親愛的客戶：

您們好，感謝大家一路上對我們的信任、支持和幫助，我們才能在路上一步步前行，雖然艱難，卻也一直令我們鼓舞感動，鼓勵我們更要遠行。

彎彎月希望您們能在我們這里找到美麗找到快樂找到性福找到很多有利于自己的東西，如果能做到這些并一直堅持下去，我們想這是對一直支持信任彎彎月客戶的最好答復，看到有些客戶的留言，對我們的服務還是滿意的，還是很支持我們的，對此我們感到欣慰。

但是最近發生了一件事情，我們在這里公開向您們道歉，以表我們的誠意，也更激勵我們更好地服務大家。

前一段時間，有兩位客戶同時訂了貨，一位是北京的新客戶，他特別要求我們送貨時要送到他手里，我們決定采用ems快遞公司配送(ems送件時由客戶親自簽收)。

由于是預付款，ems快遞比一般快遞公司多出來的那部分快遞費由我們擔負，并且我們也免費送他一份禮物。

另一位客戶是廣東佛山的老客戶，他這是第四次買我們的產品，并且從來都是很信任我們預付款，我們也是盡量給予他優惠，本想讓他早點收到貨物，所以給他發貨也采用了ems快遞公司。

以前采用ems公司時速度也是可以的，沒有出現過配送時間超長的現象。

但這一次，送到北京客戶那里用了五天時間，客戶接受了我們的道歉，對我們表示理解，雖然也對我們的整體服務給予了好評，但還是耽誤了客戶的時間，所以在這里還是再次向他表示真誠的歉意！

送到廣東佛山老客戶那里竟然用了九天時間！對于ems我們很生氣，多次打電話讓他們盡快送到客戶手里，但他們的回復都是千篇一律“我們會盡快配送的”。

這位老客戶對我們一直都是很支持的，幾次聯系他也對此表示諒解沒說什么，但這次由于ems拖了這么長時間，他也許也失望了吧。

由于這位客戶一直以來的信任和支持，以及此次快遞的拖延也給客戶造成了一些麻煩，我們決定將免費送他一款他喜歡的眼罩。

因為以前他曾咨詢過。

我們認為這是我們最真誠的道歉，希望他還能一如既往的理解支持幫助我們。

我們發貨時，一般采用的快遞公司有全一、星辰急便、申通、ems或其它物流公司，近地方一般2-3天能到，遠點的一般3-4天能到，更偏遠的地區需要的時間更長些。

此次事件的發生，雖然客戶也都表示理解，但還是給客戶帶來了不必要的麻煩，我們再次表示真誠的道歉！也向這兩位客戶及更多關心理解支持幫助我們的客戶表示最真誠的感謝！常懷感恩心，常持謙虛態，我們才能在大家的支持下走得更遠。

我們也將更嚴格要求，在產品質量、類型、服務、速度都方面都能讓大家感到滿意，也期望著朋友們更多真誠的意見和建議。

新的一年馬上就要到了，彎彎月為您們送上早早的新年祝福：愿大家合家歡樂，事事順心，心想事成，吉祥如意，未婚的早日找到美麗的另一半，已婚的婚姻更幸福美滿甜蜜。

此致

敬禮！

xxx

20xx.12.10

在圣誕和新年來臨之際，祝福你平安、快樂、幸福！

Warm greetings and best wishes for Christmas and the New Year!

