第一篇：透析外企面試如何回答刁鉆問題(上)

透析外企面試（４）如何回答刁鉆難題（上）

在外企面試中,主考官除了就應聘者目前的工作、所應聘的職位、應聘者的職業規劃、薪水期望、個性特征、專業技能、業務能力、團隊合作等方面提出問題以外,還可能問及一些令人措手不及、意想不到的問題,譬如:“How many years do you need to earn RMB100,000?”“Don’t you think you are overqualified?”等。主考官問這類問題的目的不僅是要考察應聘者的臨場反應能力和靈活應變的思維方式,更重要的是對應聘者的各方面素質和性格特征有一個盡可能全面和深層次的了解,以進一步確定應聘者是否符合公司需求。由于這類問題很難預測,而且不易回答,故筆者稱之為“面試刁鉆難題”。主考官通常會從應聘者的信心(Confidence)、雄心(Ambition)、忠心(Loyalty)、細心(Carefulness)、用心(Dedication)等五方面提出相關的刁鉆難題,在此筆者將就這幾方面常見的難題進行剖析,并提供應答思路和參考回答。

應聘者的信心(Confidence)

① As we have many candidates for this position, we will consider your application after you’ve worked a three-month unpaid trial period.What do you think?

② If this were your first annual review with our company, what would I be telling you right now?

這兩個問題是為了考察應聘者的自信心而設置的。經筆者調查發現,針對第一個問題“你能否不帶薪水為公司工作三個月?”,多數應屆畢業生給出的回答是肯定的,即接受主考官的要求。顯然,這一回答不夠妥善。根據合同法,公司應當給員工的勞動提供報酬,否則違反法律。當然在面試時,不必這樣生硬作答。應聘者應當自信地指出自己的勞動會給公司創造價值,獲得報酬也是理所當然的。第二個問題談到如果面試考官要對你進行第一次年終評估,你希望他會對你說些什么。對于這種自我評價式的問題,應聘者也應當以自信、積極的方式如實說明自己所做出的成就以及應得到的獎賞,不必過分謙遜。

① I’m afraid I can’t work unpaid for that long.If you give me a chance to work for you, I’m sure that my work and experience would bring benefit to your company.If I could contribute to the company, then I should naturally be compensated for my work.② You’d be thanking me for a job well done and would say that you look forward to continuing to see good work from me.Moreover, I would anticipate that you would explain how you really appreciated my spending extra time on some key projects.應聘者的雄心(Ambition)

① How many years would you need to make RMB100,000?

② Why did you stay in your last job so long?

公司在招聘職員時,尤其是招聘銷售人員時,有時會問及以上刁鉆難題來了解應聘者是否具有雄心壯志。在回答這類問題時,應聘者切忌過于謙虛。例如,針對第一個問題“掙十萬元錢,你需要多少年的時間?”,應聘者首先應當為自己設置一個較高的目標,然后為實現目標制定一個計劃,接著通過執行計劃來實現目標。應聘者應該向主考官充分展示自己的遠大抱負、膽識和魄力。在回答第二個問題時,應聘者應當說明自己多年未更換工作的原因并非是安于現狀,不愿意接受新事物或學習新知識,而是因為這些年一直都在學習、進步,并一直在承擔新的、具有挑戰性的工作。應該著重強調自己積極上進,善于學習,并且具有雄心壯志。① I think I can make this money within one year.If you offer me this job, first I will set a relatively high sales target, based on which I will make a sales plan.Then I will apply

myself to the plan so that I can achieve or even exceed my sales target.With the annual profit, I will also be rewarded with a certain amount of money, which I think won’t be less than RMB100,000.② I was in my last job over seven years.During that time, I completed an advanced technical degree and was assigned to other departments twice in six months.As a result, I learned additional skills that are normally not related to that particular job.應聘者的忠心(Loyalty)

① Why have you changed jobs so frequently?

② Don’t you think you are overqualified?

