第一篇：110接警常用英語100句

110接警常用英語100句

110接警常用英語100句

一、接警員常用英語

您好，這里是XX110報警服務臺。Hello, XX 110 Police Service Center.Can I help you? 2.Officer Wang will answer you.3.Please hold on.4.Can you speak Chinese? 5.Can I help you? 6.What's the matter? 7.Please tell me exactly where you are.8.May I know your name? 9.Your name, please? 10.Please spell your name.或Spell it please.11.請把您的電話、地址留下，以便找到后及時與您聯系。Please let us know your phone number and address.We will notice you as soon as we find them.或Your name and address please.We'll notice you as soon as we find them.12.Please stay where you are.We'll be present right away.13.Is the situation(fire, injury, illness)serious? 14.How many people are injured? 15.How much is the death toll? 16.Are you injured? Do you need an ambulance? 17.I can't understand your words.Would you please ask a local person to indicate the detail for you? 18.Is the person concerned still present on the scene? 19.Excuse me, a little slower please.或Excuse me, would you mind speaking a little slower? 20.Sorry, I beg your pardon.21.Don't be nervous.或 Don't be anxious.Take it easy.22.請將XX的體貌特征告訴我們，我們一定為您盡力查找。Please tell us what XX looks like.We'll try our best to help you.23.請放心。我們的民警正在趕來的路上，請您不要著急。Take it easy, please.Our policemen are coming.24.No worries, we will try to catch the suspect.25.We've received the report for police service.26.Just a minute, please.We'll get to the scene very soon.27.I am sorry for keeping you waiting so long, but the line has been busy.28.Just a minute, please.The local police officer will hurry to the scene as soon as possible.29.對不起，很報歉，我們不了解情況，請您向相關部門去咨詢一下。他們的電話是XXXXXXX。We are sorry.We are not familiar with the situation.Would you mind consulting a relevant branch? The phone number is XXXXXXX.30.您反映的情況不歸我們處理。請您打另外的電話xxx。We are not in charge of your case.Please call xxx for help.31.It's illegal in China.32.We can do nothing in a case which is out of our jurisdiction.33.很報歉，我們盡力為您聯系一下，請您也向相關部門求援。

We're very sorry.We'll try to help you as much as we can.We also advise you do to ask a department concerned for help.The phone number is XXXXXXX.34.You've got the wrong number.This is the Police Service Center with the phone number 110.35.What have you left in the taxi? 36.Can you remember the taxi number? 37.您反映的情況很重要，我們一定認真處理，非常感謝。What you reported is very important.We'll deal with it seriously.Thank you very much.38.You are welcome.It's our pleasure to help you.39.請您看見巡邏警車的時候向他們招手，以便他們能及時找到您。

Please wave to the patrol car when you see it so that the police officers on it can find you quickly.40.If the policeman doesn't do his duty, try complaint.41.Thank you for your advice.42.Thanks for your cooperation.二、外國人報警求助常用英語

警官，我的東西（如：錢包、護照、相機、手表、行李箱）被偷了。

Sir, my belongings(wallet, passport, camera, wrist watch, suitcase)was stolen.44.Someone broke in(to my house)last night.45.I was robbed.46.A man is robbing my luggage.47.I have lost my things.48.I am drunk.49.I am ill.50.I am lost.51.I need to see a doctor.52.I am in danger, and need help.53.Help!Help!54.A guy(man)is beating me.55.A person holding a knife want to kill me.56.A man is shooting on me.57.Someone blackmailed me.58.A guy took liberties with me.59.A guy raped me(my wife, my daughter).60.Someone is setting fire to a house.61.Someone gave me poison in my whisky.62.Some criminals are holding up the bank.63.Someone asked me for extra money.64.My house is on fire.65.The gas in my home is leaking out.66.I got an electric shock.I need a doctor.67.My key was lost.I need your help.68.Please tell me how to get to the train station.69.I am on the XX Road(in the XX Street).70.One of my family members is lost.71.I had a traffic accident.72.我的國籍是英國（美、日、法、德、意、俄、韓國）。I am from England(America, Japan, France, Germany, Italy, Russia, Korea).73.我是英國人（美國人、日本人、法國人、德國人、意大利人、俄國人、韓國人）。I am an English(an American, a Japanese, a French, a German, an Italian, a Russian, a Korean).74.Someone has fallen into the river(lake).75.The man was in black.或 The man wore black clothes.76.Someone go whoring(is smuggling drugs, is taking drugs).77.There is a traffic accident on the Zhujiang Road.78.traffic jam.It’s on the South Zhongshan Road near the Zhonghua Gate.79.Some people are gambling.80.Some people are fighting in front of the gate of Nanjing University.81.A woman committed suicide at XX Hotel.82.He carries explosives and wants to explode them.83.He carries gas with him and wants to commit arson.84.Someone is stealing a car.85.Someone is stealing a bicycle.86.My money was stolen on No.5 bus.87.Someone is trying to break into my house.88.I am closed in the elevator and cannot go out.89.The noise from the construction site affects my rest.90.My car broke down at the site of xx kilometers of the highway.其他常用語

