第一篇：機場服務中英文對照

4.2.1.1.1開始辦理乘機手續通知

前往____①的旅客請注意：

您乘坐的〔補班〕⑩____②次航班現在開始辦理乘機手續，請您到____③號柜臺辦理。

謝謝！

Ladies and Gentlemen, may I have your attention please:

We are now ready for check－in for 〔supplementary〕⑩flight ____② to ____ ①at counter

No.____ ③.Thank you.4.2.1.1.2推遲辦理乘機手續通知

乘坐〔補班〕⑩____②次航班前往____ ①的旅客請注意：

由于〈1.本站天氣不夠飛行標準2.航路天氣不夠飛行標準3.____ ①天氣不夠飛行標準4.飛機調配原因5.飛機機械原因6.飛機在本站出現機械故障7.飛機在____ ①機場出現機械故障8.航行管制原因9.____ ①機場關閉10.通信原因〉（11），本次航班不能按時辦理乘機手續。〔預計推遲到____ ⑤點____ ⑥分辦理。〕⑩請您在出發廳休息，等候通知。

謝謝！

Ladies and gentlemen, may I have your attention please:

Due to 〈1.the poor weather condition at our airport 2.the poor weather condition over the air route 3.the poor weather condition over the ____ ①airport 4.aircraft reallocation 5.the maintenance of the aircraft 6.the aircraft maintenance at our airport 7.the aircraft maintenance at the____ ① airport 8.air traffic congestion 9.the close-down of ____ ①airport 10.communication trouble〉（11）,the 〔supplementary〕⑩flight ____② to____ ①has been delayed.The check-in for this flight will be postponed 〔to____ ⑤:____ ⑥ 〕⑩.Please wait in the departure hall for further inＦＯＲＭation.Thank you.4.2.1.1.3催促辦理乘機手續通知

前往____ ①的旅客請注意：

您乘坐的〔補班〕⑩____②次航班將在____ ⑤點____ ⑥分截止辦理乘機手續。乘坐本次航班沒有辦理手續的旅客，請馬上到____ ③號柜臺辦理。謝謝！

Ladies and Gentlemen, may I have your attention please:

Check-in for 〔supplementary〕⑩flight ____② to____ ① will be closed at ____ ⑤:____ ⑥Passengers who have not been checked in for this flight , please go to counter No.____ ③immediately.Thank you.4.2.1.1.4過站旅客辦理乘機手續通知

乘坐〔補班〕⑩____②次航班由____ ①經本站前往____ ①的旅客請注意：

請您持原登機牌到〔____ ③號〕⑩〈1.柜臺2.服務臺3.問詢臺〉（11）換取過站登機牌。

謝謝！

Passengers taking 〔supplementary〕⑩flight____② from ____ ① to ____ ① , attention please:

Please go to the 〈1.Counter 2.service counter 3.InＦＯＲＭation desk〉（11）〔N0.____ ③〕⑩ to exchange your boarding passes for transit passes.Thank you.4.2.1.1.5候補旅客辦理乘機手續通知

持〔補班〕〕⑩____②次航班候補票前往____ ①的旅客請注意：

請馬上到____ ③號柜臺辦理乘機手續。

謝謝！

Ladies and gentlemen, may I have your attention please:

Stand-by passengers for 〔supplementary〕⑩flight ____ ②to ____ ①, please go to counter No.____ ③ for check-in.Thank you.4.2.1.2登機類廣播用語包括三種（見3.1.1.2）。

4.2.1.2.1正常登機通知 〔由____ ①備降本站〕⑩前往____ ①的旅客請注意：

您乘坐的〔補班〕⑩____②次航班現在開始登機。請帶好您的隨身物品，出未登機牌，由____④號登機口上〔____⑧號〕⑩飛機。〔祝您旅途愉快。〕⑩

謝謝！

Ladies and Gentlemen, may I have your attention please:

〔Supplementary〕⑩flight____② 〔alternated from ____ ①〕to____ ① is now boarding.Would you please have your belongings and boarding passes ready and board the aircraft 〔No.____⑧〕⑩through gate NO.____④.〔We wish you a pleasant journey.〕⑩

Thank you.4.2.1.2.2催促登機通知

〔由____ ①備降本站〕⑩前往____ ①的旅客請注意：

您乘坐的〔補班〕⑩____②次航班很快就要起飛了，還沒有登機的旅客請馬上由____④號登機口上〔____⑧號〕⑩飛機。〔這是〔補班〕⑩____②次航班〈1.第____⑦次2.最后一次〉（11）登機廣播。〕⑩

謝謝！

Ladies and gentlemen, may I have you attention please:

〔supplementary〕⑩flight ____ ②to ____ ① 〔alternated from____ ① 〕⑩ will take off soon.Please be quick to board the aircraft 〔No.____⑧〕⑩through gate No.____④.〔This is the 〈1.____⑦ 2.final 〉（11）call for boarding on 〔supplementary〕⑩flight ____ ②.〕⑩

