第一篇：高考英語應(yīng)用文專題-投訴信(lw)

投訴信

對(duì)所遇到的困擾，惡劣的服務(wù)態(tài)度，劣質(zhì)的產(chǎn)品等提出抗議和改進(jìn)的建議.內(nèi)容有理.批評(píng)有節(jié).語言注意點(diǎn)投訴信應(yīng)重點(diǎn)表明投訴的原因，敘事應(yīng)客觀、準(zhǔn)確、簡(jiǎn)潔.最后提出的解決方法應(yīng)切實(shí)可行.在表達(dá)自己的不滿時(shí),語言要把握分寸,不失風(fēng)度.1.說明投訴的對(duì)象2.闡述投訴的具體原因3.表示希望投訴后能盡快得到改正 ①I am_____________(寫信人身份)。②I venture to write you a letter about_____________(抱怨內(nèi)容)。

③The focus of the complaint is_____________(抱怨內(nèi)容的核心)。④For one thing,_____________(抱怨內(nèi)容的一個(gè)方面)。⑤For another,_____________(抱怨內(nèi)容的另一方面)。

⑥Honestly speaking,_____________(客觀的評(píng)論)。⑦But_____________(抱怨產(chǎn)生的原因)。⑧All in all,There is still much room for improvement.⑨Before I take any further action,I do hope_____________(表達(dá)本人的愿望)。⑩Thank you for your time and kind consideration.【篇首句】介紹自己，說明寫作目的：投訴。

l I’m Li Hua.I feel bad to trouble you but I’m afraid that I have to make a complaint about your restaurant.我是李華。很不想給你添麻煩。但是，恐怕我不得不對(duì)你們餐館進(jìn)行投訴。l I’m writing to you to complain about...我寫信是投訴......l I want to express my dissatisfaction about the woolen scarf I bought from your company.我想要表達(dá)我對(duì)從你們公司買的羊毛圍巾的不滿。

【篇中句】說明投訴問題、后果，并提出合理建議。

l While I was on holiday in Hong Kong about a week ago,I bought a green shirt for 300 HK dollars in your shop,but there seems to be something wrong with it.When it's washed,it fades in color.Now I can't wear it.l 大概一周前我在香港度假的時(shí)候，我在你們店里花300港元買了一件綠色襯衫，但是看上去似乎有一些狀況。當(dāng)被洗的時(shí)候，它會(huì)掉色。現(xiàn)在，我不能穿了。

l It arrived on time the day before yesterday.But when I checked it,I found a hole in the middle.I was astonished because the hole was obvious and I didn't think you should neglect this deficiency（缺陷）.它是前天按時(shí)到的。但是當(dāng)我檢查時(shí)，我發(fā)現(xiàn)中間有個(gè)洞。我很震驚，因?yàn)檫@個(gè)洞和明顯，我認(rèn)為你們不應(yīng)該忽略這個(gè)缺陷。

l I have dialed your service number for several times but it was always busy.我多次撥打你們的服務(wù)電話，但它總是占線。l Now this problem keeps worrying me.現(xiàn)在這個(gè)問題一直在困擾我。

l To improve the situation,you can take the following measures.為了改善狀況，你們可以采取下面的措施。l Can you change a new one for me as soon as possible?你們可以盡快給我換件新的嗎？

l I insist you change a new one for me or give me a refund(退款).我堅(jiān)持你們給我換件新的或者給我退款。l How shall I send this scarf back to you?我怎么把這條圍巾寄還給你？

【篇尾句】希望給予考慮，并期待對(duì)方盡快回復(fù)。l Thanks for your consideration.感謝你的考慮。

l I hope you will give due attention to this matter.我希望你給予此事應(yīng)有的重視。l I believe you will take my complaint seriously.我相信你會(huì)認(rèn)真考慮我的投訴。l I’ll appreciate it if my demand is met.如果我的要求被滿足，我會(huì)非常感激。l I’m looking forward to your early reply.期待著你早日答復(fù)。

