第一篇：酒店英語面試

酒店英語面試

1、能用英語自我介紹嗎？

Could you introduce yourself in English?

2、您是如何培訓本部門員工的？

How do you train the staff of your department?

3、如果酒店正式錄取您，您上班第一件事是做什么？

If you are employ by the hotel , what will you do firstly?

4、請畫出西餐banquet流程圖.Please illustrate the procedure of western restaurant banquet.5、您如何理解服務行業的“服務意識”？

How do you comprehend the “service consciousness” of service trade?

6、您是如何理解職業道德的？

How do you perceive the morality of career?

7、請舉例您在工作中遇到的幾件困難，而您是如何克服的？

Could you list some difficulties during your work? And how did you conquer them?

8、您對您以前的直屬領導有何看法？

How do you like your senior leader who led you directly before?

9、您的人生觀是什么？

What is your philosophy?

10、您對自己未來五個的計劃是什么？

What are the five plans for yourself in the future?

11、您都用業余時間學習些什么？

What are you studying in your spare time?

12、你的期望待遇是什么？

What kind of treatment do you expect?

13、請介紹你的家庭。

Would you mind introducing your family?

14、請你用英文介紹目前服務的公司。

Could you introduce the company which you are serving in English?

15、如果我酒店雇用你，你覺得可以為部門帶來什么樣的貢獻？

What could you make a contribution to our hotel if you are employed by our hotel?

16、你開始投入找工作的時間有多久了？

How long have you been looking for the job?

17、你是怎么知道我們招聘這個職位的呢？

How do you know the message that we have this vacancy?

18、除了工資，還有什么福利最吸引你？

Besides the salary, what welfare attract you mostly?

19、你參加過什么業余活動？

What amateur activities have you ever taken part in ?

第二篇：酒店面試英語

藍天外語培訓http:///News/News.aspx?NewsID=852

酒店面試英語

酒店面試英語，口語流利很重要

現在，英語在酒店行業的應用很廣泛，因為英語是國際上最通用的語言，掌握英語就可以服務來自世界各地的人們，從而為酒店創造更多的利益。為了招到英語好的服務員，很多酒店在招聘的時候除了常規的面試，還會舉行英語面試。想要在酒店面試英語中脫穎而出，就需要說一口流利的英語。

藍天外語質量承諾：包學會，學不會全額免費重學！

外語水平免費測試/Questions/點擊進入 或百度搜索：“藍天外語” 如何準備酒店面試英語？

那么，如何準備酒店面試英語呢？首先，要準備一個英文的自我介紹，包括你的基本信息、工作經驗等。在面試之前一定要把自我介紹這一段背下來并不斷地練習，盡量說的時候做到自然、流暢。然后，面試官會問你一些問題，在回答問題的時候要面帶微笑，然后真誠地回答。在面試之前還要了解一下你應聘這家酒店的基本情況，這樣有助于你面試時的發揮。

藍天外語幫你準備酒店面試英語

不知道如何準備酒店面試英語的人可以到藍天外語來，我們的行業英語培訓課程可以提供關于酒店方面的英語培訓。讓你從積累酒店行業的專業詞匯開始學習酒店英語。我們的老師有豐富的工作經驗，可以教你一些應對酒店面試的技巧，讓你輕松應對酒店面試英語。我們的課程不僅可以幫你準備酒店面試，更重要的是我們的課程內容對你的職業發展有著積極的影響。

第三篇：酒店面試英語

一、問題

1、能用英語自我介紹嗎？

Could you introduce yourself in English?

2、您是如何培訓本部門員工的？

How do you train the staff of your department?

3、如果酒店正式錄取您，您上班第一件事是做什么？

If you are employ by the hotel , what will you do firstly?

4、請畫出西餐banquet流程圖。

Please illustrate the procedure of western restaurant banquet。

5、您如何理解服務行業的“服務意識”？

How do you comprehend the “service consciousness” of service trade?

6、您是如何理解職業道德的？

How do you perceive the morality of career?

7、請舉例您在工作中遇到的幾件困難，而您是如何克服的？

Could you list some difficulties during your work? And how didyou conquer them?

8、您對您以前的直屬領導有何看法？

How do you like your senior leader who led you directly before?

9、您的人生觀是什么？

What is your philosophy?

10、您對自己未來五個的計劃是什么？

What are the five plans for yourself in the future?

11、您都用業余時間學習些什么？

What are you studying in your spare time?

