第一篇：酒店面試英語(yǔ)

一、問題

1、能用英語(yǔ)自我介紹嗎？

Could you introduce yourself in English?

2、您是如何培訓(xùn)本部門員工的？

How do you train the staff of your department?

3、如果酒店正式錄取您，您上班第一件事是做什么？

If you are employ by the hotel , what will you do firstly?

4、請(qǐng)畫出西餐banquet流程圖。

Please illustrate the procedure of western restaurant banquet。

5、您如何理解服務(wù)行業(yè)的“服務(wù)意識(shí)”？

How do you comprehend the “service consciousness” of service trade?

6、您是如何理解職業(yè)道德的？

How do you perceive the morality of career?

7、請(qǐng)舉例您在工作中遇到的幾件困難，而您是如何克服的？

Could you list some difficulties during your work? And how didyou conquer them?

8、您對(duì)您以前的直屬領(lǐng)導(dǎo)有何看法？

How do you like your senior leader who led you directly before?

9、您的人生觀是什么？

What is your philosophy?

10、您對(duì)自己未來五個(gè)的計(jì)劃是什么？

What are the five plans for yourself in the future?

11、您都用業(yè)余時(shí)間學(xué)習(xí)些什么？

What are you studying in your spare time?

12、你的期望待遇是什么？

What kind of treatment do you expect?

13、請(qǐng)介紹你的家庭。

Would you mind introducing your family?

14、請(qǐng)你用英文介紹目前服務(wù)的公司。

Could you introduce the company which you are serving in English?

15、如果我酒店雇用你，你覺得可以為部門帶來什么樣的貢獻(xiàn)？

What could you make a contribution to our hotel if you are employed by our hotel?

16、你開始投入找工作的時(shí)間有多久了？

How long have you been looking for the job?

17、你是怎么知道我們招聘這個(gè)職位的呢？

How do you know the message that we have this vacancy?

18、除了工資，還有什么福利最吸引你？

Besides the salary, what welfare attract you mostly?

19、你參加過什么業(yè)余活動(dòng)？

What amateur activities have you ever taken part in ?

二、對(duì)話

Why should I hire you?

I feel that my qualifications match your job description.I have a proven track record in resolving problems, multitasking, and dealing with customers, as you can see from my resume.What can you offer this company?

In addition to the skills and experience we discussed, I'm an extremely hard worker, I'm very thorough and methodical, I get along great with people, and I'm a quick learner.Can you tell me some of your strengths and weaknesses?

I'm loyal, honest, I manage my time effectively, I always follow through on my work, and I have great computer skills.Umm, I can't really say I have any major weakness that affects my performance at work.I believe in continual learning and on-the-job training so that I can perform even better.Sometimes, I think I'm too hard-working, but I really love my work.How do you rate yourself as a professional？

With my strong academic background, I am capable and competent.What do you think you are worth to us？

I feel I can make some positive contributions to your company in the future.1.What is important to you in a job?

Mention specific rewards other than a paycheck for example, challenge, the feeling of accomplishment, and knowing that you have made a

contribution.2.Why do you want to work for this organization?

Cite its reputation, the opportunities it offers, and the working conditions.Stress that you want to work for this organization, not just any organization.3.Why should we employ you?

Point to your academic preparation, job skills, and enthusiasm of working for the firm.Mention your performance in school or previous employment as evidence of your ability to learn and to become productive quickly.If the job involves management responsibilities, refer to past activities as proof of your ability to get along with others and to work as part of a team.4.If we hire you, how long will you stay with us?

Answer by saying along these lines: “As long as my position here allows me to learn and to advance at a pace with my abilities.”

5.Can we offer you a career path?

Reply: “I believe you could, once I know the normal progression within the organization.Can you tell me?” The answer may be revealing.6.What are your greatest strengths?

Give a response like one of the following: “I can see what needs to be done and do it”, “I/'/'m wiling to make decisions”, “I work well with others,” “I can organize my time efficiently.”

7.What are you greatest weakness?

Identify one or two, such as the following:“ I tend to drive myself toohard”, “ I expect others to perform beyond their capacities”, “ I like to see a job done quickly, and I/'/'m critical if it isn/'/'t.” Note these weaknesses could also be regarded as desirable qualities.The trick with t

his question is to describe a weakness so that it could also be considered a virtue.8.What didn/'/'t you like of previous jobs you/'/'ve held?

