第一篇：旅游專業英語教案

旅游專業英語電子教案

Unit

One A.Objectives

Students will be able to: 1)Be familiar with the expressions of itinerary;2)Describe a scenic spot;

3)Learn how to write a tour itinerary and make a dialogue about tour.B.Important and difficult points

1）Speaking skills: make a dialogue about itinerary.2）Comprehensive skills: Understand the passage in the text and on this basis, learn to describe content of the text, and discuss about the issue.3）Functions:

Focus 1: how to write an itinerary;Focus 2: how to make a dialogue about tour;C.teaching contents and time allotment:

1st-2nd period: warming up and background information, comprehensive reading of Part A, explain new words, and phrases and expressions.Learn to write a tour itinerary.3rd-4th period: talk about package tour, understand passage of reading B and the structure of reading B, and discuss, explain new words, phrases and expressions.5th--6th period: Do the listening.Check the answers of excises on page 5-6.Make a dialogue about tour.D.Teaching Procedures Six teaching periods are needed to cover the whole unit, among which students will have a series of reading, listening, speaking and writing activities related to the theme of the unit.1.Period One and Period Two:

? Step one: warming up.Introduce some places in America.? Step two: let students do the fast reading to find out the route of the tour to America.? Step three: do the global reading and then answer the questions on Task 1.? Step four: intensive reading.Explain the important words, phrases, expressions and sentences with some examples.? Step five: read the sample of an itinerary on page6, learn how to write a tour itinerary.2.Period three and Period four:

? Step one: warming up.Talk about tours in summer vacation ? Step two: skimming reading and find the answers for the questions on Task2.? Step three: read the passage again to grasp the main idea of each paragraph.? Step four: intensive reading, understanding the important words, phrases, expressions and sentences with some examples.旅游專業英語電子教案

3.Period five and Period six:

? Step one: Do the listening.? Step two: make a dialogue about tour itinerary.? Step three: make a dialogue based on Task 2.E.Homework 1st-2nd period: write a tour itinerary 3rd-4th period: finish the excises on page 5-6 5th--6th period: Finish Home Reading on page11.Notes: ? Important words: scenic;foothill;giant;fertile;raise;claim;prearrange, offer, comprise, relatively, afford, and so on.? Phrases: save from;on an inlet;a number of, a combination of, a variety of, prefer to, in advance, and cater to.? Grammar: attributive clause;future progressive;? Difficult sentences:

a)Where the Willamette flows into the Colunbia River, one of the great rivers of America, we will find Oregon’s largest city, Portland, known as the “City of Roses.”

b)A package tour is a combination of several travel components provided by different suppliers, which are sold to the consumer as a single product at a single price.c)Besides, it is often easier to get into a special event as a member of a tour than as an individual since the tour operators have the experience to know which attractions are worth a special trip.d)While the majority of tourists nowadays prefer to travel in groups with their entertainment and sightseeing included in the package, some tourists prefer personalized tours which provide the comfort of a guide to show them around scenic sights and make all the necessary arrangements for them.旅游專業英語電子教案

Unit

Two A.Objectives

Students will be able to:

1)Be familiar with elements of a short welcome speech and the expressions of hotel services.2)Discuss hotel services in simple words.3)Know how to write a short welcome speech.B.Important and difficult points

1）Speaking skills: make a short welcome speech by group-work.2）Comprehensive skills: Understand the passage in the text and on this basis, learn to describe content of the text, and discuss about the issue.3）Functions:

Focus 1: how to write a welcome speech;Focus 2: how to make dialogues about meeting tourists and hotel check-in;C.teaching contents and time allotment:

1st-2nd period: warming up and background information, and figure out the main parts of a welcome speech.Intensive reading of Text A, explain new words, and phrases and expressions.3rd-4th period: understand text B, discuss, and explain new words, phrases and expressions.5th--6th period: Doing listening on page20.Learn to write a welcome speech.D.Teaching Procedures Six teaching periods are needed to cover the whole unit, among which students will have a series of reading, listening, speaking and writing activities related to the theme of the unit.1.Period One and Period Two:

? Step one: help students review the important words and phrases in Unit 1.? Step two: talk about the elements of a welcome speech.? Step three: skimming reading on text A and find the answers for the questions on Task 1.? Step three: intensive reading.Explain the important words, phrases, expressions and sentences with some examples.Period three and Period four:

? Step one: skimming reading on text B and find the answers for the questions on Task 2.? Step two: intensive reading.Explain the important words, phrases, expressions and sentences with some examples.3.Period five and Period six:

? Step one: do listening on page20.3

旅游專業英語電子教案

? Step two: check the answers of the excises on Page 17-18 ? Step three: read the sample on Page 18 and learn to write a welcome speech.E.Homework 1st-2nd period: preview text B 3rd-4th period: Finish the exercise on page17-18.5th--6th period: write a welcome speech

Notes:

1)Important words: reset;suppose, establish, reset, encompass, cater;transient;resort;budget;prime and so on.2)Phrases: on behalf of;for most of;the first trip to;be considered as;date back;be set to;up to;allow sb to do sth;.3)Difficult sentences:

a)Chinese culture is considered as one of the oldest civilizations, while the PRC is among the youngest nations of the world..b)The history of Chinese culture and China dates back to over 5,000 years ago, while the People’s Republic of China was established on October 1st, 1949.c)Although China encompasses enough territory

to include five different time zones, all of the clocks and watches in this nation are set to Beijing standard time, except XinJiang.d)After the beginning of the economic reform in 1978, we are making progress towards modernization, and we are having some free time and money to tour, not in China but also abroad.旅游專業英語電子教案

Unit

Three A.Objectives

Students will be able to: ? grasp the main idea and structure of the text;? Be familiar with the expressions of food service.? Discuss about Chinese food in simple words.? Write a banquet menu and make a dialogue about restaurant conversation.B.Important and difficult points

1）Speaking skills: make a dialogue about restaurant conversation.2)Comprehensive skills: Understand the passage in the text and on this basis, learn to describe content of the text, and discuss about the issue.3）Functions:

Focus 1: how to write a banquet menu;Focus 2: how to make a dialogue about restaurant conversation;

C.teaching contents and time allotment:

1st-2nd period: warming up and background information, do the reading of Text A, explain new words, and phrases and expressions.3rd-4th period: understand the reading passage in Text B, learn to describe the main idea of each paragraph, and discuss, explain new words, phrases and expressions.5th--6th period: Do the listening.Learn to write a menu.D.Teaching Procedures Six teaching periods are needed to cover the whole unit, among which students will have a series of reading, listening, speaking and writing activities related to the theme of the unit.1.Period One and Period Two:

? Step one: warming up.Ask students to talk about the specialties in their hometown.? Step two: do the global reading and then answer the questions on Task 1.? Step three: intensive reading.Explain the important words, phrases, expressions and sentences with some examples.2.Period three and Period four:

? Step one: warming up.Discuss the art of cooking.(technique, elements, seasonings and etc.)? Step two: skimming reading on text B and find the answers for the questions on Task2.? Step three: read the passage again to grasp the main idea of each paragraph.5

旅游專業英語電子教案

? Step four: intensive reading, understanding the important words, phrases, expressions and sentences with some examples.3.Period five and Period six:

? Step one: Do the listening.? Step two: read the sample of a banquet menu on Page 31, learn to write menu.? Step three: make a dialogue based on Task 1.E.Homework 1st-2nd period: preview text B 3rd-4th period: Finish the excises on Page30-31 5th--6th period: write a banquet menu.Notes:

1)Important words: aroma;specialize;delicate;flavor;crave;distinctive;ensure and so on.2)Phrases: give rise to;appeal to;make use of;allow for;boast of;a variety of;see to it that;

