第一篇:商務(wù)英語對(duì)話Interview
A: Thanks for coming in today, please take a seat.B: Thank you.Nice to meet you.I’m Juliet.A: Nice to meet you, too.I’m Lily, the manager of human resource department in this
company.Today, our company wants to recruit a customer manager.So, let's get started;tell me a bit about your educational background.B: Sure!Well, I graduated with honors from XiangTan University with a major in Business
Administration, with a specialization in Information Management, and I minored in psychology.I chose this course of study for two reasons: I wanted to gain some practical, marketable skills, which the information management track provided, and I also feel that interpersonal skills are essential for professional success, hence the minor in psychology.A: Interesting.And, How about your postgraduate studies?
B: Well, I am really passionate about consumer behavior, so I pursued a master's in that area.I also strive to keep my professional skills current, so I continuously attend seminars and conferences related management and customer service.A: Very good.Now, tell me a little bit about your work experience.I see here that you previously worked at ABC Company.B: Yeah, I worked as their customer support manager, which brought me a breadth of experience in both client care, and process management.I supervised and coordinated the customer support team as well as implemented new strategies to achieve better customer satisfaction.A: Impressive!So, what would you consider to be your greatest weakness?
B: To be honest, I struggle with organization and time management.Punctuality has never been a strength of mine.I find it hard to organize my time efficiently.I have actually addressed this weakness recently, by attending a workshop on efficient time management.It helped me a lot, by providing me with great insights on how to get organized and use my time efficiently, so I think I’m getting better now.A: Good.I think you’d like to know about the remuneration.The basic salary for customer manager in our company is 5000 Yuan per month, and raise is given after six months according to your ability.We provide fringe benefits such as annual bonus, three-week paid vacation in a year and health insurance.Are this satisfactory for you?
B: Yes, these are quiet satisfactory.A: Great...Well, let me tell you that I am very pleased with this interview.We are short-listing our candidates this week, and next week we will inform our short listed candidates of the day and time for a second interview with our CEO.B: Great, thanks a lot!I hope to hear from you!Good bye.
第二篇:Job interview 面試英文對(duì)話
Job interview Good morning, sir!
Good morning, sit down please.Thank you, I am here to apply the job of the Assistant Manager.Can you introduce yourself to me briefly?
Of course, sir, my name is Peter Xie, I am 25 years old, and I graduated from Guangdong University of Foreign Studies three years ago.My major was English, and i minored in finance, besides, I am also a trained interpreter.I can show you my certificates if it’s necessary.Ok, can you tell me something about your hobbies, your characters, and why do you want to get this job.Yeah, I like dancing and swimming, but not very good at them.As for my characters, I think I am an outgoing, responsible, and careful person.I think this job is perfect for me, so I came here.Well, I have some questions for you.Do you have any relevant work experiences? Yes, I have, after graduated;I worked for a telecom company for three years.So, why were you fired?
A new manager came to our company, he wanted to bring in some members of his old team, and therefore, I was kicked out.I am really sorry to hear that, what do you think of that?
That’s not bad;I think I should seek for better opportunities somewhere.Yeah, you are quite optimistic.The next question is, what computer skills do you have?
I’m proficient with Microsoft Word, Excel, and power point.And I have a lot of experience doing so.They are all basic computer programs, can you use other programs?
Sorry, I’m afraid I can’t, but I am willing to learn it, I’m a quick learner.All right, are you comfortable using a phone system?
Yes, I’m comfortable using multiple phone lines with a high volume of calls, and I have done this in the past.So, you are able to keep the conversations separated, and deal with the clients in a right manner, aren’t you?
Yes, I am, I think the phone contact is often the first interaction that a customer has with the company, and the first impression is extremely important, it is critical to maintain a friendly, professional manner on the phone at all times.Very good,If you know your boss is 100% wrong about something, how would you handle it?