Discuss the things you didn/'/'t like, but avoid making slighting reference to any of your former employers.9.How do you spend your leisure time?

Mention a cross section of interests-active and quiet, social and solitary —— rather just one.10.Are there any weaknesses in your education or experience?

Take stock of your weaknesses before the interview.Practice discussing them in a positive light.You/'/'ll find that they are minor when discussed along with all the positive things you have to offer.11.Where do you want to be five years from now?

Saying that you/'/'d like to be president is unrealistic, yet few employers want people who are content to sit still.You might say, “in five years, I/'/'d like to have my boss/'/'s job.” If you can/'/'t qualify for your boss/'/'s job by then, you may not be the fright candidate.12.What are your salary expectations?

If you are asked this at the outset, it/'/'s best to say, “Why don/'/'t we discuss salary after you decide whether I/'/'m right for the job? ”But if the interviewer asks this after showing real interest in you, speak up.She or he will probably try to meet your price.If you need a clue of what to ask for, say, “ Can you discuss your salary range with me?”

13.What would you do if???

This question is designed to test your reposes.For example: “What would you do if your computer broke down during an audit?” Your answer there isn/'/'t nearly so important as your approach to the problem.And a calm approach is best.Start by saying, “One thing I might do is ??” Then give several alternative choices.14.What type of position are you interested in?

Job titles and responsibilities vary from firm to firm.So state your skills instead, such as “I/'/'m good at figure work,” and the positions that require these skills , such as “accounts payable.”

15.Tell me something of yourself.Say you/'/'ll be happy to talk, and ask what the interviewer wants to know.If this point is clarified, respond.If not, tell why you feel your skills will contribute to the job and the organization.This question gives you a great opportunity to sell yourself.16.Do you have any questions of the organization or the job?

Employers like a candidate who is interested in the organization.so this

is a perfect time to convey your interest and enthusiasm.三、自我介紹

I am 24 years old, graduated from the Suzhou Top Institute of Vocational and Technical Information, is a cheerful character of the girls like to listen to music, singing also available on the Internet after graduation in the child group had four members on the product packaging, because we feel that there is no development the future, so resigned, and later in the relatives of the sports lottery sales points to help the 2 months of the lottery, is still learning accounting, want to go to a drunken crown hotel is a five-star value which is conducive to the development of public relations

Good morning/afternoon everyone!It's really nice to meet you all here.Let me introduce myself first.My name is XXX.I'm graduated from Guilin Traveling College。I'm 22 years old now and my hobbies are playing basketball and playing badminton.During the school year, I joined Tourist Association.Because of this, I improved greatly on my communication ability.I'm an outgoing, honest, responsible, and warm-hearted person.I can adapt different environments quickly.I love your hotel, at the same time, I am really proud of myself applying for this job, I hope you can give me a chance.Fianlly, I hope your hotel can become the best one among hotel industry。Thanks for your time.

第二篇：酒店面試英語(yǔ)

藍(lán)天外語(yǔ)培訓(xùn)http:///News/News.aspx?NewsID=852

酒店面試英語(yǔ)

酒店面試英語(yǔ)，口語(yǔ)流利很重要

現(xiàn)在，英語(yǔ)在酒店行業(yè)的應(yīng)用很廣泛，因?yàn)橛⒄Z(yǔ)是國(guó)際上最通用的語(yǔ)言，掌握英語(yǔ)就可以服務(wù)來自世界各地的人們，從而為酒店創(chuàng)造更多的利益。為了招到英語(yǔ)好的服務(wù)員，很多酒店在招聘的時(shí)候除了常規(guī)的面試，還會(huì)舉行英語(yǔ)面試。想要在酒店面試英語(yǔ)中脫穎而出，就需要說一口流利的英語(yǔ)。

藍(lán)天外語(yǔ)質(zhì)量承諾：包學(xué)會(huì)，學(xué)不會(huì)全額免費(fèi)重學(xué)！

外語(yǔ)水平免費(fèi)測(cè)試/Questions/點(diǎn)擊進(jìn)入 或百度搜索：“藍(lán)天外語(yǔ)” 如何準(zhǔn)備酒店面試英語(yǔ)？