3)Difficult sentences:

a)Quite different from Western cooking where recipes are followed strictly like laboratory instructions, Chinese cooking always allows for a creative and stylistic touch to it.b)Great attention is paid to aesthetic appreciation of the food because the food should be good not only in flavor and smell, but also in color and appearance.Unit

Four 6

旅游專業英語電子教案

A.Objectives

Students will be able to: ? grasp the main idea and structure of the text;? be familiar with the introduction of urban tourism.? translate text B.B.Important and difficult points

1）Speaking skills: translate the text B.2)Comprehensive skills: Understand the passage in the text and on this basis, learn to describe content of the text, and discuss about the issue.3）Functions:

Focus 1: how to write publicity for a tourist city;Focus 2: how to make a dialogue about Urban Tourism;

C.teaching contents and time allotment:

1st-2nd period: warming up and background information, do the reading of Text A, explain new words, and phrases and expressions.3rd-4th period: understand the reading passage in Text B, learn to describe the main idea of each paragraph, and discuss, explain new words, phrases and expressions.5th--6th period: Do the listening.D.Teaching Procedures Six teaching periods are needed to cover the whole unit, among which students will have a series of reading, listening, speaking and writing activities related to the theme of the unit.1.Period One and Period Two:

? Step one: warming up.Ask students to talk about their experience of traveling ? Step two: do the global reading and then answer the questions on Task 1.? Step three: intensive reading.Explain the important words, phrases, expressions and sentences with some examples.2.Period three and Period four:

? Step one: warming up.? Step two: skimming reading on text B and find the answers for the questions on Task2.? Step three: read the passage again to grasp the main idea of each paragraph.? Step four: intensive reading, understanding the important words, phrases, expressions and sentences with some examples.3.Period five and Period six:

? Step one: Do the listening.? Step two: make a dialogue based on Task 1.旅游專業英語電子教案

E.Homework 1st-2nd period: preview text B 3rd-4th period: Finish the excises on Page30-31 5th--6th period: preview the new unit.Notes:

Important words: urban reprensnt

comopolitan enthic

abound sponsor exquisite leisure sufficient incentive

Phrases: far and wide associate with a range of turn up lie in

acclaims as Difficult sentences:

a)It is considered a museum of the East meeting the West and the past joining the present.b)The East has a Western flavor in Shanghai, but at the same time the creation of a strictly Chinese culture have not been erased.Unit

Five 8

旅游專業英語電子教案

A.Objectives

Students will be able to: ? grasp the main idea and structure of the text;? know and remenber some basic Chinese ancient architecture.? memorize some useful expressions and translate the text.B.Important and difficult points

1）Speaking skills:discuss and express the Chinese ancient architecture.2)Comprehensive skills: Understand the passage in the text and on this basis, learn to describe content of the text, and discuss about the issue.3）Functions:

Focus:the express of Chinese three main ancient architecture;

C.teaching contents and time allotment:

1st-2nd period: warming up and background information, do the reading of Text A, explain new words, and phrases and expressions.3rd-4th period: understand the reading passage in Text B, explain new words, phrases and expressions.Make a situational dialogue.5th--6th period: Do the listening and excises.D.Teaching Procedures Six teaching periods are needed to cover the whole unit, among which students will have a series of reading, listening, speaking and writing activities related to the theme of the unit.1.Period One and Period Two:

? Step one: warming up.Ask students to discuss the Chinese ancient architecture they have known.? Step two:background information.? Step three: extensive reading.Ask the students to read the whole passage in 15minutes and then answer some questions

? Step four: intensive reading.Explain the important words, phrases, expressions and sentences with some examples.2.Period three and Period four:

? Step one: warming up.? Step two: skimming reading on text B and find the answers for the questions on Task2.? Step three: intensive reading, understanding the important words, phrases, expressions and sentences with some examples.? Step four: make a dialogue on the basis of the stuation provided in the book.旅游專業英語電子教案

3.Period five and Period six:

? Step one: check the answers of the excises ? Step two:Do the listening.E.Homework 1st-2nd period: preview text B 3rd-4th period: Finish the excises on Page55-56 5th--6th period: preview the new unit.Notes:

Important words: architecture civilization heritage relics unearth magnificent Phrases: leave behind architecture relics consist of refer to derive from …

Difficult sentences:

a)Rich history has left behind in China many cultural heritage and famous architectural relics such as …

b)The most widespread residential structures in China is”the courtyard dwellings.”

Unit

Six A.Objectives

Students will be able to: ? grasp the main idea and structure of the text;10

旅游專業英語電子教案

? know and remenber some famouse Chinese garden.? memorize some useful expressions and translate the text.B.Important and difficult points

1）Speaking skills:discuss the names of Chinese gardenes.2)Comprehensive skills: Understand the passage in the text and on this basis, learn to describe content of the text, and discuss about the issue.C.teaching contents and time allotment:

1st-2nd period: warming up and background information, do the reading of Text A and Text B.3rd-4th period: explain new words, and phrases and expressions.Make a situational dialogue.5th--6th period: Do the listening and excises.D.Teaching Procedures Six teaching periods are needed to cover the whole unit, among which students will have a series of reading, listening, speaking and writing activities related to the theme of the unit.1.Period One and Period Two:

? Step one: warming up.discuss the names of Chinese gardenes they have known.? Step two:background information.? Step three: extensive reading.Ask the students to read the whole passage in 15minutes and then answer some questions

2.Period three and Period four:

? Step one: intensive reading, understanding the important words, phrases, expressions and sentences with some examples.? Step two: make a dialogue on the basis of the stuation provided in the book.3.Period five and Period six:

? Step one: check the answers of the excises ? Step two:Do the listening.E.Homework 1st-2nd period: preview the new words, phrases, and grammatical strucure.3rd-4th period: Finish the excises on Page67-69.5th--6th period: preview the new unit.Notes:

旅游專業英語電子教案

Important words: component imperial masterpiece gemotric subordinate heyday lattice shelter pagoda

Difficult sentences:

a)Garden building saw its heyday during the Ming and Qing dynasties and the imperial garden Yuanmingyuan was regarded as masterpiece in the period.b)Different from the classical European gardens, in which geometric patterns dominate, Chinese gardens are made to resemble natural landscapes on a smaller scale.c)Traditional Chinese gardens fall into three categories, namely, imperial, private and landscape gardens.d)Building in the garden were used for receiving guests, holding banquet, reading or writing poetry.Unit

Seven

A.Objectives

Students will be able to: ? grasp the main idea and structure of the text;? know and remenber some famouse Chinese garden.? memorize some useful expressions and translate the text.旅游專業英語電子教案

B.Important and difficult points

1）Speaking skills:discuss the names of Chinese gardenes.2)Comprehensive skills: Understand the passage in the text and on this basis, learn to describe content of the text, and discuss about the issue.C.teaching contents and time allotment:

1st-2nd period: warming up and background information, do the reading of Text A and Text B.3rd-4th period: explain new words, and phrases and expressions.Make a situational dialogue.5th--6th period: Do the listening and excises.D.Teaching Procedures Six teaching periods are needed to cover the whole unit, among which students will have a series of reading, listening, speaking and writing activities related to the theme of the unit.1.Period One and Period Two:

? Step one: warming up.discuss the names of Chinese gardenes they have known.? Step two:background information.? Step three: extensive reading.Ask the students to read the whole passage in 15minutes and then answer some questions

2.Period three and Period four:

? Step one: intensive reading, understanding the important words, phrases, expressions and sentences with some examples.? Step two: make a dialogue on the basis of the stuation provided in the book.3.Period five and Period six:

? Step one: check the answers of the excises ? Step two:Do the listening.E.Homework 1st-2nd period: preview the new words, phrases, and grammatical strucure.3rd-4th period: Finish the excises on Page67-69.5th--6th period: preview the new unit.Notes:

Important words: component imperial masterpiece gemotric subordinate heyday lattice shelter pagoda

