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回復英文道歉信

時間:2019-05-15 11:48:53下載本文作者:會員上傳
簡介:寫寫幫文庫小編為你整理了多篇相關的《回復英文道歉信》,但愿對你工作學習有幫助,當然你在寫寫幫文庫還可以找到更多《回復英文道歉信》。

第一篇:回復英文道歉信

道歉信 letter of apology 我們在工作或生活中,有時難免會犯一些錯誤,寫封致歉信就顯得很有必要。道歉信通常包括以下內容:表示歉意;道歉的原由;出現差錯的原因;提出彌補措施;請求原諒。寫道歉信的語言要誠摯,解釋的理由要真實,不要顯出絲毫的虛情假意。好的道歉信不僅會取得對方的諒解,還會增進彼此的感情。

寫作三步走:

表示歉意->說明具體原因、提出補救辦法->再次致歉、希望得到理解 tips: 在寫作過程中,盡可能提供比較合理的理由。如果違反生活常識將導致扣分。

在解釋完原因后,盡量提供一個合適的補救辦法,使行文更加完滿。

訂閱收藏《考研英語寫作范文100篇》系列文章

(1)directions: you should write about 100 words on answer sheet 2.do not sign your own name at the end of the letter.use li ming instead.do not write the address.范文: dear anne, please allow me to say sorry again.regards, li ming 譯文:

親愛的安:

感謝你邀請我于明日晚上與你和你的家人共進午餐。可是,我非常遺憾地告訴你我無法赴約,因為我將忙于準備后天的一門重要考試。錯過了這么一個歡樂的聚會我深感遺憾,我希望你們能度過一個愉快的時光。對了,在我考試后我們可以見一面么?如果可以的話請隨 時給我打電話,我非常期待能和你愉快地聊天。

請允許我再一次致歉。

您真誠的,李明

閃光詞匯及詞組: occupy: v.占用,占

get-together: n.聚會,聯歡會 hesitate: v.猶豫,躊躇

drop sb.a line: 給某人打一個電話 preferable: adj.更好的,更可取的 long for sth: 渴望

萬能句型: thank you for your invitation to dinner at your home tomorrow evening.unfortunately, it is much to my regret that i cannot...i feel terribly sorry for missing the chance of...is it possible for you and me to have a private meeting afterwards? if so, please dont hesitate to drop me a call about your preferable date.please allow me to say sorry again.(2)directions: you failed to finish an important task assigned by your professor because of a severe illness.write a letter to your professor tp express your apology, explain your reason, and suggest a solution to make up the loss.you should write about 100 words on answer sheet 2.do not sign your own name at the end of the letter.use li ming instead.do not write the address.范文:

dear prof.patent, i would be very much obliged if you could grant me another week for the task, as my health is turning better.hope you can understand my situation and accept my apology.yours faithfully, li ming 譯文:

尊敬的patent教授:

我非常遺憾地告知您我沒有完成您上周布置的讀書報告,因為幾天前我突然生病了。過去的幾天中我一直持續高燒,住在醫院,因此無法進行任何學術活動。隨信是醫生的診斷書。如果您能再給一周時間來完成它我將感激不盡,因為現在我的身體正在好轉。希望您能理解我的處境并接受我的道歉。

您真誠的,李明

閃光詞匯及詞組:

assign: v.分配,指派

fall upon sb: 降臨到某人身上 continuous: adj.持續的

prevent sb from sth/doing sth: 使某人不能做某事 hereby: adv.因此,據此 submit: v.提交,遞交 obliged: adj.感激的

grant: v.同意,準予

萬能句型:

i would be very much obliged if you could grant me another week for the task.hope you can understand my situation and accept my apology.apologize letter __ business english_ by lqy dear sir or madam, i’m writing this letter to apologize to you.i’m so sorry that we made a mistake about the shipment of vacuum cleaners.those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasn’t so experienced.besides, the model number and the price of goods in march and july are so similar that the worker mistaken them.i am awfully sorry for this and we promise you a replacement shipment.we will also give a 10% i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again.道歉信是人們經常使用的一種書信文體,用以表達自己的歉意,查字典范文大全特意為大家整理了關于道歉信范文的相關材料,希望對您的工作和生活有幫助。letter of apology ⅰ.sample study sample i dear susan, please let me know if you will be available on saturday morning.best wishes chen cheng sample ii dear mary, i’m very sorry for not having replied to your july 6th letter sooner.when your letter arrived, i was in beijing.as my secretary couldn’t forward it to me, it has been lying on my desk until i got back.look forward to catching up and once again apologize for the delay.sincerely, tom 英語道歉信范文及常用句式

道歉信是指因過失或疏忽做錯了事,給別人帶來了麻煩或損失,發覺后要立即寫信給對方賠禮道歉時寫的信件。道歉是一種禮貌,道歉信要寫得坦率,誠懇。

道歉信通常包括三部分內容:

1、表示歉意,道歉的原由;

2、出現差錯的原因,提出彌補措施;

3、請求原諒。語言要誠摯,解釋的理由要真實。好的道歉信不僅會取得對方的諒解,還會增進彼此的感情。

寫作三步曲:

表示歉意→說明具體原因、提出補救辦法→再次致歉,希望得到理解。

注意:

理由要盡量合理,違反生活常識將導致扣分;盡量提供一個合適的補救辦法,使行文更加順暢。范文解析: directions: you were unable to attend mr.smiths examination on international business english writing because you got sick that morning.write a letter to express the reasons for not being able to attend it and apologize.write the letter with no less than 100 words.do not sign your own name at end of the letter.use wang hua instead.do not write the address.dear mr.smith, i am indeed very sorry that i missed the examination on international business english writing you gave last friday.i feel awful about it and want you to know what happened that day.i suddenly fell sick early that morning and my parents had to send me to the hospital.please find enclosed a copy of the medical bill.sincerely yours, wang hua ◆常用句式:

1、i am writing to apologize for ? /i am writing to say sorry for 我寫這封信是因??向你致歉。

2、i would like to give you my apology for?

對于??我向你道歉。

3、please accept my sincere apology for?