你是李華，兩周前你從網(wǎng)上一套書蟲系列讀物（Bookworm Series）昨天才到貨，且包裝破損，數(shù)量不足。請(qǐng)就此向網(wǎng)店客服寫郵件投訴。要點(diǎn)如下：1.介紹購(gòu)物情況2.反映存在問題3.提出解決方案

注意：1.詞數(shù)100詞左右2.可適當(dāng)增加細(xì)節(jié)，使行文連貫3.開頭結(jié)尾已給出，不計(jì)入總詞 To whom it may concern, I am one of your customers.I ordered a set of Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday.And much to my disappointment, the books were so poorly packed up that the cover of one book was torn.To make matters worse, it is not a complete set, as I found one book missing.I am sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem.I hope that you either return my money or deliver a new set of books to me.Besides, I’d like to be informed of the process of your dealing with my complaint.Looking forward to your reply.Sincerely, Li Hua

第二篇：高考英語應(yīng)用文專題-邀請(qǐng)信(lw)

高考應(yīng)用文專題-邀請(qǐng)信(linwan)高考應(yīng)用文專題-邀請(qǐng)信： 邀請(qǐng)信：

邀請(qǐng)信是邀請(qǐng)收信人參加某項(xiàng)活動(dòng)的書信，包含三個(gè)方面：1.邀請(qǐng)對(duì)方參加活動(dòng)的內(nèi)容、時(shí)間和地點(diǎn)2.與該活動(dòng)有關(guān)的注意事項(xiàng)3.期待對(duì)方接受邀請(qǐng)，并可表示感謝。Dear________，①How is everything with you?②I am writing to tell you that there will be a________(內(nèi)容)at/in________(地點(diǎn))on________(時(shí)間)．③We would be honored to have you there with us.④The occasion will start at____________(具體時(shí)間).⑤This will be followed by a_________(進(jìn)一步的安排)．⑥At around_____(時(shí)間)，________(另一個(gè)安排)．⑦Ring me up and tell me whether you will come or not,will you?⑧I really hope you can make it.⑨My phone number is________.⑩Looking forward to________.【篇首句】介紹自己，簡(jiǎn)要說明活動(dòng)，并邀請(qǐng)對(duì)方。

l I’m Wang Ming from YuWen School，the president of the Student Union.我是來自育文學(xué)校的學(xué)生會(huì)主席,王明。

l An English speaking contest of our school will be held on August 6.我們學(xué)校有一場(chǎng)英語演講比賽將在8月6號(hào)舉行。

l There will be a party in my garden on Sunday.周日，在我的花園里會(huì)舉行一場(chǎng)聚會(huì)。l I’m writing to invite you to…我寫信是邀請(qǐng)你……

l We sincerely hope you can attend it.我們真誠(chéng)希望你能夠參加。

l It’s my pleasure/a great honour for me to invite you to…我很榮幸的邀請(qǐng)你……

l It’s a pity that you have to go back to America soon.So a farewell party for you will be held in the Sun Club this Saturday evening.Could you come at 6:00 pm?很遺憾你不久就要回美國(guó)了。所以，這周六，在陽光俱樂部我們會(huì)為你舉行一個(gè)歡送會(huì)。下午六點(diǎn)你能來嗎？

【篇中句】介紹活動(dòng)具體內(nèi)容，并說明受邀人參加理由。

l We will start at 8:00 am and arrive there at 9:00.我們將會(huì)在上午八點(diǎn)出發(fā)，九點(diǎn)到達(dá)那里。l During the afternoon, we’ll…together.下午，我們會(huì)一起…… l Remember to take water and lunch with you.記得帶上水和午餐。

l I, on behalf of our school, sincerely invite you to visit our school.我代表我校，真誠(chéng)的邀請(qǐng)你來參觀我校。

l Since you are so eager to improve your English, it will prove to be a great chance.既然你如此渴望提高英語，這會(huì)是一個(gè)很好的機(jī)會(huì)。

l I’m sure that you will enjoy yourself there.我保證你在那里會(huì)過得很愉快。

【篇尾句】期待對(duì)方接受邀請(qǐng)，并期待對(duì)方盡快回復(fù)。

l Would you please let me know as soon as possible if you can accept my invitation? 請(qǐng)盡快告訴我你能否接受我的邀請(qǐng)好嗎？

l We will feel much honored if you could come.如果你能來，我們會(huì)非常榮幸。l We are looking forward to your coming.我們期待著你的到來。l I am longing to see you soon.我期待著盡早見到你。

