第一篇：BEC出差口語100句

BEC商務英語 出差 100句

I want a package deal including airfare and hotel.我需要一個成套服務，包括機票和住宿 2 I'd like to change this ticket to the first class.我想把這張票換成頭等車。I'd like to reserve a sleeper to Chicago.我要預訂去芝加哥的臥鋪。4 I won't check this baggage 這件行李我不托運。I'd like to sit in the front of the plane.我要坐在飛機前部。6 I missed my train.我未趕上火車。I haven't nothing to declare.我沒有要申報的東西。8 It's all personal effects.這些東西都是我私人用的。I'll pick up ticket at the airport counter.我會在機場柜臺拿機票。I'd like two seats on today's Northwest Flight 7 to Detroit, please.我想訂兩張今天西北航空公司7班次到底特律的機票。11 We waited for John in the lobby of the airport.我們在機場的大廳里等約翰。I'd like to buy an excursion pass instead.我要買一張優待票代替。I'd like a refund on this ticket.我要退這張票。I'd like to have a seat by the window.我要一個靠窗的座位。You have to change at Chicago Station.你必須要在芝加哥站轉車。We have only one a day for New York.到紐約的一天只有一班。17 Sorry, they are already full.抱歉，全部滿了。I'd like to reserve a seat to New York.我要預訂一個座位去紐約。The flight number is AK708 on September 5th.班機號碼是9月5日AK708。There's a ten thirty flight in the morning.早上10點半有班機。I'm looking for my baggage。我正在找我的行李。I'd like to make a reservation

我想預訂。The sooner, the better.越快越好。I'd like to change my reservation.我想變更一下我的預訂。I'd like to reconfirm my flight from London to Tokyo.我要再確認一下我從倫敦到東京的班機。26 My reservation number is 2991.我的預訂號碼是2991。I made a reservation in Tokyo.我在東京預訂的。I made reservations yesterday.我昨天預訂的。I want to reserve a seat from Los Angeles to Tokyo.我要預訂一張從洛杉磯到東京的機票。I always have a big wash to do on Saturdays.我星期六總是有一大堆的衣物要洗。

The laundry is not dry enough.衣服還沒干。

I put too much detergent in the washer.我在洗衣機里放了太多的洗衣粉。

This stain is really stubborn.這污垢去不掉。

I did three loads of wash today.我今天洗了三次衣服。

The train is comfortable.坐火車很舒服。

I checked my baggage in the baggage section.我在行李房托運行李。

He guessed the train would come in early.他猜想火車會很早到達。

The stations are always full of people。

火車站里經常擠滿了人。

I hope you have a good trip.祝你旅途愉快。

You need to transfer at Central Station.你必須在中央車站換車。

How long are you going to stay here?

你要在這里停留多久？

Do you have anything to declare?

你有東西要申報關稅嗎？

What's the purpose of your visit?

你旅行的目的是什么？

What time does the ship leave?

船什么時間啟航？

When will the ship leave for Honolulu?

這艘船什么時候出發去檀香山？

Could you please give me the departure time?

你能告訴我出發的時間嗎？

Do I need a reservation to go by ship?

我坐船去需要預訂嗎？

How much for a one-way ticket to Shanghai?

去上海的單程票多少錢？

When would you like to return?

你打算什么時候回來/去？

Do you have any tickets available for that date?

你們有那天的票嗎？

Do you have any tickets available for that date?

你們有那天的票嗎？

How much does a round trip ticket to go there cost?

張去那邊的往返票要多少錢？

Would you take this coat to the cleaner's?

你可以把這件外套送到洗衣店嗎？

Will you iron out the wrinkles in this skirt?

可以幫我把這件裙子燙平嗎？

Won't you iron this shirt for me?

可以幫我燙這件襯衫嗎？

Will you bring the laundry in if it rains?

下雨時請你收一下衣服，好嗎？

Where am I supposed to pay the excess train fare?

我應該在哪里補票？

Where can you pick up your suitcase?

你在哪里取你的手提箱呢？

When can you pick up your ticket?

你什么時候可拿到車票呢？

Where is immigration?

入境處在什么地方？

Where can I get my baggage?

我到哪里去拿我的行李呢？

Is the departure time on schedule?

起飛時間準時嗎？

How long will the flight be delayed?

班機誕誤多長時間？

What's the cause of the delay?

什么原因延誤？

Will the flight be delayed?

這班機會延誤嗎？

May I have baggage tags?

請給我行李標簽好嗎？

Excuse me, what time will the plane arrive in Tokyo?

對不起，請問飛機何時到達東京呢？

Could you explain how to fill this out?

請你說明一下怎樣填這張表好嗎？

May I have a customs declaration form, please?

請給一份海關申報表好嗎？

May I have a disembarkation card?

請給我一張離機卡好嗎？

Is this within the tax-free limit?

這個在免稅限額內嗎？

Where''s a tax-free shop?