My present supervisor does not like to have his authority questioned;he never learns how things are down or how the computer system works.But if any of us tell him that something couldn’t work, he gets angry.So, I never tell him he’s wrong.I just do works in my way, and give him the results he want and never told him I didn’t do it the way he told me.But if your supervisor is tolerant, will you correct his fault in public? No, that’s impolite;I prefer to tell him privately.Yeah, that’s a wise way.How do you feel about teamwork? And are you a good team worker?
In my opinion, team work is definitely important.Individuals ability is limited, if a group of people can cooperated with each other effectively, the work can be accomplished smoothly and a lot of time can be saved.I have been worked in student union when I was in college, and I got well with my colleagues, I think I am a good team worker.Well, the last question.I am really satisfied with your all your answers and I think your performance is nearly impeccable, but obviously, nobody can be perfect, and we have kinds of weaknesses, what’s your greatest weakness?
Let me see… I would say that my greatest weakness is being too much of perfectionist in my work.Sometimes, I spend more time than necessary on a task, although I never missed the deadline, it is still an effort for me to know when to move on to the next task, and to be confident when assigning others work.Ok, thanks for your cooperation, if we made a decision, we will inform you immediately.Thank you for give me this opportunity.Complaint
Modern transportation revolves around cars.Americans drive everywhere, to the store, to work, to school.Everybody wants they’re own car.This creates a tremendous amount of traffic, which leads to many traffic accidents.In addition, all those cars release pollution into the air.Efforts have been made to get people to use public transportation and to carpool, which means sharing rides with other people.Many people believe what we really need is a cleaner car.Companies are trying currently working on designs that would run on water and electricity.People seem likely to buy these cars because of the money they would save on gasoline.They would help the environment a great deal, because they only release water into the air.The first sales of these cars are expected in California around 2005.
第三篇:商務(wù)英語會(huì)議對(duì)話
Conversation 1meeting
A: we need to discuss our work plan for next year.Miss Tang, did you prepare a list of action items?
B: yes.Does everyone have a copy? It’s only a draft, so I would appreciate any feedback before I forward it to the other departments.A: I see that expanding our product line tops the list of priorities.Although product development is important, I also think we need to find ways of upgrading our distribution network.B: I’ve asked the marketing department to follow up on that.I intend to incorporate some of their suggestions into the work plan before we submit the final report
A: we should also brainstorm with folks in advertising to make sure that our target audience is getting the message.B: we’ll have to be careful about how we present our ideas.Those creative types can be awfully sensitive!
A: I’ll speak with the assistant director in the advertising department.We have a good working relationship, and I think she’ll be receptive to our ideas.B: good.Let’s move on.Conversation 2meeting
A: today, we’re going to talk over how to increase sales in our country next year.Have you got any idea?
B: I think we should launch a new advertising and promotion campaign at the very beginning of next year.If we want to enjoy a bigger market share in our country, we should first let more people know about our products.C: I quite agree with your, Mr.Jing.In addition, I think we ought to run some more chain shops not only in some large cities but also in some medium-sized cities in our country.If we only emphasize large cities, we’ll lose market share.I think it is a good channel to promote our products.A: how do you feel about that, Mr.Brown?
D: I agree up to the point.But I think the main point is that our products are a bit expensive, compared with other brands.A: you mean we’ll reduce our prices?
D: as far as I am concerned, I think it’s a good idea to reduce our price by 5%.Perhaps at the beginning, we’ll lose some money, but it can make customers easy to accept our products.Little by
little, we can make small profits but quick returns.B: I don’t agree with you.You know, we only make a small profit at these prices.As I see, it’s more important to improve product quality and after-sales service than to reduce price.A: this seems a sensible and constructive suggestion.On the one hand, we should do further advertising and promotion.On the other hand, we should improve our after-sales service.It’s a good idea to open chain shops in some medium-sized cities.Are we all agreed?
All: yes.
第四篇:商務(wù)英語常用對(duì)話
一、商務(wù):
what time would be convenient for you?
你看什么時(shí)間比較方便?
I'd like to suggest a toast to our cooperation.我想建議為我們的合作干一杯。
Here is to our next project!
