第一篇：英文投訴道歉信模版

英文投訴道歉信模版

在當(dāng)今社會生活中，我們總不免地需要寫道歉信，道歉信可以幫助我們更好地檢討自己和感謝對方。大家知道道歉信的格式嗎？下面是小編為大家收集的英文投訴道歉信模版，希望對大家有所幫助。

Dear David,I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable.When your letter arrived, I was just in Hong Kong.As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up.Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.I enjoyed many pleasant sights during my trip.I shall be pleased to give you an account to of them when I see you next.Sincerely yours,xxx

Dear Charlie,Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised.A major business partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction.I have just been informed of this plan and am happy about the decision-this is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport.Pursuing study overseas is an essential step in the accomplishment of your dream.Sincerely yours,xxx

第二篇：被投訴的英文道歉信

被投訴的英文道歉信

被投訴的英文道歉信1

Dear Charlie,

Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised. A major business partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction. I have just been informed of this plan and am happy about the decision-this is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport. Pursuing study overseas is an essential step in the accomplishment of your dream.

Sincerely yours,

被投訴的英文道歉信2

Dear David:

I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong.

As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.

I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.

Sincerely yours,

被投訴的英文道歉信3

Dear Kate:

Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner. Thanking you again for the loan.

Sincerely yours,

被投訴的英文道歉信4

Dear ,

Good day my friend!

First,I should apologize for the inconvenience we caused for you,because of the quality of our products.There is no any excuses.but I think you should know what exactly happened.

You have witnessed the superb quality of our goods ,when we made conclusion on the previous orders.but recently because the negligence of our supplier ,they use unskilled worker to make

production.It also annoyed me when I was told this matter from our supplier when I made investigation regarding this matter.Now the only thing we can do is to make up the lost of this time,the

supplier have promised us things like this will never happen again ,or eals we can terminate our cooperative relationship right away.

I woulld like to extend my sincere apologise for the inconvinence we caused for you.

Best Regards!

第三篇：英文道歉信

道歉信

Dear Tom,I am afraid that I cannot pick you up at the airport tonight, and I’m really sorry for not doing as what I promised.I know there is no excuse for my fault, but I hope that after I tell you the reason, you can forgive me once.The new boss of my company urgently called all of the staffs together to have a meeting tonight, no one can ask for leaving.So I cannot get out of our company at the time when you arrive in our city.To make you smoothly get back to your hotel, I rent a taxi to pick you up, so please just wait for the call from the taxi driver, and we will meet each other tomorrow morning.Sincerely yours,Mary

第四篇：道歉信英文

道歉信英文

道歉信英文1

Hello from Amazon.ca

I completely understand your concern in this regard.Please accept our sincere apologies for this listing on our website.

Customer feedback like yours really helps us continue to improve our store and provide better service to our customers.

This being the reason, I’ve forwarded the information regarding this listing to the appropriate people internally to investigate further and to take appropriate actions to remove Suicide T-shirts related items from our website as soon as possible.

We realize this incident reflects negatively upon Amazon.ca

and the feedback youve provided has been passed on to the relevant people.

We do want to make sure that our site is safe and convenient for all buyers, and for that reason there are rules governing the listing of certain items.

Since Ive forwarded this to the appropriate department I can assure you that soon we will remove this item from our website.

In addition to a wide selection of items, one of our aims at Amazon.ca is to provide a convenient and efficient service; in this case, we have not met that standard, please accept my sincere apologies.

Im very sorry about all of this. I hope youll consider this an isolated incident and give us another chance in the future. Thanks for your patience and understanding. Thanks for giving us time to find the best solution.

Wed appreciate your feedback. Please use the links below to tell us about your experience today.

Best regards,

Kumaresh R.

道歉信英文2

Dear Frank:

I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week.

I read it everyday and intended to finish it next month.

Last night when I came to my room, it was nowhere to be found.

I will try to recover it as soon as possible.

If I fail to find it, I will get a new book for you.

But I am afraid it can never take the place of the old one.

Old books are like old friends.

Once lost, they can never be replaced.

They are connected with cherished associations which the new ones can never have.

And for this irrecoverable loss, I am to blame.

I was so careless with my things.

This is a warning to me to be more careful in the future.