免稅店在哪兒？

What time should I be at the departure gate?

我在什么時間到登機門？

Could you help me find my baggage?

請你幫我找我的行李好嗎？

Will the flight be canceled?

這班機會被取消嗎？

Would you please make my reservation to Chicago for tomorrow?

請幫我預訂明天去芝加哥的座位好嗎？

Do you have a flight to New York departing at about 10 a.m.Next Monday?

你們有下周一大約下午10點起飛到紐約的班機嗎？

What''s the fare to New York, Economy Class?

去紐約的經濟艙機票多少錢？

Where do I pick up the ticket?

我什么地方拿機票？

From which station does the train leave?

這列火車從哪個站開出呢?

Can I stop over on the way?

我在中途可以停嗎？

Can I have a second-class one way ticket to Chicago,please?

請給我一張去芝加哥的單程二等票好嗎？

Are there any discount tickets for me?

給我有折扣嗎？

What time does the plane take off?

飛機何時起飛呢？

One way or a round trip ticket?

單程票還是雙程票呢？

What time does the first train to Boston leave?

第一班去波士頓的列車什么時間開出呢？

Is it direct train?

這是直達車嗎？

What platform does the train leave from? 這班車從哪個站臺開出呢？

By what time should I check in? 我該什么時間辦理登機手續呢？ 90 What is th boarding time? 何時登機呢？

How much is the excess baggage charge? 超額行李費多少錢？

Will this flight leave on time? 這班機準時起飛嗎？

Can I bring this on the plane? 這件我可以帶上飛機嗎？ 94 What is the gate number? 登機門是幾號？

Are there reserved seats on the train? 車上有預訂座位嗎？ 96 Where is gate six? 6號登機門在哪兒？

Where is the boarding gate for this flight? 這班飛機的登機門在哪兒？

Has this seat number started boarding? 這個座位號已開始登機了嗎？ 99 Where is the ticket office? 售票處在哪兒？

How long is the ticket valid? 這車票有效期多久？

第二篇：BEC高級口語總結

一、團隊合作

1.團隊合作的好處（重要性）或缺點

In a team, I can learn from my fellow workers , get help from them when I am under pressure.When you work with more people, you get a chance to listen to different points of view, to learn to see things in a different perspective.Sometimes, team membership requires you to give up some individuality in order for the team to function as a whole.Sometimes you feel your own contribution to the team cannot be measured, so you work less than you would individually.2.團隊合作的要點/特點

Mutual trust is the first secret of successful teamwork.When members share a trusting relationship, they will feel free to express their views, understand each other’s capabilities and limitations, and communicate with each other timely.This helps to bring out the potentials, experience and creativity of the individual and create good work environment.Full co-operation among team members has a direct impact on the success or failure of the team.When team members develop a strong awareness of cooperation, they would make collective efforts to achieve the common objectives and ensure a higher level of quality and workmanship.On top of that, timely communication and decision making will also help to improve work efficiency.Characteristics like mutual trust, co-operation, commitment, openness of expression among team members are essential to a good team.Besides, a team should also be clear about the common goals they aim to attain.3.怎樣形成團隊合作的文化

二、企業內部溝通

1.重要性（好處）

The employee can make suggestions to the boss about internal development, and discuss areas they can improve on.In this way, the employee can contribute to the overall improvement of the company.2.和員工溝通管理信息需考慮的要點

First of all, I think it’s important to clearly state your overall purpose and expectation.In this way, employees know exactly what they should do to meet work requirements and to achieve performance excellence.In addition to this, providing feedback on their performance is also important.On the managerial part, performance reviews help mangers to keep track of possible problems in their own work.On the part of the employees, they get encouraged for their hard work and are given chances to correct mistakes made on the job.Besides, mangers should be more open in sharing information with their subordinates.They should let employees know in advance any proposed changes before they actually occur.This will enhance mutual understanding and trust.3.與顧客溝通的必要性（好處）及如何與顧客溝通？

三、降低成本

1.控制生產成本需考慮的要點（方法）及作用

Train workers

In these days of changing technologies and methods, it is necessary to train your workers to keep them up to date.Staff training is extremely important nowadays.You see, technologies keep changing and if employees get regular training, they would be able to work more efficiently.It's the competence of the workforce that sharpens the competitive edge of the company.Get quality from suppliers Low quality goods from suppliers is a major source of waste.You should not only try to get quality suppliers but also work with your suppliers to help them improve their operations and quality of output.In cost management, it's important to cut down the cost of raw materials, as to a large extent, it helps to determine the product prices.Cost-conscious companies always seek to work with good suppliers who can offer quality raw materials with reasonable prices.Low quality materials from suppliers are actually a waste of money.Efficiency of production line is another important thing to consider.When introducing a production line, it is important to consult an ergonomics specialist and see that it's user-friendly and will not cause too much physical stress and strain.Meanwhile, workers should get fully-trained to work more efficiently on the line.Measures should also be taken to eliminate waste.On top of that, management should develop good benefits system to boost the morale of the workers.2.不恰當的控制成本的方法及危害

