第一篇：旅游英語實習報告

前言

旅游英語專業是一個意在把學生培養成 德、智、體、美全面發展，身心健康，具有良好的職業素質和文化修養，英語熟練，掌握較強理論基礎，具備豐富熟練操作經驗（即掌握旅游及酒店行業基本管理技能及業務），從事旅游及酒店行業中層以上管理業務等工作的高等應用型人才。以及運用相關專業知識的文秘等職業。

一、實習目的為了更好的運用所學的英語和日語以及計算機的知識，適應工作崗位的需求，在實踐中充分運用所學的知識，使自己的專業知識更具專業化。同時也培養我們適應社會的能力以及處理人際關系的能力。為以后自己更好的走上社會做好準備。

二、實習時間

2010年11月至2011年6月

三、實習地點

xx電機有限公司

四、實習單位和部門

xx電機行政部門

實習單位基本情況：我公司是一家日本獨資企業，位于美麗的xx市開發區xx工業園xx路xx號。公司總投資xxx萬美元，主要生產新型電子元器件（頻率控制與選擇元件、混合集成電路）、計算機輔助設計（三維CAD）系統制造、軟件產品開發、生產，銷售自產產品。公司于2006年03月通過ISO 9001；2006年05月通過ISO 14001，公司以先進的企業經營理念，持續改進品質和管理，滿足客戶需求作為企業發展的源動力，立足于國際市場。我們將以優質的產品和良好的服務追求與客戶實現雙贏、攜手共創更加美好的未來。

福利設施：

1，設有員工餐廳/圖書室室

2，恒溫空調廠房

3，員工享有六項社會保險福利（養老、醫療、失業、生育、工傷保險、住房公積金）

4，全新宿舍提供，6人/一間，干凈衛生，有單獨的衛生間和廚房間

5，員工生日發放禮物

6，年終獎金發放

7，節日禮品發放（工會組織）

8，年終尾牙、年中旅游等活動

第二篇：旅游英語實習報告

On November 24, 2012,we went to Huiyuan to have an internship for our Practical English for Tourism course.Our class was divided into four groups,each group has 8 members.I was in group 4.This time we would be an English-speaking guide to introduce two sections in Huiyuan to our classmates.I chose Wuhu section and Chaohu section to introduce.At first, I was very excited and a little nervous.Because both of them are my hometown.I come from Wuwei, it was a county of Chaohu at past, but now it became a part of Wuhu.Although I knew much about Wuhu and Chaohu, I prepared it for a long time and found more information about these two cities on Internet.At that day,we went to Huiyuan by bus.It was an unforgettable experience, because we didn't know the right way to Huiyuan, we took off the bus on a wrong place.Then we asked some native people to find the right way.We walked for a long time and crossed the road to the place.When we arrived there, most students had already been there!We felt very tired.After this thing, I thought we should make sure how to go a place, then we go there, not just ask people on the way.As we met our teacher, we entered in Huiyuan.It was a beautiful theme park.From the first student's introduction, I knew that this park was initiated by Anhui Provincial Government and planned by Hefei Municipal Government, was a product of the joint effort of seventeen cities and collective wisdoms of sixty million people in Anhui province.And it was located in Hefei Economic and Technical Development Zone to the west of He'an Road and north of Fanhua Avenue, adjacented east to Mingzhu Plaza and Anhui International Exhibition Centre and west to Heifei College City, facing Hefei Children's Activity Centre across the street.The park was based on the folk anima and cultural elites, represents romantic charms of the typical scenery in Anhui Provinceall the beauties collected in one park.After a while, it was my turn to introduce my sections.We moved to Chaohu section, I started to be an English-speaking guide.The first thing came to our eyes was a small lake, it was a symbol of Chaohu lake.The lake was clean and peaceful.Because Chaohu has many lakes and mountains, the city was rich in water and soil resources.It was one of the most important bases for aquatic products and vegetables in Anhui Province, and for producing staple agricultural products, such as rice, cotton and oil in China.Then we went to the Silver Screen Mountain, it was famous for the peony which was lived on the mountain.I told them that every year in my country many people came there to see the peony blossoming in late spring.At the foot of Silver Screen Mountain, there was a square pavilion near the water and pavilion is famous Shabby House Pavilion.It was built in the year of 824, by the famous poet of Tang Dynasty, Liu Yuxi, who wrote his classical essay Inscription of Shabby House, which made his name well-known to people from generations to generations.I asked the students if who can recite the poem, then they said it together.We walked along the lake to the next section.I talked a little about the Bantang Hotspring.Our teacher gave me a question about the Hotspring, she asked me how much we spend in that place one day.She said that a lot of people were interested in this.However, I

reallydidn't know it.I felt a little depressed, I should prepared more about this.After Chaohu section, I still had Wuhu section to introduce.We knew that this city was located in southeast of Anhui Province and the south bank of low reaches of the Yangzi River.I introduced many things about Fanta Wild Adventure, Wuhu Yangzi River and Jiuzi square.The city was a beautiful garden city, the natural scenery like Mirror Lake and Zheshan mountain were very fantastic.I welcomed them to visit these two beautiful cities in the future.At last, we went back to our school by taxi.From this experience, I knew more about Huiyuan, especially Chaohu and Wuhu.I thought it was a good chance to practice our oral English and prepare to be an English-speaking guide.We met some difficulties in this internship, we learnt that we should study English hard, so we can improve our English and use English well.It was not easy to be a tour guide.I thought I could understand the job clearly.We should have the ability to turn our knowledge into working.And we should deal with something calmly.