③ What would you do if one of our competitors offered you a position?

④ How long would you plan to stay with our company?

⑤ What do you think you can learn from this job?

絕大多數公司都希望自己招聘的員工能夠效忠于公司,能夠長久地為公司服務,除非員工由于自身原因無法勝任工作。因此,主考官有時會通過問及以上這類問題來了解應聘者對公司的忠心程度。對于第一個問題“為何頻繁換工作?”,應聘者應當盡可能說明自己頻繁跳槽是客觀因素引起的,而不是為了尋求更高的薪水、更好的待遇。對于第二和第三個問題,應聘者要突出自己對所應聘的職位和公司的濃厚興趣,說明自己絕非朝三暮

四、頻繁跳槽之輩。對于第四和第五個問題,應聘者應當強調自己在工作期間能夠持續為公司帶來利益、創造價值,同時也可以提及自己能夠學習到新的知識和技能。

① My frequent job changes over the last five years have been due to the rapid changes in my profession.My jobs have been based on government contracts, and over the past few years there have been changes in the government policies, which caused some companies’ contracts to be canceled.Because of this, I had to quit several times.Because your business is based mostly on consumer products, and not on government contracts, I welcome the opportunity to work in a stable setting like yours.② Quite frankly, I can do this job.If the fear is that I am going to be bored, be assured I am dedicated and I don’t start a project that I don’t complete.Besides, I am the kind of person who is able to multitask.You’ll get more than your money’s worth.③ I’d say no.I’m not interested in other players in this industry.I like your brand of shoes a lot because of their superior quality and unique design.Actually, I won a number of races wearing them in college.Because of my positive experience with your products, I know I’d be good at selling them to customers.④ Well, that’s hard to answer.If I got this position, I’d say I would stay in this company as long as my work and effort are still valuable to the company and improving to myself.⑤ My own personal measure of growth in a job is new skills and knowledge learned and new understanding about the industry gained.As long as I can see this type of growth, I consider myself valuable to your company.應聘者的細心(Carefulness)

How careful are you?

像這類看似簡單但又具描述性的問題,往往出乎應聘者的意料。多數人的回答往往簡單籠統,無法讓主考官信服。例如,筆者有一位朋友的職位是外企財務主管,他在招聘一名財務助理時,對參加應聘的二十多人提了以上問題。絕大多數人的回答如出一轍,除了再三強調自己的認真,似乎別無可說。只有一名應聘者以具有說服力的例子說明自己是如何細心。由于其

與眾不同的回答,最終他從眾多競爭者中脫穎而出,獲得這一職位。后來據筆者的朋友透露,這名員工在工作當中確實很細心,很少出錯。通過以上例子,這一問題的回答思路不言而喻。I’m very careful and detail-oriented.I’d like to give you an example.Once, I spent a whole night checking a sixty-slide PPT for a very important school project.I read it again and again until I couldn’t find any typos and grammar mistakes in it.Later I found that I had read it at least twenty times.The PPT was flawless, which helped the school win the project.應聘者的用心(Dedication)

① Do you have a boyfriend/girlfriend?

② Do you plan to have children?

③ Do you have any children?

涉及個人隱私的問題也是面試里的一個雷區。雖然專業的HR人員不會過問應聘者的私人生活,但是雇主總是希望更多地了解應聘者。如果不回答這類問題也不必直接拒絕,那樣或許會失去一個機會。其實,面對這類敏感問題,應聘者可以盡量把問題轉移到自己對工作的重視和熱情上來,強調自己會用心工作,以打消雇主的顧慮。

① Yes, I do.But my work is very important to me, so I make sure nothing interferes with it.I put 100% of my effort into my work, so my relationship won’t affect my work performance.② Currently I don’t have a plan for that.But if I do decide to have children, I wouldn’t let it affect my work.Becoming a parent is important, but my career is certainly very important to me, too.I plan on putting all of my effort into this job and this company.③ Yes, I do.But I keep my family life separate from my work life so that I can put all my effort into my job.I’m flexible when it comes to travel and late hours.以上問題的應答思路和回答僅供參考。應聘者在面試過程中倘若碰到此類問題,應保持沉著、冷靜,思路清晰。回答問題時,應聘者應盡可能在了解主考官問題意圖的基礎上來組織自己的觀點,表達的理由要充分、流暢,合情合理。

