第一篇：投訴信

1.Dear Sir or Madam, I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally,I find this to be completely unacceptable.Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.Yours sincerely, Zhang Wei 2.Dear_____, ①I am ______（自我介紹）.②I feel bad to trouble you but I am afraid that I have to make a complaint about.③The reason for my dissatisfaction is _____（總體介紹）.④In the first place,______（抱怨的第一個方面）.⑤In addition, ______（抱怨的第二個方面）.⑥Under these circumstances, I find it_____（感覺）to _____（抱怨的方面給你帶來的后果）.⑦I appreciate it very much if you could _____（提出建議和請求）, preferably ______（進一步的要求）, and I would like to have this matter settled by _____（設定解決事情最后期限）.⑧Thank you for your consideration and I will be looking forward to your reply.尋范文 上 gongwen.1kejian.com

Yours sincerely, Li Ming 3.To Whom It May Concern，①I am writing to complain about the poor service of yourI received when.②The causes for my dissatisfaction lie upon three points as follows: 1)_____(抱怨內容的一個方面);2)_____(抱怨內容的另一方面);3)(抱怨內容的第三個方面).③Under these circumstances, I find it difficult to(客觀的評論).④I am sure that you are able to thoroughly understand my discontent, which you are bound to replace with a satisfactory solution.⑤I would be grateful if you could _____(表達本人的愿望)as soon as possible.Yours sincerely, Li Ming

第二篇：投訴信

很多人發現學校有什么問題，做的不好的，都采用投訴的方法，希望通過上級領導來處理這件事。

尊敬的**市物價局：

您們好!

我們是來自**省**市一所職業技術學校07級的幾十名學生。

我們在學校里待了3年至4年不等，但我們發覺我們的母校一直變換名字，08年前，我們學校使用的名字為：“**市國防學校”，自稱為**省國防軍事學校的分校。08年之后，政府不允許國防辦校，學校被更名為“長征職業學校”。09年之后，學校又打出“華海職業技術學校”的名字。我們的畢業證書上的學校落章為““**市國防學校”和“長征職業學校”。

入學

《中等職業學校收費管理暫行辦法》：學費由學校財務部門統一收取，到指定的物價部門申領收費許可證，并使用省級財政部門統一印制的行政事業性收費專用票據。第十二條中等職業學校除收取學費和住宿費以外，未經財政部、國家計委、國家教委聯合批準或省級人民政府批準，不得再向學生收取任何費用。

《中國民辦教育促進法》：

第三十七條民辦學校對接受學歷教育的受教育者收取費用的項目和標準由學校制定，報有關部門批準并公示;對其它受教育者收取費用的項目和標準由學校制定，報有關部門備案并公示。

至今，我們從沒看到過我們學校的收費許可證，也沒有把收費細則公布給我們學生看，我們懷疑我們學校存在違法收費的行為，故向貴局舉報投訴，希望貴局：

1、依法調查““**市國防學校”和“長征職業學校”是否在貴局進行依法申請收費許可申請?是否存在違法收費的情形。

www.tmdps.cn【xiexiebang.com范文網】

2、現時學校仍然在運作，希望貴局同時查證現時收費情況是否合法。

3、由于同學眾多，為方便傳達，煩請貴局以書面回復我們此事的處理結果。

2014年 月 日

學校學生代表

第三篇：投訴信

投訴信范文

尊敬的**市物價局：

您們好！

我們是來自**省**市一所職業技術學校07級的幾十名學生。

我們已于2011年5月3日下午到貴局收費處，了解我們的母校“**市國防學校”、“長征職業學校”收費標準。但是貴局只查詢到2008年“**省國防軍事學校”的收費標準，及2010年的“長征職業學校”收費標準。貴局收費處建議我們直接到“信訪室”舉報，舉報后，貴局要求我們補充材料，以便貴局調查及登記。經搜集后，以下是我們的補充信息：

我們在學校里待了3年至4年不等，但我們發覺我們的母校一直變換名字，08年前，我們學校使用的名字為：“**市國防學校”，自稱為**省國防軍事學校的分校。08年之后，政府不允許國防辦校，學校被更名為“長征職業學校”。09年之后，學校又打出“華海職業技術學校”的名字。我們的畢業證書上的學校落章為““**市國防學校”和“長征職業學校”。