第三篇：旅游英語實習報告

導語：實習報告是指各種人員實習期間需要撰寫的對實習期間的工作學習經歷進行描述的文本。下面由小編為大家整理的旅游英語實習報告，希望可以幫助到大家！

旅游英語專業是一個意在把學生培養成 德、智、體、美全面發展，身心健康，具有良好的職業素質和文化修養，英語熟練，掌握較強理論基礎，具備豐富熟練操作經驗（即掌握旅游及酒店行業基本管理技能及業務），從事旅游及酒店行業中層以上管理業務等工作的高等應用型人才。以及運用相關專業知識的文秘等職業。

一、實習目的為了更好運用所學的英語和日語以及計算機的知識，適應工作崗位的需求，在實踐中充分運用所學知識，使自己的專業知識更具專業化。同時也培養我們適應社會的能力以及處理人際關系的能力。為以后自己更好的走上社會做好準備。

二、實習時間

20xx年11月至20xx年6月

三、實習地點

xx電機有限公司

四、實習單位和部門

xx電機行政部門

實習單位基本情況：我公司是一家日本獨資企業，位于美麗xx市開發區xx工業園xx路xx號。公司總投資xxx萬美元，主要生產新型電子元器件（頻率控制與選擇元件、混合集成電路）、計算機輔助設計（三維CAD）系統制造、軟件產品開發、生產，銷售自產產品。公司于2006年03月通過ISO 9001；2006年05月通過ISO 14001，公司以先進的企業經營理念，持續改進品質和管理，滿足客戶需求作為企業發展源動力，立足于國際市場。我們將以優質的產品和良好的服務追求與客戶實現雙贏、攜手共創更加美好的未來。

福利設施：

1，設有員工餐廳/圖書室室

2，恒溫空調廠房

3，員工享有六項社會保險福利（養老、醫療、失業、生育、工傷保險、住房公積金）

4，全新宿舍提供，6人/一間，干凈衛生，有單獨的衛生間和廚房間

5，員工生日發放禮物

6，年終獎金發放

7，節日禮品發放（工會組織）

8，年終尾牙、年中旅游等活動

五、實習內容

一、工作內容

1、接應聘者來電，給應聘者進行簡單初始，通過者送往各部門經理處進行復試。

2、開試工單通知復試通過者試工，并做好登記；

3、協助做好新員工入職培訓、階段性培訓等培訓工作；

4、送文件至各級領導，簽收文件；

5、整理及保管補卡條、請假條；整理員工檔案，以備隨時出檔和歸檔；

6、復印、速印辦公文件，發傳真，領辦公表格等；

7、協助辦理新進人員入職手續，員工調職、離職手續

8、計算管理人員月考勤，并將考勤明細送至各部門核對簽字

9、錄入月罰款單與獎勵單，錄入員工養老保險資料

10、接待我公司最大的日本客戶富士通，并在此期間擔當翻譯為客戶介紹我們的公司的主要情況。

11、有時也負責為上級領導當英語翻譯一起去接待我們的客戶。

二、收獲以及體會

一收獲：

一是加強思想學習，主動與上級領導溝通，努力提高思想水平思想是人的靈魂，是人的內在力，要想把實習任務完成好，首先要把思想調整好。領導十分重視大學生成長，為此特地為我們制定了“雙導師實習制度”。雙導師，顧名思義，就是兩位導師，工人導師是教授生產技術，而領導導師是在思想上引領大學生，為其排憂解疑，指引方向的。在此優勢下，我主動與領導進行了溝通，在領導的尊尊教導下，我對實習有了更為深層次的理解，更明確了我的工作目標，在思想上使我對未來的工作有了新的認識，在行動上使我對未來人生有了新的規劃。

二是注重聯系實際，理論與實踐相結合，努力提高實習質量。

在實習中我發現大學中所學的專業知識并不是完全都能運用到實踐中，我所學的是英語和旅游知識，而我所在的公司卻是一家電機公司看起來兩者相差很大。而我所學的幾乎運用不到但其實不然。我可以翻譯我們公司所生產的產品，為外國客戶介紹我們的產品。同時也可以接待我們的客戶。在此期間我必須重新學習關于電機方面的英語。這也讓我的英語在另個方面有了更大的提高。

三是熱愛實習崗位，積極承擔崗位職責，不斷提升實習效率。

二體會：

只有愛崗才能敬業，熱愛實習崗位才能完成好實習崗位的工作。在實習過程中我努力培養自己對本崗位工作的熱情，珍惜在崗位上的每一分鐘，積極承擔崗位上的責任以及義務，努力做到能夠獨立完成頂崗任務。對崗位做到懂、會、做。

在實習的那段時間，讓我體會到生活的艱辛和社會環境的壓力。我自己也開始明白社會的殘忍適者生存，不適者則被淘汰。雖然很累可是我卻仍要堅持下去，因為我不想做個生活失敗者，我不想永遠都躲在舒適環境里卻從不知道人間的冷暖。寶劍只有被磨礪過才會更加鋒利。而我只有在社會中磨練才會更加堅強，更加成熟。走出學校踏上社會一開始讓我覺得恐慌，面對形形色色的人我覺得無所適從。但是時間讓我開始平靜下來，而我也開始慢慢的適應了這種環境，讓我開始覺得其實學校外的生活也是蠻有味道的。

六、實習總結

此次畢業實習，我學會了運用所學知識解決處理簡單問題的方法與技巧，學會了與員工同事相處溝通的有效方法途徑。積累了處理有關人際關系問題的經驗方法。同時我體驗到了社會工作的艱苦性，通過實習，讓我在社會中磨練了下自己，也鍛煉了下意志力，訓練了自己的動手操作能力，提升了自己的實踐技能。積累了社會工作的簡單經驗，為以后工作也打下了一點基礎。