早上好！Good morning!92.晚上好！Good evening!94.新年快樂！Happy New Year!95.圣誕快樂！Merry Christmas!96.近來情況怎樣？ How are you? 98.很好，謝謝。I am fine.Thank you.99.我也很好。I am fine too.101.再見！Goodbye!或 See you!102.明天見！See you tomorrow!103.祝你好運！Good luck!105.

第二篇：南陽120調度員英語接警用語[范文模版]

南陽市120急救指揮中心英語接警用語標準

交通事故 traffic accident

調度員：您好！120急救指揮中心，請問需要幫助嗎？

Hello, this is 120 Emergency Commanding Center.May I help you?

報警人：這條道路發生了車禍，請派輛救護車過來。

There was a traffic accident at this avenue.Please call an ambulance.調度員：請問車禍的地址？

Please tell me the address of the accident.報警人：人民大道43號。

No.43 Renmin Avenue.調度員：請問有人受傷嗎？

Did anyone hurt? 報警人：是的，有人受傷了。

Yes.調度員：你的聯系電話是66268888嗎？

Is your phone number 66268888? 報警人：是。

Yes.調度員：你是傷員的家屬嗎？

Are you one of the relatives? 報警人：不是，我是他的朋友

No.I am his friend.調度員：請不要緊張，我們立即派救護車過去。

Don't worry.We will send the ambulance at once.與朋友聯系 To contact the friend.調度員：您好！我是120急救指揮中心，請問人民大道43號發生車禍的傷員還在現場嗎？

I am 120 Emergency Commanding Center.Is the patient still at No.43 Renmin avenue ? 報警人：在Yes.調度員：請問有幾個人受傷？

How many patients are there? 報警人：一個。

Just one.調度員：請問病人哪里受傷？

Where did the patient hurt? 報警人：頭部流血、腳骨折了。

Head bleeding and foot fracture.調度員：謝謝！請不要著急，救護車會盡快趕到你們身邊，請不要搬動病人，在路旁等候救護車。

Thank you.Don’t worry.The ambulance will be there soon.Don’t move the patient.Just wait.報警人：好的。

Ok.This is The City Emergency Commanding Center, Can I help you? 這是市急救指揮中心，有什么需要幫忙嗎？

What's wrong with you? 您哪不舒服？

Can you tell me where you are? 能告訴我您在哪個位置嗎？

Don't worry, we will be there soon.別焦急，我們馬上趕到。

Some common diagnosis 一些常見病的診斷：

Heart Failure 心力衰竭

Acute Myocardic Infarction 急性心肌梗塞

Heart Attack 心臟病發作

Cardiac-respiratory Arrest 心跳呼吸驟停

syndrome: 癥狀：

chest pain 胸痛

dyspnea 呼吸困難

fever

發燒

cough 咳嗽

sore throat 喉嚨痛

have a cold 感冒

Trauma case創傷病例: Head Injury顱腦損傷

Multiple Injury 多發傷

Car Accident車禍

Fracture of Femur/pelvic股骨干/骨盆骨折

Brain Hernia腦疝

contusion and laceration of brain腦挫裂傷

Rupture of Liver/spleen肝/脾破裂

Electronic Shock 電擊傷

Drowning 溺水

第三篇：接警員工作總結

工作總結

開頭：（三號仿宋體）

一、顧大局，盡職責，全心全意投入工作

工作兩年來，我深知110接處警工作是公安機關的一項重要職能，是建設和諧警民關系的橋梁和紐帶，隨著110日益深入人心，人民群眾也更加熟知與依賴110，對110的期望值越來越高，由此對我們接警臺工作的要求也越來越高。如果接處警工作不到位，就會直接影響公安機關在人民群眾心目中的形象。因此，結合市局開展的“？？？法治理念教育”、“解放思想大討論”等活動，深刻領會貫徹上級領導意圖，認真的處理每一起報警電話，設身處地的做到想群眾之所想、急群眾之所急、幫群眾之所求，將小小接警臺當成公安機關親民、愛民的窗口，將群眾和各出警單位的滿意度作為衡量工作質量的標準，今年以來，我共值班？？次，受理報警求助電話？？起，安排有效警情？？起，未受到一次有效投訴，較好的維護了公安機關的良好形象。

