第一篇:求職面試問答中的6大經(jīng)典錯誤
求職面試問答中的6大經(jīng)典錯誤
豆瓣
薩拉?林恩?布朗在面試求職者的時候,When Sarah Lynn Brown is 最怕聽到他們說:“我希望利用我的能力,在這里得到成長和學(xué)習(xí)。”作為紐約咨詢公司Oceanic Partners的合伙人,她希望招聘的員工能給這家醫(yī)療保健咨詢公司增加價值。想要尋找濃郁的學(xué)習(xí)氛圍的求職者是來錯地方了——回學(xué)校去吧,她說。
布朗說:“我不知道這種說法是他們大學(xué)就業(yè)辦的什么人教他們的,但這樣的話會傳達一種錯誤的信息。如果有人對我說:‘我來這里是希望找到一個能發(fā)揮我才能的機會?!@時我的第一反應(yīng)是考慮‘你到底有沒有想過能為這家公司做些什么?’”
她經(jīng)常發(fā)現(xiàn),提前準備好的答案只能表明,求職者根本沒有研究過自己面試的公司或者公司面臨的挑戰(zhàn),所以,她很快就會結(jié)束面試。招聘人員和招聘經(jīng)理們給求職者的建議非常明確:不要再用事先編排好的話,別以為面試者想聽到
這樣的回答。
行為改變咨詢公司Grey Matters的創(chuàng)始人凱文?弗萊明表示:“大多數(shù)人面試的時候都會這樣想:‘我應(yīng)該說出我真正的想法呢,還是說他們想聽的話?’如果你曾經(jīng)因為說‘合適’的話而不是真實的話得到過回報,那么你肯定會選擇合適的而不是真實的回答,而且沿著這條路一直走到黑?!?/p>
弗萊明和其他專家認為,這是錯誤的。德科公司(Adecco)上個月公布的一項調(diào)查顯示,接受調(diào)查的500名招聘經(jīng)理interviewing job candidates, she dreads hearing them say, “I want to use my skills and grow and learn.” The partner at New York-based Oceanic Partners looks for new employees who can add value to the health care consulting business.Candidates seeking a rich learning environment are in the wrong place--go back to school, she says.“I don't know who in their college placement office is telling them to say this, but it sends the wrong message that it's all about you,” Brown says.“When someone says,'I'm here to find an opportunity to
utilize my skills,' my first impulse is
to think, 'Has it occurred to you to tell me what you're going to do for this company?' ” She usually finds that probing past the pat answers reveals a job
candidate who hasn't researched the company or its challenges, and she quickly ends the interview.Recruiters and hiring managers' advice to job seekers is clear: Stop using rehearsed phrases that you think the interviewer is expecting.“Most people have this bubble
above their head in a job interview: 'Do I say what I really think, or do I say what they want to hear?' ” says
中,34%的人表示,因為求職者在面試中不能清楚地回答問題,無法明確說明自己的能力或經(jīng)驗,因此無法得到工作機會。
面試中老生常談的話會暴露出求職者缺乏深度,沒有進行充分準備,或者態(tài)度與雇主的價值或文化不符?!?01道面試難題的巧問妙答》(301 Smart Answers to Tough Interview Questions)一書的作者維基?奧利佛認為:“作為一名被面試者,你的任務(wù)就是讓你和你的故事更加有趣,能與面試者產(chǎn)生共鳴。有些詞會讓人對你失去興趣。他們不會再關(guān)注你。你變成了白走一遭、陪太子讀書的眾多求職者中的一員。你沒能讓自己脫穎而出?!?于是,我們邀請布朗、奧利佛、弗萊明和其他招聘專家共同指出一些在求職面試中可能出現(xiàn)的、最不可容忍的重大錯誤,同時解釋一下為什么求職者應(yīng)該徹底忘掉這些說辭。
“我對公司所做的任何事情都很感興趣。”人們很自然會將自己描繪成是任何空缺職位的合適人選。但這是不現(xiàn)實的。招聘經(jīng)理想要找的是對于公司必須填補的空缺,既有能力又充滿激情的人,而不是不顧一切接受任何工作的人。
《職場登頂戰(zhàn)略》(Getting to the Top: Strategies for Career Success)一書的作者、硅谷招聘人凱瑟琳?烏爾里克稱,如果求職者能指出適合自己背景的具體職位,也可以兩頭下注。但一定要對公司進行詳細調(diào)查,分析它所處的競爭環(huán)境,以及具體職位所需要的能力,來為自己的主張?zhí)峁┲С帧?/p>
Kevin Fleming, founder of Grey Matters, a behavior change consulting firm.“If you've been rewarded in the world for saying the 'right' thing and not the real thing, you're going to go down this road [of] choosing to be right over being real.”
That's a mistake, according to Fleming and other experts.In an Adecco survey released last month, 34% of 500 hiring managers surveyed said candidates didn't get a job because of an inability to clearly answer questions and articulate skills or experiences in the interview.Cliché comments in job interviews can betray a lack of depth, insufficient preparation, or an attitude that is inconsistent with the employer's values or culture.“Your job as an interviewee is to make you and your story interesting and relevant to them,” says Vicky Oliver, author of 301 Smart Answers to Tough Interview Questions.“Some words just click people off.They stop focusing on you.You become one of the many candidates who strolled in there.You're not distinguishing yourself.”
With that in mind, we've asked Brown, Oliver, Fleming, and other hiring experts to identify the most egregious job interview blunders and explain why you should eliminate them from your vocabulary.“I am interested in everything this
“我是工作狂。您讓我做什么我就做什么?!蹦憧赡苷J為面試官希望聽到你能每周七天每天24小時工作,但實際上,他可能在想,你是不是不知道如何安排工作任務(wù)的優(yōu)先順序?