結束了本次的實習讓我總有些舍不得，雖然說只是短短的六個月卻讓我受益匪淺。實習生活極大的開闊了我視野，讓我學到了很多學校以外的知識，讓我懂得了作為一個辦公室文員的不易。我相信此次的實習將會是我人生一個重要的轉折點。而我會在以后的生活中更加努力的提升我自己。

第四篇：旅游英語實習報告（英文）

旅游英語實習報告

隨著旅游業的快速發展，激烈的人才競爭對畢業實習提出了新的要求，一方面要求學生通過畢業前有針對性的實習為勝任今后工作打下基礎；另一方面要求學生通過實習了解社會，了解企業，培養主動適應旅游行業各種工作崗位需要的素質和能力，旅游英語實習報告（英文）。

實習時間：2011年---2012年第一學期第14周（11月21日----11月25日）

實習內容：景點導游，酒店服務

實習的基本要求和基本任務：

1、遵守實習規章制度，2、要求在導老師的指導下進行。

3、實習過程中應做到“三勤”：即手勤、嘴勤、腿勤，4、不懂就問，虛心向實習指導教師學習，努力提高自己的業務水平，為在短時間內上崗打下基礎，培養良好的工作作風，5、通過實踐活動，培養學生獨立思考、虛心好學、認真踏實、吃苦耐勞、刻苦鉆研、團結友愛、協作互助的良好工作作風。

6、講解語言流暢,達意,富有表現力。

7、撰寫實習日志。

8、實習結束后。撰寫實習報告，包括題目，實習單位介紹，實習內容、過程以及實習心得、體會等。

實習目的：

（1）實習學生通過直接參加旅游相關企事業單位實際業務的定崗工作，（2）初步獲得旅游專業操作技能和實際工作經驗，（3）鞏固在校所學理論知識，（4）培養獨立工作的能力；

（5）實習學生通過參加與未來就業有關的社會實踐活動，（6)鍛煉社會交往能力，（7）獲得實際旅游業務知識和管理知識，（8）培養學生綜合運用知識的能力，（9）進一步提高學生的綜合素質；

（10）根據實習學生本人的愛好，（11）選擇適當的實習場所，（12）找到并發揮自己的特長；

（13）為撰寫畢業論文進行必要的調查研究并搜集所需資料。

實習一 麥積山景區導游（6學時）

實習目的：

1.熟悉怎樣利用導游腔，怎么樣突出導游腔以及如何轉變語言的節奏和聲調吸引游客的注意。

2.掌握熟悉麥積山景區的講解要點。

3.掌握如何把握游客的消費心理和如何能夠“因勢利導”進行推銷旅游產品。

4.掌握意外事故處理的程序

實習材料與工具:

1.導游帶團程序模擬范例

2.導游推銷模擬范例

3.意外事故狀況的模擬范例

4.麥積山現場講解模擬范例

實習內容:

1.導游語言的訓練

2.導游向游客推銷旅游產品的訓練

3.導游處理意外事故的訓練

4.麥積山景區講解的訓練

實習步驟:

1.教師介紹麥積山景區的布局和瀏覽路線,提出講解要求和注意事項,引導學生觀察和思考

2.學生按照旅游線路的先后順序進行講解,訓練.掌握景點講解的重點內容和表達技巧.3.教師介紹推銷旅游產品時和處理意外事故的注意事項

4.學生分組進行訓練

5.采用學生點評和教師指導相結合的方式,針對學生講解時出現的問題及時加以糾正和進行評述.作業與任務:

寫一篇麥積山景區導游詞,以及實習總結

麥積山導游詞

Maiji Mountain Grottoes

Dear my friends:

Welcome to Tianshui!

The climate of Tianshui is suitable for the survival of mankind.That makes it become a cradle of the Chinese nation.As we know, Fuxi and Nuwa who are the Chinese ancestors lived here.They created the early period of Chinese culture.For the suitable climate, there are many wonderful attractions.This time we will go to Maiji Mountain, and visit Maiji Mountain Grottoes.Maiji Mountain is located 50 km far from Tianshui just to the south of Maiji Village.It is only 142 meters above the ground, but the altitude of about 2,000 meters above the sea level.It is a single and distinct peak of the xiaolong Mountain of Western Qinling Range.Since it looks like a huge wheat straw pile from afar, it is called Maiji Mountain(the Wheat Straw pile Mountain).The flouring various plants with clouds wrapping them in a blanket of mist create one of nature’s most majestic sights.In the late of the Western Hang Dynasty, it became the palace of Kui Xiao（傀魈）who is a famous general of Tianshui.The Maiji Mountain Scenic Area was listed as a famous resort under the state protection by the State Council in 1982.And Maiji Mountain Grottoes are the most important area of it, which rank the second in the four well-known grottoes in Gansu province.(The four well-known grottoes are Mogao Grottoes, Maiji Mountain Grottoes, Bingling Temple Grottoes and Mati Temple Grottoes.)

