第一篇：04019##商務英語寫作重點

名詞解釋

寫作目的(writing purpose)受眾/讀者(audience)構思過程(thought process)

演繹式組織模式(deductive organizational patterns)歸納式組織模式(inductive organizational patterns)直接組織模式(direct organizational patterns)間接組織模式(indirect organizational patterns)

寫作修改的3個步驟(three distinct stages of revision: adding on;moving around;cutting out)管理溝通(managerial communication)組織溝通(organizational communication)

人際關系與團隊建設(human relationships and team building)銷售溝通(sales communication)商務文件(business documentation)

國際交流（跨文化交際）(international communication/ intercultural communication)表達式寫作(expressive writing)溝通式寫作(communicative writing)簡潔風格(clarity)簡易風格(the plain style)簡明風格(concision)附件說明信函(cover letters of résumé)

3類求職信函(three general types of cover letters for job applications: the application letter;the prospecting letter;networking letter)后續詢問信函(follow-up letter)致謝信函(thank-you letter)謝絕工作回復(job rejection letter)接受工作回復(job acceptance letter)辭職信函(resignation letter)告別信函(farewell letter)常見履歷表格式(common résumé formats)：按年月順序(chronological résumé format)按任職順序(functional résumé format)復合式(combination résumé format)簡短文件(short document)

信息咨詢函(message to obtain information)談判便函(messages that negotiate)說服溝通便函(persuasive messages)商務便函的特征（8C）：清晰性（clarity）正確性（correctness）具體性（concreteness）完整性（completeness）周到性（consideration）禮貌性（courtesy）簡潔性（conciseness）一致性（coherence）商務備忘錄版式(format of a business memo)商務備忘錄功能(function of a business memo)信函結構(structure of a letter)信件和信封格式(styles of letter and envelop)會議紀要(minutes)逐字記錄(verbatim minutes)決議記錄(minutes of resolution)陳述記錄(minutes of narration)記錄內容版式(minutes’ content format)會議議程(meeting agenda)會議籌劃(meeting preparations)

會議程序（3個環節）(meeting process: planning & preparing, conducting, and following-up)會議后續工作(follow-up activities)后續文案職責(accountability of follow-ups)書面發言寫作策略(writing strategies for business presentation)書面發言的材料組織(wring organization for business presentation)書面發言用語(language used in a presentation)書面發言避諱用語(language avoided in a presentation)人際溝通的功能(functions of interpersonal communication)人際溝通的目的(purpose of interpersonal communication)

人際溝通的4個階段(four general stages in interpersonal communication)團隊的特征(group characteristics)團隊的角色(group roles)團隊影響力(group influence)溝通結構(communication structures)企業前景(vision)企業使命(mission)企業價值觀(corporate values)企業目標(goal)戰略計劃(strategies)政策與流程(policies and procedures)

業務流程的構成要素（15個）(content of procedures)業務流程的版式及內容(format of a procedure)商務文件的層次結構（3個）(tiers of documentation)ISO 9000質量體系(ISO 9000 Quality System)議程報告(agenda)行程安排(itinerary)

費用支出報告(expense reports)項目進程報告(progress report)人事評估報告(personnel evaluation)第一手資料來源(primary sources)第二手資料來源(secondary sources)商務藍皮書(blueprint)商務計劃書(business plan)戰略性計劃書(strategic plan)戰術性計劃書(tactical plan)操作性計劃書(operational plan)操作性管理(operational control)戰術性管理(tactical control)戰略性管理(strategic control)商務背景(business background)市場計劃(marketing plan)財務預測(financial projections)行動計劃(action plans)商務提案(business proposal)內部提案(internal proposal)外部提案(external proposal)招標提案(solicited proposal)非招標提案(unsolicited proposal)提案寫作的簡單模式(simple form for proposal writing)提案寫作的復雜模式(detailed form for proposal writing)

外部提案的結構要素（6個）(elements of the external proposal: introduction;problem identified and defined;objective & goal set;solutions proposed;implementation & measuring;costs and timeframe estimated)內部提案模式的內容版式(content format of internal proposal)征集提案(Request for Proposal, RFP)