致以熱烈的祝賀和良好的祝福，圣誕快樂，新年快樂。

Thinking of you and wishing you a beautiful Christmas season.美麗的圣誕節之際，謹致我的思念與祝福。

It seems that Christmas time is here once again, and it is time again to bring in the New Year.We wish the merriest of Christmas to you and your loved ones, and we wish you happiness and prosperity in the year ahead.圣誕節轉眼又到，又該迎接新的一年了。我們向你及你的親人們致以最美好的圣誕祝福，愿你在新的一年里事業興旺，幸福美滿！

May Christmas and the New Year be filled with happiness for you.愿你圣誕和新年幸福無盡。

A Christmas greeting and good wishes to you who is thought about all the year through.Have a beautiful Christmas and a happy New Year.始終思念你，捎來圣誕佳節最美好的祝福，祝圣誕吉祥，新年如意。

With all good wishes for a brilliant and happy Christmas season.Hope things are going all right with you.在這輝煌快樂的圣誕佳節，獻上一切美好的祝福！祝一切順心如意！

Here is wishing you all a Merry Christmas and a New Year bright with joy and success.祝圣誕快樂，新年充滿幸福和成功。

A Merry Christmas and a wonderful New Year.圣誕快樂，新年好！

Christmas comes but once a year.But when it comes it brings good cheer.圣誕節一年只有一次，但每次來臨都帶來喜悅。

A cheery Christmas and the New Year hold lots of happiness for you!

給你特別的祝福，愿圣誕和新年帶給你無邊的幸福、如意。

May you have the best Christmas ever.愿你度過最美好的圣誕節！Much joy to you in the up coming year.May the warmest wishes, happy thoughts and friendly greetings come at Christmas and stay with you all the year through.讓溫馨的祝愿、幸福的思念和友好的祝福，在圣誕佳節來到你身邊，伴你左右。

A Christmas greeting to cheer you from your daughters.愿女兒的圣誕祝福帶給你快樂。

At Christmas and always, may peace and love fill your heart, beauty fill your world, and contentment and joy fill your days.圣誕的祝福，平日的希冀，愿你心境祥和、充滿愛意，愿你的世界全是美滿，愿你一切稱心如意，快樂無比。

May the joy of Christmas be with you throughout the year.愿圣誕的快樂一年四季常在。

Wishing you a sparkling Christmas and bright happy New Year!May the season bring much pleasure to you.愿你的圣誕光彩奪目，愿你的新年燦爛輝煌！佳節快樂！

Wishing you all the blessings of a beautiful Christmas season.愿你擁有圣誕節所有美好的祝福。

Wishing you all the happiness of the holiday season.祝節日幸福如意。

Hope all your Christmas dreams come true!

愿你所有的圣誕夢想都成真！

Hope you enjoy the happiness of Christmas and all the trimmings.祝你享盡圣誕佳節的快樂和圣誕的禮品。

Warm hearted wishes for an old fashioned Christmas and a happy New Year filled with all your favorite things.傳統佳節之際，獻上圣誕的殷殷祝福，祝新年萬事如意！

I wish you a gay and merry Christmas.All affection and best wishes to you and yours.以我所有的愛心與真誠祝你及全家圣誕快樂。

In the season of joy I present my sincere wishes and kind thoughts.May the kind of Christmas outshine all the rest.在這歡樂的時節給你我最真的祝福和親切的思念，愿你今年的圣誕比往年更璀璨。

May the Christmas be a time of laughter and real enjoyment for you.Best wishes.愿圣誕不僅是你歡笑的時刻，更是你欣喜的日子。祝福你。

May the glow of Christmas candle fill your heart with peace and pleasure and make your New Year bright.Have a love filled Christmas and New Year!

愿圣誕的燭光帶給你祥和與喜悅，祝你的圣誕和新年充滿愛。

May the bright and festive glow of Christmas candle warm the days all the year through.Hoping you will have a wonderful time enjoying Christmas Day and wishing you a New Year that is happy in every way.愿明亮喜慶的圣誕燭光溫暖一年中的每個日日夜夜，祝你歡歡喜喜度圣誕，高高興興過新年！

Christmas time is here.I hope you have a wonderful New Year.May every day hold happy hours for you.圣誕來臨，祝新年快樂，愿你時時刻刻幸福歡樂！

May your Christmas be filled with special moment, warmth, peace and happiness, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happiness.愿你的圣誕充滿溫馨，祥和，與親人團聚的快樂，祝圣誕樂陶陶，新年樂無限。

