第一篇：Email Etiquette寫英文電子郵件的禮節

Email Etiquette 寫電郵的禮節

1.Be concise and to the point.言簡意賅

Do not make an e-mail longer than it needs to be.Remember that reading an e-mail is harder than reading printed communications and a long e-mail can be very discouraging to read.回信時，用語要簡練。不要超過理應的長度。因為過有間畢竟沒有閱讀打印出來的材料方便。2.Answer all questions, and pre-empt further questions.回復所有的郵件，并預先提出潛在的問題。

An email reply must answer all questions, and pre-empt further questions – If you do not answer all the questions in the original email, you will receive further e-mails regarding the unanswered questions, which will not only waste your time and your customer’s time but also cause considerable frustration.Moreover, if you are able to pre-empt relevant questions, your customer will be grateful and impressed with your efficient and thoughtful customer service.Imagine for instance that a customer sends you an email asking which credit cards you accept.Instead of just listing the credit card types, you can guess that their next question will be about how they can order, so you also include some order information and a URL to your order page.Customers will definitely appreciate this.在回復郵件時，要做到回答信中提到的所有問題，從而節省多次來往郵件的時間。其次要預先提出潛在的問題，這樣一方面可以節省回復郵件的時間，另一方面可以給客戶樹立我們高效和細致入微的客服水平形象。

3.Use proper spelling, grammar & punctuation.正確的拼寫，語法和標點

This is not only important because improper spelling, grammar and punctuation give a bad impression of your company, it is also important for conveying the message properly.E-mails with no full stops or commas are difficult to read and can sometimes even change the meaning of the text.And, if your program has a spell checking option, why not use it? 正確的拼寫，語法和標點不僅關系著信息的正確表達，還關系著公司的形象。沒有標點符號的郵件不僅讀起來晦澀，有時候還會讓人曲解意思。如果我們的電腦程序中有拼寫的檢查，為什麼不充分利用呢？

4.Use templates for frequently used responses.利用固定的模板

Some questions you get over and over again, such as directions to your office or how to subscribe to your newsletter.Save these texts as response templates and paste these into your message when you need them.You can save your templates in a Word document, or use pre-formatted emails.很多情況需要我們重復用到一些格式，不如保存這些格式在自己的郵件中，或事前設定一個模板，這樣回信時就方便多了。5.Answer swiftly.回信要及時

Customers send an e-mail because they wish to receive a quick response.If they did not want a quick response they would send a letter or a fax.Therefore, each e-mail should be replied to within at least 24 hours, and preferably within the same working day.If the email is complicated, just send an email back saying that you have received it and that you will get back to them.This will put the customer's mind at rest and usually customers will then be very patient!客戶發郵件時，都希望能夠得到最迅速的回復。所以，每封郵件要在24小時之內回復，最好是在收信當天回復。如果郵件的信息量比較大，不能當時或在24小時之內回復的郵件，也要在收到郵件時告訴客戶我們會盡快回復。這種做法通常會讓客戶有足夠的耐心等待。

6.Do not attach unnecessary files.不要附加不必要的文件

By sending large attachments you can annoy customers and even bring down their e-mail system.Wherever possible try to compress attachments and only send attachments when they are productive.Moreover, you need to have a good virus scanner in place since your customers will not be very happy if you send them documents full of viruses!不必要的附件不僅會使我們的客戶不開心，有時，還會影響我們郵箱地反應速度。所以，只發對客戶有用的附件，并且，要隨時檢查郵件是否帶病毒。可以想象當客戶受到我們發給他們滿是病毒的郵件會有什麼反應。

7.Use proper structure & layout.采用適合的結構和版面

Since reading from a screen is more difficult than reading from paper, the structure and lay out is very important for e-mail messages.Use short paragraphs and blank lines between each paragraph.When making points, number them or mark each point as separate to keep the overview.基于在屏幕中閱讀遠南過于閱讀打印出來的材料，所以要合理的排版，并在重要的地方強調。這樣才便于閱讀。

8.Do not overuse the high priority option.發送郵件時不要經常標注驚嘆號

We all know the story of the boy who cried wolf.If you overuse the high priority option, it will lose its function when you really need it.Moreover, even if a mail has high priority, your message will come across as slightly aggressive if you flag it as 'high priority'.“狼來了”的故事我們都聽說過，同理，為了使我們真正重要的郵件能得到別人的重視。不要把提示別人注意的提示符用濫。9.Do not write in CAPITALS.不要使用大寫

IF YOU WRITE IN CAPITALS IT SEEMS AS IF YOU ARE SHOUTING.This can be highly annoying and might trigger an unwanted response in the form of a flame mail.Therefore, try not to send any email text in capitals.大寫讓人感覺我們在叫喊，為了避免歧義，還是少用為妙。10.Don't leave out the message thread.不要漏掉任何線索

When you reply to an email, you must include the original mail in your reply, in other words click 'Reply', instead of 'New Mail'.Some people say that you must remove the previous message since this has already been sent and is therefore unnecessary.However, I could not agree less.If you receive many emails you obviously cannot remember each individual email.This means that a 'threadless email' will not provide enough information and you will have to spend a frustratingly long time to find out the context of the email in order to deal with it.Leaving the thread might take a fraction longer in download time, but it will save the recipient much more time and frustration in looking for the related emails in their inbox!