Thank you.4.2.1.2.3過站旅客登機通知

前往____ ①的旅客請注意：

您乘坐的〔補班〕⑩____②次航班現在開始登機，請過站旅客出示過站登機牌，由____④號登機口先上〔____⑧號〕⑩飛機。

謝謝！

Ladies and gentlemen, may I have your attention please:

〔Supplementary〕⑩flight____ ②to ____ ① is now ready for boarding.Transit passengers please show your passes and board 〔aircraft No.____⑧〕⑩first through No.____④.Thank you.4.2.1.3航班延誤取消類廣播用語包括四種（見3.1.1.3）。

4.2.1.3.1航班延誤通知

〔由____ ①備降本站〕⑩前往____ ①的旅客請注意：

我們抱歉地通知，您乘坐的〔補班〕⑩____②次航班由于〈1.本站天氣不夠飛行標準2.航路天氣不夠飛行標準3.____ ①天氣不夠飛行標準4.飛機調配原因5.飛機機械原因6.飛機在本站出現機械故障7.飛機在____ ①機場出現機械故障8.航行管制原因9.____ ①機場關閉10.通信原因〉（11）〈1.不能按時起飛2.將繼續延誤3.現在不能從本站起飛〉（11），起飛時間〈1.待定2.推遲到____ ⑤點____ ⑥分〉（11）。在此我們深表歉意，請您在候機廳休息，等候通知。〔如果您有什么要求，請與〔____③號〕⑩〈1.不正常航班服務臺2.服務臺3.問詢臺〉（11）工作人員聯系。〕⑩

謝謝！

Ladies and gentlemen, may I have your attention please:

We regret to announce that 〔supplementary〕⑩flight ____②〔alternated from ____ ①〕to____ ① 〈1.can not leave on schedule 2.Will be delayed to____ ⑤:____ ⑥ 3.Will be further delayed 〔to____ ⑤:____ ⑥ 〕⑩ 4.can not take off now 〉（11）due to 〈1.The poor weather condition at out airport 2.the poor weather condition over the air route 3.The poor weather condition at ____ ① airport 4.aircraft reallocation 5.the maintenance of the ____ ① airport 8.Air traffic congestion 9.the close-down of ____ ① airport 10.communication trouble 〉（11）.Would you please remain in the waiting hall and wait for further inＦＯＲＭation.〔If you have any problems or questions, please contact with the 〈1.Irregular flight service counter 2.service counter 3.InＦＯＲＭation desk 〉（11）〔No.____③〕⑩〕⑩

Thank you.4.2.1.3.2所有始發航班延誤通知

各位旅客請注意：

我們抱歉地通知，由于〈1.本站天氣原因2.本站暫時關閉3.通信原因〉（11），由本站始發的所有航班都〈1.不能按時2.將延誤到____ ⑤點____ ⑥分以后〉（11）起飛，在此我們深表歉意，請您在候機廳內休息，等候通知。

謝謝！

Ladies and gentlemen, may I have your attention please: We regret to announce that all outbound flights 〈1.can not leave on schedule 2.Will be delayed to____ ⑤:____ ⑥ 〉（11）due to 〈1.the poor weather condition at our airport 2.the temporary close-down of our airport 3.Communication trouble 〉（11）.Would you please remain in the waiting hall and wait for further inＦＯＲＭation.Thank you.4.2.1.3.3航班取消通知（出港類）

〔由____ ①備降本站〕⑩前往____ ①的旅客請注意：

我們抱歉地通知，您乘坐的〔補班〕⑩____②次航班由于〈1.本站天氣不夠飛行標準2.航路天氣不夠飛行標準3.____ ①天氣不夠飛行標準4.飛機調配原因5.飛機機械原因6.飛機在本站出現機械故障7.飛機在____ ①機場出現機械故障8.航行管制原因9.____ ①機場關閉10.通信原因〉（11）決定取消今日飛行，〈1.明日補班時間2.請您改乘〈1.今日2.明日〉（11）〔補班〕〉⑩____②次航班，起飛時間〉（11）〈1.待定2.為____ ⑤點____ ⑥分〉（11）。在此我們深表歉意。〔請您與〔____③號〕⑩〈1.不正常航班服務臺2.服務臺3.問詢臺〉（11）工作人員聯系，〔或拔打聯系電話____⑨，〕⑩我們將為您妥善安排。〕⑩

謝謝！

Ladies and Gentlemen, may I have your attention please:

We regret to announce that 〔supplementary〕⑩flight____② 〔alternated from ____ ①〕⑩to ____ ①has been cancelled due to 〈1.the poor weather condition at our airport 2.the poor weather condition over the air route 3.the poor weather condition at the ____ ①airport 4.aircraft reallocation 5.the maintenance of the aircraft 6.the aircraft maintenance at our airport 7.the aircraft maintenance at the ____ ①airport 8.air traffic congestion 9.the close-down of ____ ①airport 10.communication trouble 〉（11）〔supplementary〕（11）flight____②〉（11）〔to tomorrow〕⑩〔at____ ⑤：____ ⑥ 〕⑩.〔Would you please contact with 〈1.irregular flight service counter 2.service counter 3.inＦＯＲＭation desk〉（11）〔No.____③〕⑩.〔or call____⑨.〕⑩We will make all necessary arrangements.〕⑩