12、你的期望待遇是什么？

What kind of treatment do you expect?

13、請介紹你的家庭。

Would you mind introducing your family?

14、請你用英文介紹目前服務的公司。

Could you introduce the company which you are serving in English?

15、如果我酒店雇用你，你覺得可以為部門帶來什么樣的貢獻？

What could you make a contribution to our hotel if you are employed by our hotel?

16、你開始投入找工作的時間有多久了？

How long have you been looking for the job?

17、你是怎么知道我們招聘這個職位的呢？

How do you know the message that we have this vacancy?

18、除了工資，還有什么福利最吸引你？

Besides the salary, what welfare attract you mostly?

19、你參加過什么業余活動？

What amateur activities have you ever taken part in ?

二、對話

Why should I hire you?

I feel that my qualifications match your job description.I have a proven track record in resolving problems, multitasking, and dealing with customers, as you can see from my resume.What can you offer this company?

In addition to the skills and experience we discussed, I'm an extremely hard worker, I'm very thorough and methodical, I get along great with people, and I'm a quick learner.Can you tell me some of your strengths and weaknesses?

I'm loyal, honest, I manage my time effectively, I always follow through on my work, and I have great computer skills.Umm, I can't really say I have any major weakness that affects my performance at work.I believe in continual learning and on-the-job training so that I can perform even better.Sometimes, I think I'm too hard-working, but I really love my work.How do you rate yourself as a professional？

With my strong academic background, I am capable and competent.What do you think you are worth to us？

I feel I can make some positive contributions to your company in the future.1.What is important to you in a job?

Mention specific rewards other than a paycheck for example, challenge, the feeling of accomplishment, and knowing that you have made a

contribution.2.Why do you want to work for this organization?

Cite its reputation, the opportunities it offers, and the working conditions.Stress that you want to work for this organization, not just any organization.3.Why should we employ you?

Point to your academic preparation, job skills, and enthusiasm of working for the firm.Mention your performance in school or previous employment as evidence of your ability to learn and to become productive quickly.If the job involves management responsibilities, refer to past activities as proof of your ability to get along with others and to work as part of a team.4.If we hire you, how long will you stay with us?

Answer by saying along these lines: “As long as my position here allows me to learn and to advance at a pace with my abilities.”

5.Can we offer you a career path?

Reply: “I believe you could, once I know the normal progression within the organization.Can you tell me?” The answer may be revealing.6.What are your greatest strengths?

Give a response like one of the following: “I can see what needs to be done and do it”, “I/'/'m wiling to make decisions”, “I work well with others,” “I can organize my time efficiently.”

7.What are you greatest weakness?

Identify one or two, such as the following:“ I tend to drive myself toohard”, “ I expect others to perform beyond their capacities”, “ I like to see a job done quickly, and I/'/'m critical if it isn/'/'t.” Note these weaknesses could also be regarded as desirable qualities.The trick with t

his question is to describe a weakness so that it could also be considered a virtue.8.What didn/'/'t you like of previous jobs you/'/'ve held?

Discuss the things you didn/'/'t like, but avoid making slighting reference to any of your former employers.9.How do you spend your leisure time?

Mention a cross section of interests-active and quiet, social and solitary —— rather just one.10.Are there any weaknesses in your education or experience?

Take stock of your weaknesses before the interview.Practice discussing them in a positive light.You/'/'ll find that they are minor when discussed along with all the positive things you have to offer.11.Where do you want to be five years from now?

Saying that you/'/'d like to be president is unrealistic, yet few employers want people who are content to sit still.You might say, “in five years, I/'/'d like to have my boss/'/'s job.” If you can/'/'t qualify for your boss/'/'s job by then, you may not be the fright candidate.12.What are your salary expectations?

If you are asked this at the outset, it/'/'s best to say, “Why don/'/'t we discuss salary after you decide whether I/'/'m right for the job? ”But if the interviewer asks this after showing real interest in you, speak up.She or he will probably try to meet your price.If you need a clue of what to ask for, say, “ Can you discuss your salary range with me?”

13.What would you do if???

This question is designed to test your reposes.For example: “What would you do if your computer broke down during an audit?” Your answer there isn/'/'t nearly so important as your approach to the problem.And a calm approach is best.Start by saying, “One thing I might do is ??” Then give several alternative choices.14.What type of position are you interested in?

Job titles and responsibilities vary from firm to firm.So state your skills instead, such as “I/'/'m good at figure work,” and the positions that require these skills , such as “accounts payable.”