那么，如何準(zhǔn)備酒店面試英語(yǔ)呢？首先，要準(zhǔn)備一個(gè)英文的自我介紹，包括你的基本信息、工作經(jīng)驗(yàn)等。在面試之前一定要把自我介紹這一段背下來并不斷地練習(xí)，盡量說的時(shí)候做到自然、流暢。然后，面試官會(huì)問你一些問題，在回答問題的時(shí)候要面帶微笑，然后真誠(chéng)地回答。在面試之前還要了解一下你應(yīng)聘這家酒店的基本情況，這樣有助于你面試時(shí)的發(fā)揮。

藍(lán)天外語(yǔ)幫你準(zhǔn)備酒店面試英語(yǔ)

不知道如何準(zhǔn)備酒店面試英語(yǔ)的人可以到藍(lán)天外語(yǔ)來，我們的行業(yè)英語(yǔ)培訓(xùn)課程可以提供關(guān)于酒店方面的英語(yǔ)培訓(xùn)。讓你從積累酒店行業(yè)的專業(yè)詞匯開始學(xué)習(xí)酒店英語(yǔ)。我們的老師有豐富的工作經(jīng)驗(yàn)，可以教你一些應(yīng)對(duì)酒店面試的技巧，讓你輕松應(yīng)對(duì)酒店面試英語(yǔ)。我們的課程不僅可以幫你準(zhǔn)備酒店面試，更重要的是我們的課程內(nèi)容對(duì)你的職業(yè)發(fā)展有著積極的影響。

第三篇：酒店英語(yǔ)面試

酒店英語(yǔ)面試

1、能用英語(yǔ)自我介紹嗎？

Could you introduce yourself in English?

2、您是如何培訓(xùn)本部門員工的？

How do you train the staff of your department?

3、如果酒店正式錄取您，您上班第一件事是做什么？

If you are employ by the hotel , what will you do firstly?

4、請(qǐng)畫出西餐banquet流程圖.Please illustrate the procedure of western restaurant banquet.5、您如何理解服務(wù)行業(yè)的“服務(wù)意識(shí)”？

How do you comprehend the “service consciousness” of service trade?

6、您是如何理解職業(yè)道德的？

How do you perceive the morality of career?

7、請(qǐng)舉例您在工作中遇到的幾件困難，而您是如何克服的？

Could you list some difficulties during your work? And how did you conquer them?

8、您對(duì)您以前的直屬領(lǐng)導(dǎo)有何看法？

How do you like your senior leader who led you directly before?

9、您的人生觀是什么？

What is your philosophy?

10、您對(duì)自己未來五個(gè)的計(jì)劃是什么？

What are the five plans for yourself in the future?

11、您都用業(yè)余時(shí)間學(xué)習(xí)些什么？

What are you studying in your spare time?

12、你的期望待遇是什么？

What kind of treatment do you expect?

13、請(qǐng)介紹你的家庭。

Would you mind introducing your family?

14、請(qǐng)你用英文介紹目前服務(wù)的公司。

Could you introduce the company which you are serving in English?

15、如果我酒店雇用你，你覺得可以為部門帶來什么樣的貢獻(xiàn)？

What could you make a contribution to our hotel if you are employed by our hotel?

16、你開始投入找工作的時(shí)間有多久了？

How long have you been looking for the job?

17、你是怎么知道我們招聘這個(gè)職位的呢？

How do you know the message that we have this vacancy?

18、除了工資，還有什么福利最吸引你？

Besides the salary, what welfare attract you mostly?

19、你參加過什么業(yè)余活動(dòng)？

What amateur activities have you ever taken part in ?

第四篇：酒店英語(yǔ)面試攻略

隨著機(jī)會(huì)的增多和人們擇業(yè)觀念的變化，“跳槽”成了可以隨時(shí)發(fā)生的動(dòng)作。一些對(duì)于跳槽最佳時(shí)間的一些如“金九銀十”等描述也早已過時(shí)。無論對(duì)于那些從未進(jìn)入外資酒店工作過的人士，還是對(duì)于那些有多年外資酒店工作經(jīng)歷，并已在外資酒店取得較高職位的人來說，阻礙他們成功跳槽的也許并不是專業(yè)知識(shí)和經(jīng)驗(yàn)背景，很可能是他們?cè)谟⑽拿嬖囍斜憩F(xiàn)不佳，從而在最初就“失去了面試官的信任”。

