens all the time and that makes me excited all the time.And today I think last year every people say:“Woo, the economic is in trouble, and we are all dead, what we are going to do?” Today everybody seems to be happy, say the economy come back.Is it really that the economy comes back? I don't think so.The money is going to big companies, the money goes to infrastructure;the money goes back to the stock market.It seems nobody learns from that.How can the economy come back if the SMEs do not come back? How can the economic come back if the dreams are not back, the hopes not come back?

I saw one thing that, few days, you know, 2 days ago I had a dinner with my Singapore friends and they said: “Singapore government is encouraging to have more babies, Because, you know , people are aging and not enough kids.” I think SMEs, we, every economy, every nation, needs instant package to have more small medium size companies, to have more hopes, because every big company comes from the small business.If without hope, without this kind of instants to have more babies, we are going to die.Why I always feel excited? I have 8 babies.In the far past 15 years, I built up 8 companies, seven of them, very healthy;one of them, I sold it.And I keep the babies, when I look at my babies--Alibaba , Taobao, Alipay and you know ,the company we just have AliCloud, we just have a new baby 2 month ago.I always feel excited because you see the hope, you know this baby is going to change me, this baby is going to change the world can change the customers.And that’s the thing I always feel excited.If you want to be happy, have more babies.If you are the government, want your economy to be good, have more SMES.These are the dreams, these are the hope, these are the future.So this is all we want to say, but enough, we’ve been crying, say: “please give us support.” But all the SMES ask yourself one question.We are not crying babies.We believe we are tomorrow’s Google, we believe we are tomorrow’s eBay, YouTube;we believe we are tomorrow’s UPS.If we believe we are, we can be;if you don’t believe, you never be.We heard a lot of government say:”(we give you)let me know what we can do.let me know what we can help SMES.” we heard a lot of banks say:” well, we’ve been, you know, give loans to a lot of SMES.”I heard some bank said, well, one of the bank president said: “we gave like, you know, 200 millions US$ to the SMES.”I ask:” what’s the size the loan you give?”20 millions dollars.How can you say the 20 millions? As the research I got, from Alibaba Group(Alibaba statistic), 87% of the SMES, what they need, the fund is below 60 thousand US$.But they gave the loan 20 millions to some big companies, they are not SMES, they are not the hopes.But, I think all the SMES say(that)nobody can help you.My 8 companies, I always say, nobody help us, only we can help ourselves.Don’t rely on the government, don’t rely on the bank, forget about that.Rely on your friends, rely on relatives, rely on your small dreams and always keep that thing in head.Because I’ve been trying very hard to get loans from banks, always trouble.Within the past the years, I even did not borrow one cent from banks, my kids grew up, I don’t know why.And the banks always say because we don’t have enough information from the SMEs.Tell me, any fortune 500, any big bank, CEOs or presidents go to the SMEs summit? No!They go to the CEOs summit.How could you get information if you do not go there to listen to them, talk to them, share experiences with them? To see what they need is only 50 thousand US$, instead of 20 million dollars.How can you get enough information? So, I think, well, we discussed yesterday say, banks are banks.They always have to control the risk.Right!So government banks, let’s think about something new.New financial structure that can really help those millions of hopeful small companies that need only 50 thousand US $.What is the right structure, what is the right organization to support them? That’s the thing we should think about.So the other thing I want to share with you here is always I believe that small is beautiful.And this financial crisis, it gave a lot of disaster;it’s a disaster to big companies.This world, in 21th century, I think in last century, it’s bigger is better.You have big(you know)factory, big amount, everything is big is good.This century, in the 21st century, I always believe small is beautiful.Because it’s not how fast your machine is.It’s not how many equipment you have, it is how quickly you can change yourself to meet the market.Because the information time, Internet and technology make a difference.So the world IT last century is designed for the manufacturers.This century IT is designed for making a help to the consumers.So I think this is a disaster for the big company, century disasters for big companies.But it is a great opportunity for small businesses.For this financial crisis, we see a lot of big companies, we would never thought they would die, AIG, to me it’s like the empire, how could this happen.Right all the G, the big car company which we respect, we always want to be there.But today, they all died.And let’s look at all the SMES, we still feel painful, but we are happy in our heart because we are still surviving.And we heard so many stories about big companies giving trouble.And I see the society;the government pays too much attention to these big trouble makers.They are the trouble makers and we gave them enough support, let them die;It’s the time for them to die because they make troubles.Every big company, they have different disaster, different problems, but all the SMES, have the same problems.They need understanding and support.This world is not fair, I know, so that’s why I want to encourage everyone all the SMES here, I’m the SME, I have 8 kids, I am still SME, I still believe I’m small.Because when I am small, I know l can be big and I hate to be big, unfortunately.When I was a small company, only have 20 people, I felt so excited.Well, I can call every employee’s names and I know every time, everything I want to change, I can change within half a minute.Now, oh, terrible.When I was 20 years old, my friends said:” you company is not big enough.If you are big, you are like a big boss.You are easy, right, you can control your time.” No, my time is not controlled by myself;my time is controlled by all the meetings, sectary, KPI, shareholders, all the things.It’s much tougher than when you are small.So I always believe the first day love is every beautiful.Believe the first day love, when you are small, at least you can have time to go out go to cinema with your wife and kids and enjoy wonderful view.But when you are big, you always go to the board meetings.And also I want to say that, I give you some, today I come here, people say Jack, you do not prepare, why don’t you have PPT.I never prepare PPT, you know, I’m not good at technology.I was trained to be a high school teacher and the only thing I can know about computer, funny thing, I’m running one of the biggest e-commerce companies in China, maybe in the world, but I know nothing about computer, the only thing I can know about computer is to send and receive email and browse.That’s it.Because I always think technology is for the people, people are not working for the technology.But today I come here, as an entrepreneur.I am prepared every day.I’m not prepared for the PPT, because every time when I use the PPT, something wrong, I cannot use it.So I come here to tell my old experiences, I want to share with you as 8 kids’ father what I did when I have trouble.When I have trouble, I always remind me 3 things: focus on your customer, serve your employees, and learn from your competitors.These are the key issues that I learned.Focus on your customer, everybody toady talking about shareholder NO.1, I hate that.I think it’s always customer NO.1.It’s the customer give you the money.It’s the customer give you the innovations.It’s the customer that makes you happy.Year 1999 and year 2000, when Internet bubble burst, we cannot get any money, we did not have revenue, we have nothing, but everyday what encouraged me go on was letters of thanks and emails from my customers, said Jack, Alibaba, keep on.Because you helped us, someday we will help you.That’s the dream I had.So today, we believe shareholder NO.1.you only think about making numbers.You only think about revenues, you only think about how can make you stock market go up.And I let you know, no shareholders can be trusted.I tell you the truth.Well, our share stock price, 2 years ago, we listed, 13.50 Hong Kong dollars.Before that list, a lot of shareholders came to say Jack: “we are long-term shareholders, please give us more shares, we will keep it.” When the financial crisis time came, the day when IPO, 13.50 Hong Kong dollars, we went up 40 dollars without doing anything good in 24 hours.And then financial crisis came, 40 dollars to 3 dollars without doing anything bad, they all gone.Most the shareholders, they are share traders.How can you trust on them? So rely on your customers because the customers stay with you, customer grow up with you, customer give you the money, give you the hope, give you the support.So focus on customer.And secondly, rely and serve your employees, it’s you employee, your team that make the difference.It’s the employees that make all the dreams realize.If we say we have so many problems in our big companies have a problem in getting the innovation, how to make thing happen, well, because they do not listen to the employees, they focus too much on the shareholders.And the shareholders, they give you this idea, that idea, when you really do their idea, they are gone.They change all the time, but the employees stay with you.I remember the tough days, was so difficult year 2001 and 2002.There was only one group of people that stay with me, that’s my colleagues.And people say Jack:” you don’t have to pay me for 2 years, I will stay with the company because you respect us, because the customers love us.“I tell you one funny thing, the only way you believe your employees are talents, they are talented people.If you don’t believe them, they will never be.My mistake I made when I was, in the year 2000, we raised 500 thousand US$ and that 5 million dollars.When we have money, we started to make mistakes.I tried to hair as many talents as possible.Those talents are MBAs;those talents are vice presidents of multinational companies, because I believe if you have MBA, you must be good, right.But when I hired these guys, oh, my god, it’s terrible.These guys came to tell you strategy.I only had 5 million dollars, I remember one of the vice president marketing said: “Jack this is the budget for next year marketing.” I said: “what that, 12 million dollars is.I only have 5 million.” He said:” I never done any plan below 10 million.” When something wrong, is always your fault, because you never know.So try to find the right people, not the best people or your employees.So if you try to hire great people in your own company which your company is not good enough at that time, just like put a Boone 747’s engine into a poor tractor, when that goes, your tractor never fly, into pieces.So my suggestion is that look at your employees, develop them, only when they are developed, your company will be developed.The day when we IPO, we created more than a thousand millionaires at least in the company.All the guys in the sitting room, we had a chat.Said:” ask me.Now tell me one thing, why you are so successful.Why we are so successful when we are 20s, become millionaires.What happened, are we very hard working people.I think there are much more hard working people outside.Do you think we are smart enough? Oh At least, I’m not smart, I took 3 years 3 times to go to the university.I failed all the times.I don’t think I’m smart, I don’t think you are smart.“