downsizing Some company leaders feel they can reduce costs by simply downsizing or reducing the number of workers or middle managers.Unfortunately, it’s not a proper way.One of the biggest effects of downsizing to reduce costs is that the good employees quickly leave the company for greener pastures.Thus the company is left with the deadwood employees, who are supposed to do twice the work as before.Reducing customer service Customer service can be a nuisance and is often expensive.Sometimes companies will reduce or eliminate the service they give to the customers.Unfortunately, a neglected customer is an ex-customer.Customer service can enhance customer satisfaction and loyalty.Good customer relationship helps to improve your company image and boost sales.As a result, large-scale production will be cost effective for your company.Cutting corners A quite way to cut costs is by cutting corners in production or service methods.Some company leaders feel that by using cheaper material and labor, and by eliminating part and steps, they can cut costs and save money.It is true that costs may be cut in the short turn, but often the product or service is of such a low quality that repair and rework costs go through the roof.Also customers may become unhappy with the low quality and move on to another supplier.四、時間管理

1.有效管理時間有多重要？

時間管理技巧：

When managing a busy schedule, time management skills are important.They are es-sential skills for effective people.Keeping To-Do lists would remind you of all essential tasks to be finished.It's a powerful method of organising yourself and a way of reducing stress.Deciding work priorities can help you concentrate on the right things which are important and urgent.Tackling problems in order of importance allows you to separate important jobs from the many time-wasting trivial ones.2.設立目標的重要性/怎樣設立目標？

設立目標的重要性：

By setting clearly-defined goals, you can measure and take pride in the achievement of those goals and raise your self-confidence due to your achievements, ability and competence.Self-confidence, by turns, will enable you to achieve higher and more difficult goals.怎樣設立目標？

Set goals which are specific, measurable, realistic and achievable.Your optimum goals are those which cause you to ‘stretch’ but not ‘break’ as you strive for achievement.Goals can give creative people a much-needed sense of direction.3.作計劃的重要性/怎樣作計劃？

五、管理

1.團隊的核心領導的重要性

2.優秀的管理者應該具有的素質：

六、銷售

1.銷售技巧

Speak effectively and sincerely about my product or service.Learn to be a good listener because if you don’t listen to and understand the needs of buyers you can’t become a successful sales professional.Know my competitors and the merits and pitfalls of their products.A successful salesman should connect with customers and create a desire to buy him willingly and happily.2.廣告的重要性

When aiming to increase sales of a product, it's important to advertise the product because advertising can inform, persuade and remind potential customers of the product.Marketers can launch an advertising campaign to attract a large number of consumers.And, effective advertising can enhance consumer perceptions of quality in the product, thus encouraging customers to buy this product repeatedly.3.廣告媒體的選擇

The media the marketer selects must be capable of accomplishing the communications objectives of information, persuading, and reminding potential customers of the products.Broadcast media include television and radio.Newspapers, magazines, outdoor advertising represent the major types of print media.The internet is a new medium.Nowadays, many companies jump to advertise on the internet.Internet advertising can assist in raising awareness of brands, it is most successful when combined with traditional advertising such as TV or print.With more and more people using the internet, advertisements on the internet can reach large audiences.4.處理顧客投訴

When customers complain, it's important that staff should apologize first, because cus-tomers must be very upset when they are dissatisfied with the product or service, some may even be aggressive.At this time, employees should remain calm and collected, listen to the complaints and apologize for the problem, and then the customers may feel that they are taken good care of.Suggesting a solution to the problem is also important.An apology is not enough, em-ployees should also try to deal with the existing problems, if they suggest a solution to the problem, customers may not be so dissatisfied, and they may not take their business elsewhere.It's also important that employees should not make any promises that they cannot keep.If employees cannot keep promises, customers may get disappointed, then, they may switch to other producers.5.處理顧客投訴的重要性

Businesses benefit from treating complains as welcome resource and opportunities to gain innovative ideas for improvement.Customers often have stronger commitments to a company after a conflict has been solved than they would have if they had never complaint at all.Customer complaints offer organizations the opportunity to overcome problems and improve commitments to service.七、產品開發

1.市場調研

In developing new products, I think market research is very important.By carrying out market research, a company can get such information as whether there exists a niche market for a new product, and what are customers' needs and tastes for the new product, therefore, the new product will sell well when it is launched into market.2.創新

第三篇：BEC中級口語真題

劍橋商務英語（BEC）中級口語考試試題

口語考試分為三部分：

第一階段：考官和考生交流，時間大約3分鐘Example 1.Q：What’s your name? A：My name is(Kate)(注：括號內的為參考答案).Q：Where are you from? A：I come from(JiangSu Province)3.Q：Are you a student or worker?