其實(shí)，外資酒店的面試并非“不可能完成的任務(wù)”，只要懂得揚(yáng)長(zhǎng)避短，準(zhǔn)備得當(dāng)，你一樣可以“旗開得勝”。以下將就對(duì)平時(shí)如何學(xué)習(xí)英語(yǔ)，以及在實(shí)際外資酒店面試中應(yīng)該怎樣進(jìn)行英文對(duì)答提供一些建議，希望能夠給你一些啟示，助你順利拿到聘書。

試試“無痛”學(xué)英語(yǔ)

1.確定目標(biāo)，適時(shí)褒獎(jiǎng)。大多數(shù)人把學(xué)英語(yǔ)的目的簡(jiǎn)單地定義為“對(duì)未來有益”，其實(shí)精準(zhǔn)的目標(biāo)設(shè)定更有助于集中精力達(dá)成最終結(jié)果，其關(guān)鍵在于確定成績(jī)測(cè)試方式及時(shí)間范圍。你需要對(duì)自身英語(yǔ)水平做出客觀評(píng)估，并制定漸進(jìn)提高的詳細(xì)步驟。需謹(jǐn)記：衡量學(xué)習(xí)成果，定要始終使用同一衡量標(biāo)準(zhǔn)，這樣才能清楚看見進(jìn)步空間。另外，也可以設(shè)立長(zhǎng)遠(yuǎn)目標(biāo)，如“說一口流利的、不帶絲毫口音的英語(yǔ)”等，就是不少人正在使用著的目標(biāo)。不過，以階段性目標(biāo)作為發(fā)端容易敲開成功之門，“我希望能與同事進(jìn)行基本商務(wù)對(duì)話”，就是一個(gè)不錯(cuò)的例子。最后，千萬(wàn)不要忘記，哪怕你獲得最微小的進(jìn)步，也應(yīng)適時(shí)獎(jiǎng)勵(lì)自己，如此可以保證長(zhǎng)期的學(xué)習(xí)激情。

2.快樂學(xué)習(xí)，輕松記憶。學(xué)習(xí)英語(yǔ)，可以脫離教室。研究表明，當(dāng)人們處于快樂的心境下，記憶力更突出、自信心更富裕。把英語(yǔ)學(xué)習(xí)同興趣愛好結(jié)合起來，如喜歡打網(wǎng)球，就參加英語(yǔ)交流的網(wǎng)球俱樂部;喜歡烹飪，就報(bào)名采用英語(yǔ)教學(xué)的烹飪培訓(xùn)班;喜歡唱歌，不妨試試在卡拉OK演唱英語(yǔ)歌曲……用眼睛盯著屏幕，用耳朵捕捉一遍遍重復(fù)的歌詞，輔以熟悉流暢的旋律，這一切讓單詞記憶變得越發(fā)簡(jiǎn)單。可能最初有點(diǎn)難，但是這會(huì)強(qiáng)迫你使用英語(yǔ)。尤其是你正做著自己熱愛的事情，學(xué)習(xí)英語(yǔ)的痛苦也就一掃而光了。

3.融入環(huán)境，異化自己。建立英語(yǔ)學(xué)習(xí)自信心的關(guān)鍵無非是“實(shí)踐實(shí)踐再實(shí)踐!”缺少實(shí)踐機(jī)會(huì)和語(yǔ)言環(huán)境是目前中國(guó)學(xué)生面臨的最大挑戰(zhàn)。當(dāng)年我學(xué)習(xí)中文的時(shí)候，我和身邊朋友定下默契，盡量強(qiáng)迫自己用中文互相交流，即便中文不是我們其中任何一個(gè)人的母語(yǔ)。我們大家約定不到萬(wàn)不得已之時(shí)，必須一直說英語(yǔ)，甚至對(duì)違反默認(rèn)規(guī)則的人實(shí)行懲罰措施!雖然剛開始可能會(huì)犯很多錯(cuò)誤，但隨著對(duì)英語(yǔ)對(duì)話模式的逐漸熟悉，所犯錯(cuò)誤也將越來越少。令自己處于一個(gè)天然外語(yǔ)環(huán)境同樣重要，這個(gè)環(huán)境可以是辦公室、俱樂部、健身館、酒吧、餐廳，諸如此類的場(chǎng)所越多越好。盡量挑選“主動(dòng)”語(yǔ)言環(huán)境，比如俱樂部或派對(duì)，在那里你會(huì)更有說話的欲望。而像電影院之類的“被動(dòng)”語(yǔ)言環(huán)境，收效往往并不出色。不要害怕犯錯(cuò)——走出門去，找外國(guó)人交流。