征集啟示的基本要素(basic components of a RFP)提案評估(proposal evaluation)引證信息(documenting information)解析數據(interpreting data)常規商務報告(routine reports)任務報告(task reports)條目清單功能(itemized lists)圖表輔助功能(graphic aids)標題的功能(headings)協議的本質(essence of a deal)合同的修訂(contractual modifications)違約與補償(breach of contract and remedy)律師費用條款(attorneys fees clause)合同免責(escape from contract)第三方簽字(third party signature)合同追加條款(contract rider)合同授權(authorization)商務談判(contract negotiation)合同起草(contract drafting)合同實施(execution)合同終止(closeout)合同(contract)合同有效性(validity of contracts)要約(offer)接受(acceptance)法定權力(capacity)Sales contracts 買賣合同

Contracts for supply of power ,water,gas or heat 供應電、水、氣、熱力合同 Contracts for loan of money 借款合同 Leasing contracts 租賃合同 Financial leasing contracts 承攬合同

Contracts for construction projects建設工程合同 Carriage contracts運輸合同 Technology contracts 技術合同 Safekeeping contracts 保管合同 Warehousing contracts 倉庫合同 Agency appointment contracts 委托合同 Trading-trust contracts行紀合同 Brokerage contracts居間合同

大題 1，8C

1．Clarity：keep it short；keep it simple；avoid ambiguity；write in the active voice；avoid or explain technical words；avoid using jargon；get to the point；Write in plain English 2.Correctness：link your ideas；be careful about placement of subordinate clauses；be sure that a pronoun,a participial phrase, or an appositive refers clearly to the proper subject；Make the subject and verb agree with Each Other, Not with a Word That Comes between Them；To join two independent clauses, Use a comma followed by a conjunction, a semicolon alone, or a semicolon followed by a sentence modifier.；Make a right choice of word；Watch out repetitive wording；Put parallel ideas in parallel constructions；3.Concreteness：use concrete words instead of abstract ones；omit qualifiers and vague expressions；use action verbs and concrete nouns；void overusing noun forms of verbs；don't change verbs into nouns；avoid unnecessary double negative；avoid noun strings；take a stand；keep acronyms under control；4.Completeness：make it complete by constructing a longer paragraph； use the who-does-what order and avoid padding；provide a clear message；avoid incomplete question；avoid fragment in writing；take an overall view；5.Consideration：write from the “you” perspective；emphasize the positive；handle the customer's complaint specifically；interact with the addressee in a conversational tone；avoid using inflated language；avoid using quasi-legalisms；use personal reference；use conrractions；6.Courtesy：show respect；show appreciation；avoid the problem of gender；write professionally ；7.Conciseness：eliminate“the filler”；omit repetitive wording；replace circumlocutions with direct expressions；use short words；avoid using old fashioned expessions；8.Coherence 2，Message that Negotiate:1.counter-proposals:counterproposals have two objectives: first, you want to show the reader that his or her original proposal is not fully acceptable, and ,second , you want to persuade the reader to accept your counterproposals.2.nonnegotiable changes3.complex messages 3.Types of meetings: 1.Sharing information and monitoring 2.decision making and problem solving3.creative/idea-generating4.legislative/administrative5.advisory 6.social and ceremonial 4.Minutes’content format: 1.main heading 2.time and venue 3.attendance 4.chairperson 5.agenda 6.subtitles 7.record keeper/minutes taker 5.Functions of interpersonal communication:1)Gaining and giving information 2)Building a context of understanding 3)Establishing identity 4)Interpersonal needs 6.The dyadic life cycle：the initial stage；the formative stage；the mature stage；the severance stage 7.Presentation types：purpose, audience and methods 8.Writing strategies for business presentation: 1.Choosing a right topic with a clear purpose 2.Adapting your messages to the listeners 3.Using explicit transitions 4.Using concrete words and visuals 5.Presenting novel ideas 6.Making analogies 7.Quotations 8.Story-telling 9.Plotting conflict 10.Cutting in humor 11.Keep the material in good taste 12.Allowing for redundancy 9.書面發言注意事項:1.begin with a topic sentence2.limit the number of major points you want to make to 3-4.3.recap your ideas or main point Presentation preparing:1.write a script, practice it, and keeo it around for quick-reference during your talk;2.set up an outline of your talk , practice with it , and bring it for reference;3.set up cue cards, practice with them ,and use them during your presentation 4.write a full script and read from it.10.商務溝通基礎：Business communication drawstring draws on information derived form a wide variety of other disciplines, including(but not limited to)linguistics, semantics , rhetoric , psychology, sociology, graphic design ,management, marketing ,economics ,and information technology.11.Purpose of the writer：1,Expressive writing: it is personal and informal, employed to encourage

comprehension and reflection on the part of writer.2,Communicative writing: it presupposes that the writer already considerable knowledge and understanding of the topic, and is writing to inform or to persuade a reader.12.附件說明信函的5大基本目標：Five primary goals of good resumes；Good resumes and resume cover letters must be able to；Cut the clutter；Catch the eye；Sell your skills, Strengths and success ；Direct the reader your way；Get you to the next step；