Yours truly,

Tom

道歉信英文3

Dear teacher,

I am sorry for not handing in my homework in time. I know any explanation can not become my excuse. I promise from now on I will finish my work on time and work hard to live up to your expectation! Thank you for your patient teaching!

Yours,

**

道歉信英文4

Dear,

I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx

Sincerely yours,

xin

道歉信英文5

親愛的張xx:

我很抱歉地告訴你，我昨天晚上不能參加你的生日聚會。那是因為我的老朋友沒有告訴我確切的時間就來我家了。我不得不在整個晚上用我的熱情招待那些朋友，我將在接下來的兩天里繼續(xù)招待他們。

我真后悔沒有親自去慶祝你的生日，錯過了一個和我們友好的同事一起享受生活的好機會。我昨天給你準(zhǔn)備了一份漂亮的禮物，今天下午將送給你，以示我最好的生日祝福。另外，我相信你會理解我的。

最美好的祝愿，

此致

敬禮!

你真誠的湯姆

日期：

道歉信英文6

Dearxxx,

I am writing this letter to express my apology that xxxx. I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

xxxxx

道歉信英文7

XXX:

Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.

I ll never be late for school again,please forgive me and believe me.

Thank you!

XX

date

譯文：

XXX：

對不起，我遲到了。我認(rèn)為這是一個壞習(xí)慣，壞習(xí)慣。我會早點去學(xué)校，然后去上課的時間。我不會再遲到了，請原諒我，相信我。謝謝你!

XX

年 月 日

道歉信英文8

1、I am writing to apologize for … /I am writing to say sorry for

我寫這封信是因……向你致歉。

2、I would like to give you my apology for…

對于……我向你道歉。

3、Please accept my sincere apology for…

關(guān)于……請接受我真誠的道歉。

4、I am indeed very sorry for what I said/did, but believe I had no intention to…

對于我說的話/做的事，我確實感到很抱歉。但請相信，我并非故意要……

5、Please forgive me for a stupid choice of words.

請原諒我說話欠妥。

6、I feel awfully sorry about it and want you to know what happened.

為此我感到非常內(nèi)疚，所以想告訴你實情。

7、Please accept my apologies for my oversight.

請原諒我的疏忽。

8、Please allow me to say sorry again.

請允許我再次表示歉意。

9、I sincerely hope you can understand my situation/think in my position and accept my apologies.

我真心希望你能理解我的處境/設(shè)身處地地為我考慮，并接受我的道歉。

10、Once again, I’m sorry for any inconvenience caused/you have sustained.

對于造成的不便我再次表示歉意。

因遺失借書致歉

Because oflosing aborrowed book

Dear Frank:

I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week.

I read it everyday and intended to finish it next month. Last night when I came to my room, it was nowhere to be found.

I will try to recover it as soon as possible. If I fail to find it, I will get a new book for you. But I am afraid it can never take the place of the old one. Old books are like old friends. Once lost, they can never be replaced. They are connected with cherished associations which the new ones can never have. And for this irrecoverable loss, I am to blame. I was so careless with my things. This is a warning to me to be more careful in the future.

Yours truly, Tom

道歉信英文9

游客朋友們：

首先我們真心感謝桅子花開、海星以及馬來吸呀等幾位網(wǎng)友給我們所提的意見，今年在政府論壇上有兩封公開批評我們的帖子，說實在的，剛剛看到的時候，心里確實是堵得慌的，不高興的，總覺得目前國內(nèi)旅游市場大環(huán)境就是這個樣子，大社不強，小社散差，從業(yè)人員服務(wù)意識、技能普遍不強等等，剛開始，我們確實給自己找了一些自我安慰的借口。

現(xiàn)在再認(rèn)真思考這個問題，我們覺得，做為從業(yè)人員有責(zé)任、有義務(wù)，也必須為游客提供更為輕松、快樂的旅游時光。坦誠的說，今年7、8兩個暑期月份下來，在我們質(zhì)檢回訪過程中，所發(fā)現(xiàn)存在質(zhì)量問題的，游客投訴到公司的也絕不僅此兩例。