15.Tell me something of yourself.Say you/'/'ll be happy to talk, and ask what the interviewer wants to know.If this point is clarified, respond.If not, tell why you feel your skills will contribute to the job and the organization.This question gives you a great opportunity to sell yourself.16.Do you have any questions of the organization or the job?

Employers like a candidate who is interested in the organization.so this

is a perfect time to convey your interest and enthusiasm.三、自我介紹

I am 24 years old, graduated from the Suzhou Top Institute of Vocational and Technical Information, is a cheerful character of the girls like to listen to music, singing also available on the Internet after graduation in the child group had four members on the product packaging, because we feel that there is no development the future, so resigned, and later in the relatives of the sports lottery sales points to help the 2 months of the lottery, is still learning accounting, want to go to a drunken crown hotel is a five-star value which is conducive to the development of public relations

Good morning/afternoon everyone!It's really nice to meet you all here.Let me introduce myself first.My name is XXX.I'm graduated from Guilin Traveling College。I'm 22 years old now and my hobbies are playing basketball and playing badminton.During the school year, I joined Tourist Association.Because of this, I improved greatly on my communication ability.I'm an outgoing, honest, responsible, and warm-hearted person.I can adapt different environments quickly.I love your hotel, at the same time, I am really proud of myself applying for this job, I hope you can give me a chance.Fianlly, I hope your hotel can become the best one among hotel industry。Thanks for your time.

第四篇：酒店英語面試攻略

隨著機會的增多和人們擇業觀念的變化，“跳槽”成了可以隨時發生的動作。一些對于跳槽最佳時間的一些如“金九銀十”等描述也早已過時。無論對于那些從未進入外資酒店工作過的人士，還是對于那些有多年外資酒店工作經歷，并已在外資酒店取得較高職位的人來說，阻礙他們成功跳槽的也許并不是專業知識和經驗背景，很可能是他們在英文面試中表現不佳，從而在最初就“失去了面試官的信任”。

其實，外資酒店的面試并非“不可能完成的任務”，只要懂得揚長避短，準備得當，你一樣可以“旗開得勝”。以下將就對平時如何學習英語，以及在實際外資酒店面試中應該怎樣進行英文對答提供一些建議，希望能夠給你一些啟示，助你順利拿到聘書。

試試“無痛”學英語

1.確定目標，適時褒獎。大多數人把學英語的目的簡單地定義為“對未來有益”，其實精準的目標設定更有助于集中精力達成最終結果，其關鍵在于確定成績測試方式及時間范圍。你需要對自身英語水平做出客觀評估，并制定漸進提高的詳細步驟。需謹記：衡量學習成果，定要始終使用同一衡量標準，這樣才能清楚看見進步空間。另外，也可以設立長遠目標，如“說一口流利的、不帶絲毫口音的英語”等，就是不少人正在使用著的目標。不過，以階段性目標作為發端容易敲開成功之門，“我希望能與同事進行基本商務對話”，就是一個不錯的例子。最后，千萬不要忘記，哪怕你獲得最微小的進步，也應適時獎勵自己，如此可以保證長期的學習激情。

2.快樂學習，輕松記憶。學習英語，可以脫離教室。研究表明，當人們處于快樂的心境下，記憶力更突出、自信心更富裕。把英語學習同興趣愛好結合起來，如喜歡打網球，就參加英語交流的網球俱樂部;喜歡烹飪，就報名采用英語教學的烹飪培訓班;喜歡唱歌，不妨試試在卡拉OK演唱英語歌曲……用眼睛盯著屏幕，用耳朵捕捉一遍遍重復的歌詞，輔以熟悉流暢的旋律，這一切讓單詞記憶變得越發簡單。可能最初有點難，但是這會強迫你使用英語。尤其是你正做著自己熱愛的事情，學習英語的痛苦也就一掃而光了。

3.融入環境，異化自己。建立英語學習自信心的關鍵無非是“實踐實踐再實踐!”缺少實踐機會和語言環境是目前中國學生面臨的最大挑戰。當年我學習中文的時候，我和身邊朋友定下默契，盡量強迫自己用中文互相交流，即便中文不是我們其中任何一個人的母語。我們大家約定不到萬不得已之時，必須一直說英語，甚至對違反默認規則的人實行懲罰措施!雖然剛開始可能會犯很多錯誤，但隨著對英語對話模式的逐漸熟悉，所犯錯誤也將越來越少。令自己處于一個天然外語環境同樣重要，這個環境可以是辦公室、俱樂部、健身館、酒吧、餐廳，諸如此類的場所越多越好。盡量挑選“主動”語言環境，比如俱樂部或派對，在那里你會更有說話的欲望。而像電影院之類的“被動”語言環境，收效往往并不出色。不要害怕犯錯——走出門去，找外國人交流。