4.尋求幫助，制訂規(guī)劃。學(xué)習(xí)英語(yǔ)的一個(gè)關(guān)鍵步驟是接受高質(zhì)量學(xué)習(xí)指導(dǎo)，或參加高端語(yǔ)言培訓(xùn)項(xiàng)目。據(jù)我了解，很多學(xué)生寧愿選擇自學(xué)，以及與外國(guó)友人實(shí)戰(zhàn)練習(xí)。最終，這些學(xué)生的確能夠建立充分信心，敢于流利表達(dá)自己，但詞匯量卻相當(dāng)有限。這就等于缺少了最基本的磚塊，無法建起堅(jiān)實(shí)的語(yǔ)言基礎(chǔ)。我認(rèn)識(shí)一個(gè)女孩，她說話速度很快，卻從不注意用詞，因此總是表達(dá)不夠清晰。另外一個(gè)學(xué)生經(jīng)常和外國(guó)友人一起泡吧，于是連他自己都沒有意識(shí)到，他的口頭英語(yǔ)里夾雜許多酒吧用語(yǔ)，甚至包括hey dude、yeah man、that rocks

這些粗俗的臟話，就好像他長(zhǎng)年在酒吧工作一樣。扮演不同的社會(huì)角色，必然有完全迥異的英語(yǔ)表達(dá)方式，你能想象與國(guó)外客戶高層管理人員開電話會(huì)議時(shí)突然冒出hey dude、that rocks這些詞句嗎?而這些區(qū)別只能由一個(gè)專業(yè)老師指導(dǎo)。一個(gè)稱職老師會(huì)詳細(xì)分析學(xué)生的優(yōu)勢(shì)和不足，找到需要輔導(dǎo)的不足所在，強(qiáng)化本身具備的優(yōu)勢(shì)，由此制定一個(gè)切實(shí)可行的學(xué)習(xí)規(guī)劃。學(xué)習(xí)語(yǔ)言不僅需要流利，更加需要得體。

5.承諾自己，態(tài)度積極。從來沒有確切證據(jù)表明，某種特質(zhì)的某些人更易于或更難于熟練掌握一門語(yǔ)言。相信我，任何人無論年齡、基礎(chǔ)，只要具備正確學(xué)習(xí)態(tài)度，都足以學(xué)好英語(yǔ)。那些失敗過的學(xué)生，并不是因?yàn)樗麄儾粔蚵斆鳎且驗(yàn)樗麄儧]有把學(xué)英語(yǔ)當(dāng)作一種對(duì)自己的承諾。你越早制定明確目標(biāo)和學(xué)習(xí)計(jì)劃，就能越快克服重重障礙。當(dāng)然，最初要讓舌頭適應(yīng)陌生的聲音和句式確實(shí)有些困難，但這并不該讓你退卻。失敗原因永遠(yuǎn)只有一個(gè)，那就是你自己向這些困難投降了。

遵循這5個(gè)簡(jiǎn)單步驟，你很快會(huì)發(fā)現(xiàn)詞匯量和造句能力迅速提高，而對(duì)英語(yǔ)學(xué)習(xí)信心逐漸增強(qiáng)，與老外對(duì)話時(shí)逐漸懂得鎮(zhèn)定心思。曾經(jīng)有位老師教育我要“操控”語(yǔ)言，而不是讓語(yǔ)言“操控”你。當(dāng)你“操控”了這種語(yǔ)言之后，你就可以自信地向你心儀的外企投送簡(jiǎn)歷了，如果你已經(jīng)將得到一個(gè)面試的機(jī)會(huì)，那么在面試時(shí)你該注意如下問題。

機(jī)智對(duì)答

1.Tell me about yourself.這是一個(gè)面試問題中的經(jīng)典頭道開胃菜。這個(gè)問題主要考察求職者的個(gè)性是否符合酒店的企業(yè)文化，所以回答的時(shí)候要盡量貼近這個(gè)酒店的情況來推銷自己的特點(diǎn)。比如這個(gè)酒店是屬于酒店行業(yè)，那么你就該回答：I really like the hotel industry, I think the hotel is my best friend.總之是要找到自己跟這個(gè)酒店的一個(gè)切合點(diǎn)，讓面試官了解你充分適合這個(gè)環(huán)境。

2.What are your three greatest strengths?