回信時，要在原文的基礎上附帶原郵件。不要主觀的認為所有的線索都已經很清楚了，幾天后，當你回了上百封郵件后再看這封信時，一定不記得客戶曾經要求過什麼了。與其浪費時間在尋找原郵件上，還不如在回郵件時附上原件。

11.Read the email before you send it.發郵件前要復查 A lot of people don't bother to read an email before they send it out, as can be seen from the many spelling and grammar mistakes contained in emails.Apart from this, reading your email through the eyes of the recipient will help you send a more effective message and avoid misunderstandings and inappropriate comments.回郵件前仔細檢查不僅會使回信更為有效，還會減少出現不必要誤解的可能。

12.Use cc: field sparingly.減少使用抄送

Try not to use the cc: field unless the recipient in the cc: field knows why they are receiving a copy of the message.Using the cc: field can be confusing since the recipients might not know who is supposed to act on the message.Also, when responding to a cc: message, should you include the other recipient in the cc: field as well? This will depend on the situation.In general, do not include the person in the cc: field unless you have a particular reason for wanting this person to see your response.Again, make sure that this person will know why they are receiving a copy.如果沒有特別的需要，盡量不要抄送給和回郵無關的人員。除非那些被抄送的人有知道的必要。13.Do not overuse Reply to All.不要過度使用回復所有人

Only use Reply to All if you really need your message to be seen by each person who received the original message.14.Mailings > use the Bcc: field or do a mail merge.使用密送或做一個郵件合并

When sending an email mailing, some people place all the email addresses in the To: field.There are two drawbacks to this practice:(1)the recipient knows that you have sent the same message to a large number of recipients, and(2)you are

publicizing someone else's email address without their permission.One way to get round this is to place all addresses in the Bcc: field.However, the recipient will only see the address from the To: field in their email, so if this was empty, the To: field will be blank and this might look like spamming.You could include the mailing list email address in the To: field, or even better, if you have Microsoft Outlook and Word you can do a mail merge and create one message for each recipient.A mail merge also allows you to use fields in the message so that you can for instance address each recipient personally.For more information on how to do a Word mail merge, consult the Help in Word.15.Take care with abbreviations and emoticons.小心對付縮寫和圖釋 In business emails, try not to use abbreviations such as BTW(by the way)and LOL(laugh out loud).The recipient might not be aware of the meanings of the abbreviations and in business emails these are generally not appropriate.The same goes for emoticons, such as the smiley :-).If you are not sure whether your recipient knows what it means, it is better not to use it.在商業信函中，盡量避免使用所寫或圖釋，因為接受者很有可能不明白其中的意義。16.Be careful with formatting.小信格式化

Remember that when you use formatting in your emails, the sender might not be able to view formatting, or might see different fonts than you had intended.When using colors, use a color that is easy to read on the background.當我們格式化我們的郵件時，發件人很有可能不能看到格式化后的結果。所以在格式化時，要選擇已于閱讀的背景。

17.Take care with rich text and HTML messages.小心對待文本格式和超文本連接格式。

Be aware that when you send an email in rich text or HTML format, the sender might only be able to receive plain text emails.If this is the case, the recipient will receive your message as a.txt attachment.Most email clients however, including Microsoft Outlook, are able to receive HTML and rich text messages.可能你的郵件接受者只能接受純文本格式。如果是這種情況，那他/她打開的郵件將以.TXT附件出現。不過大多數OUTLOOK的用戶都可以接受HTML和rich text.18.Do not forward chain letters.不要轉發系列郵件

Do not forward chain letters.We can safely say that all of them are hoaxes.Just delete the letters as soon as you receive them.那些不過是在戲弄我們，不要上他們的當。

19.Do not request delivery and read receipts.不要要求派發

This will almost always annoy your recipient before he or she has even read your message.Besides, it usually does not work anyway since the recipient could have blocked that function, or his/her software might not support it, so what is the use of using it? If you want to know whether an email was received it is better to ask the recipient to let you know if it was received.20.Use a meaningful subject.要用有意義的主題