4.尋求幫助，制訂規劃。學習英語的一個關鍵步驟是接受高質量學習指導，或參加高端語言培訓項目。據我了解，很多學生寧愿選擇自學，以及與外國友人實戰練習。最終，這些學生的確能夠建立充分信心，敢于流利表達自己，但詞匯量卻相當有限。這就等于缺少了最基本的磚塊，無法建起堅實的語言基礎。我認識一個女孩，她說話速度很快，卻從不注意用詞，因此總是表達不夠清晰。另外一個學生經常和外國友人一起泡吧，于是連他自己都沒有意識到，他的口頭英語里夾雜許多酒吧用語，甚至包括hey dude、yeah man、that rocks

這些粗俗的臟話，就好像他長年在酒吧工作一樣。扮演不同的社會角色，必然有完全迥異的英語表達方式，你能想象與國外客戶高層管理人員開電話會議時突然冒出hey dude、that rocks這些詞句嗎?而這些區別只能由一個專業老師指導。一個稱職老師會詳細分析學生的優勢和不足，找到需要輔導的不足所在，強化本身具備的優勢，由此制定一個切實可行的學習規劃。學習語言不僅需要流利，更加需要得體。

5.承諾自己，態度積極。從來沒有確切證據表明，某種特質的某些人更易于或更難于熟練掌握一門語言。相信我，任何人無論年齡、基礎，只要具備正確學習態度，都足以學好英語。那些失敗過的學生，并不是因為他們不夠聰明，而是因為他們沒有把學英語當作一種對自己的承諾。你越早制定明確目標和學習計劃，就能越快克服重重障礙。當然，最初要讓舌頭適應陌生的聲音和句式確實有些困難，但這并不該讓你退卻。失敗原因永遠只有一個，那就是你自己向這些困難投降了。

遵循這5個簡單步驟，你很快會發現詞匯量和造句能力迅速提高，而對英語學習信心逐漸增強，與老外對話時逐漸懂得鎮定心思。曾經有位老師教育我要“操控”語言，而不是讓語言“操控”你。當你“操控”了這種語言之后，你就可以自信地向你心儀的外企投送簡歷了，如果你已經將得到一個面試的機會，那么在面試時你該注意如下問題。

機智對答

1.Tell me about yourself.這是一個面試問題中的經典頭道開胃菜。這個問題主要考察求職者的個性是否符合酒店的企業文化，所以回答的時候要盡量貼近這個酒店的情況來推銷自己的特點。比如這個酒店是屬于酒店行業，那么你就該回答：I really like the hotel industry, I think the hotel is my best friend.總之是要找到自己跟這個酒店的一個切合點，讓面試官了解你充分適合這個環境。

2.What are your three greatest strengths?

回答這個問題的時候不可以含混不清，不可以只是簡單回答“I’m really organized, punctual and get along well with others.”簡潔、精煉，找到這個酒店所看重的特長，是回答這個問題的關鍵。但是如果應聘者是一個銷售精英，可以說：“I think my strongest strengths are aggressive, hard working and communicative.”總之，需要考慮到應聘酒店及職務的需要來選擇表現自己的優勢。

3.What are your three greatest weaknesses?

老板都愿意找到一個了解、熱愛工作，并能夠為酒店創造價值的員工。所以不要很誠實的把自己的毛病暴露出來，而是要策略的選擇一些能夠為自己加分的缺點。

4.Why are you interested in working for our hotel?

這個問題主要考察應聘者是否對這個工作進行了了解，或者是否真正有興趣，所以需要圍繞整個酒店的具體情況，讓面試官知道你很清楚這個酒店的運營模式，以及對這項工作非常積極。因此不要以“It seemed like a good career move”為開始。如果能有一些實際問題回

答的話，就會更大程度地得分，你可以這樣回答：“I read an article in the newspaper and was very impressed by……”但是前提是你必須真的對這家酒店作了研究，同時也要注意，不要讓面試官覺得你是為了討好面試官而言過其實，這樣只會適得其反。

5.If we hire you, how long will you stay with us?