第二篇：透析外企面試 如何回答面試中的行為性問題

透析外企面試 如何回答面試中的行為性問題 在上期中,筆者剖析了面試中有關應聘者的領導能力、決策能力、解決問題能力、創新能力、溝通能力的行為性問題,并提出了回答此類問題的核心框架:①簡單描述你當時所面臨的問題或任務;②細述你當時是采取何種措施和步驟來解決問題或完成任務的;③陳述該問題或任務處理的結果。本期筆者將和大家一起探討與應聘者的組織策劃能力、團隊合作能力、抗壓適應能力、注重細節和工作標準能力相關的行為性問題,繼續引導應聘者根據以上核心框架來思考并回答這些問題。

關于應聘者的組織策劃能力

① Tell me about a time when you had to plan and coordinate a project from start to finish.② Describe a situation in which you had to schedule your activities to meet an objective.問題①要求應聘者舉例說明自己過去曾策劃和協調的一個完整的工作項目。問題②要求應聘者描述一下自己是如何安排工作進度,從而實現一個具體的目標的。兩個問題的設置旨在考察應聘者設置項目目標、安排項目工作進度、處理項目具體任務的能力。通過這些問題,還可以考察應聘者是否具備合理調配資源并有效分配任務以實現目標的能力。

① [具體任務] I headed up a project which involved sales personnel and engineers.[執行步驟] I organized a meeting to get everyone together to brainstorm and get his or her input.From this meeting I drew up a plan, taking the best of the ideas.I organized teams, balancing the mixture of technical and non-technical people.We had a deadline to meet, so I did periodic checks with the teams.After three weeks, we were exceeding expectations, and were able to begin implementation of the plan.[完成結果] It was a great success, and I was commended for my leadership, but I was most proud of the team spirit and cooperation.② [具體任務] I had to complete a technical report every month.This involved collecting a large amount of information from different departments.[執行步驟] I scheduled all the data collecting tasks.Each department was given a monthly deadline to submit information to me and I scheduled reminders to be sent out before the deadline.I set aside a time in my diary each month to check all the information.Then I allocated time for writing up the report.[完成結果] This worked well and I comfortably met my deadline.關于應聘者的團隊合作能力

① What kinds of people do you have difficulties working with?

② Describe a time when you demonstrated the ability to be an effective team member.問題①要求應聘者具體說明和哪一類人共事有困難。通過這個問題,主考官想從側面了解一下應聘者的團隊合作能力。應聘者在回答這一問題時,比較明智的選擇是如實講述自己不擅長與某類人共事,但盡量將回答的重心放在如何成功地與此類人溝通方面。應聘者可以首先簡述自己不愿和這類人共事的原因,然后說明自己如何積極與他們溝通并取得共識,從而解決問題,最后別忘了強調自己從中學到的東西。問題②旨在考察應聘者是否具備與新團隊成員培養良好合作關系并為團隊作貢獻的能力。應聘者應舉例說明自己是如何與新團隊成員積極溝通培養良好關系,以及自己是如何理解團隊目標并為團隊作出重要貢獻的。