14.content format of a resume cover：content format of a resume cover: the resume cover should follow the basic content format of a typical business letter and should include three general issues：first paragraph——why you are writing；middle paragraph——what you have to offer ；concluding paragraph——how you will follow；

15.Top 10 resume tips：A page or two to land you a job or an least an interview； Fundamentals do exist；Customization is critical ；Reveal enough to excite；A resume is 99% of the time read by a stranger；Once your basic content is ready；Reevaluate choice of words, sentence structure and language；Spell check,；When you are presenting hard copies of your resume, make sure you use quality stationery ；Keep copies of he carious customized versions of your resume.；

16.Essential contents of resumes：Good resume having been to combine fact with fantasy.By fact, it means that details provided in resume have been as accurate as possible.By fantasy, it means that the resume is really a representation of you, where you cannot be present.And it must incorporate 7 points: full mane, objective, contact information, qualification, work experience, achievements and date.17.便函總體結構的4要素：Planning；Organization；Writing and revising；Feedback and continual improvement；

speed writing and shorthand writing training：To take school/lecture notes as your writing competence；To use shorthand to enhance your writing speed.；To develop your own shorthand for spoken information recording.；Use the computer program to facilitate your note-taking job ；

18.溝通過程中的傾聽與講述 ：Listing；Face the speaker and maintain eye contact；Focus on content, not delivery；Stay active；Be flexible ；Avoid emotional involvement；Empathy and rapport；Advise properly；Be ready for international communication；

19.communication climate：1.In an open communication climate,people perceive communication more accurately and are more willing to communicate honestly.Advantage ：observational.Problem-solving.You-oriented.Equal.Flexible.Clear objectives.Supportive 2.Closed communication climates, on the other hand, discourage communication.They give people the feeling that they are being judged and criticized

Disadvantage： judgmental.Manipulative 3.Long-term organizational success requires that all employees believe that they can express their observations and criticisms to others in the organization,regardless of rank.20.interpersonal conflict：Defensive attitudes；Supportive attitudes ；Problems in conflict management；Conflict management by management；speak your mind and heart；listen well；express strong feelings appropriately；remain rational for as long as you can；review what has been said；learn to give and take；Avoid all harmful statements；

21.improving small group communication：1.Advantage and disadvantages of groups

Group decisions result in greater acceptance of the solution than would be obtained without group participation.2.Importance of ideas No group leader can afford to be an “idea killer”.3.Purpose, planning and organization specifically, the leader is responsible for the following Notify every one of the time, place, and purpose of each meeting；Stick to the problem；Encourage contributions；Reinforce points of agreement；Adjourn on time；Ensure adequate follow-up by；a)Providing for a written recordb)Encourage appropriate further action 4.The meeting

Which are designed to ensure the following：Equal rights for all；Rule of the majority；Rights of the minority；Discussion of one item at a time； 22.strategic planning process：getting ready；articulating mission and vision； assessing the situation；developing strategies,objectives and goals；completing the written plan；

23.戰略計劃的基本要求writing a strategic plan.A good strategic plan should：serve as framework for decision-marking for managers at all levels；Form a basis for more detailed operational plans and procedures；Explain the business to others in order to inform ,instruct ,motivate, and involve；Assist benchmarking and performance monitoring；Inspire and stimulate change and innovation；

A sound strategic plan should include the elements of vision ,mission, values, objective ,strategies, goals ,and programs.24.documented procedures needed：To cause people to act in a uniform way and so make processes predictable；To provide freedom for management and staff to maximize their contribution to the business；To provide legitimacy and authority for the deeds needed ；To make responsibility clear and to create the conditions of self-control；To provide co-ordination for inter-departmental action.；To improve communication and to provide consistency and predictability in carrying our repetitive tasks.；To encourage the people involved into thinking a problem through；To minimize variance and eliminate bottlenecks；To provide auditable criteria for execution against authorized practice；