And that time in the year 2000, it’s so difficult for Alibaba to hire people.If they are not very that much disabled, we hired them, if they can walk, we hired them.Because nobody believed the Internet, nobody believed e-commerce would work in China, nobody believed that.You know, Internet can happen.But these guys, because they have no jobs, so let’s come here.They joined the company.Those MBAs, Those people with great backgrounds, a lot of hunting company, they moved out, they started their own business, now, today they all failed.Those guys, nobody hunting them, those guys, never thought of having the dream to build their own company and stayed with the company.After 5 years, we all succeed.Why? We keep our dreams, we believed it, no matter how big your dream is, make small tiny steps.I had and grow with them, grow up with the company.So, my mistake in year 2001 I told my 18 founders, I said: “you guys can only be team manager, all the VPs I will hire from outside.” Now 10 years have passed, all the wonderful people I hired from outside, 100% gone.And those which I think, how could you be successful.These guys all become VPs and directors.They are all powerful.Because they believe they can.So I want to tell everybody here, we all small but care your employees.These are the people, they have the families, they have dreams, they come here not only for the job, they come here with the dream to get shared with you.And the third thing is learn from your competitors.Don’t hate the competitors.Big companies hate competitors, I love my competitors.Without competitors, we will never grow up that much fast.Year 2003, when we started Taobao, it’s a C2C option model.EBay, my competitor, at that time is with 80 billion dollars market capital.We, small tiny, but we started compete.It’s a lot of fun to compete with big guys., you know if I started have a box with Taisen, I’m horned, you know.If you have a chance to compete with somebody, it is a great competitor, you learned.We learned from our competitors, we respect them.Everything they move, you grow.And the other thing I want to share with you is that competitors are the best laboratory for you.Because competitors studied you.Any innovative idea they come, you learn that.Don’t copy them, learn from them.So I love my competitors, every time when I look at them with admire.But in China, people say, Jack, you are so crazy.Because 4 years ago, I said, when I look though the microscope, I never see my competitors.People say, “How could you be that Kuang wang.”And I said: “I’m looking for examples, models, why should I look for competitors.Competitors are everywhere.” And when you compete, having you found the most interesting part of the business is competition.To make your competitors angry, to make your competitors jumping around, that’s the skill you should have.Not make yourself jumping around and angry, right? Business is such a great fun.When you compete, when I compete, if I got angry, if I jumping around, I know something wrong.Because this is a wrong strategy to compete.When you compete, not the purpose to make your competitors unhappy.If they are unhappy, if they jumping around, if they try to use money to care of things, you start to win.Because they start to lose money.When competitors start to use money to compete, they start to lose.Business is about wisdom, business is about hope, business is about courage.So these are old excuse, and nobody comfort us I learned to use my right hand to comfort my left hand when I’m in trouble.You always tell yourself, OK, I’m still surviving, I’m still growing, and everything is good.At least I’m still surviving.Right so when you are big, you start to worry about losing something.When you are small, you start to grow.So I always believe small keeps the hope.So these are the thing I want to share with you and the last most important thing I want to say is never ever give up your dreams.I almost ,I think, you cannot eat food for 7 days that you will die, five to seven days;if you do not drink for 3 days, you will die;if you do not breath for 3 minutes, you die;but if you lose hope and dream for 1 minute, you die.So I want to tell you that I had problems in the past 10 years.These days when I walk in China, when I look at the airport, a lot of books about me, about the Alibaba, I feel very nervous.Because these are not the books interviewed me, these are the books all right, we are not that good, we are not that bad.But today, something, you know, successful, they started to write good things about it.We made so many mistakes.The only book that I dream to write about is Alibaba’s 1001 mistakes.Every mistake I think you count it, I made it.And I know you will make it, too.Because when I was doing business, everybody said:” Woo, this is a mistake.This guy is going to make it, that guy is going to make it.I’m never going to make it.” I tell you, you will never make it.And you will make it again, again, and again.When you are making it again and again, don’t lose confidence.Make it again, you will win.That’s all we did.I mean, nobody is perfect, right?

So I almost lose my confidence in the year 2002.I had a big trouble with my team in the USA.I learned from a great consult guy to join the company, Jack:”Alibaba is doing international trade, international trade needs English.Which country has the best English you believe?” I think, USA, Right.” Now, internet needs great technology, which country has the best technology? ”We said, hen USA.Where? The Silicon Valley.So we moved our Alibaba.com to the Silicon Valley.And when I arrived at Silicon Valley, we suddenly realized something wrong.We hired people from Miami, from New York, from all over the world.They all came to the Silicon Valley.After 3 months, the problem was that nobody in the Silicon Valley knew the trade.So what’s the point having good technology and English.We are not English site.All the small medium size companies, I across aboard, they know what exactly what you are talking about no matter how terrible your English is.Right? So I stopped the mistake and I told the people, say: “sorry, it’s a mistake.Let’s move back.” So after 2 months, we moved back to China again.The funny thing is that everybody was happy at that time because Internet is boosting.They got a lot of compensation shares, they got a lot of cash pay and finding another job is easy.And nobody wants to the shares.We give them one cent per share, no, no, no, we want cash.Now you know, they don’t believe your dreams.If they believe the dreams, give them the shares one cent.If they don’t believe, I want the cash, let them go.And I was so disappointed, a lot of people we hired, they do not want.They want cash.No matter how wonderful, at that time, it is easy to raise money, people still want cash.So I say, OK, let forget it.And I walked for half an hour on Beijing Street, my colleague was with me, and then I told myself, go to bed, sleep, tomorrow, again.Though ,We started.Today, things changed.So I want to tell you never ever give up your dreams.And today I encourage myself and our team that reminds us one thing always I want to share with you to finish my speech that--today is very difficult, tomorrow is much more difficult, but the day after tomorrow is very beautiful.Most people die tomorrow evening.You will never be able to see the day after tomorrow’s sunshine if you give up the hope, you will not see it.If you give up your employees, you will never see it, if you give up your customers, you will be dead.But if you give up shareholders, you will get a better one.Thank you!

