第一篇：試論英語商務信函的寫作技巧

試論英語商務信函的寫作技巧

張巖

（沈陽職業技術學院 遼寧 沈陽 110045）

摘要:在經濟全球化的今天，英語是國際主要通用語言之一，英語商務信函在貿易往來與經濟活動中廣泛應用，正確使用英語商務信函具有重要的交流功能與突出的經濟價值。熟練使用英語商務信函要求以提高國際商務人員的英語書面溝通能力為目標，遵循互惠互利、多用敬語、內容清晰、語言簡潔、時間具體、指代準確六個寫作原則，在此基礎上掌握信函結構、用詞、句式三個方面寫作技巧。

關鍵詞:英語；商務信函；寫作原則；寫作技巧

Abstract: In the economic globalization, English is the main common language in the international.English business letter is used widely in the trade and economic activities.The correct use of English business letter has an important exchange functions and prominent economic value.The goal of proficiency in English business letter is to raise English communication skills of international business staff.We should follow six principles of writing, such as consideration, courtesy, clarity, conciseness, concreteness, correctness and so on.On this basis, we have three writing skills.They are structure, word and sentence.Key words: EnglishBusiness LetterWriting PrincipleWriting Skill

在經濟全球化大背景下，英語商務信函是商務活動和貿易往來時洽談交易、聯系業務、發展貿易的一種重要的應用性交流工具。大量書面磋商工作都是通過商務信函實現的,是買賣雙方進行磋商的重要手段，其質量好壞會嚴重影響到企業的形象, 甚至影響到交易的成敗。因此，正確而熟練運用英語進行商務信函溝通成為國際商務人員的必備技能。研究英語商務信函寫作的特點與技巧對于提高國際商務人員的英語書面溝通能力、促進國際商務活動的順利開展具有重要現實意義。

一、英語商務信函的寫作原則

英語商務信函是國際商務活動的重要工具之一，其特點和原則必須與國際商務活動相適應。隨著經濟全球化范圍、規模的不斷擴大，世界多元文化特點也滲透進英語商務信函寫作之中，要實現英語商務信函的溝通交流功能，必須遵循以下六個原則：

1、互惠互利原則(Consideration)。商務活動中企業追求利益是第一位的。因此在進行商務信函溝通中互利互惠是第一原則。與其他寫作不同, 英語商務信函寫作強調的是信息溝通的有效性，不僅要關心內容的正確與完整，還必須重視對方的反應。在起草商務信函時，只有站在對方的立場上思考和處理問題,才能獲得滿意的溝通效果。如:

We allow you 2 percent discount for cash payment.You can enjoy 2 percent discount when you pay in cash.第二句讓對方對自己所得的利益一目了然,優于第一句。其次,應突出積極因素,用肯定句代替否定句。積極因素較消極因素更能激發對方興趣,獲得對方認同。如：“We do not believe that you will have cause for dissatisfaction.”改寫成“We feel surely that you will be entirely satisfied.”會更好。

2、多用敬語原則(Courtesy)。為了建立、保持友好的貿易伙伴關系，英語商務信函往來一般要注重禮貌原則，以禮待人。因此，在信函中宜多用“please”,“It w ill be highly appreciated that ?”，“It is our pleasure to?”,“We regret that ?”等禮貌用語。同時，敬語原則不僅僅體現在使用please, thank you等這些簡單的詞匯上面，而且要在字里行間體現我國的外貿政策和外交禮節，做到不卑不亢、得體大方。具體的敬語原則基本包含這樣幾個方面：遵守國際商務來往慣例；尊重對方風俗習慣；語言表達要客氣而有分寸，避免使用命令的口氣；多用友好、肯定的語氣，盡量用委婉的語氣指出對方不盡人意的地方；復信要及時。

3、內容清晰原則(Clarity)。包含兩個方面：一是寫信者在擬文前知道自己要寫什么；二是對方收到信函時可以完全了解寫信者要表達的意思，不會產生誤解。這就要求寫信者頭腦清楚、條理清晰、表達準確，避免使用一些含混不清、模棱兩可的詞匯。

(1)盡量選擇常用詞。作為一種世界貿易語言,英語為一百多個非英語國家的商務人員在商務書信中使用,而這些商務人員并非個個精通英語。因此,在選詞上應注意選擇那些簡單的、為人熟悉并且符合常規的表達方式,避免使用復雜、生僻和容易產生歧義的詞。

(2)起修飾限定作用的詞語應該緊跟被修飾的詞,這樣可以避免產生歧義。如“Those who work rapidly get ill in these conditions.”由于“rapidly”一詞的位置使這句話可能產生兩種不同的理解(可以指“work”,也可以指“conditions”),如將其改為“Those who work in these conditions get ill rapidly.”句子的意思就非常清楚了。

