第一篇：外貿英文商務郵件及口語英文感謝用語

外貿英文商務郵件感謝用語

英文商務郵件感謝用語

每個人都喜歡被感謝，在你的信里對讀者表示感謝，感謝他們所做的事情和他們將要為你做的事，你會發現將真誠表達在你的字里行間會讓你受益匪淺。

感謝讀者是郵件開場白的好辦法。感謝您的讀者能讓對方感到高興，特別是之后你有事相求的情況下會很有幫助。thank you for contacting us.如果有人寫信來詢問公司的服務，就可以使用這個句子開頭。向他們對公司的興趣表示感謝。thank you for your prompt reply.當一個客戶或是同事很快就回復了你的郵件，一定記得要感謝他們。如果回復并不及時，只要將“prompt”除去即可，你還可以說，“thank you for getting back to me.” thank you for providing the requested information.如果你詢問某人一些信息，他們花了點時間才發送給你，那就用這個句子表示你仍然對他們的付出表示感激。thank you for your assistance.如果有人給了你特別的幫助，那一定要感謝他們！如果你想對他們表示特別的感激，就用這個句子，“i truly appreciate your help in resolving the problem.” thank you for raising your concerns.就算某個客戶或是經理寫郵件給你對你的工作提出了一定的質疑，你還是要感謝他們。這樣你能表現出你對他們的認真態度表示尊重及感激。同時，你也可以使用，“thank you for your feedback.”

在郵件開頭表示感謝一般是表示對對方過去付出的感謝，而在郵件結尾處表示感謝是對將來的幫助表示感謝。事先表示感謝，能讓對方在行動時更主動更樂意。thank you for your kind cooperation.如果你需要讀者幫助你做某事，那就先得表示感謝。thank you for your attention to this matter.與上例類似，本句包含了你對對方將來可能的幫助表示感謝。thank you for your understanding.如果你寫到任何會對讀者產生負面影響的內容那就使用這個句子吧。thank you for your consideration.如果您是在尋求機會或是福利，例如你在求職的話，就可以用這句話結尾。thank you again for everything you've done.這個句子可以用在結尾，和以上有所不同。如果你在郵件開頭已經謝過了讀者，你就可以使用這句話，但是因為他們的幫助，你可以著重再次感謝他們的付出。

在日常對話中，一提起“感謝”或“感激”，我們通常會想到最常用的英語單詞“thank”。學過英語的人都會說類似的感謝語，如Thanks，Thanks a lot，Thank you very much，Thank you for your help等。其實，在英文信函往來或對外交流中，除了thank以外，還比較經常使用appreciate這個詞來表示感謝。下面是一些常見的例句：

1、We appreciate your efforts for the development of the company.我們感謝你對公司發展所作的努力。

2、We greatly appreciate your timely help.我們非常感謝你們及時的幫助。

3、I'd appreciate it if you would turn the TV down.請你把電視機的音量調低一些。

4、I appreciate your telling me the truth.感謝你告訴我真相。

值得注意的是，appreciate是及物動詞，當它表示“感謝”時，它的賓語通常是人做的事，而并不是人本身，這一點與中文表達習慣完全不同。所以，我們不可以說I would be much appreciated if you could send me the reply as soon as possible.而應該說成It would be much appreciated if you could send me the reply as soon as possible.或者是I would much appreciate it if you could send me the reply as soon as possible.下是一些常用的詞匯和句子∶ effort(n)努力，appreciate(v)贊美，assist(v)協助，impressed(adj)印象深刻，deserve(v)應得，thank(v)thanks(n)感謝，favor(n)好意，praise(n)稱贊, 贊揚，contribute(v)獻出, 貢獻，dedicated(adj)專用的，succeed(v)成功，support(n)支持，recognition(n)認同，look forward to(v)期望，gratitude(n)感謝, 謝意，attention(n)注意。

Thanks for your dedicated efforts, which made the project a great success.(多謝你的努力，因為有你今次計劃才能成功)I'm writing to express our appreciation / thanks / gratitude to you and your team.(這封信是要表達我對你和你的同事的贊揚/感謝/謝意)Your contribution to / support of the team effort is greatly appreciated.(我們衷心感謝你對本小組的貢獻/支持)Your team deserves credit / recognition / praise for organizing such a successful event.(你們成功籌辦這次活動，實在值得贊揚 / 認同 / 表揚)I regard your generous assistance as a favor, which I hope to return in the future.(感激你的慷慨幫忙，希望將來我能同樣協助你)