The grottoes of Maiji Mountain are caved in the cliffs, which are in rows 20 to 30 meters or 70 to 80 meters above the foot of mountain.That makes them look like a huge honeycomb in the distance.The wide of those grottoes which are linked by some dangerous ways is from 3 meters to about 1 meter.Maiji Mountain Grottoes were first dug in the Qin Dynasty of the Sixteen States period(about 384 to 417 AD).And the grottoes were cut and repaired in the successive dynasties of the Northern Wei Dynasty, the Western Wei Dynasty, the Northern Zhou Dynasty, the Sui Dynasty, the Tang Dynasty, the Five Dynasties, the Song Dynasty, the Yuan Dynasty, the Ming Dynasty and the Qing Dynasty.An earthquake which occurred in Tianshui during the Tang Dynasty(734 AD)resulted in collapse of the cliff, and the grottoes were subsequently divided into tow sections: the Eastern and the Western with 54 and 140 grottoes respectively, which were called the Eastern

pavilion and the Western pavilion during the Five Dynasties.In the Eastern, there is the Thousands of Buddhism Corridor, the Throwing Flowers Building, the Upper Seven-Buddhism pavilion, and the Middle Seven-Buddhism pavilion, and so on.In the Western, there are 3 grottoes which are the most famous.In them, the biggest is the Thousands of Buddhism pavilion, the second is the Heavenly Cave, and the smallest is the Cave NO.127, which were all cut in 6 AD.There is a legend associated with the Throwing Flowers Building.It is said that Sakyamuni appeared here to preach.During the first time, there were tens of thousands of disciples in the valley which was under the Throwing Flowers Building.In order to know whether all of them understand the Buddhist thoughts and tenets, the 28 flying aspara threw different kinds of petals to them.If the disciples understood, the petals would not fall, but fall;if not, the petals would fall.It was surprised that all of the petals rose.Now you can throw some pieces of paper, you will find the pieces rise.Do you know why? Because there is an air current which can make some light things rise.Though Maiji Mountain Grottoes are suffered many earthquakes and fires, now there are 194 grottoes, more than 7,200 statues and over 1,300 square meters murals.As the stone of Maiji Mountain is unfit for caving, most statues are clay sculptures, but they are quite exquisite.The sculptures are mainly images of Buddha and his disciples, Bodhisattvas, the Heavenly Kings and Vajras.It is surprised that the sculptures have been preserved well, even though the climate is wet in Maiji Mountain.Like the earliest sculpture of Mogao Grottoes, the grottoes of Maiji Mountain were obviously influenced by the Indian style in 30 caves during the Northern Wei Dynasty, the Western Wei Dynasty and the Northern Zhou Dynasty.By the time of the Song Dynasty, the style was changed greatly due to mixing the Indian culture and the Central Chinese culture.The sculptures wear diverse countenance looking vivid.And the dress of them is soft and

natural.In the late period, the style was continuously improved on the basis of the Chinese current culture.So the sculptures are more vivid than before and full of the interest of worldly life.However, since the Northern Wei Dynasty, almost the sculptures bowed their heads, as if they were looking this world.They are the gods, but they look like the human beings.The grottoes of Maiji Mountain are of high values for the study on politic, economy and culture in ancient China, even though they are the Buddhist arts.The grottoes embody the Chinese national tradition and consciousness, and also have the characteristic of making the form show the spirit.Especially the sculptures of the Sui and Tang Dynasty are full and rounded, and in the Song Dynasty, they are thin, delicate and pretty.Maiji Mountain Grottoes reflect the evolution of the clay sculptures art in China.They are referred to as “the treasure houses of oriental sculptures”.《麥積山的呼喚》觀后感：

UponThe Call of Maijishan Mounaint

實習二 仙人崖景區導游（6學時）

實習目的：

1.掌握熟悉仙人崖景區的講解要點

2.熟悉怎樣利用導游腔，怎么樣突出導游腔以及如何轉變語言的節奏和聲調吸引游客的注意

3.掌握如何把握游客的消費心理和如何能夠“因勢利導”進行推銷旅游產品。

4.掌握意外事故處理的程序

實習材料與工具：

1.導游帶團程序模擬范例

2.導游推銷模擬范例

3.意外事故狀況的模擬范例

4.仙人崖現場講解模擬范例

實習內容：

1.導游語言的訓練

2.導游向游客推銷旅游產品的訓練

3.導游處理意外事故的訓練

4.仙人崖景區講解的訓練

實習步驟：

1.教師介紹仙人崖景區的布局和瀏覽路線,提出講解要求和注意事項,引導學生觀察和思考

2.學生按照旅游線路的先后順序進行講解,訓練.掌握景點講解的重點內容和表達技巧.3.教師介紹推銷旅游產品時和處理意外事故的注意事項

4.學生分組進行訓練

5.采用學生點評和教師指導相結合的方式,針對學生講解時出現的問題及時加以糾正和進行評述

作業與任務：

寫一篇仙人崖導游辭以及實習總結

仙人崖的導游詞：

仙人崖導游詞

仙人崖石窟位于天水市市區東南65公里，天水市北道鎮東南45公里的朱家后川，距麥積山景區東北方向15公里，實習報告《旅游英語實習報告（英文）》。相傳此處過去常有高人隱居于此修行，點燈指路，故名仙人崖。仙人崖景區由三崖、五蓮山、六大寺組成，翠峰林立，巖石萬仞，松檜成林，鳥語花香。寺觀修建于峰頂或飛崖之下，融匯了儒釋道三教合一的宗教文化，現為一佛、道合一的石窟寺廟，有明清殿宇27座，房屋54間，及北魏、宋、明清各代塑像197尊，壁畫83平方米，永樂年間的珍貴銅佛像5尊。仙人崖三崖中，以西崖面積和佛殿數量為最，14座殿宇內有唐、宋、明、清各代佛像100多尊，藝術價值極高。“仙人送燈”、“凈土松濤”、“仙水湖光”、“十八羅漢朝玉帝”，仙境意趣，景景相連。仙人崖景區在麥積山景區的正北方，處于秦嶺的西翼。因其地處南北方交界，所以在北方的雄山旁常伴南方的秀水淙淙。南北方景色相比相襯，渾然一體。景色極為誘人。仙人崖地勢險要，以石巖洞、獻珠峰、南天門、寶蓋山、千佛崖最為典型，奇山、秀水、綠樹、野花相映，涉足其間，確有身臨仙境之感。

