第一篇：教你如何解讀導師的回復郵件

樓主偶去年注冊至今，在論壇上也發了幾個貼，當然，也在論壇上交到了了一兩個朋友……由于最近比較忙，很少在論壇里逛，今天上來一看，針對導師的回復問題不少，那么導師究竟是什么意思呢？？？？，讓我們來試著解讀解讀……

首先，先根據導師的回郵件情況可分為三類：第一種：不回郵件型；此類導師比較忙，又或許沒有每天check e-mail的習慣……總之，一句話，對于所有學生的郵件一律不回；第二種：選擇性回復型。顧名思義，即對學生有選擇性的回復，這類導師，一旦回復你的郵件，即表明他or她對的情況比較滿意，也就是說，有希望哦……最后一種，當然是全部回復型，即出于禮貌，對每個學生的郵件均一一回復，當然，措辭委婉客氣……

好了，分完類我們就試著解讀解讀導師的郵件吧。在這之前需要明白，幾乎很少有調劑的學生可以從導師的郵件中得到明確的接受調劑的話語（至于原因嘛，你懂的，當然，有些情況例外，原因么，你也懂滴）。言歸正傳，開始吧~~~~~~~~~

（1）恢復中有“由于國家線尚未劃定……”，“請和研究生院聯系……”諸如此類云云。如果此類郵件是第二類導師發出的，那么恭喜你，導師對你有“興趣”，愿意和你進一步接觸了解，當然，有些導師也會主動讓你加他QQ，和他聊幾句，視頻，發成績單之類的……以進一步了解，具體結果如何，看你的表現咯……話說回來，如果郵件是第三類導師回復的，怎么理解我就不多說了……

（2）回復中含有讓你“好好復習，準備復試”，“盡快填寫調劑信息，辦理相關手續”……這類回復，不管是哪一類的導師，都或多或少地對你表現出興趣了……可以有下文。如果是第二類導師，哈哈，恭喜你，導師對你比較滿意，有戲哦，如果沒意外的話，應該……

（3）這類回復比較少見，但是也有，即包含“如果……，你聯系我?！薄ㄊ÷蕴柕膬热菘梢允嵌鄻拥?，例如，如果你過了國家線……）。這類回復么，還用我多說嗎，已經明顯地不能再明顯了……

（4）這類么，就是沒導師回復……即使這樣，不要著急，也別灰心，可能是你發的導師恰好是第一類的呢……哈哈，誰知道呀，不過，可以確定的是，這樣也不是沒機會：我寢室一哥們去年給每一個導師都發了，結果沒一個回，結果，人家還不是進來了……

分析完這幾類你也許不禁要問，我怎么知道導師是第幾類的，好吧，這個的確是難題，這就要多查查，多問問了，比如你問另一個也發給這個導師的同學，如果他也沒收到回復，那么，這個導師很可能是第一類的了……以此類推。

PS：這幾天有好些同學問我這個導師怎么樣，哪個導師怎么樣，其實，這個我真的不好回答，原因很簡單，我了解到的，也是從其他人那里知道的，是真是假，誰知道呀……另外，復試時還要問服不服從調劑導師呢，你不服從？？好吧，如果你撞車了撞得厲害，而且處于劣勢，那么，你很可能就沒戲……所以，個人認為，現階段還不是過于糾結導師的時候。好了，今天就說到這吧，希望對大家有幫助……

第二篇：Ebay郵件回復范本范文

郵件回復范本

一、未收到貨

1．美國國內定單有出貨單號，（3-5天）

the usps only provide a delivery confirmation number instead of tracking number.therefore, the pakcage may not get updating even it is already on the ways, please wait 3 days more, if you do not receive it in 3 days, please email me back

2．美國國內定單有出貨單號，（5-7天）

this order is shipped out right after you paid.however, the usps do not provide a tracking number instead of the delivery confirmation number.if you don't receive the item in 10 days since you paid.we will believe the item is lost in transporation.and we will give u refund or resend another one to as you like.3．美國國內定單有出貨單號，（7-10天）

i understand it has been a while since you placed the orders from us, we have no idea just like u why the usps tracking info does not updated it at all.we will assume your package is lost, do you want to us either refund you or resend another one to u.4．因缺貨而延遲發貨的定單（10天以上）

we contacted with the usps immediately after you told us the shipping updatus has not been updating.i was told that the package is mishand in their warehouse.after we filed up a claim, it is on the right track now.sorry again