Try to use a subject that is meaningful to the recipient as well as yourself.For instance, when you send an email to a company requesting information about a product, it is better to mention the actual name of the product, e.g.'Product A information' than to just say 'product information' or the company's name in the subject.一個有實際意義的標題名稱對收件人和自己都會很有效。不妨用最簡潔的語言包括比較全面或者比較重要的信息。

21.Avoid long sentences.盡量避免長句子

Try to keep your sentences to a maximum of 15-20 words.Email is meant to be a quick medium and requires a different kind of writing than letters.Also take care not to send emails that are too long.If a person receives an email that looks like a dissertation, chances are that they will not even attempt to read it!盡量避免超過15-20個字的長句子。郵件和信函不同，過長的郵件會讓收件人看到就不想再讀下去了。

22.Don't send or forward emails containing libelous, defamatory, offensive, racist or obscene remarks.By sending or even just forwarding one libelous, or offensive remark in an email, you and your company can face court cases resulting in multi-million dollar penalties.不要再郵件中摻雜有偏見和帶有歧視或者冒犯性質的言語。23.Don't forward virus hoaxes and chain letters.If you receive an email message warning you of a new unstoppable virus that will immediately delete everything from your computer, this is most probably a hoax.By forwarding hoaxes you use valuable bandwidth and sometimes virus hoaxes contain viruses themselves, by attaching a so-called file that will stop the dangerous virus.The same goes for chain letters that promise incredible riches or ask your help for a charitable cause.Even if the content seems to be bona fide, the senders are usually not.Since it is impossible to find out whether a chain letter is real or not, the best place for it is the recycle bin.不要轉發帶有病毒或是循環發送的郵件。24.Don't reply to spam.對垃圾郵件置之不理 By replying to spam or by unsubscribing, you are confirming that your email address is 'live'.Confirming this will only generate even more spam.Therefore, just hit the delete button or use email software to remove spam automatically.回復垃圾郵件等于暴露自己的目標。這樣我們就有可能收到更多的病毒。所以，直接刪除，并啟動自動刪除軟件。

第二篇：英文電子郵件

Subject: Some employment information related to my major.Dear Mr.Wang, My name is Li Ming and I would like to express my interest in the position of a Network Engineer with your company which was recruited in a job fair last Sunday.I major in Electronics and Communication Engineering, I am a graduate student in grade one.And I don’t know about our career prospects very well.So I would be honored that if you take some additional information about theNetwork Engineer and some employment information related to my major.I am looking forward to your reply.And please accept my sincere thanks and best wishes.Yours sincerely, Li Ming Li Ming North China University of Technology 186-0000-0000

第三篇：怎樣寫英文電子郵件

怎樣寫英文電子郵件？

一、文法上

1、切忌主客不分或模糊

例子: Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.”

應改為：Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment.(We決定呀, 不是report.)

2、句子不要凌碎

例子: He decided not to audit the last ten contracts.Because of our previous objections about compliance.應該連在一起.3、結構對稱,令人容易理解.例子: The owner questioned the occupant’s lease intentions and the fact that the contract had been altered with ink markings.應改為: The owner questioned the occupant’s lease intentions and ink alterations of the contract.4.單眾數不要搞亂,不然會好刺眼,看不舒服.例如: An authorized person must show that they have security clearance.5.動詞主詞要呼應.想想這兩個分別:

1）.This is one of the public-relations functions that is underbudgeted.2）.This is one of the public-relations functions, which are underbudgeted.6.時態和語氣不要轉變太多.看商務英語已經是苦事,不要浪費人家的精力啊.7.標點要準確.例如: He did not make repairs, however, he continued to monitor the equipment.改為: He did not make repairs;however, he continued to monitor the equipment.8.選詞正確.好像affect和effect, operative和operational等等就要弄清楚才好用啦.9.拼字正確.有計算機拼字檢查功能后,就更加不能偷懶.10.大小寫要注意.非必要不要整個字都是大寫,除非要罵人

例如: MUST change to OS immediately.外國人就覺得不禮貌和喝令人一樣.要強調的話,用底線,斜字,粗體就可以了.二、寫信提示

1.人家的名字千萬不要錯.老一輩的看到名字錯就干脆攆去垃圾桶.同樣, 頭銜都不要錯.頭銜或學位,任擇其一吧.以下是一樣的: Howard E.Wyatt, D.D.SPhD.Dr.Howard E.Hyatt

2.多過一個男人,用Messrs,就是Misters的意思,不過不要跟名字,跟姓就行啦.例如: Messrs.Smith, Wyatt, and Fury。女人呢? 用Mesdames, Mmes., or Mses.同樣不要跟名字.例子: Mses.Farb, Lionel, and Gray。男女一齊呢? 弄清楚稱呼就行.例如: Dr.and Mrs.Harold