① [具體問題] In my last two jobs I have worked with people from different backgrounds and cultures.The only time I had difficulty was with people who were dishonest about work issues.[解決措施] I worked with one man who was taking credit for the work that his team accomplished.I had an opportunity to talk with him one day and explained how he was affecting the morale.He became very upset that others saw him that way, and said he was unaware of his behavior or the reactions of others.[處理結果] His behavior changed after our talk.What I learned from that experience is that sometimes what we perceive about others is not always the case if we check it out.② [具體問題] I was transferred to a new team at my last company.The team members were not welcoming, and I was not included in their meeting discussions.[解決措施] I asked each team member to talk to me about their expectations of me as part of their team.I explained that I understood their reluctance to trust and accept me straight away, but I wanted to make positive contributions to the team.We discussed team objectives, individual roles and working styles and started to develop a rapport with each other.I made sure that I asked for their advice and feedback initially, and gradually I earned their trust.[處理結果] The team learned to be more flexible in their approach to new staff members, and I learned that one has to earn trust and acceptance.Our team works really cohesively towards its goals now.關于應聘者的抗壓適應能力

① Tell me about how you worked effectively under pressure.② Tell me about a time when you had to quickly adjust your work priorities to meet changing demands.問題①要求應聘者描述一下自己如何在壓力下成功完成工作。通過這個問題,主考官想了解應聘者是否能在壓力巨大或工作條件困難的情況下成功完成工作任務。回答這種問題,應聘者要舉出實例,著重強調自己具備沉著冷靜地面對壓力的素質,并懂得如何為自己減壓。問題②考察應聘者是否具備為滿足不同的工作需求而調整工作重心的能力。應聘者在回答這一問題時,應舉出代表性的例子強調自己能夠有效調整自己,以適應不同環境下的工作,同時履行不同職責。

① [具體任務] While at the KDC factory, we were faced with a sudden and big order increase for the power tools.It was for a new customer and urgent.[執行步驟] I immediately sat down with the production supervisor and manager.We were able to make a workable plan that guaranteed materials were available and met the production deadline.We also paid a few visits to this customer to make sure that we completely understood their needs.[完成結果] While it was challenging and involved long hours, the pay-off was a signed contract with this new customer.② [具體任務] I was in the middle of planning a new product launch for the company when I was asked to prepare a feasibility report for a big project we were tendering for.[執行步驟] I made an outline of the information I needed immediately for the report and assigned a portion to each of my staff.I spent the next couple of days drawing up schedules of the tasks that needed to be carried out to complete the report and meeting with staff members to brief them and get feedback.I was then able to refocus on completing the new product launch on time.[完成結果] The feasibility report was completed on time with great efforts made by each staff member, and I didn’t miss the deadline of the new product launch.關于應聘者在注重細節和工作標準方面的能力

① Describe what you did to control mistakes in your work.② Tell me about a time when you were not satisfied with your work performance.What did you do about it?

問題①要求應聘者描述一下自己是如何控制工作中的失誤的。通過這一問題,主考官想了解應聘者是否能全面關注工作任務中各方面的細節,并準確無誤地完成任務。應聘者在回答該問題時,應強調自己是一個嚴格、細心的人,在工作中十分注重細節,并且經常檢查細節方面的問題,從而能有效杜絕失誤的出現。問題②要求應聘者舉例說明對自己工作表現有哪些不滿意的地方。主考官想通過這一問題了解應聘者如何為自己制定具體的工作標準,以及在工作出現問題時能否及時予以糾正。在回答該問題時,應聘者應強調自己一直為自己的工作設置非常高的標準,一旦發現工作表現不符合標準時,總是積極地采取措施,彌補不足之處。① [具體任務] In my last position I had to make all the conference arrangements for my line director.[執行步驟] I listened carefully, wrote down what he needed and then read it back to him to confirm that I had everything right.I would also follow up with a detailed email to check again.Once I had made the arrangements I would set up a time to get his feedback and check I had everything he needed.I then followed this up with an email with all the confirmed details.[完成結果] This was time-consuming for both of us, but it meant that no errors were made in the arrangements.It would have been frustrating and costly not to have made such thorough checks.② [具體問題] Once my sales performance review rating was lower than I had expected.[解決措施] I met with my line director to make an action plan for improvement and set very specific sales targets to be met on a monthly basis.I worked very hard to meet these targets and constantly monitored my sales performance.I also asked for regular feedback about my performance.[處理結果] After six months, my line director conducted another review and my rating was much higher.總之,在面試過程中,主考官主要想通過行為性問題了解應聘者在某一特定情形下的具體表現,從而考察應聘者是否符合應聘職位的具體要求。在回答問題前,應聘者應仔細聆聽問題,給出的回答要盡量明確、詳細,以便主考官從中了解你是否真正具備該職位所需要的技能和素質。以下筆者補充提供了一些類似的常見行為性面試問題,以供應聘者實戰演練:① Give an example of an occasion when you used logic to solve a problem.② Give an example of a goal you reached and tell me how you achieved it.③ Describe a decision you made that was unpopular and how you handled it.④ What do you do when your schedule is interrupted? Give an example of how you handle it.⑤ Have you had to convince a team to work on a project they weren’t thrilled about? How did you do it?