5．低價值無跟單號產品，客戶未收到貨

because this item under $5, it shipped with out delivery confirmation number.it is hard for us to deal with this transaction since it is under 5 dollar and the cost by usps first class mail is cost more than 2 dollar.so we have no choice to ship it out by usps first class letter.we have no reason to cheat on 3 dollar.we definitly shipped it out but we can not track on it.6．顯示已送到，實際未收到

I see that the tracking information says the shipment has been delivered.but it looks like it was miss delivered.that is not our fault.Some of our customer got the same trouble and they can find the package by contact the local post office or their neighbour

7．國際包裹

No tracking info for first class or priority mail.A customs declaration number LNXXXXUS will be displayed in your order.it usually take 14-21 business day to Canada, and EU countries, and 21-30 business day to other countries.please contact us when you do not receive your item within this range only.otherwise, we will ask you to keep waiting.it is international shipping, so the package may be stuck in the customs, please wait a few more days.thank u

二、收到貨與描述不符

1． 數量不對，漏發工具等。重新安排發貨

I am sorry for this issue, we are going to resend the missing items to u.the tracking# is xxxxxxxxx

2． 發錯貨，請客戶退回。重新安排發貨

i am apologize for this issue.please return the item back to us by following instruction at http://return.phiconnect.com/id/techtreasure, and write ra# on the box.please use first class mail, and add tracking number on it.the item must be returned in good package.we will resend a new one to u as soon as we receive the delivery confirmation number from u.please also show me a picture of the item you received to help us to identify the problem.thanks

3． 產品有缺陷，可以使用。與客戶商量部分退款

4． 產品有缺陷，影響使用。退回重新安排發貨或退款

5． 產品不工作。退回重新安排發貨或退款

6． 可能是欺詐的客戶。退回重新安排發貨或退款

all the items have our own marks, and they are been double checked to ship.i would like to get this item back to identify the problem.if we have shipped the wrong item, I will issue full refund to you.7．可能在安裝中損壞的產品。退回重新安排發貨或退款

All of our items are fully tested.However, we recommend our customer check the qaulity and tested funcationality of the parts in the motherboard first instead of installing it.because warrenty will be expired if the item is returned at broken or installed condition.We offer exchange or refund to all of items come as broken, factory defective, or different with the item description.the customer must return the item back to us first in order to receive the exchange or refund.no exception！we will physically inspect this defective parts.if there is no any man-made damage such as broken ribbon which is caused in installing.we will issue full refund to you if this parts is damage by installing, we will take a few picture to you, so you can file a claim with repair center.if you think this is fair, please go ahead to return it back to us.thank u

8．退貨扣運費，客戶有意見

sent the exactly item what you order from us, if you do not want to keep it.it is fine to us to accept your return.however, we only charge you $2.5 to cover our shipping cost since we have no fault in this transaction compared to other seller charge percent of restock fees.if you think this is not fair, please email us back

9．不肯退貨的客戶

the manufacture offer warranty to this parts.if you return the item back to us, we will get full refund from the manufacture, so we prefer you return this item back to us, and we will issue full refund to you

第三篇：外貿郵件回復

外貿郵件回復范文：

收到客戶詢盤時的回復： Dear Sir，We hereby acknowledge receipt your inquiry of XX,(products)and I just got the information form our production department, these standards are available for us.And the now pls check the quotation below: The specification you required: The length: The diameter: The material ……

The price: XX usd /pcs FOB(Tian Jin)

I hope this is the one in your favor, as an experienced company(ISO9001:2000)in the XX field for more than 20 years.And we take the opportunity seriously to cooperate with you.If you have any questions, pls feel free to contact me.I will try my best.Thanks and regards Singature

客戶詢盤模糊，像客戶詢問規格 Dear Sir，Thanks for your inquiry of our XX(products).On Dec.10th.And we are in XX field for many years, so we are confident we can do it.But the specification you given is still lack.Such as the diameter, material, quantity and so on…, so pls can you send us the details? The drawing(CAD)is ok.After we confirmed, we are happy to provide you with our good quality and competitive price.Looking forward your soonest reply, Thanks and regards Singature