關于??請接受我真誠的道歉。

4、i am indeed very sorry for what i said/did, but believe i had no intention to?

對于我說的話/做的事,我確實感到很抱歉。但請相信,我并非故意要??

5、please forgive me for a stupid choice of words.請原諒我說話欠妥。

6、i feel awfully sorry about it and want you to know what happened.為此我感到非常內疚,所以想告訴你實情。

7、please accept my apologies for my oversight.請原諒我的疏忽。

8、please allow me to say sorry again.請允許我再次表示歉意。

9、i sincerely hope you can understand my situation/think in my position and accept my apologies.篇二:英語道歉信范文

范文1 directions: suppose that sarah, a friend of yours, has invited you to her birthday party, but you cannot go for some reason.write a letter in about 100 words to make an apology to her.do not sign your own name at the end of your letter, using “li ming” instead.【經典范文】 dear sarah, i am terribly sorry to tell you that i am unable to attend your birthday part next thursday evening.that is owing to the fact that my younger brother suddenly fell ill and was taken to a hospital this morning.i have to go there immediately and take care of him.as told by the doctor in charge, it will take around five days for him to recover and i have asked my boss for a leave.i really regret that i cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends.i have chosen a small gift for you and will send it to you tomorrow to show my best wishes.besides, please give my regards to our friends when you meet them at the party.cordially, li ming 范文2 directions: suppose you cannot see your younger brother off at the airport as expected for some reason.write a letter in about 100 words to make an apology to him.do not sign your own name at the end of your letter, using “li ming” instead.【經典范文】 dear charlie, kindly excuse me for my not being able to see you off at the airport this saturday as i have promised.how i wish i could have the chance to share with you my personal feelings and suggestions before you are away!i hereby send you a gift to wish you good luck.please forgive me.cordially, li ming 范文3 directions: you were unable to attend mr.smith’s examination on international business english writing because you got sick that morning.write a letter to express the reasons for not being able to attend it and apologize.write the letter with no less than 100 words.do not sign your own name at end of the letter.use “wang hua”

instead.do not write the address.【經典范文】 dear mr.smith, i am indeed very sorry that i missed the examination on international business english writing you gave last friday.i feel awful about it and want you to know what happened that day.i suddenly fell sick early that morning and my parents had to send me to the hospital.please find enclosed a copy of the medical bill.once again, i apologize for any inconvenience caused.sincerely yours, wang hua 范文4 directions: one of your pen friends, john, will be visiting your city.however, for some reasons, you can not meet him at the airport on time.write a letter asking to wait for you at the airport and tell him how to recognize you.your letter should be no less than 100 words.you don’t need to write the address.don’t sign your own name at the end of the letter, use alice instead.dear john, i am eagerly looking forward to your visit to our city.after all these years of writing to each other, i can not wait to see you.however, i regret to inform you that i will not be able to meet you at the airport on time.the reason is that your flight will arrive early in the morning, and the earliest i can reach the airport will be about an hour after you land.will you please wait for me in the arrival lounge? you can have breakfast while you wait.by the way, as we have never met i must tell you home to identify me: i am of 165cm tall and have a long hair.in addition, i will wear a white skirt and carry a china daily at hand.hope we can meet soon.sincerely yours, alice 譯文

親愛的約翰:

我非常期待著你來參觀我們的城市。這么多年來我們一直通信,我早就想見到你了。但是很抱歉我不能按時到機場接你。因為你的飛機是一大早就到達機場,而我最早也要1小時后才能到。你能不能在旅客休息室等我,你可以利用這段時間吃早飯。

隨便說一句,因為我們沒過面,我得告訴你怎么找我:我大概1.65米,長發。另外我會穿一件白色的裙子,手上拿一份中國日報。

希望早點見到你。

你真摯的:艾麗絲

范文5 you should write about 100 words on answer sheet 2.do not sign your own name at the end of the letter.use “li ming” instead.do not write the address.dear anne, thank you for your invitation to dinner at your home tomorrow evening.unfortunately, it is much to my regret that i cannot join you and your family, because please allow me to say sorry again.regards, li ming 譯文:

親愛的安:

感謝你邀請我于明日晚上與你和你的家人共進午餐。可是,我非常遺憾地告訴你我無法赴約,因為我將忙于準備后天的一門重要考試。錯過了這么一個歡樂的聚會我深感遺憾,我希望你們能度過一個愉快的時光。對了,在我考試后我們可以見一面么?如果可以的話請隨時給我打電話,我非常期待能和你愉快地聊天。

請允許我再一次致歉。

您真誠的,李明

范文6 directions: you failed to finish an important task assigned by your professor because of a severe illness.write a letter to your professor tp express your apology, explain your reason, and suggest a solution to make up the loss.you should write about 100 words on answer sheet 2.do not sign your own name at the end of the letter.use “li ming” instead.do not write the address.dear prof.patent, i would be very much obliged if you could grant me another week for the task, as my health is turning better.hope you can understand my situation and accept my apology.yours faithfully, li ming 譯文:

尊敬的patent教授:

我非常遺憾地告知您我沒有完成您上周布置的讀書報告,因為幾天前我突然生病了。過去的幾天中我一直持續高燒,住在醫院,因此無法進行任何學術活動。隨信是醫生的診斷書。

如果您能再給一周時間來完成它我將感激不盡,因為現在我的身體正在好轉。希望您能理解我的處境并接受我的道歉。您真誠的,李明

范文7 美國政府關于撞機事件的致歉信(英文)

中新網北京4月11日消息:以下是美國駐華大使普理赫,今日下午就撞機事件遞交給中國外長唐家璇的信件英文全文。dear mr minister, on behalf of the united states government, i now outline steps to resolve this issue.both president bush and secretary of state powell have expressed their sincere regret over your missing pilot and aircraft.please convey to the chinese people and to the family of pilot wang wei that we are very sorry for their loss.although the full picture of what transpired is still unclear, according to our information, our severely crippled aircraft made an emergency landing after following international emergency procedures.we are very sorry the entering of chinas airspace and the landing did not have verbal clearance, but very pleased the crew landed safely.we appreciate chinas efforts to see to the well-being of our crew.in view of the tragic incident and based on my discussions with your representatives, we have agreed to the following actions:篇三:外貿英語培訓班講解道歉信13個寫法 一對一真人外教,每節課僅需6元,有網絡就可以學,30天讓別人對你的口語刮目相看!