Thank you.4.2.1.3.4不正常航班服務通知

〔由____ ①備降本站〕⑩乘坐〔補班〕⑩____②次航班前往____ ①的旅客請注意：

請您到〈1.服務臺2.餐廳〉（11）憑〈1.登機牌2.飛機票〉（11）領取〈1.餐券2.餐盒3.飲料、點心〉（11）

謝謝！

Passengers for 〔supplementary〕⑩ flight ____② 〔alternated from____ ①〕⑩to ____ ①, attention please:

Please go to 〈1.servce counter 2.restaurant〉（11）to get 〈1.a meal coupon 2.a meal box 3.the refreshments〉（11）and show your 〈1.boarding passes 2.Air-tickets〉（11）for identification.Thank you.4.2.2進港類廣播用語包括五種（見3.1.2）。

4.2.2.1正常航班預告

迎接旅客的各位請注意：

由____ ①〔、____ ①〕⑩飛來本站的〔補班〕⑩____②次航班將于___ ⑤點____ ⑥分到達。

謝謝！

Ladies and Gentlemen, may I have your attention please:

〔Supplementary〕⑩flight ____②from____ ①〔、____ ①〕⑩ will arrive here at___ ⑤:____ ⑥.Thank you.4.2.2.2延誤航班預告

迎接旅客的各位請注意：

我們抱歉地通知，由____ ①〔、____ ①〕⑩飛來本站的〔補班〕⑩____②次航班由于〈1.本站天氣不夠飛行標準2.航路天氣不夠飛行標準3.____ ①天氣不夠飛行標準4.飛機調配原因5.飛機機械原因6.飛機____ ①機場出現機械故障7.航行管制原因8.____ ①機場關閉9.通信原因〉（11）〈1.不能按時到達2.將繼續延誤〉（11），〈1.預計到達本站的時間為___ ⑤點____ ⑥分2.到達本站的時間待定〉（11）

謝謝！

Ladies and Gentlemen, may I have your attention please:

We regret to announce that 〔supplementary〕⑩flight ____② from ____ ①〔、____ ①〕⑩〈1.can not arrive on schedule 2.will be deleyed to ___ ⑤:____ ⑥ 3.will be further delayed 〔to___ ⑤:____ ⑥ 〕⑩〉（11）due to〈1.The poor weather condition at our airport 2.the poor weather condition over the air route 3.the poor weather condition at ____ ① airport 4.aircraft reallocation 5.the maintenance of the aircraft 6.the aircraft maintenance at the ____ ① airport 7.air traffic congestion 8.the close-down of ____ ① airport 9.communication trouble 〉（11）.Thank you.4.2.2.3航班取消通知（進港類）

迎接旅客的各位請注意：

我們抱歉地通知，由____ ①〔、____ ①〕⑩飛來本站的〔補班〕⑩____②次航班由于〈1.本場天氣不夠飛行標準2.航路天氣不夠飛行標準3.____ ①天氣不夠飛行標準4.飛機調配原因5.飛機機械原因6.飛機在____ ①機場出現機械故障7.航行管制原因8.____ ①機場關閉9.通信原因〉（11）已經取消。〔〈1.明天預計到達本站的時間為____⑤點____ ⑥分2.明天到達本站的時間待定〉（11）。〕⑩

謝謝！

Ladies and Gentlemen, may I have your attention please:

We regret to announce that 〔supplementary〕⑩flight ____②from ____ ①〔、____ ①〕⑩ has been cancelled due to 〈1.the poor weather condition at our airport 2.the poor weather condition over the air route 3.the poor weather condition at____ ① airport 4.aircraft reallocation 5.the maintenance of the aircraft 6.the aircraft maintenance at the ____ ①airport 7.air traffic congestion 8.the close-down of ____ ①airport 9.communication trouble〉（11）.〔This flight has been recsheduled to 〈1.tomorrow at ___ ⑤:____ ⑥ 2.arrive 〉（11）.〕⑩

Thank you.4.2.2.4航班到達通知

迎接旅客的各位請注意：

由____ ①〔、____ ①〕⑩飛來本站的〔補班〕⑩____②次航班已經到達。

謝謝！

Ladies and Gentlemen, may I have your attention please:

〔supplementary〕⑩flight ____②from ____ ①〔、____ ①〕⑩ is now landing.Thank you.4.2.2.5備降航班到達通知

由____ ①備降本站前往____ ①的旅客請注意：

歡迎您來到____ ①機場。您乘坐的〔補班〕⑩____②次航班由于〈1.____ ①天氣不夠飛行標準2.航路天氣不夠飛行標準3.飛機機械原因4.航行管制原因5.____ ①機場關閉〉（11）不能按時飛往____ ①機場，為了您的安全，飛機備降本站。〔請您在候機廳內休息，待候通知。如果您有什么要求，請與〔____③號〕⑩〈1.不正常航班服務臺2.服務臺3.問詢臺〉（11）工作人員聯系。〕⑩ 謝謝！

Passengers taking 〔supplementary〕⑩flight____⑧ from ____ ①to ____ ①,attention please:

Welcome to ____ ①airport.Due to 〈1.the poor weather condition at ____ ①airport 2.the poor weather condition over the air rout 3.the maintenance of the aircraft 4.Air traffic congestion 5.the close-down of ____ ①airport〉（11）,your flight has been diverted in our airport for your security.〔Would you please in the waiting hall and wait for further inＦＯＲＭation.If you have any problems or questions, please contact with the 〈1.irregylar flight service counter 2.service counter 3.InＦＯＲＭation desk 〉（11）〔N0.____③〕⑩〕⑩.Thank you.①：表示在____處填入航站名稱；

②：表示在____處填入航班號；

③：表示在____處填入辦理乘機手續柜臺號、服務臺號或問詢臺號；

④：表示在____處填入登機口號；

⑤：表示在____處填入二十四小時制小時時刻；

⑥：表示在____處填入分鐘時刻；

⑦：表示在____處填入播音次數；

⑧：表示在____處填入飛機機號；

⑨：表示在____處填入電話號碼；

⑩：表示〔〕中的內容可以選用，或跳過不用；

（11）：表示需從〈〉中的多個要素里選擇一個，不同的要素用序號間隔

第二篇：機場中英文對照

機場中英文對照

辦理登機

補票處stand-by ticket counter 航班顯示板flight inFORMation board 辦理登機手續柜臺check-in counter 中轉柜臺transfer correspondence 中轉 transfers 中轉處 transfer correspondence 中轉旅客 transfer passengers 航班號 flt no（flight number）flight no.候機室 departure lounge 機票確認 ticket confirm 旅客姓名 name of passenger 機場牌子

登機 boarding 登機口 gate； departure gate 登機牌 boarding pass（card）登機手續辦理 check-in 詢問處Information 自動出入門automatic door 到達大廳arrival lounge 離港大廳departure lounge 過站大廳transit lounge 國內出發Demestic Departure 國際出發Abroad(International)Departure 機場大廈/候機樓terminal departure building 國際航班出港大廈international departure building 電話/電報/傳真間telephone/telegram/fax room 廣播室public address 簽派室dispatch office 機場公安局（警察局）police office 體溫檢測儀boby temperature scanner 醫療中心medical centre 承運人（公司）carrier 出口 exit； out； way out 出租車乘車點 taxipick-up point 大轎車乘車點 coachpick-up point 國際航班出港 international departure 國際航班旅客 international passengers 國際候機樓 international terminal 國際機場 international airport 國內機場 domestic airport 由此乘電梯前往登機 stairs and lifts to departures 由此上樓 up； upstairs 由此下樓 down； downstairs 海關

quarantine 檢疫 Customs 海關 出境檢查emigration control 報關物品goods to declare 不需報關nothing to declare 過境 transit 安全檢查Security Check 出境Departure 入境Arrival 過境室Transit Lounge 查檢護照證件Immigration 海關服務臺Customs Information 或Customs Service 護照檢查處 passport control immigration 貨幣申報 Currency Declaration 免稅商品 Duty-Free Items 需課稅商品 Dutiable Goods 有關行李

旋轉行李傳送帶carousel 行李 Baggage/Luggage 托運的行李 Checked baggage 行李領取處 Baggage claim area ； luggage claim； baggage claim 隨身行李 Carry-on baggage 行李牌 Baggage Tag； luggage tag 行李推車Luggage Cart 行李暫存箱 luggage locker 特殊情況

貨幣兌換處 money exchange； currency exchange 延誤 delayed 已降落 landed 預計時間 scheduled time（sched）

第三篇：物業管理服務現場中英文對照

物業管理服務現場中英文對照

1目的規范物業管理服務現場的英文翻譯。

2范圍

集團下屬各一線物業公司。

3職責

3.1集團物業管理部負責組織本規范的編制、修訂，以及監督執行。

3.2各一線物業公司結合自身情況對本規范提出修訂建議，并落實執行。4應用說明

4.1自本規范下發之日起，需要使用英文的標識、公文及日常用語等內容，需嚴格遵照本規范要求執行。本規范未含括的標識、公文、對話等物業管理用語，各一線公司可自行聘請當地權威翻譯機構或專業人員進行翻譯，以確保翻譯的準確性，并報集團物業管理部備案。

4.2非涉外項目，服務現場應注意避免在不必要的場合過多使用中、英雙語標識。

5物業管理常用語中英文對照

5.1標識類

5.1.1普通標識

5.1.1.1小區平面圖、小區交通導向示意圖

Residential Quarter Chart / Residential Quarter Route Map

5.1.1.2出口、入口、安全出口、無障礙通道、消防通道

Exit/ Entrance / Safety Exit / Barrier-free Access / Fire Exit

5.1.1.3磁卡感應器（讀卡器）、推（門）、拉（門）

Card Reader / Push / Pull

5.1.1.4請訪客按鍵“房號+#”，與業主聯系開門。

Press “Rm.No.+ #” to speak to the resident.5.1.1.5消防疏散示意圖

Fire Exit Route Map

5.1.1.6電梯維修，暫停使用

Out of Service, Elevator Undergoing Essential Maintenance

5.1.1.7消防栓、消防報警按鈕（發生火警請按下該按鈕）

Fire Hydrant / Fire Alarm Button(press this button in case of fire)