Immortal Cliff

Immortal Cliff Cave is located 65 kilometers southeast of Tianshui City, and 45 kilometers southeast of the Zhujiahouchuan Village of Beidao Town.Legend has it that in the past immortals often lived here for the practice, lighting the way, so it is named the Immortal Cliff.Immortal Cliff Scenic Spots is composed of three cliffs, Mount Wulian, six temples.With the peak forest, rugged rocks, pine and cypress forest, nature forms an idyllic scene for huaman beings here.The temple was built over the peaks or under the flying cliffs, integrated the religious cultures of Confucianism, Taoism and Buddhalism It is now a cave temple with the mixture of Buddha and Tao as well, which has 27 temples from Ming and Qing Dynasties, 54 houses, and 197 statues and 83 square meters of murals from the Northern Wei, Song, Ming and Qing Dynasties.The site also has 5 Copper Buddha statues from the Yongle Years, Ming Dynasty.Among the three cliffs, the Western Cliff holds the most temples and cliff area, with 14 temples which holds over 100 Buhhda statues from the Tang, Song, Ming, Qing Dynasties.It has a very precious artistic value.“The Immortal Send the Lamp”, “pines Sound-waves over the Wonderland”, “Fairy Lake”, “Eighteen Arhats Meet the Jade Emperor”, nature shows us wonderland charm, site by site.Immortal Cliff Scenic Spots, just north of Maijishan Scenic Area,of the western wing of Qinling Mountains, there are northern sylish hill side with southern way of silk-like waterfall features since it lies in the north and south junction, all blending into one harmonious whole.The scenery is very attractive.Immortal Cliff has a rugged terrain, with Rock Cave, Mount Jewels-showing, Southern Gate, and Baogai Hill.Thousand-Buddha Cliff is most typical, mountains, water, trees, flowers interconnected in a natural but specific way, when setting foot there, you sure will have the feeling of walking into the Wonderland.實習三 伏羲廟景點導游（6學時）

實習目的：

1.掌握熟悉伏羲廟景點的講解要點

2.熟悉怎樣利用導游腔，怎么樣突出導游腔以及如何轉變語言的節奏和聲調吸引游客的注意

3.掌握如何把握游客的消費心理和如何能夠“因勢利導”進行推銷旅游產品。

4.掌握熟悉計調員的基本素質

實習材料與工具：

1.導游帶團程序模擬范例

2.導游推銷模擬范例

3.計調員模擬范例

4.仙人崖現場講解模擬范例

實習內容：

1.導游語言的訓練

2.導游向游客推銷旅游產品的訓練

3.做計調員的訓練

4.伏羲廟景點講解的訓練

實習步驟：

1.老師介紹伏羲廟景點的布局和瀏覽路線，提出講解要求和注意事項。

2.學生分組訓練，注意做導游的要求，做計調員的要求。掌握景點講解的重點內容和表達技巧。

3.采用學生點評和教師指導相結合的方式,針對學生講解時出現的問題及時加以糾正和進行評述.作業與任務：

寫一篇伏羲廟導游詞。

伏羲廟導游詞

伏羲廟位于天水市秦城區。占地面積 1.3萬平方米，建于明正德年間，廟堂為一座兩進三門的建筑群，自南向北有牌坊、廟宇、月臺、碑亭、主殿、古柏等，特別是古柏按六十四卦排列。“先天殿”內有伏羲塑像、屋頂有六十四卦圖，大殿通高26.7米，縱深13.5米，面寬7間，通長26.4 米，是一座典型的明代風格建筑。

自1988年開始，天水市政府每年在伏羲誕辰日農歷五月十三日(傳說中龍的生日)舉辦規模盛大的公祭典禮，吸引了眾多的海內外炎黃子孫前來拜祭

伏羲，炎黃兒女共同敬卯的仙祖，中華民族悠久歷史的先明，正是由于聳開天名道，詔起文明，才有了我們這個在世界文明史山占據舉足輕重地位的古老而偉大的民族。伏羲廟，又名太吳官，俗稱人宗廟，是目前我國規模最宏大，氣勢最雄偉，保存最完整地伏羲氏禮祭祀廟宇。1963年被列為甘肅省重點文物保護單位，今天已成為海內外炎黃子孫尋根祭祖地重要地點。走進伏羲廟，但見庭院疏闊，古樹森森，相傳院內原有64株古柏，是按照伏羲先天64卦方位排列種成，遺憾的是現在只剩37 棵，這些古柏蒼勁挺撥，冠蓋參天，自然得到園林專家的稱贊，喻為國內罕見的古木殂品，明靜清雅的環境襯撫出伏羲廟的周易，堪稱一部世界性經著作，它不僅對哲學、宗教、軍事學產生過重大影響，而且對數學、物理、天文、地理遺傳不科領域也起到了推動作用，近代和現代一些重要科學技術的進展，都與周易的思想有著密切關系，正是由于伏羲以上古文明的偉大貢獻，所以我國祭祀伏羲之禮世代綿延，經久不衰，每年春秋兩次，每年正月十六為伏羲誕辰，實為春祭，農歷七月十九，為伏羲祭日，舉行秋祭，昔皇故里天水對這位人文使祖的祭祀更加重視，每年春秋二季都在伏羲廟隆重舉行，在這里多次舉辦伏羲文化節，吸引海內外各界人士前來旅游觀光，尋幽訪古，唱著我的中國人，迎著月是故鄉明懷著濃濃的鄉情，與深深的敬意，海峽兩岸的專家學者，僑居異國的炎黃子孫一批批越過萬水千山，輕輕地步入伏羲廟尋根祭廟，顯示了優秀的傳統文化在華夏兒女中產的強大凝聚力和向心力。