針對客人的討價還價的回復 Dear Sir，Sorry for my late reply, I discuss with our boss for a long time, but regarding the price, it is near our bottom line, you know the market is changing everyday, and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation, so we allow you a 2% discount, this is the best I can do for you.I hope that if you have the will to cooperate, pls don’t just focus on the price, the most important is the quality, I think.If you any comments, pls let me know.Thanks and regards, Angela

這個得針對情況，如果利潤真的不太高，就這樣寫么有關系，如果老板太黑了，就給點折扣，關于價格不是一封兩封的郵件可以搞定的，總之靈活點啦。

應對客戶的遲遲不回復的郵件： Dear Sir，Did you receive our quotation on Dec.12th? And no reply from you.I was waiting until until all the colleagues left the office.May be you are very busy.So pls can you take some time to give me a reply? And kindly give me some advice on XX(products)

Looking forward your reply Thanks and regards Angela

面對客戶遲遲不回復 Dear Sir，How are you these days? I am Angela from XX Company, hope you still remember me.You sent us an inquiry of XX products.And we quoted for you on Dec 12th.Can you send me a reply which can state your advice? You know we usually keep our client’s data and advice in the achieves, so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them, if there’s some fault and in our works.So pls take a few time to tell me some advice on our business.Ok? Thanks very much.針對報價了不回復的 Dear Sir or Madam，Hope you still remember me, I sent you quotation for XX(products)on XX(date), well maybe you are very busy, and I understand.I review your website very carefully, and have much interests to make a start for our cooperation, to provide the best special service.Could you give me some advice so that we can do better

Best Regards

1, Therefore we always put the quality as the first consideration 因此我們總是把質量放在第一位的

2，Would it too much to ask you to respond my question by tomorrow? 可以請你明天以前回復嗎？

3，the price we give is almost reach our bottom line 我們所給的價錢已經接近我們的底線了

4，The validity of the quotation is about the 10 days 報價的有效期大概是10天左右

5，Moreover we keep the price costs to the costs of the production 再說，我們的緊挨個已經接近生產費用的邊緣

6，Will you kindly tell the quantity you require so as to unable us to sort our the offers?

為了方便我們報價，你能告知數量嗎

7, you should take the quantity into consideration 你必須考慮到數量

8，We may reconsider our offer if your order is big enough 如果你們數量足夠大的話，我們可以重新考慮價格 9，I’d like to tell you what I think about that 我想告訴你一些我的想法

10，But consider the quality, our price is quite reasonable 如果考慮到質量，我們的報價是很合理的收到來信：

I have just received your kind letter.I was very happy/glad/delighted/pleased to receive your letter yesterday morning.Your kind letter of Saturday arrived this morning 久未通信

Pls pardom me long in writing to you

I must apologize for not having written to you previously 未及時回信

I apologize for the delay in my reply

I apologize for being a day late with the delay reply to you Having lost your last mail, I have not been able to reply sooner 久無音信

I have not heard a word you for a long time There has been no news from you for ages

As I have not heard of you for long, I feel anxious 表示歉意難過：

Pls accept my sincerest apologies for the inconvenience I fear we caused you 遇到不好的事情

I have deeply grieved to hear the death of your father

I was most distress to learn from your letter of the illness of your father 談談開發信的事情

還蠻感謝大家，我要繼續努力啦，不然對不起版主，呵呵

其實我也還是做外貿就10月左右，所以經驗什么的都不是很成熟，在總結自己的同時還希望幫到比我還新的朋友，前輩不要拍我板磚哦。

發開發信要先找到郵箱，至于找郵箱呢，我覺得至今用的比較順手的是各國郵箱的后綴(自己搜一下，太長了不好發上來)和一些好的黃頁，有些朋友反映用郵箱后綴找不到，那是因為你要分析一下你們的產品在哪里很暢銷，用的比較多。比如我們的產品水井管在沙特等中東產石油的地方用的多，那么就那些國建的公共郵箱后綴，搜出來比較多。其實我覺得開發信這個東西就像我們國內做電話銷售一樣，我想每個外貿人都很討厭每天一大堆的網絡推廣電話，我想老外和我們應該是一樣的心情。所以我覺得做外貿的不容易的，每天辛辛苦苦找郵箱發開發信息，而且還被人討厭，看都沒看就刪了。有的說喜歡簡短的開發信，有的喜歡有點專業性的比較長一點開發信，至于到底怎么樣，我有兩種版本經常換著發，要多多準備幾封進行追蹤，郵箱最好設上閱讀回執，對有閱讀回執的郵件進行追蹤，幾