第二篇：馬云韓國英語演講稿

the next bill gates bill gates said, “ the next bill gates is mayun.” forbes in america valued him as a person who has a short and thin figure as napoleon, but also great aspirations the same as napoleon.today i want to share with you something about how mayun succeeded and i hope his example not only benefits but all of you!another important thing is just do it.and stick on it whatever others say!if you have a good idea, just do it!never found yourself going along the original route , despite how many good ideas you had proposed last night.don’t follow others.i think is also a very important lesson myun has given me.he didn’t followed google to be a instrument, nor did he does like tengxun or sina, to amuse the youth.he determined to help something really practical to his netizen.the last but not the least, i like this truth mayun said, “ we can not expect our inspiration as our path to success.because it’s just like the liumaishenjian of duanyu’s.” that is, i think we should try to do a thing a job step by step, don’t be opportunistic.always keep in mind that god only gives chance to those who prepared.thank you!篇二：馬云哥倫比亞大學(xué)演講稿(英文)篇三：馬云演講英文稿 hello, im jack ma, founder and chairman of alibaba group.at alibaba, we fight for the little guy,the small businessmen and women and their customers.our role is simple, through our(轉(zhuǎn)載于:馬云韓國英語演講稿)ecosystem, we help merchants and customers find each other and conduct business on their terms and in ways that best serve their unique needs.we help merchants to grow, creat jobs and open new markets, in ways that were never before possible.you will hear details from our business later.but first let me take you on a journey around china, to see some of the real people, real stories that alibaba has impact on them.im proud to share with you these stories that show the heart and spirit of alibaba.im proud that we ignite innovation, create jobs, benefit customers and help entrepreneurs fulfill their dreams.以下為馬云在斯坦福大學(xué)演講全文：

馬云：大家好。我今天感到非常榮幸能來到這里和大家見面。大約幾個月前，斯坦福邀請我來演講。我沒有意料到。很多人說因為所有關(guān)于雅虎，阿里巴巴，和許多其他的新聞，這個時間點來這里演講是非常的敏感。但是既然我做了一個承諾，我還是來了。今天如果你有任何問題要問我，我都會一一回答。the following is the ma at stanford university speech: ma : hello everyone.today i feel very honored to be here to meet you.about a few months ago , stanford invited me to lecture.i did not expect.many people say that because of all about yahoo , alibaba, and many other news, this time to speak here is very sensitive.but since i made a promise that i came.today, if you have any questions to ask me, i will be to answer every qestions.今天是我來美國的第15天，而且我打算在這里待上一年。這個計劃沒有人知道。甚至我的公司也不知道。大家問我為什么要來這里。要打算作收購雅虎的準(zhǔn)備嗎？不，大家都太敏感了。我來這里是因為我累了。過去16年來太累了。我在1994年開創(chuàng)我的事業(yè)，發(fā)現(xiàn)了互聯(lián)網(wǎng)，并為之瘋狂，然后放棄了我的教師工作。那時候我覺得自己就像是蒙了眼睛騎在盲虎背上似的，一路摔摔打打，但依然奮斗著、生存著。在政府機(jī)關(guān)工作了16個月之后，1999年建立了阿里巴巴。i came to the united states today is the first 15 days , and i was too tired.in 1994 i created my career, discovered the internet, and crazy, and then gave up my teaching job.at that time i felt like a mongolian eyes like riding on the back of the tiger blind , all the way to throw beat fight, but still struggle, survive.work for the government for 16 months after the 1999 establishment of ali baba.我們還幸運(yùn)地?fù)碛兄詫毦W(wǎng)，支付寶，阿里云和集團(tuán)下其他的公司。所以，建立阿里巴巴12年后的今天，我決定需要休息一段時間。尤其今年的挑戰(zhàn)實在是太艱辛了，這也是我沒有意料到的。中國人說每12年是一個本命年。阿里巴巴今年在中國剛好是第12年，也遇上了許多棘手的問題，好比今年初因為供應(yīng)商欺詐事件導(dǎo)致首席執(zhí)行官辭職，還有vie的問題，雖然我到現(xiàn)在仍然不知道什么是vie，以及把淘寶分成四個公司的決策。所以，忙完所有這些事情之后我累了。我告訴自己，為什么不花個一年好好休息。尤其明年是我個人的本命年，肯定會比今年更辛苦。我想要花多一點時間好好準(zhǔn)備，迎接明年更艱苦更困難的挑戰(zhàn)。我需要好好休息才能為3到4年后的挑戰(zhàn)做好準(zhǔn)備。這三年如果事情出了錯，大家可以批評淘寶，阿里巴巴或阿

里云的首席執(zhí)行官。但是三年后，如果事情出了錯，那就是我的錯。所以我準(zhǔn)備在美國花上一段時間好好思考和放松。前兩天，我開始再次練習(xí)起高爾夫球，好好放松。所以，來美國的目的真的不像是大家揣測的這么復(fù)雜。particular, this years challenge is too difficult , and this is what i did not expect to.chinese people say that every 12 years is an animal year.alibaba in china this year happens to be the first 12 years, have encountered many difficult issues , such as suppliers of fraud earlier this year because of events leading to the resignation of fault.so im going to spend some time in the united states ponder and relax.two days ago, i started practicing again from golf to wealthy father , nor very powerful uncles , do not want to have the chance of success.i remember in 1999 came to silicon valley looking for funding , with many venture capitalists approached , growth will occur in china.then i founded alibaba, 12 years have passed , and today made a lot of achievements.but before that , no one believes b2b able development in china.at that time the 馬云ipo上市英語演講稿 hello!everyone, i’m ma yun.the virgo who change the world.today is september 19th.this evening alibaba wlii land the new york stock exchange after the delisting.we’ve got the integration of listed for $68 per share total $218 billion.what a sign of that? we are the third global financing scale.dear,$1748 billion.how much time we need to spend that money ? when i was in trouble i went to usa and eager finance 2 million dollars.however,i was rejected by 300 vc.that day, i felt i’m really a short poor ugly guy.but today what i want is 2 hurndred billion.as a result, the participants of the investors lined upon the same floor where i live in the 90th floor like thousands of people waiting for ipone 6 in front of an apple store.behind my valiant record there is also a time when i make a mistake.that was yahoo!only spent 10 billion bought our 40% shares.bartz later refused to cooperate wihe me.i really want marry her and dumped her.so our equity situation is 34.4% share hold by softbank.22.6% share hold by yahoo.as chairman of board.i only hold 8.9%.luzhaoxi holds 1%.others hold 29.6% share.bright spot is the other, as this roadshow process.i repeated the ecological energy of aligroup.now we have a very awesome alipay, taobao, tmall business group and those about to enter the ktv, the pharmacy and usury industry.the next step, we will bet on logistics and intelligent hardware field.last year we set up food logistics.this year we will enter the domestic mobile phone industry.when zte-huawei-coopad-lenovo association is dying.i think that meizu, oppo still have sense of b.even translation 大家好，我是馬云，改變世界的處女座。今天是9月19日，今天晚上阿里巴巴在退市之后將在紐交所上市交易。我們整合上市每股￥68美元，總額為$218億。這代表什么？我們的融資規(guī)模是全球第三大的。親愛的，1748億，這些錢我們要花多久啊？