(3)在一句話中,要避免重復使用一個有兩種不同含意的詞。例如:“We shall take a firm line with the firm.”此句中,第一個“firm”的意思是“strong”,第二個“firm”的意思是“corporation”.而如果將句子改為:“We shall take a strong line with the firm.”這樣整個句子的意思就更清楚了。

4、語言簡潔原則(Conciseness)。簡潔是指用最少的語言表達最豐富完整的內容，并且不影響信函的禮貌性。簡潔使信函更加簡明有力。英語商務信函的格式要簡明扼要，語言要通俗易懂，內容要精煉豐富。這就要求寫信者在行文過程中盡量選用簡單、易懂、樸素的詞匯，采用簡短、直接的句式。

(1)避免使用空洞、重復的短語, 如:

small in size, 應改為:small, blue in colour, 應改為:blue

thinking on a theoretical basis ,應改為:thinking theoretically, In about a week' s time , 應改為: In a week

(2)通常應避免使用There is 和There are 等短語, 用積極的動詞來表達這樣的句子意思, 如:

There is an old sentence says“ Practice makes perfect.”應改為:As the old saying goes,“ Practice makes perfect.”There are many people who think that應改為:Many people think that

(3)改寫以which, that ,who 等關系詞引導的定語從句, 使句子更加簡潔.比如:

Mr.Smith usually likes to drink all kinds wines that are produced in France.應改為:Mr.Smith prefers wines produced in France.Mr.Smith prefers French wines.此外, 句子結構也應簡潔, 盡量用單詞替換詞組和從句, 在保證意思完整的情況下, 使行文更加簡潔。如“As what you have requested ,we are sending you our newest catalog.”其從

句“W hat you have requested ”可以用一個詞“requested”來代

替, 這句話改成“As requested, we are sending you our newest catalog.”則更簡潔。

需要指出的是,在保證禮貌的前提下, 還要避免使用那些僅起填充作用、可有可無的詞組和表達法。

5、時間具體原則(Concreteness)。指信息具體詳實、豐富生動, 強調信息的完整性。在信函中所說的信息, 必須有頭有尾, 不能說半截, 留半截。英語商務信函寫作中注意避免類似soon, at an early date, good, nearly等籠統、含混不清的表達法。例如：I will send the samples to you soon.就不如I will send the samples to you in two weeks。如果能更具體就更好了，例如：I will send the samples to you next Monday。

6、指代準確原則(Correctness)。表達的用詞用語及標點符號必須正確無誤，因為商務函電的內容大多涉及商業交往中雙方的權利、義務以及利害關系，如果出錯勢必會造成不必要的麻煩。正確有兩個方面的含義: 一是傳遞的信息必須準確, 二是指所用的語言必須清楚。對商業信函來說, 信息準確是最基本的要求。在當今的信息時代, 信息鋪天蓋地, 真假難辯, 如信函所傳遞的信息不準確, 如:定單中的錯誤、供貨合同中不準確的信息、含糊不清的答復等等, 可能會帶來無法預料的損失。一些在日常行文中常用的如“the above mentioned”,“the former”,“the latter”,“respectively”之類的表達方式要盡量少用, 盡可能提供準確的信息, 讓對方一目了然。

二、英語商務信函寫作的技巧

鑒于英語商務信函以實現交流與貿易為功能目標、以交易磋商為內容、直接服務于交易活動的特點, 英語商務信函宜采取簡單的結構、簡練的語言、委婉的語氣來表達。下面從結構、詞匯使用、句式變化三方面論述英語商務信函常用的寫作技巧。

1、結構

通常,商務信函由四部分組成,即引言(introduction)、主述(details)、應答(response)和結束語(close)。

（1）引言。英語商務信函一般采取開門見山的方式，在語篇開始就態度明確地交代寫信來由。如果是復函的話，一般在開頭會先交代對方來信日期、核心內容等，以便對方一目了然，更快地了解來信內容，從而節約大量的商務來往時間，提高工作效率。常用的開篇語如下：Thank you for your letter of；With reference to your letter of。

（2）主述。詳情是正文的核心部分，一般會對對方的問題一一做答，或者對自己要說明的事宜進行闡述。這一部分是關系到一篇信函質量好壞的關鍵所在。為了使得整篇文章更加清晰、簡潔，也為了使得收信人閱讀更加方便，詳情部分一般采取一事一分段的原則，也就是將不同的問題分段、分項、分條敘述。

（3）應答。這一部分一般是就所敘述的事情征求對方的意見，邀請對方做出答復。如有隨函寄出的附件也可以在這一部分告知對方。舉例如下：

Please let us know if the above terms are satisfactory.Enclosed please find the picture for this item.（4）結束語。結束語一般采用一些客套話，遵循商務信函的完整性及禮貌性原則。例如：

I look forward to hearing from you soon.If you require any further information, please let me know.2、用詞