“他們一周得工作80個小時才能達到目標?或者說他們一周工作80個小時
是不是因為他們在正常工作日沒有效
率?”珍妮特?馬克思問道?!伴L時間
工作是好事,但越來越多的公司希望聘
用能夠融入到團隊的全面人才?!闭淠萏?馬克思是北卡羅來納州夏洛特市德
科公司的高級副總裁。
“我的工作成果沒有受到重視,所以我離開了那家公司。”要解釋簡歷中的空
白期,總是非常麻煩。但要記住,潛在的雇主可能會支持你的老東家。如果有面試官聽到你的成果不被重視,她可能
會想其中的原因。馬克思說:“聽到你
說的話,潛在雇主會認為你并不擅長自
company does.” It's natural to want to portray yourself as a good fit for any open position.But that's simply unrealistic.Hiring managersare looking for someone who will be skilled and passionate for the specific role the company needs to fill, not someone so desperate that he or she will take anything.You can hedge your bets if you can point to specific positions that fit with your background, says Kathryn Ullrich, a recruiter based in Silicon Valley and author of Getting to the Top, Strategies for Career Success.Make sure to back up your assertions with research you've done about the company, its competitive environment, and the skills needed for specific positions.“I'm a workaholic.I'll do whatever you want from me.” You may think the interviewer wants to hear that you'll be devoted to the job 24-7, but he may actually be wondering whether you simply don't know how to prioritize your tasks.“Do they need to work 80 hours a
week to hit their numbers, or are
they working 80 hours a week
because of their inability to be
effective during the normal …
workday?” asks Janette Marx, a
senior vice president at Adecco in Charlotte, N.C.“Working all the time
can be good, but more and more
companies want well-rounded
individuals that are part of the team.”
“My results weren't valued, so I left
the company.” It's always tricky to
explain a gap in your resume.But
己所做的工作。”
“并不是因為我的老板跟我合不來??”我們都知道不要說前任雇主的壞話。但即便在為自己開脫的時候,試圖用個性沖突或差勁的老板作為理由,remember that employers will
identify with other employers.When an interviewer hears your results weren't valued, she will wonder why.“What you're saying to the employer is you were not good at what you 你也可能陷入困境。
馬克思解釋說:“如果你說:‘我的老板讓工作變得非常難做,那里不是合適的工作環(huán)境,’這等于在告訴面試官,你無法很好地處理壓力。有的人會坦白地說:‘他總是大喊大叫?!瘽撆_詞是你做了什么讓他大喊大叫?你是沒能完成任務(wù)嗎?”
相反,你可以用具體的例子來解釋自己離開的原因。烏爾里克說:“更好的回答是:我是部門整合的犧牲品。我們部門原本有8個人,在兩年之內(nèi)被整合為一個4人團隊。我的績效非常優(yōu)秀,我可以給你許多參考。”
“我是善于團隊合作的人?!边@不僅是陳詞濫調(diào),而且對于某些面試官來說,你是在給他們敲響警鐘:你可能無法做出個人的貢獻。烏爾里克如果聽到“我們”的次數(shù)太多,她的汗毛都會豎起來。她說:“很多時候,人們會從部門的成功中獲益。但我還是想知道,你對團隊做出了哪些貢獻。你是團隊領(lǐng)導(dǎo)者還是麻煩制造者?或者你做的是制作電子表格這樣的枯燥工作?我需要知道你的具體職責?!?/p>
“我希望能做出貢獻。”當然了,許多人人進入一個領(lǐng)域是因為他們希望能產(chǎn)生影響。但到頭來,我們都是在為了工資而工作。把你的貢獻留給最喜歡的慈善活動吧。
布朗聽到這句話后,她會問:“對什么做貢獻?每次我提出這個問題,他們都
did,” Marx says.“It's not that my boss and I didn't get along...” We all know never to badmouth a former employer.But even in trying to explain yourself by citing a personality conflict or bad boss, you can get into hot water.“If you say, 'My boss made it really tough, it wasn't the right working environment,' that tells the interviewer you can't deal with stress well.Some people flat out say, 'He was a yeller.' The subtext is what did you do to make him yell? Did you not hit your deliverable?” Marx explains.Instead, offer specific examples to support the reason you left.“The better response is: 'I was a casualty of a department in which eight people have turned over in two years in a team of four people.My performance is stellar, and I can give you plenty of references,” Ullrich says.“I'm a team player.” Not only is this a huge cliché, it raises an alarm with some interviewers that you may not be able to make an individual contribution.Ullrich's hackles go up when she hears “we” too often.“A lot of times people can ride on the coattails of the department,” she says.“I still want to know what you
啞口無言。”(財富中文網(wǎng))譯者:劉進龍/汪皓
contributed to that team.Were you the leader, troublemaker, doing the spreadsheets and grunt work? I need to know what your role was.” “I'd like to make a contribution.” Sure, many people go into a field because they want to make a difference.But in the end, we work to earn a salary.Save the contributions for your favorite charities.When Brown hears this line, she asks, “A contribution to what? I've asked that, and they can't justify it.”