Warm greetings and best wishes for happiness and good luck in the coming year.衷心祝福來年快樂、幸運！

Christmas should be a time of banked-up fines, the scent of flowers and wine, good talk, good memories and loyalties renewed.But if all else is lacking-love will do.圣誕是這樣美好的時光：爐火熊熊，花兒芬芳，醇酒飄香，殷殷祝福，美好回憶，恩愛日新。即便沒有一切，只要有愛便足矣。

May the beauty and joy of Christmas remain with you throughout the new year!

愿圣誕美景與歡樂常伴隨你！

Christmas greetings and best wishes!

致圣誕賀忱與最美好的祝福！

Wishing you every happiness when Christmas is near, and expressing appreciation for your cares and concerns during the year.圣誕即將來臨，祝你快樂幸福，對你一年來的關心和照顧表示衷心的感謝。

Thinking of you at Christmas with a wish that is warm and sincere.Have a wonderful Christmas and joyous New Year!

以真摯熱誠的祝福，在圣誕之際思念你。祝圣誕快樂，新年快樂！

Forget, forgive, for who may say that Christmas day may ever come to host or guest again.Touch hands!

愿知道圣誕節會不斷來臨的人們，忘卻和寬恕以往的一切不快，讓我們攜手共進吧！

A wish for a truly merry Christmas and may the joy of Christmas linger in your heart all the year!

圣誕快樂！愿圣誕的喜悅整年縈繞你心間。

Wishing you a blessed Christmas and a New Year filled with happy surprises.祝圣誕平安，新年中有意想不到的收獲！

With the old wish that is ever new, may the greeting do its share toward making your Christmas a pleasant one.老的祝福，卻又常新，原此祝福，使你的圣誕更加愉快圓滿。

Numerous loving wishes for my wife who will always be my valuable Christmas gift and everything to me.無盡的愛戀與祝福，獻給我的愛妻，你永遠是我珍貴的圣誕禮物和我的一切！

Christmas is the most human and kindly of season, as the month of June with sunshine and the balmy breath of roses.圣誕最有人情味，充滿仁愛的時節，它如同陽光明媚、玫瑰吐露芬芳的六月。

Wishing you a Christmas of happy time and a New Year of happy days.愿圣誕是你快樂的時節，愿新年是你幸福的日子。外貿客戶圣誕祝福的郵件范例： Christmas Best Wishes to Customers Dear xxx

The holiday season offers us a special opportunity to extend our personal thanks to our friends，and our very best wishes for the future.And so it is that we now gather together and wish to you a very Merry Christmas and a Happy New Year.We con-sider you a good friend and extend our wishes for good health and good cheer.It is people like you who make being in business such a pleasure all year long.Our business is a source of pride to us，and with customers like you，we find going to work each day a rewarding experience.We tip our glasses to you.Thanks again for a wonderful year.Yours sincerely, ×××× ×××× China

2.給未成交客戶，Dear XX, Merry Christmas and happy New Year!The Christmas and New Year holiday is coming near once again.We would like to extend our warm wishes for the upcoming holiday season and would like to wish you and your family a Merry Christmas and a prosperous New Year.May your New Year be filled with special moment, warmth, peace and happiness, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happiness.It’s my honor to contact with you before, and my duty is to give you our best products and excellent service.Hope the next year is a prosperous and harvest year for both of us!Last but not least, once you have any inquiry about ****（products）in the following days, hope you could feel free to contact with us, which is much appreciated.Yours sincerely

3.給已成交客戶，My dearest, Happy Christmas and new year！!Many thanks for your contiguous supports in the past years, we wish both business snowballing in the coming years.May your New Year be filled with special moment, warmth, peace and happiness, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happiness.Last but not least, once you have any inquiry about products in the following days, hope you could feel free to contact with us, which is much appreciated.