入學

保證金國家補貼學雜費裝備費生活費保險體檢費班費外聯費實習車費辦證費合計***5410180元/3年50200元/2年800/4次756元/4次260元收到的裝備：迷彩服共2套（長短各1套），冬夏軍裝共2套，保溫瓶1個，(范文網　www.tmdps.cn)床上用品1套，口杯1個，飯盒1個，洗臉盆1個，毛巾1條。聯系實習費用到達實習地交通費3年來，我們繳納的費用名目繁多。3年我們大約共繳納了學雜費等共計18000元。具體收費標準如下：

《中等職業學校收費管理暫行辦法》：學費由學校財務部門統一收取，到指定的物價部門申領收費許可證，并使用省級財政部門統一印制的行政事業性收費專用票據。第十二條中等職業學校除收取學費和住宿費以外，未經財政部、國家計委、國家教委聯合批準或省級人民政府批準，不得再向學生收取任何費用。

《中國民辦教育促進法》：

第三十七條民辦學校對接受學歷教育的受教育者收取費用的項目和標準由學校制定，報有關部門批準并公示；對其它受教育者收取費用的項目和標準由學校制定，報有關部門備案并公示。

至今，我們從沒看到過我們學校的收費許可證，也沒有把收費細則公布給我們學生看，我們懷疑我們學校存在違法收費的行為，故向貴局舉報投訴，希望貴局：

1、依法調查““**市國防學校”和“長征職業學校”是否在貴局進行依法申請收費許可申請？是否存在違法收費的情形。

2、現時學校仍然在運作，希望貴局同時查證現時收費情況是否合法。

3、由于同學眾多，為方便傳達，煩請貴局以書面回復我們此事的處理結果。

2011年6月7日

**國防學校學生代表

第四篇：投訴信

湯姆在一家商店購得劣質商品，遂與營業員交涉。但該營業員對他態度粗暴，不予受理，湯姆為此向經理寫一封信。

Dear Manager, Now I am writing to tell you that I bought a TV set from your shop several days ago.But when I brought it home and turned it on, I found it didn’t work properly.So I took it back to the shop and told the assistant what had happened.To my surprise, your assistant didn’t help me to solve the problem.On the contrary, he shouted at me rudely and refused to examine it.I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop.But today, I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously think of the interests of customers.I hope you will look into the matter and give me a reasonable explanation.I am waiting to know how you will deal with it.Thank you for your consideration and I am expecting an early reply.Sincerely yours，Tom

投訴信

寫作指導：

開門見山，點名投訴的內容，是因為服務還是具體的物件 然后：圍繞問題，詳細說明有針對的投訴內容

最后：提出解決問題的最后期限，并希望賭坊正視問題

投訴信模板

Dear_____，1.I’m writing to complain about ______.2.I don’t really want to complain but __________ is bad.3.On the one hand,_________________.4 On the other hand,__________.5.I find it_______.A qualified____________can’t be like ____________.6 Therefore, I require that ______________.And it’s advisable for you to ________.Please consider my requirement at your convenience.I’m looking forward to a satisfactory reply as soon as possible.Yours, _______

1.投訴原因

2投訴主題3.抱怨一

4抱怨二

5投訴的問題給你帶來的后果

6.提出合理建議

假設你是李華，你購買了一部外國某公司生產的手機，因有質量問題，要求該公司更換，請根據下列要點，用英文寫一封電子郵件。

要點：1.問題：手機不響鈴，不能發短信；該產品已售完，無法更換；型號新，無配件，無法維修。

2要求：公司盡快予以更換。

Dear Sir, I am writing to you for the mobile phone of Dephones250 I bought on 20th Dec.2015 at Tele Mall in Wuhan, China.It was only ten days later that the mobile phone couldn’t ring and I couldn't send short messages with it.Then I had to take it to the seller.but I was told that the model had been sold out and I had to wait at least three months for a new one.Later, I went to the repairman.He said since it was a new model in China, it was impossible to fix it without the right spare part.I was so desperate on hearing that.How can I wait that long? A qualified mobile phone can' t be like the one I have bought.Therefore, I require that you send me a new one of the same model within a month Thank you for your consideration.Sincerely yours，Li Hua

