第一篇:PETS3作文一投訴信
一、pets三級作文概述(含a、b兩節)
三級寫作由a、b兩節組成,考查考生的書面表達能力。
a節:考生根據所給情景(英/中文)寫出約100詞(不計算標點符號)的簡單信件、便箋等。考查寫作信件、通告、便條等簡單應用文的能力,包括應用文的固定格式、如信件的稱呼、署名、結尾套語等。分值為10分。
b節:考生根據所給情景,寫出一篇不少于120詞(不計算標點符號)的文章。提供情景的形式有圖畫、圖表、文字等。考查寫說明性或議論性文章的能力。分值為20分。2006年3月全國英語等級考試三級寫作真題
小作文:新搬來的鄰居日日夜夜裝修,寫一封投訴信。
大作文:媽媽1說:快把梨吃掉,別給奶奶看到,媽媽2說:快挑個大的梨給奶奶送去。請你分析一下這個情況。2006年9月
小作文:你的朋友獲得了博士學位,寫信祝賀他,并告訴他你下周要去紐約出差,到時可以去看他。
大作文:小學生參加軍訓,談談你的觀點。
2007年3月全國英語等級考試三級寫作真題
小作文:寫信給公司各部門,通知下周舉行圣誕晚會,請同事準時到場。
大作文:圖表:在美國,超重的孩子逐年上升,分析原因和后果。
2007年9月全國英語等級考試三級寫作真題
小作文:你在旅游途中感冒了,幸虧導游照顧你,你寫信給旅行社領導表示感謝。
大作文:國慶假期,很多人去風景點游玩,造成過分擁擠的情況,請你分析并給出解決方案。
2008年3月全國英語等級考試三級寫作真題
小作文:求職信 酒店招聘臨時接待員,你寫信去應征。
大作文:一個男孩子騎車跟著一輛大卡車,并用傘柄鉤著卡車,結果受傷了被送進了醫院。
2008年9月全國英語等級考試三級寫作真題
小作文:你買的電視機,只用了幾天就壞了,寫投訴信,要求退貨。
大作文:很多小魚缸里的魚都拼命想游到大魚缸里,請根據這個分析小城市到大城市的移民問題。
二、應用文寫作
三級a節主要考查考生應用文寫作的能力。在應用文中又主要考查書信、通知和便條三種,下面分別介紹這三種文體的寫作。
(一)書信
英語等級考試三級考試常考的信件有:邀請信,應征信,求職信,感謝信,致歉信,道賀信,投訴信,詢問信,推薦信
(一)英文書信的組成英文書信通常有包括以下幾部分:
1.信頭(Heading): 指寫信人的地址和寫信日期
信頭的目的是使收信人知道書信來自何處,何時發出。信頭一般位于信函的右上角,包括發信人的地址和寫信日期。
信頭的地址的寫法要注意英文和中文的不同,英文應遵循“先小后大”的原則,第一行寫門牌號和街道的名稱,第二行寫區、市名、省名、國家名。國家名之前加上郵政編碼。門牌名與街道名之間不用逗號隔開。最后一行寫上發信日期。日期一般有以下幾種寫法:
12th Sept, 2006 12 Sept, 2006 Sept.12th, 2006
如,Mr.Zhang Peng
Department of Foreign Language
Jiangxi Teachers' College
Nanchang, Jiangxi Prov., 330241
P.R.C.Sept.12, 2006
2.信內地址(Inside Name & Address): 指收信人的姓名和地址
信內地址一般位于信函的左上角,位于信紙的左邊頂格,低于信頭一兩行寫起。
3.稱呼(Salutation): 對收信人的稱呼用語
稱呼是寫信人對收信人表示尊敬的敬稱。稱呼從信紙的左端頂格寫起,比信內姓名和地址低一行,.稱呼有多種,視寫信人和收信人的關系而定。每個開頭字母用大寫,結尾用逗號不用冒號。
對男士的稱呼,多用Mr., 對女士的稱呼,多用Mrs., Madam, Miss或Ms.,但是需要注意的是,這些稱呼用在姓氏前或姓氏和名字前,但是不能使用在名字的前面。
4.正文(Body): 正文內容一般包括下面幾點:寫信人身份,寫信事由,寫信的理由,寫信的目的。考場書信一般講究簡單準確,不需辭藻華麗。
5.結束語(Complementary Close): 寫信人對收信人的謙稱。第一個單詞的第一個字母要大寫,最后以逗號結尾。
結束語從信紙的中間或稍右的地方寫起,位于正文下面空兩三行處。不同關系使用不同的結束語。
對于不熟悉的人或團體:Yours truly, Truly yours, Yours faithfully, Faithfully yours
對于上級和長者:Yours respectfully, Respectfully yours, Yours gratefully, Gratefully yours
對于朋友和親屬:Yours, Your loving daughter, Your devoted friend
6.簽名(Signature):
7.附件(Enclosure):
書信寫作是pets三級應用文寫作的重中之重,考試機率很大。下面再從往年考生暴露出來的問題談談書信寫作應注意的幾個方面:
1.明確試題要求
一般來講,應用作文試題會在字數、話題、情景和作者身份等方面提出要求。考生應認真讀,積極構思,確定文章所要表現的主題。
2.確定讀者
應用文寫作要求在寫作之前明確讀者身份,根據情景,根據自己與虛擬讀者的關系確定文章的語氣和措辭。
3.注意格式
pets三級的應用文寫作多以信函為主。因此應熟悉信函的格式。主要是信頭、稱呼、結尾。
4.用詞得當、語法準確、標點拼寫無誤
寫作完畢要認真檢查,避免有關語法、拼寫和標點的錯誤。
(二)信件開頭結尾常用語:
1.信件開頭常用語
I am writing to you to ask about the meeting to be held next month.I have received your letter on Feb.2nd 1998.Thank you very much for the position you are offering.It's a long time that we haven't seen each other.I'm writing to introduce to you one of my good friends, Mr.Smith.2.信件文中常用語
Your presence on this occasion would be our greatest honour.3.信件結尾常用語
With many thanks.Wish you the best of health and success.Your early reply will be highly appreciated.Thanks once more.Many thanks for your kindness.Thanks a lot and best wishes for you.We sincerely hope that you'll accept our apology and keep in contact with us.We look forward to receiving your confirmation by letter or e-mail.How to Write a Letter of Complaint(如何寫投訴信)
1.當對商品或服務不滿時,我們有權投訴;