第二篇:15求職面試問答
第十一講模擬求職、銷售交流訓(xùn)練
一、模擬求職、銷售交流訓(xùn)練要求
1.以組合為單位,兩組合一起選擇模擬求職或模擬銷售交流,兩組合分別為“招聘者”、“求職者”或“銷售方”、“購物方”。
2.模擬求職各自身份及有關(guān)條件可以虛構(gòu),但內(nèi)容要具體。“求職者”可以虛構(gòu)自身必要條件,“招聘者”可以虛構(gòu)公司、部門招聘崗位及自己的職務(wù)。雙方立場不得發(fā)生轉(zhuǎn)變。如“求職者”自始至終想進“招聘者”所在部門,“招聘者”想方設(shè)法將其婉言拒之門外?!扒舐氄摺辈豢梢猿姓J自己不夠“應(yīng)聘”條件,“招聘者”不可以對“求職者”表示歡迎。雙方均不得有使交談“卡住”的言行。如“招聘者”不可以說“人已招滿”或“不招聘”之類的話語,“求職者”不可以有“我還不一定肯來呢”之類的言詞,雙方只能是努力說服對方?!扒舐氄摺苯M合逐一針對崗位參與求職,準備1分鐘的求職自我簡介,“招聘者”針對“求職者”各提三個問題,可選擇下面問題但需自己設(shè)定之外問題。最后選出認為優(yōu)秀的1人招聘,并說明理由,選出認為最理想的“招聘者”并說明理由。
3.銷售交流中推銷銷售方需有個簡單的銷售策劃介紹,必須具有的條件可以虛構(gòu),如所推銷的產(chǎn)品、質(zhì)地、質(zhì)量、價格、市場銷售狀況等的介紹。雙方的立場不得發(fā)生轉(zhuǎn)變。“銷售方”自始至終堅持說服“購物方”購商品,介紹自己的產(chǎn)品如何價廉物美,為對方所必需;“購物方”則多方挑剔并表現(xiàn)出“不甘不愿”。雙方不得有使交談“卡住”的言行,如“購物方”不可以說“我沒錢”之類的話語,“銷售方”不可以說“不買就算”之類的言詞,雙方只能是努力說服對方。最后購物方選出最佳銷售者并說明理由,銷售方選出最精明的購物者并說明理由。
附:資料一:常見求職面試問答解答
問題1:“請你自我介紹一下”。面試官讓你做自我介紹,其實是有好幾層的含義。
1)通過自我介紹,他可以基本了解你的口頭表達、溝通等能力;
2)他也可以基本判斷你是否了解該職位的要求,就像我們所知道的,你的自我介紹是 1
要與他們的職位需求相契合的,如果你連你未來工作的主要方向都不知道,那你自我描述時往往就是表述他們不感興趣的東西;
3)他們也可以通過這個來判斷你是否誠實,求職者有可能會在簡歷或者應(yīng)聘表上做手腳,但臨場的口頭表述往往是真實的;
另外,也可能你的簡歷撰寫得并不好,他希望能從你的口中了解更詳細的東西。但不管怎么說,還是一句話,自我介紹簡單扼要,抓住面試官感興趣的關(guān)鍵點。例如你去面試公關(guān)職位,你可能就要突出你的溝通能力,做到了這一點,你也就有了一個好的開端。
思路:
1、這是面試的必考題目。
2、介紹內(nèi)容要與個人簡歷相一致。
3、表述方式上盡量口語化。
4、要切中要害,不談無關(guān)、無用的內(nèi)容。
5、條理要清晰,層次要分明。
6、事先最好以文字的形式寫好背熟。
問題2:“談?wù)勀愕募彝デ闆r” 思路:1.家庭情況對于了解應(yīng)聘者的性格、觀念、心態(tài)等有一定的作用,這是招聘單位問該問題的主要原因。2.簡單地羅列家庭人口。3.宜強調(diào)溫馨和睦的家庭氛圍。4.宜強調(diào)父母對自己教育的重視。5.宜強調(diào)各位家庭成員的良好狀況。6.宜強調(diào)家庭成員對自己工作支持。7.宜強調(diào)自己對家庭的責任感。問題3:“你有什么業(yè)余愛好?”思路:1.業(yè)余愛好能在一定程度上反映應(yīng)聘者的性格、觀念、心態(tài),這是招聘單位問該問題的主要原因。2.最好不要說自己沒有業(yè)余愛好。3.不要說自己有那些庸俗的、令人感覺不好的愛好。4.最好不要說自己僅限于讀書、聽音樂、上網(wǎng),否則可能令面試官懷疑應(yīng)聘者性格孤僻。5.最好能有一些戶外的業(yè)余愛好來“點綴”你的形象。
問題4:“你最崇拜誰?”思路:1.最崇拜的人能在一定程度上反映應(yīng)聘者的性格、觀念、心態(tài),這是面試官問該問題的主要原因。2.不宜說自己誰都不崇拜。3.不宜說崇拜自己。4.不宜說崇拜一個虛幻的、或是不知名的人。5.不宜說崇拜一個明顯具有負面形象的人。6.所崇拜的人人最好與自己所應(yīng)聘的工作能“搭”上關(guān)系。7.最好說出自己所崇拜的人的哪些品質(zhì)、哪些思想感染著自己、鼓舞著自己。
問題5:“你的座右銘是什么?”思路:1.座右銘能在一定程度上反映應(yīng)聘者的性格、觀念、心態(tài),這是面試官問這個問題的主要原因。2.不宜說那些引起不好聯(lián)想的座右銘。3.不宜說那些太抽象的座右銘。4.不宜說太長的座右銘。5.座右銘最好能反映出自己某種優(yōu)秀品質(zhì)。6.參考答案——“只為成功找方法,不為失敗找借口”
問題6:“談?wù)勀愕娜秉c”思路:1.不宜說自己沒缺點。2.不宜把那些明顯的優(yōu)點說成缺點。3.不宜說出嚴重影響所應(yīng)聘工作的缺點。4.不宜說出令人不放心、不舒服的缺點。5.可以說出一些對于所應(yīng)聘工作“無關(guān)緊要”的缺點,甚至是一些表面上看是缺點,從工作的角度看卻是優(yōu)點的缺點。
問題7:“談一談你的一次失敗經(jīng)歷”思路:1.不宜說自己沒有失敗的經(jīng)歷。2.不宜把那些明顯的成功說成是失敗。3.不宜說出嚴重影響所應(yīng)聘工作的失敗經(jīng)歷。4.所談經(jīng)歷的結(jié)果應(yīng)是失敗的。5.宜說明失敗之前自己曾信心白倍、盡心盡力。6.說明僅僅是由于外在客觀原因?qū)е率 ?.失敗后自己很快振作起來,以更加飽滿的熱情面對以后的工作。
問題8:“你為什么選擇我們公司?”思路:1.面試官試圖從中了解你求職的動機、愿望以及對此項工作的態(tài)度。2.建議從行業(yè)、企業(yè)和崗位這三個角度來回答。3.參考答案——“我十分看好貴公司所在的行業(yè),我認為貴公司十分重視人才,而且這項工作很適合我,相信自己一定能做好?!?/p>
問題9:“對這項工作,你有哪些可預(yù)見的困難?”思路:1.不宜直接說出具體的困難,否則可能令對方懷疑應(yīng)聘者不行。2.可以嘗試迂回戰(zhàn)術(shù),說出應(yīng)聘者對困難所持有的態(tài)度——“工作中出現(xiàn)一些困難是正常的,也是難免的,但是只要有堅忍不拔的毅力、良好的合作精神以及事前周密而充分的準備,任何困難都是可以克服的?!?/p>
問題10:“如果我錄用你,你將怎樣開展工作”思路:1.如果應(yīng)聘者對于應(yīng)聘的職位缺乏足夠的了解,最好不要直接說出自己開展工作的具體辦法。2.可以嘗試采用迂回戰(zhàn)術(shù)來回答,如“首先聽取領(lǐng)導(dǎo)的指示和要求,然后就有關(guān)情況進行了解和熟悉,接下來制定一份近期的工作計劃并報領(lǐng)導(dǎo)批準,最后根據(jù)計劃開展工作?!?/p>
問題11:“與上級意見不一時,你將怎么辦?”思路:1.一般可以這樣回答“我會給上級以必要的解釋和提醒,在這種情況下,我會服從上級的意見?!?2.如果面試你的是總經(jīng)理,而你所應(yīng)聘的職位另有一位經(jīng)理,且這位經(jīng)理當時不在場,可以這樣回答:“對于非原則性問題,我會服從上級的意見,對于涉及公司利益的重大問題,我希望能向更高層領(lǐng)導(dǎo)反映?!?/p>
問題12:“我們?yōu)槭裁匆浻媚??”思路?.應(yīng)聘者最好站在招聘單位的角度來回答。2.招聘單位一般會錄用這樣的應(yīng)聘者:基本符合條件、對這份工作感興趣、有足夠的信心。3.如“我符合貴公司的招聘條件,憑我目前掌握的技能、高度的責任感和良
好的適應(yīng)能力及學(xué)習(xí)能力,完全能勝任這份工作。我十分希望能為貴公司服務(wù),如果貴公司給我這個機會,我一定能成為貴公司的棟梁!”