Wright ；Mr.Harold Wright and Dr.Margaret Wright ；Mr.and Mrs.Harvey Adams-Quinn。

3.有人有自己頭銜就要跟緊,例如有人有榮譽學位就不喜歡用一般的頭銜啊~有時大頭不知道對方頭銜,干脆用Ms.算了.Ms.Sarah Gray

4.處名時,職銜短可以一行過,長就下一行吧.例如:

Ken Green, President ／Ken Green ／Vice President of International Operations但這個就顯得有點。。:

Ken Green ／Vice President of Unicom China

正確應為:

Ken Green ／Vice President, Unicom China

5.老外的名字有時有Jr.或 Sr.,之前的逗點是隨你喜歡的,以下都是正確,不要笑人:Michael J.Smith, Jr.／Michael J.Smith Sr.6.外國國名盡量用大寫.是為尊重,也方便郵差叔叔.7.127 Ninth Avenue, North

E.15 StreetPark Avenue

One Wingren Plaza

556-91 Street

三、其他內容

從問候開始

用問候語開始郵件內容非常重要，例如“Dear Lillian,”。根據你與收件人的關系親近與否，你可能選擇使用他們的姓氏來稱呼他們而不是直呼其名，例如“Dear Mrs.Price,”。如果關系比較親密的話，你就可以說，“Hi Kelly,”如果你和公司聯系，而不是個人，你就可以寫“To Whom It May Concern:”

感謝收件人

如果你在回復客戶的詢問，你應該以感謝開頭。例如，如果有客戶想了解你的公司，你就可以說，“Thank you for contacting ABC Company.”如果此人已經回復過你的一封郵件了，那就一定要說，“Thank you for your prompt reply.”或是“Thanks for getting back to me.”如果你可以找到任何機會那一定要謝謝收信人。這樣對方就會感到比較舒服，而且顯得更禮貌。

表明你的意圖

然后，如果是你主動寫電子郵件給別人的話，那就不可能再寫什么感謝的字句了。那就以你寫此郵件的目的開頭。例如，“I am writing to enquire about …”或是“I am writing in reference to …”

在電子郵件開頭澄清你的來意非常重要，這樣才能更好的引出郵件的主要內容。記得要注意語法，拼寫和標點符號，保持句子簡短明了并句意前后一致。

結束語

在你結束郵件之前，再次感謝收信人并加上些禮貌語結尾。你可以“Thank you for your patience and cooperation.”或“Thank you for your consideration.”開始接著寫，“If you have any questions or concerns, don't hesitate to let me know.” 及“I look forward to hearing from you.”

結束

最后是寫上合適的結尾并附上你的名字。“Best regards,” “Sincerely,”及“Thank you,”都很規范化。最好不要用“Best wishes,”或“Cheers,”類的詞因為這些詞都常用在非正式的私人郵件中。最后，在你發送郵件之前，最好再讀一遍你的內容并檢查其中有沒有任何的拼寫錯誤，這樣就能保證你發出的是一封真正完美的郵件！

第四篇：英文電子郵件格式

英文電子郵件格式

Dear Mary,This is Tom.....Look forward to seeing you soon.Best regards,Tom Yu

(以上每一行,或者每個段落,都是左對齊的)

例子：

一、主題

主題（Subject）框的內容應簡明地概括信的內容，短的可以是一個單詞，如greetings；長的可以是一個名詞性短語，也可以是完整句，但長度一般不超過35個字母。YES：Supplier training

NO：professional trainees from sister company should abide by rule of local company（太長）

主題框的內容切忌含糊不清。

NO：像News about the meeting 這樣的表達，YES：應改為Tomorrow's meeting canceled。

一般來說，只要將位于句首的單詞和專有名詞的首字母大寫即可。另外一種較為正規的格式可將除了少于5個字母的介詞、連接詞或冠詞之外的每一個單詞的首字母大寫。YES：New E-mail Address Notification；Detailed calculation

NO：detailed calculation

視信的內容是否重要，還可以開頭加上URGENT或者FYI（For Your Information，供參考），如：URGENT：Submit your report today!

二、稱呼

1、E-mail一般使用非正式的文體，因此正文（Body）前的稱呼（Salutation）通常無須使用諸如Dear Mr.John之類的表達。在同輩的親朋好友或同事間可以直呼其名，但對長輩或上級最好使用頭銜加上姓。YES：Tommy，或者Mr.Smith。