我知道，也許你很崇拜我。但是十年之前人們經(jīng)常會說我是個騙子。當(dāng)我想為國家體育總局制作黃頁時，他們對我不理睬，他們說“你必須先預(yù)約”約你妹啊！感謝電視攝影師為我記錄下這個場景。現(xiàn)在我想說今天你對我愛答不理，明天我讓你高攀不起。

當(dāng)我處于困境，我去美國融資2百萬美金，然而被300位風(fēng)投拒絕。那時，我真的覺得自己是一個矮、窮、丑的人。但是今天我要的是200億。結(jié)果投資者在我住的酒店90樓排起長隊，就像上千人在蘋果專賣店門前等iphone6.在我英雄記錄的背后也犯過一些錯誤.那就是雅虎只花了10億就買下了我們40%的股權(quán)。之后貝茨拒絕跟我合作。我真想先娶了她然后再甩了她。我們現(xiàn)在的股權(quán)情況是軟銀掌握34.4%的股權(quán)，雅虎掌握22.6%，作為懂事局主席我只掌握8.9%，陸兆禧掌握1%，其他人掌握29.6%，兩點是其他。我真的不知道再說些什么，我知道今晚過后阿里巴巴將被外國人看做是一家大公司。但是沒人知道“阿里巴巴”的商標(biāo)以前不是我們的。感謝黨和國家?guī)臀覀兇蜈A官司，否則今天“阿里巴巴”將成為香油的品牌。

在這次路演中我反復(fù)強(qiáng)調(diào)阿里巴巴的生態(tài)力量。現(xiàn)在我們有非常偉大的支付寶，淘寶，天貓等商業(yè)集團(tuán)他們將涉足ktv，藥房和高利貸等行業(yè)。下一步，我們將投入到物流和智能硬件領(lǐng)域。去年我們建立了食品物流，今年我們將進(jìn)入國產(chǎn)手機(jī)行業(yè)。當(dāng)zte-華為-酷派-聯(lián)想這些公司在垂死掙扎的時候，我認(rèn)為魅族和oppo很有b格。老羅和樂視甚至也開始做smart phone.我還能做什么？所以阿里巴巴馬上收購了魅族形成了下一個增長點。中國有一句老話，富不過三代。

我們的愿景是讓阿里巴巴變成一家可持續(xù)發(fā)展超過3代的企業(yè)。我相信阿里巴巴退市再上市的時候，我們將成為一家萬億的企業(yè)。

第三篇：馬云新加坡2009APEC英文演講稿

馬云APEC新加坡2009演講：因小而美

Transcript of Commencement Speech at 2009 APEC given by Jack Ma

2009-11

Thank you very much, director sir, Ladies and Gentlemen.Before my speech, I would like to show you a video which happened in Hangzhou about our Hangzhou SME summit, can I?

Thank you!

After 3 days, you know, in house meeting Internal and fly all the way here, and I did not feel quite well today.But when I see the entrepreneurs, when I came to the SMEs, I always feel excited.Because when I join the SME Conference, I see, from the eyes, the dreams, the passion, the hope.When I join the Fortune 500 Conference, among the CEOs, I see the numbers, I see the revenues, I see the KPIs, I see the bloody competition.But among the SMEs, you see “I have a dream, I want to do something.” And that happens all the time and that makes me excited all the time.And today I think last year every people say:“Woo, the economic is in trouble, and we are all dead, what we are going to do?” Today everybody seems to be happy, say the economy come back.Is it really that the economy comes back? I don't think so.The money is going to big companies, the money goes to infrastructure;the money goes back to the stock market.It seems nobody learns from that.How can the economy come back if the SMEs do not come back? How can the economic come back if the dreams are not back, the hopes not come back?