I know it’s difficult, but I’d appreciate it if you could.(我知道這事很難，但如果你們可以辦到的話，我們會很感激的。)An early reply would be(much / greatly)appreciated.I really appreciate all the help you have given me.(真感謝你給我的種種幫忙)

第二篇：常用英文郵件用語

附件是……，請參閱。

? Please kindly find the attached ……

? Attached please kindly find the ……

? Enclosed is the ……, please kindly find it.? Attached you will find……,我已經收到您的郵件。

? I have received your email(yesterday/last week/this morning……).? Your email has been received.非常感謝您的回信。

? Thanks very much for your early reply.? Thank you for your email.我明白您的意思。

? I know what you mean.? I understand what you mean.? Got it.（*非常口語化，適合于關系很熟悉的同事朋友之間。）

我不太明白您的意思。

? I do not quite understand what you meant.? I have some problem understanding what you meant.您能具體解釋一下么？您能在說的清楚一點么？

? Could you please put it in a clearer way?

? Could you please explain it in detail?

? Could you please further explain it?

? What do you mean exactly by saying……？

如有問題，請隨時和我聯系。

? Contact me if you have any problem.? If there is any uncertainty, feel free to contact me.? Call me if you have any problem.如有建議，請指出。

? Please let me know if anything needs to be improved.? Your advice/suggestion will be greatly appreciated.我會進一步修改/檢查的。

? I will further modify it.? I will further check it.一旦確認，我會立刻/第一時間通知您的。

? Once confirmed, I will let you know immediately.? Once confirmed, I will notice you ASAP.（*ASAP=as soon as possible 盡快）

希望盡快得到您的回復。

? I’m looking forward to your early reply.? Your promote reply will be greatly appreciated.? Your early reply will be highly appreciated.謝謝。

? Thanks a lot.? Thank you very much.? Many thanks.（*用于關系熟悉的同事朋友間。）

希望您一切都好/萬事如意。

? I hope everything goes well with you.? I wish you all the best.Initiate a meeting 發起會議

? I would like to hold a meeting in the afternoon about our development planning for the

project A.今天下午我建議我們就A項目的發展計劃開會討論一下。

? I suggest we have a call tonight at 9:30pm(China Time)with you and Brown.Please let me

know if the time is okay for you and Ben.我建議我們今晚九點半和Brown小聚一下，你和Ben有沒有空?

? We'd like to have the meeting on Thu Oct 30.Same time.十月三十號(周四),老時間,開會。? Let's make a meeting next Monday at 5:30 PM SLC time.下周一鹽湖城時區下午五點半開

會。

? I want to talk to you over the phone regarding issues about report development and the XX

project.我想跟你電話討論下報告進展和XXX項目的情況。

Seeking for more information/feedbacks/suggestions 咨詢信息/反饋/建議

? Shall you have any problem accessing the folders, please let me knows.如果存取文件有任

何問題請和我聯系。

? Thank you and look forward to having your opinion on the estimation and schedule.謝謝你,希望能聽到更多你對評估和日程計劃的建議。

? Look forward to your feedbacks and suggestions soon.期待您的反饋建議!

? What is your opinion on the schedule and next steps we proposed? 你對計劃方面有什么

想法?下一步我們應該怎么做?

? What do you think about this? 這個你怎么想?

? Feel free to give your comments.請隨意提出您的建議。

? Any question, please don't hesitate to let me know.有任何問題,歡迎和我們聯系。? Any question, please let me know.有任何問題,歡迎和我們聯系。

? Please contact me if you have any questions.有任何問題,歡迎和我們聯系。

? Your comments and suggestions are welcome!歡迎您的評論和建議!

? Please let me know what you think? 歡迎您的評論和建議!

? Do you have any idea about this? 對于這個您有什么建議嗎?

? It would be nice if you could provide a bit more information on the user's behavior.您若是

能夠就用戶行為方面提供更多的信息就太感激了!