問題13:“你能為我們做什么?”思路:1.基本原則上“投其所好”。2.回答這個問題前應(yīng)聘者最好能“先發(fā)制人”,了解招聘單位期待這個職位所能發(fā)揮的作用。3.應(yīng)聘者可以根據(jù)自己的了解,結(jié)合自己在專業(yè)領(lǐng)域的優(yōu)勢來回答這個問題。
問題14:“你是應(yīng)屆畢業(yè)生,缺乏經(jīng)驗,如何能勝任這項工作?”思路:1.如果招聘單位對應(yīng)屆畢業(yè)生的應(yīng)聘者提出這個問題,說明招聘單位并不真正在乎“經(jīng)驗”,關(guān)鍵看應(yīng)聘者怎樣回答。2.對這個問題的回答最好要體現(xiàn)出應(yīng)聘者的誠懇、機智、果敢及敬業(yè)。3.如“作為應(yīng)屆畢業(yè)生,在工作經(jīng)驗方面的確會有所欠缺,因此在讀書期間我一直利用各種機會在這個行業(yè)里做兼職。我也發(fā)現(xiàn),實際工作遠比書本知識豐富、復(fù)雜。但我有較強的責任心、適應(yīng)能力和學(xué)習(xí)能力,而且比較勤奮,所以在兼職中均能圓滿完成各項工作,從中獲取的經(jīng)驗也令我受益非淺。請貴公司放心,學(xué)校所學(xué)及兼職的工作經(jīng)驗使我一定能勝任這個職位?!?/p>
問題15:“你希望與什么樣的上級共事?”思路:1.通過應(yīng)聘者對上級的“希望”可以判斷出應(yīng)聘者對自我要求的意識,這既上一個陷阱,又上一次機會。2.最好回避對上級具體的希望,多談對自己的要求。3.如“做為剛步入社會新人,我應(yīng)該多要求自己盡快熟悉環(huán)境、適應(yīng)環(huán)境,而不應(yīng)該對環(huán)境提出什么要求,只要能發(fā)揮我的專長就可以了?!?/p>
問題16:你認為公司所處的行業(yè)前景如何?解析:此題主要是了解求職者對行業(yè)及產(chǎn)業(yè)現(xiàn)況的理解及展望,因此,建議在面試前除了做一些功課,查閱一些行業(yè)資料,最好加上自己的理解。
問題17:你是否愿意從基層做起? 解析:主要考察應(yīng)聘者是否是一個踏實肯干而非眼高手低的人。職場新人可以表示自己愿意從基層開始鍛煉自己。
問題18:對未來有何打算?解析:要強調(diào)自己如有機會加入,一定努力為企業(yè)工作。在此基礎(chǔ)上,自己同企業(yè)一同發(fā)展,自己的職業(yè)生涯目標與企業(yè)目標息息相關(guān)。問題19:對薪水有什么要求? 思路:一般來講,建議求職者先去市場上了解一下這個職位的基本薪酬范圍。如果最后還是吃不準,不妨表示:自己最看重的是職業(yè)發(fā)展空間,薪水希望能符合貴公司的標準及和自己的付出相平衡。
問題20:你認為你有資格勝任你的職位嗎?如果不能你會怎么做?制勝回答:“要勝
任這個職位,肯定有許多新東西需要我去學(xué)習(xí),但是我學(xué)得很快。我相信我的能力和技能可以適應(yīng)這個工作。所以,實際上沒有什么障礙?!痹u價:這種回答除了道出學(xué)習(xí)新知識的必要外,應(yīng)聘者還展示了他勝任工作的信心。
同一個面試問題并非只有一個答案,而同一個答案并不是在任何面試場合都有效,關(guān)鍵在于應(yīng)聘者掌握了規(guī)律后,對面試的具體情況進行把握,有意識地揣摩面試官提出問題的心理背景,然后投其所好。
資料二:大學(xué)生面試的十個細節(jié)
與眾多大學(xué)生交流溝通,發(fā)現(xiàn)能輕松就業(yè)的大學(xué)生有十個非常細節(jié)的習(xí)慣,值得每個大學(xué)生或求職者去學(xué)習(xí):
1.保持充足自信并作好準備,機會永遠留給有準備的人.
2.修飾一下自己,讓自己至少看上去像個職業(yè)人士.(很多人比較鄙夷裝蒜,其實如果你能裝一輩子也就成功了最后!)