⑥ Have you handled a difficult situation with a co-worker? How?

第三篇：外企面試最刁鉆10個問題

外企面試最刁鉆10個問題

2009-4-13 來源：價值中國 作者：武巍

1.請介紹一下你自己。,2.在學校你最不喜歡的課程是什么？為什么？,3.說說你最大的優缺點？,4.你認為你在學校屬于好學生嗎？,5.說說你的家庭。,6.說說你對行業、技術發展趨勢的看法？,7.就你申請的這個職位，你認為你還欠缺什么？,8.你期望的工資是多少？,9.你能給公司帶來什么？,10.你還有什么問題嗎？,外企中各式各樣的問題千奇百怪，是人員眼花繚亂，作為一個一直在世界500強工作的人力資源工作者，武巍的總結的外企面試10大問題希望對各位有用：

1.請介紹一下你自己。

這是外企常問的問題。一般人回答這個問題過于平常，只說姓名、年齡、愛好、工作經驗，這些在簡歷上都有，其實，外企最希望知道的是求職者能否勝任工作，包括：最強的技能、最深入研究的知識領域、個性中最積極的部分、做過的最成功的事，主要的成就等，這些都可以和學習無關，也可以和學習有關，但要突出積極的個性和做事的能力，說得合情合理外企才會相信。外企很重視一個人的禮貌，求職者要尊重考官，在回答每個問題之后都說一句“謝謝”。外企喜歡有禮貌的求職者。

2.在學校你最不喜歡的課程是什么？為什么？

這個問題外企不希望求職者直接回答“數學”、“體育”之類的具體課程，如果直接回答還說明了理由，不僅代表求職者對這個學科不感興趣，可能還代表將來也會對要完成的某些工作沒有興趣。這個問題外企招聘者最想從求職者口里聽到：我可能對個別科目不是特別感興趣，但是正因為這樣，我會花更多的時間去學習這門課程，通過學習對原本不感興趣的科目也開始有了興趣，對于本來就有興趣的科目我自然學習得更認真，所以各門課的成績較為平衡。通過這樣的問題，外企可以找到對任何事情都很感興趣的求職者。

3.說說你最大的優缺點？

這個問題外企問的概率很大，通常不希望聽到直接回答的缺點是什么等，如果求職者說自己小心眼、愛忌妒人、非常懶、脾氣大、工作效率低，外企肯定不會錄用你。外企喜歡求職者從自己的優點說起，中間加一些小缺點，最后再把問題轉回到優點上，突出優點的部分。外企喜歡聰明的求職者。

4.你認為你在學校屬于好學生嗎？

外企的招聘者很精明，問這個問題可以試探出很多問題：如果求職者學習成績好，就會說：“是的，我的成績很好，所有的成績都很優異。當然，判斷一個學生是不是好學生有很多標準，在學校期間我認為成績是重要的，其他方面包括思想道德、實踐經驗、團隊精神、溝通能力也都是很重要的，我在這些方面也做得很好，應該說我是一個全面發展的學生。”如果求職者成績不盡理想，便會說：“我認為是不是一個好學生的標準是多元化的，我的學習成績還可以，在其他方面我的表現也很突出，比如我去很多地方實習過，我很喜歡在快節奏和壓力下工作，我在學生會組織過××活動，鍛煉了我的團隊合作精神和組織能力。”經驗的招聘者一聽就會明白，外企喜歡誠實的求職者。