外貿英語培訓班講解道歉信13個寫法

我把客戶當初戀,客戶卻要我說道歉?這種事情有木有發生在你的身上呢,親!

外貿的道路上沒有總是一帆風順,總會有點小插曲,比如:漏看郵件,遲回復客戶郵件,不能按時交貨,單證出現問題,資料缺失,貨物質量問題,溝通問題等等;所以學會向客戶致歉有時也是需要一點技巧,把客戶捧得高高的,穩穩的,那么訂單就妥妥的,跑不了。春喜外貿英語培訓班透漏13句道歉信常用句子給大家: 1.please accept our profound apologies for this mistake, which could not have happened to a more valued customer.實在不應該對我們尊貴的客人發生這樣的錯誤,請您接受我們深深的道歉。2.please accept our sincere apologies if this late reply to your mail of dec.19 has caused you any problems.現收到您12月19日的郵件,回復太晚給您帶來不便,請您接受我們誠摯的歉意。3.we owe you an apology for not answering your e-mail letter sooner.沒有及時回復您的郵件,實在抱歉。4.please accept our sincere apologies for the error in your bill of dec.16.we have corrected the situation and are very sorry for any inconvenience.請接受我們12月16日為您開出的賬單上的錯誤,我們已經更正錯誤,很抱歉由此給您帶來的不便。

我為我的疏忽表示抱歉,希望修正后能讓貴公司滿意。6.none was intended.事發突然。7.please accept our apologies for any inconvenience that this may cause.由此帶來不便,我們表示歉意。8.we are sorry for the error in your bill and thank you for calling it to our attention.對于賬單的錯誤我們很抱歉,很感激您告知此事。9.i sincerely apologize for this misunderstanding!對此造成的誤解我真誠道歉!10.i apologize for the late asking but we want to make sure the correctness of our implementation asap.很抱歉現在才進行詢問,但是我們需要盡快核實執行信息。

我們確信尚未產生永久和實質的危害,并為這個錯誤給貴公司帶來的困擾表示最誠摯的歉意。

感謝您關于投訴新購買的激光打印機存在嚴重缺陷的傳真。您的投訴證據充分。我們為此感到很抱歉,并對有機會改正錯誤感到很欣慰。

您10月17日發了緊急傳真,投訴貴公司的銷售目錄被印刷得很糟糕。請原諒我沒有及時回復您,我臨時去歐洲出差,4天都不在辦公室。

外貿英語培訓班講解道歉信13個寫法由春喜外語供稿。篇四:英語道歉信范文及常用句式

英語道歉信范文及常用句式

道歉信是指因過失或疏忽做錯了事,給別人帶來了麻煩或損失,發覺后要立即寫信給對方賠禮道歉時寫的信件。道歉是一種禮貌,道歉信要寫得坦率,誠懇。

道歉信通常包括三部分內容:

1、表示歉意,道歉的原由;

2、出現差錯的原因,提出彌補措施;

3、請求原諒。語言要誠摯,解釋的理由要真實。好的道歉信不僅會取得對方的諒解,還會增進彼此的感情。

寫作三步曲:

表示歉意→說明具體原因、提出補救辦法→再次致歉,希望得到理解。注意:

理由要盡量合理,違反生活常識將導致扣分;盡量提供一個合適的補救辦法,使行文更加順暢。

范文解析: directions: you were unable to attend mr.smiths examination on international business english writing because you got sick that morning.write a letter to express the reasons for not being able to attend it and apologize.write the letter with no less than 100 words.do not sign your own name at end of the letter.use wang hua instead.do not write the address.dear mr.smith, i am indeed very sorry that i missed the examination on international business english writing you gave last friday.i feel awful about it and want you to know what happened that day.i suddenly fell sick early that morning and my parents had to send me to the hospital.please find enclosed a copy of the medical bill.sincerely yours, wang hua ◆常用句式:

1、i am writing to apologize for ? /i am writing to say sorry for 我寫這封信是因??向你致歉。

2、i would like to give you my apology for?

對于??我向你道歉。

3、please accept my sincere apology for?

關于??請接受我真誠的道歉。

4、i am indeed very sorry for what i said/did, but believe i had no intention to?

對于我說的話/做的事,我確實感到很抱歉。但請相信,我并非故意要??

5、please forgive me for a stupid choice of words.請原諒我說話欠妥。

6、i feel awfully sorry about it and want you to know what happened.為此我感到非常內疚,所以想告訴你實情。

7、please accept my apologies for my oversight.請原諒我的疏忽。

8、please allow me to say sorry again.請允許我再次表示歉意。

9、i sincerely hope you can understand my situation/think in my position and accept my apologies.我真心希望你能理解我的處境/設身處地地為我考慮,并接受我的道歉。

10、once again, im sorry for any inconvenience caused/you have sustained.對于造成的不便我再次表示歉意。

第二篇:如何回復道歉信

道歉信

開頭:簡單交代對何事進行道歉

正文:解釋事情發生的原因,消除誤會或矛盾。

結尾:再次表示遺憾和歉意,表明愿意補救的愿望,提出建議或安排。注意事項 事情原委要解釋清楚。

說明情況與理由,實事求是,簡明扼要。

態度誠懇。

用詞委婉,語氣溫和,得體。

請把握寫道歉信的幾個原則,譬如,口氣誠懇,說明清楚為何你覺得要道歉?以及日后你希望怎樣補救?不要忘了兩個要件:“檢討自己”和“感謝對方”

尊敬的劉老師:

您好!