（1）選擇易懂的詞語。寫信前, 要完全從對方的立場出發, 選擇讀者易懂的詞語, 能讓他一看就能明白你想說的。例如:在翻譯“火”這個詞語時，要選擇通俗易懂的詞語“fire”，而不是生僻難懂的詞語“conflagration”。

（2）多用單詞，少用短語；多用簡單易懂的常用詞匯，少用冗長生僻的修飾詞語。如：用consider代替take into consideration，authorize代替give authorization to，solve代替arrive at a solution。

（3）使用具體的詞語。具體的詞語即簡短明了的詞語, 它可以讓收信人清楚寫信人的意思, 而不產生疑問和誤解。例如:在表示數量時，不應使用抽象詞語“most”,而應該使用具體詞語“69%”。

（4）多用規范正式的詞匯，少用非正式口語性詞匯，體現英語商務信函的公函性質。如：用inform或advise代替tell；用dispatch代替send。

（5）注意專業術語的使用。專業術語、縮略詞的頻繁使用是英語商務信函寫作的一大特點。要熟練使用這些術語，以免出錯造成嚴重的損失。英語商務中常用的術語很多。

例如：insurance policy，coverage，premium，letter of credit

或L/C，CIF，FOB，container，insurance policy，Average。

3、句式

（1）多用如Will you? Would you p lease? P lease 這樣的請求句式, 少用命令句。

（2）用虛擬語氣更加委婉, 以商量的口吻更容易被對方接受。例如We cannot accept your payment.和I wish we were able to accept your payment.兩句隱含的意思都是不能接受對方的付款方式, 而后一句使用了be able to 的過去時構成虛擬語氣,以一種委婉的方式拒絕對方。

（3）多用肯定句, 少用否定句。多從正面談問題, 強調那些積極的、自己能做到的事實, 避免或減少從否定方面入手, 弱化那些自己無法做到的事情, 這樣更容易被收信人接受。例如We have to deny your payment by cash.和We can only accept L/C payment.后一句強調了接受的現實, 弱化了不接受的現實, 語氣更加委婉。

（4）巧用被動結構。被動結構在英語商務信函中的頻繁使用原因有三: 一是被動結構突出了動作本身而弱化了動作的實施者, 是一種有效的委婉表達方式;二是避免了過多的人稱代詞做主語, 拋開更多的主觀因素從而使得表述更為客觀;三是被動語態較主動語態更加經濟、緊湊。例如If we receive your sight draft drawn under a confirmed, irrevocable L/C ,we will effect the payment.和Payment is to be made against sigh t draft drawn under a confirmed, irrevocable L/C.后一句由于使用了被動結構, 省略了從句, 用更少的語言表達一樣的意思, 更為經濟緊湊。

由于英語在國際商務活動中的絕對統治地位，英語商務信函的熟練寫作成為國際商務人員的必備能力，決定著商務活動的成敗，影響貿易活動的進行，只有熟練地掌握以上原則并且靈活地運用以上技巧，不斷加強有效訓練，才能有效地提高國際商務人員的英語書面溝通能力，提高國際商務活動的效率與成功率。

第二篇：英語商務信函寫作技巧

英語商務信函寫作技巧

英語是國際商業交流的通用語言，但你是否知道如何讓你的書面英語給別人留下深刻的印象呢？一封完美的商務信函可以幫助你取得更好的結果，那就接著看看以下內容，如何助你成為書信大師的？

良好的第一印象

試著用/salutation/制造一個好印象或是作為一封信的開頭，并確定收信人的名字和稱呼是正確的。例如Dear Ms.Jones。如果你不知道他們的姓名的話，可以使用 Dear Sir or Madam。闡明寫信的目的你應該在信的第一段闡明寫信的原由，例如As per our phone conversation, I am writing to provide the information you requested.寫信的原因

寫商務信件的原因有很多種，例如/inquiry/（詢問信息），/request/（請求某人做某事），/apology/（道歉）/complaint/（投訴問題）。這些不同原因就決定了信件的樣式和語氣。請求幫助的信

如果您在寫一封請求幫助的信，你就可以寫 Could you possibly...或是 I would be grateful if you could...轉達壞信息

如果你是要告訴收信人一些壞消息或是道歉，那你就應該寫得禮貌而得體，并說明問題的原因。例如Unfortunately we are not hiring any new staff at the moment.或是 I am afraid that we will be unable to meet your order on time due to problems with our supplier。信件末尾

在最后一段中，你可以把一些closing remarks 寫進去如:Please contact us if you have any further questions。如果你的信中還包括文件等，你可以在信尾處寫上Please find enclosed...或是 I am enclosing...提到今后的聯系時間

信尾處你還應該提到今后聯系的時間，例如 /I look forward to seeing you next Thursday／。結束語

如何寫close或信件的結束語取決于你和收信人的關系何。/Yours faithfully比 yours sincerely更正式，而best regards用于好朋友或是熟悉的人之間。