? At your convenience, I would really appreciate you looking into this matter/issue.如果可以,我希望你能負責這件事情。

Give feedback 意見反饋

? Please see comments below.請看下面的評論。

? My answers are in blue below.我的回答已標藍。

? I add some comments to the document for your reference.我就文檔添加了一些備注,僅供

參考。

Attachment 附件

? I enclose the evaluation report for your reference.我附加了評估報告供您閱讀。? Attached please find today's meeting notes.今天的會議記錄在附件里。

? Attach is the design document, please review it.設計文檔在附件里,請評閱。

? For other known issues related to individual features, please see attached release notes.其

他個人特征方面的信息請見附件。

Point listing 列表

? Today we would like to finish following tasks by the end of today:1…….2…….今天我們要完

成的任務:1…….2…….? Some known issues in this release:1…….2…….聲明中涉及的一些問題:1…….2…….? Our team here reviewed the newest SCM policy and has following concerns:1…….2…….我們閱讀了最新的供應鏈管理政策,做出如下考慮:1…….2…….? Here are some more questions/issues for your team:1…….2…….以下是對你們團隊的一些

問題:1…….2…….? The current status is as following: 1……2…… 目前數據如下: 1……2……

? Some items need your attention:1…….2…….以下方面需提請注意:1…….2…….Raise question 提出問題

? I have some questions about the report XX-XXX 我對XX-XXX報告有一些疑問。

? For the assignment ABC, I have the following questions:… 就ABC協議,我有以下幾個問

題:……

Proposal 提議

? For the next step of platform implementation, I am proposing… 關于平臺啟動的下一步計

劃,我有一個提議……

? I suggest we can have a weekly project meeting over the phone call in the near future.我建議我們就一周項目開一個電話會議。

? Achievo team suggest to adopt option A to solve outstanding issue…… Achievo團隊建議應

對突出問題采用A辦法。

Thanks note 感謝信

? Thank you so much for the cooperation.感謝你的合作!

? I really appreciate the effort you all made for this sudden and tight project.對如此緊急的項目您做出的努力我表示十分感謝。

? Thanks for your attention!謝謝關心!

? Your kind assistance on this are very much appreciated.我們對您的協助表示感謝。? Really appreciate your help!非常感謝您的幫助!

Apology 道歉

? I sincerely apologize for this misunderstanding!對造成的誤解我真誠道歉!

? I apologize for the late asking but we want to make sure the correctness of

ourimplementation ASAP.很抱歉現在才進行詢問,但是我們需要盡快核實執行信息。

? If you have any questions please let me know.如有任何問題，請告訴我。

? Please refer tentative schedule as follow: 請參照下面的暫定計劃

? Please recheck your record and advise if you find any differences.請再核對你的記錄并告

知你是否發現任何差異。

? We are following your instruction on the basis of your confirmation.我們在您確認的基礎

上按您的指示行事

? How are you doing? 還好吧？

? Thanks in advance and best regards.提前感謝并問候

? Looking forward seeing you soon.期待盡快見到你。

? If there is anything else I can help, please let me know.如果有什么我可以幫忙的請讓我知道。

? Here’s why: 原因如下

? Please review, and let`s discuss how we should move forward.請檢討，并讓我們一起討論

我們應該怎樣繼續。

? We would like to lock up this business.我們想鎖定這筆生意

? Once you respond to the above questions, we will decide which option we would like to

pursue.你們對上述問題回復后，我們會立即決定我們會選擇哪個方案。

? Thanks for your understanding.謝謝您的諒解

? Also please let me know if you need any other information.另外，你們還需要其他信息

嗎？

? Will get back to you ASAP.會盡快回復你！

? Let`s discuss this then.到時我們討論下這個問題。

? Please review the below email our US office and advise.請查看以下我們US辦公室發的E-mail并進行回復

? Please review and advise us with any questions.請檢查并告知我們有何問題。

? Let’s give it a try to make it happen…It is for a good cause.讓我們試試吧…這是值得支持的? There are a lot of loose ends now…How are you going to execute this? 現在有很多沒有解