首先我向您說聲:對不起,請您接受我誠摯的道歉。

十一假日,本不應該打擾恩師您的休閑時光,或許是因為內心的愧疚和對您的傷害至深的擔心,禁不住還是敲開鍵盤,為我的幼稚和沖動向您致以最誠摯的歉意。請您不要為無知之徒的言行而生氣,我會在心中虔誠的祈禱,愿老師永遠保持幽默、慈祥而厚重的微笑。

老師,您對我的希望,我比誰都清楚,那是因為你愛我,那種愛是不能用語言輕易就能表達完全的,它是深沉,執著的,以至讓您大動肝火生氣于我,這一切都是為了我好,哪有老師不愛學生的呢,可是偏偏是你深愛著的學生讓您生氣,失望,一想到這心里老有種瑟瑟的感覺,是內疚,是愧疚,是說也說不出的懺悔?? 昨天晚上是我做的不對,我不應在自習課上大聲喧嘩,打擾同學們學習。您說的對,我辜負了家長和老師您對我的期望,讓您失望了;您還說的對,是145班的全體同學救了我,要不是他們,我早該站到12點了。

俗話說,有一有二,沒有再三在四。記得補課剛開始時,也是因為同樣的錯誤您對我做出了處理,如果在犯類似錯誤就不用上自習了。可如今我卻再一次逾越了鴻溝,讓您失望,我肯求老師讓我改過,原諒我。

下了課后,您怕我想不開,有脾氣,您不顧勞累了一天的身體,打電話叫我到廣播室談話,通過談心我知道了您的良苦用心,您是認為我還有希望所以才在同學面前批評教育我。您的目的只有一個,那就是都希望我能有優秀的成績和良好的品行。

回宿舍后,我獨自一人閉門思過,細讀了不少關于尊師、處事、是非方面的哲理美文,使我頓覺警醒和釋然,心中的不解和思慮堵塞全然暢通,從心底感到無盡的羞愧和自責。現在想來,那件事本來微不足道,解法又何止一二,只要稍加思量,決然不會選擇那么糟糕而愚蠢的辦法,我為自己沒有教養的言行而鄙視自己,我愧對父母的疼愛和教導,更愧對老師您的傾心關愛和鼓勵,可現在事情已經發生,我也不再找什么理由為自己開脫,錯了就是錯了,我愿意接受任何處罰,請老師相信我能承受切。

古人云:“為學莫重于尊師,事之猶事父業。”回顧兩年多的生活,您的每一處關愛仍記憶猶新,失去您的呵護,我才感到孤獨和無助,我知道,以我的過錯,求得老師的諒解有些過分,但我會從現在做起,從認真完成假期作業做起,以實際行動證實我的悔過,企盼老師給我改過的機會......最后祝老師國慶節快樂,身體健康,萬事如意。

此致

禮敬

您的學生:韓篇二:道歉信的格式及范文(如何寫道歉信)道歉信的格式及范文(如何寫道歉信)道歉信是因工作失誤,引進對方的不快,以表示陪禮道歉,消除曲解,增進友誼和信賴的信函。

格式:1.稱謂。

2.正文:誠懇說明造成對方不快的原因;表示歉意,請予以理解、見諒。

3.署名、日期。

范例:

向客戶致歉

某公司:

你方本月28日定貨單收悉。非常抱歉!定購貨品目前無法交貨。我們最快的交貨期要到7月初。

當然,你方是急著要貨的。但是,須要量遠遠超過我們以往的經驗,特向你方道歉!

道歉方

****年**月**日 篇三:如何寫投訴信及其回復

如何寫投訴信及其回復

一、投訴信的寫作要點和套語-----提出寫信的目的是為了抱怨或投訴-----表明投訴的原因

-----希望問題能夠得到解決 dear sir or madam, i was a visitor in your hotel for three days during may 5 to may 8.i am sorry i have to say i was greatly disappointed with the inconvenient service you provided.i am sure that you will agree with me that your service is unacceptable.i trust that you will take immediate steps to correct the situation and i look forward to your reply.faithfully yours, john smith 在結構上,這封投訴信一開頭就說明了寫信的原因-----在酒店入住期間對其服務不滿意。第二段中列舉了抱怨的三個具體事實。一是電燈的問題,二是食物問題,三是服務不熱情問題。最后一段中向酒店負責人提出中肯的意見,希望對方能夠改善服務質量。在語言方面,簡潔明了。最大的特色是注意了禮貌用語。例如,開頭提出問題時,用了i am sorry i have to say that?。在寫抱怨信時,禮貌用語很重要,因為對服務或商品不滿意,很容易用充滿怨氣的語言,所以得體的語言才不會影響投訴者與被投訴者之間今后的關系。比如,原文中用unpleasant 修飾factor,而沒有使用disgusting等語氣強烈的形容詞。最后一段中用了i trust that ?和i look forward to?這樣的句式,一方面,它們是抱怨信的良好結尾,另一方面說明了對對方的信任和對迅速處理辦法的期待。dear mr.jack, the 50 tea sets we ordered were delivered yesterday, but we regret that 5 sets were badly damaged.the packages containing the tea sets appeared to be in good condition, so we accepted and signed for them without question.we unpacked the tea sets with great care and can only assume that the damage must be due to careless handling at some stage prior to packing.we shall be glad if you will replace all 5 sets as soon as possible.meanwhile, we have put the damaged tea sets aside in case you need to check them.yours sincerely, david 此信的開頭表明收到了50套茶具,并用了we regret that ?.這樣的句式表達對五套已損壞的茶具的遺憾。第二段中,說明了茶具損壞的可能原因。在用詞方面也注意了一些技巧,如appear to 和we assume that?等。最后表明希望損壞的茶具能夠得到更換處理。值得注意的是,為確保提出損壞物品的真實性,所以交代了損壞物品已保管好,待對方核實,以便處理。

常見開頭和結尾:

開頭法:

1.we are sorry to inform you that ?were badly damaged when delivered.2.on inspection, we found that the quality of the goods did not meet the contract standard.3.we regret to find that your delivery of our?.4.a portion of the goods arrived damaged.we have to put in a claim for the damage.5.i am writing to inform you that i am dissatisfied with your? 7.the purpose of my letter is to express my satisfaction with ?