二、順民意，獻真情，真心實意服務群眾

作為110接警員，在接處警工作中，要深懷一顆愛民之心。我自覺站在群眾的角度思考問題，想群眾之所想，給群眾之所需，幫群眾之所求，做到知民心、順民意、解民憂、幫民困、救民難，變受理為服務，寓服務于受理。應信守“四有四必”的承諾，設身處地地體會一名普通百姓、受害者、求助者的感受，深刻領悟“執法為民”的深刻內涵，明確自己不僅是執法者，也是權為民所用、情為民所系、利為民所謀的具體落實者。在處理群眾報警過程中，既要善于用法，又要學會用情；既要與人民群眾心連心，又要與人民群眾心換心。所謂心連心，就是要做到民情民意入耳，民聲民求入腦，民利民苦入心；所謂心換心，就是在心連心的基礎上，要求接處警人員主動與人民群眾在心理上調換位置，換位思考，充分了解報警群眾最迫切、最希望解決的是什么？從而有針對性地處理和解決群眾亟待解決的問題，真正贏得群眾的信任。舉例：---

三、勤學習，善總結，誠心正意提高素質

經過近兩年的工作實踐，我深知做一名合格的接警員必 須要有過硬的政治素質、良好的心理素質、縝密的判斷能力、豐富的業務知識，才能在工作中更好地駕馭局面，處理警情，因此，我平時認真的參加科里組織的業務學習，虛心向領導和同事請教。比如，向來值班的各單位領導學習處變不驚，駕馭事件的心態，向？班長、？班長、？班長、？班長學習熟練調度復雜警情的方法，向？姐、？姐和其他同事學習答復群眾問題的技巧，向各處警單位學習對轄區情況的熟悉程度。通過細心地觀察、學習，我較好的掌握了接警員應具備的“耳、手、口、腦”四項基本功，熟悉接處警流程，熟練指揮科各種設備的操作。

四、查問題，找不足，以整改促進步

回顧一年來的工作，有成績，也有不足。通過認真的總結剖析，認為存在以下幾點：一是有時工作態度不嚴謹，如對報警人的耐心說服能力有待提高；二是對業務知識掌握的還不夠全面，如對轄區地理位置劃分了解的不清楚，有時候會派錯出警單位，造成不必要的麻煩；三是組織紀律性稍差，未能認真遵守規章制度，有遲到、筆記記錄不全等現象發生。

以上是我個人的工作總結，有不足的地方，請領導和領導給予批評指正。

第四篇：接警工作流程

接到公安類警情后，110接線員通過350兆電臺、GPS點對點指揮調度系統直接調度街面巡邏車、網絡派單指令分局綜合室雙向處置形式指令基層單位出警處置；接到聯動類警情，110接線員根據群眾的不同訴求，初步判明性質及歸口單位，以網絡派單形式指令相關聯動單位辦理。聯動單位的受理、督辦、反饋等工作，由市政府110聯動辦相關科室負責；訴求復雜或管轄部門暫時不明的，轉110聯動辦直接轉辦。各縣及吉利區有各自的110報警臺，工作運作模式及職責范圍與市區基本一致。

自2010年開展110聯動工作以來，110指揮中心共受理群眾各類報警求助和訴求電話776萬余次，有效報警及訴求248萬余起，其中聯動訴求128萬余起。2015年，110共受理各類民生訴求32萬起，辦結率達99.4%，對110聯動群眾滿意率達96.8%。

第五篇：消防隊接警程序

消防報警與接警程序

1、值班員接警必須使用規范用語，語言清楚，填寫《出車命令》記錄細致；

2、要穩定報警人員的情緒，告訴報警人不要驚慌，問清著火部位、燃燒物料的性質，有無人員被困；

3、在接到報警求助時要問明火災事發的地點，報警人姓名、電話并提示報告人保持電話暢通；

4、通知報警人到路口等候消防隊的到來；

5、啟動消防報警按鈕，把《出車命令》交給消防滅火戰斗班班長，將有關情況報告值班隊長。

6、值班員應與滅火戰斗班班長保持密切聯系：了解火場動態情況，隨時將火場情況報告給上級領導。

7、及時準確的下達上級領導下發的各項指令。