A：I am a(student/worker)

要點:：以上問題，只要你簡單闡述就行了，不要長篇大論，而且老師問什么，你回答什么，千萬不要拖泥帶水。

Exercise:(每人問兩個問題和答兩個問題)

1、What is your major?

2、Which course do you like best?

3、Why do you study English?

4、Ｄo you like doing business? Why?

第二階段：時間大概6分鐘，每個考生分別發給一張帶有三個不同題目的卡片，每個考生的題目都是不同的。考生需要從三個題目中選擇一個題目，準備一分種，然后根據題目的要求他和提示作一分種的簡短發言。

Ｅxercise :(以下問題三選一，每人陳述一分鐘，并把你要講的內容寫在作業本上。)

1、Selecting a business magazine，which is more important?

Cost

Content ２、Choosing software, which is more important?

Potential benefit

Hard disk

３、For the manager , which experience is more important?

Experience

Education background

要點：第二部分讓你從三個題中選一個，要一直連續不斷的說，直到老師叫你停為止。高分需要說的有層次，不老是顛來倒去那幾句話，需要詞匯豐富。你和搭檔是不同的兩份試題。

第三階段考試時間大概5分鐘，老師會給你和你搭檔一個大題，上面是有一個題目的背景和兩到三個問題，30秒鐘的準備后進行2分鐘的討論。

(以下內容為二選一，每個對話內容在２分鐘以上，直接講，不用手寫作業)1.The retail company is planning to open a new branch

Discuss the situation together and decide:

Q: A)What the company should consider when choosing a site?

B)How should the company advertise the opening of the new store?

2.Your company is organizing a conference for the sales mangers working in its office around the world.Discuss the situation together and decide:

Q: A)What information will you need to send the sales manager before the conference?

B)What activities you could organize to help people to get know each other better?

要點：3分鐘討論，不要出現冷場，先就兩個問題進行討論，如果你覺得沒話說了，可說一些與問題或背景相關的內容，但不要本末倒置了，兩個問題是核心談話內容。另外，3分鐘談論結束后，老師會提兩個問題，最好是每人回答一個，如果你一個都不回答，那么你在這個環節上是會扣分的。

第四篇：BEC真題口語總結

第四輯

TEST1 ： Part 2:

1、marketing

importance of advertising slogans in promoting a brand or product..廣告標語對宣傳品牌和產品的重要性

2、information management

importance of keeping staff informed about company policies and plans

讓員工了解公司政策和計劃的重要性

3、purchasing

how to achieve and maintain good relations with all suppliers

怎樣取得和保持和供應商的良好關系

Part3: your company proposing send a team of staff abroad six months to set up an office and train local employees.Recommendations for that.公司擬派員工出國開設分公司或機構培訓當地員工，提建議。

1、how to select appropriate staff to manage the project

怎樣選擇合適的員工

2、what preparation and advice the staff would need before leaving

員工出發前應該做哪些準備，得到什么建議

Follow: 在國外短期工作有什么優勢，在國外工作會遇到什么問題，在國外工作怎么獲得信息，國際交流頻繁對公司運作的影響，公司在國外開分機構多重要

TEST2 Part 2:

1、Time management: the importance of planning work time effectively.有效安排工作時間的重要性

2、project development: how to ensure inter-departmental co-operation on new project

怎樣確保各部門之間在新項目中的合作

3、purchasing: how to evaluate and select new projects

怎樣評估和選擇新項目

Part 3: finance director of your company is concerned that the majority of its income comes from one main client.recommendations on expanding customer base.財務主管擔心主要收入來自一個大客戶，所以想擴大客戶群

1、what the potential dangers are of having only one main client 只有一個大客戶的潛在危險

2、how the company could try to gain additional clients

公司怎樣才能拉到客戶

Follow :一個相對較小的客戶群的好處，除了好的客服以外怎么才能鞏固和客 戶之間的關系，跨國企業怎么長期讓客戶高度滿意，怎樣應對日益激烈的競爭

TEST 3 Part 2:

1、Product promotion

how to make effective use of the media when promoting a new product or service.怎樣有效利用媒體對新產品和服務進行宣傳

2、Information management

importance of an effective internal communication system in a company.一個有效的內部交流機制的重要性

3、Technology

the factors involved in assessing the cost-effectiveness of new technology

對新技術成本有效控制的因素

Part 3: Pharmaceutical company you work for keen to participate in an international conference abroad.recommendations about participation.你工作的醫藥公司想出國參與一個國際會議，提建議

1、how to select staffs to represent the company at the conference.怎樣選擇員工

2、what practical arrangements should be made before the meeting.會前準備

Follow:是否愿意參加國際商貿會議，國際會議對公司有公司有什么好處，對員工有什么好處，對舉辦城市有什么好處，你認為會議對商務交流有持續影響嗎

TEST 4 Part 2:

1、Personal skills

how to motivate employees to achieve their full potential 怎樣激勵員工發揮潛能

2、Project management

Importance of teamwork for effective management of a project 團隊工作隊項目有效管理的重要性

3、Health and safety

how to develop a responsible attitude among staff to it 怎么樹立員工對健康安全負責的態度

Part 3:

1、your company has been invited to take in a trade fair, which will take place during the busiest time of the year.You have been asked to decide if staff should be there.公司應邀在一年中最忙的時候參加交易會，決定去不去

1、what the advantages and disadvantages are of attending it.去的有利和不利方面

2、which members of staff would most usefully represent a company at it.哪些員工最能代表公司參會

Follow:參會有趣嗎，參展公司怎么布置展臺吸引游客，對展會來說最合適的產品和服務是什么，有哪些將公司產品推向國際的其他方法，交易會對當地就業有多重要

第三輯 TEST1 Part 2:

1、Customer relations

importance to a company of reliable customer opinions of products

顧客對產品的信賴對公司的重要性

2、Staff development

importance to a company of developing effective career plans for staff

對員工進行有效的職業規劃對公司的重要性

3、Business strategy

how to maintain the confidence of company shareholders

怎么樣保持股東信心

Part 3:

Your company’s location in a busy city centre means the staff often complain about the time taken to get to work.Recommendations.公司位置在市中心，員工抱怨上下班時間，建議

1、whether it would be better for staff to use public or private transport.乘坐私人或者公共交通工具是否更好

2、what the effects might be of allowing staff to work flexible hours 讓員工靈活安排工作時間有什么影響

Follow:你愿意每天花很長時間上下班嗎，公司是否給予交通補貼，什么會影響公司選址在市中心的決定，科技對今后人們工作地點的影響，改變員工工作時間和地點會帶來哪些長遠的影響

TEST 2 Part 2:

1、Quality control

importance to a company of monitoring the quality of its goods and services 對產品和服務監控的重要性

2、Information management

how to ensure information is managed effectively

怎樣確保信息管理的有效性

3、Financial planning

the factors involved in deciding on appropriate pricing strategies 要制定合理的價格策略要考慮哪些因素

Part 3:

Your company is about to take over another company and keen to encourage staff from both companies to work together effectively.Prepare proposal for team building

接管另一個公司，要讓兩個公司員工在一起有效工作，建議

1、what kinds of work projects and leisure activities would be suitable to encourage teamwork

什么工作項目和業余活動能促進團隊合作

2、what kinds effective teamwork could bring to the company.團隊合作的好處 Follow:在一個好的團隊中個人所獲的益處，一個工作團隊最好多少人，你認為公司既需要個人主義者還需要團隊工作者嗎，讓全體員工作為一個整體融洽工作是所有員工或者說是公司的責任嗎，對公司進行長遠規劃時應該對團隊打造做多遠的考慮

TEST3 Part 2:

1、Staff relations

importance to provide a range of facilities for all staffs

公司對員工提供設施的重要性

2、Technology

importance to regularly upgrade its technological equipment

經常升級技術設備的重要性

3、Strategic planning

factors involved in managing change effectively

有效的應變管理要考慮哪些因素

Part 3:

Company is considering funding a regional educational project for 16-18 years old students interested in following a business course.recommendations for the schemes.公司投資當地教育，讓有興趣的年輕人學習企業課程，建議

1、how the project could be used to promote the name of the company

怎么利用這個項目宣傳公司品牌

2、how to monitor the progress and outcomes of the project

怎么檢測這個項目的結果和進展

Follow: 什么方法更能廣泛傳播公司品牌，公司怎樣選擇年輕人來這個教育投資項目，參加培訓項目對年輕人有什么好處，公司對教育項目的投入重要嗎，國家范圍內對商業人士的培訓有多重要

TEST 4 Part 2:

1、Customer service

importance of providing effective after-services for customer

售后服務的重要性

2、Purchasing

importance of maintaining personal contact with potential suppliers

和供應商保持聯系的重要性

3、Recruitment

how to ensure that the advertising of job vacancies is effective

怎樣保證對空余職位的廣告宣傳有效性

Part 3: Your branch has been identified as having the lowest turnover of staff.Suggest ways in reducing turnover in other branches.你所在部門員工換手率最低，建議如何在其他部門降低換手率

1、what the reasons for high staff turnover in a company might be

造成換手率高的原因

2、what effect high staff turnover might have on future methods of selecting staff

今后怎樣考慮選擇員工

Follow: 在一個換手率很高的部門員工會受到什么影響，高換手率會影響客服嗎，高換手率對公司也有好處嗎，公司招募新員工進現存團隊有好處嗎，在以后員工跳槽會越來越頻繁嗎

第二輯 TEST 1 Part 2:

1、Customer relations

importance of making customer feel valued

讓顧客覺得有價值的重要性

2、Company growth

importance to a company of controlling expansion

掌控擴大發展的重要性

3、Marketing

how to ensure that agents maintain a high level of effectiveness when representing a company