結尾法:

1.i am looking forward to your due attention and proper solution on this matter.2.despite the trouble and inconvenience this matter may cause to you.i hope you can give me a satisfactory solution to ? 3.i understand you will give immediate attention to this matter.4.i would like to have his matter settled by the end of ? 5.we do hope that you’ll take measures to solve the problem.二、投訴信的回復

當收到因為給對方造成了損傷或不便的抱怨信后,必須馬上給予答復。從一定意義上說,也就是寫一封道歉信。其寫作要點通常包括以下幾點;-----表示真誠的歉意

-----解釋造成損失或不便的原因-----表示今后的做法或處理辦法 dear mr.smith, i am sorry to hear that you didn’t enjoy your stay in our hotel.at the same time, thank you for bringing this matter to my attention.it is my oversight.i’ll go myself and look into the matter immediately.meanwhile, i won’t hesitate to improve the lighting facility, food quality and the service of the waiters.i do hope that we can meet your full satisfaction when you visit the hotel again.yours faithfully, dear mr.david, we are sorry to learn from your letter of the 8th that some of the tea sets were damaged when they reached you.we will certainly replace them and have in fact instructed our representative at your end to send them by parcel post.we regret for the inconvenience caused to you, and we will do our best to improve our methods of handling so as to avoid happening the same thing.it will not be necessary for you to keep the damaged tea sets and they can be destroyed.yours sincerely, 常見的開頭和結尾;

開頭法:

1.we offer our apologies for ? 2.we’re sorry that? 3.we regret to ?

4.i am writing to apologize for? 5.i’m writing to say sorry for? 6.for this trouble, we do apologize.結尾法:

1.i sincerely hope that you’ll be able to think in my position and accept my apologies.2.please accept our sincere apologies for this mistake.3.we assure you that we’ll give it our attention.our radios before it is sent.now, we’re arranging for the director of the sales department to contact you for the replacement.篇四:給老婆的道歉信

給老婆的道歉信

可愛漂亮并帶著點壞壞的老婆大人:

遵照你的圣旨,我立刻,馬上,并且非常迅速的對自己做出了深刻的檢討,以下是我對自己的種種惡果的分析以及日后的悔改,請大人批閱!!

檢討書若有不當之處,可以協商并且改正,老婆永遠是對的 就在前些日子,我惹老婆生氣了,我真的好后悔,但是每次氣一來,就被怒火沖昏了頭腦,在以后我會學著改掉這點壞習慣,我可能真的沒想到,需要給對方留一些空間,我就想看看,到底你所說的在乎我,到底是怎么個在乎法,我只想到了自己,卻不斷的給你壓力,事后我后悔了,但是我知道后悔是沒有用的,我只能在以后的日子里慢慢糾正自己,在口中說出,只是有疑問,需要跟你核實,可是在心里,我真的有懷疑,我有90%做錯了,不應該懷疑你,但是有10%我覺得是因為你沒有跟我講清楚,你知道我很在乎你,不管你需要我怎么樣,我都會努力的做到最好。(還需要你多多監督)

對于老婆的觀點,我只能做出接受或者執行,不能存在講理由的過程,沒有任何商量的余地,更不能反對或者反抗,這1點我做的非常的差,我發脾氣小心眼不理你甚至把你弄哭的行為進行檢討,我錯了!!

我嚴重的忽略了老婆的心是非常容易受傷的,因為老婆在與到我之前已經被傷到過,我卻完全忘記了,你比我小1歲,你又是我最

愛的人,我應該把你捧在手心里,讓你時刻感受到我對你的愛,但是我卻經常讓你失望,這嚴重傷到寶貝老婆的心,老婆我又錯了!老婆,在一些時候我總是一味的去要求你對我好,要求你為我改這為我改那,自己卻每次說會為你改掉壞毛病而失言,我既然自己都沒辦法做到,我又有什么能力要求你跟我一樣,其實你已經為我付出了好多好多,我還要怎么樣呢?我無法離開你,沒有你我會很傷心很難過很痛苦,失去你,我會很后悔,如果真的到了那個時候我應該怎么辦呢,連我自己都不敢去想,我現在唯一能做的就是改變自己!經過上面對自己深刻的分析,自我檢討后,我決定在以后的日子里,好好疼你,任何時候都不能讓自己放縱自己的情趣,不能只顧及到自己的感受,而忽視了老婆的感情,甚至說更應該去去顧及老婆的感受,對自己說的話,做的事負責,學會不去傷害對方,學會寬容。這篇檢討書不只是給你看,也是給自己看,讓自己時刻記住這一天,再以后有氣有火,先把自己寫的檢討書讀一遍,親愛的,我真的知道錯了,請原諒我吧,我以后會學會以和平的心態去面對,如果還有什么沒寫出來的錯誤,或者是寫錯的地方,請指出,無論如何我以后都不會對你不理不才,大吼大叫,我是豬,大豬頭,你就別跟我在生氣了,為了我們共同的理想你就原諒我這1次吧,我保證以后在也不犯同樣的錯無了,為了彌補我的過錯,以后老婆說1,我不說2,老婆叫我向東走,我肯定不會向西走,老婆說滾,我肯定不敢爬,以后你叫我怎么樣,我就怎么樣!

過去的日子,我沒有好好的珍惜,我相信在以后的日子里,我會聽你的話,因為你是我的唯一!

親愛的,我的優點不多,唯一的就只有1顆真心,我愛你!以下是我的保證書: 1:首先以要關心,愛護,體貼老婆為主。2:不管做任何事,每天向老婆大人匯報當天工作情況以及生活情況。3:吃飯時不許抽煙,飯后半小時以后方可抽煙,少抽煙,少喝酒,晚上過了21點不許抽煙,不許喝酒。4:不做對不起老婆的是,再面對在強大的勾引誘惑情況下也絕對不能對不起老婆,就算忍不住割了小jj也不能做錯。5:不和老婆吵架,如果有時候小吵一下,我也要讓著老婆。6:每天起床和睡覺時都要心里默戀10遍老婆我愛你。7:不管去那里都要即使象老婆匯報,保持聯系,絕對不能不接老婆電話,不回老婆短信(除沒聽到以外,出門在外,難免會沒注意到)。8:任何時候都不能欺騙老婆。9:不準把老婆氣哭。10:老婆不開心的時候,要想辦法逗老婆笑,老婆在開心的時候,應該比老婆更開心。11:對待老婆所下的任務堅決努力完成。

請老婆大人,在今后的生活中監督我(別考驗我,怕怕)如有雷同,純屬巧合·本次檢討書最終解釋權歸老婆大人所有本保證自2011年8月10日起開始試行,以后如有補充,老婆大人有隨時添加的權力!