25.標準操作程序與工作指南的異同SOPs WIs SOPs：1.Purpose: For managerial control 2.Scope/Interface: For managers and supervisors, cross-functional, depart-mental interface 3.Definitions: More conceptual/ human relation, less technical 4.Responsibility: More managerial 5.Procedural steps: More flexible 6.Input: Stationery, computer, desk, etc.Need not to be listed 7.Output: Ideas, plan, analysis, process, etc 8.Directions: More general, abstract 9.Visual aids: less 10.Reference material: More managerial&human 11.Level of safety : Lower, need not to be listed

WIs：1.Purpose: For operating control or specific job 2.Scope/Interface: For operators or rank &file, technical interface 3.Definitions: More technical, less conceptual 4.Responsibility: ore technical 5.Procedural steps: More fixed 6.Input: Material & equipment.Must be listed 7.Output: Physical products and service 8.Directions: More specific, concrete 9.Visual aids: more 10.Reference material : More industry-and company specific 11.Level of safety :Higher,must be clearly spelled out 26.商務計劃的意義：Business planning:Business planning is a managerial process that helps the organization venture into a new business.It involves managersˊ time, effort and talent to develop various sub-plans at all levels in a company.27.business planning process：Define the Mission；Conduct a Situation or SWOT Analysis；Set goals and Objectives；Develop Related Strategies；Monitor the Plan； 28.計劃書的寫作技能與方法/計劃書在商務管理中的地位及功能/商務計劃書的基本要素elements of a business plan：Cover Page:identifies you and your business, and dates the plan；Table of Contents:makes it easy for readers to find particular item description；Executive Summary:provides a high-level overview of the entire plan that emphasizes the ；facters that you believe will lead to success；Business Backgrand:information of the company；Maketing Plan: SWOT analysis；Financial Projection:how much does this plan will cost；Action Plan:shows how operational the plan is；Appendix: supplementary material that is collected and appended at the back of this plan；

29.商務提案的成功要素（7個）winning elements of a business proposal：①.Problem:you must demonstrate that you clearly understang thei business problems,issues,needs,opportunities,or values ②.Solutions:after you have written a lead paragragh on the company’s needs aand problems,follow up with a solid presentations of how your business can provide solutions ③.Benefits:all winning business proposals clearly outline for the company the benefits to be gained from doing business with you ④.Credibility:this is often the overlooked portion of a business proposal but all winning proposals glow with credibility⑤.Samples:a business proposals with samples and evidence of your ability to deliver is vital to gaining the winning bid.A small sample of your wok can show your ability to do the job ,and can help your potential customer answer some questions ⑥.Targeted: a winning business proposals is all about communications.speak and write in a language used by your intended audience ⑦.Personlazation:you have to give your potential custumer an proposh which includetheir names and their company’sname 30.商務報告式提案的構成要素feasibility of the proposed project: 1Introduction.2Background information..3Benetits

of

the

proposal

project.4Method,procedure,theory.5Schedule.6Qualifications.7Costs,resources require.8Conclusion,special project

31.內部提案的寫作要求（10點）internal proposals:Problem；

Purpose.； Adudience；

Message；

Research；

Objectivity；

Style；

Order；

Implementation；

As a side note；

32.正式商務報告的結構形式：Prefatory Parts；Cover；Title Fly；Tiltle Page；Letter of Authorization；Letter of Acceptance；Letter of Transmittal；Contents；Abstract；Body of the Report；Introduction；Text；Summary；Conclusions；Recommendations；Supplemental Parts；Appendix；Bibliography；

33.收集數據、信息的途徑gathering information ：Scondary Sources；Primary Sources；Experimentation；Observation；Surveys----A)RandomSampling B)StratifiedRandomSampling

C)Systematic

Sampling

；Questionnaires-----A)Either-or B)Checklist C)Multiple-choice D)Ranking；Questionnaire；Guidelines；Personal Interviews and Focus Groups；Telephone Interviews ；

34.信息收集在寫作環節中的重要地位：You will need to research all the information sources available in preparing the report so that you can make decisions about which sources would be most appropriate.35.撰寫商務報告的6個步驟或環節：Title Page ；Letter of Authorization；Letter of Transmittal；Table of Contents ； Table of Illustrations ；Abstract ；Executive Summary；