周幾個月時不時的騷擾一下。要用不同的版本，要不發一樣的，看不看都刪了，沒什么新意。我開發信的內容很大眾化就不貼上來了。呵呵

還有一點是開發信是主題，反正我不喜歡什么how are you, hi, my friend,什么的，就用產品名稱，或者用RE:貌似比較有效果，呵呵，還有可以突發奇想，比如有一天我用的標題是your water need treatment,（我們做水處理過濾產品的）結果發過去一會就有人回復說介紹一下詳細的catalog什么的。當然可能是運氣什么的 發開發信需要堅持，不要沒有效果就放棄后再抱怨怎么沒效果啊沒效果啊，因為開發信本身的是一個概率問題，成功率本身就比較低的。所以那句話叫什么來著廣撒網才能網大魚。前輩的話是有道理的。

What’s wrong withy you, you look depressed

Something went wrong.情況不秒?。ǔ隽藛栴}/麻煩）。You are welcome, you deserve it.Not necessarily.不見得

I am embrassed to take so many gifts

Embrassed還可以指別人給你難堪而感到尷尬You scolded me in public, I am embrassed I don’t deserve this/I am flattered.我不敢當 As for a leave/ I ask to use a sick leave today

Let’s get down to business.It’s late, let’s get down to business時候不早了，讓我們談正事吧。

1.無法提供客戶想要的產品時回復

Dear

Thank you for your enquiry of 12 March cate 9 cable.We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer the following material as a close substitute:

Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.Please visit our catalog at http://www.tmdps.cnF Copenhagen dated February, 21.In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports.Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.Please note that we have quoted our most favorable price and are unable to entertain any counter offer.As you are aware that there has lately been a large demand for the above commodities.Such growing demand will likely result in increased prices.However you can secure these prices if you send us an immediate reply.Sincerely，Dear Mr.Jones:

We thank you for your letter dated April 8 inquiring about our leather

handbags.As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg.Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract.We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference.We hope some of them meet your taste and needs.If we can be of any further help, please feel free to let us know.Customers' inquiries are always meet with our careful attention.Sincerely，Re: SWC Sugar

Dear Sirs，We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product.To comply with your request, we are offering you the following:

1.Commodity: Qingdao Superior White Crystal Sugar.2.Packing: To be packed in new gunny bag of 100kgs.each.3.Quantity: Ten thousand(10000)metric tons.4.Price: US dollars one hundred and five(US$105.00)per metric ton, Fob Qingdao.5.Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.6.Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.Please note that we do not have much ready stock on h

and.Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.We are awaiting your reply.Sincerely，3.客戶向我們發出關于一個物品的訊盤后我們發的還盤

Dear :

Thank you for your inquiry of 16 March.We are pleased to hear that you are interested in our product “toaster”.We've enclosed the photo and detailed information of the product for your reference:

Product: toaster

Specification: xxxxxxxxxxxxxxx

Package: 1pcs/box

Price: 10usd/pcs

Payment: L/C

For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%.Payment is to be made by irrevocable L.C at sight.We look forward to receiving your first order.Sincerely，4.對新客戶想和我們建立合作關系的還盤

Dear Mr.Jones:

We have received your letter of 9th April showing your interest in our complete product information.Our product lines mainly include high quality textile products.To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list.You may also visit our online company introduction at Http://xxxxxxxxxx.alibaba.com which includes our latest product line.We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.Sincerely,.Mark Li

第四篇：外貿郵件回復

收到客戶詢盤時的回復：

Dear sir，We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below:

The specification you required: The length: The diameter: The material........The price:XX usd /pes FOB(tian jin)

I hope this is the one in your favor,As a experienced company(ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best Thanks and regards

簽名

客戶詢盤模糊，向客戶詢問規格

Dear sir，Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok.After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply, Thanks and regards

簽名

針對客戶的討價還價的回復

Dear sir，Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.If you any comments ,pls let me know.Thanks and regards Angela

這個得針對情況，如果利潤真的不太高，就這樣寫沒有關系，如果老板太黑了，就給點折扣，關于價格不是一封兩封的郵件可以搞定的，總之靈活點啦

應對客戶的遲遲不回復的郵件: Dear sir，Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the colleagues left the office.May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)