5.說說你的家庭。

外企面試時詢問家庭問題不是非要知道求職者家庭的情況，探究隱私，外企不喜歡探究個人隱私，而是要了解家庭背景對求職者的塑造和影響。外企希望聽到的重點也在于家庭(續致信網上一頁內容)對求職者的積極影響。外企最喜歡聽到的是：我很愛我的家庭！我的家庭一向很和睦，雖然我的父親和母親都是普通人，但是從小，我就看到我父親起早貪黑，每天工作特別勤勞，他的行動無形中培養了我認真負責的態度和勤勞的精神。我母親為人善良，對人熱情，特別樂于助人，所以在單位人緣很好，她的一言一行也一直在教導我做人的道理。外企相信，和睦的家庭關系對一個人的成長有潛移默化的影響。

6.說說你對行業、技術發展趨勢的看法？

外企對這個問題很感興趣，只有有備而來的求職者能夠過關。求職者可以直接在網上查找對你所申請的行業部門的信息，只有深入了解才能產生獨特的見解。外企認為最聰明的求職者是對所面試的公司預先了解很多，包括公司各個部門，發展情況，在面試回答問題的時候可以提到所了解的情況，外企歡迎進入企業的人是“知己”，而不是“盲人”。

7.就你申請的這個職位，你認為你還欠缺什么？

外企喜歡問求職者弱點，但精明的求職者一般不直接回答。他們希望看到這樣的求職者：繼續重復自己的優勢，然后說：“對于這個職位和我的能力來說，我相信自己是可以勝任的，只是缺乏經驗，這個問題我想我可以進入公司以后以最短的時間來解決，我的學習能力很強，我相信可以很快融入公司的企業文化，進入工作狀態。”外企喜歡能夠巧妙地躲過難題的求職者。

8.你期望的是多少？

外企的工資水平是很靈活的，何種能力拿何種工資。外企喜歡直率的人，但這個問題卻不能正面回答，外企希望聽到：“以我的能力和我的優勢，我完全可以勝任這個職位，我相信我可以做得很好。但是貴公司對這個職位的描述不是很具體，我想還可以延后再討論”。外企歡迎求職者給其定薪的自由度，而不是咬準一個價碼。

9.你能給公司帶來什么？

外企很想知道未來的員工能為企業做什么，求職者應再次重復自己的優勢，然后說：“就我的能力，我可以做一個優秀的員工在組織中發揮能力，給組織帶來高效率和更多的收益”。外企喜歡求職者就申請的職位表明自己的能力，比如申請營銷之類的職位，可以說：“我可以開發大量的新客戶，同時，對老客戶做更全面周到的服務，開發老客戶的新需求和消費。”等等。

10.你還有什么問題嗎？

外企的這個問題看上去可有可無，其實很關鍵，外企不喜歡說“沒有問題”的人，因為其很注重員

工的個性和創新能力。外企不喜歡求職者問個人福利之類的問題，如果有人這樣問：貴公司對新入公司的員工有沒有什么培訓項目，我可以參加嗎？或者說貴公司的晉升機制是什么樣的？外企將很歡迎，因為體現出你對學習的熱情和對公司的忠誠度以及你的上進心。

這是個問題是重要的，但自身平時的積累和歷練還是很重要的，武巍祝各位在自己的職場道路上一路走好。

第四篇：透析外企面試,如何回答面試中的行為性問題(上)