這個問題是要老板想知道你會不會像離開上一份工作那樣很快的也離開這里，你可以這樣回答：“As long as my position here allows me to learn and to advance at a pace with my abilities.”這樣就告訴老板，你是希望同酒店一起成長，不會輕易離開。

6.Do you have any questions for me?

這也是一個面試中經典的結束問題，測試應聘者是否真正對這份工作真正有興趣與熱愛，此時應該詢問具體的問題以顯示應聘者非常了解該酒店，對未來的工作有很多的期待和好主意，充分表示熱情。應聘者一定要提前準備很多有關這個酒店具體情況的問題，最好能夠涉及到他們業務上取得的成績，比如說：“I learned that your hotel has seen tremendous growth in recent years.I’m keen to know how you made such a success.”如果你在面試中通過如上方法解決了問題，那么，到了這時，你的這張聘書基本上就到手了。

第五篇：酒店英語面試試題庫

酒店前臺面試英語試題

1.能用英語自我介紹嗎？

Could you introduce yourself in English?

2.您是如何培訓本部門員工的？

How do you train the staff of your department?

3.如果酒店正式錄取您，您上班第一件事是做什么？

If you are employ by the hotel , what will you do firstly?

4.請畫出西餐banquet流程圖。

Please illustrate the procedure of western restaurant banquet。

5.您如何理解服務行業的“服務意識”？

How do you comprehend the “service consciousness” of service trade?

6.您是如何理解職業道德的？

How do you perceive the morality of career?

7.請舉例您在工作中遇到的幾件困難，而您是如何克服的？

Could you list some difficulties during your work? And how did you conquer them?

8.您對您以前的直屬領導有何看法？

How do you like your senior leader who led you directly before?

9.你的期望待遇是什么？

What kind of treatment do you expect?

10.請你用英文介紹目前服務的公司。

Could you introduce the company which you are serving in English?

11.如果我酒店雇用你，你覺得可以為部門帶來什么樣的貢獻？

What could you make a contribution to our hotel if you are employed by our hotel?

12.你是怎么知道我們招聘酒店前臺接待這個職位的呢？

How do you know the message that we have this vacancy?

13.除了工資，還有什么福利最吸引你？

Besides the salary, what welfare attract you mostly?

14.你參加過什么業余活動？

What amateur activities have you ever taken part in ?

香格里拉酒店英語面試問題

1.Q：Can you sell yourself in two minutes? Go for it.（你能在兩分鐘內自我推薦嗎?大膽試試吧!）

A：With my Qualifications and experience, I feel i am hardworking, responsible and diligent in any project I undertake.Your organization could benefit from my analytical and interpersonal skills.（依我的資格和經驗，我覺得我對所從事的每一個項目都很努力、負責、勤勉。我的分析能力和與人相處的技巧，對貴單位必有價值。）

2.Q：Give me a summary of your current job description.（對你目前的工作，能否做個概括的說明。）

A：I have been working as a computer programmer for five years.To be specific, I do system analysis, trouble shooting and provide software support.（我干了五年的電腦程序員。具體地說，我做系統分析，解決問題以及軟件供應方面的支持。）

3.Q：Why did you leave your last job?（你為什么離職呢?）

A：Well, I am hoping to get an offer of a better position.If opportunity knocks, I will take it.（我希望能獲得一份更好的工作，如果機會來臨，我會抓住。）

A：I feel I have reached the “glass ceiling” in my current job./ I feel there is no opportunity for advancement.（我覺得目前的工作，已經達到頂峰，即沒有升遷機會。）

4.Q：How do you rate yourself as a professional?（你如何評估自己是位專業人員呢?）

A1：With my strong academic background, I am capable and competent.（憑借我良好的學術背景，我可以勝任自己的工作，而且我認為自己很有競爭力。）

A2：With my teaching experience,I am confident that I can relate to students very well.（依我的教學經驗，我相信能與學生相處的很好。）

5.Q：What contribution did you make to your current（previous）organization?（你對目前/從前的工作單位有何貢獻?）

A：I have finished three new projects, and i am sure i can apply my experience to this position.（我已經完成三個新項目，我相信我能將我的經驗用在這份工作上。）

6.Q：What do you think you are worth to us?（你怎么認為你對我們有價值呢?）

A：I feel I can make some positive contributions to your company in the future.（我覺得我對貴公司能做些積極性的貢獻。）

7.Q：What make you think you would be a success in this position?（你如何知道你能勝任這份工作?）

A：My graduate school training combined with my internship should Qualify me for this particular job.I am sure I will be successful.（我在研究所的訓練，加上實習工作，使我適合這份工作。我相信我能成功。）

餐廳服務員面試問題

一、餐廳服務員

1.Say something about the duties of the waiter / waitress

說一下餐廳服務員的工作職責是什么.2.What’s your daily job? 你的日常工作是什么?