為我們下一個(gè)項(xiàng)目干杯!
would you please tell me when you are free?
請(qǐng)問你什么時(shí)候有空?
gald to have the opportunity of visting your ompany and I hope to conclude some business with you。
很高興能有機(jī)會(huì)拜訪貴公司,希望能與你們做成交易。
what I care about is the quality of the goods.我關(guān)心的是貨物的質(zhì)量。
please have a look at those samples.請(qǐng)給我看一下那些樣品。
I'd like to know any business connections abroad.我想多了解一些你們公司。
I would be happy to supply samples and a price list for you.我很樂意提供樣品和價(jià)格單給你。
can I have your price list?
你能給我價(jià)格單嗎?
will you give us an indication of prices?
你可以給我報(bào)一個(gè)指示性的價(jià)格嗎?
I am in charge of export business.我負(fù)責(zé)出口生意。
I'm thinking of ordering some of your goods.我正考慮向你們訂貨。
what about the prices?
那價(jià)格方面怎么樣?
Let's call it a deal.好,成交!
our product is the best seller.我們的產(chǎn)品最暢銷。
our product is really competitive in the word market.我們的產(chǎn)品在國(guó)際市場(chǎng)上很有競(jìng)爭(zhēng)力。
our products have been sold in a number of areas abroad.我們的產(chǎn)品行銷海外許多地區(qū)。
It's our principle in business to honor the contract and keep our promise.“重合同,守信用”是我們經(jīng)營(yíng)的原則。
I wish you success in your business transaction.祝你生意興隆。
I want to out your product.我想了解一下你們的產(chǎn)品。
this is our latest devlopment.這是我們的新產(chǎn)品。
we have a wide selection of colors and designs.我們有很多式樣和顏色可供選擇。
the quality must be instrict conformity with that of sample.質(zhì)量必須與樣品一樣。
二、價(jià)格
I think we can strike a bargain with you if your pries are competitive.我認(rèn)為如果價(jià)格有競(jìng)爭(zhēng)力,我們就可以達(dá)成交易。
Is that your quoted prices?
這是你方的價(jià)格嗎?
It would be very difficult to come down with the price.我們很難再降價(jià)了。
our prices are the most reasonable.我們的價(jià)格是最合理的。
can you cut down the price for me?
你們可以降低價(jià)格嗎?
we can offer you discount terms.我們可以向你提供折扣。
Do you quote CIG or FOB?
你們報(bào)的是到岸價(jià)還是離岸價(jià)?
I can assure you our price is very favourable.我可以保證我們的價(jià)格是優(yōu)惠的。
Please give us your best price.請(qǐng)給我們報(bào)最低價(jià)。
All the prices are on the FOB shanghai basis.所有的價(jià)格都是上海港船上交貨價(jià)。
Your prices are much too high for us to accept.你的價(jià)格太高,我們不能接受。
I can't allow the price you ask for.我不能同意你們要求的價(jià)格。
we can't cover our production cost at this price.這個(gè)價(jià)格我們不能保本。
Are the price on the list firm offers?
報(bào)價(jià)單上的價(jià)格是實(shí)價(jià)嗎?
This is the lowest possible price.這是最低價(jià)了。
thank you for your inquiry.感謝貴方詢價(jià)。
How about the prices?
價(jià)格如何?
When quoting ,please state terms of payment and time of delivery.貴方報(bào)價(jià)時(shí),請(qǐng)說明付款條件和交貨時(shí)間。
Our price is realistic and based on reasonable profit.我們的價(jià)格是很實(shí)際的,是根據(jù)合理的利潤(rùn)提出的。
If an order is placed, we'll pay the cost of the sample.如果交易成功,樣品費(fèi)由我們付。
三、談判與合同
Our price is realistic and based on reasonable profit.我們的價(jià)格是很實(shí)際的,是根據(jù)合理的利潤(rùn)提出的。
If an order is placed, we'll pay the cost of the sample.如果交易成功,樣品費(fèi)由我們付。
I'm glad that our negotiation has come to a successful conclusion.我很高興我們的談判獲得圓滿成功。
When shall we come to sign the contract?