怎么樣確保代理人保持對公司的高度代表性

Part 3:

Your company planning to introduce a suggestion scheme and encourage staffs at all levels to contribute ideas.Consider ways of setting up the scheme.公司擬定了一個計劃，想讓全體員工建言獻策，考慮制定這個計劃的方法

1、how to set up the scheme so that all staff feel they can contribute 怎樣制定這個計劃才能讓所有人感到他們能參與進來

2、how suggestions from members of staff could be evaluated.怎么評定員工提出的建議

Follow:什么類型的公司最受益這種計劃，公司還有哪些其他方式激勵員工對公司發展建言獻策，讓員工更多參與公司活動的其他方法，公司獲取顧客建議和評價有哪些渠道，新點子對公司保持競爭力有多重要

TEST 2 Part 2:

1、Communication skills

importance of foreign language training for selected employees

外語培訓的重要性

2、Advertising

how to select a suitable agency to handle a company’s advertising

怎么選擇合適機構來進行廣告宣傳

3、Finance

how to decide whether to float a company on the stock market

怎樣決定公司是否上市

Part 3: Company needs to relocate several members of staff to a new branch opening in another part of the country.You have been asked to submit ideas on how to make relocation attractive for staff.公司需要在其他城市的分部重新安置新人員，提出觀點怎樣讓新地點吸引員工

1、which types of financial incentives the company could offer to staff 公司應該對員工提供哪些財政激勵

2、what information staff could need to know about the new location 公司員工應該知道哪些新址的信息 Follow:重新安置的員工還需要哪些幫助，怎樣鼓勵不愿意重新安置的員工進行安置，選擇分公司的位置對公司有什么影響

TEST 3 Part 2:

1、Personal management

importance to a company of having well-motivated staff

積極主動的員工對公司的重要性

2、Strategic planning

how to decide whether to purchase or rent company premises

怎么決定是否購買或者租用廠房

3、Sales

how to ensure price levels for new products are set appropriately

怎樣確保合理定價

Part 3:

Company consider providing a fitness center on premises to help employees improve their health and fitness.Recommendation for the scheme.公司考慮在公司用地建一個健康中心，建議

1、what benefits the center would bring for the company

健康中心給公司帶來哪些好處

2、how to promote the need for health and fitness to all staff

怎樣促進所有員工的健康

Follow:公司的健康設施在全體員工那里都受歡迎嗎，員工要付費使用嗎，保持員工身體健康的其他方式有哪些，對員工家人也應該提供這方面的服務嗎，這是員工所關心的合理的福利待遇嗎

TEST 4 Part 2:

1、Market research

importance of finding out about customer’ habits and attitudes.發掘客戶喜好和態度的重要性

2、Financial management

how to identify ways of reducing costs in a company

怎樣確定降低成本的方法

3、Communication

how to achieve an effective working relationship between different departments within a company

在不同部門間怎么形成一個有效的工作關系

Part 3:

Considering setting up an incentive scheme to improve staff performance.Recommendations for that.公司正計劃激勵機制來改進員工績效，建議

1、what benefits an incentive scheme for staff would bring to the company.員工激勵計劃給公司帶來哪些好處

2、what types of incentives could be offered 可以提供何種激勵

Follow:那種激勵方式最能讓員工努力工作，激勵計劃不利因素，公司對員工額外勞動的獎勵非常重要嗎，公司怎么增強員工的忠心度，傳統的員工之間或員工與上級之間的關系在將來有何種變化

第五篇：bec中級口語自我介紹

BEC對于學商務英語的同學很重要，下面寫寫幫文庫小編為你帶來bec中級口語自我介紹的內容，希望你們喜歡。

BEC中級口語自我介紹話題歸納:

Competition

1What is important when dealing with competition?

Pricing policies

AdvertisingstrategiesWhat is important when setting prices for new products

Production costs

Competitors' pricing;

Keypoints: Pricing: Advertising, Production costs, Competitor’sprice;Marketing;A wide range of services and products

Pricing:

a.(For a consumer):all consumers would liketo go for higher quality and expensive product ,it is a common sense.b.(For a manager):correct pricing policiescan capture a large number of consumer in a short period of time.c.(For a newly built company): pricingpolicies are particularly important for newly built businesses at the earlystage is to draw the public attention and make their company and brand known tothe public.When a new product is put into market, there must be a lot of peopleknowing about it.Competitor’s price

a.Once a new product is put intomarket, it will immediately face the competition from rivals.The price war sometimescan be incredibly fierce and crude.b.Competitors’ price will mirrorthe consumer’s attitude about certain products and the satisfaction about theirprices.c.If you fixed the price higherthan your rivals without higher quality of service, you might soon findyourself in an unfavorable situation.d.Correct pricing could alsodefeat some competitors in a short period of time.For example: Safeway, Tescoprice war against all small bread manufactures.In this case, Safeway and Tescofixed their price for 7p per loaf, which is 23p cheaper than their competitors’offer.As a result of this , in 35 days time, most of their competitors wentinto liquidation.Advertising strategies

