第一篇：高考英語投訴信

應用文

投訴信

一、題型特點與寫作思路

1、題型特點

投訴信是寫信人對產品或服務表示不滿的信件。常用于消費者的利益受損、正常生活和工作受到干擾等令人傷腦筋的事情。寫投訴信時，要注意寫明投訴原委，用詞要恰當。

2、寫作思路

第一步：表明投訴原因

第二步：列舉抱怨的具體問題，并說明問題帶來的后果。

第三步：提出合理的建議

二、投訴信常用詞匯與套用句型

一定要背下來的詞匯 Complain v.投訴

Disappointment n.失望 Ashamed adj.慚愧的 Dissatisfaction n.不滿 Investigate v.調查 Explanation n.解釋

一定要背下來的套用句型

1、I am writing to you to complain about...我寫信向你投訴。。

2、I wish to express my dissatisfaction/disappointment about...我想表達我對___的不滿/失望

3、I believe you will take my complaints seriously and...我相信你會認真對待我的投訴，并且。。

4、I hope you will give due attention to this matter.希望你能對此事給予足夠的重視。

5、I hope you will kindly investigate...我希望你對____進行調查。

6、To remedy the matter, i suggest making the following changes.為了補救這個問題，我建議做出以下改變

三、模板 Dear___, I am writing to complain about ____.I’m writing this letter to notify you about a problem i am having with____.The reason for my dissatisfaction is ____.First of all,____.Second/In addition,____.(Third,____.)What’s most unacceptable is that____.Frankly speaking,this is the worst experience i have ever had,and i would like to have this matter settled by____.Thank you for your consideration./I look forward to you early reply.Sincerely yours, _________

第二篇：高考英語作文投訴信

投訴信

Dear xiaoli: I am sorry to learn about the problem that has been troubling you recently.My suggestions are as follows:

First of all , you should complain directly to the general manager, presenting the warranty , or any other record given to you.Besides , I think it necessary for you to show him what is wrong with the laptop that you bought in their store.Tell him politely but firmly that your computer needs to be changed because it often has a black screen and does not work suddenly.If he ignores it, you had better take a further step---reporting the case to the local consumer’s

association to have your rights protected.I am looking forward to hearing good news from you.

第三篇：高考英語作文投訴信

高考英語作文投訴信范文

投訴信：湯姆在一家商店購得劣質商品，遂與營業員交涉。但該營業員對他態度粗暴，不予受理，湯姆為此向經理寫一封投訴信。January 3,2003 Dear Manager, Now I am writing to tell you that I bought a TV set from your shop several days ago.But when I brought it home and turned it on, I found it didn’t work properly.So I took it back to the shop and told the assistant what had happened.To my surprise, your assistant didn’t help me to solve the problem.On the contrary, he shouted at me rudely and refused to examine it.I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop.But today, I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously think of the interests of customers.I hope you will look into the matter and give me a reasonable explanation.I am waiting to know how you will deal with it.Thank you for your consideration and I am expecting an early reply.Sincerely yours，Tom

第四篇：高考英語應用文專題-投訴信(lw)

投訴信

對所遇到的困擾，惡劣的服務態度，劣質的產品等提出抗議和改進的建議.內容有理.批評有節.語言注意點投訴信應重點表明投訴的原因，敘事應客觀、準確、簡潔.最后提出的解決方法應切實可行.在表達自己的不滿時,語言要把握分寸,不失風度.1.說明投訴的對象2.闡述投訴的具體原因3.表示希望投訴后能盡快得到改正 ①I am_____________(寫信人身份)。②I venture to write you a letter about_____________(抱怨內容)。

③The focus of the complaint is_____________(抱怨內容的核心)。④For one thing,_____________(抱怨內容的一個方面)。⑤For another,_____________(抱怨內容的另一方面)。