5.1.1.8私家車位、自行車（摩托車）停放點

Private Car Parking / Bicycle & Motorcycle Parking

5.1.1.9顧客意見箱、訪客登記處

Suggestion Box / Visitor Registration

5.1.1.10請您出示有效身份證件進行登記

Please show valid ID card for registration

5.1.1.11泳池開放時間、噴泉開啟時間、深水區、淺水區、水深1.2米 Swimming Pool Opening Hours / Fountain Opening Hours / Deep-Water Area / Shallow Water Area / Water depth 1.2m

5.1.1.12男洗手間、女洗手間、更衣室、女/男更衣室

Men’s Restrooms / Women's Restrooms / Dressing Room / Female/Male Dressing Room

5.1.1.13監控中心

Monitoring Center

5.1.1.14（會議室、棋牌室）使用中、空置中

(Conference Room / Chess & Cards Room)Occupied / Vacant

5.1.1.15價格公示牌、服務項目一覽表

Price List / List of Services

5.1.1.1624小時服務電話、消防報警電話、交通報警電話、求救電話、醫療急救電話

24-hour Phone Service / Fire Alert Number / Traffic Accident Alert Number / Emergency Alert Number / Emergency Number for Medical Services

5.1.1.17垃圾桶（果皮箱）、可回收垃圾、不可回收垃圾

Garbagebin / Recyclable Garbage / Non-recyclable Garbage

5.1.1.18請愛護草坪！

Please keep off the Grass!

5.1.1.19正在維修中、正在清潔中、正在養護中

Under Repair/ Cleaning in Progress /Maintenance Work in Progress

5.1.2警示標識

5.1.2.1請隨手關門、防止陌生人尾隨

Please close the door behind you and help prevent unauthorized entry

5.1.2.2此門自動開閉，請勿推拉

Please do not push or pull the automatic door

5.1.2.3機房重地，危險場所!非授權人士請勿進入

Equipment Room, Danger!No Unauthorized Access

5.1.2.4有電危險！防止兒童靠近

Beware of Electric Shock！Keep Children Away

5.1.2.5有人工作，嚴禁合閘！

Machine being worked with, Do not switch it on！

5.1.2.6油漆未干，請勿觸摸！

Wet Paint.Please do not touch!

5.1.2.7兒童乘坐電梯，須有成年人陪同。緊急情況，請按緊急按鈕求助。Children must be accompanied by an adult in the elevator.In case of emergency, please press the emergency button.5.1.2.8兒童乘坐電梯，須有成年人陪同。緊急情況，請撥打求助電話。Children must be accompanied by an adult in the elevator.In case of emergency, please dial the emergency center for help.5.1.2.9車庫危險，請注意安全！

Caution!

5.1.2.10請注意行人！

Caution Pedestrian Crossing!

5.1.2.11下坡路陡，小心慢行！

Steep Descent, Reduce Speed!

5.1.2.12雨天路滑，請慢行！

Slippery Road, Reduce Speed!

5.1.2.13轉彎慢行！

Sharp Turn, Reduce Speed!

5.1.2.14夜間請勿使用遠光燈

Do not use high beam headlights for night driving

5.1.2.15車輛停放憑證，請隨身攜帶

Parking permit required, please display at all times

5.1.2.16請務必將車門鎖好，貴重物品請隨身攜帶

Please lock your car and take care of your valuables

5.1.2.17請勿停車！

No Parking!

5.1.2.18水深危險，謹防落水

Danger, Deep-Water Area, Beware of Drowning

5.1.2.19貴重物品，請妥善保管

Please Take Care of Your Valuables

5.1.2.20請勿攜帶貴重物品、請妥善保管個人物品

Please do not take valuables with you / Take Care of Your Belongings

5.1.2.21請照顧好兒童！

Watch out for Children!

5.1.2.22消殺藥品投放點，請注意安全！

Danger!Disinfectant Station, Caution!

5.1.2.23道路施工，請繞道行走！

Under Construction, Please use an alternative route!

5.1.2.24危險！注意安全！

Danger!Caution!

5.1.2.25小心觸電！小心墜物！小心碰頭！小心摔倒！小心滑倒！請勿跳水！請勿戲水！請勿潛水！請勿攀爬！請勿翻越！請勿跨越！請勿踐踏！Electric Shock!/ Beware of Falling Objects!/ Mind Your Head!/ Please Mind Your Step!/

Take Care!Slippery Surface!/ No Jumping!/ No Playing!/ No Diving!/ No Climbing!/

No Trespassing!/ No Crossing!/ Please Keep Off!

5.1.2.26私家地方，閑人免進

This is Private place, Authorized Personnel Only

5.1.2.27私家花園，閑人免進

This is Private Garden, No Admittance

5.1.2.28嚴禁高空拋物！

Throwing objects strictly prohibited!

5.1.2.29公共活動場所，請勿遛狗，以免滋擾他人。

Public Activity Area;Please respect the Privacy of Other Users, No Dogs.5.1.2.30救生器材，非緊急情況請勿動用

Use lifesaving equipment only in case of emergency

5.1.2.31危險設施，請勿靠近！

Dangerous facilities, Keep off!