Difficult sentences:

旅游專業英語電子教案

a)Garden building saw its heyday during the Ming and Qing dynasties and the imperial garden Yuanmingyuan was regarded as masterpiece in the period.b)Different from the classical European gardens, in which geometric patterns dominate, Chinese gardens are made to resemble natural landscapes on a smaller scale.c)Traditional Chinese gardens fall into three categories, namely, imperial, private and landscape gardens.d)Building in the garden were used for receiving guests, holding banquet, reading or writing poetry.Unit

Eight

A.Objectives

Students will be able to: ? grasp the main idea and structure of the text;? know and remenber some famouse Chinese painting ? memorize some useful expressions and translate the text.B.Important and difficult points

1）Speaking skills:discuss the names of Chinese painting

2)Comprehensive skills: Understand the passage in the text and on this basis, learn to describe content of the text, and discuss about the issue.C.teaching contents and time allotment:

旅游專業英語電子教案

1st-2nd period: warming up and background information, do the reading of Text A and Text B.3rd-4th period: explain new words, and phrases and expressions.Make a situational dialogue.5th--6th period: Do the listening and excises.D.Teaching Procedures Six teaching periods are needed to cover the whole unit, among which students will have a series of reading, listening, speaking and writing activities related to the theme of the unit.1.Period One and Period Two:

? Step one: warming up.discuss the names of Chinese paintings they have known.? Step two:background information.? Step three: extensive reading.Ask the students to read the whole passage in 15minutes and then answer some questions

2.Period three and Period four:

? Step one: intensive reading, understanding the important words, phrases, expressions and sentences with some examples.? Step two: make a dialogue on the basis of the stuation provided in the book.3.Period five and Period six:

? Step one: check the answers of the excises ? Step two:Do the listening.E.Homework 1st-2nd period: preview the new words, phrases, and grammatical strucure.3rd-4th period: Finish the excises on Page76 5th--6th period: preview the new unit.Notes:

Important words: distinguished adj.卓著的, 著名的 imitation n.模仿

portrayal n.描畫, 描寫 azurite n.石青 elaborate adj.復雜精美的 professional adj.專業的 scholarly adj.學者氣質的, 學者風度的 intellectual n.知識分子 execution n.技巧，手法 contour n.輪廓 visible adj.看得見的, 顯著的 cinnabar n.朱

Difficult sentences:

1.figure painting 人物畫 2.landscape painting 山水畫

旅游專業英語電子教案

3.flower and bird painting 花鳥畫 4.court painting 宮廷畫 5.literati painting 文人畫

Unit

Nine A.Objectives

Students will be able to: ? grasp the main idea and structure of the text;? know and remenber some famouse Chinese folklore ? memorize some useful expressions and translate the text.B.Important and difficult points

1）Speaking skills:discuss the names of Chinese Folk Customs

2)Comprehensive skills: Understand the passage in the text and on this basis, learn to describe content of the text, and discuss about the issue.C.teaching contents and time allotment:

1st-2nd period: warming up and background information, do the reading of Text A and Text B.3rd-4th period: explain new words, and phrases and expressions.Make a situational dialogue.5th--6th period: Do the listening and excises.D.Teaching Procedures Six teaching periods are needed to cover the whole unit, among which students will 16

旅游專業英語電子教案

have a series of reading, listening, speaking and writing activities related to the theme of the unit.1.Period One and Period Two:

? Step one: warming up.discuss the names of Chinese Folk Customs ?

s they have known.? Step two:background information.? Step three: extensive reading.Ask the students to read the whole passage in 15minutes and then answer some questions

2.Period three and Period four:

? Step one: intensive reading, understanding the important words, phrases, expressions and sentences with some examples.? Step two: make a dialogue on the basis of the stuation provided in the book.3.Period five and Period six:

? Step one: check the answers of the excises ? Step two:Do the listening.E.Homework 1st-2nd period: preview the new words, phrases, and grammatical strucure.3rd-4th period: Finish the excises on Page76 5th--6th period: preview the new unit.Notes:

folk adj.民間的 symbolize vt.象征, 用符號表現 dynasty n.朝代 variegated adj.雜色的,斑駁的 hilarious adj.歡鬧的 burlesque adj.滑稽的,可笑的 pantomime n.啞劇 snipe n.鷸鳥

beak n.鳥嘴 inevitably adv.不可避免 innumerable adj.無數的, 數不清的 bamboo n.竹子

enthusiasm n.狂熱, 熱心, 積極性, 激發熱情的事物 1.riding in a boat on land 跑旱船

跑旱船的船身，大都以竹枝扎成骨架，外圍彩布或彩紙，成為無底的小船形，一個男子扮演坐在船身中的姑娘（實際上是站著），提起整條旱船，與表演船夫的男子搭配表演，作出撐船、劃船的模樣，十分有趣。2.walking on stilts 踩高蹺

踩高蹺是靠兩支木蹺，使人驀然長高三五十公分，配合各種音樂及戲曲表演，不僅是一種民間藝術及地方曲藝，更是一種娛樂性的戶外活動。3.carrying a youth piggyback 老背少

老背少是一位小姐胸前掛上打扮成老人的半截木人身，木人做出背負小姐的姿勢，也就是由一人假扮兩個人，以默劇的方式演出。4.the clam spirit dance 蚌精舞

旅游專業英語電子教案

蚌精舞是以竹子扎成蚌殼，姑娘裝扮成蚌精，兩手操作蚌殼，配合漁翁的撒網、收網、落空，及鷸鳥的啄食、被鉗住等等情節，非常有趣。

Unit

Ten A.Objectives

Students will be able to: ? grasp the main idea and structure of the text;? know and remenber some famouse Historical Sites ? memorize some useful expressions and translate the text.B.Important and difficult points

1）Speaking skills:discuss the names of Chinese Historical Sites 2)Comprehensive skills: Understand the passage in the text and on this basis, learn to describe content of the text, and discuss about the issue.?

C.teaching contents and time allotment:

1st-2nd period: warming up and background information, do the reading of Text A and Text B.3rd-4th period: explain new words, and phrases and expressions.Make a situational dialogue.5th--6th period: Do the listening and excises.D.Teaching Procedures Six teaching periods are needed to cover the whole unit, among which students will have a series of reading, listening, speaking and writing activities related to the theme of the unit.1.Period One and Period Two:

? Step one: warming up.discuss the names of Chinese Folk Customs ?

s they have known.? Step two:background information.? Step three: extensive reading.Ask the students to read the whole passage in 15minutes and then answer some questions

2.Period three and Period four:

? Step one: intensive reading, understanding the important words, phrases, expressions and sentences with some examples.? Step two: make a dialogue on the basis of the stuation provided in the book.旅游專業英語電子教案

3.Period five and Period six:

? Step one: check the answers of the excises ? Step two:Do the listening.E.Homework 1st-2nd period: preview the new words, phrases, and grammatical strucure.3rd-4th period: Finish the excises on Page76 5th--6th period: preview the new unit.Notes:

1.Palace Museum 故宮博物院

故宮位于北京市中心,也稱“紫禁城”,是明清兩代（公元1368-1911年）的皇宮,現辟為“故宮博物院”。故宮的整個建筑金碧輝煌,莊嚴絢麗,被譽為世界五大宮之一,并被聯合國教科文組織列為“世界文化遺產”。2.Forbidden City 紫禁城

依照中國古代星象學說，紫微垣（即北極星）位于中天,乃天帝所居,天人對應,是以皇帝的居所又稱紫禁城。明清兩代皇帝居住的宮城叫做紫禁城。紫禁城有兩座,一在北京,一在南京。