決的問題，我們怎樣處理

? As I explained over the phone today如同我今天在電話中解釋的那樣

? Since we will have one chance only.既然我們只要一個選擇

? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?Please note and proceed as is, 請注意，并按現況繼續 Please see the reply below in red 請看如下紅色的回復 Please check at your side and comment 請你們那邊檢討一下并回復。Noted and understand all below, see reply in bold black。請注意并且理解以下所有黑色粗體回復。Please forward to JACK for comment and corrective action.評價和糾正措施提供給JACK This is good a news, you did a really good job!這是個好消息，你做得很好。Here is the summary of our findings: 以下是我們的總結 Looking forward to hearing back from you tomorrow期盼明天收到你的回復 Please advise us with your comments 請把你的看法告訴我們 Please advise.請回復 Sorry for confusion 很抱歉造成混亂 We will let you know its result soon.我們將盡快告知你結果。Any updates on this request? 關于這個問題有什么新的消息嗎 We reviewed(it)and have the following comments: 我們檢查了并且有了以下的建議： As we understood, 按照我們的理解 Please review with Jack and advise 請與JACK檢討并回復 Please see corrections in green below 請看如下綠色修正內容 Can you call me at my cell phone number(+86-137 ****-****)你能打我電話嗎 FYI=just for your reference/information… 供參考 To sum up… 總結如下… Please discuss the above schedule and let us know the results請檢討以上計劃并把結果告訴我們 Noted and thanks for reminding.知道了，謝謝提醒。Please see the attached pictures first 請先看附件的照片 Please see the attached technical data.請看附件的技術數據 Please review and confirm by reply/return.請檢討并回復確認 So, we would like to proceed as follows 所以，我們想按下列計劃進行 Based on this information, I need the following to happen: 基于這一點，我需要以下事情能做到 This is a very urgent matter-please make sure the above happens.這是非常急迫的事情--請確認以上能做到 Thank you very much for your assistance謝謝你的幫助 Please comment.請評價 As discussed before, 如我們之前討論的

第三篇：英文商務郵件

英文商務郵件范文

針對外貿中的郵件往來，整理了以下英文書信模版。主要涵蓋“主動跟新買家建立聯系”、“對新買家要求建立業務聯系的回復”、“向老客戶介紹公司新的產品信息”、“回復對某個產品的查詢”、“無法提供對方查詢中所要求的產品時”、“查詢對方公司的產品”、“幾種報盤”、“信用證相關”、“報價相關”等模版。

A、主動跟新買家建立聯系

Dear Mr.Jones:

We understand from your information posted on Alibaba.com that you are in the market for textiles.We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.We are a joint venture specializing in the manufacture and export of textiles.We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present.You may also visit our online company introduction at Http://www.tmdps.cn which includes our latest product line.Should any of these items be of interest to you, please let us know.We will be happy to give you a quotation upon receipt of your detailed requirements.We look forward to receiving your enquires soon.Sincerely, John Roberts

1.調查

Credit Information

Dear _______，We would like to _______(我方目的).We understand that _______(了解情況).So we want to ask you if they are _______(咨詢情況)so that we may take steps to _______(采取措施后達到的目的).We will be obliged if you will kindly give us the information about _______(相關信息).Any information you provide will be highly appreciated and kept in strict confidence.We shall be pleased to oblige if you need our services at this end.We are awaiting your early reply.Yours sincerely, ×××

2.推銷 Salesmanship

Dear _______，We have imported _______(產品名稱)._______(產品引人注目點)is well-known and universally acknowledged.So, we feel sure that you may be interested in them, and this kind of new products will _______(銷售情況).We are mailing you _______(附件名稱).If you have interest in our products and find a good market for the new products, please let us know.We are offering you good products on generous terms in order that you can _______(對方受惠處).We are looking forward to your early reply.Yours sincerely, ×××

3.建立貿易關系

Establishing Business Relations

Dear_______，We have obtained your name and address from _______(信息來源)and are glad to establish business relations with you.We _______(業務情況), moreover, there is a good demand for _______(產品名稱).So, we feel sure we can sell large quantities of_______(產品名稱).As to our standing, we are permitted to mention the _______(資信單位)as a reference.Please let us have all necessary information regarding _______(相關信息).If _______(交易條件), we would _______(下何種訂單).Yours sincerely, ××× 4.詢盤 Inquiry

Dear _______，Thank you for your _______(貴方信息).We have connected with a number of our customers in this area and many of them have interest in ______(產品名稱).So, there is a large demand for _______(產品名稱)here.Would you please make us an offer for _______(產品名稱).If your quotation is attractive to the customers, we will place a _______(訂單類型)order with you.We look forward to your favorable reply.Yours sincerely, ××× 5.報盤 Offer