檢討人:肉肉老公

2011年8月8日晚19點05分篇五:如何回復不禮貌

如何回復不禮貌的電子郵件 11月 2013 我們知道,閱讀攻擊性的評論比聽到這樣的評論實際上對我們影響更大。這一點與作為辦公溝通主要形式的電子郵件密切相關。有趣的是,盡管電子郵件作為一種消息傳遞工具具有快速高效的特點,但是這種精密的消息傳遞形式也有些許缺陷。

例如,由于缺乏人在說話時的感情和面部表情,電子郵件給人的感覺可能是缺乏活力、生硬和簡短草率。而且當這種不禮貌是有意為之時,產生的影響甚至會更糟。我們中想必有很多人都經歷過令人不快的電子郵件吧? 這種郵件不僅讓人的心情很難平復,而且經常讓您的一整天蒙上陰影。重要的是冷靜地分析電子郵件,確定對方是否故意采用這種不禮貌的行為。

如果覺得對方故意為之,可以想辦法處理這種問題。

讓我們看一下如何處理。

不要立即回復

受到不禮貌電子郵件的攻擊是一件正常的事; 或許回擊也是如此。但通常等一會再回復會最好。可以換個角度想一下,讓您的怒氣平靜下來,盡量不要老去想它。

這樣做應該有助于您做出禮貌的回復。說不定發信人也會覺得有點草率,沒等您提起這件事就主動回信道歉呢。如果您應到受到指責,這樣做還有助于您改正錯誤。如果是您的過錯,您應當首先進行自我檢討。

當然,不禮貌行為在任何時候都是不對的,但是弄清楚自己的問題將會防止事情變得更糟。

創建一個標準的回復模板

搞清楚電子郵件對您不禮貌的原因可能會耗費您的精力。讓自己節省時間和避免惱火的辦法是用一個事先準備好的模板回復郵件,讓發信人知道自己的不禮貌言語,告訴對方只有說話客氣您才會考慮他的郵件。下面是一個示例: 我愿意聽取別人的意見,除非他們在談話時采用惡意的方式。我覺得你剛才的郵件就存在這種情況,如果你愿意采用更好的方式重新發一次郵件,我會非常高興地與你溝通。

這樣做應該會給對方一點緩沖,或許甚至能得到對方的道歉。最起碼這樣可以避免毫無意義的一味相互攻擊。如果對方沒有回復,可以等事情平息后再說。然后或許再接著發送一封郵件,善意地提醒他們您仍然希望能溝通一下。

需要重點說明的是,對于實際情形、文化或其針對的人而言,這樣的一個模板不見得總是合適的,而且其本身可能被看成是不禮貌的電子郵件!在決定發送該模板前應考慮好,請記住關鍵是寫信的語氣不要帶個人色彩,但要注意禮貌。這就將我們引入了下一個問題? 以德報怨

有時候,單憑有禮貌這一點就能打消對您的攻擊,即便您沒有覺得自己的態度有多好。首先,應盡量理解他們的不滿并加以認可。最好試著去解決它,如果您無法解決,應解釋您為什么不能。采用理性的言辭可以起到很大作用,可以使不禮貌郵件的發件人認識到自己做的有多過分。

如果對方繼續用不禮貌的言辭,您可能真的碰到問題了。但是在將問題激化之前,可以先退一步考慮問題,或者徹底走出來。下一條將解釋怎樣做。讓一位頭腦冷靜的朋友幫忙回復

直接進行書面溝通的問題是很難做到不摻雜個人情緒。可以通過尋求局外人的意見和回復來讓自己擺脫這種情況。

當然,關鍵是要公正客觀,因為您要向不了解情況的第三方敘述情況。讓他們代寫一封公正的回復郵件,然后根據需要進行修改并發出。這樣做也會有助于您換個角度思考問題,使您找到解決問題的正確辦法。

當無法說服對方時

應明白這樣一點,就是沒有禮貌的人總是有的,以此讓自己的心情平復。并且我們都有不順的時候。根據您所面臨的事務,決定在不講禮貌的人身上浪費精力是否值得。確保您已盡全力解決問題,但如果沒有進展,不妨繼續處理其他事情。如果該電子郵件讓您感受到壓力,不妨休息片刻,或者讓自己想些其他的事情。最好是忘掉它。

第三篇:英文道歉信

道歉信

Dear Tom,I am afraid that I cannot pick you up at the airport tonight, and I’m really sorry for not doing as what I promised.I know there is no excuse for my fault, but I hope that after I tell you the reason, you can forgive me once.The new boss of my company urgently called all of the staffs together to have a meeting tonight, no one can ask for leaving.So I cannot get out of our company at the time when you arrive in our city.To make you smoothly get back to your hotel, I rent a taxi to pick you up, so please just wait for the call from the taxi driver, and we will meet each other tomorrow morning.Sincerely yours,Mary

第四篇:道歉信英文

道歉信英文

道歉信英文1

Hello from Amazon.ca

I completely understand your concern in this regard.Please accept our sincere apologies for this listing on our website.

Customer feedback like yours really helps us continue to improve our store and provide better service to our customers.

This being the reason, I’ve forwarded the information regarding this listing to the appropriate people internally to investigate further and to take appropriate actions to remove Suicide T-shirts related items from our website as soon as possible.

We realize this incident reflects negatively upon Amazon.ca

and the feedback youve provided has been passed on to the relevant people.

We do want to make sure that our site is safe and convenient for all buyers, and for that reason there are rules governing the listing of certain items.