I saw one thing that, few days, you know, 2 days ago I had a dinner with my Singapore friends and they said: “Singapore government is encouraging to have more babies, Because, you know , people are aging and not enough kids.” I think SMEs, we, every economy, every nation, needs instant package to have more small medium size companies, to have more hopes, because every big company comes from the small business.If without hope, without this kind of instants to have more babies, we are going to die.Why I always feel excited? I have 8 babies.In the far past 15 years, I built up 8 companies, seven of them, very healthy;one of them, I sold it.And I keep the babies, when I look at my babies--Alibaba , Taobao, Alipay and you know ,the company we just have AliCloud, we just have a new baby 2 month ago.I always feel excited because you see the hope, you know this baby is going to change me, this baby is going to change the world can change the customers.And that’s the thing I always feel excited.If you want to be happy, have more babies.If you are the government, want your economy to be good, have more SMES.These are the dreams, these are the hope, these are the future.So this is all we want to say, but enough, we’ve been crying, say: “please give us support.” But all the SMES ask yourself one question.We are not crying babies.We believe we are tomorrow’s Google, we believe we are tomorrow’s eBay, YouTube;we believe we are tomorrow’s UPS.If we believe we are, we can be;if you don’t believe, you never be.We heard a lot of government say:”(we give you)let me know what we can do.let me know what we can help SMES.” we heard a lot of banks say:” well, we’ve been, you know, give loans to a lot of SMES.”I heard some bank said, well, one of the bank president said: “we gave like, you know, 200 millions US$ to the SMES.”I ask:” what’s the size the loan you give?”20 millions dollars.How can you say the 20 millions? As the research I got, from Alibaba Group(Alibaba statistic), 87% of the SMES, what they need, the fund is below 60 thousand US$.But they gave the loan 20 millions to some big companies, they are not SMES, they are not the hopes.But, I think all the SMES say(that)nobody can help you.My 8 companies, I always say,nobody help us, only we can help ourselves.Don’t rely on the government, don’t rely on the bank, forget about that.Rely on your friends, rely on relatives, rely on your small dreams and always keep that thing in head.Because I’ve been trying very hard to get loans from banks, always trouble.Within the past the years, I even did not borrow one cent from banks, my kids grew up, I don’t know why.And the banks always say because we don’t have enough information from the SMEs.Tell me, any fortune 500, any big bank, CEOs or presidents go to the SMEs summit? No!They go to the CEOs summit.How could you get information if you do not go there to listen to them, talk to them, share experiences with them? To see what they need is only 50 thousand US$, instead of 20 million dollars.How can you get enough information? So, I think, well, we discussed yesterday say, banks are banks.They always have to control the risk.Right!So government banks, let’s think about something new.New financial structure that can really help those millions of hopeful small companies that need only 50 thousand US $.What is the right structure, what is the right organization to support them? That’s the thing we should think about.So the other thing I want to share with you here is always I believe that small is beautiful.And this financial crisis, it gave a lot of disaster;it’s a disaster to big companies.This world, in 21th century, I think in last century, it’s bigger is better.You have big(you know)factory, big amount, everything is big is good.This century, in the 21st century, I always believe small is beautiful.Because it’s not how fast your machine is.It’s not how many equipment you have, it is how quickly you can change yourself to meet the market.Because the information time, Internet and technology make a difference.So the world IT last century is designed for the manufacturers.This century IT is designed for making a help to the consumers.So I think this is a disaster for the big company, century disasters for big companies.But it is a great opportunity for small businesses.For this financial crisis, we see a lot of big companies, we would never thought they would die, AIG, to me it’s like the empire, how could this happen.Right all the G, the big car company which we respect, we always want to be there.But today, they all died.And let’s look at all the SMES, we still feel painful, but we are happy in our heart because we are still surviving.And we heard so many stories about big companies giving trouble.And I see the society;the government pays too much attention to these big trouble makers.They are the trouble makers and we gave them enough support, let them die;It’s the time for them to die because they make troubles.Every big company, they have different disaster, different problems, but all the SMES, have the same problems.They need understanding and support.This world is not fair, I know, so that’s why I want to encourage everyone all the SMES here, I’m the SME, I have 8 kids, I am still SME, I still believe I’m small.Because when I am small, I know l can be big and I hate to be big, unfortunately.When I was a small company, only have 20 people, I felt so excited.Well, I can call every employee’s names and I know every time, everything I want to change, I can change within half a minute.Now, oh, terrible.When I was 20 years old, my friends said:” you company is not big enough.If you are big, you are like a big boss.You are easy, right, you can control your time.” No, my time is not controlled by myself;my time is controlled by all the meetings, sectary, KPI, shareholders, all the things.It’s much tougher than when you are small.So I always believe the first day love is every beautiful.Believe the first day love, when you are small, at least you can have time to go out go to cinema with your wife and kids and enjoy wonderful view.But when you are big, you always go to the board meetings.And also I want to say that,I give you some, today I come here, people say Jack, you do not prepare, why don’t you have PPT.I never prepare PPT, you know, I’m not good at technology.I was trained to be a high school teacher and the only thing I can know about computer, funny thing, I’m running one of the biggest e-commerce companies in China, maybe in the world, but I know nothing about computer, the only thing I can know about computer is to send and receive email and browse.That’s it.Because I always think technology is for the people, people are not working for the technology.But today I come here, as an entrepreneur.I am prepared every day.I’m not prepared for the PPT, because every time when I use the PPT, something wrong, I cannot use it.So I come here to tell my old experiences, I want to share with you as 8 kids’ father what I did when I have trouble.When I have trouble, I always remind me 3 things: focus on your customer, serve your employees, and learn from your competitors.These are the key issues that I learned.Focus on your customer, everybody toady talking about shareholder NO.1, I hate that.I think it’s always customer NO.1.It’s the customer give you the money.It’s the customer give you the innovations.It’s the customer that makes you happy.Year 1999 and year 2000, when Internet bubble burst, we cannot get any money, we did not have revenue, we have nothing, but everyday what encouraged me go on was letters of thanks and emails from my customers, said Jack, Alibaba, keep on.Because you helped us, someday we will help you.That’s the dream I had.So today, we believe shareholder NO.1.you only think about making numbers.You only think about revenues, you only think about how can make you stock market go up.And I let you know, no shareholders can be trusted.I tell you the truth.Well, our share stock price, 2 years ago, we listed, 13.50 Hong Kong dollars.Before that list, a lot of shareholders came to say Jack: “we are long-term shareholders, please give us more shares, we will keep it.” When the financial crisis time came, the day when IPO, 13.50 Hong Kong dollars, we went up 40 dollars without doing anything good in 24 hours.And then financial crisis came, 40 dollars to 3 dollars without doing anything bad, they all gone.Most the shareholders, they are share traders.How can you trust on them? So rely on your customers because the customers stay with you, customer grow up with you, customer give you the money, give you the hope, give you the support.So focus on customer.And secondly, rely and serve your employees, it’s you employee, your team that make the difference.It’s the employees that make all the dreams realize.If we say we have so many problems in our big companies have a problem in getting the innovation, how to make thing happen, well, because they do not listen to the employees, they focus too much on the shareholders.And the shareholders, they give you this idea, that idea, when you really do their idea, they are gone.They change all the time, but the employees stay with you.I remember the tough days, was so difficult year 2001 and 2002.There was only one group of people that stay with me, that’s my colleagues.And people say Jack:” you don’t have to pay me for 2 years, I will stay with the company because you respect us, because the customers love us.“I tell you one funny thing, the only way you believe your employees are talents, they are talented people.If you don’t believe them, they will never be.My mistake I made when I was, in the year 2000, we raised 500 thousand US$ and that 5 million dollars.When we have money, we started to make mistakes.I tried to hair as many talents as possible.Those talents are MBAs;those talents are vice presidents of multinational companies, because I believe if you have MBA, you must be good, right.But when I hired these guys, oh, my god, it’s terrible.These guys came to tell you

strategy.I only had 5 million dollars, I remember one of the vice president marketing said: “Jack this is the budget for next year marketing.” I said: “what that, 12 million dollars is.I only have 5 million.” He said:” I never done any plan below 10 million.” When something wrong, is always your fault, because you never know.So try to find the right people, not the best people or your employees.So if you try to hire great people in your own company which your company is not good enough at that time, just like put a Boone 747’s engine into a poor tractor, when that goes, your tractor never fly, into pieces.So my suggestion is that look at your employees, develop them, only when they are developed, your company will be developed.The day when we IPO, we created more than a thousand millionaires at least in the company.All the guys in the sitting room, we had a chat.Said:” ask me.Now tell me one thing, why you are so successful.Why we are so successful when we are 20s, become millionaires.What happened, are we very hard working people.I think there are much more hard working people outside.Do you think we are smart enough? Oh At least, I’m not smart, I took 3 years 3 times to go to the university.I failed all the times.I don’t think I’m smart, I don’t think you are smart.“