簽名

在結束語后簽上你的signature（手簽的名字），然后在下面加上你的名字和你的職位。檢查錯誤

在你發信前仔細地proofread你寫的信，看看有沒有語法、拼寫或標點符號的錯誤。最后檢查一下你的信是否清晰、簡短、正確、謙恭、具有說服力及完整。

第三篇：商務信函寫作技巧

商業信函

1.格式問題：

請同學們在BEC的寫作中采用平頭式的寫法。收信人的姓名和地址置于信紙的左上方 地址、稱呼和結束禮詞后沒有標點符號 日期在右上方

段落從頂格開始，段落之間的行距為兩行（但在考試中由于受答題卡限制，請同學們酌情考慮）寫信人的名字和頭銜在簽名下方 2.稱呼和結束禮詞的注意事項： 稱呼的寫法遵循下列原則：

Dear Sir or Madam 寫信給某一公司，不確定具體的收信人 Dear Sir 對男士，但是你不知道他的具體姓名 Dear Madam 對女士，但是你不知道他的具體姓名 Dear Mr Smith 對男士

Dear Ms Smith 對已婚或未婚的女士 Dear Mrs Smith 對已婚女士 Dear Miss Smith 對未婚女士

Dear John(此處John 為英語中常用男名)對朋友或你比較熟悉的人（通常為多年生意伙伴）

稱呼與結束禮詞存在對應的關系，請同學們特別注意： Dear Sir or Madam Yours faithfully Dear Mr/Ms/Mrs/Miss Smith Yours sincerely Dear John Best wishes

以下均為錯誤用法： Dear Mr John Dear Mr John Smith 3.日期：

在英國英語中，天在前，但是在美國英語中，月份在前。所以某些特別的時期容易引起誤解。例如：12 06 2003 在英國指的是：6月21日 在美國指的是：12月6日 因此日期要寫成：12 June 2003 注釋：在bec考試中同學們可以采用恩波所推薦的用法。但是12 06 2003 的用法仍然是可以使用的，因為bec為英版考試。

在使用恩波推薦的用法時，要記住月份使用大些字母開頭。天后不必寫th、rd、nd或者 st。

信件的開頭：

We are writing to enquire about...We are writing in connection with...We are interested in...and we would like to know...環境： You want to know the prices of some air conditioners.We are interested in your air conditioner and we would like to know the prices of some air conditioners.You saw an advertisement in the newspaper yesterday and you want further information.We are

writing in connection with the advertisement in the newspaper yesterday.You want to know if the company you are writing to organizes holidays to Africa.We are writing to inquire about the holidays to Africa that your company organizes.回信的開頭：

Thank you for your letter of(date)

We have received your letter of(date)asking if...enquiring about...enclosing...concerning...環境： A company wrote to you on 23 July.They wanted to know if you sell photocopiers.Thank you for your letter of 23 July, asking if we sell photocopiers.A man wrote to you on 18 December.He wanted employment with your company.He also sent his curriculum vitae.We have received your letter of 18 December, enclosing your curriculum vitae.A company sent you a fax on 3 June.They wanted to know if you were going to the marketing conference in London.Thank you for your fax of 3 June, asking if I was going to the marketing conference in London.A woman telephoned you this morning.She wanted to know if her order No.599 had arrived.Thank you for your telephone call this morning concerning the order No.599.信件的結尾： 一般結尾：

I look forward to receiving your reply/order/products/ect.Looking forward to hearing from you.如果你在信件中提供了信息：

I hope that this information will help you.Please contact me if you need any further information.Please feel free to contact me if you have any further questions.Please let me know if you need any further information.引入主題：

With reference to...Further to...With regard to...I am writing in connection with...注：引入主題的句子可以被寫在信件的開頭，但with regard to 不能用于信件的開頭。環境：(how would you start a letter about each of the following?)an invoice(No.679)for a photocopier With reference to Invoice No.679, we regret to tell you that the product arrived in bad condition.a meeting you had with the addressee on Jan.16th Further to the meeting on 16 January, I am delighted to tell you that we are now able to give you a special offer for our Peach Series computer.an advertisement in the times newspaper I am writing in connection with the advertisement in the times newspaper yesterday.an application for a post as secretary in your company I am writing in connection with your application for a post as secretary in our company.a fax order for six computers that you received today with reference to your fax order for six computer, I regret to tell you that they are out of stock at present.告知好、壞消息：

好消息：

I am pleased delighted happy to tell inform advise you that...壞消息：

I regret am sorry to tell inform advise you that...We regret that...環境：（complete these sentences using phrases for referring and giving good or bad news.）a.___________________________ your order for some cupboards, _____________________ we have had to increase the price.b.____________________________ your application for a post as secretary, ______________________________ that we would like you to start work

as

soon

as

possible.c._________________________________ your application for a post as secretary, ______________________________ that you were not successful.d._________________________________ our telephone conversation this morning, ______________________________ that your car is now ready for you to collect.說明你所能做的和不能做的：