3.World Cultural Legacy 世界文化遺產

聯合國在1972年11月11日在巴黎通過了《保護世界文化和自然遺產公約》,目的在于通過“國際公約”的形式來保護和維護世界遺產

4.The Forbidden City consists of an outer courtyard and an inner enclosure.紫禁城分“外朝”和“內延”兩部分。5.the Hall of Supreme Harmony 太和殿

太和殿是紫禁城內最體現中國帝制權力的象征, 不僅面積是紫禁城諸 殿中最大的一座,而且型制也是最高規格。明清兩朝, 每逢元旦(春節), 冬至, 萬壽(皇帝生日)及登基, 大婚,命將出師, 殿試傳臚, 都在這里舉

行隆重的典禮。

Unit

Eleven A.Objectives

Students will be able to: ? grasp the main idea and structure of the text;? know and remenber some famouse Chinese religion

? memorize some useful expressions and translate the text.B.Important and difficult points

? ? 1）Speaking skills:discuss the names of Chinese religion

2)Comprehensive skills: Understand the passage in the text and on this basis, learn to describe content of the text, and discuss about the issue.旅游專業英語電子教案

C.teaching contents and time allotment:

1st-2nd period: warming up and background information, do the reading of Text A and Text B.3rd-4th period: explain new words, and phrases and expressions.Make a situational dialogue.5th--6th period: Do the listening and excises.D.Teaching Procedures Six teaching periods are needed to cover the whole unit, among which students will have a series of reading, listening, speaking and writing activities related to the theme of the unit.1.Period One and Period Two:

? Step one: warming up.discuss the names of Chinese Folk Customs ?

s they have known.? Step two:background information.? Step three: extensive reading.Ask the students to read the whole passage in 15minutes and then answer some questions

2.Period three and Period four:

? Step one: intensive reading, understanding the important words, phrases, expressions and sentences with some examples.? Step two: make a dialogue on the basis of the stuation provided in the book.3.Period five and Period six:

? Step one: check the answers of the excises ? Step two:Do the listening.E.Homework 1st-2nd period: preview the new words, phrases, and grammatical strucure.3rd-4th period: Finish the excises on Page76 5th--6th period: preview the new unit.Notes:

1.Rue(Confucius)儒(孔子；儒家）

儒家思想是一種人類社會道德倫理規范的學說，它的最基本的理論基礎是“性善論”。

2.Fo(Buddhism)佛（佛教）

佛教的最高境界就是修出大慈悲心。3.Dao(Daoism, also called Taoism)

旅游專業英語電子教案

道（道教）

道家思想的核心是“道”, 認為“道”是宇宙的本源, 也是統治宇宙中一切運動的法則。道家思想后來被張魯的五斗米道等宗教吸收, 并演變成中國的重要宗教之一——道教。

4.Yuan Fen(an ordained tie that brings people

together, especially couples)

緣分（一種注定把人們連接在一起的東西, 尤指夫妻）5.3 feet above there is a God

三尺之上有神靈

6.Ｔhe heaven’s net is tight, you can’t run away with it.天網恢恢, 疏而不漏。

意思是天道公平,作惡就要受懲罰,它看起來似乎很不周密, 但最終不會放過一個壞人。比喻作惡的人逃脫不了國法的懲處。

第二篇：旅游專業英語教案1

Unit one

World Tourism Organization

Teaching Objectives

1.Become familiar with World Tourism Organization 2.Become familiar with Key Benefits of Tourism 3.Be able to make the conversations at the Guests’ Arrival 4.Understand some sentence structures and patterns

Teaching Approaches 1.Introduce the history of the Tourism 2.Tell them something about the World Tourism Organization 3.Describe briefly the benefits of tourism 4.Let the students read the materials about tourism 5.Discuss the process of Guests’ Arrival at the airport 6.Homework

Focus on

1．World Tourism Organization & Key Benefits of Tourism 2.Guests’ Arrival

Time Allocations World Tourism Organization A Conceptual Framework：

World Tourism Organization & Key Benefits of Tourism(3 periods)Guests’ Arrival(3 periods)

Teaching Difficulties The new words Usages Some useful expressions Difficulties

Teaching Methods

Teacher’s Explanations Questions Discussing Exercises

Teaching Procedures

World Tourism Organization & Key Benefits of Tourism

常用英語及詞匯

Travelingat airport 常用語句

我該到哪里辦聯合航空 706 次班機登機手續？ Where may I check in for United flight number 706?

什么時候開始登機？

What time will boarding start? 我要轉法國航空 123 號班機。

I'm connecting with AF123.哪里可以詢問轉接班機的事情？

Where can I get information on a connecting flight?

基礎詞匯

護照 Passport 簽證 Visa

入境記錄卡 Embarkation Card 出境記錄卡 Disembarkation Card 入境大廳 Arrival Lobby 出境大廳 Departure Lobby 登機門號碼 Gate Number 登機證 Boarding Card 機場稅 Airport Tax 商務簽證 Business Visa

旅客登機報到處 Check in Counter 觀光簽證 Tourist Visa

第三篇：專業英語教案

專業英語教案（其中放假1次，期中習題課1次）

Unit 1 TECTONICS(4課時)（1：The structure of the earth 2：plate tectonic

3：Earthquakes）

一、Word and phrase core;mantle;crust 地核；地幔；地殼 continental crust

大陸地殼

granite;basalt

花崗巖；玄武巖 sial;sima硅鋁層；硅鎂層

surface waves;body..面波；體波 epicentre;focus

震中；震源

lithosphere

巖石圈 tectonic plate

構造板塊 continetal drift

大陸漂移

asthenosphere

軟流層 ocean ridge 洋脊 ocean trench 海溝

subduction 俯沖作用

volcanism

火山作用

fold mountain

褶皺山脈

fold;fault

褶皺；斷層 sedimentary rocks 沉積巖

vent

火山口

lava

熔巖 volcanic cones 火山錐

parasitic cone

寄生火山錐

plug

巖頸

volcanic ash

火山灰

二、重點內容

1..Within the crust, intricate patterns are created when rocks are redistributed and deposited in layers through the geologic processes of eruption and intrusion of lava, erosion, and consolidation of rock particles, and solidification and recrystallization of porous rock.2.The lithosphere is a relatively inflexible and buoyant layer.It is the layer which floats on the material underneath and as it moves carries the continents that produce continental drift.3.There are three types of plate boundaries:

Divergent(diverge, divergence)boundaries--where new crust is generated as the plates pull away from each other.Convergent(converge, convergent)boundaries--where crust is destroyed as one plate dives under another.Transform boundaries--where crust is neither produced nor destroyed as the plates slide horizontally past each other.4.Earthquakes occur when normal movement of the crust are concentrated into a single shock of a series of sudden shocks.三、詞匯解釋 ocean ridges continental rift rift valley convergent trench arc and back-arc-basin system transcurrent fault abyssal intrusion fold mountains sendimentary rock Unit 2 WEATHERING（4課時）

(1：Weathering 2：Controls on weathering)

一、Word and phrase mechanical weathering

機械風化 chemical weathering

化學風化 freeze-thaw

凍融

pressure release

卸荷釋重 limestone

石灰巖

hydrolysis

水解作用 quartz

石英

hydration 水合作用 oxidation 氧化作用 alluvium

沖擊層 gravel

砂礫

denudation

剝蝕作用 precipitation

降水 climatic zone

氣候帶 mid-latitude

中緯度

semi-arid

半干旱

tropical wet-dry

熱帶干濕季氣候 watershed

分水嶺 drainage basin

流域

regolith

風化層

二、重點

1.The disintegration(breaking into parts)of rock that takes place at or near the surface of the earth is called weathering.2.PHYSICAL WEATHERING It occurs when a force is applied to rock, causing it to disintegrate into its basic components(what it makes of).temperature changing--it expands and contracts rock particles to breaks rock apart.frost action--it condenses water vapor in cooling air to form water that seeps into cracks in rock.organic(have life)activity--plants or other organisms grow and burrow(go into)into cracks in rock, so the rock crumble over time.3.CHEMICAL WEATHERING The process that breaks down rock through chemical changes.The agents of chemical weathering Water Oxygen Carbon dioxide Living organisms Acid rain 4.WeatheringThe movement of weathered material from the site of weathering.Primary agent is gravity, but gravity acts in concert with running water.5.control on weathering-climate