2、稱呼和正文之間，段落之間，正文和信尾客套話之間一般空一行，開頭無須空格。如：Jimmy,I received your memo and will discuss it with Eric on Wednesday.Best,David3、人家的名字千萬不要錯,老一輩的看到名字錯就干脆攆去垃圾桶.同樣, 頭銜都不要錯.頭銜或學位,任擇其一吧.以下是一樣的: Howard E.Wyatt, Dr.Howard E.Hyatt4、多過一個男人,用Messrs,就是Misters的意思,不過不要跟名字,跟姓就行啦.YES: Messrs.Smith, Wyatt, and Fury。女人呢? YES：用Mesdames, Mmes., or Mses.同樣不要跟名字.例子: Mses.Farb, Lionel, and Gray。男女一齊呢? 弄清楚稱呼就行.例如: Dr.and Mrs.Harold Wright ；Mr.Harold Wright and Dr.Margaret Wright ；Mr.and Mrs.Harvey Adams-Quinn。

5、有人有自己頭銜就要跟緊,例如有人有榮譽學位就不喜歡用一般的頭銜,有時大頭不知

道對方頭銜,干脆用Ms.算了.Ms.Sarah Gray6、職銜短可以一行過,長就下一行吧.例如:

Ken Green, President ／Ken Green ／Vice President of International OperationsNO：Ken Green ／Vice President of Unicom China

YES： Ken Green ／Vice President, Unicom China7、老外的名字有時有Jr.或 Sr.,之前的逗點是隨你喜歡的,以下都是正確,不要笑人:YES：Michael J.Smith, Jr.／Michael J.Smith Sr.8、用人家的名字總好過人家的頭銜稱呼.如果沒有名字,或者是很正規信的信件,可以考慮這些：

Dear Committee Member:

Dear Meeting Planner:

Dear Colleagues: To All Sales Reps:

To Whom It May Concern:

Dear Sir or Madam:

Dear Madam or Sir:

Dear Purchasing Agent:

如果是全公司：

YES： Gentlemen or Ladies: Ladies or Gentlemen:

9、有時見到人家用冒號就說人家錯,其實也未必啊,看:

YES：Dear Mr.Jones:(非常正規)Dear Joan:

Dear Jim, Jim,(非正規)

三、拼寫

1、E-mail的非正式的文體特點并不意味它的撰寫可以馬虎行事，特別是給長輩或上級寫信，或者撰寫業務信函更是如此。寫完信后，一定要認真檢查有無拼寫、語法和標點符號的誤。當然Outlook Express等軟件的'拼寫檢查'功能可以助你一臂之力。

2、外國國名盡量用大寫.是為尊重,也方便郵差.3、標點要準確

NO：He did not make repairs, however, he continued to monitor the equipment.YES：He did not make repairs;however, he continued to monitor the equipment.4、大小寫要注意

非必要，不要整個字都是大寫，除非要罵人。

NO：MUST change to OS immediately.外國人就覺得不禮貌和喝令人一樣。YES：要強調的話，用底線，斜字，粗體就可以了。

四、結尾部分

A、書信的結尾致意要留意,弄清大家的關系才選擇用詞,例子:

1、Very Formal非常正規的(例如給政府官員的)

Respectfully yours, Yours respectfully,2、Formal正規的(例如客戶公司之間啦)

Very truly yours, Yours very truly, Yours truly,3、Less Formal不太正規的(例如客戶)

Sincerely yours, Yours sincerely, Sincerely, Cordially yours, Yours cordially, Cordially,4、Informal非正規的(例如朋友,同事之類)

Regards, Warm regards, With kindest regards, With my best regards, My best, Give my best to Mary, Fondly, Thanks, See you next week!

有時在we, I, and you之間選擇是很煩的事--如果是公司代表聯絡生意之類,可以用: We will reimburse you for these legal expenses.Sinopec will reimburse you for these legal expenses.如果單純說你自己,可以用: I found the brochure very informative.有時可以一起用啦...: We are pleased to offer you the position of sales director, and I am looking forward to our Tuesday morning meeting.那么I和you呢?好煩好煩.一般來說,收信人的利益比較重要,名義上都要這樣想.給人尊重的語氣就一般不會錯了.多用you有時會有隔閡的感覺.You will be pleased to learn that you have been selected to serve on our advisory board.Your prompt response will be appreciated.(好像欠你一樣)

I am pleased that our board has selected you as the best qualified candidate to serve on our advisory board.I hope you’ll agree to serve.(這就友善多了)

Your book was well written and comprehensive.(不用你來判斷我呀~~)

I thoroughly enjoyed your book and found an answer to every one of my questions about performance appraisals.(客氣一點,人家受落)

總之,語氣和賓詞的運用得當能決定你的禮貌程度.B、信尾客套話（Complimentary close）通常也很簡明。常常只須一個詞，如：'Thanks'，'Best'，'Cheers'，不需要用一般信函中的'Sincerely yours'或'Best regards'。

C、簽名：不要把Mr., Ms., Mrs., Dr.之類一起簽,人家會笑你的...簽名也看信件的語氣.給朋友或公司客戶,簽Bill也可以,給陌生人就最好用Gates或者Bill Gates啦.五、其它注意事項：