3.認真分析自己知識,背景,能力,愛好,性格等,給自己做好規(guī)劃然后確定自己的職業(yè)目標。大公司選行業(yè),小公司選老板。(選擇的技巧留給大家一起探討)
4.做好一份正式的簡歷,簡介明了,這是留給企業(yè)招聘這的第一印象。
5.投放你的簡歷前一定要盡可能多了解這個公司的背景,業(yè)務(wù),企業(yè)文化等內(nèi)容。
6.見企業(yè)HR前一定要面帶一付燦爛的笑容,沒有人愿意跟消極的人在一起工作。
7.面試期間一定當著面試官的面把手機關(guān)機,當面試官的電話響起的時候一定要禮貌的把電話提他(她),耐心等他處理完在繼續(xù)面試。
8.面試完,走出會議室一定要輕輕把門關(guān)上。同進會議室前一定要輕輕敲門一樣。
9.面試結(jié)束后一定要向面試官要一下聯(lián)系方式,以便以后詢問結(jié)果。
10.回去后,一定要及時向面試官發(fā)送一封感謝信:謝謝他給你見面機會,并真摯表示非常愿意為貴公司服務(wù),并把自己在公司工作的規(guī)劃報告遞交一份(一定要寫的真實,不要虛夸)。
以上是比較小的細節(jié),職場如戰(zhàn)場,變化無常。具體情況要以不變應(yīng)萬變。好好把握自己的未來,機會永遠留給有準備的人!
第三篇:酒店英語求職面試問答(最全)
酒店英語求職面試問答
面試官:Interviewer(R)面試者:Interviewee(E)
1.R:Tell me about yourself ?/Could you introduce yourself in English? 可以用英語介紹一下你自己嗎?
E:Good morning sir/madam.It is honor to meet you here and I really appreciate you offer me a chance of interview.Now let me introduce myself.My name is XXX , XXX is my hometown.I am a honest ,responsible and friendly person.I graduate from XXX University in 2012.My major is hotel management.I had a part-time job in Kempinski Hotel Beijing as a bellboy.I learned much when I got along with customers.So I like this kind of field very much and take it as my career.I am proud of applying for this job.If you give me a opportunity ,you will see my good performance at work.Finally ,I wish our hotel becomes the best one among this industry.Thank you for your time.早上好,先生/女士。很榮幸在這里見到你并且我很感激你給我這個面試的機會。
現(xiàn)在請讓我介紹一下我自己,我叫XXX,XXX 是我的故鄉(xiāng)。我是一個誠實、負責和好相處的人。我在2012年從XXX大學(xué)畢業(yè)。我的專業(yè)是酒店管理。在北京凱賓斯基飯店做過實習(xí)門童。我在與客人相處的過程中學(xué)到了很多。所以我喜歡并將它作為我的終身職業(yè)。
我很榮幸申請這份工作。如果你給我這個機會你將看到我在工作中的良好表現(xiàn)。最后我希望我們酒店成為酒店業(yè)界的典范,謝謝。
2.R:Tell me your your birthday? / What is youe date of birth? 你是哪天的生日呢?
E:I was born in August 18th ,1987.我出生于1987年8月18日
3.R:How tall are you?/How much is your weight? 你的身高/體重多少?
E:I am 180 centimeters and 70 kilogram.我身高180cm ,體重70千克。
4.R:What is your personality?What are you great strength? 你的性格如何?你的優(yōu)勢是什么?
E:I am honest responsible and warm-hearted.For example , In May 2010, I organized a travel group to Beijing for my students.I was responsible arranging rooms and contact with local guide.By my effort ,the trip was quite successful.It make me become more confident.我是一個負責和熱心的人。舉個例子,我曾在2010年八月我的同學(xué)組團去北京旅游。我負責安排房間和當?shù)貙?dǎo)游溝通。在我的努力下這趟旅游很成功,這令我感到很自信。
5.R:What are your three great weakness? 你的三個缺點是什么? E:First I am luck of enough work experiences.Second I need a all-around regular training.Last my skills of services need to improve.But I will learn and adopt to the new environment in short time.首先我缺少足夠的工作經(jīng)驗,其次我需要全方位的正規(guī)培訓(xùn),最后我的服務(wù)技巧需要完善。但是我很快的適應(yīng)新環(huán)境的。
6.R:What is your philosophy(人生觀)? E:(嚴肅狀)I hope to do what I like best, enjoying it and benefit from it.我希望我能做我喜歡的,享受其中并從中獲益。
7.R:How would you friends describe you? 你的朋友是這樣描述你的?
E:(稍等幾秒表慎重)They will say I am a always ready to help others and concern about them when they in trouble.他們會說我是一個隨時幫助別人并在別人陷入困境時關(guān)心他人的人。
R:Do you think you are introverted or extroverted? 你是外向性格還是內(nèi)向性格? E:It depends.When I focus on soms projects.I am introverted.Because I have to pay attention to it.While when I communicate with my friends.I always outgoing.這個要看情況。當我關(guān)注與一件事時我是內(nèi)向的。因為我必須關(guān)心與它。然而當我與朋友交流時,我總是外向的。
8.R:How do you normally handle criticism? 你是如何面對批評的?
E:If it is my mistake, I will accept constructive criticism.But if I am right.I hope we can discuss it later when we cool off.如果是我的錯,我會接受建設(shè)性的批評。但是如果我是對的,我希望我們能在冷靜之后再討論。
10.R:How do you handle your failure? 面對失敗你會如何做?
E: None of us was born “prefect”.But I must find out why I make such a mistake and I will learn lesson from it.我們沒有人生來就是完美的。但是我必須從錯誤中學(xué)到為什么會犯錯并吸取教訓(xùn)。
11.R:What amateur active have you ever taken part in? 你平時有哪些業(yè)余活動? E:My hobbies are reading, listing to music ,singing.And my favourite sports are riding bicycle and playing badminton.我喜歡閱讀、聽音樂、唱歌。我喜歡的運動有騎自行車和打羽毛球。
12.R:Would you mind introducing your family ?/ Please say something about your family? 你可以介紹一下你的家庭嗎?
E:There are three people in my in my family.My parents both are workers.My father is work hard everyday.He tell that a good staff should be responsible for his work on.My mother is a warm-hearted person so that all the people are willing to together with her.I love them very much.I hope to take care of them by my own effort.我的家有三個人。我的父母都是工人。我的爸爸每天努力工作,他教導(dǎo)我一個好員工應(yīng)該對自己的工作高度負責。
我的媽媽是一個熱心的人所以很多人都愿意和她在一起。我很愛他們,希望能夠痛過自己的努力照顧他們。
13.R:What courses did you study at school/university? 你在學(xué)校學(xué)習(xí)了哪些課程?
E:I studied courses in University including the housekeeping management , food and beverage management.Health and recreation management and so on.學(xué)習(xí)的課程有客房管理、餐飲管理、康樂管理和其他。
14.R:How do you like the level of your English skills? 你的英語水平怎樣?