-precipitation-variations in the depth of wreathing for climatic zones from the pole to the tropocs

-geology(chemical composition;the natural of cements in sedimentary rock;joint and bedding plants)

三、詞語翻譯 weathering crust weathering joint mineral deposit by weathering weathering of rock mass decomposition product decomposition reaction disintegration coefficient To move back and forth alternately.a mineral substance waste substance

A simple substance, mixture mechanical weathering landscape marble landscape ecosystem moisture equivalent

measurement of soil moisture constant.fluctuation of temperature

Unit 3 SLOPES（2課時）

(1：Slope

2：Slope controls 3：Theories of slope evolution movements)

一、words and phrase soil creep

土壤蠕動 mass movement

塊體運動 strata

地層

overland runoff

地表徑流 sheet wash

片狀沖刷

pediment

山前侵蝕平原（山足面）rockfall山崩

landslide

滑坡

二、重點內容

1.slope(definition)2.factor of controlling slope development-climate-geology-vegetation-soil cover-human activity 3.theories of slope evolution-slope decline:w.m.davies

4：Mass

-slope replacement:waltherpenck

-slope retreat:l.c.king

4.mass movement-small movement(soil creep)-fast movement(avalanches)

三、翻譯句子 Mass movements are part of a continuum of erosional processes between weathering and stream transport.Mass movement causes regolith and rock to move down-slope where sooner or later the loose particles will be picked up by another transporting agent and eventually moved to a site of deposition such as an ocean basin or lake bed.Unit 4 HYDTOLOGY（2課時）The river basin hydrological cycle 2：Drainage basin hydrology 3：Seasonal variations in river flow: the regime

一、words and phrase interception

截流

evapotranspiration 蒸發和蒸騰總量 capillary rise

毛管上升 aeration zone

包氣帶

overland flow;interflow;base flow

地表徑流；壤中流；地下徑流 water table

潛水面（水位）

basin length;area 流域長度;流域面積 tributary 支流； trunk stream 干流

drainage density

河網密度

二、重點內容

1.The basin hydrological cycle –input(precipitation)and outputs(evapotranspiration and runoff)-interception by vegetation-soil moisture and infiltration

2.The definition of the drainage basin is the area which drains into a particular river or river system.（precipitation via interception, soil moisture and groundwater storage, evapotranspiration）3.Basin plan

4.Stream ordering

6.Drainage density

三、課后練習

Main components P

precipitation E

evaporation T

transpiration I

infiltration R

runoff G

ground water flow Ic

interception Unit 5 The long profile and Rivers as sediment systems（2課時）

一、words and phrase upper;middle;lower reach 上中下游 vertical erosion

下切侵蝕 headward erosion

溯源侵蝕 lateral erosion

側蝕 pot-hole

壺穴 meander

曲流 ox-bow lake

牛軛湖 delta

三角洲 lake basin

湖盆 levee

天然提

rill and gully erosion 細溝、沖溝侵蝕 clay;silt;sand;粘土；粉砂；砂

suspended sediment

懸浮沉積物 atmospherical fallout

大氣沉降 laminar flow

層流 turbulent flow

紊流 riffle;pool 淺灘；深槽

channel roughness

河道粗糙度

二、重點內容

1.As rivers evolve through time and over distance the stream passes through a series of distinct stages: youth(lakes, waterfalls, and rapids, initial uplift)middle youth(headward erosion, deepening of channel)early maturity(a smoothly profile, floodplain)approaching full maturity(meanders, river in equilibrium)full maturity(broad floodplain and freely menders)

2.critical erosion velocity

3.type of flow-laminar flow and turbulent flow

三、理解下圖內容

Cross-sectional shape varies with position in the stream, and discharge.Thedeepest part of channel occurs where the stream velocity is the highest.Both width and depth increase downstream because discharge increases downstream.As discharge increases the cross sectional shape will change, with the stream becoming deeper and wider.Unit 6 Meanders and Deltas and estuaries（2課時）

sandbar

沙壩 thalweg中泓線 estuary 河口

lagoon

瀉湖 salinity

鹽度 coastline

海岸線 dune

沙丘

suspension;saltation;creep

懸移；躍移；蠕移 dust storm

塵暴 windward;leeward

迎風；背風 prevailing wind

盛行風 deflation hollow

風蝕凹地

二、重點內容 1.helicoidal flow

2.the wavelength of meanders is dependent on three majors of factors: channel width, discharge, and the nature of the bed and banks.3.factors of affect the formation of deltas: amount and calibre of load, salinity, gradient of coastline , vegetation, low energy river discharge.4.three forms of deltas: arcuate, cuspate, bird’s foot.5.estuaries occur where a coastal area has recently subsided or the ocean level has risen, causing the lower part of the river to be drowned.三、理解下列句子

TerracesGlaciers erode in several ways.:Abrasion and plucking.sediment transportation Glacial Deposition 4.Landforms produced by mountain: Cirques, Glacial Valleys, Arêtes, Horns.三、理解下列圖片內容。

第四篇：專業英語教案

課程名稱：計算機專業英語 授課教師：常文慧 教學課時：2學時

授課班級：計科1101-1105班

授課內容：Basic Computer Hardware Components

一、教學要求

1、掌握計算機內部、外部常用部件名稱

2、熟悉輸入設備（input devices）、輸出設備(output devices)的組成

3、了解計算機英語詞匯的簡稱

4、在對教材全文的翻譯過程中掌握專業文獻的寫作技巧

二、教學目的專業英語是計算機科學與技術專業的一門必修課，通過讓學生閱讀、討論計 算機科學與技術等專業有關的英語詞匯和文章翻譯，培養學生的閱讀、翻譯及寫作專業文獻的能力，擴大學生的專業知識面和提高外語能力。

三、教學方法

以文字教材為基礎，以精讀和泛讀相結合強化教學的重、難點內容，結合課上與學生的互動，以學生為主體進行本門課的學習。

四、教學內容

1、課堂提問

（5 minutes）提問問題“What are the main parts of the computer?”。

通過此問題讓學生說出知道的計算機英語詞匯或命令，引導學生進入課文“Basic Computer Hardware Components”，在學習英語的同時給學生插入熟悉的計算機知識，提高學生學習的興趣。

2、詞匯講解

（25 minutes）

復習熟悉的詞匯同時帶領學生學習陌生單詞，同時針對重點和難點讀單詞難，記不住，采用第一次給學生寫出音標，領著讀的手段，同時向學生介紹單詞快速記憶方法。

重點詞匯：type

v.打字

n.類型

bonkers

adj.瘋狂的identify

vt.識別，鑒別

accessory

n.附件 adj.附屬的

delicate

adj.精巧的，精密的 exotic

adj.外來的transfer

n.&vt.轉寫，轉移，傳遞

operation n.運行，實施 重點短語:

Build into 使??成為組成部分

show up 露出，露面

Find out

找出，發現，認識到

come up with 提出，拿出

Refer to 提到，談到，打聽

floppy disk 軟盤

Home computer 家用計算機

away from 遠離 簡寫詞匯

CPU(Central Processing Unit)中央處理器

CD(Compact Disc)光盤 在詞匯及短語的講解中，需結合例句對重點詞匯進行講解。

The keyboard is the part with the letters and numbers, where you put your hands and type.鍵盤是印有字母和數字的部件，你可以把手指放在這些字母和數字上來輸入它們。