Dear _______，We were very pleased to receive your letter of _______(日期)answering _______(詢問情況), and as requested, enclose _______(附件名稱).We think our products are _______(產品性能)._______(交易條件).We therefore advise you to place your order with us at once.We look forward to your reply.Yours sincerely, ××× 6.還盤 Counter-offer

Dear _______，We thank you for your letter of _______(日期)offering us _______(產品數量)of the subject goods at _______(報價).Although we are in urgent need of such product, we find your price _______(對方價格情況).Your quoted price will _______(此報價的結果).To tell you the truth, we have received quotations _______(百分數)lower than yours.Should you be prepared to reduce your price by, say,_______(百分數), we might come to terms.Considering _______(鑒于因素), we make you such a counter-offer._______(希望對方考慮報價原因).We hope you will consider our counteroffer most favorably and let us know your acceptance as soon as possible.Hope to hear from you soon.Yours faithfully, ×××

7.下訂單 Order

Dear_______，We acknowledge with thanks the receipt of your quotation dated_______(日期)and noted the total_______(幣種、金額)_______(地點).We agree to this price, and would ask you to accept this order-letter as our official order.The payment is being made by_______(付款方式)today.In view of_______(鑒于條件), we should appreciate it if you agree to_______(我方要求).We look forward to your reply as soon as possible.Yours faithfully, ×××

8.接受訂單

Accepting the Order

Dear _______，Thank you for your order _______(產品名稱、型號).The goods are _______(產品狀況)and will be delivered on time.It is a pleasure to _______(樂意之事)and we hope you will be satisfied with the _______(滿意之處)of our goods.On receiving your credit from the bank, we will make up your order.We will have the pleasure of receiving further orders from you.Yours sincerely, ×××

9.拒絕訂單 Declining the Order

Dear _______，Thank you for your order _______(產品型號)for _______(產品名稱)which we received today.We regret that, owing to _______(原因)，we are unable to fill your order.Moreover, our manufacturers can not undertake to entertain your order for future delivery owing to _______(進一步原因).We will, however, contact you once supply improves.In the meantime, please feel free to send us your specific enquires for other types of _______(其他型號產品).You can be assured of our best attention at all times.Yours faithfully, ×××

10.支付方式 Terms of Payment

Dear _______, We have thoroughly considered the terms of payment discussed with your _______(人名).We are in agreement with your proposals and hereby give you the terms and conditions which have been agreed upon as follows:(1)Your terms of payment are _______(支付方式).(2)The price quoted to us are _______(價格條款).The above terms of payment were approved by _______(批準單位或個人)and will be acted upon accordingly.The relative order is now being prepared and will be sent to you in the course of _______(時間).Your early reply would be very appreciated.Yours faithfully, ××× 11.催款 Reminder

Dear _______，Account _______(號碼)As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of the above account already _______(欠款拖期)overdue.We think you may not have received the statement of account we sent you on _______(日期)showing the balance of _______(幣種、金額)you owe.We send you a copy and hope it may have your early attention.We hope your early reply.Yours faithfully, ××× 12.更改信用證 Amending the L/C

Dear _______，We have received your L/C No._______(訂單號)issued by _______(開證行)for the amount of _______(金額)covering _______(產品名稱).After reviewing the L/C, we found that _______(出錯地方).We, therefore, are writing this letter, asking you to amend the L/C to read, “ _______”(修改款項).We shall be glad if you see to it that amendment is cabled without any delay, as our goods have been packed ready for shipment for quite some time.We look forward to your early reply.Sincerely, ××× 13.理賠

Settlement of Claims

Dear _______，On _______(日期), I placed a large order for your expensive _______(產品名稱).Unfortunately, our customers reflected _______(反映的問題).We are very disappointed with this order.We can’t sell them.On the advice of _______(人名)I am returning _______(產品名稱).Please arrange _______(補救措施)as soon as possible.We look forward to your early reply.Yours, ××× 14.代理 Agency

Dear_______，We_______(公司性質).We would like to inform you that we want to get the potential market for _______(產品名稱)in this area.So, we want to become a sole agency.We would, however, be willing to engage in trial collaboration with your company to see how the agreement works.We are very interested in _______(感興趣之事)with your factory for the promotion of your products in _______(地點).We look forward to your early reply.Yours sincerely, ×××

第四篇：外貿英文郵件寫作技巧

英文電子郵件的寫作技巧

日常要處理許多信件電郵,因而運用 英語 上不得不留神,以下有一些個人意見,也參考了一些書本,希望大家有所得益。

This is an english writing howto I copied from somewhere(name withheld)some time ago.hopefully youll find it helpful too.A.文法上

1.切忌主客不分或模糊.例子: Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.” 應改為 Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment.(We決定呀, 不是report.)