透析外企面試（5）：如何回答面試中的行為性問題（上）

在外企面試中,主考官除了就簡歷上所列出的相關信息提問外,還會要求你講述你曾經遇到的一個具體問題或任務,并介紹你是如何處理這一問題或任務的,以及最后的處理結果如何。與此同時,主考官還可能會對你敘述的細節進行追問,以便從中更全面地了解你的相關素質。由于這類問題主要考查應聘者過去的行為表現,故被稱為“行為性問題”。具體而言,面試中常見的行為性問題涉及的方面包括應聘者的領導能力、決策能力、解決問題的能力、創新能力、溝通能力、組織策劃能力、團隊合作能力、抗壓能力、適應能力、注重細節的能力等。

關于應聘者的領導能力

Tell me how you went about setting the goals for your team members and gaining commitment from them.通過這一問題,主考官主要想了解應聘者是如何通過設置團隊目標來領導自己的團隊,以及采取了何種方法或手段來引導團隊成員實現目標。在回答這一問題時,應聘者應當使用恰當的例子,充分說明自己擅長制定團隊目標并領導團隊成員實現目標。以下回答針對的是如何成功地為銷售團隊制定目標,以及制定目標會帶來怎樣的好處。

[具體任務] I needed to set the sales team objectives for the next year.[執行步驟] I referred to the sales department goals for the next year to decide which activities and tasks our team should concentrate on.I clearly communicated the relationship between

our team goals and the department goals to my team members and explained which activities would best result in achieving these goals.[完成結果] The members really benefited from having a clear idea of the team goals and how we could contribute to achieving them.Having clear goals meant they were able to see how each of them was an essential part of the team’s success, and this motivated them towards achieving the goals.關于應聘者的決策能力

Tell me about an important decision you made in your previous job.通過這一問題,主考官想要了解的是應聘者能否作出思維縝密的決策,是否具備果斷的決策能力。在回答這一問題時,應聘者首先應該分析各種影響自己決策的因素,然后權衡各種選擇,最后作出最妥當的決策。以下參考回答是關于如何更經濟地為公司采購原材料。

[具體任務] I was in charge of the purchase of raw materials for our company.[執行步驟] We always ordered a month’s supply at a time to keep inventory costs low.I had to decide whether to keep doing this or buy six months’ supply and get a discount for ordering such a big volume and escape possible future price increases.I did some research and figured out that we could reduce our costs by buying for six months, especially since the amount we used remained practically unchanged month on month.[完成結果] It

turned out that I was right, and the prices increased quite a lot during those six months.關于應聘者解決問題的能力

Describe a thorny problem you had to solve in your last job.這個問題旨在考查應聘者識別問題、分析問題和解決問題的能力。應聘者首先應從自己的工作經歷中尋找一個與所應聘職位密切相關的實例,然后說明自己是如何處理這一問題的,并對處理結果加以描述。此外,應聘者選擇的實例最好是自己成功解決的問題。以下參考回答是關于如何成功處理客戶對質量低劣產品的投訴。

[具體問題] Last July, we were receiving a lot of complaints about the poor quality of our products.[解決措施] I met with the staff concerned in the Quality Control Department and discovered that the problem seemed to be with the poor raw materials from our vendors.I investigated and found that the system for checking the quality of raw materials was outdated.Then, an up-to-date system for checking the quality of raw materials was quickly introduced.[處理結果] This sorted out the problem and we had fewer complaints from our clients.關于應聘者的創新能力

Tell me about a suggestion that you have recently made to your manager.這一問題是用來了解應聘者是否具備積極主動的創新思維能力,是否能夠為公司提供一些有益的創意。應聘者從過去的工作經歷中搜尋的相關案例,要能說明自己能夠積極主動地為公司提供有益于公司發展的建議。以下參考回答是關于如何說服上司為采購部的員工提供一次有關即將上市的新產品的培訓。

[具體問題] I worked in the Purchasing Department and the company was launching a new product.The Sales Department had in-depth training on it, but we had none.[解決建議] I suggested that the Purchasing Department should also receive the training so that we would better understand what components should be purchased and be able to ask our vendors some wise questions.It was agreed that we would all undergo a short version of the training.[處理結果] This meant that we could deal professionally with our vendors and it also motivated us, feeling part of the launch excitement.關于應聘者的溝通能力