⑥Honestly speaking,_____________(客觀的評論)。⑦But_____________(抱怨產生的原因)。⑧All in all,There is still much room for improvement.⑨Before I take any further action,I do hope_____________(表達本人的愿望)。⑩Thank you for your time and kind consideration.【篇首句】介紹自己，說明寫作目的：投訴。

l I’m Li Hua.I feel bad to trouble you but I’m afraid that I have to make a complaint about your restaurant.我是李華。很不想給你添麻煩。但是，恐怕我不得不對你們餐館進行投訴。l I’m writing to you to complain about...我寫信是投訴......l I want to express my dissatisfaction about the woolen scarf I bought from your company.我想要表達我對從你們公司買的羊毛圍巾的不滿。

【篇中句】說明投訴問題、后果，并提出合理建議。

l While I was on holiday in Hong Kong about a week ago,I bought a green shirt for 300 HK dollars in your shop,but there seems to be something wrong with it.When it's washed,it fades in color.Now I can't wear it.l 大概一周前我在香港度假的時候，我在你們店里花300港元買了一件綠色襯衫，但是看上去似乎有一些狀況。當被洗的時候，它會掉色。現在，我不能穿了。

l It arrived on time the day before yesterday.But when I checked it,I found a hole in the middle.I was astonished because the hole was obvious and I didn't think you should neglect this deficiency（缺陷）.它是前天按時到的。但是當我檢查時，我發現中間有個洞。我很震驚，因為這個洞和明顯，我認為你們不應該忽略這個缺陷。

l I have dialed your service number for several times but it was always busy.我多次撥打你們的服務電話，但它總是占線。l Now this problem keeps worrying me.現在這個問題一直在困擾我。

l To improve the situation,you can take the following measures.為了改善狀況，你們可以采取下面的措施。l Can you change a new one for me as soon as possible?你們可以盡快給我換件新的嗎？

l I insist you change a new one for me or give me a refund(退款).我堅持你們給我換件新的或者給我退款。l How shall I send this scarf back to you?我怎么把這條圍巾寄還給你？

【篇尾句】希望給予考慮，并期待對方盡快回復。l Thanks for your consideration.感謝你的考慮。

l I hope you will give due attention to this matter.我希望你給予此事應有的重視。l I believe you will take my complaint seriously.我相信你會認真考慮我的投訴。l I’ll appreciate it if my demand is met.如果我的要求被滿足，我會非常感激。l I’m looking forward to your early reply.期待著你早日答復。

你是李華，兩周前你從網上一套書蟲系列讀物（Bookworm Series）昨天才到貨，且包裝破損，數量不足。請就此向網店客服寫郵件投訴。要點如下：1.介紹購物情況2.反映存在問題3.提出解決方案

注意：1.詞數100詞左右2.可適當增加細節，使行文連貫3.開頭結尾已給出，不計入總詞 To whom it may concern, I am one of your customers.I ordered a set of Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday.And much to my disappointment, the books were so poorly packed up that the cover of one book was torn.To make matters worse, it is not a complete set, as I found one book missing.I am sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem.I hope that you either return my money or deliver a new set of books to me.Besides, I’d like to be informed of the process of your dealing with my complaint.Looking forward to your reply.Sincerely, Li Hua

第五篇：高考英語作文：一封投訴信

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優尼全能英語：高考英語作文：一封投訴信

假設你是李華，你在5月2日去一家商店買衣服。當你請一個王姓服務員幫你找適合你的型號的衣服時，她以忙為借口讓你自己找，你說你找不到才來讓她幫忙，她說你找不到就說明沒有。你對這位服務員的服務態度十分不滿，并寫信向該商店的銷售經理投訴該服務員。

注意：

1、詞數120左右；

2、信的開頭和結尾已為你寫好，但不計入總詞數；

3、可適當增加細節，以使行文連貫。范文：

May 5, 2006 Dear Sales Manager, This letter is a complaint concerning the actions of one of your salespersons.On Tuesday, May 5, 2012, around 2 P.m.., I went to your store to look for a T-shirt.When I asked a salesperson, Ms.Wang for help in finding my size, she informed me that she was busy and I would have to find one myself.I explained that the reason why I came to her was that I couldn’t find one.She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.I felt that Ms Wang was rude.I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.優尼全能英語提供純英式幼兒英語、兒童英語、少兒英語、青少兒英語、留學、游學英語培訓課程,。趕緊登陸優尼全能英語官網獲取免費試聽課程，開始英語學習之旅。