We are unable to...We are able to...We have been forced to...環境： You cannot lower your prices.We regret that we are unable to reduce out prices.You have had to raise your prices because the government has increased the sales tax.We have been forced to raise our prices because the government has increased the sales tax.However, you can give them a discount of 5% if their order is for more than $8,000.We are able to give you a discount of 5% if your order is more than $8,000.With regard to their second question, you cannot accept payment in Egyptian pounds but you can accept US dollars or Euros.We are sorry that we are unable to accept payments in Egyptian pounds but we are able to accept US dollars or Euros.說明原因： This is owing to … due to … a result of … because of …

注：owing to 通常用于不好的消息。如果想在原因中使用動詞，請加上the fact that的從句。

環境：

increase prices---fall of the dollar We have been forced to increase our prices.This is owing to the fall of the dollar.Delay the delivery of the goods---strike by airline pilots We have been forced to delay the delivery of the goods.This is owing to the strike by airline pilots.Increase all salaries by 10%---rise in sales We are able to increase all salaries by 10%.This is the result of a big rise in sales.Cut all salaries by 10%---fall in sales We have been forced to cut all salaries by 10%.This is due to the fact that there has been a fall in sales in the past ten months.Cannot deliver your new order---we have not received your payment fro the last order We regret that we are unable to deliver your new order immediately.This is owing to the fact that we have not received your payment for the last order.Cancel the meeting---a lot of staff have been ill We have been forced to cancel the meeting.This is because some members of our staff have been ill.請求采取行動： Please could you …

We would be grateful if you could …

We would be appreciate it if you could … as soon as possible.without delay.immediately.注：please could you … 是最直接的方式。在要求一些一般性的事情時，可以使用這種表達。

環境：

You have seen an advertisement in the newspaper for a post as office manger.You want an application form.I would appreciate it if you could send me an application form.The photocopier in your office has broken down.You want to have it repaired, quickly.We would be grateful if you could send a repairman to fix our photocopier as soon as possible.You have moved your office and you want the post office to forward your letters to your new address.Please could you forward my letters to my new address.You want the telephone company to put another telephone in your office.You need it urgently.We would appreciate it if you could put another telephone in our office immediately.You have written to a company and you want them to reply quickly.I would be grateful if you could give us a reply quickly.抱歉：

We must apologize for … We apologize for …

We are extremely sorry for …

注：以上句型后請使用動詞ing形式。

以上句型中的for可以換成that，然后用從句表達。

一般來說，解釋產生問題的原因，然后在信的結尾處再次表達歉意。再次抱歉：

Please accept our apologies once again.We hope that this has not caused you any inconvenience.With apologies once again.要求提供信息： Please could you We would be grateful if you could We would appreciate it if you could give us further details about inform us（about/if）… let us know（about/if）…

We would like to know（about/if）…

注：如果需要特別重要的信息，可以在以上句型前使用：in particular。

環境：

You wrote a letter to someone and they haven't replied.You want to know if they received the letter.We would be grateful if you could let us know if the letter has reached you.A businessman is going to your country.He wants you to get a visa for him.You need all the details about his passport（his nationality, date of birth, where his passport was issued, and when it expires）。

Please could you give details about your passport.I would like to know your nationality, date of birth, where your passport was issued and when it expires.You want to know about the same businessman's flight（flight number, date and time of arrival）。In particular, I would like to know your flight number, date and time of arrival.Formal invitation letter template for the event 正式商務邀請函模板 Dear Mr./Ms.：

親愛的（姓）先生/女士：

We would like to invite you to attend the located at on at***.It is our great honor to have you as our guest.We are hoping that we will get the same support from you.我們非常想邀請您參加在某天某時間舉辦的某活動。我們感到非常榮幸能邀請您作為我們的出席嘉賓，同樣也對您作為我們的（顧客/客戶/合作伙伴）表示感謝。我們希望能一直得到您的支持！

The event is prepared in the intention to show our acknowledgment to our most important.Therefore this will be an outstanding opportunity for us to show appreciation of your business, but it the sample time to strenghten our cooperation.籌備活動的目的在于對重要的（顧客/客戶/合作伙伴）表示感謝。因此，這將是一次絕佳的機會讓我們對您的商業來往表示感謝，此外，這也是加強我們合作的好時機。

Please come early so that we can find a comfortable seat for you.We would appreciate if you can attend this event as you are one of out top.請您來早一點以便于我們為您安排座位。如果您能作為頂級的（客戶/合作伙伴）前來參加此次活動我們將不勝感激。

Please let us know if you are attending the event or not by***.無論您***（日期）是否前來，請告知我們。