Look forward your reply Thanks and regards Angela

面對客戶遲遲不回復

Dear sir，How are you these days?I am angela from XX company,hope you still remember me.you sent us a inquiry of XX products.And we quoted for you on dec 12th.Can you send me a reply which can stated your advice?you know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them,if there’s some fault and in our works.So pls take a few time to tell me some advice on our business.ok?thanks very much.針對報價了不回復的Dear sir or madam，Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do better

Best regards

1、therefor we always put the quality as the first consideration 因此我們總是把質量放在第一位的

2、would it too much to ask you to respond my question by tomorrow? 可以請你在明天以前回復嗎

3、the price we give is almost reach our bottom line 我們所給的價錢已經接近我們的底線了

4、the validity of the quotation is about the 10days 報價的有效期大概是十天左右

5、moreover we keep the price close to the costs of the production.再說，我們的價格已經接近生產費用的邊緣

1、will you kindly tell the quantity you require so as to unable us to sort out the offers? 為了方便我們報價，你能告知數量嗎，2、you should take the quality into consideration 你必須考慮到質量問題

3、we may reconsider our offer if your order is big enough 如果你們數量足夠大的話，我們可以重新考慮價格

4、i ’d like to tell you what i think about that 我想告訴你一些我的想法

5、but consider the quality ,our price is quite reasonable.但是考慮到質量，我們的報價是很合理的一些實用英語系列：

收到來信：

1、i have just received your kind letter.2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.3、your kind letter of saturday arrived this morining 久未通信：

1、pls pardon me long in writing to you

2、i must apologize for not having written to you previously

未及時回信

1、i apologize for the delay in my reply

2、i apologize for being a day late with the delay reply to you

3、having lost your last email ,i have not been able to reply sooner 久無音信：

1、i have not heard a word you for a long time

2、there has been no news from you for ages

3、As i have not heard of you for long,i feel anxious 表示歉意難過：

pls accept my sincerest apologies for the inconvenience i fear we caused you 遇到不好的事情

1、i have deeply grieved to hear the death of your father

2、i was most distress to learn from your letter of the illness of your father

談談開發信的事情

還蠻感謝大家，我要繼續努力啦，不然對不起版主，呵呵

其實我也還是做外貿就10月左右，所以經驗什么的都不是很成熟，在總結自己的同時希望幫到比我還新的朋友，前輩不要拍我板磚哦。

發開發信要先找郵箱，至于找郵箱呢，我覺得至今用的比較順手的是用各國郵箱的后綴（自己搜一下，太長了不好發上來）和一些好的黃頁，有些朋友反映用郵箱后綴找不到，那是因為你要分析一下你們的產品在哪里很暢銷，用的比較多。比如我們的產品水井管在沙特 等中東產石油的地方用的多，那么就那些國家的公共郵箱后綴，搜出來比較多。

其實我覺得開發信這個東西就像我們國內做電話銷售一樣，我想每個外貿人都很討厭每天一大堆的網絡推廣電話，我想老外和我們應該是一樣的心情。所以我覺得做外貿的不容易的，每天辛辛苦苦找郵箱發開發信，而且還被人討厭，看都沒看就刪了。有的說喜歡簡短的開發信，有的喜歡有點專業性的比較長一點的開發信，至于到底怎么樣，我有兩種版本經常換著發，要多多準備幾封進行追蹤，郵箱最好設上閱讀回執，對有閱讀回執的郵件進行追蹤，幾周幾個月時不時的騷擾一下。要用不同的版本，要不發一樣的，看不看都刪了，沒什么新意。我開發信的內容很大眾化就不貼上來了。呵呵

還有一點是開發信得主題，反正我不喜歡什么how are you，Hi，my friend，什么的，就用產品名稱，或者用RE：貌似比較有效果，呵呵，還有可以突發奇想，比如有一天我用的標題是your water need treatment,（我們做水處理過濾產品的）結果發過去一會就有人回復說介紹一下詳細catalog 什么的。當然可能是運氣什么的發開發信需要堅持，不要沒有效果就放棄然后再抱怨怎么沒效果啊沒效果啊，因為開發信本身的是一個概率問題，成功率本身就比較低的。所以那句話叫什么來著 廣撒網才能網大魚。前輩的話是有道理的。

有時間我整理一下自己的郵件或者用的好的黃頁再分享給大家，呵呵先寫到這吧，有時間再寫，不能一下午光更新，呵呵

spoken English）Ｓomething went wrong.情況不妙啊(出了問題/麻煩).內似的表達有:“There is something wrong with sth”.什么出了麻煩/有毛病等.例如:What ’s wrong with you, you look depressed--你看上去很消沉,發生什么事了

2)You are welcome,you deserve it.不客氣,應該的!“deaerve”(v)-應該得,值得.3)Not necessarily.不見得.這個短語在日常生活中用得較多.請牢牢記住,很實用的!