36.商務報告的6條質量要求標準Report Quality：Accurate,Reliable and Objective；Guidelines for Writing a Quality Report；Identify---for your reader and for yourself---statements of fact,inferences and based on face,and value judgment；Use accurate,reliable and objective sources；Use analogies and comparisons to explain and illustrate,but not to prove；Examine all cause—effect statements for completeness and accuracy；Be specific ；Provide adequate documentation；

商務報告的總體結構形式general structure for reports：Pace ； Lead ；Blend Outcomes；Motivate；

37.合同免責的原因，情形：escape from contract：Mutual or unilateral mistake as to a basic assumption upon which the contract was made；Misrepresentation of facts inducing one of the parties to enter the contact；Duress inducing one of the parties to enter the contact；Lack of capacity to contract(such as infancy ,influence of drugs,alcohol or mental illness)；Unconscionability；Vilolation of a public policy；Absence of a writing evidencing formation of the contract if the contract laws and government regulations require such a writing；Performance of the contracts becomes impossible or extremely difficult or costly by virtue of events occurring after the contract is formed；The principle purpose of the contract is substantially frustrated by virtue of events occurring after the contract is formed；

38簽約前活動contracting activities before signing：Delegation,contract plan,negotiation,contract-drafting,and review and approval

39.簽約后活動contracting activities after signing：Execution,review and monitor,communication handling,filing,closeout

40.合同清單contract checklist：①Names and addresses of all parties involved,and place of entering into this agreement,②A short description and mission statement of all concerned parties③a statement summarizing the desired role of the contracted

and

correspondence,customer

complaint party④a classification of the business relationship⑤a detailed description of what each party promises to provide⑥a timetable of when the work is to be performed or the products to be delivered or sold;⑦location of when the work is to be performed⑧the duration of the contract⑨payment method and schedule⑩ opportunities for increases in financial remuneration 11 insurance coverage provided and required 12,guarantees 13,fianancial obligations of the contracted party 14 conditions for termination of the agreement 15 guidelines for transfer of the contract16who retains custody of the client 17 arbitration 18who is responsible for legal fees if a breach of contract occurs19the location and contact to send communications regardingthe contract 20 signature lines and date the contract is signed 41.Agenda ：sometimes called an order of business, is a list of topic arranged in the order they are to be discussed at a meeting.42.Minutes：are the official record of a meeting.The format may vary from organization to organization to organization, but the content and order are standard.43.An itinerary: is a combination of travel and appointment schedules.

第二篇：商務英語寫作[模版]

七種常見類型

1.主動跟新買家建立聯系

Dear Mr.Jones:

We understand from your information posted on Alibaba.com that you are in the market for textiles.We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.We are a joint venture specializing in the manufacture and export of textiles.We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present.You may also visit our online company

introduction atwhich includes our latest product line.Should any of these items be of interest to you, please let us know.We will be happy to give you a quotation upon receipt of your detailed requirements.We look forward to receiving your enquires soon.Sincerely,John Roberts

2.對新買家要求建立業務聯系的回復

Dear Mr.Jones:

We have received your letter of 9th April showing your interest in our complete product information.Our product lines mainly include high quality textile products.To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list.You may also visit our online company introduction at Http:// which includes our latest product line.We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.Sincerely,3.向老客戶介紹公司新的產品信息

Dear Mr.Jones:

We have refreshed our online catalog at Http://, and now it covers the latest new products, which are now available from stock.We believe that you will find some attractive additions to our product line.Once you have had time to study the supplement, please let us know if you would like to

take the matter further.We would be very happy to send samples to you for close inspection.We will keep you informed on our progress and look forward to hearing from you.Sincerely,4.回復對某個產品的查詢

Dear Mr.Jones:

Thank you for your inquiry of 16 March.We are pleased to hear that you are interested in our product “toaster”.We've enclosed the photo and detailed information of the product for your reference:

Product: toaster

Specification: xxxxxxxxxxxxxxx

Package: 1pcs/box

Price: 10usd/pcs

Payment: L/C

For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%.Payment is to be made by irrevocable L/C at sight.We look forward to receiving your first order.Sincerely,5.無法提供對方查詢中所要求的產品時

Dear Mr.Jones:

Thank you for your enquiry of 12 March cate 9 cable.We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer the following material as a close substitute: Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.Please visit our catalog at http:// for more information on this item.If you find the product acceptable, please email us as soon as possible.Sincerely,6.查詢對方公司的產品

Dear Sir or Madam:

We know that you are exporter of textile fabrics.We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used.We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items.Prices quoted should include insurance and freight to San Francisco.Sincerely,7.幾種報盤

(a.)