第四篇：酒店服務禮儀中英文對照

酒店服務禮儀

Hotel Service Etiquette 模塊一 酒店服務禮儀基礎知識

Module One The Basic Information of Hotel Service Etiquette

一、什么是禮儀

Section one What’s the Etiquette?

二、酒店服務禮儀

Section Two Hotel Service Etiquette(一)酒店服務禮儀的定義

1.Definition of Hotel Service Etiquette

(二)酒店服務禮儀的原則

2.Principle of Hotel Service Etiquette(三)酒店服務禮儀的內容

3.Content of Hotel Service Etiquette

(四)酒店服務禮儀的

4.Effect of Hotel Service Etiquette(五)學習酒店服務禮儀的方法

5.The Ways of learning Hotel Service Etiquette

(六)學習酒店服務禮儀的意義

6.Significance of learning Hotel Service Etiquette

三、角色定位與服務意識

Section Three Role Orientation and Service Consciousness

(一)角色定位

(二)服務意識

1.Role Orientation 2.Service Consciousness

模塊二 酒店服務人員的儀容儀表

Module Two Appearance and Dress of Hotel Service Staff

一、概述

Section One Introduction

二、儀容

Section Two Appearance(一)酒店服務人員儀容的基本要求

1.Basic Requests to Appearance of Hotel Service Staff(二)酒店服務人員的化妝原則

2.Principles for make-up of Hotel Service Staff

三、儀表

Section Three Dress(一)著裝的原則

1.Principle of Dress

(二)酒店服務人員服飾禮儀

2.Dress Manners of Hotel Service Staff 模塊三 酒店服務人員的儀態

Module Three Deportment of Hotel Service Staff

一、概述

Section One Introduction

二、表情語

Section Two Facial Expression(一)微笑

1.Smiling(二)目光

2.Look in eyes

三、動作語

Section Three Body Language(一)手勢語

1.Gesture(二)站姿

2.Standing Posture(三)坐姿

3.Sitting Posture

(四)走姿

4.Walking Posture

(五)蹲姿

5.Crouching Posture

模塊四 酒店服務的語言藝術

Module Four Linguistic Art of Hotel Service

一、酒店服務語言概述

Section One Introduction of Linguistic Art of Hotel Service(一)酒店服務語言的基本要求

1.Basic Requests to Linguistic Art of Hotel Service

(二)酒店服務語言的基本原則

2.Basic Principles of Linguistic Art of Hotel Service(三)酒店服務的語言藝術及其作用

3.Linguistic Art of Hotel Service and its significance

二、酒店服務語言的應用

Section Two Applications of Hotel Service Language(一)迎候語言

1.Language of Meeting the Guests(二)交流語言

2.Language of Communication(三)電話語言

3.Language in Telephone

(四)語言禁忌

4.Language Inhibitions

三、服務語言藝術的培養途徑 Section Three Cultivating Approach of Linguistic Art of Hotel Service

模塊五 會議服務禮儀

Module Five Conference Service Etiquette

一、會議的概念

Section One The Concept of Conference

二、會議的類型

Section Two The Types of Conference

三、會議服務禮儀的基本流程

Section Three Basic Procedure of Conference Service Etiquette

四、會前準備服務禮儀

Section Four Service Etiquette of Preparations for Conference

(一)會議廳(室)環境禮儀規范

1.Environmental Etiquette Rules of the Conference Hall

(二)會議會場布置禮儀規范

2.Etiquette Rules of Decorating the Conference Hall(三)會議擺臺禮儀規范

3.Etiquette Rules of Setting the tables of Conference

(四)會議廳(室)設備使用禮儀規范

4.Etiquette Rules of using the Equipments in the Conference Hall

五、會議期間的服務禮儀

Section Five Service Etiquette during the Conference(一)禮儀原則

1.Principles of Etiquette(二)操作標準

2.Standards of Operation

(三)一般會議服務禮儀

3.Service Etiquette of General Conference

(四)特殊會議服務禮儀

4.Service Etiquette of Special Conference(五)會議附屬設施服務禮儀

5.Service Etiquette of Attached Facilities to the Conference

六、會后服務禮儀

Section Six Service Etiquette after the Conference(一)送客服務

1.Service of Seeing the Guests off

(二)會場清潔

2.Cleaning the Conference(三)處理會議文件

3.Dealing with the Documents of the Conference

(四)其他服務 4.Other Service

模塊六 國際接待禮儀常識

Module Six

一、國際接待禮儀原則

Section One Etiquette Rules of International Reception(一)依法辦事

1.Acting accordance with the Law

(二)遵時守約

2.Being on Time and Keeping to the Promise(三)尊重隱私

3.Valuing the Privacy

(四)女士優先 4.Ladies first(五)尊重他人

5.Respecting others

(六)保護環境

6.Protecting Environment

二、迎送接待禮儀

Section Two Etiquette of Meeting and Seeing Off(一)接待準備

1.Preparations for Reception

(二)迎送

2.Meeting and Seeing Off

(三)會見、會談

3.Meeting and Conversation(四)簽字

4.Signing

(五)宴請儀式

5.The Ceremony of Entertainment

(六)西餐宴請

6.Feasting the Guests on Western Food

三、禮賓次序與國旗懸掛法

Section Three Order of the Ceremony and the Ways of Hanging the National Flag

(一)禮賓次序

1.Order of the Ceremony

(二)國旗懸掛法

2.The Ways of Hanging the National Flag

模塊七 我國主要客源國和地區以及部分少數民族的習俗和禮節

Module Seven Custom and Etiquette of Our Country’s Main Tourist Source Countries, areas and some Minoritis