2.寫投訴信時應注意的幾點。
[寫作導航]產品和服務不令人滿意是常有的事,如果遇到,應投訴,以實現退換或索賠。投訴信可促使商家做到這點;寫投訴信時要很客氣,但語氣要堅定;另外要證明責任確實在商家;最后要明確問題出在哪兒及你的具體要求,還可加上由此而給你來的不便或傷害,以加強投訴信的分量。
Letter of Complaint-一封投訴信
Nov.10,2003
Dear Manager:
Much to my regret, I write this to place a complaint against your had delivery service in your company.The Samsung tape recorder model number JB/4073 which I ordered from your company on Nov.1, arrived yesterday.The serial number of the machine is 4703——0461.I am sorry to report that the recorder has been hadly damaged.There was no unusual damage to the packing case, but when I opened it, I found that the lld of the recorder had been cracked and that the front surface of the machine had been scratched.Since there was such damage to the goods, I decided to file a complaint against the delivery service.Would you please let me know whether I should return the recorder to you for a replacement or if you have an authorized service representative here to which I should take it? I will hold onto this recorder until I hear from you.Sincerely yours,Jonathan Edwards
學校受污染
【內容提示】
假如你是市一中的學生,名叫王紅。你要向本市一家報刊編輯(editor)寫封信,反映你校受污染的問題,呼吁有關部門采取措施,保護環境,防止污染。請你用下面的素材寫100詞左右的一封信。
你校位于山腳下,一條小河從旁邊流過,院內樹木四季常青,鮮花爭艷,景色美似花園。但兩年前,附近建起一家化工廠,排出大量污水、廢氣,造成校園污染,嚴重影響了師生健康。請有關部門出面解決這一問題。
【作文示范】
School Polluted
No.1 Middle School
March 5, 1997
Dear Editor,Our school lies at the foot of a mountain with a small river passing by.It used to look like a beautiful garden.There used to be green trees and all kinds of flowers in our school yard all year round.But great changes have taken place since a chemical works was built near our school two years ago.It produces poisonous gases and pours a large amount of waste water into the river.The terrible pollution has done great harm to us students and teachers as well as to the surroundings.It's time for us to take steps to protect our surroundings and prevent them from being polluted.Yours ever,Wang Hong
【寫法指要】
投訴信(letters of complaint)通常是寫給廠家、商店、消費者協會、報界或廠家、商店的上級主管部門,揭發產品質量的低劣、服務態度的糟糕,抱怨不應出現的情況或問題等,以求得解決的信件。寫投訴信要實事求是地把問題講清楚,態度要冷靜,做到有禮貌,不能惡言傷人。
這封信的作者用的是對比法,先寫學校的地理位置和原先學校的優美環境,后寫化工廠建起后對學校造成的污染,最后提請報界呼吁保護環境的問題。寫得有理有據,令人信服。
第二篇:pets3作文(二)求職信
求職申請(Letter of Application for Employment)
1.考生要注意審題
1)首先仔細閱讀該廣告;
2)弄清楚招聘單位對應聘者的要求;
3)假設自己就是應聘者,對照自身情況,看是否符合要求。
技能(Skills)、專長(Speciality)、所受過的職業訓練(Training)、工作經驗(Experience)和教育背景(Educational Background)
2.寫求職信時應注意的事項
1)寫明你的詳細地址及電話號碼,以便對方與你聯系;
2)稱呼得當。
如果廣告上沒有寫聯系人是誰,則在求職信的開頭可用:Dear Sir或Dear sirs。保險一點,可寫 Dear sir/Dear madam。如果廣告上已寫明聯系人,在寫求職信時,你就應寫其姓名:Dear Mr.Smith, 或Dear Ms.Shirley Green等。
3)求職信應簡短,引人注意。
3.求職申請信的格式
1)開場白(Opener)
最好開門見山,直接寫明你寫此信的目的,避免不必要的客套。
⑴ I'm writing to apply for the position of......advertised in today's Shanghai Daily.⑵ In replying to your advertisement in today's Shanghai Daily, I am applying for the position of......⑶ In /Through today's newspaper I noticed your advertisement for.../I have learned that you are hiring...⑷ I would like to apply for /to be considered as a candidate for the job/ post/ position advertised in.../ I saw advertised in / I have just seen in the...2)正文(Body)