我們總結(jié)分析下來，存在質(zhì)量問題的主要是散客出游群體，暑期質(zhì)量問題一般容易出現(xiàn)在車輛空調(diào)不好，某些導(dǎo)游態(tài)度存在問題，以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類，一類是組團旅行社，我們**就是這樣類型的旅行社，面向終端客戶收取客源;一類是地接旅行社，主要接待外地游客來本地旅游;第三類是同行批發(fā)旅行社，如揚州蘇之旅旅行社，儀征旅行社同行受制于客源量問題，收到游客報名后，無法獨立發(fā)團，只能交給這樣的批發(fā)旅行社統(tǒng)一發(fā)團。這種現(xiàn)狀就導(dǎo)至了組團旅行社對散客質(zhì)量的掌控從很大程度上受制于同行批發(fā)旅行社，從某種程度上來說，儀征散客出游，選擇哪家旅行社報名的差別是不大的，唯一的區(qū)別所在是旅行社經(jīng)營者的思路，以及遇質(zhì)量投訴后，規(guī)模大一些的旅行社對批發(fā)旅行社的牽制能力會更強一些，僅此兩點而已。

關(guān)乎旅游質(zhì)量還有一個很重要的點，就是導(dǎo)游，景點美不美，全靠導(dǎo)游一張嘴。好的導(dǎo)游除了在講解上會更為精彩外，對于游客心理的把握能力通常也會很強，會有較強的協(xié)調(diào)溝通能力，而目前導(dǎo)游的'生存狀態(tài)基本上都是以兼職為主，這種生存狀態(tài)，也從很大程度上導(dǎo)致了其責(zé)任心的下降，因其兼職故而也缺少有效的服務(wù)技能培訓(xùn)。旅行社不是不想有自己的全職導(dǎo)游，而是因為旅游業(yè)的季節(jié)性特別強，旺季再多導(dǎo)游也不夠用，進入12月份以后的3個月淡季對于小旅行社而言，可能1個導(dǎo)游都嫌多，這個微利行業(yè)人力成本應(yīng)該是最大的成本了，所以這種季節(jié)性的特點也導(dǎo)致旅行社不敢、不能用過多的全職導(dǎo)游。我們公司目前全職導(dǎo)游有16名，在揚州地區(qū)算得上是規(guī)模龐大的一支導(dǎo)游隊伍了，但也只能應(yīng)對平常季節(jié)的客流量，遇上旺季，也只能望洋興嘆，比如貼子中所提到的西安團隊，就是一個主要由兼職導(dǎo)游帶隊的團隊。

從我們自身的角度來講，我們必須認(rèn)真反思這個行業(yè)，認(rèn)真反思自已，如果不能真正將客戶贏這個第一戒寫到我們每個員工心里去，**旅行社終將被市場淘汰。從上周起，我們已經(jīng)開始在竭盡全力探討游客旅游體驗的問題，我們希望盡快將我們的服務(wù)意識、服務(wù)技能，迅速從對人的服務(wù)，提升至對客戶的服務(wù)。我們將盡已所能去改造現(xiàn)有的工作流程，我們相信，從我們做起，終將能夠逐步改變旅游業(yè)的現(xiàn)狀，終將實現(xiàn)給游客創(chuàng)造輕松快樂時光這個最終目標(biāo)。當(dāng)然，接下來可能還會有質(zhì)量問題出現(xiàn)，還會有游客投訴，但我們會以最好的狀態(tài)，迅速處理這類的質(zhì)量問題，給游客一個盡可能滿意的答復(fù)。

道歉信英文10

親愛的瑪麗，

我很抱歉沒有盡快回復(fù)你7月6日的來信。當(dāng)你的信到達時，我在北京。因為我的秘書不能。不要把它轉(zhuǎn)發(fā)給我，它一直放在我的桌子上，直到我回來。

謝謝你的所有消息。很高興得知貴公司同意簽署合同，繼續(xù)與我們合作。在不久的將來，我們一定會取得更大的成功。

期待著趕上，并再次為延誤道歉。

真誠地

湯姆

道歉信英文11

Dear xx,

Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please dont hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.

Please allow me to say sorry again.