4)I am embarrassed to take so many gifts.拿這么多的禮物我真不好意思(意思是--你送我這么多禮物真不好意思.當然“embarrassed”還可以指“別人給你難堪而感到尷尬的意思”.例如:You scolded me in public,I am embarrassed!---你在公共場合訓我真讓我感到尷尬.5)I don’t deserve this/I am flattered.我不敢當(意思是你太夸我了)“Flatter”(v)---吹捧,奉承,過分夸獎等.6)The game came out even.比賽不分勝負.“even”扯平的,互不相讓的“

7)Ask for a leave/I ask to use a sick leave today.請假/請病假

8)I told you(early).我不是早就告訴你了/我不是早說了!

9)It ’s better than nothing.總比沒有好!這句非常實用,用來安慰別人是非常漂亮的句子!

10)Let’s get down to business.我們談正事吧/我們轉入正題吧!”It’s late,let’s get down to business".---時候不早了,讓我們談正

Hi Lesley:

Hope you still remember me,i sent you quotation for aluminium sulphate on aluminium sulphate,well maybe you are very busy,and i understand.I review your websit edithsoaps.wozaonline.co.za/ very carefully, and have much interests to make a start for our cooperation,to provide the best special service and price.Could you give me some advice so that we can do better,The suitable samples can be sent to you for your reference.Looking forward to your prompt reply.Best Regards Yanhuizhang Shandong Sanfeng Group Co.,Ltd

第五篇：如何回復工作郵件

“在商務交往中要尊重一個人，首先就要懂得替他節省時間”，電子郵件禮儀的一個重要方面就是節省他人時間，只把有價值的信息提供給需要的人。

要區分To和CC還有BCC（區分收件人、抄送人、秘送人）

1.To的人是要受理這封郵件所涉及的主要問題的，理應對郵件予以回復響應。（收件者：就具體某項工作而已，一般指直接處理者、需要跟進者、需要回復者）

2.而CC的人則只是需要知道這回事，CC的人沒有義務對郵件予以響應，當然如果CC的人有建議，當然可以回Email.（抄送：指只需要知道，例如：上級、其他相關需知道的部門的同事）

3.而BCC是秘送，即收信人是不知道你發給了BCC的人了的。這個可能用在非常規場合。

4.TO，CC中的各收件人的排列應遵循一定的規則。比如按部門排列；按職位等級從高到低或從低到高都可以。適當的規則有助于提升你的形象！

5.只給需要信息的人發送郵件，不要占用他人的資源

6、轉發郵件要突出信息

在你轉發消息之前，首先確保所有收件人需要此消息。除此之外，轉發敏感或者機密信息要小心謹慎，不要把內部消息轉發給外部人員或者未經授權的接收人。

如果有需要還應對轉發郵件的內容進行修改和整理，以突出信息。不要將RE了幾十層的郵件發給他人，讓人摸不著頭腦。關于主題

主題是接收者了解郵件的第一信息，因此要提綱挈領，使用有意義的主題行，這樣可以讓收件人迅速了解郵件內容并判斷其重要性。

1.一定不要空白標題，這是最失禮的

2.標題要簡短，不宜冗長，不要讓Outlook用?才能顯示完你的標題

3.標題要能真反映文章的內容和重要性，切忌使用含義不清的標題，如“王先生收”

4.一封信盡可能只針對一個主題，不在一封信內談及多件事情，以便于日后整理

5.可適當用使用大寫字母或特殊字符（如“*！”等）來突出標題，引起收件人注意，但應適度，特別是不要隨便就用“緊急”之類的字眼。

6.回復對方郵件時，可以根據回復內容需要更改標題，不要RERE一大串。關于稱呼與問候

1.恰當地稱呼收件者，拿捏尺度

郵件的開頭要稱呼收件人。這既顯得禮貌，也明確提醒某收件人，此郵件是面向他的，要求其給出必要的回應；在多個收件人的情況下可以稱呼大家、ALL.如果對方有職務，應按職務尊稱對方，如“x經理”；如果不清楚職務，則應按通常的“x先生”、“x小姐”稱呼，但要把性別先搞清楚。