一、我國主要客源國和地區的習俗與禮節 Section One Custom and Etiquette of Our Country’s Main Tourist Source Countries(一)亞洲 1.Asia

(二)歐洲

2.Europe

(三)美洲、大洋洲 3.America and Oceanic(四)非洲 Africa

二、我國部分少數民族的習俗與禮節

Section Two Custom and Etiquette of Our Country’s Partial Minority(一)壯族

1.The Zhuang Nationality(二)蒙古族

2.Mongolian Nationality

(三)回族

3.The Hui Nationality

(四)藏族

4.The Zang Nationality(五)維吾爾族

5.Urgur Nationality

(六)彝族

6.the Yi Nationality

模塊八 酒店服務禮儀綜合訓練

Module Eight Composing Training of Hotel Service Etiquette

一、概述

Section One Introduction

二、酒店各崗位服務禮儀規范

Section Two Hotel Service Etiquette and Rules of Every Position(一)前廳服務禮儀規范

1.Service Etiquette and Rules of Lobby

(二)客房服務禮儀規范

2.Service Etiquette and Rules of Guest Rooms(三)餐飲服務禮儀規范

3.Service Etiquette and Rules of Food & Beverage

(四)康樂服務禮儀規范

4.Service Etiquette and Rules of Recreation &Health(五)其他服務禮儀規范

5.Other Service Etiquette and Rules

第五篇：中英文對照A

《美國口語慣用法例句集粹》Ａ

A(Page 1-4)

1.about

1)

2)

3)

4)

5)

6)

7)I'd like to know what this is all about.我想知道這到底是怎么回事。How about a fish sandwich? 來一塊魚肉三明治怎么樣？What about me? 我怎么樣？I'm not about to go in that old house.我是不會進那幢舊房子的！Yes I remember that night.What about it? 是的，我記得那個晚上，那又怎樣？What's this all about? 這到底是怎么回事？It's about time you showed up!差不多是你該露面的時候了。

2.above

1)

2)Above all, I want everything quiet.首要的是：我要一切保持安定。Tom thinks he's above hard work.湯姆認為自己沒必要努力工作。

3.act

1)

2)

3)

4)

5)

6)Would you please act out what happened? 你能把發生的事演示一下嗎？Watch Ricky.He sometimes likes to act up in class.注意里基，他又是喜歡在課堂上搗蛋。That profane comedian needs to clean up his act.那個愛說粗言穢語的喜劇演員應該凈化一下自己的言行。We need to get our act together and come to see you.我們需要統一意見后來見你。The newspapers called the earthquake an act of God.報紙上稱那次地震為天災。Masa is a class act.瑪莎是位杰出的女性。

4.action

1)

2)

3)

4)We're going to bring action against our debtors.我們打算控告我們的債務人。Did you see any action in yesterday's ballgame? 昨晚的棒球比賽中你看到有什么有趣的精彩場面嗎？Our community is going to take action against the proposed waste dump.我地區要采取行動反對那項垃圾處理場的提案。Jim wants to go where the action is.吉姆想去有刺激性的地方。

5.advantage

1)

2)Our opponents have a height advantage on us.我們的對手在身高上比我們占有優勢。Nobody likes to be taken advantage of.沒有人喜歡被捉弄（或：被欺騙、利用）

6.after

1)

2)

3)

4)I think that girl is after you.我想那女孩是在追你。It looks like things are gonna work out after all.看起來事情終會解決的。This soft drink has a nasty aftertaste.這軟飲料有種讓人難受的余味。I see your point, but don't you think it's way after the fact.我明白你的意思，但你不覺

得這已是“事后諸葛亮”了嗎？

7.again

1)I could go to Japan again and again.我可以一而再、再而三地去日本。（注：意指不會感到

厭倦）

8.age

1)

2)Would you please act your age!請你做事要有一個與自己年齡相稱的樣子。This is a “coming of age” movie.這是一部成人影片。

9.air

1)

2)

3)

4)

5)

6)

7)

8)

9)I need to go outside and get some air.我需要出去呼吸點新鮮空氣。I don't know what's wrong, but can feel it in the air.雖然我不知道到底是出了什么差錯，但我能隱隱約約感覺到。Mike was sad when they took his favorite program off the air.當邁克喜歡的節目被取消時，他感到很傷心。The sale of our house is still up in the air.我們的房子出勤率售一事還沒有最后定下來。After winning the championship, I felt I could walk on air.獲得冠軍后，我飄飄欲仙。Your sister is such an airhead.你姐姐真是來個沒有頭腦的人。Janet Jackson's new song is getting lots of airplay.珍妮〃杰克遜的新歌到處都在不斷地播放。That last time I took a plane, I got airsick.上次我乘飛機時暈機了。I hope there's no bad air between us.我希望我們之間的關系不要很別扭。