回答這個(gè)問題的時(shí)候不可以含混不清，不可以只是簡(jiǎn)單回答“I’m really organized, punctual and get along well with others.”簡(jiǎn)潔、精煉，找到這個(gè)酒店所看重的特長(zhǎng)，是回答這個(gè)問題的關(guān)鍵。但是如果應(yīng)聘者是一個(gè)銷售精英，可以說：“I think my strongest strengths are aggressive, hard working and communicative.”總之，需要考慮到應(yīng)聘酒店及職務(wù)的需要來選擇表現(xiàn)自己的優(yōu)勢(shì)。

3.What are your three greatest weaknesses?

老板都愿意找到一個(gè)了解、熱愛工作，并能夠?yàn)榫频陝?chuàng)造價(jià)值的員工。所以不要很誠(chéng)實(shí)的把自己的毛病暴露出來，而是要策略的選擇一些能夠?yàn)樽约杭臃值娜秉c(diǎn)。

4.Why are you interested in working for our hotel?

這個(gè)問題主要考察應(yīng)聘者是否對(duì)這個(gè)工作進(jìn)行了了解，或者是否真正有興趣，所以需要圍繞整個(gè)酒店的具體情況，讓面試官知道你很清楚這個(gè)酒店的運(yùn)營(yíng)模式，以及對(duì)這項(xiàng)工作非常積極。因此不要以“It seemed like a good career move”為開始。如果能有一些實(shí)際問題回

答的話，就會(huì)更大程度地得分，你可以這樣回答：“I read an article in the newspaper and was very impressed by……”但是前提是你必須真的對(duì)這家酒店作了研究，同時(shí)也要注意，不要讓面試官覺得你是為了討好面試官而言過其實(shí)，這樣只會(huì)適得其反。

5.If we hire you, how long will you stay with us?

這個(gè)問題是要老板想知道你會(huì)不會(huì)像離開上一份工作那樣很快的也離開這里，你可以這樣回答：“As long as my position here allows me to learn and to advance at a pace with my abilities.”這樣就告訴老板，你是希望同酒店一起成長(zhǎng)，不會(huì)輕易離開。

6.Do you have any questions for me?

這也是一個(gè)面試中經(jīng)典的結(jié)束問題，測(cè)試應(yīng)聘者是否真正對(duì)這份工作真正有興趣與熱愛，此時(shí)應(yīng)該詢問具體的問題以顯示應(yīng)聘者非常了解該酒店，對(duì)未來的工作有很多的期待和好主意，充分表示熱情。應(yīng)聘者一定要提前準(zhǔn)備很多有關(guān)這個(gè)酒店具體情況的問題，最好能夠涉及到他們業(yè)務(wù)上取得的成績(jī)，比如說：“I learned that your hotel has seen tremendous growth in recent years.I’m keen to know how you made such a success.”如果你在面試中通過如上方法解決了問題，那么，到了這時(shí)，你的這張聘書基本上就到手了。

第五篇：酒店英語(yǔ)面試試題庫(kù)

酒店前臺(tái)面試英語(yǔ)試題

1.能用英語(yǔ)自我介紹嗎？

Could you introduce yourself in English?

2.您是如何培訓(xùn)本部門員工的？

How do you train the staff of your department?

3.如果酒店正式錄取您，您上班第一件事是做什么？

If you are employ by the hotel , what will you do firstly?

4.請(qǐng)畫出西餐banquet流程圖。

Please illustrate the procedure of western restaurant banquet。

5.您如何理解服務(wù)行業(yè)的“服務(wù)意識(shí)”？

How do you comprehend the “service consciousness” of service trade?

6.您是如何理解職業(yè)道德的？

How do you perceive the morality of career?

7.請(qǐng)舉例您在工作中遇到的幾件困難，而您是如何克服的？

Could you list some difficulties during your work? And how did you conquer them?