Describe a situation where you negotiated with your manager to reach an agreement.通過這一問題,主考官想要了解應聘者是否具備明確傳遞信息的能力以及為獲得雙贏結果的溝通能力。回答該問題時,應聘者應首先簡單介紹具體問題,然后詳細闡釋自己如何以合作的方式和態度與對方一起商討問題,以及自己如何以充分的論據說服對方接受自己提出的解決方案;最后簡述一下處理的結果。以下參考回答是關于如何說

服主管為其下屬完成項目任務提供更多的時間。

[具體問題] My supervisor gave me an unreasonable deadline to complete a project.[解決方案] I asked him how he had come up with the deadline.He said that it was based on his deadline to present the project to his line manager.Then, I detailed every step that needed to be taken to complete the project and how long each step would realistically take.After that, we discussed possible ways of reducing these time frames, and I suggested allocating more resources to the project.Finally, I was asked to put together a project proposal that covered what we had discussed and he would use this to negotiate with his line manager for a more realistic time line.[處理結果] The result was that we were able to settle on a plan that worked for both of us.筆者希望以上介紹的問題與應答思路會對讀者有所幫助。讀者可以根據參考回答中所提供的框架,結合自己的工作經歷,應答主考官的問題。面試中的行為性問題涉及面頗廣,限于篇幅,其余內容將在下期進行詳細介紹。

第五篇：外企面試常見問題及回答技巧

*我們為什么要聘用你？（目的：測試沉靜與自信）給一個簡短、有禮貌的回答：“我能做好我要做的事情”、“我相信自己，我想得到這份工作”。*為什么你想到這里來工作？（目的：測試對一項工作的準備能力和自我表達能力）事實上，面試是求職者入公司所做的第一件工作，那么，為此項工作所做的準備，就可以反映出一個人對工作的準備能力。因為你在此前必須進行大量的準備來了解這家公司。組織幾個原因，最好是簡短而切合實際的。*這個職位最吸引你的是什么？（目的：讓你表現對這個公司、這份工作的看法）回答應使考官確認你具備他要求的素質。*你是否喜歡你老板的職位？（目的：測試你對未來的設計能力）回答當然是“ＹＥＳ”，如你不滿意，可補充：“當我有這個評測能力時”，或“有這樣一個空缺時吧”。*是否愿意去公司派你去的那個地方？（目的：公司希望能找多面準備的員工）如果你回答“ＮＯ”，你可能會因此而失掉這份工作，記住：你被雇用后，你可以和公司就這個問題再行談判。*誰曾經給你最大的影響？（目的：了解你的手段）選一個名字即可，最好是你過去的老師等，再簡短準備幾句說明為什么。*你將在這家公司呆多久？（目的：公司希望排除短期員工）回答這樣的問題，你該持有一種明確的態度，即：能待多久待多久，盡可能長，“我在這里繼續學習和完善自己。”*你最大的成就是什么？（目的：測試你的總結能力）準備一兩個成功的小故事。*能提供一些參考證明嗎？（目的：了解你的手段）你該準備好一些相關的整潔的打印件，并有現在的電話和地址。*未來的五年，你想成為什么樣子？（目的：測試你對未來的設計能力）你事業的目標回答一定要得體，根據你的能力和經歷。*有和工作相關的訓練或品質嗎？（目的：看你的自測能力和自信程度）說明要短，舉兩三個最重要的品質，要有事實依據。*導致你成功的因素是什么？（目的：總結能力）回答要短，讓考官自己去探究，比如只一句話：“我喜歡挑戰性工作。”　*你還有什么問題嗎？（目的：看你的思考能力和溝通能力）你必須回答“當然。你要準備通過你的發問，了解更多關于這家公司、這次面試、這份工作的信息。