第五篇：投訴信

投訴信寫作指導

步驟1.自我介紹

My name is LiHua,a high school student in China.I’m LiHua,a consumer /customer from China.步驟2.寫信目的

I’m writing to complain about/express my dissatisfaction/disappointment /concern about…

步驟3.投訴原因：具體講述不滿意的地方以及帶來的后果

常用過渡語

First of all/In the first place/Second/What’s worse(to make matters worse)/What’s unacceptable is that…/ to my disappointment, As a result 步驟4.提出相應的解決方案和建設性意見。

換貨，退貨，返修，退款，提高產品質量，服務質量等，道歉并要求補償 Taking all these factors into account /Therefore, I require that you should change it for me as soon as possible;Therefore, I do hope that you should/can change it for me as soon as possible;Would you please let me know whether or not you can send a repairman as soon as possible? I’d like a full refund.I hope that you either return my money or---------

I do hope that your travel agency treats customers with a sincere and responsible attitude and provide satisfactory service.I demand that you should apologize to me for your mistake and make up for the loss in time.步驟5.希望問題得到解決并表示感謝

I trust you will take my complaints seriously and(improve your service./provide products of high quality.)我相信你會認真考慮我的投訴。I would appreciate it very much if you could…如果你能夠……我會非常感激。I believe you will give immediate attention to this matter.我相信你會立即關注這個事。

I would like to have this matter settled by the end of…我希望截止到……這件事將會解決。

Thank you for your time and kind consideration.投訴信模板

Dear __________, I’m _________________.I’m writing to complain about/express my dissatisfaction/disappointment /concern about_________________.（一句話概述發生的事件及其時間，地點。）________________________.First of all/In the first place，__________________________(抱怨的第一個方面).Second/What’s worse/What’s unacceptable is that____________________(抱怨的第二個方面).I do hope that/ I demand that/I require that ____________________________表達本人期待的解決方案).（結束語, 從步驟5中選擇）_____________________________________。

Your sincerely

_____________(署名)書面表達

One possible version To whom it may concern, I’m one of your customers.I ordered(placed an order for)a set of Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday.And much to my disappointment, the books were so poorly packed up that the cover of one book was torn.To make matters worse, it is not a complete set, as I found one book missing.I’m sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem.I hope that you either return my money or deliver a new set of books to me.Besides, I’d like to be informed of the process of your dealing with my complaint.Looking forward to your reply.Li Hua 精彩句子

I didn’t receive them until yesterday 或 It was yesterday that I received it.The books were so poorly packed up that the cover of one book was torn..或 The package /packaging was partly damaged.注意 order / book

的區別。Book a room/a hotel /atable/ tickets for a film.reserve 同book Order goods /products

On the Internet /via the Internet./on the(your)website.From your netshop.The books are of high /good /poor quality.兩周前 two weeks ago.a fortnight ago 而不是before.假設你叫李華，昨天你收到了兩周前在某網站訂購的一款iPod touch播放器。但是 你發現收到的商品存在以下問題：

1、訂購的播放器內存是64G8,而收到播放器的內存是32GB;

2、訂購的是一款藍色播放器，而收到的是一款黑色播放器；

3、播放器的包裝盒已損壞。

請你根據以上內容，寫一封100字左右的投訴信給美國蘋果公司，要求對方道歉并 補償。注意：開頭和結尾已經給出，不計人總詞數。

生詞：播放器music player

內存：RAM

補償：make up for the loss Dear Sir or Madam，I am LiHua，a consumer from China.I am writing to complain about your poor service.___________________________________________________ _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Yours，LiHua

Possible version: Dear Sir or Madam，I am LiHua, a consumer from China.I am writing to complain about your poor service.Two weeks ago, I placed an order via the Internet for a iPod touch music player whose color is blue and it ’ s RAM is 64GB.However, when I received the package from your company yesterday, I found something had gone wrong.First, the player I got was not what I ordered.It was a black one with 32GB RAM.Besides, the packing case had been damaged before it reached me.So I demand that you should apologize to me for your mistake and make up for the loss in time.Hoping you can give me a reply as soon as possible.Yours, LiHua