寫求職信就像推銷產品,言辭必須具有說服力,能打動對方。因此在正文中,你必須著重強調你的優點、長處,如學歷、工作經歷等,來證明你就是對方希望招聘的人員。但切忌過分夸張。
⑴ My working experience includes two months part-time receptionist with a CNR Co.and one year part-time assistant office manager for Haper's Stationery.⑵ I feel I am well qualified to...for the following reasons...⑶ I have experience of..., therefore I may have the ability you are looking for.3)結尾(Close)
最后,你可寫一些希望參加面試并請求對方盡快給你答復等客套話。
⑴If my application is successful, I should /would like to...⑵I am available for a personal interview if you are interested in my application.⑶I would appreciate an interview at your convenience.⑷If these meet your requirements, please grant me an interview.I look forward to your early reply.⑸May I discuss my qualifications more fully with you at some time you find convenient? Please call(021)632-8976 at any time.2008.3 真題
Hotel Receptionist
Pleasant mediate-sized hotel at the heart of Cambridge seeks a young person with pleasant personality to assist the reception office.Previous experience an advantage but not essential.Acknowledge of at least one foreign language.The name of the hotel
Write an application letter to the hotel manager to apply the position.The letter must include the
following two points:
The reason that you apply
Ask for the interview
At the end of the letter don’t writer your own name and use “LiLi” instead
開頭
1.In reply to your ad.In today’s China Daily, I respectfully offer my services for the
situation.2.Replying to your ad.In Today’s Washington Post.I wish to apply for the position.3.With reference to your ad.In this morning’s New York Post for a temporary hotel
receptionist, I offer myself for the post.4.Having noticed the enclosed ad.In this morning’s 21 Century, I wish to apply for the
position referred to.5.In answer to your ad.In this morning’sfor a temporary hotel receptionist, I wish to
tender my services.6.Your ad.For a temporary hotel receptionist in the newspaper of March 18 has interested
me.I feel that I have the qualifications necessary to effectively handle the responsibilities of a hotel receptionist.主體:
1)As my resume indicates, I haveyears experience in.My day-to-day output reflects a high level of motivation, efficiency, and ability to meet any objective, I have a proven ability to troubleshoot, perform undera minimum amount of supervision, and demonstrate a high degree of initiative and good judgment.2)As you will note on the enclosed resume, the breadth of my expertise covers a wide area of responsibilities ,I am a hard working ,ambitions leader and motivator of people, recognized for flexibility, adaptability ,and for a high degree of expertise in thefield.3)As a recent graduate ,my professional job experience is necessarily limited.However, I believe that you will find ,and previous employs will verify, that I exhihit intelligence, common sense, initiative, maturity, and that I am eager to make a positive contribution to your hotel.I have not only acquired a lot of knowledge of international