And that time in the year 2000, it’s so difficult for Alibaba to hire people.If they are not very that much disabled, we hired them, if they can walk, we hired them.Because nobody believed the Internet, nobody believed e-commerce would work in China, nobody believed that.You know, Internet can happen.But these guys, because they have no jobs, so let’s come here.They joined the company.Those MBAs, Those people with great backgrounds, a lot of hunting company, they moved out, they started their own business, now, today they all failed.Those guys, nobody hunting them, those guys, never thought of having the dream to build their own company and stayed with the company.After 5 years, we all succeed.Why? We keep our dreams, we believed it, no matter how big your dream is, make small tiny steps.I had and grow with them, grow up with the company.So, my mistake in year 2001 I told my 18 founders, I said: “you guys can only be team manager, all the VPs I will hire from outside.” Now 10 years have passed, all the wonderful people I hired from outside, 100% gone.And those which I think, how could you be successful.These guys all become VPs and directors.They are all powerful.Because they believe they can.So I want to tell everybody here, we all small but care your employees.These are the people, they have the families, they have dreams, they come here not only for the job, they come here with the dream to get shared with you.And the third thing is learn from your competitors.Don’t hate the competitors.Big companies hate competitors, I love my competitors.Without competitors, we will never grow up that much fast.Year 2003, when we started Taobao, it’s a C2C option model.EBay, my competitor, at that time is with 80 billion dollars market capital.We, small tiny, but we started compete.It’s a lot of fun to compete with big guys., you know if I started have a box with Taisen, I’m horned, you know.If you have a chance to compete with somebody, it is a great competitor, you learned.We learned from our competitors, we respect them.Everything they move, you grow.And the other thing I want to share with you is that competitors are the best laboratory for you.Because competitors studied you.Any innovative idea they come, you learn that.Don’t copy them, learn from them.So I love my competitors, every time when I look at them with admire.But in China, people say, Jack, you are so crazy.Because 4 years ago, I said, when I look though the microscope, I never see my competitors.People say, “How could you be that Kuang wang.”And I said: “I’m looking for examples, models, why should I look for competitors.Competitors are everywhere.” And when you compete, having you found the most interesting part of the business is competition.To make your competitors angry, to make your competitors jumping around, that’s the skill you should have.Not make yourself jumping around and angry, right? Business is such a great fun.When you compete, when I compete, if I got angry, if I jumping around, I know something wrong.Because this is a wrong strategy to compete.When you compete, not the purpose to make your competitors unhappy.If they are unhappy, if they jumping around, if they try to use money to care of things, you start to win.Because they start to lose money.When competitors start to use money to compete, they start to lose.Business is about wisdom, business is about hope, business is about courage.So these are old excuse, and nobody comfort us I learned to use my right hand to comfort my left hand when I’m in trouble.You always tell yourself, OK, I’m still surviving, I’m still growing, and everything is good.At least I’m still surviving.Right so when you are big, you start to worry about losing something.When you are small, you start to grow.So I always believe small keeps the hope.So these are the thing I want to share with you and the last most important thing I want to say is never ever give up your dreams.Ialmost ,I think, you cannot eat food for 7 days that you will die, five to seven days;if you do not drink for 3 days, you will die;if you do not breath for 3 minutes, you die;but if you lose hope and dream for 1 minute, you die.So I want to tell you that I had problems in the past 10 years.These days when I walk in China, when I look at the airport, a lot of books about me, about the Alibaba, I feel very nervous.Because these are not the books interviewed me, these are the books all right, we are not that good, we are not that bad.But today, something, you know, successful, they started to write good things about it.We made so many mistakes.The only book that I dream to write about is Alibaba’s 1001 mistakes.Every mistake I think you count it, I made it.And I know you will make it, too.Because when I was doing business, everybody said:” Woo, this is a mistake.This guy is going to make it, that guy is going to make it.I’m never going to make it.” I tell you, you will never make it.And you will make it again, again, and again.When you are making it again and again, don’t lose confidence.Make it again, you will win.That’s all we did.I mean, nobody is perfect, right?

So I almost lose my confidence in the year 2002.I had a big trouble with my team in the USA.I learned from a great consult guy to join the company, Jack:”Alibaba is doing international trade, international trade needs English.Which country has the best English you believe?” I think, USA, Right.” Now, internet needs great technology, which country has the best technology? ”We said, hen USA.Where? The Silicon Valley.So we moved our Alibaba.com to the Silicon Valley.And when I arrived at Silicon Valley, we suddenly realized something wrong.We hired people from Miami, from New York, from all over the world.They all came to the Silicon Valley.After 3 months, the problem was that nobody in the Silicon Valley knew the trade.So what’s the point having good technology and English.We are not English site.All the small medium size companies, I across aboard, they know what exactly what you are talking about no matter how terrible your English is.Right? So I stopped the mistake and I told the people, say: “sorry, it’s a mistake.Let’s move back.” So after 2 months, we moved back to China again.The funny thing is that everybody was happy at that time because Internet is boosting.They got a lot of compensation shares, they got a lot of cash pay and finding another job is easy.And nobody wants to the shares.We give them one cent per share, no, no, no, we want cash.Now you know, they don’t believe your dreams.If they believe the dreams, give them the shares one cent.If they don’t believe, I want the cash, let them go.And I was so disappointed, a lot of people we

hired, they do not want.They want cash.No matter how wonderful, at that time, it is easy to raise money, people still want cash.So I say, OK, let forget it.And I walked for half an hour on Beijing Street, my colleague was with me, and then I told myself, go to bed, sleep, tomorrow, again.Though ,We started.Today, things changed.So I want to tell you never ever give up your dreams.And today I encourage myself and our team that reminds us one thing always I want to share with you to finish my speech that--today is very difficult, tomorrow is much more difficult, but the day after tomorrow is very beautiful.Most people die tomorrow evening.You will never be able to see the day after tomorrow’s sunshine if you give up the hope, you will not see it.If you give up your employees, you will never see it, if you give up your customers, you will be dead.But if you give up shareholders, you will get a better one.Thank you!

第四篇：馬云演講稿doc

一：忠誠——忠心者不被解雇

單位可能開除有能力的員工，但對一個忠心耿耿的人，不會有領(lǐng)導(dǎo)愿意讓他走，他會成為單位這個鐵打營盤中最長久的戰(zhàn)士，而且是最有發(fā)展前景的員工。

1、站在老板的立場上思考問題；

2、與上級分享你的想法；

3、時刻維護(hù)公司的利益；

4、琢磨為公司賺錢；

5、在外界誘惑面前經(jīng)得起考驗。

二：敬業(yè)——每天比老板多做一小時

隨著社會進(jìn)步，人們的知識背景越來越趨同。學(xué)歷、文憑已不再是公司挑選員工的首要條件。很多公司考察員工的第一條件就是敬業(yè)，其次才是專業(yè)水平。

1、工作的目的不僅僅在于報酬；

2、提供超出報酬的服務(wù)與努力；

3、樂意為工作作出個人犧牲；

4、模糊上下班概念，完成工作再談休息；

5、重視工作中的每一個細(xì)節(jié)。

三：自動自發(fā)——不要事事等人交代

不要事事等人交代，一個人只要能自動自發(fā)地做好一切，哪怕起點比別人低，也會有很大的發(fā)展，自發(fā)的人永遠(yuǎn)受老板歡迎。

1、從“要我做”到“我要做”；

2、主動分擔(dān)一些“分外”事；

3、先做后說，給上司驚喜；

4、學(xué)會毛遂自薦；

5、高標(biāo)準(zhǔn)要求：要求一步，做到三步；

6、拿捏好主動的尺度，不要急于表現(xiàn)、出風(fēng)頭甚至搶別人的工作。

四：負(fù)責(zé)——絕對沒有借口，保證完成任務(wù)

用于承擔(dān)責(zé)任的人，對企業(yè)有著重要的意義，一個人工作能力可以比別人差，但是一定不能缺乏責(zé)任感，凡事推三阻

四、找客觀原因，而不反思自己，一定會失去上級的信任。

1、責(zé)任的核心在于責(zé)任心；

2、把每一件小事都做好；

3、言必信，行必果；

4、錯就是錯，絕對不要找借口；

5、讓問題的皮球至于你；

6、不因一點疏忽而鑄成大錯。

五：注重效率——算算你的使用成本

高效的工作習(xí)慣是每個可望成功的人所必備的，也是每個單位都非常看重的。

1、跟窮忙、瞎忙說“再見”；

2、心無旁騖，專心致志；

3、量化、細(xì)化每天的工作；

4、拖延是最狠毒的職業(yè)殺手；

5、牢記優(yōu)先，要事第一；

6、防止完美主義成為效率的大敵。

六：結(jié)果導(dǎo)向——咬定功能，不看苦勞

“無論黑貓、白貓，抓得到老鼠就是好貓！”，無論苦干、巧干，出成績的員工才會受到眾人的肯定。企業(yè)重視的是你有多少“功”，而不是有多少“苦”。

1、一開始就要想怎樣把事情做成；

2、辦法永遠(yuǎn)要比問題多；

3、聰明地工作而不僅僅是努力工作；

4、沒有條件，就創(chuàng)造條件；

5、把任務(wù)完成得超出預(yù)期。

七：善于溝通——當(dāng)面開口，當(dāng)場解決

不好溝通者，即便自己再有才，也只是一個人的才干，既不能傳承，又無法進(jìn)步；好溝通者，哪怕很平庸，也可以邊干邊學(xué)，最終實現(xiàn)自己的價值。