Since Ive forwarded this to the appropriate department I can assure you that soon we will remove this item from our website.

In addition to a wide selection of items, one of our aims at Amazon.ca is to provide a convenient and efficient service; in this case, we have not met that standard, please accept my sincere apologies.

Im very sorry about all of this. I hope youll consider this an isolated incident and give us another chance in the future. Thanks for your patience and understanding. Thanks for giving us time to find the best solution.

Wed appreciate your feedback. Please use the links below to tell us about your experience today.

Best regards,

Kumaresh R.

道歉信英文2

Dear Frank:

I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week.

I read it everyday and intended to finish it next month.

Last night when I came to my room, it was nowhere to be found.

I will try to recover it as soon as possible.

If I fail to find it, I will get a new book for you.

But I am afraid it can never take the place of the old one.

Old books are like old friends.

Once lost, they can never be replaced.

They are connected with cherished associations which the new ones can never have.

And for this irrecoverable loss, I am to blame.

I was so careless with my things.

This is a warning to me to be more careful in the future.

Yours truly,

Tom

道歉信英文3

Dear teacher,

I am sorry for not handing in my homework in time. I know any explanation can not become my excuse. I promise from now on I will finish my work on time and work hard to live up to your expectation! Thank you for your patient teaching!

Yours,

**

道歉信英文4

Dear,

I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx

Sincerely yours,

xin

道歉信英文5

親愛的張xx:

我很抱歉地告訴你,我昨天晚上不能參加你的生日聚會。那是因為我的老朋友沒有告訴我確切的時間就來我家了。我不得不在整個晚上用我的熱情招待那些朋友,我將在接下來的兩天里繼續招待他們。

我真后悔沒有親自去慶祝你的生日,錯過了一個和我們友好的同事一起享受生活的好機會。我昨天給你準備了一份漂亮的禮物,今天下午將送給你,以示我最好的生日祝福。另外,我相信你會理解我的。

最美好的祝愿,

此致

敬禮!

你真誠的湯姆

日期:

道歉信英文6

Dearxxx,

I am writing this letter to express my apology that xxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

xxxxx

道歉信英文7

XXX:

Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.

I ll never be late for school again,please forgive me and believe me.

Thank you!

XX

date

譯文:

XXX:

對不起,我遲到了。我認為這是一個壞習慣,壞習慣。我會早點去學校,然后去上課的時間。我不會再遲到了,請原諒我,相信我。謝謝你!

XX

年 月 日

道歉信英文8

1、I am writing to apologize for … /I am writing to say sorry for

我寫這封信是因……向你致歉。

2、I would like to give you my apology for…

對于……我向你道歉。

3、Please accept my sincere apology for…

關于……請接受我真誠的道歉。

4、I am indeed very sorry for what I said/did, but believe I had no intention to…

對于我說的話/做的事,我確實感到很抱歉。但請相信,我并非故意要……

5、Please forgive me for a stupid choice of words.

請原諒我說話欠妥。

6、I feel awfully sorry about it and want you to know what happened.

為此我感到非常內疚,所以想告訴你實情。

7、Please accept my apologies for my oversight.

請原諒我的疏忽。

8、Please allow me to say sorry again.

請允許我再次表示歉意。

9、I sincerely hope you can understand my situation/think in my position and accept my apologies.

我真心希望你能理解我的處境/設身處地地為我考慮,并接受我的道歉。

10、Once again, I’m sorry for any inconvenience caused/you have sustained.

對于造成的不便我再次表示歉意。

因遺失借書致歉

Because oflosing aborrowed book

Dear Frank:

I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week.

I read it everyday and intended to finish it next month. Last night when I came to my room, it was nowhere to be found.

I will try to recover it as soon as possible. If I fail to find it, I will get a new book for you. But I am afraid it can never take the place of the old one. Old books are like old friends. Once lost, they can never be replaced. They are connected with cherished associations which the new ones can never have. And for this irrecoverable loss, I am to blame. I was so careless with my things. This is a warning to me to be more careful in the future.

Yours truly, Tom

道歉信英文9

游客朋友們:

首先我們真心感謝桅子花開、海星以及馬來吸呀等幾位網友給我們所提的意見,今年在政府論壇上有兩封公開批評我們的帖子,說實在的,剛剛看到的時候,心里確實是堵得慌的,不高興的,總覺得目前國內旅游市場大環境就是這個樣子,大社不強,小社散差,從業人員服務意識、技能普遍不強等等,剛開始,我們確實給自己找了一些自我安慰的借口。

現在再認真思考這個問題,我們覺得,做為從業人員有責任、有義務,也必須為游客提供更為輕松、快樂的旅游時光。坦誠的說,今年7、8兩個暑期月份下來,在我們質檢回訪過程中,所發現存在質量問題的,游客投訴到公司的也絕不僅此兩例。

我們總結分析下來,存在質量問題的主要是散客出游群體,暑期質量問題一般容易出現在車輛空調不好,某些導游態度存在問題,以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類,一類是組團旅行社,我們**就是這樣類型的旅行社,面向終端客戶收取客源;一類是地接旅行社,主要接待外地游客來本地旅游;第三類是同行批發旅行社,如揚州蘇之旅旅行社,儀征旅行社同行受制于客源量問題,收到游客報名后,無法獨立發團,只能交給這樣的批發旅行社統一發團。這種現狀就導至了組團旅行社對散客質量的掌控從很大程度上受制于同行批發旅行社,從某種程度上來說,儀征散客出游,選擇哪家旅行社報名的差別是不大的,唯一的區別所在是旅行社經營者的思路,以及遇質量投訴后,規模大一些的旅行社對批發旅行社的牽制能力會更強一些,僅此兩點而已。