A、文法

1、切忌主客不分或模糊

例子：Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.應改為：Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment.(We我們是主語, 不是report。)

2、句子不要凌碎

例子：He decided not to audit the last ten contracts.Because of our previous objections about compliance.應該連在一起。

3、結構對稱，令人容易理解。

例子: The owner questioned the occupant's lease intentions and the fact that the contract had been altered with ink markings.應改為：The owner questioned the occupant's lease intentions and ink alterations of the contract.4、單復數不要搞亂，不然會好刺眼，看不舒服。

例如：An authorized person must show that they have security clearance.5、動詞主詞要呼應。想想這兩個分別：

1）This is one of the public-relations functions that is under budgeted.2）This is one of the public-relations functions, which are under budgeted.6、時態和語氣不要轉變太多。看商務英語已經是苦事，不要浪費人家的精力啊。

7、選詞正確

像affect和effect，operative和operational等等就要弄清楚才好用啦。

8、地址上的數字直接用阿拉伯數字吧,除了One,例子:

Ninth Avenue, North

E.15 StreetPark Avenue

One Wingren Plaza

556-91 Street

B、文體

1、可讀性：對象是大學程度的話，用高中的英文就行，不要以為人人都是語言大師，多用短句(15-20字吧)，技術性的字,就更加要簡單易明.2、注意段落的開頭.一般來說,重要或強調的事情都放在信件或段落的開頭,而句子就放在最尾.例如:（1）.Because he was unable to attend the meeting personally, he forwarded his congratulations on cassette tape.（2）.He forwarded his congratulations on cassette tape because he was unable to attend the meeting personally.兩者強調的事情就有分別了.3、輕重有分，同等重要的用and來連接，較輕放在次要的句子里.4、意思轉接詞要留神.例如: but(相反), therefore(結論), also(增添), for example(闡明).分不清furthermore和moreover就不要用啦.5、句子開頭不要含糊不清的主詞。

例子: These decisions have been a big disappointment to the committee members.They have delayed further action.They是指什么呀?開頭少用this, that, it, they, 或 which.6、修飾詞的位置要小心,例如: He could only reimburse the cost after July 15.應為 He could reimburse the cost only after July 15.7、用語要肯定準確.切忌含糊.例如:The figures show a significant increase.” 怎樣significant呀,改為: The figures show an increase of 19%.8、.立場觀點一致.少用被動語.例如: Partial data should be submitted by April.改為: You should submit partial data by April.就很好了.C.格調

1、式樣和句子長度不要太單調.千篇一律的subject-verb-object會悶死人的.有時短句跟著長句可以化解一下.2、弱軟的詞(e.g.was, were, is, are...)可以加強一點.例如: Prunton products are highly effective in...改為: Prunton products excel in...就有力很多了.3、親切,口語化是比較受歡迎!用賓詞和主動的詞,讓人家受落.例如:（1）.This information will be sincerely appreciated.”

（2）.We sincerely appreciate your information.明顯地,我們會喜歡第2句.D、內容與附件

E-mail文體的另外一個特點是簡單明了，便于閱讀，太長的內容可以以附件的方式發出。一個段落大多僅由一到三個句子組成。

中文電子郵件格式 收信人姓名：

你好！

正文（就是要告訴對方某件事情的內容）

祝

生活快樂！(等等想要說的話)

寫信人簽名

寫信時間

例子：

私人信件通常由五部分組成：

1．信頭：指發信人的地址和日期。寫在信紙的右上角，可以從靠近信紙的中央寫起。信頭上面要留空白。先寫發信人地址。地址的寫法與漢語不同，要先寫小地方，后寫大地方。在地址的下面寫上日期。日期的順序是：月、日、年，或者：日、月、年。例如：May 17 2003。在年份之前有一個逗號。

2．稱呼：指對收信人的稱呼。寫在信頭之下，從信紙的左邊開始。寫信給熟悉的人，一般用Dear…或My dear…作稱呼。如：Dear Li Lei，Dear Miss Thomas或My dear Dad．

3．信的正文：指信的主體部分。從稱呼的下一行第一段頂邊寫。從第二段起每段第一個詞都縮進3或5個字母寫。

4．結束語：指正文下面的結尾客套話。一般從信紙的中央靠右寫起，第一個字母大寫，末尾用一逗號。在非正式的社交信中，常用Yours或Sincerely。假如對方是親密的朋友，可用Sincerely yoursYours等。

5．簽名：指發信人簽名。寫在結束語的下面，稍偏右。

另外，英文信封寫法與漢語的不同。一般把收信人的地址寫在信封的中央或偏右下角。第一行寫姓名，下面寫地址。發信人的姓名和地址寫在信封的左上角，也可以寫在信的背面。(來源：英語麥當勞－英語快餐EnglishCN.com)