1、溝通和八卦是兩回事；

2、不說和說得過多都是一種錯；

3、帶著方案去提問題，當(dāng)面溝通，當(dāng)場解決

4、培養(yǎng)接受批評的情商；

5、胸懷大局，既報喜也報憂；

6、內(nèi)部可以有矛盾，對外一定要一致。

八：合作——團(tuán)隊提前，自我退后

團(tuán)隊提前，自我退后。不管個人能力多強(qiáng)，只要傷害到團(tuán)隊，公司決不會讓你久留——不要認(rèn)為缺了你一個，團(tuán)隊就無法運(yùn)轉(zhuǎn)！

1、滴水融入大海，個人融入團(tuán)隊；

2、服從總體安排；

3、遵守紀(jì)律才能保證戰(zhàn)斗力；

4、不做團(tuán)隊的“短板”，如果現(xiàn)在是，就要給自己“增高”；

5、多為別人、為團(tuán)隊考慮。

九：積極進(jìn)取——永遠(yuǎn)跟上企業(yè)的步伐

個人永遠(yuǎn)要跟上企業(yè)的步伐，企業(yè)永遠(yuǎn)要跟上市場的步伐；無論是職場還是市場，無論是個人還是企業(yè)，參與者都不希望被淘汰。為此就一定要前進(jìn)，停就意味著放棄，意味著出局！

1、以空杯心態(tài)去學(xué)習(xí)、去汲取；

2、不要總生氣，而要爭氣；

3、不要一年經(jīng)驗重復(fù)用十年；

4、擠時間給自己“增高”、“充電”；

5、發(fā)展自己的“比較優(yōu)勢”；

6、挑戰(zhàn)自我，未雨綢繆。

十：低調(diào)——才高不必自傲

才高不必自傲，不要以為自己不說、不宣揚(yáng)，別人就看不到你的功勞。所以別在同事面前炫耀。

1、不要邀功請賞；

2、克服“大材小用”的心理；

3、不要擺架子耍資格；

4、凡是人，皆須敬；

5、努力做到名實相符，要配的上自己的位置

6、成績只是開始，榮譽(yù)當(dāng)作動力。

十一：節(jié)約——別把老板的錢不當(dāng)錢

節(jié)約不是摳門，而是美德。不要把公司的錢不當(dāng)錢，公司“鍋”里有，員工“碗”里才有；同樣，“鍋”里多，“碗”里也自然就多。而掌勺的，恰恰就是你自己。

1、報銷賬目，一定要誠信；

2、不耍小聰明，不貪小便宜；

3、不浪費公司的資源，哪怕是一張紙；

4、珍惜工作的每一分鐘時間；

5、每付出成本，都要力爭最大收益；

6、記住：省下的，就是利潤！

十二：感恩——想想是誰成就了今天的你

為什么我們能允許自己的過失，卻對他人、對公司有這么多的抱怨?再有才華的人，也需要別人給你做事的機(jī)會，也需要他人對你或大或小的幫助。你現(xiàn)在的幸福不是你一個人就能成就的。

1、老板給了你飯碗；

2、工作給你的不僅是報酬，還有學(xué)習(xí)、成長的機(jī)會；

3、同事給了你工作中的配合；

4、客戶幫你創(chuàng)造了業(yè)績；

5、對手讓你看到距離和發(fā)展空間；

6、批評者讓你不斷完善自我。

職業(yè)素養(yǎng)的高低，品格的優(yōu)劣，對人一生的成就有重大的影響。捫心自問，我認(rèn)為自己并不完全具備這十二種品格，或者說對這些品格的踐行并不到位，那在坐的各位呢？如果我們都能以它為準(zhǔn)繩，那么達(dá)成個人的理想絕不是空談，集體的目標(biāo)也將指日可待！

最后送諸位一句我深信的名言：“能力決定你所在的位置，品格決定你能在這個位置待多久！”

要成功不需要什么特別的才能，只要把你能做的小事做得好就行了

成功是陡峭的階梯，兩手插在褲袋里爬不上去

不會在失敗中找出經(jīng)驗教訓(xùn)的人，他的通向成功的道路是遙遠(yuǎn)的一個不注意小事情的人，永遠(yuǎn)不會成功大事業(yè)、成功不是將來才有的，而是從決定去做的那一刻起，持續(xù)累積而成人生的價值，即以其人對于當(dāng)代所做的工作為尺度對于不屈不撓的人來說，沒有失敗這回事。——俾斯麥、一個人的態(tài)度，決定他的高度。失敗只是代表你的努力還不夠。人要有足夠的壓力，才能超越顛峰。

早晨不起誤一天的事，幼時不學(xué)誤一生的事

注意你的思想，它會變成你的言語；注意你的言語，它會變成你的行動；注意你的行動，它會變成你的習(xí)慣；注意你的習(xí)慣，它會變成你的性格；注意你的性格，它會變成你的命運(yùn)。

第五篇：馬云經(jīng)典演講稿

馬云經(jīng)典演講稿

介紹我的時候感覺我像個政府官員，其實我還是一個創(chuàng)業(yè)者。其實去年這個時候還有周其仁教授，很多的學(xué)者、專家、教授已經(jīng)感覺到，只不過是我膽子比較大，把話說出來，而且說得難聽一點。

我走了一大圈，分析一下我自己對于目前經(jīng)濟(jì)形勢的看法，也許我自己的思考未必對，但我也不需要得到大家的認(rèn)同，只是希望大家回去思考一些想法。我最近在全世界各地聽了太多的災(zāi)難要來了，每個人都很沮喪和失望。我覺得在7、8月份可以稱為是災(zāi)難和危機(jī)，今天已經(jīng)是發(fā)生了質(zhì)的變化，今天不能稱為災(zāi)難，如果今天稱為災(zāi)難那是災(zāi)難控制，你沒有辦法。而今天應(yīng)該是重建體系，所以性質(zhì)發(fā)生了劇烈的變化。

第二，如果你以前沒有擔(dān)心過，今天開始擔(dān)心，我已經(jīng)覺得太晚了。你已經(jīng)擔(dān)心了2、3個月，你就別擔(dān)心了。我覺得今天應(yīng)該是采取行動，思考我們該做些什么事情的時候。我們也沒有必要去思考，這個災(zāi)難2年以后會過去還是3年以后會回來。今天中午我在外面吃飯，餐廳的老板問我，你估計明年會回來嗎？我說明年下半年就可以，他說明年下半年就可以？我說明年下半年你適應(yīng)了。優(yōu)秀的企業(yè)家必須學(xué)會比別人提前適應(yīng)這個環(huán)境，這個災(zāi)難一定在2、3年打擊每一個人，誰先適應(yīng)誰就有機(jī)會。做企業(yè)至少是5年和10年的考慮，2、3年的災(zāi)難不算什么災(zāi)難，假如你沒有思考過5年和10年，我覺得2、3年內(nèi)的打擊，那是沒什么意義的。

另外一個，假如說我認(rèn)為再有災(zāi)難的話，即將到來的災(zāi)難，是信心危機(jī)、信任危機(jī)。在舊的商業(yè)體系破壞，而新的商業(yè)體系沒有建成之間的空隙之中，我相信很多的問題會爆發(fā)出來。在救難的過程中、救危機(jī)的過程中，所有的人會團(tuán)結(jié)在一起，在明年、后年的發(fā)展過程中，各個政府和企業(yè)家會想各種的辦法，但是矛盾又來了，問題又來了，所以做企業(yè)永遠(yuǎn)不要失去信心。