關乎旅游質量還有一個很重要的點,就是導游,景點美不美,全靠導游一張嘴。好的導游除了在講解上會更為精彩外,對于游客心理的把握能力通常也會很強,會有較強的協調溝通能力,而目前導游的'生存狀態基本上都是以兼職為主,這種生存狀態,也從很大程度上導致了其責任心的下降,因其兼職故而也缺少有效的服務技能培訓。旅行社不是不想有自己的全職導游,而是因為旅游業的季節性特別強,旺季再多導游也不夠用,進入12月份以后的3個月淡季對于小旅行社而言,可能1個導游都嫌多,這個微利行業人力成本應該是最大的成本了,所以這種季節性的特點也導致旅行社不敢、不能用過多的全職導游。我們公司目前全職導游有16名,在揚州地區算得上是規模龐大的一支導游隊伍了,但也只能應對平常季節的客流量,遇上旺季,也只能望洋興嘆,比如貼子中所提到的西安團隊,就是一個主要由兼職導游帶隊的團隊。

從我們自身的角度來講,我們必須認真反思這個行業,認真反思自已,如果不能真正將客戶贏這個第一戒寫到我們每個員工心里去,**旅行社終將被市場淘汰。從上周起,我們已經開始在竭盡全力探討游客旅游體驗的問題,我們希望盡快將我們的服務意識、服務技能,迅速從對人的服務,提升至對客戶的服務。我們將盡已所能去改造現有的工作流程,我們相信,從我們做起,終將能夠逐步改變旅游業的現狀,終將實現給游客創造輕松快樂時光這個最終目標。當然,接下來可能還會有質量問題出現,還會有游客投訴,但我們會以最好的狀態,迅速處理這類的質量問題,給游客一個盡可能滿意的答復。

道歉信英文10

親愛的瑪麗,

我很抱歉沒有盡快回復你7月6日的來信。當你的信到達時,我在北京。因為我的秘書不能。不要把它轉發給我,它一直放在我的桌子上,直到我回來。

謝謝你的所有消息。很高興得知貴公司同意簽署合同,繼續與我們合作。在不久的將來,我們一定會取得更大的成功。

期待著趕上,并再次為延誤道歉。

真誠地

湯姆

道歉信英文11

Dear xx,

Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please dont hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.

Please allow me to say sorry again.

Regards,

Li x

翻譯:

親愛的x:

感謝您邀請我于明日晚上與您和您的家人共進午餐。可是,我非常遺憾地告訴您我無法赴約,因為我將忙于準備后天的一門重要考試。錯過了這么一個歡樂的聚會我深感遺憾,我希望您們能度過一個愉快的時光。對了,在我考試后我們可以見一面么?如果可以的話請給我打電話,我非常期待能和您愉快地聊天。

請允許我再一次致歉。

李x

道歉信英文12

Dear xx,

I am writing this letter to express my apology that xx.

I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

道歉信英文13

Dear Mr Smith

I am so sorry about that I didnt visit you yesterday. I am expectting you can forgive me 。 Yesterday, my friend LiHong got a bad cold , and nobody can take care of her 。So I have to look after her and not have time to meet you 。But i belive you can make sense of me 。 Because I am losed a important appointment ,I feel very sad. Can we have another meet ? I want to study from you very much.

Looking forward to hearing from you.

Yous,

Li Hua

道歉信英文14

親愛的客人:

您好!首先請允許我對您遇到的預定沒有房間的問題給您帶來的不便致以真誠的道歉。由于近來客人較多,客房緊張,導致有些客人無法入住,我們深感抱歉。

我們可以介紹您去與我們同等檔次的酒店,還有不知您方不方便把您的姓名和聯系方式留下,如果有了房間我們會在第一時間通知您并免費接您回來,為了表示我們的歉意,我們決定在您入住時給你一定折扣折并免費提供早餐。

祝您過得愉快!

XXX酒店

20xx年x月x日

道歉信英文15

親愛的查理,

請原諒我本周六不能按照我的承諾去機場送你。

我們公司的一個主要商業伙伴這個周末將在廈門參加一個重要的會議,我的老板最終選擇我陪他去那里談判一項新的交易。我剛剛被告知這個計劃,并對這個決定感到高興—這是一個展示和提高我能力的機會,所以我恐怕不能去機場。

出國留學是實現你夢想的重要一步。

我多么希望在你離開之前能有機會和你分享我的個人感受和建議!我在此送你一份禮物,祝你好運。請見諒。

誠摯地,

李明

第五篇:英文道歉信

Dear Miss ,I’m your student Tian Chen.Today I’m writing this letter to apologize for my absenteeism in your class with the mood of repentant and ashamed.I have already known my mistake and promised that it will never ever happen again.When I got my steps into this campus, you and other teachers warned us have to attend classes on time and there was not allowed absenting.Meanwhile I also was told that if I really have any reasonable reasons I suppose to ask for leave first.Only after I got permission can I be out of the class.I have to explain why I was out this time.One of my friends came to visit me.That friend is someone who I really care about somehow lost touch with me for quite a long time.When he arrived here was the time happen to you class began.I chose to give up that class because I can’t wait to meet him after the class as well as in my opinion there is no need to ask for leave to you just for that inadequate excuse.Even though I did that with deep compunction I still did that.That’s why the letter came to you: I’m showing my introspection of making such this mistake!

I do apologize for my absenteeism.The mistake I made run counter to my principals.I know you are angry with me.I’m so sorry to disappoint you.Moreover, as a student, to attend every class without any stupid excuses is our liability and I didn’t perform the responsibility of being a student.After that I thought for a long time and it’s going to my time to pay the price for my impulsion.I have deadly wrong information in my mind which includes three reasons:

First of all is that I don’t have much thought consciousness.If I really interested in this class would I will be absent? Definitely not.I should focus on study more meanwhile value the resources available for us right now.We will not have any classes like in campus when we go into society.How can we despise the precious chances!

Secondly, lack of respect to either you or this class which is cannot be forgiven.From now on I going to show more respect to you and the knowledge as well as pay more attention to important affairs.The lazy in my body have to be gotten rid of.The last one is that I made a bad influence upon other students.If everyone could be absent to the class then the situation will be out of control.There is no more discipline, no more regulation, will absolutely disturb the normal instructing.Above all, I already aware it’s a severe mistake.I promise I will behave myself much better in the future and completely eradicate this kind of things happen again.Please forgive me this time and trust me in my future!

Sincerely faithful,Your student: Tian Chen

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