我們什么時(shí)候簽訂合同?
Do you think it'stime to sign the ontract?
我想該簽合同了吧?
Before the formal contract is drawn up we'd like to restate the main points of the agreement.在正式簽約之前,我們要重申一下協(xié)議的重點(diǎn)。
As some points concerning the contrac have not yet been settled negotiation has to be continued before the contract is signed.由于合同某些問題尚未解決,所以在合同簽署前仍需繼續(xù)協(xié)商。
There are a few points which I'd like to ring up concerning the contract.關(guān)于合同我想提出幾點(diǎn)看法。
The seller should try to carry out the contract in time if not the buyer has the righe to cancel the contact.賣方應(yīng)努力按規(guī)定履行合同,否則買方有權(quán)撤消合同。
No party who has signed the contract has the rught to break if.簽署合同的任何一方都無權(quán)撕毀合同。
Once a contract is signed,it has legal effect.合同一旦簽署即具有法律效力。
We can get the contract finalized now.現(xiàn)在我們可以簽訂合同了。
Have you any questions in regards to the contract?
關(guān)于合同你還有什么問題要問嗎?
四、訂貨
When can we expect your confirmation of the order?
你什么時(shí)候能確定訂單?
We want to order this article from you.我們想訂這種做。
What's the minimum quantity of an order for your goods?
你們訂貨的最低量是多少?
May I see your list?
我可以看一下你的貨單嗎?
We postponed an order.我們要推遲訂貨。
Generally speaking,we can supply all kinds of goods.一般來說,我們可以提供所有種類的貨。
We have received your catalogue and price list, and now we order the following goods st the prices named.已收到你方目錄和價(jià)格表,現(xiàn)按所示價(jià)格購(gòu)下列貨物。
We find both quslity and prices of your products satisfactory and enclose our trial order for prompt supply.我們對(duì)你方產(chǎn)品的質(zhì)量和價(jià)格均感滿意,現(xiàn)寄去試訂單,請(qǐng)供應(yīng)現(xiàn)貨。
We are pleased to receive your order and confirm acceptance of it.很高興接到你方訂單,并確認(rèn)予以接受。
As the goods you ordered afe now in stock,we will ship them without fail as early as possible.因?yàn)橘F方訂貨的商品尚有存貨,本公司將一定盡快發(fā)運(yùn)。
I wonder if you could supply us with your latest products for regular orders.我想知道你們是否能為我們的定期訂單供應(yīng)你們的最新產(chǎn)品。
Our prices depend on the quantity of your order.我們的價(jià)格取決于你們訂單的數(shù)量。
We could reduce our price by 5% if you palce a substantial reder with us.如果你們訂貨量大的話,我們可以減價(jià)5%。
We must insist on immediate delivery, otherwise we shall be compelled to cancel the order.我們堅(jiān)決要求立即發(fā)貨,否則我方將被迫取消訂單。
We would prefer to confirm our order with your firm as soon as possinle.我們想盡快向你們公司落實(shí)訂單。
There is a change we have to make in the order.訂單中有一處需要修改。
五、運(yùn)輸
We require that transshipment be allowed.我們要求允許轉(zhuǎn)船。
When can you make shipment carefully?
你們什么時(shí)候裝船?
We'll get the goods dispatched within the stipulated time.我們將按規(guī)定的時(shí)間發(fā)貨。
When can you make the balace shipment?
你們何時(shí)可以發(fā)余下的貨呢?
I wonder if you could ship the order as soon as possible?
不知道能否盡快裝運(yùn)訂貨?
Let's disscuss about the mode of transportation.我們討論一下運(yùn)輸方式吧。
What mode of transportation do you suggest we use?
你建議我們用什么運(yùn)輸方式呢?
What sort of delivery periods did you have in mind?
你所打算的是哪一種發(fā)貨期?