Hoping for your presence on that day.We look forward meeting you.希望您前來出席，期盼與您相見！Regards, 致敬 Yours ***

第四篇：英語商務信函

(一)信頭(Letter Head)(發信人名稱和地址)(二)封內地址（Inside Address)(三)稱呼(Salutation or Greeting)(四)信的正文(Body of the letter)(五)結束禮詞(Complimentary Close)(六)簽名(Signature)

Establishment of business relations

Kee & Co., Ltd 34 Regent Street

London, UK Inside Address收信人名稱和地址May, 2003 Date Line日期

Dear Sirs: Salutation稱呼

We have obtained your name and address from Dee&Co.Ltd, and we are writing to enquire whether you would be willing to establish business relations with us.We have been importers of shoes for many years.At present, we are interested in extending our range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to place volume orders on you.We look forward to your early reply.Body信文

Yours faithfully Complimentary Close客套結束語

Tony Smith Signature Block簽名欄

日期的英式寫法是日、月、年；美式寫法是月、日、年。為了避免誤解，日期、年份用數字表示，月份則用英文表示，第一個字母要大寫，也可用縮寫。比如May 1，2008(美式寫法)；1 May，2008(英式寫法)。

1.建立辦事處 Establishment of new branch Dear Mr./ Ms, Owing to the large increase in the volume of our trade with this country we have decided to open a branch here, with Mr.Wang Lo as manager.The new branch will open on 1st March and from that date all orders and inquiries should be sent to Mr.Wang Lo at the above address, instead of to our London office.1 We take this opportunity to express our thanks for your cooperation in the past.We hope the new arrangements will lead to even better results.Yours faithfully

2.歇業 Discontinuation of business Dear Mr/Ms, With the demolition of our premises at the above address under a redevelopment scheme, the part of our business carried on there will be discontinued after the end of October.On Monday, 1st October, we are holding a closing-out sale.Stock on hand will be cleared regardless of cost.There will be substantial reductions in all departments and in some cases, prices will be marked down by as much as one half.Stock to be cleared is unrivaled in both variety and quality.As the sale is likely to be well attended, we hope you make a point of visiting the store as early as possible during the opening days.Yours faithfully

3.更改名稱和地址 Change of name and address Dear Mr./ Ms, At our company meeting on 4 September, it was decided that the name of our company would be changed to CNMIEC Lee Co.At the same time, it was decided to move the company from the above address to No3-6 Broadway Street.We will appreciate your informing the appropriate departments of these changes.Yours faithfully

4.新的任命 New appointment Dear Mr./ Ms, We wish to notify you that Mr.Robert Smart, who has been our representative in Southwest England for the past seven years has left our service and therefore no longer has authority to take orders or collect accounts on our behalf.We have appointed Mr.Fred Peterson in his place.Mr.Peterson has for many years been on our sales force and is thoroughly familiar with the needs of customers in your area.We trust you will have good cooperation from him.Yours faithfully

5.公司的建立與重組Establishment or reorganization of company Dear Mr./ Ms, We are pleased to announce that as of 1st June our firm will merge with D & W Co.of this town to form the new firm of CN/CW Co.The new firm will carry on business at 6 Rue de Toqueville, Tripoli, to which address please send all communications after 31st May.We appreciate the confidence you have placed in us in the past and look forward to continued dealings with you.Yours faithfully

6.咨詢 Consultation Dear Mr./ Ms, We are much concerned that your sales in recent months have fallen considerably.At first we

thought this might be due to a slack market, but on looking into the matter more closely, we find that the general trend of trade during this period has been upwards.It is possible that you are facing difficulties of which we are not aware.If so, we would like to know what we can do to help.We, therefore, look forward to receivingfrom you a detailed report on the situation and suggestions as to how we may help in restoring our sales to their former level.Yours faithfully

7.道歉與解釋Apology & Explanation Dear Mr./ Ms, We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10.Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.Yours faithfully

Dear Mr./ Ms, I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.On referring to our earlier correspondence, find that I had mistaken the date for completion.The fault is entirely mine and I deeply regret that it should have occurred.I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay.I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime.These arrangements should see the installation completed by next weekend.Yours faithfully

8.提示Attention Dear Mr./ Ms, On 14 November I submitted a bill for services rendered to your office at the Lille International Exposition.More than a month has now elapsed without payment or acknowledgment of my bill.Please check this oversight, and remit payment at your earliest convenience.I look forward to future services to your corporation.Thank you for your prompt attention to this matter.Yours faithfully

9.感謝信 Thank-You Letter Dear Mr./ Ms, Thank you for your letter of June 4, enclosing an account of the organization and work of your Chamber of Commerce and Industry.We are very grateful for such a detailed account of your activities.This information is certain to help increase our future cooperation.Yours faithfully