不熟悉的人不宜直接稱呼英文名，對級別高于自己的人也不宜稱呼英文名。稱呼全名也是不禮貌的，不要逮誰都用個“Dearxxx”，顯得很熟絡。

2.Email開頭結尾最好要有問候語

最簡單的開頭寫一個“HI”，中文的寫個“你好”；結尾常見的寫個BestRegards，中文的寫個“祝您順利”之類的也就可以了。

俗話說得好，“禮多人不怪”，禮貌一些，總是好的，即便郵件中有些地方不妥，對方也能平靜的看待。關于正文

1.Email正文要簡明扼要，行文通順

Email正文應簡明扼要的說清楚事情；如果具體內容確實很多，正文應只作摘要介紹，然后單獨寫個文件作為附件進行詳細描述。

正文行文應通順，多用簡單詞匯和短句，準確清晰的表達，不要出現讓人晦澀難懂的語句。最好不要讓人家拉滾動條才能看完你的郵件，千萬不要學唐僧。

2.注意Email的論述語氣

根據收件人與自己的熟絡程度、等級關系；郵件是對內還是對外性質的不同，選擇恰當的語氣進行論述，以免引起對方不適。

尊重對方，請、謝謝之類的語句要經常出現。

電子郵件可輕易地轉給他人，因此對別人意見的評論必須謹慎而客觀。“郵件門”就是深刻的教訓！

3.Email正文多用1234之類的列表，以清晰明確。

如果事情復雜，最好1、2、3、4的列幾個段落進行清晰明確的說明。保持你的每個段落簡短不冗長，沒人有時間仔細看你沒分段的長篇大論。

4.一次郵件交待完整信息

最好在一次郵件中把相關信息全部說清楚，說準確。不要過兩分鐘之后再發一封什么“補充”或者“更正”之類的郵件，這會讓人很反感。

5.盡可能避免拼寫錯誤和錯別字，注意使用拼寫檢查

這是對別人的尊重，也是自己態度的體現。如果是英文Email，最好把拼寫檢查功能打開；如果是中文Email，注意拼音輸入法帶給你的弱智同音別字。

在郵件發送之前，務必自己仔細閱讀一遍，檢查行文是否通順，拼寫是否有錯誤。

6.合理提示重要信息

不要動不動就用大寫字母、粗體斜體、顏色字體、加大字號等手段對一些信息進行提示。合理的提示是必要的，但過多的提示則會讓人抓不住重點，影響閱度。

7.合理利用圖片，表格等形式來輔助闡述

對于很多帶有技術介紹或討論性質的郵件，單純以文字形式很難描述清楚。如果配合圖表加以闡述，收件人一定會表揚你的體貼。

8.不要動不動使用：）之類的笑臉字符，在商務信函里面這樣顯得比較輕佻

Business Email不是你的情書，所以：）之類的最好慎用。只用在某些你確實需要強調出一定的輕松氣氛的場合，比如現在-：）附件

1.如果郵件帶有附件，應在正文里面提示收件人查看附件

2.附件文件應按有意義的名字命名，不可用外星人才看懂的文件名

3.正文中應對附件內容做簡要說明，特別是帶有多個附件時

4.附件數目不宜

超過4個，數目較多時應打包壓縮成一個文件

5.如果附件是特殊格式文件，因在正文中說明打開方式，以免影響使用

6.如果附件過大（不宜超過2MB），應分割成幾個小文件分別發送，語言的選擇和漢字編碼

1.只在必要的時候才使用英文郵件

英文郵件只是交流的工具，而不是用來炫耀和鍛煉英文水平的。如果收件人中有外籍人士，應該使用英文郵件交流；如果收件人是其他國家和地區的華人，也應采用英文交流，由于存在中文編碼的問題，你的中文郵件在其他地區可能顯示成為亂碼天書。