Please ensure that we'll get tight shipping documents before the arrival of the goods.請(qǐng)確保在貨物到達(dá)前我方可拿到正確的裝船單據(jù)。
When can we collect the goods?
我們什么時(shí)候可以提貨?
We can't advance the time of delivery.我們無法將交貨時(shí)間提前。
I'm very sorry for delay in delivery.十分抱歉,交貨拖延了。
How long does it take you to make delivery?
你們需要多長(zhǎng)時(shí)間發(fā)貨?
六、付款
Our terms of payment are by irrevocable L/C pauable by sight draft against presentaion of shipping documents.我們的支付方式是不可撤消的信用證支付,憑裝運(yùn)單據(jù)見票。
Can you tell it on an installment basis?
你們這里可以分期付款嗎?
Do you accept payment by installments?
你同意分期付款嗎?
How would you like paymentbe made?
你們采取什么付款方式?
We expect payment in advance on first orders.我們希望第一次訂貨要求預(yù)付貨款。
What are your terms of payment?
你們的付款條件是什么?
We can't accept D/P or D/A.we insist on payment by L/C.我們不接收付款交單或承兌交單,我們只收信用證。
Do you accept D/P payment terms.你們接受付款交單這種方式嗎?
What is the period of validity of this L/C?
這張信用證的有效期是多久?
七、投訴與索賠
A;The shipment i stuck in customs.出貨在海關(guān)受阻。
B;If you fail to make the shipment soon, we'll cancel the order.如果你們不能近期發(fā)貨,我們將取消訂單。
A;I'd like to complain of the damaged goods.我方由于貨物被損向你方投訴。
B;We're sorry to say that we are dissatisfied with the state of the goods.很遺憾,我們對(duì)商品狀況不滿。
A;Upon examination,we found the goods are not up to the standard of the sample.經(jīng)檢驗(yàn),我們發(fā)現(xiàn)貨物達(dá)不到樣品的標(biāo)準(zhǔn)。
B;The goods sent are inferior compared to the original sample.所發(fā)送的貨比原樣品差。
A;How many are you short?
你們?nèi)绷硕嗌伲?/p>
B;Could you pleased send them back to us at our expense?
你能將受損的貨品送還我們嗎?運(yùn)費(fèi)由我方承擔(dān)。
A;Who'll bear the freight?
運(yùn)費(fèi)由誰來承擔(dān)?
B;We have a complaint about quality.我們要起訴質(zhì)量問題。
A;We have to file a ckaim on you.我們不得不向貴方提出賠償。
B;The goods you sent are not up to the standard.你們發(fā)運(yùn)來的貨物不符合標(biāo)準(zhǔn)。
A;I don't think the responsibility should rest with us.我認(rèn)為責(zé)任不在我方。
B;We can only take on so much.我們只能承受這么多。
八、稅收
A;Paying tax is the duty of every citzen.納稅是每個(gè)公民的義務(wù)。
B;Howmany types are taxes divided into?
稅收可分為多少稅種?
A;Income tax can be divided into personal incone tax and corporation income tax.所得稅可分為個(gè)人所得稅和公司所得稅。
B;The tax rate China is not very high.中國(guó)的稅收率不是很高。
A;What's the personal income tax rate?
個(gè)人所得稅是多少?
B;Tax evasion is also a crime.偷稅漏稅也是一種犯罪。
A;To avoid writing a receipt is a tax dodge.不開invoice是一種偷稅行為。
B;Those who evade tax will be punished by the law.偷稅漏稅者將受到法律制裁。
A;Shall savings interest be taxed?
存款利息要納稅嗎?
第五篇:商務(wù)英語情景對(duì)話
新產(chǎn)品推薦
林先生:These are our new models.這些是我們的新產(chǎn)品.李小姐: What are their strong points?
有什么優(yōu)點(diǎn)? 林先生: There's a lot to be said for them.In the first place.they are more durable than any similar ones on the market.優(yōu)點(diǎn)很多.首先.它們比市場(chǎng)上任何類似產(chǎn)品更耐用.李小姐: Why does it take longer to wear out than the others?