假如你是學(xué)生會(huì)主席李華，你校定于下周五三點(diǎn)為高三學(xué)生舉辦 一場(chǎng)有關(guān)美國(guó)當(dāng)代文學(xué)的講座，有你邀請(qǐng)?jiān)谀阈Ｈ谓痰牡耐饧處烳r.Taylor做一次講座。請(qǐng)你根據(jù)以下要點(diǎn)給他發(fā)一封電子郵件(100詞左右)：

1.講座時(shí)間為兩小時(shí)。地點(diǎn)在學(xué)術(shù)報(bào)告廳。2.講座目的：讓學(xué)生對(duì)當(dāng)代美國(guó)文學(xué)有所了解。3.講座內(nèi)容：介紹幾部美國(guó)當(dāng)代的重要文學(xué)作品。Dear Mr.Taylor, To let the students of Senior Three in our school learn about modern American literature, our school is planting to hold a lecture next Friday.Therefore, I am writing to invited you to give this important lecture.The lecture, to be held at 3:pm next Friday in the lecture hall, will last about two hours.We are hoping that you will introduce some masterpieces of modern American literature to us so that we can gain knowledge of American literature in general.Will it be convenient for you to come and give us the lecture then? We would feel honored and pleased if you could come.With best wishes.Sincerely，高考英語應(yīng)用文專題-邀請(qǐng)信(linwan)高考應(yīng)用文專題-邀請(qǐng)信(linwan)Li hua 補(bǔ)充:

I'm writing to tell you my exciting plan for the summer holiday.I intend to join a Dragon Boat Training Camp.I wonder if you'd like to go with me.我寫信是想告訴你我暑假的激動(dòng)人心的計(jì)劃。我打算參加龍舟訓(xùn)練營(yíng)。我不知道是否可以和我一起去。

This camp will open on July 20th.It offers teenagers, like you and me, a chance to enjoy sports and learn about Chinese culture.If you are interested in it, let me know and I'll send you more information.這個(gè)營(yíng)地將于7月20日開放。它給像你我這樣的青少年提供了一個(gè)享受體育和學(xué)習(xí)中國(guó)文化的機(jī)會(huì)。如果你感興趣，請(qǐng)告訴我，我會(huì)給你更多的信息。

Hope to meet you at the training camp this summer.希望在這個(gè)夏天的訓(xùn)練營(yíng)認(rèn)識(shí)你。

participate v．參與 participant n．參與者anniversary n．周年 arrangement n．安排 presence n．出席，到場(chǎng)mutual adj．共同的高考英語應(yīng)用文專題-邀請(qǐng)信(linwan)

第三篇：高考英語作文之應(yīng)用文：投訴信

高考作文練習(xí)（1）應(yīng)用文：投訴信

作文：假設(shè)你是李華，五一期間你在淘寶網(wǎng)上購(gòu)買了一條褲子，作為顧客，你發(fā)現(xiàn)好幾處不滿意的地方。請(qǐng)你根據(jù)下面幾點(diǎn)自己不滿意的服務(wù)投訴商家。

1.發(fā)貨遲，遲收15天。

2.褲子顏色本該黑色，收到的卻是灰色。3.所選尺碼為27號(hào)，錯(cuò)發(fā)29號(hào)。4.提出理賠要求。注意：

1.字?jǐn)?shù)：100左右。

2.可以適當(dāng)增加細(xì)節(jié)，以使行文連貫。Dear Sir, _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ _______________________________________________________________________________、_______________________________________________________________________________、Yours, Li Hua 實(shí)用詞句：