所有的人都說危機(jī)，但是我覺得是機(jī)會，危機(jī)危機(jī)是危險中的機(jī)會。我的感受從香港日本跑下來以后，我覺得第一，這次所謂的危機(jī)是人類社會進(jìn)入商業(yè)社會全球化的陣痛，人類社會要進(jìn)入商業(yè)社會走全球化，你必須面臨這樣的挑戰(zhàn)。以前的全球化我認(rèn)為是美國化，美國把自己的價值觀、金融觀，把自己的一切通過所有的手段傳給了全世界，而由于信息時代，互聯(lián)網(wǎng)讓人們理解到，這樣的價值觀、這樣的機(jī)制、這樣的體系已經(jīng)不能存在。

美國的經(jīng)濟(jì)學(xué)家說，美國的文化是不太好，我們太會消費，你們中國也要承擔(dān)很大的責(zé)任，你們不會消費。我說你們太胡說八道，比如說世界生產(chǎn)了10瓶酒，你們喝掉了8瓶，你自己喝醉了，把別人的也喝掉了，你會說是因為別人不會喝酒所以你醉了。或者說因為你會喝酒，所以你醉了。如果說這個用錢來解決，我認(rèn)為這不是一個辦法，這是全球化的陣痛，而且我們必須面對這樣的陣痛。第三個，我認(rèn)為這是原來勞動密集型向知識經(jīng)濟(jì)過渡的機(jī)會。假如沒有這樣的向知識經(jīng)濟(jì)轉(zhuǎn)型，就沒有我馬云站在這里。我相信未來，由于知識經(jīng)濟(jì)過渡的機(jī)會，會有更多的企業(yè)家站在這里跟大家溝通。

還有，人類的商業(yè)文明不會停止，10年以后會有更多的富翁和更多的成功企業(yè)，還會站在這里跟大家溝通。

昨天的已經(jīng)過去，我們今天很多在悲哀的人，事實上我覺得悲哀的都是既得利益者，假如沒有這場變革，怎么會有中小企業(yè)，假如沒有變革，我們這些所有壟斷的企業(yè)，怎么有利益在？所以說不破不立。

我聽過很多的銀行講，我們給中小型企業(yè)貸款，我聽了5年了，但是有多少的銀行真正腳踏實地的在做呢？很少。如果銀行不改變，我們改變銀行，我堅信一點，3年以后今天的談?wù)撝行∑髽I(yè)的貸款銀行，像馬行長講的，3年以后，這個國家、這個世界將會有更加完善的貸款體系給中小企業(yè)。以前只能聽“今后可能會變成現(xiàn)實”，我相信這個建設(shè)的機(jī)制會更加好。

假如你認(rèn)為這是一個災(zāi)難，災(zāi)難已經(jīng)來臨，假如你認(rèn)為是一個機(jī)遇，那么機(jī)遇即將成型。去年我跟大家講，災(zāi)難可能會來，現(xiàn)在我告訴大家，機(jī)會的形成已經(jīng)開始，大家開始進(jìn)行準(zhǔn)備吧，我們讓經(jīng)濟(jì)學(xué)家去分析，為什么、還有多久，我們畢竟不是預(yù)測家。因為我堅信，在順境的時代會誕生偉大的企業(yè)，但是順境的時代也有垃圾企業(yè)。在逆勢的時代也有偉大的企業(yè)，而且像日本的索尼公司就是在非常低迷的時期誕生了偉大的企業(yè)，所以對于企業(yè)家來講，我們今天在這里呼吁的是企業(yè)家的精神。這個世界缺失的不是錢，商業(yè)社會缺失的是企業(yè)家的精神、企業(yè)家的夢想、企業(yè)家的價值觀，是價值觀的缺失，是夢想的缺失。為什么我們?nèi)ツ昱袛啵也⒉皇菑慕?jīng)濟(jì)數(shù)據(jù)上判斷經(jīng)濟(jì)出問題，我前幾年聽到最多在臺上講的人都是銀行家，都是講PE、IPO，都是講市盈率多少倍，所有人不講為客戶創(chuàng)造價值，為社會創(chuàng)造價值，很少人講理想、夢想、關(guān)心自己的員工，這個災(zāi)難一定到來。

所以，今天我們不能等待政府，不能等待政治家。今天在呼喚政治家的時候，我希望我們能呼喚企業(yè)家的夢想、理想、價值觀。呼喚起企業(yè)家的精神，共同參與應(yīng)對人類最大的災(zāi)難。

我自己的，假如2002年我沒有和阿里巴巴 公司一起度過那次的互聯(lián)網(wǎng)泡沫的危機(jī)，那次我的口號是“成為最后一個倒下的人”。即使跪著，我也得最后倒下。而且，我那時候堅信一點，我困難有人比我更困難，我難過對手比我更難過，誰能熬得住誰就贏。放棄是最大的失敗，假如你關(guān)掉你的工廠，關(guān)掉你的企業(yè)，你永遠(yuǎn)沒有再回來的機(jī)會。

我覺得該做什么，該保留現(xiàn)金的保留現(xiàn)金，該關(guān)掉一些部門的關(guān)掉一些部門，該合并的合并，該做的做，但是永遠(yuǎn)不要放棄自己的信心，永遠(yuǎn)不要放棄當(dāng)?shù)谝坏膲粝耄@是我自己的想法。我看到去年最大的災(zāi)難開始的時候，我們大部分的企業(yè)家的朋友，他們都說我去年掙了多少錢，但是告訴我掙來的錢都是股市上掙來的錢的時候，我覺得災(zāi)難也會來，今天不來明天也來。2002年我有機(jī)會接受這樣的挑戰(zhàn)。過了2002年，我跟自己講，我的一輩子的商業(yè)生活中，將經(jīng)歷這樣無

數(shù)的災(zāi)難，我想看的是，我一輩子可以經(jīng)歷多少的災(zāi)難。這是人類100年才一遇的這樣的一次金融風(fēng)暴，如果這樣的金融風(fēng)暴你度過了，你年老離開的時候，你可以告訴別人，我當(dāng)年經(jīng)歷過這樣的災(zāi)難，我爺爺沒有經(jīng)歷過，我爸也沒有這個資格，我有了。

所以，我覺得我們應(yīng)該感到榮幸、驕傲，因為我們還年輕。我跟我的同事講，我今年40多歲，他們20多歲，在他們20多歲的時候我們經(jīng)歷了這次災(zāi)難，而這次災(zāi)難給了我們無數(shù)的機(jī)會。我相信優(yōu)秀的企業(yè)在順境中可以發(fā)展，但是在逆境中還可以照樣發(fā)展是最好的。

所以，我堅信一點，10年以后社會將進(jìn)入新的時代，商業(yè)社會將進(jìn)入新的商業(yè)文明的階段，我們將更加統(tǒng)一、更加和諧、更加開明、更加開放，市場將會更加繁榮。所有人做10年以后的夢想，做3年以后的規(guī)劃。所以，我自己在公司里面已經(jīng)做了規(guī)劃。

人類步入了21世紀(jì)，21世紀(jì)的第一步的陣痛告訴我們，只有更加開放、具有眼光，才能走得久。所有的企業(yè)只要你想活，你一定能活下去，連“朱堅強(qiáng)”都能活，你為什么不可以？謝謝大家！