Regards,

Li x

翻譯：

親愛的x：

感謝您邀請我于明日晚上與您和您的家人共進午餐。可是，我非常遺憾地告訴您我無法赴約，因為我將忙于準(zhǔn)備后天的一門重要考試。錯過了這么一個歡樂的聚會我深感遺憾，我希望您們能度過一個愉快的時光。對了，在我考試后我們可以見一面么？如果可以的話請給我打電話，我非常期待能和您愉快地聊天。

請允許我再一次致歉。

李x

道歉信英文12

Dear xx,

I am writing this letter to express my apology that xx.

I feel terribly sorry about this.

Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.

Yours Sincerely

道歉信英文13

Dear Mr Smith

I am so sorry about that I didnt visit you yesterday. I am expectting you can forgive me 。 Yesterday, my friend LiHong got a bad cold ， and nobody can take care of her 。So I have to look after her and not have time to meet you 。But i belive you can make sense of me 。 Because I am losed a important appointment ，I feel very sad. Can we have another meet ？ I want to study from you very much.

Looking forward to hearing from you.

Yous,

Li Hua

道歉信英文14

親愛的客人：

您好!首先請允許我對您遇到的預(yù)定沒有房間的問題給您帶來的不便致以真誠的道歉。由于近來客人較多，客房緊張，導(dǎo)致有些客人無法入住，我們深感抱歉。

我們可以介紹您去與我們同等檔次的酒店，還有不知您方不方便把您的姓名和聯(lián)系方式留下，如果有了房間我們會在第一時間通知您并免費接您回來，為了表示我們的歉意，我們決定在您入住時給你一定折扣折并免費提供早餐。

祝您過得愉快!

XXX酒店

20xx年x月x日

道歉信英文15

親愛的查理，

請原諒我本周六不能按照我的承諾去機場送你。

我們公司的一個主要商業(yè)伙伴這個周末將在廈門參加一個重要的會議，我的老板最終選擇我陪他去那里談判一項新的交易。我剛剛被告知這個計劃，并對這個決定感到高興—這是一個展示和提高我能力的機會，所以我恐怕不能去機場。

出國留學(xué)是實現(xiàn)你夢想的重要一步。

我多么希望在你離開之前能有機會和你分享我的個人感受和建議！我在此送你一份禮物，祝你好運。請見諒。

誠摯地，

李明

第五篇：英文道歉信

Dear Miss ,I’m your student Tian Chen.Today I’m writing this letter to apologize for my absenteeism in your class with the mood of repentant and ashamed.I have already known my mistake and promised that it will never ever happen again.When I got my steps into this campus, you and other teachers warned us have to attend classes on time and there was not allowed absenting.Meanwhile I also was told that if I really have any reasonable reasons I suppose to ask for leave first.Only after I got permission can I be out of the class.I have to explain why I was out this time.One of my friends came to visit me.That friend is someone who I really care about somehow lost touch with me for quite a long time.When he arrived here was the time happen to you class began.I chose to give up that class because I can’t wait to meet him after the class as well as in my opinion there is no need to ask for leave to you just for that inadequate excuse.Even though I did that with deep compunction I still did that.That’s why the letter came to you: I’m showing my introspection of making such this mistake!

I do apologize for my absenteeism.The mistake I made run counter to my principals.I know you are angry with me.I’m so sorry to disappoint you.Moreover, as a student, to attend every class without any stupid excuses is our liability and I didn’t perform the responsibility of being a student.After that I thought for a long time and it’s going to my time to pay the price for my impulsion.I have deadly wrong information in my mind which includes three reasons:

First of all is that I don’t have much thought consciousness.If I really interested in this class would I will be absent? Definitely not.I should focus on study more meanwhile value the resources available for us right now.We will not have any classes like in campus when we go into society.How can we despise the precious chances!

Secondly, lack of respect to either you or this class which is cannot be forgiven.From now on I going to show more respect to you and the knowledge as well as pay more attention to important affairs.The lazy in my body have to be gotten rid of.The last one is that I made a bad influence upon other students.If everyone could be absent to the class then the situation will be out of control.There is no more discipline, no more regulation, will absolutely disturb the normal instructing.Above all, I already aware it’s a severe mistake.I promise I will behave myself much better in the future and completely eradicate this kind of things happen again.Please forgive me this time and trust me in my future!

Sincerely faithful,Your student: Tian Chen