Dear Mr.Jones:

We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports.Shipment is to be made within two months after receipt of your order payment by L/C payable by sight draft.Please note that we have quoted our most favorable price and are unable to entertain any counter offer.You may be aware that there has lately been a large demand for the above commodities.And such growing demand will likely result in increased prices.However you can secure these prices if you send us animmediate reply.Sincerely,(b.)

Dear Mr.Jones:

We thank you for your letter dated April 8 inquiring about our leather handbags.As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg.Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract.We are manufacturing various kinds of leather purses and waist belts for

exportation, and enclosed a brochure of products for your reference.We hope some of them meet your taste and needs.If we can be of any further help, please feel free to let us know.Customers’ inquiries are always meet with our careful attention.Sincerely,(c.)

Re: SWC Sugar

Dear Sirs,We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product.To comply with your request, we are offering you the following:

1.Commodity: Qingdao Superior White Crystal Sugar.2.Packing: To be packed in new gunny bag of 100kgs.each.3.Quantity: Ten thousand（10000）metric tons.4.Price: US dollars one hundred and five（US$105.00）per metric ton, Fob Qingdao.5.Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.6.Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.Please note that we do not have much ready stock on hand.Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.We are awaiting your reply.Sincerely,

第三篇：商務英語寫作

向進軍2011級B班20112513486

Dear sir ,Thank you very much for your interest in our products.You wrote to the right kitchen range hood manufacturer.Ours is one of the largest company in the northwest of China.The company has taken a five-year-long quality guarantee , longer than that of most other manufacturers.With a long history and high reliability , this company has established a good reputation at home and abroad.Our products are always very popular in Europe and China.With your help ,we are hoping to penetrate the huge market in America.We have enclosed a catalogue of all the specifications and varieties of our products.We are awaiting the opportunity of cooperating with you.Yours faithfully ,JocelynSales manager

第四篇：商務英語寫作

A: You must be Ms.Lee from the United States?

B: That’s right.I’ m Lee Junru.You are...?

A: My name is Zhang Guiyang.I’m from the Sunshine Corporation.I’m pleased to meet you.Welcome to Fuzhou.B: Nice to meet you, too.Thanks for coming to the airport to meet me.A: That’s my pleasure.My manager, Mr.Wang has sent me to meet you here.He felt sorry he could’t come himself.He is at a meet right now.B: It’s OK.Thank you very much.Where are we heading now?

A: We’ re going to accompany you to the Fuzhou Friendship Hotel.Is the luggage all here, Ms.Lee? The car is just out there in the parking lot.B: Oh, thank you.Well I can handle this handbag myself.A: OK, this way, please.A: Here is our car.Let me put the luggage into the trunk.B: Thanks.A: Please get on, Ms.Lee.B: Thanks.A: Off we go.How’s your flight, Ms.Lee?

B: Fine, I got on the plane at New York, and it took about 1 hours to get here.But is was a smooth flight.A: That was really kind of long in the airplane.Wasn’t it? I hope you’ll feel rested after a right of good sleep.B: Thank you.What is the weather like here, today?

A: Fair and sunny today with gentle breeze.As I know, Ms.Lee, you’ re been to Fuzhou for a couple of times.B: It’s true.I travel so much and visit Fuzhou once a year?

A:How do you like it here.B:well, I like it a lot.Fuzhou is really a fantastics place.There are many interested places to visit.I hope I can visit once again.A:I hope you can enjoy your stay here.It’s nice to have a look around.B:Yes that must be very interesting.Hope we will have the time.A:I think you must be tired, why don’t you take a break.I wake you up in to the hotel.B:Than’s great.Thank you.

第五篇：商務英語寫作

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We would be pleased to receive your any kinds of down apparel.If you have any questions, please contact us.Our telephone number is 86-512-52532888.We look forward to your positive reply.Very truly yours.18100619 陸浩杰18100634蔡耀