2.句子不要凌碎.例子: He decided not to audit the last ten contracts.Because of our previous objections about compliance.應該連在一起.3.結構對稱,令人容易理解.例子: The owner questioned the occupants lease intentions and the fact that the contract had been altered with ink markings.應改為: The owner questioned the occupants lease intentions and ink alterations of the contract.4.單眾數不要搞亂,不然會好刺眼,看不舒服.例如: An authorized person must show that they have security clearance.5.動詞主詞要呼應.想想這兩個分別: 1.This is one of the public-relations functions that is underbudgeted.2.This is one of the public-relations functions, which are underbudgeted.6.時態和語氣不要轉變太多.看商務 英語 已經是苦事,不要浪費人家的精力啊.7.標點要準確.例如: He did not make repairs, however, he continued to monitor the equipment.改為: He did not make repairs;however, he continued to monitor the equipment.

第五篇：英文郵件(商務)格式及常用語

英文郵件（商務）格式及常用語 Ⅰ郵件主題：

①.主題（Subject）框的內容應簡明地概括信的內容，短的可以是一個單詞，如greetings； 長的可以是一個名詞性短語，也可以是完整句，但長度一般不超過35個字母。

YES：Supplier training；

NO：professional trainees from sister company should abide by rule of local company（太 長）

②.主題框的內容切忌含糊不清。

NO：像News about the meeting 這樣的表達；

YES：應改為Tomorrow's meeting canceled。

一般來說，只要將位于句首的單詞和專有名詞的首字母大寫即可；另外一種較為正規的 格式可將除了少于5個字母的介詞、連接詞和冠詞之外的每一個單詞的首字母大寫。YES：New E-mail Address Notification；Detailed calculation

NO：detailed calculation

③.視信的內容是否重要，還可以在開頭加上URGENT或者FYI（For Your Information 供參考），如：URGENT：Submit your report today!

Ⅱ稱呼：

Dear ××(人名),，或者Dear Mr./Ms.××(姓),，一般正式的郵件這樣就OK了，如果和你非常熟悉的人，也可以直呼其名；然后空一行換行，頂格寫，不用空格。

Ⅲ正文：

①.郵件第一段開頭可以說到自己是誰(This is ××(人名)from ××(公司名))，也可以不說；

②.感謝讀者是郵件開場白的好辦法。感謝您的讀者能讓對方感到高興，特別是之后你有事相求的情況下會很有幫助。

⑴.Thank you for contacting us.如果有人寫信來詢問公司的服務，就可以使用這句句子開頭，向他們對公司的興趣表示感謝。

⑵.Thank you for your prompt reply.當一個客戶或是同事很快就回復了你的郵件，一定記得要感謝他們；如果回復并不及時，只要將“prompt”除去即可，你還可以說，“Thank you for getting back to me.”

⑶.Thank you for providing the requested information.如果你詢問某人一些信息，他們花了點時間才發送給你，那就用該句表示你仍然對他們的付出表示感激。

⑷.Thank you for all your assistance.如果有人給了你特別的幫助，那一定要感謝他們！如果你想對他們表示特別的感激，就用這個句子，“I truly appreciate for your help in resolving the problem.”

⑸.Thank you raising your concerns.就算某個客戶或是經理寫郵件給你對你的工作提出了一定的質疑，你還是要感謝他們。這樣你能表現出你對他們的認真態度表示尊重及感激。同時，你也可以使用，“Thank you for your feedback.”