commercial law, but learned two foreign two languages as well—English and French.4)I am currently finishing my studies to obtain a degree inat.Having established competence in,I have innovative ideas and the courage to use them.The enclosed resume will provide you with further particular on contributions that I have made to my employer.5)I have outlined some background information about myself below and attached a copy of my resume for you consideration.As a/an,I was responsible for.This experience has enhanced my ability to think and work productively under pressure.I possess a hard-working ethic in pursuit of excellence, superior organizational and managerial skill, and team building talents.Detailed on my resume, you will find a solid background in.I believe you require, I would welcome the opportunity to speak with you in person about my career possibilities.6)As a/anwith experience in,I feel my background may be of interest to you.My qualifications include:.I have always had an interest in, and believe that this
enthusiasm shows in my work.I respond well to a challenge and enjoy the opportunity to enjoy the rewards oh hard work and dedication.I an enclosing a resume, copies of my published paper, and Professor Zhang’s letter of recommendation.7)I am a/anwith an excellent documentable record of accomplishment and success in my field.Highlights of my background include,and.I believe that my qualifications, along with my drive and determination, would make me an excellent candidate for the position.Withyears solidexperience with emphasis on,I an a recognized problem-solver.I also have a solid reputation for realizing corporate goals and objectives and enjoy working independently as in a group.3結尾
求職信的結尾可以提醒用人單位希望得到他的回電或回信,如有面試的機會,并寫上電話號碼,表示感謝。
1)I would appreciate the privilege of an interview.I may be reached at the address given above, r by telephone at 1234567.2)I would be glad to have a personal interview, and can provide references if needed.3)I am available for a personal interview if you are interested in my application.4)I would appreciate an interview at you convenience.5)If these meet your requirements ,please grant me an interview.I look forward to your early reply.6)I welcome the opportunity to meet with you to further discuss my qualifications and your needs.Thank you for your time and consideration.
第三篇:投訴信(模版)
投訴信
Letter of Complaint
投訴信一般是針對質量低劣的產品或者服務而表達的不滿和抱怨,目的是為了讓對方根據所存在的問題給出合理的、所期望的解決方法。
投訴信的結構和內容為:第一部分,說明寫該信的主要意圖,即提出需要解決的問題和該問題給你造成的不良影響,以及解決問題的重要性;第二部分,說明詳細的情況,提出與投訴有關的重要依據,如商品的具體問題、購買日期和地點等;第三部分,提出建議,說出你所希望的解決方法和最后的結果。此外,還可以向對方建議解決問題的最后日期,并表示對所投訴問題的妥善解決充滿信心。
在寫投訴信時應注意以下幾個問題。
(1)要簡潔明了,誠實坦率。說明情況時,只要能夠證明你對此事已做了全面的了解即可,省去不相關的細節,盡量把篇幅限制在一頁之內,不要過于冗長。
(2)語氣堅定又不失禮貌,盡量避免尖銳的挑釁和責問。如果問題是針對個人的,盡量避免把鋒芒對準整個公司和團體。尤其當你投訴的公司或個人與你經常打交道時,一定要講求策略。
(3)如果該公司屢次給你提供質量低劣的服務并拒絕改變該情況,你認為唯一的解決辦法就是訴諸法律,表述你的感覺時要得體而又不失堅定。然而,除非你已決定要訴諸法律時才可以說這樣的話。
(4)如果你想要使你的投訴信更有分量,尤其是你想影響或改變某些立法式規定時,你可以讓幾個人和你聯合簽名。
(5)寫上你的聯系方式(姓名、地址、電話號碼和電子郵件地址等),以備對方與你磋商解決辦法時使用。
投訴信常見的表達方式如下。
(1)Mild(溫和的)complaint:
I am writing to you in connection with/regarding...我寫信是關于……的事。
I am writing to you to complain about the poor service/quality...of...我給您寫信是要對……低劣的服務或質量進行投訴。
I am writing to you to express my dissatisfaction with...我給您寫信是為了對……表示我的不滿。
I am sorry to inform you that...很遺憾,我要通知您的是……
I wish to make a complaint about...我想對……進行投訴。
I am afraid I have a complaint to make about...我只是想對……提出投訴。
(2)Strong(強硬的)complaint:
I feel I must protest/complain about...我覺得我應該對……提出抗議或投訴。
I feel it a must to complain about...我覺得我必須對……進行投訴。
(3)Making requests(提出要求):
I would appreciate it if you would...如果您能……,我將不勝感激。
I will have to insist on a refund in full of the price/charge.我堅持要求全額退款。
I expect to be compensated for all the extra expenses.我期望能得到所有額外費用的賠償。
I would be very grateful if you would...as soon as possible.如果您能盡快……,我將非常感激。
I hope this situation will not occur again.我希望這種情況不會再發生。
Sample 1 Dear Sir/Madam,I am writing to draw your attention to the most undesirable attitude and manner of a particular member of your staff.A week ago, I bought a skirt in the woman's wear department of your supermarket, but when I went back home, it simply shrank after the first-time wash.So I hurried back to your after-sale service for help.When I told what had happened to the girl, Miss Ann White, who was on duty at that time, and asked for refund or exchange, she was so rude on that occasion as to interrupt me continually.Later she even said my misuse caused the result and refused to listen to me any longer.I strongly suggest that Miss White be instructed on the proper manner towards customers.I hope you attach importance to this matter, and settle it as soon as possible.Yours, Wei Lei
Sample 2
Dear Sir/Madam,I am writing to you about a most unhappy experience.Last Wednesday morning, we took a long-route bus of your company from Nanchang to Jinggang Mountain.The bus was scheduled to arrive in Jianggang Mountain at 7 o'clock in the evening, but it stopped midway at 5 pm for mechanical problems.The driver and the ticket seller could neither solve the problem by themselves nor seek help from others.Where we stopped was nowhere near a village.Up until 9 o'clock, another bus finally carried us to a shabby rural motel.We had to pay for our accommodation.The room was too small and the quilt was so dirty.To our surprise, when we just managed to sleep at around 2 am, the driver came to wake us up — the bus had been fixed!
I suggest that you look into this matter immediately and deal with it quickly and properly.Looking forward to your reply.Yours, Wang Li
第四篇:投訴信
湯姆在一家商店購得劣質商品,遂與營業員交涉。但該營業員對他態度粗暴,不予受理,湯姆為此向經理寫一封信。
Dear Manager, Now I am writing to tell you that I bought a TV set from your shop several days ago.But when I brought it home and turned it on, I found it didn’t work properly.So I took it back to the shop and told the assistant what had happened.To my surprise, your assistant didn’t help me to solve the problem.On the contrary, he shouted at me rudely and refused to examine it.I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop.But today, I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously think of the interests of customers.I hope you will look into the matter and give me a reasonable explanation.I am waiting to know how you will deal with it.Thank you for your consideration and I am expecting an early reply.Sincerely yours,Tom