E: I have got a CET4 certification.I am good at reading and writing.I can communicate with foreigners fluently.At school I have learned hotel english ,so I can handle the hotel affairs in English.我取得了四級證書??梢允炀毜拈喿x和寫作。我可以和外國客人流利交流。在學(xué)校是我學(xué)習(xí)過酒店英語可以用英語處理酒店事物。
15.R:Why do you think english is very important?為什么你認為英語很重要?
E: English is spoken all around the world.If my English is good I can travel around the world.Meanwhile it is a tool communication with others.英語是通行全世界的,如果我英語好的話就可以走遍全世界。同時這是一種和其他人交流的工具。
16:R:How do you like your senior leader who led you directly before? 以前領(lǐng)導(dǎo)你的主管怎么樣?
E:My leader helped me a lot.He give me many good suggestions and correct my mistakes in time.我的領(lǐng)導(dǎo)幫助了我很多。他給了我很多建議并及時糾正我的錯誤。
17.R:How do handle your conflict with your colleagues in your work? 你如何處理與同事在工作中的矛盾?
E:I think we should cool off.Then I tell him what I think in a polite way.And I hope to listening to his or her idea.我認為我們應(yīng)當冷靜。之后用禮貌的方式告訴我的想法。同時我也希望聽到他的看法。
18.R:What do find frustrating in a work situation? 在工作中讓你感到沮喪的情形時什么樣的?
E:If my customers did not satisfy my service or I made a mistake in work which make me frustrating.我的服務(wù)不能讓客人滿意或者我在工作中的錯誤讓我感到沮喪。
19.R:Could you list some difficulties during your work? And how did you conquer them? 在工作中你遇到過哪些困難? 你是怎樣克服的?
E:Customers often complain the speed of serving is too slow, they hope us to urge.In such a situation I always apologize first and speed up as fast as I can.客人總是抱怨服務(wù)的速度太慢,他們希望我們快一點。在這種情況下我總是表示歉意并盡快加快速度。
20.R:What basic principle do you apply to your work ? 你選擇應(yīng)聘這份工作的因素是什么?
E:Firstly this job should be what I interested in and Secondly it should have a huge space of development.首先這份工作我感興趣,還有它有很大的發(fā)展空間。
21.R:How do you know the message that we have this vacancy? 你是如何知道這個職位空缺的?
E: I know the information form your website.我從你們的網(wǎng)站得知的。
22.R:Why do you want to work on hotel ?為什么你想在酒店工作? E:Firstly , the hotel industry has a huge space of development in our city.Secondly, the hotel staff are required to have professional skills and awareness of cooperation.I want to practice myself in hotel industry.Thirdly, my major is hotel management ,I hope to make practical use of the knowledge that I learned in hotel services.第一酒店業(yè)在我們的城市有很大的發(fā)展空間。第二酒店員工需要專業(yè)的技能和合作意識,我希望能夠在酒店業(yè)鍛煉自己。第三我的專業(yè)是酒店管理,我希望將所學(xué)知識運用到酒店服務(wù)中去。
23.R:Why are you interested in our hotel ?為什么你對我們酒店感興趣?
E:Because we all ,know that our hotel is a International Chain Five-Star Hotel.So I believe that the hotel management level is very professional and it has a bright future.因為眾所周知我們酒店是一家國際五星級連鎖酒店,所以我信任酒店的管理水平會特別專業(yè),相信酒店會有遠大的前景。
24.R:If you enter our hotel ,what section would you like to work in?如果你進入我們酒店,你會選擇哪個部門?
E: I apply for the Concierge because I want to make face-to-face communications with guests so that I can give them my the best services.In addition , I hope by my effort I can become a Les chef d`or.我申請在禮賓部工作因為我希望能和客人做面對面的交流以為他們提供最好的服務(wù)。另外,我希望通過努力成為一名金鑰匙。25.R:Working in hotel is really hard so can you accept that? 在酒店工作是很累的,你可以接收嗎?
E:Yes.I am very health.This is a very good opportunity to practice myself.I do hope I can get this job.I promise I will work hard and make you satisfied.可以,我很健康。這是一個很好鍛煉我自己的機會。我發(fā)誓我會努力工作讓你滿意的。
26.R:If the guest complains to you, what do you do?如果客人向你投訴,你會怎么做?
E:I should patiently listen to reason that the guests complain about.If it is our problem I would contact the related departments to solve it , and try my best to make guests feel at satisfied.我會耐心的聽取客人投訴的理由。如果是我們的問題我會聯(lián)系有關(guān)部門進行解決,盡量的令客人滿意。
27.R:Do you think smiling is very important when you are working?你認為微笑在工作中重要嗎?
E:Smile is a kind of language which can be understand by everyone , especially in service industry, smile can make the guests feel at home.微笑是能被所有人理解的語言,特別是在服務(wù)行業(yè)微笑可以令客人感到賓至如歸。
28.R:How would you receive a difficult customers? 你服務(wù)過挑剔的客人嗎?
E:I will try all my best to meet the requirements of the guests.But if he or she demands exceeds, I have to politely to refuse him/her.我會盡我所能滿足客人的要求。但是如果他/她的要求過分的話,我會禮貌的解決他/她。
29.R:Can you work on shift?/Can you work overtime?你可以倒班嗎? 你可以加班嗎?
E:No problem ,I obey the arrangement of the hotel.沒問題,我服從酒店的安排。
30.R:If you are employ by the hotel , what will you do firstly?如果你被酒店錄取了,你首先會怎么做?
E:I will be the first to read the employee handbook and accept training.And at the same time I need to make a good relationship with my colleagues.Try all my best to adopt to the new environment and become a qualify staff in a short time.我會首先閱讀員工手冊并接受培訓(xùn)。并同時我需要和同事建立良好的關(guān)系。盡快在短時間內(nèi)適應(yīng)新環(huán)境成為合格員工。
31.R:What kind of treatment do you expected?你所希望的待遇是多少? E:I hope my efforts can be the same as what I contribution to the hotel.我希望我的待遇能夠和對酒店的貢獻成正比。
32.R:Beside the salary , what welfare attract your mostly?除了薪酬以外,還有什么福利是最吸引你的?