The keyboard may be attached to or built into one of the computer.鍵盤可能會連接或內置于計算機上。

Calling the mouse an accessory is just one of those gooly things technical people do, and it’s best not to disturb their delicate sensibilities.將鼠標叫做附件是技術人員做的傻事，最好不要碰觸他們敏感的神經。

3、文章翻譯講解

（50分鐘）在此環節，主要以學生為主體，采用以下教學手段。

（1）由于在“Basic Computer Hardware Computer”中，共涉及到了七個大的段落，分別為計算機的不同組成部分，主要分為“Keyboard”“,Monitor”，“Computer or CPU Box”，“Mouse”，“External Drives”，“External Modem”及“Printer”幾個部分，故可針對每個部分的內容找出一名學生進行閱讀，針對不正確的發音進行糾正。

（2）對每個段落中涉及到的重點及難點詞匯進行講解說明，通過舉例使學生加深對重難點詞匯的理解，包括“cellular phone”，“be attached to”，“part”，“know about”，“human being”，“be supposed to”，“take up”，“depend on”，“persist in”等重點詞匯，通過對單詞短語的意思進行解釋為進一步的文獻翻譯奠定基礎。（3）對七個不同的段落分別請七個學生進行翻譯，并針對翻譯中出現的具體問題進行糾正講解，在講解翻譯的過程中穿插專業文獻翻譯及寫作的注意事項，為學生在將來專業文獻的閱讀及寫作奠定基礎。

4、課堂小結

（10分鐘）（1）帶領學生一起對本節課講解的重點詞匯進行總結，同時對學生在翻譯中出錯的段落進行重復強調。

（2）請兩個學生分別用兩分鐘時間結合新學的詞匯對本次課的內容進行說明，重點說明計算機內部、外部的常用部件及課程中涉及到的專業文獻翻譯、寫作的注意事項。

5、課后作業 課后題：1,2

五、課程難點

計算機科學與技術專業詞匯及外圍設備相關術語 計算機各外圍設備的作用

六、教學方式和手段

強調口語的教學，通過分組討論激發學生對專業英語學習的積極性 結合多媒體動畫、錄像、課件及板書進行講解 通過課堂提問強調學生的課堂參與性

七、參考文獻

1、張強華，司愛俠.計算機專業英語.北京:機械工業出版社,2007.2、朱龍.計算機專業英語.北京:人民郵電出版社,2012.3、任偉.計算機專業英語.北京:清華大學出版社,2011

4、[英]霍恩比著,王玉章等譯.牛津高階英漢雙解詞典.牛津大學出版社,2009.5、周生炳.計算機英語教程.北京:清華大學出版社,2005.課程名稱：計算機專業英語 授課教師：常文慧 教學課時：2學時

授課班級：計科1101-1105班

授課內容：Word:Working With Text and Style

一、教學要求

1、掌握word的文本使用與樣式設置

2、熟悉文本及樣式操作的相關專業詞匯及短語

3、通過對全文的翻譯理解掌握專業文獻的寫作格式

4、掌握專業文獻的寫作技巧

二、教學目的本次課主要通過對word中文本與樣式設置的講解，使學生在技術上熟悉具體軟件操作的同時，對涉及到的專業詞匯進行了深入掌握，通過對文章的閱讀翻譯，掌握專業文檔的寫作技巧，提高學生翻譯及寫作專業文獻的能力。

三、教學方法

通過對實際軟件的操作結合本文進行講解，由于學生對word的操作相對較為熟練，因此以此為教學方法能夠激發學生學習的積極性，同時通過與與學生的互動，在活躍的課堂氣氛下進行本門課的學習。

四、教學內容

1、知識回顧

（5 minutes）

對在“Basic Computer Hardware Components”學習中涉及到得重點詞匯及翻譯難點進行復習，從而能夠對學生的課下學習情況進行掌握。

2、課堂提問

（5 minutes）提問問題“How to set the text and style with word?”。

通過此問題讓學生說出知道的word操作方法，引導學生進入課文“Word：Working With Text and Style”，在學習英語的同時給學生插入熟悉的word操作知識，并通過與學生的互動來提高學生學習的興趣。

3、詞匯講解

（25 minutes）在此環節，同樣根據“溫故而知新”的原則，復習熟悉詞匯的同時帶領學生學習陌生單詞，同時針對重點和難點讀單詞，采用第一次給學生寫出音標，領著讀的手段。

重點詞匯：

shortcut

n.捷徑

arrow

n.箭頭記號，箭 keystroke n.鍵擊，按鍵

attribute

n.屬性，品質，特征

deselect

n.取消選定

demonstrate v.示范，展示，演示

stationary adj.固定的，不動的remain

vi.保持，保留 重點短語: Hold down

保持按下，持續按住

drag and drop 拖拽 Drop-down menu 下拉菜單

format painter 格式刷 Dialog box 對話框

paragraph symbol 段落符 在詞匯及短語的講解中，需結合例句對重點詞匯進行講解。

I couldn't let the team take that shortcut.我不能允許我們的團隊走此捷徑 Neither attribute seems particularly beneficial for their clients.這兩種特征似乎 都不是特別有利于他們的客戶。

Experimental psychologists use such exercises to demonstrate cognitive illusions.實驗心理學家利用這種練習來證明認知錯覺。

it.你可以在煙火迸發的地點上面或者附近找個固定的物體對焦。Unemployment will remain structurally high.失業率仍然保持結構性高位。

4、文章翻譯講解

（50分鐘）為了鍛煉學生在以后的學習及工作中閱讀及書寫專業文檔的能力，在此環節，主要以學生為主體，教師輔助教學的方法來進行講授，從而不但調動了學生的積極性，也增加了課堂的活躍性。

（1）在“Word：Working With Text and Style”全文中，關于“Working With Text”的描述共有4個小節，分別敘述如何進行“輸入文本”，“刪除文本”，“選擇文本”及“文本格式設置”，在關于“Styles”共涉及到6個小節在此段落，故需分別請10位學生進行閱讀，并針對出現的錯誤進行糾正。

（2）對各段落中涉及到的重點及難點進行講解說明，主要包括“blinking cursor”，“be located”，“highlighted”，“depressed”，“increase indent”，“access”，“be recommended”，“make changes from”等重點詞匯及短語，并在講解的同時通過舉例使學生加深對重難點詞匯的理解。

（3）分別請10個同學對不同段落進行翻譯，在糾正學生翻譯問題的過程中利用多媒體結合word軟件對相關術語、段落的翻譯進行講述，同時針對在專業文檔寫作過程中可能出現的問題進行說明，以避免學生在后續專業文檔的翻譯寫作中出現錯誤。

5、課堂小結

（10分鐘）（1）通過利用多媒體演示word軟件，采用邊操作邊對本次課相關術語進行復習的手段，帶領學生對本次課的主要內容進行回憶。

（2）請學生到講臺，對其他學生進行word軟件的演示，并配合英語口語的講述，講述完成后，臺下學生進行評價，說明存在的問題及正確答案。隨后教師針對存在的問題再次進行講解。

6、課后作業

課后題：1,2

五、課程難點

本次課涉及到的專業名詞較多，在學生對文檔的翻譯中，需一邊查看單詞一邊進行翻譯，故在此環節，需要學生加強課下對相關詞匯的記憶。

六、參考文獻

1、張強華，司愛俠.計算機專業英語.北京:機械工業出版社,2007.2、朱龍.計算機專業英語.北京:人民郵電出版社,2012.3、任偉.計算機專業英語.北京:清華大學出版社,2011

4、[英]霍恩比著,王玉章等譯.牛津高階英漢雙解詞典.牛津大學出版社,2009.5、周生炳.計算機英語教程.北京:清華大學出版社,2005.