a.The fundamental task for acompany is to make its products and itself known to the public.There are manyways to achieve this, advertising is the most important one.b.Advertising through differentmedia can cover nearly every corner in the world.The major channels are :TV-Radio-Internet-Newspaper-BillBoard-Poster-Magazine

c.The advantage of advertising isnot only about propagandizing your company but also competing against/with yourrivals.A company, through proper advertisements, can manage introduce theadvantages of their products would be the right choice.For instance, car manufacturescan put in their new designs to the ads, e.g.ABS, double airbags to convincethe prospective customers that their cars are safer than others.Motivating staff

1.What is important when motivating staff?

Financialbenefits

Careerdevelopment opportunities

2.What is important when introducing rewardsystem for staff?

Purpose of thereward system

Types of rewardoffered

3.What is important when aiming to reward staffturnover

Financialincentives

Career structure

Key points: Financialbenefits;Career development/structure;reduce staff turnover

Financialbenefit

a.Managers , company owners andsupervisors have always been frustrated and bewildered by employees with littleor no motivation.b.Staff always want reward fortheir contribution to the company and what they are worth.Such factors arejust like market forces.The fundamental reason of looking for a job is to getpay.Staff do the job what they are paid for.However, quite often, the staffwork overtime under their managers’ demand.If the company fails to give properfinancial benefits staff might subsequently feel not being fairly treated, andtherefore frustrate their enthusiasm for their work.c.Staff want some sort ofrecognition for the job they do.Correct financial benefits plan will arosetheir enthusiasm;otherwise they would feel being ignored.d.The job that the staff aredoing is not always interesting , or the working environment may not bepleasant, or their colleagues might not be very helpful and cooperative.Inthis kind of situation, the staff would become stressful and uninterested intheir job.Correct financial benefits can normally distract staff from theirdissatisfaction with…

Careerdevelopment/structure

a.Job-hunting is always a two-wayprocess.On one hand, the employees look for their ideal jobs, on the otherhand the employer, at the same time, look for competitive people.An employerhas a number of methods to attract the best people into its business.Such ashigh pay, travelling opportunities, company cars and training/careerdevelopment opportunities.b.Good educational background isnot the only element that the employers will take into account when they lookfor someone in the job market.Postgraduate qualifications and professionaltraining are equally or even more important than the higher education degrees.When the HR managers only have 30 seconds to go through each applicant’s CV,the sector that will catch their eyes are normally your qualification andprofessional training experiences, which show whether you suit their vacantpositions.c.Nowadays, very few people wouldlike to go for that kind of job-for-life posts.They all wish to have theirjobs better and better, If an employee is able to get the opportunities toobtain some sort of professional training during the course of employment, thisexperience will definitely enhance his value in the employment market andtherefore benefits his future job-hunting.d.So in the two-way job-seekingprocess, while the employer is choosing its favorite people, the wise futureemployee will consider the training and career development opportunities withhis/her future employer and try to make himself/herself more competitive in theemployment market.Business premises;

1.What is important when relocation abusiness?

Local workforceavailable

Location of site

2.What is important when choosing retailpremises to rent

Location

Length ofcontract

Key points: location ofthe premises;local workforce;rent a premises

Local workforce

a.Might technology support andskillful workforce are the two crucial elements leading a modern enterprise tosuccess.So when locating a business , the management people in the business goto consider local workforce.b.Skillful workers are just likethe hands of a business, they are the direct creators of company’s profits.c.The diversity of the workforce’sskills will diversify the quality of the products.d.Skillful workforce isparticularly important to hi-tech oriented companies.The hi-tech productsrequire the company to maintain a strong research and development team, whichare normally the more valuable assets of the company.e.When locating a business, themanagers need to consider whether the local workforce is capable of producingsuch a strong R&D team.f.Moreover, cheap local forcewill certainly reduce the production costs.(Consider why many foreigncompanies chooseChinaas their manufacturing base)

Location ofthe business site

Consider thefollowing issues:

a.Whether it is convenient andeasy for raw material supply and transporting out the products.b.Whether it is easy to get accessto the electricity, water, gas, and other supporting energy supplies.c.Whether it is convenient formost of staff to go to work.d.The property price there

e.Environmental issues

f.Planning permission

g.Tax liabilities

The length ofthe contract

a.Longer contract would covermore details.The contract should cover certain matter which are likely toincur, such as assignment , service charges, and rent review clause.Marketing

1What isimportant when aiming to reach new market?

Market research

Advertising

2.What isimportant when advertising a new product?