英文書信的格式

1、信頭（Heading）

指發信人的姓名（單位名稱）、地址和日期，一般寫在信紙的右上角。一般公函或商業信函的信紙上都印有單位或公司的名稱、地址、電話號碼等，因此就只需在信頭下面的右邊寫上寫信日期就可以了。英文地址的寫法與中文完全不同，地址的名稱按從小到大的順

序：第一行寫門牌號碼和街名；第二行寫縣、市、省、州、郵編、國名；然后再寫日期。標點符號一般在每一行的末尾都不用，但在每一行的之間，該用的還要用，例如在寫日期的時候。

2、日期的寫法：

如：1997年7月30日，英文為：July 30，1997（最為普遍）； July 30th，1997；30th July，1997等。1997不可寫成97。

3、信內地址（Inside Address）：

在一般的社交信中，信內收信人的地址通常省略，但是在公務信函中不能。將收信人的姓名、地址等寫在信頭日期下方的左角上，要求與對信頭的要求一樣，不必再寫日期。

4、稱呼（Salutation）：

是寫信人對收信人的稱呼用語。位置在信內地址下方一、二行的地方，從該行的頂格寫起，在稱呼后面一般用逗號（英國式），也可以用冒號（美國式）。

（1）寫給親人、親戚和關系密切的朋友時，用Dear或My dear再加上表示親屬關系的稱呼或直稱其名（這里指名字，不是姓氏）。例如：My dear father，Dear Tom等。(來源：EnglishCN英語問答中心[e問e答])

（2）寫給公務上的信函用Dear Madam，Dear Sir或Gentleman（Gentlemen）。注意：Dear純屬公務上往來的客氣形式。Gentlemen總是以復數形式出現，前不加Dear，是Dear Sir的復數形式。

（3）寫給收信人的信，也可用頭銜、職位、職稱、學位等再加姓氏或姓氏和名字。例如：Dear Prof.Tim Scales, Dear Dr.John Smith。

5、正文（Body of the Letter）：

位置在下面稱呼語隔一行，是信的核心部分。因此要求正文層次分明、簡單易懂。和中文信不

同的是，正文中一般不用Hello！（你好！）正文有縮進式和齊頭式兩種。每段書信第一行的第一個字母稍微向右縮進些，通常以五個字母為宜，每段第二行從左面頂格寫起，這就是縮進式。但美國人寫信各段落往往不用縮進式，用齊頭式，即每一行都從左面頂格寫起。商務信件大都采用齊頭式的寫法。

第五篇：英文電子郵件范本

推薦新產品

Subject: Recommend New Products

Dear Sirs:

We have recently designed a new product, which is selling very well in our market in China, and we are sure you will be interested in it.We are confident that there is a potential sales prospect in your market as well;therefore, we are pleased to provide you with some samples as well as the price list.We very much look forward to hearing from you.Yours sincerely, Sally Wang Sales Director, Imodel Corp.+886-2-3344-6688

尊敬的先生：

我們最近設計了一項新產品，在中國市場的銷售表現十分搶眼，相信您會對它有興趣。

對于本產品在貴方市場的銷售潛力，我們非常有信心；因此，我們非常樂意提供樣品以及價目表。

我們期望能夠得到您的回復。

王莎莉 謹上 愛模股份有限公司 銷售主管 +886-2-3344-6688 038

復制貼上好用句

We are pleased to inform you our latest product.我們很樂意通知您我們的新產品。

We take the advantage of this opportunity to bring your notice.我們趁此機會通知您。

Please allow us to call your attention to attend our new product conference.請容許我們告知您新產品發布會的消息。

May we ask your attention to our new product conference.我們想要告知您新產品發布會的消息。

In reply to your letter of the 5th of April, I have to inform you that our new product has been out on the market.回復您四月五日的來信，我想要通知您：我們的新產品已經上市了。

In the field of shoes market, our products have been considered as the best for quite a long time.長期以來，我們的產品在鞋業市場被視為最優秀的。

Competition has not affected its quality and attraction.同業競爭并未影響其質量以及吸引力。

As you have received the information, the Lux Motor Show will take place in May.如同您已收到的信息，麗勢車展將在五月舉辦。

We expect that you will be going to have a look at the latest vehicle.希望您能前來鑒賞最新車款。

We have heard that your company is seeking for all kinds of kitchenware.我們聽聞貴公司正在尋求廚房用品。

We are happy to inform you that we have just marketed our new product.我們很高興地通知您：我們剛推出新產品。039

We have recently brought out a new product.我們近日剛推出一宗新產品。

The purpose of this letter is to inform you that our new product has been out on the market.此函通知您：我們的新產品已經上市了。

The object of this letter is to tell you that we have developed the new product.此函通知您：我們已經研發了新產品。