Translation

Fuxi Temple

Fuxi temple is located in Qincheng District ,Tianshui City.It covers an area of 13,000 square meters, built in the Zhengde years of Ming Dynasty, the temple is a two-into-three building.From the south to the north gate, there are temples, platforms, stele pavilions, the main palaces and Hector Cupers, etc.Hector Cupers, especially, is formed in a sixty-four hexagrams order.“ The Congenital Temple, whose roof is a sixty-four-trigram diagram, a hall 26.7 meters high, 13.5 meters in depth, 7 wide, 26.4 meters long, is typically an architecture of Ming style.Since the beginning of 1988, Tianshui government holds a grand scale memorial ceremony, Fuxi Birthday Ceremony in lunar May 13th every year(Dragon ‘s Birthday in the legend), attracting many at home and abroad come to pay homage to all the descendants of the Yellow Emperor.As our common ancestor and inaugurator for our civilisation , Fuxi created the principles and Chinese civilisation.For him, Chinese civilisation holds a very decisive status in the world civilisation.Fuxi temple, also known as Taiwu Guan, commonly known as the Human Ancestral Temple, is currently of the most ambitious scale, magnificent momentum, and of the most completeness among the national Fu Xi sacrificial temple.In 1963, it is listed as the key protection unit in Gansu province,nowadays, an important place for Chinese home and abroad to worship their ancestor Fuxi.Walking into the temple, you’ll see broad yard and old trees.Legend has it that the yard is in accordance with the original 64 Hector Cupers, which is programmed by the Fuxi congenital 64 hexagrams azimuthal alignment, it has now only 37 of them, what a pity.Being appraised by the landscape engineers, these vigorous Hector Cupers, high in clouds, are quite rare in our nation.Bright yet elegant environment lined Fu Xi temple with Zhou Yi or Changes, which can be a worldwide work.It is not only of importance to the philosophy, religion, military science, but also to mathematics, physics, astronomy, geographical genetics.Many recent studies have some sort of relationship with the Changes.Due to Fuxi ‘s great contribution, so we hold the memorial ceremonies twice a year, that is , the spring ceremony and the autumn ceremony.The spring ceremony, which is his birthday, lies in the lunar Jan.16th while the antumn ceremony, his fete-day.實習四 寫3條天水景點旅游路線、旅游歡迎詞、歡送詞

一、3條天水景點旅游路線

A線：

B線：

C線：

二、旅游歡迎詞

Welcome speech

Good afternoon!

Dear friends!First on behalf of shanxi international travel service and myself welcome everyone come to shanxi province I’m very pleased to be your tour guide during your stay in shanxi province ,if you have just come to here I can show you around now please allow me introduce myself my name is li shicheng ,very interesting thing my name as similar a china famous emperor li shiming in tang dynasty ,if you afraid of forgetting my name ,I have a english name

Kevin lee ,your can call me Kevin ,sitting beside me is our driver Mr li ,he has more than ten year’s experience in driving so he will makes our trip a safe and pleasant one ,an old Chinese saying may express our hospitality:”

Isn’t it a great pleasure to have friends coming from afar “.Mr li and I will do as much as we can to make your tour pleasant and enjoyable ,I hope that your visit to this ancient province will be a happy and memorable experience in your life.三、旅游歡送詞

farewell speech

Ladies and gentlemen ：

times fly so quickly and your visit to shanxi province is drawing a close before we part ,I would like to say a few words.first I thanks everybody everybody in the group has been very co-operative ,friendly ,understanding and punctual.as your tour

guide ,I was much appreciated.China is a developing country ,and tourism is a new born thing ,the problems you have met on the trip were know to everyone , the point is that we should treasure our friendship and experience.However this is the beginning of our friendship we believe that this friendship will continue to grow in the future ,parting is such sweet sorrow , happy to meet ,sorry to depart ,and happy to meet again.Welcome come to shanxi province again

Bon voyage!

Bye-bye!

四、關于訂酒店、購物的對話

Dialogue 1

Reserve a room

C:Clerk,L:Miss.Lin

C:Reservations.Good afternoon.May I help you?

L:I want to reserve a room in you hotel.C:what kind of room would you like?

L:I'd like a double room from 30 September to 4 October.C:Could you please hold the line?I'll see if there is room available for those days.L:OK.C:Soory to have kept you waiting.We have rooms available for that period.L:Do you have a room with a front view?

C:A double room with a front is 150 dollars per night,one with a rear view is 110 dollars per night.L:I think I'll take the one with a front view then.C:Could I have your name,please?

L:It is lin Rong.C:And your address,please?

L:It is 58 Mapaoquan Road,Tianshui.C:Yes.What time will you be arrving,Miss.lin?

L:Around 6:00 pm.Doyou have a pick up service?

C:Yes.Wehave an airport repersentative our guests there.L:Fine.C:So,Miss.Lin,a double room with a front view for five niguts.Am I correct?

L:Rigut.Thank you very much.C:Thanks for calling,and we look forword to seeing you.Good-bye.L:Byebye.Dialogue 2

A: Hi, how are you? Do you need any help?

B: Hi, do you have a t-shirt with stripes?

A: Oh yes we do.Give me a second, let me go grab it for it.B: Ok.A: Here is your t-shirt.B: Thank you.A: Do you want to try it on?

B: Yeah, sure.A: Ok come with me, I’ll take you to the changing room.B: Ok, thank you.A: So, did it fit you?

B: Yes, it did.Can i pay for it now?