為什么它比其他產(chǎn)品耐用呢? 林先生: The yarn is carefully selected for quality and woven very tightly in this fabric.這紗的質(zhì)量是經(jīng)過精心挑選的.而且質(zhì)地織得很緊密.李小姐: Can you leave these samples with us?
可以把樣品留下來嗎? 林先生: How long do you want to keep them?
你要留多久? 李小姐: About three days.大約三天.林先生: That's all right
好吧
In the telephone Daisy: Is Tom there?
Tom 在嗎? Gates: He’s not here right now.他現(xiàn)在不在這里
Daisy: Do you know when he will be back?
你知道他什么時(shí)候會(huì)回來嗎? Gates: He should be back in 20 minutes.他應(yīng)該二十分鐘內(nèi)會(huì)回來。
Daisy: Can I leave a message?
我可以留個(gè)話? Gates: Yes.Go ahead, please.可以, 請(qǐng)繼續(xù)。
Daisy: When he comes back, can you have him call me at(206)5551212?
他回來后, 能不能讓他打(206)5551212 這個(gè)號(hào)碼給我? Gates: Sure, if you can excuse me for just a second.Let me find a piece of paper to write it down.當(dāng)然, 如果你可以等我一下下, 讓我找張紙寫下來。
Gates: Come again about number, please?
再說一次號(hào)碼好嗎?
Daisy:(206)5551212
(206)5551212 Gates: Ok,i get the number
好了,我記下號(hào)碼了
Daisy: Thank you ,have a good day
謝謝,祝你愉快
快樂參觀
楊云: Peter, welcome to our factory.皮特,歡迎到我們工廠來。
皮特: I’ve been looking forward to visiting your factory.我一直都盼望著參觀貴廠。
楊云: You’ll know our products better after this visit.參觀后您會(huì)對(duì)我們的產(chǎn)品有更深的了解。
皮特: I hope so.Maybe we could start with the Designing Department.希望如此啊。也許我們可以先參觀一下設(shè)計(jì)部門。
楊云: No problem.Then we could look at the production line.沒有問題。接下來我們可以看一下我們的生產(chǎn)線。
皮特: OK.May I take pictures which I will send to my colleagues?
好的。我想拍一些照片,發(fā)給我其他的同事,可以嗎?
楊云: Of course you can.當(dāng)然可以了啊。
皮特: You are so kind.Thank you very much.Hope we can work together.你太好。非常感謝。希望我們以后能合作。
楊云: My pleasure.I hope so.我很樂意效勞啊。我也希望能夠合作。
接機(jī)
露西: Hi, you must be Mary?
嗨.你一定是瑪麗? 瑪麗: Yes.It's a pleasure to meet you.How was your flight? Shall we go? I've got a car waiting outside to take us to your hotel.是的.很高興遇見你.旅程如何?我們可以走了嗎?外面已經(jīng)有輛小車等著接我們回旅館了.露西: That'd be great.The flight was ok.Thanks for taking the time to meet me here.太好了.旅程還可以.謝謝抽出時(shí)間來這里接我.瑪麗: No worries.Our company wants to make sure you have a pleasant trip.別擔(dān)心.我們公司希望確保您旅途愉快.露西: I really appreciate it.我真的表示感激.瑪麗: Everything has been organized for you.The accommodation, the transport and all the other little things you should need.一切都已經(jīng)為您準(zhǔn)備好了.住宿.運(yùn)輸和您可能需要的其它小事.露西: Does the conference begin tomorrow?
會(huì)議明天開始嗎? 瑪麗: Yes, there is a welcoming dinner tomorrow night.是的.明晚將有一個(gè)接風(fēng)宴.露西: That's great.It gives me some time to rest and see some of this city.真棒.那我就有時(shí)間休息一下并且參觀本市.瑪麗: It's already been arranged, I will take you on a city tour tomorrow morning.這也已經(jīng)安排好了.明天上午我會(huì)帶您游覽市容.