③.正文中，段與段之間也是空一行，再頂格寫。注意：正文的內容你需要注意5C原則：Clear(信息明了)、Complete(內容完整)、Correct(準確無誤)、Concise(簡明扼要)、Courteous(禮貌周到)

⑴.正文中的人稱選擇：I, You, We等，如果郵件很長的話，you的使用不能過多；I和We的區別是顯而易見的，生意上、客戶之間一般都是用We，你是代表公司的；當然該用I表示你個人的時候還是要用I的，視具體情況而定。語氣和賓詞的運用得當能決定你的禮貌程度。如：

NO: You will be pleased to learn that you have been selected to serve on our advisory board.Your prompt response will be appreciated.(好像欠你一樣)

YES: I am pleased that our board has selected you as the best qualified candidate to serve on our advisory board.I hope you’ll agree to serve.(這就友善多了)

NO: Your book was well written and comprehensive.(不用你來判斷我呀~~)

YES: I thoroughly enjoyed your book and found an answer to every one of my

questions about performance appraisals.(客氣一點,人家受落)

⑵.切忌主客不分或模糊

例子：Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.應改為：Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment.(We我們是主語, 不是report。)

⑶.句子不要凌碎

例子：He decided not to audit the last ten contracts.Because of our previous objections about compliance.應該連在一起。

⑷.結構對稱，令人容易理解。

例子: The owner questioned the occupant's lease intentions and the fact that the contract had been altered with ink markings.應改為：The owner questioned the occupant's lease intentions and ink alterations of the contract.⑸.單復數不要搞亂，不然會好刺眼，看不舒服。

例如：An authorized person must show that they have security clearance.⑹.動詞主詞要呼應。想想這兩個分別：

1）This is one of the public-relations functions that is under budgeted.2）This is one of the public-relations functions, which are under budgeted.⑺.時態和語氣不要轉變太多。看商務英語已經是苦事，不要浪費人家的精力啊。

⑻.選詞正確

像affect和effect，operative和operational等等就要弄清楚才好用啦。

⑼.地址上的數字直接用阿拉伯數字,除了One,例子:

Ninth Avenue, North

E.15 StreetPark Avenue

One Wingren Plaza

Ⅳ結尾：

①.結尾的常用語

⑴.If you have any question or suggestion, please feel free to contact me./ Any

question or suggestion, please feel free to contact me.很常用的結尾，正文中不用說的非常詳細，顯得冗余，可以這樣結尾，他不懂的或者建議，可以聯系你。

⑵.Thank you for your help and your valuable time again./ I appreciate again for your attention and time.結尾的感謝用語

⑶.I am lookingforward to hearing from you soon./ Looking forward to hearing from you soon.期待收信人的盡快回復，這樣的寫法很常用，”soon”就足可以表示“盡快”的意思，不要用”as quickly as you can”這樣生硬的短語，像是在下命令，很不禮貌。

⑷.Thank you for your kind cooperation.如果你需要讀者幫助你做某事，那就先得表示感謝。

⑸.Thank you for your attention to this matter.與以上的類似，本句包含了你對對方將來可能的幫助表示感謝。

⑹.Thank you for your understanding.如果你寫到任何會對讀者產生負面影響的內容那就使用這句句子吧。

⑺.Thank you for your consideration.如果您是在尋求機會或是福利，例如你在求職的話，就用這封郵件結尾。

⑻.Thank you again for everything you've done.這句句子可以用在結尾，和以上有所不同。如果你在郵件開頭已經謝過了讀者，你就可以使用這句話，但是因為他們的幫助，你可以著重再次感謝你們的付出。

②.在署名自己的之前的客套話

⑴.正式一點的，客戶、公司之間的：Very truly yours, Yours very truly, Yours truly,⑵.一般的就OK，如：Best Regards, Thanks and Best Regards, Sincerely yours,Yourssincerely, Sincerely, Cordially yours, Yours cordially, Cordially,然后空一行換行，你的名字、聯系方式，公司的名字、聯系方式、Logo等。

Ⅴ檢查

在寫完郵件后，先忍住，不要著急點發送按鈕，檢查一下，就幾十秒或者一兩分鐘的時間。①.注意人稱，時態，語法，名詞單復數等細節.②.內容大概用5C原則檢查一下，現在的工作中用到的郵件一般都不會很長。

注意：這是個人推薦的一種英文書寫方式（段與段之間空一行，頂格寫），還有一種就是段與段之間可以不用空一行，但是每段開頭都要縮進4個字符，類似于中文的書寫方式，這種方式也是沒有錯誤的，只是看個人的喜好。