A: Yeah, of course.This t-shirt is 30 dollars.B: Here.A: Ok, here is your 20 dollars change.Thank you very much.Have a good time!

心得體會：

第五篇：旅游實習報告

四川國際標榜職業學院2013屆頂崗實習報告

四川國際標榜職業學院

頂崗實習報告

姓名

林文秀

學號

***

專業

營銷與策劃

實習單位 宜賓全球通旅行社

實習崗位

計調

實習單位指導教師

閔毅

學校指導教師

粟輝龍

2106年 2日 1日至 2016年7月0

日

實習日期： 1

四川國際標榜職業學院2013屆頂崗實習報告

目錄

1.概述.................................................................................................1 2.實習目的.........................................................................................1 3.實習內容.........................................................................................1 3.1崗前培訓和崗位分配............................................................1 3.2實習部門和實習崗位............................................................2 3.2.1網上客人咨詢.....................................................................2 3.2.2網上線路更新.....................................................................2 3.2.3網上合作商交流.................................................................2 3.2.4成交客人.............................................................................2 3.3實習效果和實習體會............................................................2 3.3.1外面的世界很精彩，外面的世界很無奈.........................2 3.3.2人際關系與溝通能力.........................................................3 3.3.3受挫能力.............................................................................3 3.3.4合作的力量.........................................................................3 4.對實習的意見和建議.....................................................................4 4.1意見.........................................................................................4 4.2建議.........................................................................................4 5.總結................................................................................................4

0 四川國際標榜職業學院2013屆頂崗實習報告

1.概述

宜賓517旅游網隸屬于四川全球通國際旅行社有限公司，是四川青旅首次聯合四川全球通旅行社著力打造的專業四川宜賓旅游咨詢預定平臺，力爭打造宜賓最具影響力的一站式旅游平臺，具有多年b2c網絡預定服務的專業旅游經驗，尊重游客的消費知情權，所有報價透明。宜賓517旅游網可以幫助您快速了解目的地，專門推出一對一服務，并提供專門的個人及團隊制定計劃和上門服務。宜賓517旅游網大力整合四川、國內、國際旅游線路產品，作為宜賓最專業的旅游服務商，提供的旅游線路豐富、全面、價格公開透明、全年365天電話咨詢，預訂、提供有力的后續服務和保障。正因為如此，我選擇了這里。在這里不僅可以學習和了解旅行這個行業，而且對本專業也是非常合適的選擇。做計調不僅負責后臺網絡平臺的維護和管理，還要對旅游產品的牢記和推廣，熟悉各種網絡運營模式。就意味著我要負責的事情繁多，而且雜亂，正好可以鍛煉剛畢業的我。

回顧這段實習日子，點點滴滴都成為我人生中彌足珍貴的難以忘記的不同尋常的回憶。作為一名在校大學生、一名成年人，在這真實的的工作環境中，給我們即將走出校園面對社會起到了很好的緩沖作用。

2.實習目的

營銷與策劃專業是一個實踐性很強的專業，但不是一個專業性強的專業，通過頂崗實習，加深我們對前兩年所學操作知識的理解和掌握程度，通過實操來掌握實習部門的工作流程，初步接觸和掌握管理的基本理論、業務知識與方法，培養綜合學習能力去發現、認識、分析和解決實際問題的能力;了解自己在工作經營管理中出現的新問題、新觀念、新經驗、新方法;同時，培養我們的的團隊協作能力和吃苦耐勞的精神，鍛煉和提高自己心里素質。

3.實習內容

3.1崗前培訓和崗位分配

我到達實習點的第一天，人力資源部組織了為期三天的崗前培訓。崗前培訓主要是先讓我們了解公司業務及經營范圍和目前公司的形勢，然后確定我們每個實習生的擅長好進行適合的崗位安排，崗位分配以后，我們到達自己工作的部門，進行由各自部門安排的崗位培訓。我覺得進行兩次的培訓效果很好，全體培訓讓我們實習生在新的環境有了一個比較好的緩沖期和適應期，部門培訓也具有很強的針對性。

四川國際標榜職業學院2013屆頂崗實習報告

3.2實習部門和實習崗位

我實習的崗位是后臺計調。主要負責的是網站上旅游線路的更新和更改及報價的調整和廣告的投放。崗前培訓由后臺主要負責人帶領我操作，主要包括電商的經營理念和口號，崗位知識和廣告圖片制作等。五月份旅游業即將成為旺季，所以我們培訓是以踏春之旅和周邊短線為主，出境游為輔。一般旅游業主要提成客戶為出境游游客。3.2.1網上客人咨詢

工作內容是在網上為客人講解近期旅游線路和推薦適合客人的旅游定做，為客人講解旅游中注意事項和問題并盡自己最大力幫忙處理，用報客單登記客人咨詢的線路及要求，登記客人聯系方式及出行日期，給客人報價及另外如果有旅游團隊可優惠政策等。3.2.2網上線路更新

旅游產品市場是一個浮動較大的圈子，應當及時更新和更近網站所有的線路，以免被造成客人誤會和后續一系列問題。3.2.3網上合作商交流

收到客人要求及客人下單應當及時與地接旅行社聯系進行交接和合同簽署等

3.2.4成交客人

客人通過你購買或下單成功就得與客人簽訂旅游合同及旅游保險業務，旅游產品是一個活動產品，承載著很大的風險，作為旅游服務商應該讓旅游者十分了解旅游過程中的各種意外事故發生和自己與旅行社之間的責任。

另外還有與客人交流時，應當采取與游客相符的旅游線路推薦，講解過程中應當耐心和具備旅游產品全面的知識，報價清楚切記面對顧客時應當及時反映，抓住顧客心理，做產品推薦的適當調整。3.3實習效果和實習體會