We thank you very much for your inquiry of the l0th of April.非常感謝您四月十日的詢問信函。

Your name has been given by your friend, Mr.Marvin Chen, who has advised us that you are looking for a computer devices manufacturer.您的朋友陳馬文先生提供您的名字給我們，并告知您正在尋找計算機設備制造商。

Ms.Xie recommended you as a reliable agent with an excellent reputation.謝小姐向我們推薦您，認為您是信譽極佳且可靠的代理商。

Mr.Liu indicated that you may be interested in our products.劉先生表示您可能會對我們的產品感興趣。

We manufacture a wide range of products.我們制造的產品款項相當廣泛。

We produce many different goods.我們生產多種產品。

The function is superior to other old goods.其功能比他款舊式產品好。

We have enjoyed an excellent reputation for quality products for over 30 years.我們的優質產品已享有超過三十年的美譽。

040 We believe that our products are certain to satisfy your customers.我們相信您的客戶會滿意我方的產品。

We are closely connected with many famous manufacturers in our country.我們與本地許多知名制造商互有商業往來。

It's our pleasure to offer you our best service.為您提供最好的服務是我們的榮幸。

We are pleased to offer you the lowest possible price.我們很高興能提供您最優惠的價格。

We are enjoying a good reputation all over the world.我們在世界各地享有優良商譽。

We believe there will be an increasing demand in the future.我們相信未來的市場需求會增加。

We would like to send you one sample and the manual.我們會寄發樣品以及說明書給您。

We look forward to receiving your trial order soon.希望能盡快收到您的試用訂單。

Our new products are more competitive in both the quality and price.我們的新產品在價格以及質量上皆更有競爭力。

This should get a very good attraction in your market.本產品在您的市場應該會很受歡迎。

One of our main strengths is its fashionable design.我方產品的最大優勢在于其時尚的設計。

The products are now available in stock.目前產品皆有現貨。

I assure that your customers will be interested in our new products.我保證您的客戶會對我方的新產品感興趣。We are the manufacturer of car parts.我們是汽車零件制造商。041

Our products are easy to operate.我們的產品很容易操作。

Our new products are easy to use.我們的產品很容易使用。

If you are interested in our products, please let us know.如果您對我們的產品有興趣，請告訴我們。

Please contact with us if you are satisfied with our samples.如果您滿意我們的樣品，請與我們聯絡。

We would be pleased if we have an opportunity to cooperate with you.我們將很樂意有機會與您合作。

We are glad to get in touch with you soon.希望能夠盡快與您聯絡。

We are sure our products will attract you.相信我們的產品會吸引您。

We hope that we will have the opportunity to cooperate.希望能有合作機會。

You can contact us whenever you want.您隨時都可以聯絡我們。

You can call us at anytime.您可以隨時來電。

We can supply you with all kinds of goods.我們可以提供您各式產品。

We have developed three new items recently.我們近期開發了三種新產品。

Please see the attached price list, and let us know your requirement by return.請參考附件價目表，并回信告知您的需求。042

You may be able to get 10% discount on your initial order.初次訂購可享九折優惠。

Delivery can be made within one week after receiving your order.可于收到訂單后一周內發貨。

We believe your customers will appreciate the opportunity to purchase this fine product.我們相信您的客戶會非常想要購買本款優質產品。

You will receive a special discount of 15% which can be maintained until September 30.您可享有八五折優惠到九月三十日。

We are seeking every possibility for new business.我們正在尋找新的商機。

We are glad to provide you our samples.我們很樂意提供樣品給您。

I will inform you more fully in my next.下次我將提供給您更詳細的信息。

We await good news with patience.我們靜候佳音。

We trust that you will reply us immediately.我們相信您會盡快回復。

We request you to inform us of your decision by return.希望您能回信告知您的決定。We await your reply by email.期待您的電郵回復。

We are anxiously awaiting your reply by email.我們非常期待您的電郵回復。

Please accept our thanks in advance for your usual kind attention.請接受我們先行感謝您一如既往的關注。043

We thank you for the special care you have given to the matter.謝謝您對此事的關注。

I hope you will forgive me for not having written you for so long.這么久沒與您聯絡，希望您不要介意。

We thank you in advance for the anticipated favor.我們感謝您如期的支持。

We assure you of our best services at all times.我們保證，您隨時都能得到我們最優質的服務。

We solicit a continuance of your confidence and support.懇請得到您持續的信賴與支持。

The special discount now offered can be allowed only on orders placed by the end of May.本次優惠僅提供給五月底前下單的訂購者。

We are confident to give our customers the fullest satisfaction.我們有信心可以讓顧客非常滿意。

We hope to receive a continuance of your kind patronage.期待您的持續惠顧。044