2.尊重對方的習慣，不主動發起英文郵件

如果對方與你的郵件往來是采用中文，請不要自作聰明的發送英文郵件給他；如果對方發英文郵件給你，也不要老土的用中文回復。

3.對于一些信息量豐富或重要的郵件，建議使用中文。你很難保證你的英文表達水平或收件人中某人的英文理解水平存在問題，而影響郵件所涉及問題的解決。

4.選擇便于閱度的字號和字體

中文老實點用宋體或新宋體，英文就用Verdana或Arial字型，字號用五號或10號字即可。這是經研究證明最適合在線閱度的字號和字體。不要用稀奇古怪的字體或斜體，最好不用背景信紙，特別對公務郵件。結尾簽名

每封郵件在結尾都應簽名，這樣對方可以清楚的知道發件人信息。雖然你的朋友可能從發件人中認出你，但不要為你的朋友設計這樣的工作。

1.簽名信息不宜過多

電子郵件消息末尾加上簽名檔是必要的。簽名檔可包括姓名、職務、公司、電話、傳真、地址等信息，但信息不宜行數過多，一般不超過4行。你只需將一些必要信息放在上面，對方如果需要更詳細的信息，自然會與你聯系。

引用一個短語作為你的簽名的一部分是可行的，比如你的座右銘，或公司的宣傳口號。但是要分清收件人對象與場合，切記一定要得體。

2.不要只用一個簽名檔

對內、對私、對熟悉的客戶等群體的郵件往來，簽名檔應該進行簡化。過于正式的簽名檔會讓與對方顯得疏遠。你可以在Outlook中設置多個簽名檔，靈活調用。

3.簽名檔文字應選擇與正文文字匹配，簡體、繁體或英文，以免成出現亂碼。字號一般應選擇比正文字體小一些。回復技巧

1.及時回復Email

收到他人的重要電子郵件后，即刻回復對方一下，往往還是必不可少的，這是對他人的尊重，理想的回復時間是2小時內，特別是對一些緊急重要的郵件。

對每一份郵件都立即處理是很占用時間的，對于一些優先級低的郵件可集中在一特定時間處理，但一般不要超過24小時。

如果事情復雜，你無法及時確切回復，那至少應該及時的回復說“收到了，我們正在處理，一旦有結果就會及時回復，云云”。不要讓對方苦苦等待，記?。杭皶r作出響應，哪怕只是確認一下收到了。

如果你正在出差或休假，應該設定自動回復功能，提示發件人，以免影響工作。

2.進行針對性回復

當回件答復問題的時候，最好把相關的問題抄到回件中，然后附上答案。不要用簡單的，那樣太生硬了，應該進行必要的闡述，讓對方一次性理解，避免再反復交流，浪費資源。

3.回復不得少于10個字

對方給你發來一大段郵件，你確只回復“是的”、“對”、“謝謝”、“已知道”等字眼，這是非常不禮貌的。怎么著也要湊夠10個字，顯示出你的尊重。

4.不要就同一問題多次回復討論，不要蓋高樓

如果收發雙方就同一問題的交流回復超過3次，這只能說明交流不暢，說不清楚。此時應采用電話溝通等其他方式進行交流后再做判斷。電子郵件有時并不是最好的交流方式。

對于較為復雜的問題，多個收件人頻繁回復，發表看法，把郵件越RE越高，這將導致郵件過于冗長笨拙而不可閱讀。此時應即是對之前討論的結果進行小結，刪減瘦身，突出有用信息。

5.要區分Reply和ReplyAll（區分單獨回復和回復全體）

如果只需要單獨一個人知道的事，單獨回復給他一個人就行了

如果你對發件人提出的要求作出結論響應，應該replayall，讓大家都知道；不要讓對方幫你完成這件事情。

如果你對發件人的提出的問題不清楚，或有不同的意見，應該與發件人單獨溝通，不要當著所有人的面，不停的RE來RE去，與發件人討論。你們討論好了再告訴大家。不要向上司頻繁發送沒有確定結果的郵件。

點擊“回復全部”前，要三思而行！

6.主動控制郵件的來往

為避免無謂的回復，浪費資源，可在文中指定部分收件人給出回復，或在文末添上以下語句：“全部辦妥”、“無需行動”、“僅供參考，無需回復”。

正確使用發送，抄送，密送

怎么樣，經過這一系列的討論，大家對職場電子郵件中的禮儀應該有初步的認識了吧！歸結到底，兩句話：只發有必要的郵件，認真發郵件！