3.3.1外面的世界很精彩，外面的世界很無奈

不同的工作有不同的工作禮儀與工作紀律，但也大同小異。作為一名產品售后員，應該具備的一定的基本素質。首先要有良好的儀容儀表，制服干凈平整。第二，服務時要保持微笑用語，注意禮儀禮貌;就算是沒客人的時候也要注意自 四川國際標榜職業學院2013屆頂崗實習報告

己的形象。第三，有責任心，團結協作。突然角色的轉變，自己心理上也很難接受，有一個大學生變為一個社會工作者。無論將來是否要從事旅游行業，這份實習工作我們都要以積極的心態去面對和接受。在家里我們有家人疼愛，在學校又有老師的關心照顧，根本就沒有認真思考過自己的責任，實習工作的時侯才發現得一切其實都來之不易。有一句話是這樣說的：外面的世界很精彩，外面的世界很無奈。在大學校園里，同學們互幫互助，學習書本知識;而在工作單位，每個人都會為了養家糊口、為了讓獲得更高的報酬和晉升而努力，到處都是激烈的競爭。只有切身經歷才明白社會的復雜性，才明白自己，大家還是一個孩子。通過實習，覺得自己成長了，心理素質有一定的提高，讓我們適應社會，明白學歷與工作能力之間的關系。3.3.2人際關系與溝通能力

在旅行社工作的時候，我們必須學會處理與領導、與同事、與客人相處的關系。人與人之間的交往是一門藝術，我們在與人交流時要學會善變。在工作的時候，我們會遇到各種各樣的客人，甚至會遇到外國人。開始與他們交流的時候我通常會感到壓力很大，有時會緊張的冒汗，但也正是因為與他們接觸交流，鍛煉了我的語言表達能力并學會應該如何與他們交流。很多客人會打電話咨詢或者當面咨詢溫泉的情況，通過我的介紹和解釋解決了客人的疑惑之后，覺的自己很有成就感。對我而言，學會怎樣為人處世無疑是我得到的最好的回報。3.3.3受挫能力

旅游的旺季和淡季非常的明顯，而作為電商服務平臺，一般都是節假日客人多，工作日客人少。特別是寒暑假黃金周和春節黃金周，客人多的時候，很多客人沒有來的及回復還在一直詢問，除了網上詢問還有店里人也特別多，見到這樣的情景，客人甚至是自己也自然會暴躁起來。這種情況下，客人會埋怨你手腳慢;客人多的時候顧得了這邊，又顧不了那邊的，客人會罵你服務態度不好，罵你沒腦子等等。有時候客人忙著趕緊交錢有急事的，見你寫合同慢吞吞的，客人就開始催你等等。剛開始的時候是接受不了的，有什么理由在這里糟客人謾罵，自己又沒有做錯事，不好的情緒甚至還影響了工作質量。可是慢慢的明白，自己選擇了服務行業，就要端正自己的心態，目前自己遭遇的其實只是小兒科。工作的時候，自己會經常出錯，有一次還被扣了分。但是我明白對于失誤，要自己去面對，主動承擔，而不是逃避。自己是一個自尊心很強的人，作為一個初出茅廬的新人，犯過錯是不可避免的，好在領導和同事也沒有很責怪，給反而給了我鼓勵，這讓我非常感動。3.3.4合作的力量

在實習的過程中，很慶幸我遇到了一幫好同事。旅游是一個年輕的事業，而且年紀都是與我們相當的，大部分甚至比我們還小。當然我是最小的一個，很多的不足很多的不懂，需要更加的努力，從第一次見面開始，他們就跟我一種很很親切的感覺。我們在培訓的時候，也多次向幫助我接待講解。最初上崗的時候，四川國際標榜職業學院2013屆頂崗實習報告

也很照顧我們，知道我們不適應，很多時候她們都不休息，就讓我們去休息;我們有不懂的地方，都很仔細很耐心地向我們解釋，有時候也會主動和我們說工作當中的注意事項，以免我們會出錯。當我們做錯事的時候，也不會責怪我們，反而會鼓勵我們。同事們知道我們不能經常回家吃上住家飯，營養不夠，特意多次邀請我們去她們家，請我們吃飯;一起話家常，這些我都一一記在心里，感謝你們，我可愛的同事們。最深刻的一次是三月底的時候，我得了一場重感冒，由于身體不舒服，我的本分工作不能做好，她們還會幫我完成。她們雖然不是我的家人，但是她們都很照顧我關心我，在這里要說一聲謝謝。在單調同時又很繁瑣的實習日子里，有這幫好同事的陪伴，我很幸福很快樂!

4.對實習的意見和建議

4.1意見

實習的時間是從12月份到次年二7月份。我認為實習的時間過長，相反在學校學習的時間較短，本來對于一個專科學校在校時間就短，能學到的東西本來就不多。4.2建議

每個學校都應該有相應的實習點，面對沒有出過校門的我們來說自我推薦和自己找是一件鍛煉人的事，但是我們找到的公司往往是小型和不正規的，對于我們實習來說是不利于發展的。

5.總結

在實習過程中，老板給予了我機會和幫助，在領導和同事們的悉心關懷和指導下，自己不斷努力，懂得了一些在學校學不到的人生哲理，我的各方面都取得了一定的進步。當然面對自己專業上的不足，如廣告圖和自己所做的工作與專業不太相關的情況下，自己就應該更加努力的熟悉掌握相關旅游內知識，無論對自己以后還是工作都有一定的幫助，所以接下來我會加倍努力學習，珍惜眼前的生活，明確自己的目標和方向，為以后的人生道路打下堅實的基礎。