8.您對(duì)您以前的直屬領(lǐng)導(dǎo)有何看法？

How do you like your senior leader who led you directly before?

9.你的期望待遇是什么？

What kind of treatment do you expect?

10.請(qǐng)你用英文介紹目前服務(wù)的公司。

Could you introduce the company which you are serving in English?

11.如果我酒店雇用你，你覺得可以為部門帶來什么樣的貢獻(xiàn)？

What could you make a contribution to our hotel if you are employed by our hotel?

12.你是怎么知道我們招聘酒店前臺(tái)接待這個(gè)職位的呢？

How do you know the message that we have this vacancy?

13.除了工資，還有什么福利最吸引你？

Besides the salary, what welfare attract you mostly?

14.你參加過什么業(yè)余活動(dòng)？

What amateur activities have you ever taken part in ?

香格里拉酒店英語(yǔ)面試問題

1.Q：Can you sell yourself in two minutes? Go for it.（你能在兩分鐘內(nèi)自我推薦嗎?大膽試試吧!）

A：With my Qualifications and experience, I feel i am hardworking, responsible and diligent in any project I undertake.Your organization could benefit from my analytical and interpersonal skills.（依我的資格和經(jīng)驗(yàn)，我覺得我對(duì)所從事的每一個(gè)項(xiàng)目都很努力、負(fù)責(zé)、勤勉。我的分析能力和與人相處的技巧，對(duì)貴單位必有價(jià)值。）

2.Q：Give me a summary of your current job description.（對(duì)你目前的工作，能否做個(gè)概括的說明。）

A：I have been working as a computer programmer for five years.To be specific, I do system analysis, trouble shooting and provide software support.（我干了五年的電腦程序員。具體地說，我做系統(tǒng)分析，解決問題以及軟件供應(yīng)方面的支持。）

3.Q：Why did you leave your last job?（你為什么離職呢?）

A：Well, I am hoping to get an offer of a better position.If opportunity knocks, I will take it.（我希望能獲得一份更好的工作，如果機(jī)會(huì)來臨，我會(huì)抓住。）

A：I feel I have reached the “glass ceiling” in my current job./ I feel there is no opportunity for advancement.（我覺得目前的工作，已經(jīng)達(dá)到頂峰，即沒有升遷機(jī)會(huì)。）

4.Q：How do you rate yourself as a professional?（你如何評(píng)估自己是位專業(yè)人員呢?）

A1：With my strong academic background, I am capable and competent.（憑借我良好的學(xué)術(shù)背景，我可以勝任自己的工作，而且我認(rèn)為自己很有競(jìng)爭(zhēng)力。）

A2：With my teaching experience,I am confident that I can relate to students very well.（依我的教學(xué)經(jīng)驗(yàn)，我相信能與學(xué)生相處的很好。）

5.Q：What contribution did you make to your current（previous）organization?（你對(duì)目前/從前的工作單位有何貢獻(xiàn)?）

A：I have finished three new projects, and i am sure i can apply my experience to this position.（我已經(jīng)完成三個(gè)新項(xiàng)目，我相信我能將我的經(jīng)驗(yàn)用在這份工作上。）

6.Q：What do you think you are worth to us?（你怎么認(rèn)為你對(duì)我們有價(jià)值呢?）

A：I feel I can make some positive contributions to your company in the future.（我覺得我對(duì)貴公司能做些積極性的貢獻(xiàn)。）

7.Q：What make you think you would be a success in this position?（你如何知道你能勝任這份工作?）

A：My graduate school training combined with my internship should Qualify me for this particular job.I am sure I will be successful.（我在研究所的訓(xùn)練，加上實(shí)習(xí)工作，使我適合這份工作。我相信我能成功。）

餐廳服務(wù)員面試問題

一、餐廳服務(wù)員

1.Say something about the duties of the waiter / waitress

說一下餐廳服務(wù)員的工作職責(zé)是什么.2.What’s your daily job? 你的日常工作是什么?

3.Do you think a cordial smile is important when you are serving the guest? Why?你認(rèn)為當(dāng)你服務(wù)客人的時(shí)候親切的微笑是很重要的嗎?為什么?

4.How big is your restaurant? How many dining-seats

你們的餐廳有多大?有多少?gòu)堊雷?

5.Do you know how to set up table? 知道怎樣擺臺(tái)嗎?