3.Do you think a cordial smile is important when you are serving the guest? Why?你認為當你服務客人的時候親切的微笑是很重要的嗎?為什么?

4.How big is your restaurant? How many dining-seats

你們的餐廳有多大?有多少張桌子?

5.Do you know how to set up table? 知道怎樣擺臺嗎?

6.What’s your shift? 你都有什么班次?

7.How do you make sure you make guests happy in the restaurant with F & B service?你如何確保你的客人在餐廳高興的用餐?

8.If the guest angry what should you do?

如果顧客生氣了你該怎么辦?

9.Why do you apply for waiter /waitress? What’s the waiter / waitress ?

你為什么申請服務員這個職位?什么是餐廳服務員?

10.How to take order? 怎樣進行點單?

11.What’s good service? / What’s the teamwork for you?

什么是優質的服務? 什么是團隊精神?

12.How do you make unique service ?

怎樣做到獨一無二的服務?

13.Do you know what is the customer service?

你知道什么是客戶服務嗎?

14.What will you do when you finish the job?

工作之余做些什么?

15.What do you like in your job? And don’t like?

在你的工作中你喜歡做什么?不喜歡什么?

16.What is your character? 你的個性怎樣?

17.Do you know Chinese cuisine? 你知道中國的菜系嗎?

18.Can you name some dishes? / soups?

能說出一些菜的名字嗎? 湯的名字?

19.What is your special dish today? 今天的特色菜是什么?

20.What kind of boss do you expect ? What do you think of your boss?

你希望有什么樣的上司?對你的老板怎樣看?

21.How many floors in your hotel? Your restaurant in which floor ? 你們的酒店有幾層樓?餐廳在幾樓?

22.What’s your supervisor name ? 你們的主管叫什么名字?

23.How many restaurants in your hotel?酒店里有多少餐廳?

24.What is the name of your restaurant ?餐廳的名字?

25.Can you describe your hotel ? 能描述一下你們的酒店嗎?

26.at is you weakness during work? 你在工作中的缺點是什么?

27.What are some foods that you know are healthy for your body?

你知道什么食物對身體有益嗎?

28.How to handle errors in the work, give example.工作中出現錯誤怎樣處理，舉例說明。

29.How many staff working in restaurant?

餐廳有多少員工?

30.If you and your roommates have a conflict will affect the work?

如果你與你的室友發生矛盾會影響工作嗎?

31.Please illustrate the procedure of western restaurant banquet.請畫出西餐宴會的流程圖。

客房服務員面試問題

酒店客房服務員面試問題：

1.Why do you apply for room attendant? What’s the room attendant你為什么申請做客房服務員?什么是客房服務員?

2.What’s your main duty? 主要的工作職責?

3.What do you think of your responsibility for this job?

您認為您的崗位職責有哪些?

4.How do you make rooms? 你怎樣打掃房間?

5.How many rooms do you have in your hotel ?

酒店有多少間房間?

6.How many deluxe rooms ? and executive rooms and suites?

有多少豪華間?行政間和套間?

7.What is the rate of today ? 今天的房價是多少?

8.How long will you make up a room?

打掃一間房間需要多長時間?

9.How many rooms can you clean/make every day?

每天可以打掃多少房間?

10.How long will you make a bed ? 鋪一張床需要多長時間?

11.How to make the bed? 怎樣鋪床?

12.How many pillows on the bed ? 床上有幾個枕頭?

13.How to ask for help when you meet the problem you can’t solve?遇到解決不了的問題怎樣求助?

14.What should you prepare for bath room?衛生間通常需要準備些什么?

15.How to clean the bath room ? 怎樣打掃衛生間?

16.What kind of detergent usually to use? 通常用什么清潔劑?

17.How to make turn-down service? 怎樣做夜床?

18.Can you talk about when you work in HK which things you did good and which not

good ? Why?

能否說說你在客房工作中覺得做得好的是什么?做的不好的又是什么?為什么?

19.Do you how many things on the pushcart?

客房打掃房間的時候推的手推車上都放有那些東西?

20.How many tools will you take with you?

打掃房間需要帶哪些工具?