10.祝賀信 Congratulation Letter Dear Mr./ Ms, On the occasion of the 35th anniversary of your National Day, please accept our heartiest congratulations.May the trade connections between our countries continue to develop with each passing day!Yours faithfully

Dear Mr.Minister Allow me to convey my congratulations on your promotion to Minister of Trade.I am delighted that many years service you have given to your country should have been recognized and appreciated.We wish you success in your new post and look forward to closer cooperation with you in the development of trade between our two countries.Sincerely

Dear Mr./ Ms, Thank you for your letter conveying congratulations on my appointment.I wish also to thank you for the assistance you have given me in my work and look forward to better cooperation in the future.Si?c%衲ely耍11.邀請與答復щnvitat偩on and Rep聬y 11.邀請與答復щnvitat偩on and Rep聬y 11.邀請與答復щnvitat偩on and Rep聬y Dgar Mr.腸+ Ms(We ?hould like uo i?vite?懨o?r Co聲porati?n?聴o atte?l te 1997 International Fai?àwhich?will be hend from ApRil 29°to May ′àat he abov??address.F?ll€depails on thg Fɡir will be sent in a?week.We?look forward to hearing from you soon, and hope that you will be able to attend.Yours faithfully

Dear Mr./ Ms, Thank you for your letter of March 20 inviting our corporation to participate in the 1997 International Fair.We are very pleased to accept and will plan to display our electrical appliances as we did in previous years.Mr.Li will be in your city from April 2 to 7 to make specific arrangements and would very much appreciate your assistance.Yours faithfully

Dear Mr./ Ms, Thank you very much for your invitation to attend the 1997 International Fair.As we are going to open a repair shop in your city at that time, we are sorry that we shall not be able to come.We hope to see you on some future occasion.Yours faithfully

聨聴

12.宣布訪問Declaring A Visit Dear Mr./ Ms, Mr.William Taylor, President of our Corporation and Mr.James Rogers, Marketing Manager, would like to visit Beijing to continue our discussions on a joint venture.They plan to leave in the second half of April and stay in China about a week.Please let us know if the planned visit is convenient for you and what itinerary you would suggest.If the time of their visit is agreeable, will you kindly request your Embassy here to issue the necessary visa? Yours faithfully

13.活動安排Activity Arrangement Dear Mr./ Ms, We are very pleased to welcome President William Taylor and Manager James Rogers to Beijing and Shanghai in the second half of April for about a week.As requested, we propose the following itinerary for your consideration.Monday, April 18 4.00 p.m.Arrive in Beijing by Flt.xx, to be met at the airport by Mr.President of Asia Trading Co.4.15 Leave for Great Wall Hotel 7.30 Dinner given by President x Tuesday, April 19 9:30 a.m.Discussion at Asia Trading Co.Building 2:00 p.m.Group discussion 8:00 p.m.Cocktail reception given by the British Commercial Counselor in Beijing Wednesday, April 20 9:00 a.m.Discussion 12:00 noon Sign the Letter of Intent 1:30 p.m.Peking Duck Dinner 3:30 p.m.visit the Summer palace 6:00 Departure for Shanghai

Would you please confirm by fax so that we can make arrangements accordingly.Yours faithfully 7

第五篇：英語商務信函

建立辦事處 Establishment of new branch

Dear Mr./ Ms,Owing to the large increase in the volume of our trade with this country we have decided to open a branch here, with Mr.Wang Lo as manager.The new branch will open on 1st March and from that date all orders and inquiries should be sent to Mr.Wang Lo at the above address, instead of to our London office.We take this opportunity to express our thanks for your cooperation in the past.We hope the new arrangements will lead to even better results.Yours faithfully

歇業 Discontinuation of business

Dear Mr/Ms,With the demolition of our premises at the above address under a redevelopment scheme, the part of our business carried on there will be discontinued after the end of October.On Monday, 1st October, we are holding a closing-out sale.Stock on hand will be cleared regardless of cost.There will be substantial reductions in all departments and

in some cases, prices will be marked down by as much as one half.Stock to be cleared is unrivaled in both variety and quality.As the sale is likely to be well attended, we hope you make a point of visiting the store as early as possible during the opening days.Yours faithfully

更改名稱和地址 Change of name and address

Dear Mr./ Ms,At our company meeting on 4 September, it was decided that the name of our company would be changed to CNMIEC Lee Co.At the same time, it was decided to move the company from the above address to No3-6 Broadway Street.We will appreciate your informing the appropriate departments of these changes.Yours faithfully

新的任命 New appointment

Dear Mr./ Ms,We wish to notify you that Mr.Robert Smart, who has been our representative in Southwest England for the past seven years has left our service and therefore no longer has authority to take orders or collect accounts on our behalf.We have appointed Mr.Fred Peterson in his place.Mr.Peterson has for many years been on our sales force and is thoroughly familiar with the needs of customers in your area.We trust you will have good cooperation from him.Yours faithfully