Target market

Choice of media

Marketresearch:

a.Marketing is the performance ofbusiness activities that direct the flow of goods and services from producer toconsumer or user.b.Marketing research is always thefirst step before the company gets into the market.c.The fundamental goal ofmarketing is the satisfaction of consumer needs.No organization can survivefor long without meeting consumer needs.People will simply not purchase aproduct or service that they do not need.d.Thus, any organization, if itis to be successful , must proceed from the goal of consumer satisfaction andadjust its programs to deliver an offering meeting consumers’ needs.e.E.g.foreign medium and highrange car manufacturers did not attempt to enter into the Chinese market untilrecent years ,because following market research, they discovered that Chineseconsumers, in general, could not afford to buy and maintain expensive cars.f.E.g.Pizza ,Pizza…

g.Talking about Market Research.--The companyhas done a lot of market research for the products.--Can you tellme how a company starts selling a new product?

--Do you oftencarry out/conduct market research?

--What’s of market research/

--One of the purposeof market research is to find out whether there’s market for the product.--We did adetailed market analysis.--Marketresearch is actually an analysis of a specific market for a particular product.--We have to runthe market test for two months.--We have a wideproduct range.--The stockmarket is uncertain at the moment because interest rates are falling.Advertising:

a.Advertising is the most usefulway to propagandize a company’s products and make them known to the public.Advertising is also the way to get the products orientated.(E.g.whether theproducts are for female/male market, high earning people or low earning people.Sports shoes…perfume)

b.When advertising a new product,it is essential to consider the target markets.Consumers’ needs in the targetmarket.c.Choice of media: seeAdvertising Strategies

Tradefair

What is important when exhibiting at trade fair?

Quality of display

Staff selected

Key issues: Quality of display in trade fairs;Staff selected fortrade fair

Quality of display in trade fairs

a.The quality of display will affect the public image of the company.b.Trade fairs are the irreplaceable means of propagandizing products.They provide the manufacturers with the formal stages to display theirproducts.c.A trade fair is an important link and activity in commercial sale.Before a trade fair takes place there normal are a lot of propagandas about it,and the organizer always try to attract as many as customers as possible toattend the trade fair.d.Consequently, a trade fair will have massive influence on the publicand market.And most visitors to a trade fair will be the genuine buyers or atleast would like to take interests in the companies and the products on thetrade fair.And therefore a high quality of display in a trade fair would bethe best opportunity for an ambitious company to promote its newest product andbuilt up its good image.Entertaining clients

What is important when Entertaining clients?

Types activities

Cost

Typesactivities:

a.Entertaining client is done by way of series of activities.Such as asightseeing tour, a football match, a ballroom party, an orchestra performance,a ballet show, a fashion show, playing tennis and a formal meal, etc.b.The activities that you choose will constitute a part of the firstimpression that you will give your clients.So you should be careful whenchoosing the type of activities.You need consider the client’s aged,educational and cultural backgrounds and do some research about your clients’characters and hobbies.c.For well-educated clients, they may expect some highclass-associated activities, such as ballroom parties, and orchestraperformances.If you fulfill their expectation/standard., you efforts will puta lot of weight on your credibility.d.For some young clients, they may wish to take them to some more fashionableactivities , such as a music bar, a pop music show, a fashion show.e.For those sporty client-football, tennis

f.However, you should always endup all kind of activities with having a formal meal.You don’t want to talkabout business with your clients in the tennis court or theatre;they are justwarming-up activities for the key matter-business.After a whole day or a fewdays’ entertainment, you may find the distance between the two sides are muchnarrower than the beginning, and there might be a lot of things that you bothwant to talk about.The cost ofentertainment:

a.Not always the essential thing.Depending on thenature/characteristics of the transaction or the size of the deal.b.Should consider the point issue.If the company is expecting to makebig gain/profits out of a specific client, it should at least put inproportional investment to entertain/please its client.c.If the company foresees that the client is not very lucrative ,then…

d.The ideal plan would be spending as little money as possible to getthe deal done.But you must not offend your clients.You should make them feelbeing welcomed.Complaintbanding

What is important whendealing with complaints from client?

Offering an apology

Suggesting a solution to the problem

a.Offering an apology is the very basic level.b.When the clients think that they have received unfair treatment, thefirst thing that come to my mind the company should do is to calm them down andtry to keep the client.c.An apology is the first step and a useful method to maintain controlof the situation.d.Offering an apology is an important gesture to show that the hostingcompany is fully aware of the situation and would like to take the potentialresponsibility for its mistakes.e.The complaining clients would feel that their complaints are beingpaid attention and may therefore happy to proceed to the transaction with thehosting company.f.It is necessary to suggest asolution to the problem as well..g.The clients want to enter into the transaction in good mood and witha reliable and trustworthy business partner.Apart from an apology, the clientwould want to have the problems and misunderstanding solved before theircommunication moves to the next level.If the hosting company failed or refusedto suggest a solution, its sincerity of entering into the transaction would beput into doubt.關于bec中級口語自我介紹相關文章推薦：

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