1.Order /Purchase 購(gòu)買

refund 退款

replace 換貨

return 退回

postage 運(yùn)費(fèi)

2.3.4.5.I am writing to complain about...When I checked..., I noticed...Take full responsibility for it Be satisfied with

范文：

Dear Sir，I’m writing to you to make some complaints about the trousers I bought in your store the other day.To begin with, the color of the trousers I ordered was black, but what I received was grey.In addition, what fits me is size 27 while the size of the trousers I received was size 29, which is far larger for me.Worse still, the trousers should have been sent on May 1st.however, the date I got it was May 15th.I think you should take full responsibility for it and pay for the postage.I insist that you give me a satisfactory reply.I do want you to change a new pair of trousers or give me my money back as soon as possible.Yours,

第四篇：高考英語投訴信

應(yīng)用文

投訴信

一、題型特點(diǎn)與寫作思路

1、題型特點(diǎn)

投訴信是寫信人對(duì)產(chǎn)品或服務(wù)表示不滿的信件。常用于消費(fèi)者的利益受損、正常生活和工作受到干擾等令人傷腦筋的事情。寫投訴信時(shí)，要注意寫明投訴原委，用詞要恰當(dāng)。

2、寫作思路

第一步：表明投訴原因

第二步：列舉抱怨的具體問題，并說明問題帶來的后果。

第三步：提出合理的建議

二、投訴信常用詞匯與套用句型

一定要背下來的詞匯 Complain v.投訴

Disappointment n.失望 Ashamed adj.慚愧的 Dissatisfaction n.不滿 Investigate v.調(diào)查 Explanation n.解釋

一定要背下來的套用句型

1、I am writing to you to complain about...我寫信向你投訴。。

2、I wish to express my dissatisfaction/disappointment about...我想表達(dá)我對(duì)___的不滿/失望

3、I believe you will take my complaints seriously and...我相信你會(huì)認(rèn)真對(duì)待我的投訴，并且。。

4、I hope you will give due attention to this matter.希望你能對(duì)此事給予足夠的重視。

5、I hope you will kindly investigate...我希望你對(duì)____進(jìn)行調(diào)查。

6、To remedy the matter, i suggest making the following changes.為了補(bǔ)救這個(gè)問題，我建議做出以下改變

三、模板 Dear___, I am writing to complain about ____.I’m writing this letter to notify you about a problem i am having with____.The reason for my dissatisfaction is ____.First of all,____.Second/In addition,____.(Third,____.)What’s most unacceptable is that____.Frankly speaking,this is the worst experience i have ever had,and i would like to have this matter settled by____.Thank you for your consideration./I look forward to you early reply.Sincerely yours, _________

第五篇：高考英語應(yīng)用文---投訴信、咨詢信的寫作

投訴信的寫作

開頭: I am sorry to trouble you but I am afraid that I have to make a serious complaint.中間: 闡述問題發(fā)生的經(jīng)過和引起的結(jié)果。

結(jié)尾: I would be very grateful if you could look into the matter seriously as soon as possible.And I am looking forward to an early reply.咨詢信的寫作

開頭：說明寫信的目的

我是……，暑期計(jì)劃去做...。如果您能告知一些必要的信息，我將不勝感激。I am a …and planning to...this summer.I would be grateful if it’s so kind of you to give me some essential information.中間：詢問詳情

(1)首先，您能向我介紹一下……情況嗎？

First, could you please tell me something about your …?(2)其次，我想要知道...。

Second, I wonder if/whether/特殊疑問詞+陳述語序的從句.(3)我也想要知道...！

I would also like to know if/whether/特殊疑問詞+陳述語序的從句.(4)如果你能告訴我..., 我將不勝感激。

I would be much obliged to you if you let me know....結(jié)尾：表示謝意，期盼回復(fù)

如果您能回復(fù)，我將感激不盡。

I will appreciate it very much if you can give me a reply.