E:I am really interested in the training courses that hotel offers.我感興趣的有酒店提供的培訓(xùn)課程。
33.R:What are the five plans for yourself in the future?你在未來五年的計劃是怎樣的?
E:I hope to show my ability in this field and to become a qualified staff.Perhaps I will have an opportunity to engage a management position.我希望在這一領(lǐng)域展現(xiàn)我的能力成為一個合格員工?;蛟S在將來有機會獲得一個管理崗位。
34.R:How long will you work in our hotel?/ How long would you stay with this hotel? 你將會在我們酒店工作多久呢?
E:I will stay as long as I can keep learning and growing in our hotel.只要能在就酒店里持續(xù)學(xué)習(xí)和成長我就一直會留在酒店。
35.R:Do you have any question?你還有別的問題嗎? E: That is all.Thank you.就這些了,謝謝你。
第四篇:外企求職必備:面試精選英文問答
外企求職必備 強力推薦
想找一份滿意的工作嗎? 面試中面對外國老板連珠炮似的提問, 有沒有覺得心慌意亂、無所適從?求職過程中面試尤為重要,回答問題,如果能簡明扼要,真誠中肯,合乎老 外口味,那么錄取機會必定大大增加。當然,有的問題,也要輕描淡寫,以免言多必 失。本篇摘錄了若干面試中出現(xiàn)頻率較高的問題及精彩回答,希望能在您求職路上助您 一臂之力。
q: can you sell yourself in two minutes? go for it.(你能在兩分鐘內(nèi)自我推 薦嗎?大膽試試吧?。?/p>
a: with my qualifications and experience, i feel i am hardworking,responsible and diligent in any project i undertake.your organization could
benefit from my analytical and interpersonal skills.(依我的資格和經(jīng)驗,我覺
得我對所從事的每一個項目都很努力、負責、勤勉。我的分析能力和與人相處的技巧,對貴單位必有價值。)
q:give me a summary of your current job description.(對你目前的工作,能否 做個概括的說明。)
a:i have been working as a computer programmer for five years.to be
specific, i do system analysis, trouble shooting and provide software
support.(我干了五年的電腦程序員。具體地說,我做系統(tǒng)分析,解決問題以及軟件供 應(yīng)方面的支持。)
q:why did you leave your last job?(你為什么離職呢?)
a: well, i am hoping to get an offer of a better position.if opportunity
knocks, i will take it.(我希望能獲得一份更好的工作,如果機會來臨,我會抓 住。)
a:i feel i have reached the “glass ceiling” in my current job./ i feel
there is no opportunity for advancement.(我覺得目前的工作,已經(jīng)達到頂峰,即沒有升遷機會。)
q:how do you rate yourself as a professional?(你如何評估自己是位專業(yè)人員呢 ?)
a: with my strong academic background, i am capable and competent.(憑借我 良好的學(xué)術(shù)背景,我可以勝任自己的工作,而且我認為自己很有競爭力。)a:with my teaching experience, i am confident that i can relate to students
very well.(依我的教學(xué)經(jīng)驗,我相信能與學(xué)生相處的很好。)
q: what contribution did you make to your current(previous)organization?(你對目前/從前的工作單位有何貢獻?)
a: i have finished three new projects, and i am sure i can apply my
experience to this position.(我已經(jīng)完成三個新項目,我相信我能將我的經(jīng)驗用在 這份工作上。)
q:what do you think you are worth to us?(你怎么認為你對我們有價值呢?)a:i feel i can make some positive contributions to your company in the
future.(我覺得我對貴公司能做些積極性的貢獻。)
q:what make you think you would be a success in this position?(你如何知道 你能勝任這份工作?)
a:my graduate school training combined with my internship should qualify me
for this particular job.i am sure i will be successful.(我在研究所的訓(xùn)練,加上實習(xí)工作,使我適合這份工作。我相信我能成功。)
q:are you a multi-tasked individual?(你是一位可以同時承擔數(shù)項工作的人嗎?)or
do you work well under stress or pressure?(你能承受工作上的壓力嗎?)
a:yes, i think so.a:the trait is needed in my current(or previous)position and i know i can
handle it well.(這種特點就是我目前(先前)工作所需要的,我知道我能應(yīng)付自 如。)
q:what is your strongest trait(s)?(你個性上最大的特點是什么?)
a:helpfulness and caring.(樂于助人和關(guān)心他人。)
a:adaptability and sense of humor.(適應(yīng)能力和幽默感。)
a:cheerfulness and friendliness.(樂觀和友愛。)
q: how would your friends or colleagues describe you?(你的朋友或同事怎樣 形容你?)
a:(pause a few seconds)(稍等幾秒鐘再答,表示慎重考慮。)
they say mr.chen is an honest, hardworking and responsible man who deeply
cares for his family and friends.(他們說陳先生是位誠實、工作努力,負責任的 人,他對家庭和朋友都很關(guān)心。)
a:they say mr.chen is a friendly, sensitive, caring and determined person.(他們說陳先生是位很友好、敏感、關(guān)心他人和有決心的人。)
q:what personality traits do you admire?(你欣賞哪種性格的人?)
a:(i admire a person who is)honest, flexible and easy-going.(誠實、不死
板而且容易相處的人。)
a:(i like)people who possess the “can do” spirit.(有“實際行動”的人。)
q:what leadership qualities did you develop as an administrative personnel
?(作為行政人員,你有什么樣的領(lǐng)導(dǎo)才能?)
a:i feel that learning how to motivate people and to work together as a
team will be the major goal of my leadership.(我覺得學(xué)習(xí)如何把人們的積極性 調(diào)動起來,以及如何配合協(xié)同的團隊精神,是我行政工作的主要目標。)
a:i have refined my management style by using an open-door policy.(我以開
放式的政策,改進我的行政管理方式。)
q:how do you normally handle criticism?(你通常如何處理別人的批評?)
a:silence is golden.just don't say anything;otherwise the situation could
become worse.i do, however, accept constructive criticism.(沈默是金。不必
說什么,否則情況更糟,不過我會接受建設(shè)性的批評。)
a:when we cool off, we will discuss it later.(我會等大家冷靜下來再討論。)
q: what do you find frustrating in a work situation?(在工作中,什么事令你
不高興?)
a: sometimes, the narrow-minded people make me frustrated.(胸襟狹窄的人,有時使我泄氣。)
a:minds that are not receptive to new ideas.(不能接受新思想的那些取。)
q:how do you handle your conflict with your colleagues in your work?(你如
何處理與同事在工作中的意見不和?)
a:i will try to present my ideas in a more clear and civilized manner in
order to get my points across.(我要以更清楚文明的方式,提出我的看法,使對方 了解我的觀點。)
q:how do you handle your failure?(你怎樣對待自己的失敗?)
a: none of us was born “perfect”.i am sure i will be given a second chance
to correct my mistake.(我們大家生來都不是十全十美的,我相信我有第二個機會 改正我的錯誤。)
q:what provide you with a sense of accomplishment.(什么會讓你有成就感?)a:doing my best job for your company.(為貴公司竭力效勞。)
a:finishing a project to the best of my ability.(盡我所能,完成一個項目。)
q:if you had a lot of money to donate, where would you donate it to?why?