6.What’s your shift? 你都有什么班次?

7.How do you make sure you make guests happy in the restaurant with F & B service?你如何確保你的客人在餐廳高興的用餐?

8.If the guest angry what should you do?

如果顧客生氣了你該怎么辦?

9.Why do you apply for waiter /waitress? What’s the waiter / waitress ?

你為什么申請(qǐng)服務(wù)員這個(gè)職位?什么是餐廳服務(wù)員?

10.How to take order? 怎樣進(jìn)行點(diǎn)單?

11.What’s good service? / What’s the teamwork for you?

什么是優(yōu)質(zhì)的服務(wù)? 什么是團(tuán)隊(duì)精神?

12.How do you make unique service ?

怎樣做到獨(dú)一無二的服務(wù)?

13.Do you know what is the customer service?

你知道什么是客戶服務(wù)嗎?

14.What will you do when you finish the job?

工作之余做些什么?

15.What do you like in your job? And don’t like?

在你的工作中你喜歡做什么?不喜歡什么?

16.What is your character? 你的個(gè)性怎樣?

17.Do you know Chinese cuisine? 你知道中國(guó)的菜系嗎?

18.Can you name some dishes? / soups?

能說出一些菜的名字嗎? 湯的名字?

19.What is your special dish today? 今天的特色菜是什么?

20.What kind of boss do you expect ? What do you think of your boss?

你希望有什么樣的上司?對(duì)你的老板怎樣看?

21.How many floors in your hotel? Your restaurant in which floor ? 你們的酒店有幾層樓?餐廳在幾樓?

22.What’s your supervisor name ? 你們的主管叫什么名字?

23.How many restaurants in your hotel?酒店里有多少餐廳?

24.What is the name of your restaurant ?餐廳的名字?

25.Can you describe your hotel ? 能描述一下你們的酒店嗎?

26.at is you weakness during work? 你在工作中的缺點(diǎn)是什么?

27.What are some foods that you know are healthy for your body?

你知道什么食物對(duì)身體有益嗎?

28.How to handle errors in the work, give example.工作中出現(xiàn)錯(cuò)誤怎樣處理，舉例說明。

29.How many staff working in restaurant?

餐廳有多少員工?

30.If you and your roommates have a conflict will affect the work?

如果你與你的室友發(fā)生矛盾會(huì)影響工作嗎?

31.Please illustrate the procedure of western restaurant banquet.請(qǐng)畫出西餐宴會(huì)的流程圖。

客房服務(wù)員面試問題

酒店客房服務(wù)員面試問題：

1.Why do you apply for room attendant? What’s the room attendant你為什么申請(qǐng)做客房服務(wù)員?什么是客房服務(wù)員?

2.What’s your main duty? 主要的工作職責(zé)?

3.What do you think of your responsibility for this job?

您認(rèn)為您的崗位職責(zé)有哪些?

4.How do you make rooms? 你怎樣打掃房間?

5.How many rooms do you have in your hotel ?

酒店有多少間房間?

6.How many deluxe rooms ? and executive rooms and suites?

有多少豪華間?行政間和套間?

7.What is the rate of today ? 今天的房?jī)r(jià)是多少?

8.How long will you make up a room?

打掃一間房間需要多長(zhǎng)時(shí)間?

9.How many rooms can you clean/make every day?

每天可以打掃多少房間?

10.How long will you make a bed ? 鋪一張床需要多長(zhǎng)時(shí)間?

11.How to make the bed? 怎樣鋪床?

12.How many pillows on the bed ? 床上有幾個(gè)枕頭?

13.How to ask for help when you meet the problem you can’t solve?遇到解決不了的問題怎樣求助?

14.What should you prepare for bath room?衛(wèi)生間通常需要準(zhǔn)備些什么?

15.How to clean the bath room ? 怎樣打掃衛(wèi)生間?

16.What kind of detergent usually to use? 通常用什么清潔劑?

17.How to make turn-down service? 怎樣做夜床?

18.Can you talk about when you work in HK which things you did good and which not

good ? Why?

能否說說你在客房工作中覺得做得好的是什么?做的不好的又是什么?為什么?

19.Do you how many things on the pushcart?

客房打掃房間的時(shí)候推的手推車上都放有那些東西?

20.How many tools will you take with you?

打掃房間需要帶哪些工具?