10.all

1)

2)

3)

4)

5)

6)

7)

8)

9)

10)

11)

12)

13)It's looks like we won't be going after all.看起來最后我們還是不能去。We've all but finished the project.我們已幾乎完成了那個項目。All in all I'd say it's been a very productive day.總的來說，我認為這一天過得很充實。Let's go all-out and win this game!讓我們盡全力來打贏這場比賽。We knew it was all over when we saw the building burst.當我們看見那座建筑突然起火時，我們知道一切全完了。We wish you all the best.我們大家祝福你一切如意。If it's all the same to you, I'd just as soon not go.如果這對你都是一回事的話，我就不想去了。They were running from the police like all get-out.他們以極快的速度逃脫警察的追趕。I didn't see them come in at all.我根本高沒有發現他們的進來。Let's settle this matter once and for all.讓我們來把這個問題一次性地徹底解決掉。Mark is an all-around athlete.馬克是一個全能運動員。Did you get to play in the all-star game? 你入選全明星隊的比賽了嗎？He bloke the all-time record in the 100-meter run at his school.他打破了他所在的學校

100米跑的歷史最高記錄。

11.alley

1)Working on cars isn't up my alley.修理汽車不是我拿手的活兒。

12.alone

1)

2)I just wanna be left alone.我只是想一個人呆會兒。Can't you just leave well enough alone? 你不能少管一些閑事嗎？

13.along

1)

2)You knew all along what was going on.你從一開始就知道所發生的事。Debbie doesn't get along with Steve.戴比和史蒂夫相處得不好。

1)

2)

3)

4)

5)Mr.Pak came here searching for the American dream.帕克先生來到這兒尋求他的“美國夢”。Some foreigners become Americanized while living in the U.S.一些外國人在美國居住時被美國化了。Not having any job freedom would be totally unAmerican.沒有選擇職業的自由是完全違背美國精神傳統的。Bill is an all-American quarterback.比爾是全美（橄欖球）明星賽的四分衛隊員。I just can't go on the American way.我無法適應美國方式。

15.animal

1)

2)Water-skiing really brings out the animal in Tom.滑水運動真正激發出了湯姆的活力與激情。The young actor emits a lot of animal magnetism on the screen.那個年輕演員在熒幕

上充分顯示出他的性魅力。

16.answer

1)I called Emi but there was no answer.我給埃米打了電話，但是沒人接。

17.apple

1)

2)

3)

4)

5)Have you ever been to the Big Apple? 你去過紐約嗎？Do I sense an apple of discord between you two? 你問我有沒有感覺出你們兩人之間的不和，是嗎？Heather is the apple of my eye.希瑟是我的掌上明珠。Rita likes to keep everything in apple-pie order.麗塔喜歡把一切都弄得井井有條。Dennis has always been an apple polisher.丹尼斯一直就是一個馬屁精。

18.arm

1)

2)

3)

4)You don't have to twist my arm to get me to go with you.用不著你強迫我跟你走。My father is a hopeless armchair quarterback.我爸爸是一個沒救了的紙上談兵的人。The suspects are armed and dangerous.嫌疑犯帶有武器，十分危險。Every spring the park is filled with lovers walking arm in arm.每到春天公園里到處都是

手挽手散步的戀人。

19.around

1)

2)Coach Johnson has been around for 30 years.約翰遜教練已有三十年的經驗了。Someone is on duty here around-the-clock.有人在這里晝夜值班。

20.as

1)

2)

3)

4)

5)

6)It looks as if someone has already been here.看起來在人來過這里了。As for me, I'm going home.至于我，我準備回家。Marty is acting as if nothing happened.馬蒂表現得像什么也沒發生過一樣。I want this room left as is.我希望這間房子保持原樣。The changes will begin taking place as of tomorrow.變動從明天開始實施。Police are baffled as to the whereabouts of the kidnappers.警察局搜尋綁架者的工作受

挫。

1)

2)

3)

4)Our gas bill average about $50 a month.我們每個月的煤氣費平均50美元。On the average, I'd say we eat chicken once a week.我們平均每周吃一次雞肉。Kent describes himself as just an average Joe.肯特視自己為一名普通的美國人。On the average day, over 100,000 kids bring guns to school in the U.S.在美國平常日

子里，有100,000個孩子帶手槍去上學。

22.away

1)

2)

3)

4)

5)What makes you think you're gonna get away with this? 是什么使你認為你可以免受處罰？I wish they'd do away with these complicated tax forms.我希望他們能費除掉這些復雜的稅務表格。We're planning a weekend getaway for our anniversary.我們正在為慶祝我們的紀念日而安排一次周末的外出活動。Tom wants to run away from home.湯姆想從家里出逃。Dave and Kathy are going to steal away on vacation.戴夫和凱茜計劃在假期里偷偷跑出

去。