第五篇：旅游酒店英語教案

《旅游英語》教案

一、課程性質、地位和任務

本科層次的學生在完成基礎階段的學習任務，達到四級或六級水平后，都必須修讀專業英語，一方面為保證大學生英語學習不斷線，另一方面也是使學生所掌握的英語知識能夠轉化成為專業技能。

旅游英語這門課屬于專業選修課，是根據大學英語應用提高階段在專業英語方面的要求而開展教學活動的，其目的是為了適應中國進一步擴大對外交流和發展出、入境旅游，培養更多的有扎實的英語專業知識又精通旅游理論的專業人才。

二、課程基本要求

通過對這門課程的學習，學生們可以拓展專業知識，掌握一定的專業英語詞匯，熟悉旅游英語的常用表達方法，并進一步鞏固英語語言基礎，提高在專業領域內綜合運用英語語言的能力。

本課程要求學生在學習過程中主要鍛煉英語的聽、說、讀能力，在工作中能夠順暢的與服務對象展開交流；要求學生在一定程度上掌握寫作和翻譯能力，在實踐中發揮專業人才的作用。

三、教案內容 Unit 1 Reservation 教學目的和要求：要求學生掌握在酒店服務中如何使用英語幫助客人進行預訂。教學基本內容：

Ⅰ Listening Comprehension 聽力對話 重點句型聽力 Ⅱ Useful Expressions 酒店服務英語的總體原則 組織結構 預定的常見形式 預定的注意事項

Ⅲ Situational Dialogue : Alice Liu is a secretary in Tokyo.She calls Hilton Hotel in Tianjin to reserve a suite for her boss from March 22 to 24.The reservation answers the phone call and accepts the booking.Ⅳ Reading Comprehension Text A:(1)Explain the function of the front office.(2)Use examples to describe the relationship between room reservation and other department.Ⅴ Exercises and summary 本單元重點: 電話預定 本單元難點：

服務人員在預定過程中的引領作用 教學方法：講授

Unit 2 Reception 教學目的和要求：要求學生能夠使用英語完成登記入住服務。教學基本內容：

Ⅰ Listening Comprehension 聽力對話 重點句型聽力 Ⅱ Useful Expressions 入住登記的操作流程 房態 支付方式

Ⅲ Situational Dialogue(1)A guest comes up to the Reception Desk.He has booked a double room for four nights a week ago by Ctrip.Now he wants to check-in.(2)A guest enters the hotel you served.He has no reservation.Unfortunately, all the rooms are occupied until 6:00 pm.Now it is 4 o?clock.Try to make this deal successfully.Ⅳ Reading Comprehension Text A:

(1)List differences between Stars and Diamonds.(2)Describe the current situation of Star ratings in China.(3)Is it necessary to introduce Diamond ratings into China? Text B:

(1)Explain the function of room categories.(From supplier perspective and guest perspective.)

2(2)What are the differences among POV, OV and OF.(Use Chinese to answer.)Which one will be the most expensive? Ⅴ Exercises and summary 本單元重點: 登記入住流程 本單元難點： 團隊客人的登記入住 教學方法：講授

Unit 3 Answer the Calls 教學目的和要求：要求學生掌握酒店接聽電話的方式和類別。教學基本內容：

Ⅰ Listening Comprehension 聽力對話 重點句型聽力 Ⅱ Useful Expressions 飯店總機的功能 飯店總機的基本要求 Ⅲ Situational Dialogue(1)One guest need a morning call for his 9:00 international flight.He know nothing about the traffic condition.Please give some suggestion to the guest and confirm the morning call.(2)One guest is confused by the charges of the calls.Please give some explanation.Include: house phone, local call, long distance call and international call.There is a minimum charge of first three minutes for Domestic Direct Dial but not for International Direct Dial.Ⅳ Reading Comprehension Text A: 翻譯 Text B:

(1)Differentiate a mobile phone and a portable phone.(2)Why cell phone can be used in different countries?(3)Estimate the effect of digital camera in cell phone.Ⅴ Exercises and summary 本單元重點:

接聽電話后的正確操作方式 本單元難點： 叫早電話 教學方法：講授

Unit 4 Complaint 教學目的和要求：要求學生掌握應對客人投訴或抱怨的方法，以及處理措施。教學基本內容：

Ⅰ Listening Comprehension 聽力對話 重點句型聽力 Ⅱ Useful Expressions 投訴處理程序 處理投訴的注意事項 Ⅲ Situational Dialogue(1)Mrs.Brown complain that the hot water is not as hot as she expected.Try to deal with it.(2)Mr.Green is very unhappy with the restaurant service in the hotel.The manager is handling the complaint.Ⅳ Reading Comprehension Text A:

(1)If you are an employee, what is your attitude toward the customer complaints?(2)If you are the manager, what is your attitude toward the customer complaints?(3)If you are the owner of the hotel, what is your attitude toward the customer complaints?(4)How to manage customer complaints? Text B:

(1)Classify all the complaints in Poor Service.Try to resolves these problems.(2)Should we inform guests some problems about the room when they make a reservation.Ⅴ Exercises and summary 本單元重點: 應對客人投訴的方法 本單元難點： 如何舒緩客人情緒

教學方法：講授

Unit 5 Check-out 教學目的和要求：要求學生能夠使用英語完成對客人離店退宿的服務。教學基本內容：

Ⅰ Listening Comprehension 聽力對話 重點句型聽力 Ⅱ Useful Expressions 結賬退宿的操作流程 賬單上常見的縮寫 Ⅲ Situational Dialogue(1)Mrs.Smith is in Room 2210 and she is checking out.Her bill is ￥1250.She wants to settle the bill with cash.You find that the cash is not RMB or USD but HKD.As the hotel regulation, HKD is not accepting.Try to help her to check out.(2)Miss Chen has stayed in the hotel for 4 days and she is going to check out.She finds that if she reserved by Ctrip she could get 15% discount.Now she requires the discount.But you find that she made the reservation by telephone.Try to deal with this problem.Ⅳ Reading Comprehension Text A:

(1)What is account?(2)What is folio?(3)Differentiate account from folio.Ⅴ Exercises and summary 本單元重點: 離店退宿的流程 本單元難點： 前臺財務管理 教學方法：講授

Unit 6 Housekeeping 教學目的和要求：要求學生了解客房部的常見服務及應對措施。

教學基本內容：

Ⅰ Listening Comprehension 聽力對話 重點句型聽力

Ⅱ Useful Expressions 客房部部結構 客房迎賓服務

客房清理服務的注意事項 客房設施詞匯 Ⅲ Situational Dialogue(1)The bell man greets and shows the guest Room 3305.He first opens the door for the guest and carries guest?s luggage.He draws back the curtains, turns on the TV and shows the mini bar.When he is going to make a cup of tea for the guest, the guest gives him ￥10 and the bell man leaves the room.(2)A guest asks a room attendant to make up the room right now because he will have some visitors.After cleaning, he asks the room attendant to fetch some fresh towels, a bottle of ice, some flowers and candles.Try to handle this situation.Ⅳ Reading Comprehension Text A:

(1)List the factors which will influence staff scheduling.(2)How to make Visual Rota?(3)Talk something about the function of Visual Rota.Text B:

(1)Differentiate overview among Chief Housekeeper, Asst.Chief Housekeeper and Floor Supervisor.(2)Differentiate requirements, salary and benefits among stations.Ⅴ Exercises and summary 本單元重點: 客房服務的處理流程 本單元難點：

客房服務與客人關系的處理 教學方法：講授

Unit 7 Laundry Service 教學目的和要求：要求學生能夠使用英文完成對客人衣物洗滌服務的處理。教學基本內容：

Ⅰ Listening Comprehension 聽力對話 重點句型聽力 Ⅱ Useful Expressions 洗衣服務 短語

Ⅲ Situational Dialogue(1)Mr.Smith wants to have express laundry service because he is going to have a meeting this afternoon.He?d like his suit to be dry clean.Try to handle this.(2)The guest wants to know how to get the laundry service.Try to explain service time and charges.(3)One guest finds her skirt is damaged by washing and asks for compensation.Try to solve this problem.Ⅳ Reading Comprehension Text A:

(1)Why laundry quality is important in hospitality industry according to the passage?(2)What benefits can we get in operating an in-house laundry? Ⅴ Exercises and summary 本單元重點: 洗衣服務的流程 本單元難點：

如何處理貴重服飾的洗滌要求 教學方法：講授

Unit 8 Room Service 教學目的和要求：要求學生了解全服務酒店可以向顧客提供的各種服務。教學基本內容：

Ⅰ Listening Comprehension

聽力對話 重點句型聽力 Ⅱ Useful Expressions 客房服務 詞匯

Ⅲ Situational Dialogue(1)Miss Liu wants to have breakfast in her room 1878.Her order is a cup of coffee with sugar, one fried egg, one sandwiches and a glass of chilled apple juice.About 10 minutes later, the waiter sends the breakfast.(2)Mr.White wants to know if it is possible to have an extra bed for his 9 years old son.The room attendant asks him to fill out a form and contracts with the Front Desk.It is $20 for extra bed per night.Ⅳ Reading Comprehension Text A:

(1)What benefits can hotel get from room service?(2)What is the difference between room service and food delivery?(3)What is the difference between limited feature hotel and luxury hotel in room service? Text B: T or F Ⅴ Exercises and summary 本單元重點: 當客人提出不同要求時的應對流程 本單元難點： 嬰兒看顧、寵物問題 教學方法：講授

Unit 9 F&B Service 教學目的和要求：要求學生掌握餐飲服務的基本流程。教學基本內容：

Ⅰ Listening Comprehension 聽力對話 重點句型聽力 Ⅱ Useful Expressions

餐飲部主要崗位 西餐早餐

餐飲服務的基本流程 餐飲預訂

Ⅲ Situational Dialogue(1)Miss.Chen calls the Sun Restaurant to reserve a table for a party of six for 6:30 the next evening.The hostess answers the phone call and accepts the booking.(2)One guest calls the River Bank Restaurant to reserve a table for 8 o?clock tonight, and he requests to sit beside the window.But there is no table tonight.The hostess suggests the guest to change a time or place.Ⅳ Reading Comprehension Text A:

(1)Describe the characteristics of China?s varied cuisines.(2)Why do Chinese choose chopsticks as tableware according to the passage?(3)List some differences about table manners between China and western countries.Text B:

(1)When can you begin to eat?(2)How to eat soup?(3)When somebody asks you to pass the salt, can you use it before the one who requests it?(4)How to remove inedible items from the mouth? Ⅴ Exercises and summary 本單元重點: 餐位預定：個人和團體 本單元難點： 飲食習慣及小費問題 教學方法：講授

Unit 10 Orders 教學目的和要求：要求學生掌握引導客人點菜的方法。教學基本內容：

Ⅰ Listening Comprehension 聽力對話

重點句型聽力 Ⅱ Useful Expressions 西餐服務——餐具 西餐服務——酒杯 西餐服務——餐具擺放 西餐點菜 菜肴與酒水搭配 Ⅲ Situational Dialogue(1)Mr.Zhang and his friends come to the Amazon Restaurant and you show them a table in private hall.(2)Mr.Green and his wife come to the restaurant.Mr.Green orders a beef steak which he?d like to be well done and a beer.Mrs.Green orders some vegetables.Ⅳ Reading Comprehension Text A:

(1)How to understand French cuisine?(2)What are considered the essence of French cuisine?(3)Describe the French dining order.Text B:

(1)What is the similarity between Japanese cuisine and French cuisine?(2)Explain why Kobe beef cost so much?(3)Describe the typical Japanese method of rice preparation.Ⅴ Exercises and summary 本單元重點: 點菜服務流程 本單元難點： 菜名翻譯 教學方法：講授

Unit 11 Pay the Bill 教學目的和要求：要求學生掌握結賬流程。教學基本內容：

Ⅰ Listening Comprehension 聽力對話 重點句型聽力 Ⅱ Useful Expressions 詞匯——烹調方式 詞匯——酒水 Ⅲ Situational Dialogue(1)Miss Liu finds that the fish she ordered is not fresh and the rice is not served until she finishes her meal.She complains about these.The waiter gives her 20% discount.(2)Mr.Li asks for the bill and is told by the waiter he has to pay 1,200 yuan.Mr.Li finds that he has never ordered any alcohol which is on the bill.Then the bill is corrected and Mr.Li pays in cash.Ⅳ Reading Comprehension Text A:

(1)Explain the payment method of bank credit card.(2)What are the three principal types of credit cards mentioned in the passage?(3)Translate the measures which are suggested to be taken to protect your credit cards.And do you have any other suggestions? Text B:

(1)Talk about the “credit limit” among different cards.(2)How many types and amount of cards do you need and why?(3)For the online purchases, which card is safer and why? Ⅴ Exercises and summary 本單元重點: 各種付款方式的使用 本單元難點： 避免客人逃賬 教學方法：講授

Unit 12 Other Service 教學目的和要求：概括性了解商務中心和娛樂中心的對客服務。教學基本內容：

Ⅰ Listening Comprehension 聽力對話 重點句型聽力 Ⅱ Useful Expressions 康樂中心 康體設施

Ⅲ Situational Dialogue(1)Mr.Brown and his friends come to the gymnasium in the hotel.The attendant greets them and introduces the facilities and activities.The guests are interested in the aerobic classes and hope to join the class.(2)One guest needs to leave a diamond ring in the safe deposit box before she goes to swimming.Supply the service.Ⅳ Reading Comprehension Text A:

(1)Where can you find the information like “facilities and service” part of the passage in your daily life?(2)What is aerobics? Which part of your body benefits most from it?(3)What are the main benefits of saunas?

Text B:

(1)What is the “ad agency” mean in the passage?(Para.3, Line 2)(2)What benefits can exercises offer?(3)Talk something about the exercises condition of you.Ⅴ Exercises and summary 本單元重點: 如何為客人提出建議 本單元難點： 不同客人的需求習慣 教學方法：講授

Role-play

教學目的和要求：模擬可能出現的酒店服務場景，要求學生進行應變。教學基本內容：

學生進行角色扮演，以小品方式進行鍛煉 本單元重點和難點： 小品劇情設計 教學方法：學生參與

Mid-term exercise 教學目的和要求：就前半學期所學內容做一次鞏固，加深學生對知識的理解，提高應用能力。要求學生了解旅游業當前的熱點問題，并對此闡述個人觀點。教學基本內容：

要求學生就酒店工作的熱點問題展開5分鐘左右的個人演講。本單元重點和難點： 英語口語表達 教學方法：學生參與

Review Lesson

教學目的和要求：回顧整個學期所學內容，幫助學生融會貫通，進一步提高專業英語的使用能力。

教學基本內容： 復習答疑

本單元重點和難點： 專業詞匯及表達方式 學時分配：2學時講授

Final Exam 教學目的和要求：考核學生的學習成果 教學基本內容： 開卷考試

本單元重點和難點： 專業化的表達方式 教學方法：測試

四、課程教材及主要參考資料

[1] 魯阿鳳，司愛俠，王鳳元．飯店酒店管理專業英語實用教程．北京：清華大學出版 社．2010年8月．

[2] 雅各，斯特魯特．朗文旅游英語．天津：南開大學出版社．2007年6月． [3] 段開成．旅游英語（高級）．天津：南開大學出版社．2004年1月．

五、課程考核方式及成績評定平時成績：50%平時成績中包含期中練習成績，課程作業成績及出勤情況統計 期末考試：50% 合計：100%