(假如你有很多錢可以捐贈,你會捐給什么單位?為什么?)
a:i would donate it to the medical research because i want to do something
to help others.(我會捐給醫(yī)藥研究,因為我要為他人做點事。)
a:i prefer to donate it to educational institutions.(我樂意捐給教育機構(gòu)。)
q:what is most important in your life right now?(眼下你生活中最重要的是什 么?)
a:to get a job in my field is most important to me.(對我來說,能在這個領(lǐng)域
找到工作是最重要的。)
a:to secure employment hopefully with your company.(希望能在貴公司任職對我 來說最重要。)
q:what current issues concern you the most?(目前什么事是你最關(guān)心的?)
a:the general state of our economy and the impact of china' entry to wto on
our industry.(目前中國經(jīng)濟的總體情況以及中國入世對我們行業(yè)的影響。)
q: how long would you like to stay with this company?(你會在本公司服務(wù)多久 呢?)
a: i will stay as long as i can continue to learn and to grow in my field.(只要我能在我的行業(yè)力繼續(xù)學(xué)習(xí)和長進,我就會留在這里。)
q:could you project what you would like to be doing five years from now?
(你能預(yù)料五年后你會做什么嗎?)
a:as i have some administrative experience in my last job, i may use my
organizational and planning skills in the future.(我在上一個工作中積累了一些行政經(jīng)驗,我將來也許要運用我組織和計劃上的經(jīng)驗和 技巧。)
a:i hope to demonstrate my ability and talents in my field adequately.(我希望能充分展示我在這個行業(yè)的能力和智慧。)
a:perhaps, an opportunity at a management position would be exciting.(也許
有機會,我將會從事管理工作。)
如果不愿正面回答,也可以說:
it would be premature for me to predict this.(現(xiàn)在對此問題的預(yù)測,尚嫌過
早。)
甚至還可以打趣的說:
hypothetically speaking, i might be able to do your current job as a
director.(或 ceo 或 president)((說不定,我也能做你現(xiàn)在主任的工作呢!)
q: what range of pay-scale are you interested in?(你喜歡那一種薪水層次標準 ?)
a: money is important, but the responsibility that goes along with this job
is what interests me the most.(薪水固然重要,但這工作伴隨而來的責任更吸引 我。)
a: 假如你有家眷,可以說:
to be frank and open with you, i like this job, but i have a family to
support.(坦白地說,我喜歡這份工作,不過我必須要負擔我的家庭。)
other tips(其它建議)
know something about the organization you are applying to.(了解一些你申請工 作單位的情況)
dress properly.don't shake hand with the interviewer until he/she extends
his/her hand.(穿著要得體,人家伸手時才握手。)
don't sit down until invited to do so by the interviewer.(人家未請,先別坐
下。)
make eye-contact with the interviewer during the interview.(面試時,眼睛要
看著對方。)
listen actively and stay calm.(注意聽,保持冷靜。)
if invited to a meal, be especially careful about your table manners.(被邀 吃飯時,要特別注意餐桌禮節(jié)。)
don't talk with your mouth full.(嘴里有食物,不可開口說話)
don't make much noise while you eat.(吃東西不要出聲音)
don't blow your nose or use the toothpick at table.(不要擰鼻涕或用牙簽剔牙)don't appear to be pushy or overly anxious to get a job.(不必過分表現(xiàn)急著要 工作)
be honest
but not too modest.(要誠實,但不必太謙虛)
don't put yourself down or cut yourself up.(不可妄自菲薄或自貶)
try to avoid discussing politics or religion with your interviewer.(避免與 面試人談?wù)位蜃诮?/p>
第五篇:求職面試應(yīng)避免五種錯誤
面試中有哪些需要注意的地方?什么言行舉止能給面試官帶來好印象?職業(yè)指導(dǎo)員周琴女士27日針對求職者在面試中易犯的錯誤開出“處方”。
周琴在27日舉行的上?!埃玻埃埃箹|方講壇·職業(yè)生涯系列講座”中說,求職者在面試前,要避免的錯誤主要有五處:
一是自我評價不正確?!霸诿嬖嚽耙欢ㄒ獙ψ约河姓_的評價和了解,知道自己最擅長做什么,對什么有興趣,擁有什么樣的技巧?!彼f。
二是信息了解不深入。周琴表示,求職者應(yīng)聘一個崗位,要知道所應(yīng)聘的工作是干什么的,主要工作內(nèi)容、服務(wù)對象是什么,聽從誰的安排、有沒有技能要求,工作環(huán)境是室內(nèi)還是室外,日常工作是怎樣的流程,還要了解企業(yè)的背景信息。
三是沒有針對性地修改簡歷?!笆紫饶阋私馄髽I(yè)關(guān)心什么,企業(yè)關(guān)心你能為企業(yè)創(chuàng)造多少財富?!?/p>
四是著裝準備不妥當。她認為,無論穿什么衣服都要整潔得體,不要花里胡哨,配飾也要簡單大方。
五是材料準備不全,如忘帶會計上崗證等。
周琴還說,面試中還應(yīng)避免的錯誤有:讓人陪同來面試;不注意細節(jié),如不敲門就闖進來;蹺二郎腿或不停抖動;面試時左顧右盼或有其他小動作;面試時接電話;當眾嚼口香糖;過于拘謹而表現(xiàn)不足;表現(xiàn)過分,賣弄做作;回答問題不恰當?shù)取?/p>