公司的建立與重組Establishment or reorganization of company Dear Mr./ Ms,We are pleased to announce that as of 1st June our firm will merge with D & W Co.of this town to form the new firm of CN/CW Co.The new firm will carry on business at 6 Rue de Toqueville, Tripoli, to which address please send all communications after 31st May.We appreciate the confidence you have placed in us in the past and look forward to continued dealings with you.Yours faithfully

咨詢 Consultation

Dear Mr./ Ms,We are much concerned that your sales in recent months have fallen considerably.At first we

thought this might be due to a slack market, but on looking into the matter more closely, we find that the general trend of trade during this period has been upwards.It is possible that you are facing difficulties of which we are not aware.If so, we would like to know what we can do to help.We, therefore, look forward to receivingfrom you a detailed report on the situation and suggestions as to how we may help in restoring

our sales to their former level.Yours faithfully

道歉與解釋Apology & Explanation

Dear Mr./ Ms,We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10.Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.Yours faithfully

Dear Mr./ Ms,I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.On referring to our earlier correspondence,find that I had mistaken the date for completion.The fault is entirely mine and I deeply regret that it should have occurred.I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay.I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime.These arrangements should see the installation completed by next weekend.Yours faithfully

提示Attention

Dear Mr./ Ms,On 14 November I submitted a bill for services rendered to your office at the Lille International Exposition.More than a month has now elapsed without payment or acknowledgment of my bill.Please check this oversight, and remit payment at your earliest convenience.I look forward to future services to your corporation.Thank you for your prompt attention to this matter.Yours faithfully

感謝信 Thank-You Letter

Dear Mr./ Ms,Thank you for your letter of June 4, enclosing an account of the organization and work of your Chamber of Commerce and Industry.We are very grateful for such a detailed account of your activities.This information is certain to help increase our future cooperation.Yours faithfully

祝賀信 Congratulation Letter

Dear Mr./ Ms,On the occasion of the 35th anniversary of your National Day, please accept our heartiest

congratulations.May the trade connections between our countries continue to develop with each passing day!

Yours faithfully

Dear Mr.Minister

Allow me to convey my congratulations on your promotion to Minister of Trade.I am delighted that many years service you have given to your country should have been recognized andappreciated.We wish you success in your new post and look forward to closer cooperation with you in the development of trade between our two countries.Sincerely

Dear Mr./ Ms,Thank you for your letter conveying congratulations on my appointment.I wish also to thank you for the assistance you have given me in my work and look forward to better cooperation in the future.Sincerely

邀請與答復Invitation and Reply

Dear Mr./ Ms,We should like to invite your Corporation to attend the 1997 International Fair which will be held from April 29 to May 4 at the above address.Full details on the Fair will be sent in a week.We look forward to hearing from you soon, and hope that you will be able to attend.Yours faithfully

Dear Mr./ Ms,Thank you for your letter of March 20 inviting our corporation to participate in the 1997 International Fair.We are very pleased to accept and will plan to display our electrical appliances as we did in previous years.Mr.Li will be in your city from April 2 to 7 to make specific arrangements and would very much appreciate your assistance.Yours faithfully

Dear Mr./ Ms,Thank you very much for your invitation to attend the 1997 International Fair.As we are going to open a repair shop in your city at that time, we are sorry that we shall not be able to come.We hope to see you on some future occasion.Yours faithfully

宣布訪問Declaring A Visit

Dear Mr./ Ms,Mr.William Taylor, President of our Corporation and Mr.James Rogers, Marketing Manager, would like to visitBeijing to continue our discussions on a joint venture.They plan to leave in the second half of April and stay in China about a week.Please let us know if the planned visit is convenient for you and what itinerary you would suggest.If the time of their visit is agreeable, will you kindly request your Embassy here to issue the necessary visa?

Yours faithfully

活動安排Activity Arrangement

Dear Mr./ Ms,We are very pleased to welcome President William Taylor and Manager James Rogers to Beijing and Shanghai in the second half of April for about a week.As requested, we propose the following itinerary for your consideration.Monday, April 18

4.00 p.m.Arrive in Beijing by Flt.xx, to be met at the airport by Mr.President

of Asia Trading Co.4.15 Leave for Great Wall Hotel

7.30 Dinner given by President x

Tuesday, April 19

9:30 a.m.Discussion at Asia Trading Co.Building

2:00 p.m.Group discussion

8:00 p.m.Cocktail reception given by the British Commercial Counselor in Beijing

Wednesday, April 20

9:00 a.m.Discussion

12:00 noon Sign the Letter of Intent

1:30 p.m.Peking Duck Dinner

3:30 p.m.visit the Summer palace

6:00 Departure for Shanghai

Would you please confirm by fax so that we can make arrangements accordingly.Yours faithfully