投訴信
寫作指導:
開門見山,點名投訴的內容,是因為服務還是具體的物件 然后:圍繞問題,詳細說明有針對的投訴內容
最后:提出解決問題的最后期限,并希望賭坊正視問題
投訴信模板
Dear_____,1.I’m writing to complain about ______.2.I don’t really want to complain but __________ is bad.3.On the one hand,_________________.4 On the other hand,__________.5.I find it_______.A qualified____________can’t be like ____________.6 Therefore, I require that ______________.And it’s advisable for you to ________.Please consider my requirement at your convenience.I’m looking forward to a satisfactory reply as soon as possible.Yours, _______
1.投訴原因
2投訴主題3.抱怨一
4抱怨二
5投訴的問題給你帶來的后果
6.提出合理建議
假設你是李華,你購買了一部外國某公司生產的手機,因有質量問題,要求該公司更換,請根據下列要點,用英文寫一封電子郵件。
要點:1.問題:手機不響鈴,不能發短信;該產品已售完,無法更換;型號新,無配件,無法維修。
2要求:公司盡快予以更換。
Dear Sir, I am writing to you for the mobile phone of Dephones250 I bought on 20th Dec.2015 at Tele Mall in Wuhan, China.It was only ten days later that the mobile phone couldn’t ring and I couldn't send short messages with it.Then I had to take it to the seller.but I was told that the model had been sold out and I had to wait at least three months for a new one.Later, I went to the repairman.He said since it was a new model in China, it was impossible to fix it without the right spare part.I was so desperate on hearing that.How can I wait that long? A qualified mobile phone can' t be like the one I have bought.Therefore, I require that you send me a new one of the same model within a month Thank you for your consideration.Sincerely yours,Li Hua
第五篇:投訴信格式[范文模版]
投訴信格式范本一:
關于對××涉嫌××(如貪污、受賄、瀆職、挪用公款)等問題的舉報
舉報人:姓名(可匿名、化名,最好署實名舉報貪官),住址,聯系電話。
被舉報人:姓名(向紀檢監察機關舉報時,被舉報對象須是中共黨員或國家干部),所在單位,職務。
反映問題的性質:× ×(如涉嫌貪污、受賄、挪用公款等)
事實與理由[用最簡潔的語言寫清]:被反映人在什么時間、什么地點,以什么手段實施什么樣的行為,造成什么樣的后果;違反什么規定第 …條。
舉報信的關鍵是在正文部分。
①要用最簡練的語言寫正文部分,把要舉報的問題寫清楚。
②敘述案件情況要按照時間順序,逐項寫明案件發生的時間、地點、手段、具體情節和后果等。
③如果掌握有違法(犯罪)違紀證據或者有證明人、知情人的,還要將證據情況,證明人和知情人的姓名、單位、電話及聯系辦法等寫清楚。
④在舉報信的結尾部分,要發表自己對案件的看法,提出具體的要求,并簽上自己的姓名,寫上聯系辦法和寫信的時間。
投訴信格式范本二:
舉報人:XXXXXXX
被舉報人:XXX國土資源局
事由
因XXX國土資源局非法出讓國有土地、不收、少收XXXXXX房地產開發有限公司(以下簡稱XXXX)土地出讓金X億多萬一事。
事實和理由
位于XXXXXXXX建設開發項目“XXXXXXX(項目)”,XXXX的“XXXXXXX”是XX市紀律檢查委員會以“舊城改造”為主題的引資項目,被XX市委立為“重點工程”。
在XXXX年X月XX日XX公司以XXXXXX萬元和XXXXXX萬元竟得兩塊宗地地段XXXXX平方米、XXXXXX平方米的土地使用權。
XX市國土資源局在XX公司沒有“建設用地計劃”,沒有省發改委的《項目批文》,沒有市政府出具的《建設用地批準書》,gongwen.1kejian.com/zt/tousuxin/沒有領取《建設用地規劃許可證》,沒有繳清兩宗地段的國有土地使用權出讓金的情況下,就將兩宗地地段XXXXXX平方米、XXXXX平方米的土地使用權非法批給了XX市佳源房地產開發有限公司用于商鋪、商城開發。
1、XX公司憑借XXXXX地塊”XXXXX平方米土地證從XXXX年至XXXX年占用國有土地用于商鋪開發已達XXX畝,而土地出讓金只繳了XX畝左右。
2、XX公司憑借市政府和XX市國土資源局的合同及相關批文,上繳了XXXXXXX(約XXX畝)國有土地使用權出讓金XXXXX萬元后,于XXXX年至XXXX年非法占用國有土地用于商鋪開發超過XXXX畝。
從XX市財政局提供的資料顯示,XX公司到目前為止向XX市財政局共繳以上兩宗國有土地使用權出讓金XXXXX元,欠繳達X個多億這已是不爭的事實,這是典型的批小用大。
XX市國土資源局的做法已不是簡單瀆職行為,而是一種腐敗,是一種以政府職能部門為核心的集體腐敗,懇請上級主管部門認真查處XX市國土資源局的違規、違紀行為,追究職能部門及當事人的法律責任。
此致
敬禮
舉報人:
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